​ dianespenaranda@gmail.
com
Diane Penaranda
Virtual Assistant | Freelancer
Experienced Personal & Virtual Administrative Assistant.
Proficient in handling many tasks
associated with an office environment etc.
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WORK EXPERIENCES
Freelance Virtual Assistant
www.dspenaranda.weebly.com
August 01, 2018 – Present
● Transcribing, Data Entry and Clerical Works
● Photo Retouch/Editor
● Online/Mystery Shopper - ​looking at the whole customer
journey, from first impressions of the homepage,
customer service experience, checking delivery and
refund procedures then give feedbacks.
● Making Online Banners for social media pages.
Secretary/Receptionist (Part Time/Reliever)
Energy & Environment Holdin​g
June 01, 2018 – July 31, 2018 (1 month) Al Matar St. Doha, Qatar
● Greet and welcome visitors as soon as they arrive at
the office and direct to the appropriate person.
● Answer, screen, and redirect incoming calls when
necessary as well as handling email routine
correspondences, distribute snail mails, and deliveries.
● Filing, photocopying, transcribing & printing
documents/articles at least daily.
● Researching different kinds of News Article daily as
per CEO’s request.
● Booking rooms and travel arrangements.
Secretary/Receptionist
The Iconic Trading Contracting & Services
May 14, 2017 – January 31, 2018 (9 months) Al Matar St. Doha, Qatar
● Greet and welcome visitors as soon as they arrive at
the office and direct to the appropriate person.
● Answer, screen, and redirect incoming calls when
necessary as well as handling email routine
correspondences, distribute snail mails, and deliveries.
● Filing, photocopying, transcribing & printing
documents. Also, oversee the company’s office
files—organizing, labeling, and filing documents at
least daily.
● Updating, maintaining, and preparing Real Estate's
documents such as Tenancy Contracts, Cheques,
Daily Payment Details Collection etc.
● Handling all Maintenance & Aircon Department's
administrative duties as well as client's complaints.
● Responsible for online ADS campaign for each
department and completed other tasks requested by
the CEO.
Homebase Administrative Assistant
Freelancer
January 04, 2011 – May 06, 2017 (5 years & 5 months)
● Virtual Administrative Assistant.
● General/Medical Transcription.
● Creating online ADS material campaign.
+974 3315 4174
www.dspenaranda.weebly.com
Matar Qadeem, Doha, Qatar
Data Analyst
IFIS Offshore Manila Inc.
August 02, 2010 – December 27, 2013 (3 years & 4 months) Philippines
● Encoding and checking financial information report
before updating to the main server.
● Developing training modules and provides guidance,
instructions, and direction to the employees as well as
responsible for interviewing and training new
employees.
● Doing weekly and monthly summary report of
employees and reports to the project manager.
Medical/Entertainment Transcriptionist
Freelancer
November 30, 2006 – August 28, 2009 (2 years & 9 months) Philippines
● Administrative Works.
● Transcribing, editing and proofreading patient’s
medical record, interview, TV series, new product
documentaries, geographical channel, trial court
hearing etc.
● Researching medical terms and drugs for patient.
SKILLS & COMPETENCE
*​MS Word ​*​Publisher ​*​Powerpoint ​*​Excel
*​Outlook ​*​Gmail & Zoho Mail ​*​Typing & Data Entry
*​Moviemaker ​*​NEC Phone System
*​Printer & Scanner
*​Social Media Marketing
*​Online​ ​Photo Editor ​*​Basic Adobe Photoshop ​*​Web
Research
*​Basic Computer Troubleshooting
*​Creativity ​*​Time Management
CERTIFICATES
Information Management
September 2010 - January 2011 (4 months) Tokyo, Japan
The Associate for OVerseas Technical Scholarship (AOTS)
Japanese Language & Culture
September 2009 - November 2009 (2 months) Philippines
Technical Education and Skills Development Authority (TESDA)
EDUCATION
Medical Transcription (2005 - 2007)
● Diliman Computer Technology Institute
High School (2001 - 2005)
● Saint Mark International Academy
Philippines
LANGUAGES INTERESTS
Filipino
E-Games Social Media
Native or Bilingual Proficiency
Medical Science Blogging
English
Professional Working Proficiency Beauty & Fashion Music

Japanese
Beginner