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Editorial
Smarty City Dream —A Stimulant to Pune's Development Path

With Pune fast emerging as a city to marvel in the years to come, a big transformation
is being effected to make things possible to live up to the Prime Minister Narendra
MAGAZINE Modi’s favourite dream of developing 100 ‘Smart Cities’.
It compiles ICT-related advancements The city’s tryst with the Smart Cities Mission is leading to introduction of various
being introduced, exercised by technology-driven exercises, modern solutions, people centric services and a
various government organisations via
cohesive environment for individuals seeking redressal of their grievances.
eGovernance module.
With the presence of the top IT companies in the country, making it the second
NEWS biggest software hub in India, the city is set to emerge as a prominent city of dreams
and another introduction of New India.
Dealing with various key developments
and policy-related decisions that In this wake, Elets Technomedia Private Limited while having Pune Smart City
define Indian governance style at large,
Development Corporation as host partner has organised the Smart, Livable and
this section throws light on the most
important aspects.
Resilient City Conclave in Pune. Our latest issue of eGov Magazine thus, explores
and underlines Pune and its impressive endeavour for transformation.
WEBSITE Our cover story — Smart City Dream Enlivens Development in Pune – takes an in-
depth look into the various developmental projects and challenges being taken up
With a reach of sixty lakhs, the website by the local bodies.
is pushing the Digital India campaign of
the Government of India. It highlights
Sharing their perspectives while touching upon various issues and developmental
various dimensions of anything and
everything related to the changing
projects of the city in this latest issue of eGov magazine are: Pune Municipal
trends of governance in India . Corporation Mayor Mukta Tilak, Nayana Gunde Chairperson and Managing Director
Pune Mahanagar Parivahan Mahamandal Limited (PMPML); Kiran Gitte, Metropolitan
Commissioner, Chief Executive Officer, Pune Metropolitan Regional Development
EVENT REPORTS Authority (PMRDA); Naval Kishore Ram, Collector, Pune; Dr Rajendra Jagtap, Chief
Executive Officer and Executive Director, Pune Smart City Development Corporation
This segment narrates the discussions
Limited (PSCDCL).
and deliberations of participants at the
occasional conferences held nationally
or internationally. V Srivastava, Founder and Chairman, eMudhra has talked about various e-governance
initiatives in the magazine.
CASE STUDIES Two special stories – “PMPML — Partner in Sustainable Development of Pune”
and “Non-Motorised Transport for Pune’s Mobility Woes” talk about the Smart
It deals with in-depth detail of various Transportation in Pune.
projects being implemented in any
part of the country, worth inspiring The issue also carries a special report of Elets 8th Knowledge Exchange Summit, Goa
others in providing solutions.
held last year. Inaugurated by Goa’s Chief Minister Manohar Parrikar, the two-day
summit was also participated by Governor Mridula Sinha and Rohan Ashok Khaunte,
VIDEOS Minister of Information Technology.
The youtube channel ‘EletsTv’ deals While bringing forth such a variety of perspectives through interviews, articles and
with live recorded versions of tech- special stories, we hope the new issue will prove to be a worthy read for the readers
experts and key decision makers who and evoke an invaluable feedback of our esteemed readers.
participate in key debates or discussion
of Elets knowledge conferences.
INTERVIEWS
This section highlights various
stakeholders, bureaucrats and policy
makers influencing governance in
the country.
DR RAVI GUPTA
Editor-in-Chief, eGov magazine, and
CEO, Elets Technomedia Pvt Ltd
CONTENTSJULY 2018 | Volume 14 | Issue 09
ARTICLES
24
NON-MOTORISED TRANSPORT
FOR PUNE’S MOBILITY WOES
28
PMPML — PARTNER IN PUNE’S
SUSTAINABLE DEVELOPMENT
38 l CONFERENCE REPORT
08 COVER STORY
27-28 October 2017 | Novotel Resorts & Spa
SMART CITY DREAM ENLIVENS DEVELOPMENT IN PUNE

INTERVIEWS
13 14 16 18
MUKTA TILAK NAVAL KISHORE RAM DR RAJENDRA JAGTAP NAYANA GUNDE
Mayor, Pune Municipal Collector, Pune Chief Executive Officer and Executive Chairperson and Managing
Corporation (PMC) Director, Pune Smart City Development Director of PMPML
Corporation Limited (PSCDCL)
20 22 30 32
KIRAN GITTE MANOJIT BOSE J A CHOWDARY V SRIVASTAVA
Metropolitan Commissioner, Chief Knowledge Officer, Pune Special Chief Secretary and IT Founder and Chairman
Chief Executive Officer, Pune Smart City Development Advisor to Chief Minister of eMudhra
Metropolitan Regional Corporation Limited (PSCDCL) Andhra Pradesh
Development Authority
(PMRDA)
COVER STORY
SMART CITY
Dream Enlivens
Development in Pune
HAVING EMERGED AS A SIGNIFICANT CITY EXEMPLIFYING TECH-
DRIVEN INDIA’S INCREDIBLE AND WHOLESOME GROWTH STORY
BEFORE THE WORLD AT LARGE, PUNE IS CONSISTENTLY PRODUCING A
HUGE BRIGADE OF HIGHLY TALENTED YOUTH. UNSURPRISINGLY,
ALMOST ALL TOP IT FIRMS HAVE THEIR PRESENCE HERE, MAKING IT
THE SECOND BIGGEST SOFTWARE HUB IN THE COUNTRY, WRITES
POULAMI CHAKROBORTY OF ELETS NEWS NETWORK (ENN).
COVER STORY
A
glance at Pune’s overall
development and immeasurable TOTAL WORK DONE UNTIL NOW (ELEMENTS IN PLACE)
growth opportunities shows, it
couldn’t have been possible without
well-coordinated planning and
consistent efforts of civic authorities
over the years.
The city’s recent selection among the

Smart Cities Mission, a favourite dream
project of Prime Minister Narendra
Modi, has added the much needed
gumption and motivation for expediting
and streamlining the government as
well as private agencies’ efforts to
ensure wholesome development.
Currently, the deployment of 537 out of 712 smart elements has been done. The
Also described as “Oxford of the East”,
progress on these elements is given below:
Pune today boasts of 811 colleges and
over more than 30% graduate The implementation of the respective use-cases at SCOC for the Smart Elements
workforce triggering an IT revolution in is in progress
the city.
Integration of SCOC (Smart City Operation Centre) with the external systems like
In this light, Pune Smart City Smart Light system, Surveillance system, Vehicle Tracking system etc is in progress.
Development Corporation Limited
(PSCDCL) has been formed as a
Special Purpose Vehicle (SPV). It
intends to execute Smart City projects livability of its citizens by various projects under the local-area
envisaged and conceptualised in the technology and infrastructure led development sector which would then
Smart City plan. interventions. be replicated across other
neighbourhoods. There were other
Being led by the Chairman, Dr Nitin Pune’s Odyssey as Smart City projects included under pan-city.
Karir, IAS, Principal Secretary (UDI),
Government of Maharashtra, the The formation of SPV or, the Special Project Innovation:
PSCDCL’s Board is supported by key Purpose Vehicle in 2016 has been the
employees consisting of CEO, Company first major step to realise the Smart l Innovation is key for any city to
Secretary, Chief Knowledge Officer and City dream while implementing related become “future-proof”. For
Chief Financial Officer. These officials projects in a pre-planned manner. Streetlight retrofitting, Pune
play an instrumental role in adopted an innovative project
conceptualising and driving the Over the time, the process to transform structuring in which scope was
implementation of the Smart City plan, Pune City via implementation of these based on maintaining the
supported by their general consultants, initiatives has commenced. illumination levels instead of a
including working on approaches to fixture-to-fixture replacement.
bridge the funding gap. What’s Being Done? Executed purely on private
investment, the contract gave the
Pune’s Smart City Dream Seven sectors, 51 projects were city assured energy savings of 51%
included in the Pune Smart City and 12-year maintenance period.
Even though one’s definition of a Smart proposal and segmented into two With the Bus ITMS project, citizen
City in India may be at variance with areas: Local-area development and can now get live information on bus
the definition of the same term in Pan-City projects. movements through a mobile-app.
context of a European city, a Smart City E-ticketing and card-based payment
is expected to offer an easy access to The Aundh-Baner-Balewadi area was have helped the city reduce
public services and improve the identified to undertake the smart city revenue leakages.
Connect with us on egovonline @egovonline egov magazine JULY 2018 9

