Professional Documents
Culture Documents
Manakamana car wash is the business being introduced by us. This business is taken into
consideration with rigorous effort in research, market survey and area selection, where
we found that the demand and prospect of car washing is huge in Kathmandu valley
because of growing demands for the cars. We, four members will be investing in the
business equally and be part of profit and loss business carries, equally.
The business will be registered as joint partnership Firm. For the establishing business the
capital amount is required is 5 million rupees at the initial stage of operation out of
which 40% will be on bank loan and rest will be contributed equally by four partners .
Manakamana car wash will be the prominent automatic car washing centre for light
vehicles in Kathmandu Bhaktapur and lalitpur. It is owned by 4 partners Amod, Shree
ram, Sunil and Pasang , a young entrepreneurs who has worked in the field of car repair
and automobile business for over last 5 years.
The differentiator for Manakamana car wash will be 2nd automatic machine car wash in
the valley. It is believed that people will come to the car wash not only to have their cars
cleaned and detailed, but also to meet up with and chat with mechanic. Additionally, the
car wash will provide excellent service, efficiently and expertly cleaning customer's cars
so that they will be repeat users of the service.
The car wash will be based in koteshwor near Balkumari Bridge. This area has a number
of benefits in terms of the market that it will provide for the business. The main target
customer of the business is individuals and business houses.
Manakamana car wash will have 20% market share of the car wash business in the
koteshowor neighborhood by the end of year three, and it aims to convert a larger
percentage of people away from hand car washes, which damage a car's finish.
Manakamana car wash will maintain a 35% gross profit margin and make 22% net profit
margin after 12 months of operation. The company sales growth per year is 10%.
1.3 Mission
The mission of Manakamana car wash is to provide top-quality washing and detail
service for car owners in kathmandu, Bhaktapur and lalitpur area. Manakamana car wash
will work to keep employees satisfied in order to maintain impeccable customer service.
1.4 Vision
1.5 Objectives
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Manakamana car wash we believes that a comprehensive marketing strategy and quality
service will be key to the success of the business. Manakamana car wash offers a
premium automatic car washing service provided. The basic market need is a premium
automatic car washing service that is far less time consuming than the traditional hand
wash cars. It only takes 15 minutes to clean a single car.
Manakamana car wash possesses good information about the market and knows a great
deal about the target customers. This information will be leveraged to better understand
who is served, their specific needs, and how Manakamana car wash can better
communicate with them.
Manakamana car wash is providing the market with a automatic car wash service for the
East part of Kathmandu Lalitpur, and eastern part community of Bhaktapur.
Manakamana car wash seeks to fulfill the following benefits that are important to the
customers:
Exemplary customer service- The target customers have money and are used to having
excellent customer service. They will not regularly use Manakamana car wash unless
they receive excellent service.
High quality washes- The target market value a higher quality wash for their upper-end
cars.
Convenience- The hours of operation as well as the time needed to provide the service
must be convenient and fast respectively, to gain market share.
The market trends for the car washing industry have been gravitation from hand washing
to automatic washing machine facilities. This trend has been fueled by the progression of
technology. The automatic washing machines have become more expensive but more
efficient over the last few years to the point that it is typically cost effective to invest in
these machines.
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The car washing market has seen steady, 15% growth for the last six years. 20% growth
is forecasted for the next four years. As the growing demand for cars in the Nepalese
market.
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CHAPTER II
INDUSTRY ANALYSIS
i. Political analysis
There is no such type of political risk that affect the business. Only frequent strike and
bandas may cause some problem which affects this business. We registered into the
concern department to take the license and to operate our business. We pay tax to the
concern authority.
In case of economic instability there will be lower down the demand for the cars in the
market that will decrease the business activities. No effect in the business of change in
exchange rate
The demand for these kind of services are increasing because of increasing number of
cars in the society .There is a trend going on the society to buy a cars for the higher
income people. Customer gets quick service so that they can manage their busy time
schedule.
