Proactive Maintenance Measures

Huawei MSTP
Transport Network
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Responsive Maintenance, Stable Network

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 Proactive Maintenance Measures

Routine Data backup Proactive

maintenance inspection

Quick-win
measures

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Standards Alarm clearance

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compliance

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Long-term

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measures

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Network risk

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detection

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MSTP hardware health
check and hardening
Capability
development
Tools &
documentation

Network evaluation Version incorporation Capability

and optimization improvement

Emergence plans Rapid fault recovery

 Routine Maintenance of
ASON and Packet Networks
Check for alarms and inspect databases daily
Perform network inspections and evaluations periodically

Daily: Check for Alarms Networkwide

Daily: Back Up and Check NE Databases

ASON network
Check for:
Service alarms (such as CP_SRV_INT (CP_SER_INT),
CP_SRV_INT_OUT, and CP_SER_SLA_DEG)
TE link alarms (such as CP_TEL_DOWN and CP_TEL_DEG)
Control plane alarms (such as CP_OSPF_CL_DOWN and
ASON and packet networks

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CP_NODE_ID_CONFLICT)
Packet network Automatic backup: Set an automatic backup policy on the NMS

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and verify that data backup is successful. If the backup fails,
Check for:
handle exceptions promptly and perform manual backup.

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Service alarms (such as LOCV, FDI, and BDI)
Link exception alarms (such as LOS and LINK_DOWN) Manual backup : Manually back up NE data before and after
batch service changes or major operations (such as upgrades

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Protection failure alarms (such as APS_LOST and and capacity expansion). Ensure that the backup data is
SWITCH_FAIL) consistent with the existing data on the network.

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Hardware failure alarms (such as HARD_BAD and

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HARD_ERR)

Periodically: Inspect Networks

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Periodically: Check Protection
Availability for Packet Networks

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ASON and packet networks
Use the SmartKit Inspector of the latest version to perform a
health check on ASON and packet networks periodically (for
example, quarterly). Handle the identified problems one by one.
New services: Ensure that protection channels are configured
for all services, and perform switching tests.
Alarm clearance: Clear protection failure alarms.
Switching test: Perform quarterly switching tests on
APS protection groups network wide to ensure protection
Periodically: Check ASON Network channel availability.
Security Levels

Periodically: Check ASON Service

Survivability

ASON network security is classified into three levels: secure, MDS6600

risky, and dangerous.
The security levels of ASON networks cannot be dangerous.
For dangerous ASON networks, immediate rectification is Export the ASON simulation script from the NMS and import
required. the script into the MDS 6600 to fully replicate live-network data.
Service survivability analysis: Analyze the survivability of
network wide ASON services to identify resource bottlenecks
and to provide guidance for network optimization and
Search for security level definitions capacity expansion.
on the Huawei 3ms website or scan Failure simulation and analysis: Simulate single-point or
the QR code multi-point failures and analyze their impact on services.
 Data Backup
Back up data periodically for rapid fault recovery

If a configuration loss fault occurs at a site that lacks

Urgency backup data, services may not be recovered quickly.

Backing up data promptly is critical to rapid fault

Necessity recovery on the live network.

Specific Measures

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Database Check NE Data Backup NMS Data Backup Other Data Backup

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1

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0
110 10 1

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Deploy DBCheckerUI Use the DC tool to back Back up scripts, Back up information

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and check databases. up NE database files. databases, and license about important service
files. trails and core nodes.

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Backup Item

Back up NE
databases
Precaution

To set an automatic database backup policy, choose:

Administration > NE Software Management >
NE Backup Policy Management
Backup Interval
Daily on ASON and
packet NEs

Weekly on other NEs

Periodically back Create a scheduled backup task for the networkwide
Weekly
up NMS scripts configuration scripts on the NMS
Periodically back up
Create scheduled database backup tasks on the NMS Monthly
NMS databases
Export service trail Export information about SDH service trails, ASON
information from the control links, TE links, ASON trails, packet tunnels, Weekly
NMS and PWE3 service trails from the NMS

Back up NE data, NMS data, and other data before and after configuration changes
(such as upgrades, cutovers, board replacement, and troubleshooting).
After the scheduled backup function is enabled, periodically check the disk space of the
NMS server to prevent the NMS from running abnormally due to insufficient disk space.
Periodically delete historical backup data. Retain backup data for at least one month.
 Proactive Inspection
Perform routine inspections proactively to
promptly detect and eliminate risks on the live

DCN Check Database Check

Regularly check ECC subnets Use the automatic or manual
to eliminate potential network database check tool deployed
risks caused by oversized on the NMS to check databases
ECC subnets. at least semiyearly.
Key
Inspection
Items
Equipment Room Check
Important Networks
Periodically inspect the dustproof,

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Inspect ASON networks, packet moisture-proof, temperature, and
networks, and other important ground conditions of the equipment

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networks quarterly. Inspect other room. Check for power alarms. For

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networks semiyearly. example, periodically inspect air
filters and the exhaust flow rate,

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and check for fan alarms.