COVER STORY
l Priority to voice of citizens through providers on a PPP basis.

largest ever citizen engagement m ‘The lighthouses of Pune’ is a
drive. Approximately 3 million
“The formation of SPV one-of-its-kind initiative under
inputs were collected in 45 days or, the Special Purpose the sustainable livelihood track.
through door-to-door form Fully funded and
distribution, media and publicity Vehicle in 2016 has operationalized by a non-profit
campaigns, citizen groups Pune City Connect, ‘Lighthouse’
engagement and digital channel been the first major is a multi-disciplinary project,
engagements. Based on these with a holistic approach to skill
inputs, the development areas for
step to realise the development. Most skill
the city were prioritised. Smart City dream development programmes have
l Collaborative ecosystem— private not been able to penetrate
and government organisations while implementing among low-income youth.
coming together for solving core Typically, they get low
infrastructure problems. related projects in a enrolments and high drop outs
Approximately Rs 1,750 crore worth due to lack of flexibility an
of projects being done in a Public-
pre-planned manner. inability to unlock aspirations.
Private Partnership (PPP) mode. Over the time, the Pune Lighthouse empower the
youth and unlock their
m Street lighting project: The LED process to transform potential, starting with a change
retrofitting project is first of its in their self-image while
kind in a PPP mode taken up by Pune City via providing them flexibility of
any corporation in India, where choosing from an array of
the project is not on structured
implementation of skilling courses.
on fixture-to-fixture these initiatives has l Pune has a truly integrative
replacement, but on maintaining Command and Control Centre for
the illumination (LUX) levels commenced.” all ICT systems deployed in the city.
with existing lights, while no All the smart elements in the city
financial burden is borne by the are integrated with a scalable and
city of Pune. All the expenditure lights will be controlled from a flexible Smart City Operations
will be taken care by the SI. For single location in command and centre (SCOC) which collects data
the very first time a System control room. from different sensors and
Integrator (SI) has given saving m Pune is one of the few cities to databases and derives analytical
commitment of 51% and the adopt dockless bicycle solution insights aiding city management.
foremost advantage of this for public bicycle sharing. The m As a use case, during a fire
project to PMC is that this solution for the city has been event, Pune administration can
project will be maintained by SI co-created by working with perform complex actions such
for 12 years. All these street various dockless bicycle as making public announcement
in the affected area, pushing
notification on VMD, auto-
calling fire and disaster
departments, viewing
emergency site using nearby
camera; all from SCOC.
l Community building and inclusive
development have been at the core
of Pune’s infrastructure upgradation
efforts
m Placemaking projects: one of
the flagship projects of Pune
Smart City has transformed
unused spaces to lively urban
COVER STORY
places with themes that sculptures. These streets have is flexible & scalable to add
connect citizens in the empowered pedestrians, have more such elements, connected
neighbourhoods with similar become a place of community with GPRS and Optical Fibre
hobbies and passions. – building, and have streamlined Cable Connectivity.
wellness, pets park, science the traffic in the streets. m Has real-time data from the
park, etc. m First Indian city to take up sensors integrated with the
m In redesigned streets, tactile placemaking at scale (4 sites operations center platform.
lanes, wheelchair ramps provide already completed, 20 more Through analytical tools this
inclusive environment for sites are in pipeline). Each site data can be analyzed and use
wheelchair bound and visually has been with developed along cases can be triggered benefits
impaired while shaded areas, a unique theme proposed by the concerned departments and
broad walking lanes provide reputed designers and has citizens.
ample room for street activities helped in community building.
and community engagement m 75,000 streetlights have been l Three Lighthouses operational in
Pune under PPP mode, which
provide sustainable employability
guidance to underprivileged youth.
““ These lighthouses provide skilling in
various areas such as digital literacy,
computer operation and help them
with internships and placements
opportunities. 1200 youth have
already enrolled and benefitted
from these lighthouses. The target
is to support 9000 youth every year
through this initiative.
l Public Bicycle Sharing in Pune has
received wide adoption and positive
media coverage. The first month of
the launch saw 25,000+ user
l With the Bus ITMS project, citizen converted to energy saving bookings. During this period,
can now get live information on bus streetlights which have given Punekars biked a combined
movements through a mobile-app. energy savings equivalent of distance equivalent to a round trip
E-ticketing and card-based payment 2000 tons of coal per year and around the earth and burnt calories
have helped the city reduce more than 50% reduction in equivalent to 50,000+ Big Macs.
revenue leakages. power consumption for PMC. Compared to global benchmark of
Smart lights can be illuminated/ three trips per-cycle-per-day,
Project Impact: dimmed remotely from the Pune’s PBS reported four trips
SCOC, either manually or per-cycle-per-day.
Pune’s smart city implementation automatically on the basis of l Multiple awards received recently
progress is one of the best in the ambient light conditions by Pune City are a testimonial to
country. In January-2018, Pune ranked receiving information from the success of Pune Smart City’s
2nd in the project implementation ambient light sensors. interventions for improving urban
progress ranking by Smart City Mission, services in Pune:
MoHUA, closely following the city l One of the few cities in India to m Pune was a Smart City Finalist
ranked#1. have functioning Command and at The Smart City Expo - World
m First city to redesign streets at Control centre (SCOC) which Congress 2016, Barcelona
scale (20+ km). The redesigned m integrates 150+ Wi-Fi hotspots, m 6 SKOCH Awards were received
streets feature shaded seating 30 flood sensors, 50 by Pune in 2017 under various
areas, dedicated parking space, Environment monitoring categories such as ‘zero garbage
broad walking lanes, tactile systems, 136 PA systems, 136 city’, ‘Toilets for all campaign’
pavements, wheelchair ramps, emergency call boxes and 161 etc.
elegant lighting and street Variable Message Displays and m New York-based Rockefeller

COVER STORY
Foundation (100RC) selected people/vehicles, Harassments to mobile app, E ticketing, and