Since the business will operate fully automatic there is a huge risk of technology risk. To
overcame and manage technology we will give adequate amount of training to its
operator and manage adequate amount of inventory level for its spare parts and try’s to
build good relationship with the suppliers.
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2.3 Market analysis on the basis of Porter’s Five Force model:
There will be certain barriers to the new companies who will follow our footstep in the
industry as follows:
They will have to make huge investment on the equipment and technology to come into
light of industry as we’ll have already established at location. We suppose to hire
excellent and skilled man power and well trained them , being second mover we’ll also
gain competitive advantage over other in that way too.
In regard to Suppliers, the human resource is skilled and well trained. Qualified human
resources are not easily available in Kathmandu valley. They have to be hired from
outside Kathmandu. They have to be paid higher and give training to them. Bargaining
power of suppliers is powerful.
Due to the lack of acute competitor, there is not the availability of this kind of service,
based on . But the customers may tend to compare it with the prevailing system off hand
wash and fully automatic machine wash Due to the ample availability of substitute
products in the market.
Automatic car wash is quite a new phenomenon in the context of Nepal, So people who
were aware about this sector and who are running the manual car wash may have good
interest to invest. And Due to attractive business environment and good profit margin, we
cannot avoid the risk of new entrance in the business industry.
v. Threat of Substitutes:
Manual car wash centre are the main threat for the service industry that people may not
prefer the new technology. But we provide quality service at quick time with reasonable
price.
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2.4 SWOT Analysis:
i. Strengths:
• New way to provide service
• Quality service at quick succession
• Prime location at the location hub between Kathmandu, Lalitpur and Bhaktapur
• Fully automatic and newly introduced technology
ii. Weaknesses:
• Little bit High cost compare to manual car wash.
• Lack of own land
• Technology may breakdown
• Opportunities:
• No direct competitors form manual car wash
• Increasing income level of the customer
• Increasing immigration rate to Kathmandu valley
• Increasing no of cars in the market
• Customer are aware of change in technology
iii. Opportunities:
• Profit making potential
• Penetration in new market with new product
• Quality service at quick succession
iv. Threats:
• Customer may not familiar with new technology
• May substitute servicing centers.
• Existing competitors may introduce same kind of technology.
• Other industries may attract the competent trained employee.
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CHAPTER III
MARKETING ANALYSIS
Manakamana car wash segments its customers by type of car ownership. Manakamana
car wash believes that the type of car that a person owns says volumes about their
driving, and, therefore their car washing and detailing requirements.
New car owners: Owners of newer cars are most likely to use a automatic car washing
service. These owners take great pride in their cars and will bring them often to the wash
and detail service. The goal with these customers is to promote regular use of the wash
and detail service. The aim is to inform these customers that Manakamana car wash will
keep their car looking as good as it did the day they drove it off the lot.
Older car owners: These people have either owned their high-end cars for several years or
are unable to afford the expense of a new car but want the feel of relaxed driving. Both of
these groups want to keep their cars in the best shape possible. Those who have bought
second-hand cars will often spend many hours in their cars and will place high
importance on keeping their cars looking good. These owners will bring their cars in for
regular washes and occasional details.
Dealerships: There are five new and used car dealerships within three km of the
proposed location of manakamana car wash . These dealerships often use outside car
wash services to detail their vehicles before they are put up for sale. In addition, there are
five other car dealerships within a five km radius of Manakamana car wash.
Local businesses: Some local businesses have fleets of cars and small vans that must be
kept clean to maintain their company image. These businesses will be looking for a cost
effective, efficient car washing service to perform this service, and will prefer to use a car
wash service during the week rather than during weekends, like the general public.
The single objective is to position Manakamana car wash as the premier automatic car
washing company in the area, steady increasing market share. The marketing
strategy will seek to first create customer awareness, develop a customer base, and work
toward building customer loyalty.
The message that MCW will seek to communicate is that their AUTOMATIC CAR
washes are superior to the hand washed alternatives to cars. This message will be
communicated through several different methods.
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• The first method is the placement of advertisements in the local newspaper.
• The second method will be through broad casting networks.
• The third method is publishing through social media.