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Inspection Service

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Included in Warranty

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The warranty purchased by
customers must include the
inspection service.

Specific Software Preparation

Measures Upgrade the SmartKit Inspector, OptiX
DataCollector, and U2000 to the latest
Problem Tracing versions promptly.
and Closure
Promptly identify and resolve
problems detected during an
inspection. For problems that
are difficult to resolve, you are
advised to record the problem
information in the nRisk system
for tracking and troubleshooting.

Perform proactive inspections periodically to detect and eliminate potential network risks.
If problems detected during an inspection are not handled promptly, critical accidents
may occur on the live network.
 Alarm Clearance
Proactively identify and promptly clear important alarms

Excessive alarms make it difficult to identify

Necessity
important alarms quickly.

Policy Check for alarms regularly and clear them promptly.

Specific Measures

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Check Alarm Reporting Clear Important
and Masking Settings Clear Alarms Proactively Alarms Promptly

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ETH_LOS

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APS_FAIL

APS_MANUAL_STOP
List of Important Alarms
ETH_LOS

FAN_FAIL
NESF_LOST

NESTATE_INSTALL
POWER_SWITCH

PWAPS_LOST

BIOS_STATUS FAN_PWR_ALM NODEID_MM PWR_LOW

BUS_ERR HARD_BAD OOL PWR_MAJ_ALM

CFCARD_FAILED HDLC_FAIL PATCH_ERR PWR_OVER

CHIP_ABN HSC_UNAVAIL PATCHFILE_NOTEXIST SLAVE_BAD

CHIP_FAIL MBUS_SERIAL PLL_FAIL SYNC_FAIL

COMMUN_FAIL NE_CFG_CONFLICT POWER_ABNORMAL T_LOSEX

DBMS_ERROR NE_POWER_OVER POWER_ALM TEMP_ALARM

ETH_APS_LOST NEBD_XC_DIF POWER_FAIL TEMP_OVER

Handle hardware alarms as soon as possible. Do not mask key alarms.

For details about other important alarms, see Key Jobs for MSTP Proactive
Maintenance and Alarms and Performance Events Reference.
 Standards Compliance
Develop good maintenance habits to ensure network health

Manage Risks

01
Follow Review and
Using IT Platforms Management Processes

Record information about live- Follow the change management

network risks detected during
Compliance with NMS monitoring, warning
Management rectification, and inspection
Regulations on IT platforms for tracing and
closure.
process to manage major
operations, and obtain customer
approval, project team approval,
and technical approval before
major operations.

Report Service Improve Maintenance Ensure Smooth

Interruption Promptly Capabilities Remote Maintenance

Organize monthly training

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and workshops for warning
Promptly report service
rectification, troubleshooting, Test remote access environments

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interruption by following MSTP
accident prevention, rapid fault periodically and before major

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Fault Description Checklist
recovery, emergency accident operations.
during live-network operations.

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drills, and maintenance skill
improvement.

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Strictly Follow Strictly Follow

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Version Regulations Operation Guides

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Compliance with
Technical Regulations
Strictly follow version regulations
when replacing boards. Version
mismatches will cause abnormal
running or download failures.
Strictly follow operation guides
when modifying live-network
configurations, and take
preventive measures to avoid
risks.

Back Up Software Back Up NMS Logs Manage NMS

User Rights

Back up versions used on the Back up NMS logs to facilitate Avoid misoperations caused
live network and mainstream fault diagnosis. by improper permissions.
versions before and after the
upgrade for rollback and
troubleshooting in case of
upgrade failures.
 Network Risk Detection
Check for network risks promptly and learn warnings periodically

Unprotected MSP/SNCP

Check for an Oversized DCN Check for Unprotected Networks

Check for an oversized DCN Promote rectification of unprotected
periodically, and use the DCN networks to ensure complete MSP/
topology tool to divide the SNCP protection.
DCN into subnets.
Risk Check

Standby
Warning

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Active

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Check Device-Level Protection Check Warning Rectification

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Ensure comprehensive device-Level protection Check network warning rectification, and

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and version consistency between active and provide plans if rectification cannot be
standby hardware and software. performed temporarily.