Pune as one of the 100 Resilient shopkeepers/local people, fights, grievance redressal system was
Cities Tracing of Murders. The total no. inaugurated and
m Indo San Award – jointly of crimes detected using CCTV operationalised on 25th June,
awarded to SWaCH and PMC are more than 170 and total 2016 by Prime Minister
for mainstreaming waste pickers arrests happened so far is more Narendra Modi.
for solid waste management than 215. m With the mobile app, non-bus
m Traffic controlling– Flow of users can get real time
Pune has deployed a state-of- Traffic, Density of traffic at information of bus arrival,
the-art surveillance system with junctions, traffic congestion, journey planner which helps
following features: violation of traffic rules, Hit-and- improve the reliability and can
Run cases, and Road accidents. attract more passengers. On
m Comprising of IP based outdoor The total no. of e-challans the operational front, daily
security cameras across various generated so far is more than 1 automated reports have helped
locations in the city of Pune. million and around Rs 26 crore in performance management
The video surveillance data from fine has been collected by the and strategic planning, while
various cameras deployed is city using this system. dynamic grievance redressal
stored at data centre and l Pune targets to improve public system has improved
monitored at all police stations, transport mode share from 18% to transparency in the system.
command control centers at CP 40% by 2031. For the purpose to
office, PMC office, PCMC office
and Collectorate. The live video
feed from all these cameras is
continuously saved and stored
in the data centre which has the
capacity to store the video from
all the cameras up to 90 days
and 180 days storing capacity
for ANPR Cameras.
m The system consists of total
1297 cameras; Fix Box Cameras
are 1009; Pan-Tilt-Zoom (PTZ)
cameras are 224; Automatic
Number Plate Recognition
(ANPR) cameras are 64. These
cameras are spread across 418
Locations along with 22
Locations for ANPR Cameras. improve public transport mode Key benefits of the city’s Bus ITMS
m All the devices are integrated share, the organisation is system are enumerated below:
with city’s Command and augmenting 1,550 new buses by m Improved reliability: Mobile app
Control Centre and can help city next year and also developing will ensure reduced dependency
administrators from different required terminal and depot on static information and
departments make more infrastructure. VHMD across the fleet will
efficient and quicker decisions. m Pune’s Bus ITMS system has reduce bus breakdowns
l Key benefits of the city’s created an impressive IT m Better financial management:
surveillance system are enumerated hardware and application With E ticket system and MI
below: system to monitor operations card- no hassle of change and
m This Maintaining Law and Order and increase awareness of the no revenue leakage
– Local commotion, Riots, Crowd customers about arrival of the m Transparency in the system: The
gathering, Public festivals, Pubic next bus on the route. Central dynamic grievance redressal
gathering, Fire incidents. Command and Control Centre system enables passengers to
m Crime investigations– Burglary, (CCC) facilitating real time lodge and track a complaint
Robbery, theft, identifying passenger information system, online
MAYOR PUNE
‘Better Government
Services Key to Pune’s
Smart City Dream’
The idea of Smart City varies from city to city, however,
the major focus should be on improving citizens’ lives, and
the infrastructure and services, especially, the government
services, says Mukta Tilak, Mayor, Pune Municipal
Corporation (PMC), in conversation with Harshal Desai of
Elets News Network (ENN).
Please share your views on the companies have set up their management are among those initiatives
concept of Smart Cities Mission? headquarters. Pune has always attracted which have earned accolades to Pune
people coming from different parts of Smart City Development Corporation
The Central Government Smart Cities country. The urban population is Limited. We are also working on
Mission is one of the most ambitious growing at a rapid speed. Considering all Place-Making for children and elderly
projects, and the way we have been these facts, it was momentous for Pune people. Our Place-Making initiative has
progressing, it is indeed one of the to be selected in the mission. allowed communities to come closer and
successful projects of the Government as develop a sense of harmony. We have
well. Every city needs to be developed Which are the most important significant progress on Pradhan Mantri
and the central government under the elements of a smart city? Awas Yojana (PMAY). River Front
leadership of Shri Narendra Modi Ji is Development and River Cleaning are
making efforts through different central There is a list of infrastructure and other major initiatives which will soon
and state-level schemes. services which make a city smarter. The become a reality. We have recently
idea of Smart City varies from city to started construction of Waste to Energy
However, the Smart Cities Mission has city, however, the major focus should be plant as well within the city. By
given a great opportunity to 100 on improving the lives of citizens and December 2018, about 750 tonnes of
selected cities to make progress in a improving the infrastructure and solid waste shall be treated with the
systematic and focussed manner. It’s services – especially the government help of the plan.
delighting Pune could make to the list services. Clean water, ‘Swachhata’
and is now ranked among the best smart (cleanliness) across the city, good roads, What is your message to
cities as well. 24/7 electricity, access to government Punekar, or the citizens of Pune?
and its services, last-mile connectivity,
Why does the mission hold safety and security, etc are all important I would like to thank the citizens of
significance for Pune? elements of smart cities mission. I Pune. Their support has helped Pune to
believe smart cites mission will allow us be shortlisted in Smart Cities Mission. I
Pune is Maharashtra’s cultural capital to develop core infrastructure and have assure Pune will emerge as one of the
and the State’s second largest city. It’s a sustainable environment. top cities of all the 100 cities in the
been known as the Education Hub for country. I urge citizens to come forward
being home to a number of private and Which other elements Pune is and share feedback. We will make every
government education institutions. The presently focussed on? possible effort to develop Pune city and
city has also witnessed tremendous ensure all the essential components of
industrial growth. Pune is now also Development of roads, walkways, Smart City work in the best possible
grown as a city where several IT e-buses bicycle tracks, and water manner.

POLICYMAKER’S PERSPECTIVE
Naval Kishore Ram

Collector, Pune
Fuelling Pune’s
Growth Through
Smart Cities Mission
Pune is currently struggling with the traffic problem. The
traffic has to be improved through IT enabled services, says
Naval Kishore Ram, Collector, Pune, in conversation with
“Plans for the Poulami Chakraborty of Elets News Network (ENN).
implementation of
Known as the ‘Oxford of the area is still in the Gram Panchayat.
Smart City projects East’, how do you view Pune’s Problem areas like solid waste
have already been growth as a city? management etc, which should be

managed by the Zila Panchayats, are
made in Pune. The Pune is a very important city being an
education hub. It is also known as the
being managed by us, as people come
to us seeking solutions for their
Special Purpose cultural capital of Maharashtra. The problems.
place is swaying with the great histories
Vehicle (SPV) of the country as well as the State. Students should be provided good
created for the Right now, I am working as the District

Collector, Pune which is a matter of
environment. Thankfully, the city is
having a good law and order situation.
implementation of pride for me. We are looking forward to provide
solutions for solid waste management
projects has made Pune is emerging as the IT hub of the in the city as well.
country along with Hyderabad and
many great plans.” Bengaluru. Industrially, the Hinjewadi A lot of information and communication
has to be taken up to the citizens. A connecting the different parts of also be increased. The Government of
good administration will lead to better the city? Maharashtra has actually introduced a
governance for sure. programme where people will be given
Pune has changed a lot in the past 10 free health treatment. Our focus is on
How Smart Cities Mission has years. All the problem areas will be those people here who are not able to
helped Pune to scale new heights undertaken in the Smart City projects. afford costly treatment in private
in urban transformation? hospitals.
Coming from a drought affected
The Smart Cities Mission is very area in Maharashtra, how are you For such people, there are a lot of
important for a city like Pune. It is the looking up to the administrative schemes. Pune comes in focus here
eighth largest city in terms of challenges in Pune? because affordable healthcare solutions
population. Business is growing here. in the city can be found easily.
The Government of India and the Beed falls into the drought affected
Government of Maharashtra have area of Marathwada district region in What more schemes should be
important works and offices here. The Maharashtra. I sensitised myself implemented in Pune?
city has to be made citizen-friendly. listening to people’s problems there. I
Pune is currently struggling with the worked on water conservation, The nature of the city has to be
traffic problem. The traffic has to be increasing farm income, etc. Mostly, preserved. We have to understand what
improved through IT-enabled services.
In a place like Pune, citizens security
can be ensured. Through the Mission,
we can ensure good surveillance
systems. We also need to improve our
water supply system and waste
management. We need to provide
citizens a single window system for all
the Government services.
Plans for the implementation of Smart

City projects have already been made
in Pune. The Special Purpose Vehicle
(SPV) created for the implementation
of projects has made many great plans. the biggest learning was the human people actually ask for. At the time of
touch of the administration for poor finalising the plans, there has to
What are your views on the people. discussions with the people at large,
digital transformation taking their opinions have to be taken care of.
place in the city? Administration has to be same
everywhere, i.e. pro-people and Pune’s historical monuments have to
A citizen has to be given fast and sensitive. be given preference so that a life can
speedy services. IT services help in be given to the history of the city.
getting more results in less time. It Pune is also known for the
helps in providing citizen-centric extensive healthcare in the What challenges do you observe
services, law and order maintenance, country. Where do you think in the city?
traffic management, etc. In Swachh Pune stand for in healthcare
Bharat Mission also, surveillance systems? First challenge is to create a good
becomes very useful. It increases the airport. It has to have ring road, good
efficiency and the transparency in the Pune has good healthcare facilities. It is connectivity with National Highways,
entire system. known for multi-speciality hospitals. etc. Many projects needed to be
There is always a scope for growth and completed in time. The Government
Pune has been very expansive in development of healthcare here. has already sanctioned many projects
terms of reaching out to Pashan People from distant places come here here. Being the Collector, my work is to
and Nanded regions. What is for the treatment. With the city’s achieve this vision of the Government
the current scenario in terms of growth, the healthcare services will and I am working towards it.