The market trend for the car washing industry has been gravitation from hand washing to
automatic washing machine facilities. This trend has been fueled by the progression of
technology. The automatic washing machines have become more expensive and more
efficient over the last few years to the point that it is typically cost effective to invest in
these machines.
The car washing market has seen steady, 15% growth for the last six years. 20% growth
is forecasted for the next four years. As the growing demand for cars in the Nepalese
market.
3.4 Competition
There is only one automatic car wash in the valley but other hand wash .It is quite new
and is trying to compete with other hand wash offering low prices but more time
consuming. However, it is not targeting the customers who seek quality and in quickly.
The customers who Manakamana car wash is targeting have their cars washed based on
the quality of the job. They do not mind spending a little more each week to have their
car washed and waxed in order to keep the paint work in excellent shape. The businesses
that Manakamana car wash target will be more cost conscious, so prices will be
approximately 10% less for these customers to promote volume usage.
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3.6 Keys to Success
i. Pricing- The pricing scheme is based on a per service price. A " Manakamana
previlage card " can be given to the loyal customer and 15% discount on each
wash.The pricing is comparatively similar to its competitors.
ii. Place- Manakamana car wash is providing the service in the market with a
Automatic car wash service for the East part of Kathmandu , Lalitpur and western
part of Bhaktapur. Manakamana car wash seeks to fulfill the following benefits
that are important to the customers.
iii. Product- Customer service will be provided at any time. Manakamana car wash
provide service 6 days a week to the customer. The business follows the business
policy “ satisfied customers are the self advertisement and try’s to give the quality
service at reasonable price.
iv. Distribution- The offered services will be distributed from Manakamana car wash
facilities.
v. Advertising and Promotion- Manakamana car wash will use several different
methods for advertising and promotion. Social network is used for the promotion
for the cost saving and provide Special festival discount during the festival time.
vi. Customer service- Customer service will be provided at any time.
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CHAPTER IV
The business will be managed by mainly by four members and are being supported by
other employees working in our company.
Being medium enterprise, the business will be managed in a formal and professional
manner. Strict rules will be made for following:-
Quality assurance and quick delivery of service.
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The organizational structure is depicted in the organization chart as follows:
manager
Pasang
2
office
assistance
2
1
machine
and
security
gurad
workers(hired Operato(hire
)
d)
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• Installing the equipment 3 days
Training the workers will be necessary since there involves few procedure, but it will not
be much complex. Our machine operator will be trained, so he will train newly recruited
labor. Hence cost will be of providing them breakfast and food while training for few
days.
Some cost will incur in registering the business, others cost such as transportation will
also incur. All other operating cost including above mentions are:-
Since we are opening our business at the prime location of the country, we will be
expending some amount in office equipment. We will buy few chairs, tables, calculators,
carpets, sofa, information board and few more. All these will cost us about 240000. The
life of these equipments is estimated to be of 10 years. So, monthly depreciations of these
equipments is Rs 2000 per months.
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CHAPTER V
This section will offer a financial overview of Manakamana car wash as it relates to the
marketing activities. Manakamana car wash will address Break-even Analysis, sales
forecasts, expense forecasts, and how they relate to the marketing effort.
The break-even analysis indicates that 80,000 are needed in monthly revenue to break-
even to cover the fixed and variable expenses of the business.
The expense forecast will be used as a tool to keep the department on target and provide
indicators if corrections need to be made. Additionally, it will require the department to
undertake long-term analysis.
1st year 2nd year 3rd year 4th year 5th year
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5.4 Fixed Capital Requirement:
2. Building 525,000
The life of building is 20 years and for the machinery and equipment, it is expected to be
of about 10 years, because of its regular involvement in daily operation and constant
contact with heat, chemical and water. This makes the depreciation charge 5% per year
for building and 10% per year for machine and equipment. The depreciation method used
is straight-line depreciation method.
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5.6 Depreciation charges:
As the machine is simple in design and structure, it is easy to operate. So, minute
problems will be solved by the machine operator himself, for complex machine failures;
nearby engineering workshop will be available. As in kathmandu there are many of those
available. So we won't face any problem.