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Organize learning of the latest
warnings periodically and
complete rectification promptly. Information
Acquisition &
Summarize Historical Problems
Update the summary of historical
problems to avoid similar problems.

Data Updates

A B C D
Periodically Update
Information in the IBMS Maintain the Network Risk List
Update basic network information in Update the network risk list based on
the IBMS promptly. network conditions.

Customers are advised to purchase professional inspection and

Note
network evaluation services to check for network risks.
 Version Incorporation
Promptly understand the usage policies of mainstream products and
versions, and formulate upgrade plans for version incorporation

Version Incorporation Policies

01 02 03 04
Patch Version Operation
Incorporation NMS
Installation Guide

Install the latest hot patches Upgrade NE software to
for all product versions in use. mainstream versions, and
replace system control boards
on ASON networks with SSN4
GSCC and SSJ3ESCC boards.
Download the upgrade guide Incorporate T2000 versions
from the Huawei support into mainstream U2000
website, and strictly follow versions.
the guide during an upgrade.

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Mainstream Product Versions

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Product Mainstream Version and Upgrade Policy

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NGSDH(TDM) V100R010C03SPC208 + latest hot patch, V100R008C02SPC500 + latest hot patch

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NGSDH(Hybrid) V200R013C30SPC100 + latest hot patch

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OSN 9500 V100R006C05SPC211 + latest hot patch

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OSN 9560 V100R007C00SPC306

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OSN 500(TDM) V100R002C01SPC316 + latest hot patch

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OSN 500/550(Hybrid) V100R007C30SPC100 + latest hot patch

OSN 580 V100R008C00SPC100

Before an upgrade on the live network, refer to MSTP Product Version Usage Policy.
To obtain this document, search for KB1000177855 on the Huawei support website.

Upgrade Precautions
Strictly follow the upgrade guide during the pre-upgrade check and upgrade.
Use the DC pre-upgrade check tool to perform a check and resolve all detected problems before an
upgrade.
Before an upgrade at an important site, the upgrade operator is advised to attend hands-on practices
and pass the certification in the MSTP upgrade certification center.
Apply for expert support and organize training before major upgrades.
Back up and check databases, and handle exceptions before an upgrade.
Back up NMS scripts and databases before an upgrade. Compare alarms reported before and after
an upgrade.
Before upgrading a TDM version to a hybrid version, obtain the smooth evolution guide of the target
version and check whether board replacement is required.

OSN 9500 V100R005 and NGSDH V100R009 reached EOS in 2012, and are high-risk
versions. Upgrade them to the recommended mainstream versions as soon as possible.
 Network Evaluation,
Optimization, and Migration
Improve network robustness, bearing capabilities, and quality

Network Evaluation and Optimization

01 02
Network Architecture Network Capacity
Evaluation Evaluation
Large ring Port usage Tool Platform
Single node Lower-order cross-
Single link connect capacity uNetBuilder
Link resource utilization Network evaluation
cloud platform

03 04
Network Reliability Network Evolution
Evaluation Evaluation
Board protection Aging devices MDS 6600
Alternative routing Version incorporation Planning and
Network communication ASON evolution simulation platform

Network Migration

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Migration Solution Offers an E2E migration solution to ensure that aging MSTP devices and third-party SDH

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devices are successfully migrated and reconstructed.

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Single-NE Networkwide Service-Specific
Replacement Replacement Replacement

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Network to be migrated

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A B
Aging SDH
Aging SDH

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NodeB DDF SDH SDH DDF RNC

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Mapping

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OSN devices
OSN devices OSN devices

Migration Tool MGS2600 Adapts to various migration scenarios and automatically converts live-network
configurations to improve migration efficiency.

Automatically Highlights
convert Efficient: Automatically
Old network configurations New network converts configurations of
SDH devices from various
vendors into configurations
of Huawei OSN devices.

Obtain NMS Deliver NMS Accurate: Compares

scripts configurations configurations before and
after conversion to ensure
data accuracy.

Customers are advised to purchase network evaluation, optimization, and migration

Note services to let professional service teams formulate solutions and complete project
delivery.
 MSTP Hardware Health
Check and Hardening
Identify risky boards and harden them to improve network quality

Check for EOX Boards Check for a Single
System Control or
Cross-Connect Board
Identify boards that have Identify system control and
reached EOP or EOS. cross-connect boards without
active/standby protection.
Perform Board
Health Checks
Check key components to
identify risky boards.
Evaluate Long-Term-
Overdue Boards
Identify long-term-overdue
boards according to the
bathtub curve.