Pune’s Development
Takes Smart Route
To implement all the projects under Smart Cities Mission is on
top of our agenda. We believe that if we are able to implement
what we have conceptualised, we will do justice to this great
initiative started by the Government of India, says Dr Rajendra
Jagtap, Chief Executive Officer and Executive Director, Pune
Smart City Development Corporation Limited (PSCDCL) in
conversation with Harshal Desai of Elets News Network (ENN).
Dr Rajendra Jagtap
Chief Executive Officer and Executive
Director, Pune Smart City Development
“We designed a
great Public Bicycle
Sharing (PBS) plan
and tied up with
couple of start ups
to materialise the As the Chief Executive Officer of engagement, we would never be able to
dream. Public Pune Smart City Development
Corporation Limited (PSCDCL),
achieve our goals. This was the reason
we involved citizens from the
Private Partnership you have involved citizens conceptualisation stage. Ultimately
in the best possible manner citizens are going to be benefitted with
(PPP) worked for us to materialise the Smart the Smart Cities Mission.
and all the partners Cities Mission in Pune. Please
elaborate. We made the most of available
are committed to technology and invited inputs from
Smart Cities Mission is all about citizens online. A dedicated website
deploy significant improving the lives of citizens within a was setup. Portal, Facebook, Twitter
number of bicycles in city with a range of infrastructure and
services. Since the commencement, we
and Mobile Apps, we deputed our
teams to handle all the engagement
near future.” know that without citizens’ channels and made sincere efforts to
seek opinion from people. Further, the many projects which have earned say that 6 of the selected Smart Cities
offline modes i.e., face-to-face accolades for us – public bicycle have decided to emulate the scheme.
interaction and discussions also proved sharing, Placemaking, smart street We will be laying more cycle tracks in
to be useful. We had also initiated lighting systems integrated with the near future. The work is already on.
competitions for crowd sourcing of SCADA system, street redesign
ideas and creativity. project which ensure streets are What are your views on
friendly to pedestrians and disabled developing Greenfield and
Citizen engagement is something that people with wider footpaths, etc, Brownfield cities?
PSCDCL has executed in a very over and above recognition for the
scientific manner. We are overwhelmed Pune Smart City SPV. I believe it is comparatively easy to
with the results. develop a Greenfield city as you face
Even today for various projects in the minimum challenges while
ABD area we hold citizen engagement
meetings and discuss with them the
“Pune Smart City implementing your projects without
any hindrance. However, while
projects we propose to undertake. has been helping executing your activities in cities which
are already existing cities, you need to
How has been your experience of several other SPVs, address various issues and it actually
limits your scopes. We, however, have
including Varanasi
coordinating with other
stakeholders namely Pune accepted the challenge in Pune and
Mahanagar Parivahan
Mahamandal Limited (PMPML)
SPV as part of SPV making every single possible effort to
progress at a rapid speed. We are very
and Pune Metropolitan Regional to SPV coaching focussed on our approach and will
Development Authority ensure maximum use of available smart
(PMRDA)? programme of technologies to bring sustainable
developments all around with the help
We have been fortunate to receive MoHUA.” fo all the stakeholders.
great support from all the
stakeholders be it Pune Municipal What are your long term goals?
Corporation (PMC), PMPML and You are doing extremely well
PMRDA. It is the result of our detailed for promoting sustainable To implement all the projects under
discussions and meetings that we transportation with Public Smart Cities Mission is on top of our
have been able to implement various Bicycle Sharing System? Please agenda. We believe that if we are able
projects within the city. Smart City elaborate. to implement what we have
Mission can never be successful conceptualised, we will do justice to
without the support of relevant It is indeed one of the most this great initiative started by the
stakeholders. Also, representation of successful projects under Smart Government of India. As we have
govt/parastatal bodies in Pune on the Cities Mission and we are really stated on our website, leveraging Pune’
board and our SPV has helped in the proud that we could gain s rich cultural and natural heritage,
coordination efforts. tremendous momentum with this strong human capital and strong
initative. People in Pune used to business environment as key strengths,
PSCDCL has bagged many cycle a lot, however, with the Pune aspires to become the most
awards at different platform. increased number of motorised liveable city in India by solving its core
Which are these initiatives which vehicles, the number of bicycles infrastructure issues in a “Future-Proof”
are earning accolades from the decreased. We designed a great way, and by making its neighbourhoods
experts across the country? Public Bicycle Sharing (PBS) plan and beautiful, clean, green and liveable
tied up with couple of start ups to through involvement of the community
We are really fortunate that a number materialise the dream. Public Private of Pune.
of organisations have followed us till Partnership (PPP) worked for us and
date and closely observed and all the partners are committed to We are determined to make Pune as
monitored our projects. We feel proud deploy significant number of bicycles the most liveable city of India – a
of what we have achieved so far and in near future. holistic development which will help us
will strive towards bringing more Our PBS System has been appreciated develop a city which has all the core
perfections to our work. There are across the county and we are proud to infrastructure and services.

PMPML PERSPECTIVE
PMPML’s Role to
Streamline Traffic in Pune
To streamline the traffic, Pune Mahanagar Parivahan Mahamandal Limited (PMPML) has
approved 400 CNG buses, 100 diesel buses and 500 electric buses for the city; 32 midibuses
were designed specially for women with 15 inspecting teams and CCTV facilities for women
safety in it. Also with Intelligent Transit Management System (ITMS) and Automatic Vehicle
Location System (AVLS), we track buses easily, says Nayana Gunde Chairperson and Managing
Director of PMPML in conversation with Harshal Desai of Elets News Network (ENN).
What significant role PMPML board of directors meeting, we have your initiatives on that? Any
is playing to strengthen the made provision for that. Firstly, we are other infrastructural development
transport system within Pune getting 200 midibuses out of which we related thing which will process in
City? have got 187 buses, then we are future?
getting 33 Tejaswini buses for which
As of now, we have around 10-11 lakh we have given the purchase order, so For electronic buses, the most
people who are using buses. As per we are expecting it in the next important thing is charging station. For
Central Institute of Road two-three months. The board of that, we have asked PMC and PCMC
Transportation (CIRT) report, there directors has approved 400 CNG for land, which will fulfil the objective
should be 50 buses for every one lakh buses, 100 diesel buses and 500 of charging as well as parking at the
population. Considering that, we are electric buses. So, when we have same time. Regarding supply of
catering to around 60 lakh people. buses for people to use, it will electricity, there was a meeting in
Pune Municipal Corporation (PMC) gradually streamline the traffic. PMC headed by PMC commissioner,
and Pimpri Chinchwad Municipal where the requirement was conveyed
Corporation (PCMC) both. We need Electric buses is a good idea, to MSEB to which they agreed.
around 3,000 buses for that, but we but then we would need a good Another authority, Central Institute of
are short of 1,000 buses. In the latest infrastructure for that. What are Road Transportation (CIRT) is
PMPML PERSPECTIVE
preparing detailed project report for

electric buses.
You’re making IT and

e-governance to increase
efficiency of buses run by
PMPML. Tell us something
about it.
Pune has implemented Intelligent

Transit Management System (ITMS) that
establishes a command and control
centre, through that we can track the
buses. We also have Automatic Vehicle
Location System (AVLS), to track the
buses as to check wheather they are
running on-time, if they taking the right
“The primary As per the merging of PMT and PCMC,
the government resolution stated that
routes and schedules, if there is not a objective of PMPML the operational losses will be shared
break down. We have also implemented by both of them, 60 per cent by PMT
automatic fare collection. There are is to ensure smooth and 40 per cent by PCMC. So, every
around 5 modules, which are month they take a call on that. They
implemented. There’s another tender traffic by promoting take time to give the grants which is
which has been finalised that is for six
modules, for which we are managing
public one major issue which we are trying to
sort out. Also, we have funds coming
funds from Smart City. Those are all IT transportation. IT for electric buses. There was meeting
related modules. We also have app related to that where views of
PMPML e-connect. It will also give you and e-governance everybody were acknowledged and
many services like timing of buses and appreciated.
you can put grievances and other approach to increase
related issues on it. Around 80,000
people have downloaded it.
efficiency with Are you taking any initiatives
for revenue generation through
women safety is innovative processes?
How are you ensuring that people
must use PMPML buses instead conceded as an Advertising is one of our major source
of revenue. This time, instead of giving
important aspect.”
of their vehicles?
the bus stops for advertising, we gave
First our efforts will be to get maximum the rates bus stop wise. As compared to
buses. Once buses are available, we will lasy year, we have managed to double
ask them to use as these buses are 12 buses fitted with CCTV cameras that our revenue this time.
following the exact schedule. Also about are working at night. Also, we have
the deployment of 187 midibuses, 32 authorised a team of security for them. Do we need to develop more bus
midibuses were designed specially for Apart from that, for drivers and stops?
women. We started this initiative on 8th conductors, we give upgrade on soft
of March. It was Women’s Day, and it skills and we have sessions on stress The Smart City will develop 54 bus
had got a tremendous response. The management also. stops. They are going to make them into
feedback from people we have got says smarter bus stops by providing Wi-Fi,
that we should increase the number of You have to work in coordination LED, requisite signs and many other
buses because the number of women with Pune Municipal Corporation things. Projects under solar energy and
working in Pune is high. For women’s (PMC), Smart City SPV and green revolution will be undertaken.
safety, we have 15 inspecting teams, Pimpri Chinchwad Municipal We are making efforts to put in more
which are not only authorised to check Corporation (PCMC), how do you buses, and my appeal will be to use
the ticketless passengers, but also manage to coordinate ideally public transport so as to reduce traffic
ensure women safety. We have around among all these bodies? on the roads.