All the machines needed will be imported from India as cheap and good machine is
available there. All the cost including transportation and installations charges are
mentioned above already.
i. Planned Capacity:
The demand is much more then what is being produced now, domestically as well as
internationally, as we are planning to cover international market also. So our current
service 9000 units of car per annum.
That is 25 cars service per day. But our capacity is 25 cars per day At the beginning we
operate at 80% of our capacity, so we will provide service 20 cars per day at working 23
days a month.
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ii. Future Capacity:
Our service capacity will increase by 20% every year as our service efficiency will
increase with experience. i.e. 80% for first year, 90 % in second year, and 100 % in 3rd
year and so on.
All the machines and equipments will be bought in total cash, no agreement of later
payment.
The servicing will be located in its hired land in Koteshwor . Our servicing center will
cover an area of 800sq. m.
Our only raw material for washing car is cleaning liquid, which will be bought from the
supplier. 2 liter of cleaning liquid can be enough for 5 cars. In one day we clean 20
cars. So for one day cleaning, we need 8 liters of cleaning liquid.
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Cleaning liquid is the only raw material we need. And it is easily available in Kathmandu
.it is mainly imported from the India. So we do not have supply problems.
v. Number of Labors:
All our partners will be involved in many departments like accounting, marketing, and
managing. Then we will hire six people who will be responsible for washing, one skilled
machine operator having sound knowledge about machinery and equipment, one office
assistance, one security guard and 3 workers in washing centre, all these will work full
time.
A. Direct labor
B. Indirect labor
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vii. Labor Availability:
Workers for these types of industrial jobs are easily available in Kathmandu. Since there
is lack of employment opportunity, we can easily train and get the worker as per our
requirements. Kathmandu being capital city number of people came here for searching
for the jobs, we will have easy access to workers throughout the year.
Salary to direct labor and other works will be paid on the 15th day of the current months
as pay is high compared to what market is paying, so they would not want to loose this
job. And others are paid monthly. They will be give extra benefits if they work well and
provide extra sum of money during festivals. During break of 1 hour coffee will be
provided to them.
6 Depreciation 30,855
7 Rent 25,000
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x. Wash cost per unit:
0 - - - 2000000
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xii. Projected Income statement
less variable cost 12* 48000 576000 576000 576000 576000 576000
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xiii. Projected Cash Flow Statement:
Particulars Pre- 1st year 2nd year 3rd year 4th year 5th year
operating
Cash Inflow
Equity 3000000
Loan 2000000
Cash Outflow
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Net cash flow 992,500 637658 847106 877499 930932 809707
Cash balance at the end 992,500 1630158 2477264 3354763 4285695 5095402
Particulars Pre- 1st year 2nd year 3rd year 4th year 5th year
operating
Assets
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Long term loan 2000000 1672405 1312050 915660 479631 0
Owners equity
0 (3,965,000) (3,965,000)
1 637658 (3327342)
2 847106 (2480236)
3 877499 (1602737)
4 930932 (671805)
5 809707 137902
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= 4+0.82
= 4.82years
= 3965000× 100 %
2700000-1386000
= 301%
Total capital
Requirements
= 594992 ×100
= 15.00%
ROI = 3965000
=19.83%
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Table 14: Return on Assets and Capital
Project Feasibility:
Considering the service features, the conservative estimates in sales, realistic costs
estimates, the entrepreneurs proven track records and the sound financial analysis, the
project is considered very reliable.
CHAPTER VI
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6.1 Harvesting and Exiting
The firm has the harvesting plan of selling the ownership of the firm to someone who are
interested in automobile business. However, two of the partners will require certain
percentage of shares to sell the ownership. The business is expected to grow at a good
pace. Provided the environment will be favorable, the net income will exceed 1.7 million
at the end of the 5th year. The cash flow is very positive and is expected to grow from
Year 1 to Year 5. The business can even be merged in favorable circumstances. The
partners are not expected to see the personal benefit only. They are expected to see the
firm, society and country that will create well-being for people.
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