Solution

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Board Health Check Long-term-overdue board evaluation scheme
Evaluate whether boards undergo wear-out failures according

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to the bathtub curve.

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Failure
Rate

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Check Check Failure rate

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Service life tolerance
optical modules key chips
threshold

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Check power Check communication
Early failures Random failures Wear-out failures
chips and storage components Filter out failed Board service life Evaluate board
components boards by performing service life
aging tests

Procedure

Collect device
health check data Formulate device
Generate a health hardening solutions Harden devices.
using the SmartKit check report.
Inspector. based on the
check report.

Hardening Solutions
MSTP Product Substitute
Metro 5000 OSN 7500 / OSN 9560
Metro 3000 OSN 3500
Metro 2050 OSN 1500
Metro 1050 OSN 1500

Customers are advised to purchase device health check and hardening services, allowing
Note professional service teams to formulate solutions and complete project delivery.
 Emergence Plans
Formulate comprehensive emergency plans
to cope with onsite accidents at ease
Learn MSTP Product Emergency Plans
Emergence
Plans
Customize Plans
Customize emergency
plans based on network
characteristics and
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historical accidents to
achieve fast service
e
recovery.
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Archive Network Prepare Spare
Information Parts and Tools
Upload network topology
details, device archives,
and emergency plans to
the iFile system for
future use.
Onsite
Handling
Ensure Smooth
Communication
Anytime
Prepare dual SIM cards
and a WAN card to
ensure that you are
reachable in case of
emergencies.
Identify Risks Update Plans Periodically
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Identify known risks on Verify and optimize emergency
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the live network and plans based on historical
include their workarounds accident handling and drill results.
in emergency plans.
Emergency
Preparations
Keep Remote Learn Plans
Environment Periodically
Accessible
Ensure that the types Perform tests periodically Periodically organize the
and quantities of spare to ensure that the remote learning of network
parts meet requirements, environment is accessible. emergency plans based
and that core spare parts on live-network requirements.
are available at hand.
Confirm Fault Define Follow
Symptoms Responsibilities Standard
and Ensure Orderly Operating
Organization Procedures
Report fault Ensure that everyone has Rectify faults by following
information and explicit responsibilities and the fault checklist, atomic
historical operations that service recovery operation guide, and
in a timely manner. operations are performed MML tool guide.
in an orderly manner.
 Fast Fault Recovery
Use X approaches and follow the recovery
process to rapidly recover services

Process of Fast Fault Recovery

Does the fault No Go to the emergency

occur in an
Report a fault
MSTP product?
process for the TDM/Packet/ASON
specific product
Disaster Recovery
Yes
Rectify MSTP faults using
X approaches and
perform database processing Database
download
TDM: Packet:
Download Download
configuration data configuration files

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Contact Huawei No Are services Yes Collect data
R&D engineers recovered?

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End

X Recovery Approaches

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Collect and Report Fault Confirm and Report Operations MSTP Fault Description

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Information Performed Before and After a Fault Checklist

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Check whether any upgrade or power-off
Fault occurrence time operations are performed before the fault. Search for KB1000181378
Service topology and device Check whether NMS configurations are uploaded on the Huawei support
versions or downloaded, services are configured, or cables website or scan the QR code
Types, quantities, and trails of or boards are removed and reinstalled after the
interrupted services fault.

NMS alarms and NE status Check Data Backup

Check whether the NE databases, NMS
configuration scripts, inspection data, NMS
MOs, and NMS databases are backed up.

off
on

Perform Deactivate/ Reset Remove and Replace

Switching Activate Reinstall

MSTP Basic Operation Guide

Search for KB1000181376 on the Huawei support website or scan the QR code

 Maintenance personnel must become familiar with the network and emergency
plans to play a key role in the accident handling process.
 You can use UEasyDataCollection to collect fault information as soon as
possible when a fault occurs on the live network.
 Tools & Documentation
Skillfully use MSTP maintenance tools and
documents to improve maintenance efficiency

Tools
Types Tool Applicable Product How to Obtain

Fast fault recovery Log in to the Huawei support website, and choose
tool (uFAD) All MSTP products Software > Fixed Network > Transmission
Network > MSTP > NetStar-MSTP.
Troubleshooting

Log in to the Huawei support website, and choose

Data collection tool All MSTP products Software > Fixed Network > U2000 > SmartKit
NSE2700.