PMRDA PERSPECTIVE
PMPRDA Taking Giant

Leaps Towards Smart
Development of Pune
The Pune Metro Region is one of the largest agglomerates in
the country. It has tremendous potential for industrial, urban,
as well as educational growth, says Kiran Gitte, Metropolitan
Commissioner, Chief Executive Officer, Pune Metropolitan
Regional Development Authority (PMRDA) in conversation
with Elets News Network (ENN).
Kiran Gitte
Metropolitan Commissioner, Chief
Executive Officer, Pune Metropolitan
Regional Development Authority (PMRDA)
“The 128 KM long

ring-road project What are the latest initiatives
undertaken by PMRDA towards
How PMRDA is making the
most of available Information
would be important the development of the city in
recent few years?
Technology and e-governance to
communicate with the citizens
to develop the and other stakeholders?
PMRDA has taken up some key
periphery of the city infrastructural projects such as the PMRDA has constantly been using
and the metro line III 128 km Ring-Road, a 23 km long

Metro line, and 20 town planning
online tools and platforms to
communicate with the citizens and
is a necessity to schemes to help develop PMR (Pune
Metro Line) as an investment hub.
improve processes. This includes the
social media handles of PMRDA on
decongest the PMRDA has also been working on a Facebook and Twitter which is used for
development plan with the Singapore communication and the website which
Hinjawadi IT Park Government which will set the has all information a citizen could
and its proximity.” roadmap for the next 30 to 40 years. want. Recently, PMRDA also unveiled a
complete online building permission
PMRDA PERSPECTIVE
approval system which utilises

state-of-the-art technology. We use
the MyGov portal for constant
suggestions and feedback from the
citizens, just like what we did for
publishing the DPR.
Why do you think Pune

Metropolitan Region will be a
lucrative investment destination
for domestic and international
investors?
Pune has a serious advantage in terms

of its proximity to Mumbai and the
greenfield area available here. It has
already established itself as an IT Hub,
Auto Hub, and Education Hub. The
talent pool in the PMR, along with How do you view the possible developing PMR. The consultants
upcoming infrastructure projects, merger of PMRDA with Pimpri include Deloitte, L&T Infra, MARS,
would only boost the growth of this Chinchwad New Township Monarch Surveyors, and many more.
area. If provided with ready Development Authority
infrastructure, Pune will be the second (PCNTDA)? Will the move PMRDA recently proposed 0.5
to none for international and domestic be beneficial to boost the TMC water supply project for
investments. development in Pune and Pimpri Wagholi. Kindly update us on this
Chinchwad? project further.
Please brief us on
the Memorandum of The merger is a State-level issue and We are working to solve immediate
Understanding signed with we believe the Government will take issues of drinking water and improving
Singapore to draft detailed appropriate steps which would benefit the traffic situation in Wagholi. The
land use and concept Plans the citizens. results would be visible in a few months.
for PMRDA. What is the
significance of this MoU? How do you view the work on Is there any plan for developing
Metro Rail Project and the Special Economic Zones (SEZ) or
The Hon’ble CM of Maharashtra in construction of the Ring Road? Residential Zone in the region by
his visit to Singapore in November, PMRDA?
2017 was impressed with the way The requirement for a ring-road and a
the country has progressed. Singing metro in Pune was made very long There is no plan for developing a SEZ
an MoU with the Government of back. The 128 KM long ring-road or a Residential zone at the moment
Singapore meant harnessing their project would be important to develop but we will wait for the Development
prowess in development and the periphery of the city and the metro Plan to be prepared, which is under
empowers the PMR development for line III is a necessity to decongest the process with the Government of
the next 40 years. The MoU also Hinjawadi IT Park and its proximity. Singapore.
included the setting-up of an inland With the ring-road, connectivity to
logistics park in Pune and the areas like Solapur, Satara, and others Would you like to share anything
development of a Central Business mean nobody would have to enter the else about PMRDA?
District. The potential of PMR in the city unless necessary.
coming years and the upward trend The Pune Metro Region is one of the
of the population, planned layouts Which organisations are working largest agglomerates in the country. It
and infrastructure is a necessity and with PMRDA on these projects? has tremendous potential for industrial,
something we need to take action on urban, as well as for educational
right away, which is where this MoU PMRDA has many consultants growth. PMRDA is striving to fulfill its
comes in. appointed to assist in its efforts of responsibilities successfully.

PSCDCL PERSPECTIVE
PSCDCL Changing the

Landscape of Pune
Smart Elements project has been one of the flagship pan-city
initiatives of the Smart Cities Mission which the city of Pune
has undertaken. The project is up and running. We are in the
process of tying up the loose ends to make the whole process
robust, says Manojit Bose, Chief Knowledge Officer, Pune
Smart City Development Corporation Limited (PSCDCL) in
conversation with Harshal Desai of Elets News Network (ENN).
Manojit Bose
Chief Knowledge Officer
Pune Smart City Development
How do you perceive the concept retaining its position. Pune was ranked
of Smart Cities Mission and its No. 2 when the first list of cities was
“Public Bicycle relevance for India? announced in the Smart Cities Mission.
We have continued to be amongst the
Sharing which If we look at the challenges resulting from top cities and hope to do well in the
urbanisation, be it in India and also where future as well.
we launched there is need to table these challenges on
recently has been priority, Smart City concept is an

important and a very relevant way of
What experiences have helped you
in making Pune Smart?
a success of the approaching and addressing this problem.
I have been involved in Smart Cities’
business model What was your idea behind journey lmost from the very beginning.
we adopted and developing Pune as a Smart City?

Why is Pune leading the Mission?
Ever since the announcement was made
in the budget and pretty much that
our efforts to followed in the days to come, I have been
The whole idea of conceptualisation with involved in one way or the other in some
co-create this extra focus on implementation and capacity. That gave me a very different
initiative with execution along with leadership support

from various stakeholders has largely
context and perspective to the Mission.
Earlier also, I was involved in driving
the citizens.” been instrumental in helping Pune in digital initiatives with the Government
PSCDCL PERSPECTIVE
“We are looking at What is that one particular

project that you are really
some of the emerging proud of?
There are several such projects on
technologies in the infrastructure side. We have
great initiatives like Placemaking,
healthcare. Those street re-design etc. Public Bicycle
technologies will be Sharing which we launched recently

has been our successful initiative
used to solve some of because we integrated the whole
project with the citizens.
the chronic
Smart Elements is another very
healthcare problems smart initiative. The beauty of this
which afflict the cities initiative is the unified view of the

city which the Command and
and the citizens.” Control Centre will provide and we
are working on top of that to
provide cross-functional use cases
which also included the Urban Local and analytics which will provide
Bodies. I have been able to leverage on insights to the leadership of the city
those experiences and have tried to add which was not available till now. We
value to the Smart Cities Mission in Pune have also set up a subsidiary - Pune
as well. Idea Foundation Factory (PIFF),
which will be the engineto drive
Can you brief us about the innovations in the city.
projects that have been completed
or will be completed soon? How have you integrated the
rich culture of Pune while
The Smart Elements project has been one implementing various Smart
of the flagship Pan-City projects, the city City projects?
of Pune has undertaken. The project is up
and running. We are in the process of At every step we have been
tying up the loose ends to make the involving the citizens and co-
whole process robust including planning creating the entire Smart Cities
for a very exhaustive technology audit to experiences for them. In fact, the From top: Fergusson College, Mahatma Gandhi
Road (left), Shaniwarwada (right), the HSBC
ensure compliance with some of the best Smart City plan was developed in
Global Technology India Headquarters, and the
national and international best practices. consultation with the citizens. Pune
National War Memorial Southern Command.
Pune is the first Smart City in the country was one of those cities which has
to take such an effort. Also, what the highest extent of citizens
distinguishes Pune from other Smart involvement. We have continued with are on with the various stakeholders.
Cities is our focus on building up an that tradition till today. We take their Very soon, we will have a concrete plan.
ecosystem of partners which include feedback and imbibe those when
institutes of academic excellence, implementing those projects. The cultural What Smart health initiatives have
research and applied research and niche elements get incorporated in the you started?
technology companies in areas like conceptualisation stage itself. We are
Internet of Things, Cloud and Artificial also trying to bring in some technology We are looking at some of the emerging
Intelligence. led interventions in areas like tourism. technologies in healthcare and few other
areas. Those technologies will be used to
The Smart Cities Mission 2.0 is going to What are your plans for riverfront solve some of the chronic healthcare and
be all about data and we want to be development? related problems which afflict the cities and
ready for that. the citizens. It will also solve the problem
It is an ambitious project. The discussions of accessibility of the healthcare.

URBAN INNOVATIONS - PUNE
Non-Motorised Transport
for Pune’s Mobility Woes
Non-motorised and free public
The Public Bicycle Sharing initiative in Pune aims to ease transport has emerged as a popular
solution in many European cities.
public hardship caused due to being over reliant on public
transportation over the years. It is also hoped to bring Besides investing in public transport,
solace in terms of last-mile connectivity problem, writes the city governments are creating and
upgrading infrastructure to encourage
Poulami Chatterjee of Elets News Network (ENN). pedestrians and cyclists, which in turn
keeps more cars off the road. It allows
M
easy flow of traffic, integrates healthy
obility has always been a livability. activities in daily lives of citizens and
crucial enabler in the Globally, cities are trying to tackle this cities to grow sustainably.
growth and progress of challenge by experimenting through
communities, but ensuring it has novel ways. They are trying to ease Future proofing Pune from
become increasingly challenging, as the mobility challenge through mobility challenges
cities expand at a rapid pace. establishing the infrastructure that
enables last-mile connectivity, Public opinion polls ranked mobility
Traffic congestion and vehicular introducing alternative fuels to lower as one of the most significant
pollution have escalated into critical the carbon footprint and, of course, problems of the metropolitan life in
problems, especially in developing reducing the number of vehicles on Pune.
countries. These concerns threaten the road to reduce congestion. Public transport forms a mere 19
the economic growth and health of percent of modal share by trips in
any city while compromising its Non-Motorised Public Transportation Pune. It is the only Indian city of its
size with no Mass Rapid Transport

System (MRTS). As in many parts of
India, first and last-mile connectivity
is poor and public transport users
finding it difficult to reach their origin
and destination points from bus stops
or stations.
Buses are, therefore, perceived as a

last resort— poor man’s transport or
for those with no other alternative.
Nearly half (47 per cent) of
commuters use their own vehicles.
Naturally, traffic congestion is one of
Pune’s most pressing concerns. The
constant influx of people to urban
hubs like Pune will aggravate the
situation, unless the city embarks on
a well-integrated mobility plan.
number and quality of buses (long The user checks out a bicycle from
As part of the Smart Cities Mission, routes and feeder) and employing one location, rides to their
Pune is constantly striving towards its data analytics to increase bus service destination, and drops off the bicycle
goal of becoming the most livable city on high demand routes, Pune is on a at a conveniently located nearby
in India. This requires it to resolve its mission to rediscover its cycling roots. station. The operator coordinates the
core mobility issues in a future-proof redistribution of bicycles and ensures
manner. Recognising the urgency, the Pune city’s plans to enable their availability at locations with the
city has outlined a comprehensive cycling highest demand.
mobility plan and is working towards
addressing these challenges in a To realise the vision of a cycling The formal launch of PBS in Pune is
future-proof manner. They aim to: haven, Pune Smart City Development now being replicated by PMC across
l Reduce two-wheelers and cars on Corporation Ltd (PSCDCL) launched the other areas of Pune, with both the
the roads, from 47 per cent to 10 the public bicycle sharing programme bodies working in tandem.
per cent at Pune University and in Aundh
l Increase use of non-motorised (ABD of Pune Smart City) in Progress and plans ahead
transport (walking and cycling) to December 2017. The Pune Bicycle
50 per cent of modal share by Plan approved by General Body (GB) The Public Bicycle Sharing initiative
2031 includes creating a city-wide cycle aims to ease the pain of people reliant
l Ensuring greater penetration and track network, a public bicycle on public transport and facing
use of public transport, guided by sharing system, design guidelines for last-mile connectivity as a challenge
the comprehensive mobility plan cycle-friendly infrastructure, bicycle in Pune.
co-designed with recognized parking facilities and strategy for
transport and mobility experts awareness campaigns. Bicycle plan has been created for the
entire city and work is progressing
Reviving Pune’s bicycling DNA Understanding Public Bicycle rapidly towards creating the
and adopting best practices Sharing infrastructure for the initiative—
dedicated cycle tracks and sourcing
Cycling has emerged as an ideal Public Bicycle Sharing (PBS) makes the highest number of bicycles (over
solution for Pune’s future-proof bicycles available to the public at a 3,000) deployed in any Area based
mobility needs. nominal cost for the short-term use. Development (ABD) of a smart city.
The two-wheelers can be picked up
So, while efforts continue to deepen from closely-spaced stations at To ensure the effectiveness of the
the penetration of public transport by central locations. program, some strategic decisions
introducing metro rail, enhancing the were taken by Pune Smart City:

Shivajinagar, which are the busy retail

and education hotspots of the city.
Another bicycle sharing service
(Chinese provider) was launched on 9
March, 2018 with 500 bicycles at
Magarpatta City, which is the first
smart township in India.
Part of the PSCDCL’s implementation

program for the Pune Smart City
Mission, this model is unique and a
successful collaboration between a
government agency (PSCDCL) and
private operators who provide the
bicycles and technology
infrastructure.
Early results and emerging best

l Proof of concept: Using a project This allowed PSCDCL to understand practices
pilot with an established vendor, the response and user behaviour, in
enabling quick learnings and both open and enclosed environments A six-month report card of the scheme
identifying potential process and as well as test the technologies in suggests that this initiative is timely
on-ground bottlenecks in varied different environments. and has been well-received by the
conditions over a sustained period citizens. The first week saw huge
before launching a request for In the first phase, 100 high- bookings. Until the end of March
proposal (RFP) on a large scale for technology bicycles were made 2018, the combined trips undertaken
the entire city. available for rent at a nominal rate—Re by Punekars were enormous, making
l Optimising Capital Expenditure 1 for 30 minutes. it a successful intervention in the area
(Capex): Narrowing down to a of mobility by PSCDCL.
technology and process that The 0.75 km stretch of the pilot Smart
optimize capex investment and City road in Aundh was selected as PSCDCL has already allocated a
provide large scalability choices. the launch site for the project. People budget to develop the necessary PBS
Pune opted for the globally can log on to the web portal of the infrastructure, such as dedicated/
recognized dock-less system technology provider (PEDL) and make shared cycling tracks, parking
which limited the infrastructure cashless payments from their locations, signage boards,
required to lock and parking smartphones, locate the bicycle at advertisements to create awareness,
docks. their nearest station, and unlock a and citizen engagement program. This
l Attractive promotional pricing: bicycle by scanning a QR code on its is all aimed at boosting adoption of
This encourages citizens to try the body. this unique scheme.
service and form an opinion on
convenience and quality. Phase Two: It hinges on the initial Other cities like Varanasi, Kakinada,
success of the project in terms of Chandigarh, Faridabad, Dharamsala,
Phase One of the Pune Bicycle ridership. Chennai and more seeking a similar shift
Sharing project includes study of the are in touch with Pune Smart City for
solutions available in the market. The PBS scheme was launched in the the Public Bicycle Sharing programme.
campuses of College of Agriculture, Discussions with the city of Varanasi are
After detailed analysis, PSCDCL Pune. Up to 50 bicycles are available already at an advanced stage. Cognizant
decided to launch PBS scheme across: within the campus for the use of of the government’s ‘Make in India’
l Enclosed area of Savitribai Pune students, faculty and visitors. programme, PSCDCL is working with
University; and the operators in Varanasi Smart City to
l Open area of Aundh, Baner, Furthermore, the service was also ensure that the cycles to be deployed in
Balewadi(ABD of Pune Smart City) launched on Jangli Maharaja Road, Varanasi and thereafter in other cities
Fergusson Road and in other parts of would be Make in India.
#EletsOnline Eletsonline @eletsonline eletsonline tv.eletsonline.com
PMPML PERSPECTIVE
PMPML — Partner
in Pune’s Sustainable
The Pune Mahanagar
Parivahan Mahamandal
Ltd (PMPML) today caters
Development to a populace of nearly