Log in to the Huawei support website, and choose

MML tool All MSTP products Software > Fixed Network > Transmission

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Network > MSTP.

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Log in to the Huawei support website, and choose
One-click NMS
Tools > Mini-tool Software > Network
collection tool All MSTP products

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OSS&Service > U2000 Maintenance Tools >
(UEasyDataCollection) UEasy tool suite > UEasy DataCollection.

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Log in to the Huawei support website, and choose
DCN topology tool All MSTP products Software > Fixed Network > Transmission

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Network > Microwave > Split – structured
Radio Equipment > OptiX RTN 900 > DCNTOPO.

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Fault prevention

Log in to the Huawei support website, and choose

SmartKit Inspector All MSTP products Software > Fixed Network > U2000 > SmartKit

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NSE2700.

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Automatic database Log in to the Huawei support website, and choose
check tool NGSDH/OSN 9500 Software > Fixed Network > Transmission

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(DBCheckerUI) Network > MSTP.

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DC pre-upgrade Log in to the Huawei support website, and choose
check tool (DC NGSDH Software > Fixed Network > Transmission
UpdateCheck) Network > MSTP.

Documents

Document How to Obtain

Log in to the Huawei support website, and choose Product
One-Stop Access to MSTP Product
Support > Transmission Network > Bookshelf > MSTP
Documentation

Emergency Plan for MSTP Equipment Log in to the Huawei support website, choose
Product Support, and search for SE0000709494

MSTP Database Quick Recovery Guide Log in to the Huawei support website, choose
Product Support, and search for KB1000181377

Fast Recovery Guide to Packet Data Services Log in to the Huawei support website, choose
on Transport Equipment Product Support, and search for SE0000735675

Guide to Emergency Plan for Fast Service Log in to the Huawei support website, choose
Restoration on MSTP ASON Networks Product Support, and search for SE0000580128

MSTP Fault Description Checklist Log in to the Huawei support website, choose
Product Support, and search for KB1000181378

MSTP Basic Operation Guide Log in to the Huawei support website, choose
Product Support, and search for KB1000181376

MSTP Product Version Usage Policy Log in to the Huawei support website, choose
Product Support, and search for KB1000348369

OSN 7500 Fan Replacement Log in to the Huawei support website, choose
Product Support, and search for DOC1000134666
 Capability Improvement
Leverage remote practical drill and certification platforms to quickly
improve personnel skills in device upgrades and troubleshooting
Upgrade Certification Center

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Accessible wherever access to Practical drills and certification

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the Huawei intranet is gained based on real networks

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Pre-upgrade Database Pre-upgrade Pre-upgrade Upgrade Post-upgrade
check check and backup extended check troubleshooting task creation check

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Failed Passed in terms of Passed in terms of

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a single product multiple products

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Qualification certificate for
simulation package-loading Upgrade expert
upgrade operators qualification certificate
From: MSTP PDU

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From: MSTP PDU

Newbie level Entry level Expert level

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(Not certified) (Obtain upgrade operator qualification) (Obtain upgrade expert qualification)

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Incapable of upgrading and Capable of upgrading and Capable of upgrading and
operating fixed network operating fixed network operating various MSTP

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products on live networks products on live networks products worldwide.

MSTP Upgrade Certification and Drill Platform Release Information

Search for KB1000381109 on the Huawei support website or scan the QR code

Troubleshooting Drill Center

Fault
reporting Fault Remote Fault
X Data analysis Solution Disaster
by reporting by access & and solution recovery
approaches collection implementation
customers Huawei war room proposal

Basic drill Basic

capability
Recovery Attend atomic operation drills (routine Master common maintenance tools,
of real faults maintenance, data collection, and fault develop atomic operation capability, and
analysis and recovery). attend training in basic maintenance skills.

Advanced drill Advanced

capability
Develop a capability for quickly
Attend drills for rectifying common faults identifying known issues, and
(known issues, warnings, and cases). accumulate maintenance experience.
Comprehensive Comprehensive
Recovery of drill capability
simulated
Attend drills for rectifying replicated Improve coordinated operation capability
faults real faults, which involves for E2E fast fault locating and recovery.
multi-domain collaboration.

Upgrade certification center: Before an upgrade at an important site, the upgrade operator is advised
to attend hands-on practices and pass the certification in the MSTP upgrade certification center.

Troubleshooting drill center: Contact Huawei R&D owners by mail to apply for a drill environment.