three million of Pune
Municipal Corporation
F
(PMC), Pimpri-Chinchwad
ormed in 2007 by merging Pune services and infrastructure for the
and Pimpri-Chinchwad Municipal mobility of the people. It is providing Municipal Transport
Transport (PCMC), the Pune transport that is accessible, affordable, (PCMC) and its adjoining
Mahanagar Parivahan Mahamandal Ltd efficient, reliable, safe, secure and
area. It comprises a fleet
(PMPML) is committed to provide equitable. It is also catering mobility
access through transport in a manner for jobs, markets, education, socio- of over 2,000 buses,
that is safe, secure, affordable, cultural and economic activities. writes Priyanka Sharma
accessible, reliable and resilient which
of Elets News Network
will reduce carbon footprint and Under the Integrated Transport
promote sustainable development. Management System, PMPML has (ENN).
launched a new portal (www.pmpml.org).
PMPML’s main objective is to provide It’s mobile responsive. Nearly 2.5 lakh
PMPML PERSPECTIVE
visitors have been recorded on the

website within five months of its launch.
It provides journey planning, online
booking of tickets, booking of Mi Card
(Pass), viewing reports/dashboards,
lodging grievances etc. PMPML is also
planning to launch the Marathi version
of the portal soon.
Automatic Vehicle Location

System (AVLS)
Through AVLS, live tracking of buses

can be done. It helps in scientific
planning and schedule adherence. It
also helps in avoiding harsh braking of
the buses.
Automatic Fare Collection

System (AFCS)
“The main aim of Capacity Building
It is the first online Automatic Fare PMPML is to Training and skill development of
Collection System (AFCS) in India. It officials and staff have been conducted
helps PMPML to monitor real-time provide services and as part of this project.
performance across depot, shift, route,
trips and conductors attendance. It also infrastructure for Coming Soon
monitors tickets issued and the amount the mobility of the
collected. There is also a facility to PMPML has decided to purchase 1,000
monitor the usage of pre-printed ticket people. It is buses, including 100 diesel operated
through the single system. vehicles, and reintroduce the punching
providing transport passes.
Command and Control Centre (CCC) that is accessible,
After the Pune Mahanagar Parivahan
The CCC is an 18-seated fully affordable, efficient, Mahamandal Limited (PMPMPL)’s
automated working space where board meeting recently, a senior official
centralised monitoring of daily reliable, safe, secure said the 100 diesel-run buses would be
operations of 2,000 buses takes place. and equitable.” functional mainly in the fringe areas.
It also monitors ticket issuance, bus The previous tender of purchasing 800
schedule, trip adherence etc. system in buses in case of emergency buses — 400 diesel and 400 CNG —
or accidents also. was scrapped in the meeting.
It has a facility for two-way
communication between CCC and PMPML keeps track of buses and any It has been also decided to launch a
buses. It also facilitates breakdown deviation in the bus route is reported separate helpline number for its
management etc. at the Command and Control Centre. late-night buses.
There is also a provision for the
Safety and Security of effective electronic grievance Supporting the go-green initiative, the
passengers management system. Buses have also Pune Smart City Development
been fitted with CCTV, panic buttons. Corporation Limited (PSCDCL) will
For the safety of the passengers, a SoS Dedicated BRTS corridor has been built introduce electrical buses in the city.
facility which can send SMS to pre- to ensure more equitable distribution. Initially, three electrical buses will be
defined contacts through the mobile PMPML has enabled more number of brought on a trial basis for one month.
app has been activated. There is a buses on road and is giving priority to These buses will run between Aundh,
facility for the two-way communication public transport. Baner and Balewadi.

IT PERSPECTIVE FROM ANDHRA PRADESH
Walking the e-Governance

Tightrope: Ensuring Safety
and Security
3S – Safety, Security, and Smartness, is imperative for the
success of e-governance, says J A Chowdary, Special Chief
Secretary and IT Advisor to Chief Minister of Andhra Pradesh. In
a candid interaction with Rakesh Roy of Elets News Network
(ENN) he elucidates on e-governance and digital initiatives to
empower citizens as well as the vulnerable of cyber safety and
security pertaining to these.
J A Chowdary
Special Chief Secretary and IT Advisor to
Chief Minister of Andhra Pradesh
“ePragati is a
software
platform
proposed to be
implemented by
ePragati
Authority, How has e-governance
transformed the integration
have-nots and make sure the
government services reaches to last
consisting of 72 between common citizens with mile of the citizen.
the government?
projects The initiative is aiming to give a level
spanning across E-governance policy initiatives under

Digital India is actually in the form of
playing field to create real accessibility
for the common citizen, the poor and
all major e-seva to provide real-time governance the backward, thereby fulfilling the
in ensuring easy, timely and vision of e-governance. E-governance
departments and accountable delivery of government is designed to strengthen the
components of services to all its citizens. The ultimate

objective of e-governance is to make
governance empowers the common
citizen to become an active partner in
Government of processes simpler, citizen friendly and the nation growth process.
more importantly making no
Andhra Pradesh.” discrimination service to haves and As digital citizens are more and more
IT PERSPECTIVE FROM ANDHRA PRADESH
instrumented with data availability and threat portal and the state’s draft helping the state frame and adopts
accessibility, the vulnerability of cyber Cyber Security Framework (CSF)- a best-in-breed practices and
security has also increased. While document that integrates the frameworks in this domain.
more and more common citizens industry standards and best
believe in e-governance and digital practices, released with an objective How is Andhra Pradesh stepping
initiatives of the government, it is of inviting consultative feedback towards the implementation of
imperative for the government to from the industry and expert groups. e-governance and ensuring its
protect their trust in introducing At the heart of the security success?
various measures of cyber safety and operations center (SOC) is a blended
security. security analytics platform that Andhra Pradesh is on the top in
ingests, correlates and analyses implementing e-governance not only
Please apprise us the measures massive amounts of data. The state in the country but also across the
to safeguard the safety and has also roped in Pricewaterhouse globe. Governance through digital
security of digital data of Coopers (PwC) as cyber security technology has brought a lot of
common citizens? consultants to the Government in transformation in Andhra Pradesh.
3S – Safety, Security, and Smartness

- is imperative for the success of
e-governance. The pace of adoption
and success of e-governance
initiatives will eventually rely on the
ensuring safety and security of the
systems. The concept of security has
undergone a massive change with the
evolution of technology and digital
transformation. Thus, we need more
precautions by implementing various
measures of the government of cyber
security to secure the integrity of
critical national infrastructure.
Citizen smartness is the major concern

for the success of e-governance and “The state has also However, before we will go full-fledge
of the e-governance and digital
digital initiatives under Digital India.
We should gradually push the citizen
roped in initiatives, we do ensure the safety
and security of it.
smartness initiatives to aware citizens Pricewaterhouse E-governance 2.0 is on Mission mode
on the vulnerable of cyber attacks in that embarks on One Government:
data hacking and misuse. Coopers (PwC) as Common Operating Environment and
Only on successfully ensuring these cyber security IT Infrastructure.
three concerns can one say that India’s

Digital India vision is sustainable.
consultants to the The future is where Governments
needs to be more connected than ever
Government in helping before by being FAST (Flat, Agile,
AP Cyber Security Operations Streamlined, and Tech-Savvy). With its
Centre (APCSOC), a very recent the state frame and ability to manage, the ePragati
initiative of Government, which is
very unique one and addresses adopts best-in-breed Authority, an arm of AP Government
works in this direction. ePragati is a
cyber security challenges. It combats
cyber security threats and provide
practices and software platform proposed to be
implemented by ePragati Authority,
real-time intelligence sharing and frameworks in this consisting of 72 projects spanning
threat analysis to all state across all major departments and
government departments and domain.” components of Government of Andhra
entities. We also launched a cyber Pradesh.

TECHNOLOGICAL INNOVATIONS
IoT Ecosystem’s
Defining Role in
Smart Cities
IoT Security platform of emSecure safeguards the identity and
communication in IoT ecosystem through constant monitoring
and controlling of IoT devices by using Public Key
Infrastructure (PKI), says V Srivastava, Founder and Chairman,
eMudhra, in an Exclusive Interview with Poulami Chakraborty
of Elets News Network (ENN).
V Srivastava
Founder and Chairman, eMudhra
“Our offerings are

split into four distinct
areas, all of which Give an overview of emSecure.
How does it enable solutions
validation protects the system from Man
in the middle attacks and other botnet
enable Digital related to the enhancement of attacks.
Smart Cities?
Transformation. Our What are the other solutions that
Identity Governance emSecure is an IoT Security platform
focused on securing the identity and
eMudhra is having in its kitty
supporting the big Digital India
suite focuses on communication aspects of the IoT
ecosystem in Smart cities using PKI. Each
campaign?
sophisticated device in the IoT network, and user who We are a company focused on digital
is accessing any application to monitor transformation and a vast majority of our
authentication and and control the IoT devices, is assigned offerings are built to enable the same.
identity management with a unique Digital Certificate. The

emSecure platform uses PKI technology
Our offerings are split into four distinct
areas, all of which enable Digital
solutions to enable to validate this identity at each device/
device or user/device interaction that
Transformation. Our Identity Governance
suite focuses on sophisticated
firms to offer digital takes place within the platform. Further, authentication and identity management
the platform uses hybrid cryptography to solutions to enable firms to offer digital
services with peace encrypt and decrypt all communication, services with a peace of mind. Then, we
of mind.” thus adding another layer of security to

the IoT framework. Using PKI-based
have a PKI suite which focuses on
Advanced Encryption, Digital Signature
TECHNOLOGICAL INNOVATIONS
creation, and more. The purpose is There has been a significant development paperless transformation. India is quite
fundamentally to enable creation and on this front. As a company with a focus advanced on the digital and paperless
management of Digital Signatures, which on Identity management, progression front as compared to the other countries
is a key component in any digital towards blockchain was inevitable. This is in the world. In fact, many initiatives that
transformation journey. Then, we have primarily because, in most use-cases, have been done here are being studied
the emSigner Suite which focuses on identity forms a very important element in by other markets who are just now, vying
paperless transformation in a regionally the blockchain network. emBlock, was an for this adoption.
and globally compliant manner. Finally, initiative which came out of emLabs. As of
we have a Big Data & Analytics suite last month, this has moved out of emLabs What major challenges do you
focused on anomaly detection, fraud and is now a ready-for-market face while operating in the Indian
analytics, and more which would proposition. emBlock uses the hyperledger ecosystem?
essentially help institutions to automate fabric and makes adoption of blockchain
the evolution of actions based on simple through an intuitive dashboard and Operating in any market comes with its
real-time market insights in a future- a simple set-up process. We are currently own set of challenges and must be
proof manner. working on some early stage initiatives addressed. In India, the primary downside
focused on communication security and that has an impact on business is the
What plans eMudhra has in its redundancy in smart city networks using relatively lower price level of our offerings
kitty to make its mark abroad? blockchain. Other than emSecure, and as compared to the international markets.
emBlock, we are working with various Despite being in a niche segment in the
We started our global journey about a manufacturers to address various Indian IT market, it is still difficult to
year ago. Today, we already have 70 hardware limitations around IoT security at command a price at par with international
partners spread across the 36 countries the manufacturing level itself. markets. Hence, organizations here
in the region of Africa, Middle East, Far generally have to compensate price with
East and Latin America .We have seen emSigner is a solution designed volume to make for a meaningful
strong demand for our offerings due to to enable enterprises go business. Otherwise, there are challenges
our progression towards digital paperless. How widely has surrounding infrastructure and reliability
transformation across most of the global this been adopted across the of services, both of which are critical to IT
markets. In the coming year, we plan on country? How has been the operations. However, in sensitive
opening our offices in the USA with a responses towards the solutions? IT-focused companies like eMudhra, we
more active focus on growth in the Do you think that our country are compliant with various requirements
western markets. We also hold the is capable of going paperless to have redundancy in place to manage
vice-chairmanship of the Asia PKI completely at this phase? these elements.
Consortium, and members of our
management team are part of the UN/ emSigner is one of our flagship solutions. eMudhra recently enabled
CEFACT council focused on making It has been adopted in a large way by a Aadhaar enabled payment
progress in blockchain globally. We are large number of customers across all the system. Please elaborate a bit on
currently in talks with regulators across verticals. Currently, emSigner powers this product and how has been
various countries to further understand various government e-Office systems, the response in the market?
regional nuances around digital various large domestic and global
transformation and evaluate how further companies, eCommerce companies, eMudhra’s NACH Mandate offering was
we can help them in achieving their telcos, SME’s, and more such an innovative offering which enabling
Digital Transformation vision. organizations. Some popular use cases we paperless collection of direct debit
have seen are bulk signing of invoices and mandates using eSign, which resulted in
Towards the end of the last other documents, Digital HR Processing, huge cost and time saving for Corporates
year, eMudhra has announced Digital onboarding, and Digital Contracts and Banks. At the outset of launching the
to develop blockchain solutions processing for select industries. solution, we saw immense interest from
for Smart Cities. What has been Banks and payment service providers.
the advancement on this so We are working on more use cases Transaction volumes were also very high.
far? What kind of solutions are focused on Education and Healthcare However, given the various process and
in the pipeline from the tech- which will be rolled out shortly. The regulatory changes, with respect to
startup to enable enhancement response to emSigner has been truly AADHAAR and eSign, we are working to
of Smart cities? amazing and fulfilling for us, especially understand their impact on usage of
since we could see a shift towards eSign for NACH mandates.

ADVERTORIAL
Digital
Transformation of
City Operations
through City
Command and
Control Centre Sayaji Shinde, Business Head – Smart Cities and
Infrastructure, Asia Pacific, AVEVA
I
t is said that 21st government has drastically operations, and third is quality and adequacy
century is the century increased due to this defining liveability index of management, electricity
of cities. Governments phenomenon. They are the city. management, transit
across the globe have looking for better living management, city incidence
realized that for the conditions and citizen The traditional approach of management etc. It is a
nations and states to grow services. Hence on one investing in new city known fact that the digital
economically, cities need to hand, governments are infrastructure and transformation not only
grow economically. This keen to enhance and improving existing city improvers the operational
paradigm shift views Cities expand cities economies, infrastructure has been a efficiency of the city but
as the ‘engines of economic while on the other hand focus over a decade, also determines insight on
growth’. However, to they are trying to tackle however city leaders have behaviour and needs of the
achieve the economic huge challenges faced by realized that although citizens and city
growth, city administrators cities. infrastructure investments infrastructure, which in turn
need to overcome many Global urban expert are essential they are not can be used to make better
challenges while managing community, have been sustainable and very capital decision on infrastructure
cities. Rapid urbanisation is studying these dynamics intensive. Therefore, city investment and operation
increasing population of and also trying to create a leaders are embarking on improvements.
cities, which in turn is framework to lay the road digital transformation Similarly, Liveability Index
creating enormous amount map to resolve these approach, which is proven of the city is a new measure
of stress on existing city challenges. The outcome of to be more sustainable and to rate cities and their
infrastructure and these studies resides on effective to tackle short performance. Higher the
operations. On the other three basic pillars, first term challenges like traffic liveability indicators better
hand, globalization is enhancing and upgrading congestion and are economic prospects.
increasing citizen city infrastructure, second enforcement management, Therefore, improvement in
expectations. A citizen’s digital transformation of the crime management, law and liveability index of the city
expectation from city infrastructure and order management, water attracts global business
ADVERTORIAL
companies, investors and outcome of the command Automated responsive through the platform’s
talent pool which is the centre initiatives. system, which unifies the unified user interface.
prime focus of many city control of various
leaders today. AVEVA with its two subsystem through single Unified Decision Support
decades of experience in user interface empowering Platform: Ability to provide
Digitally transformed infrastructure CCC users to manage support to various
efficient city operations transformational project interdependent incidences operations during event and
contribute tremendously in has developed a design for and events, situational incidences based on patter
improving liveability index city command centre, which awareness and common analysis and data modelling,
of the city. Research has is powered by its industrial operational picture. artificial intelligence,
shown that since city is a software platform. The machine learning, what if
“system of systems”, design emphasises on Unified Command analysis and simulation.
achieving improvement active command and Platform: Initiate chain of
through digital control centre approach, command to deliver This digital transformation
transformation in few areas which empowers users with instructions and can be achieved in totality
of operations by deploying the ability to interact with information plus seek only if the city establishes
silo solutions (like solid people, applications and acknowledgement of the road map for the
waste collection, adaptive
traffic, transit management
etc) not necessarily makes
the city smart. And the
reasons are
interdependencies between
city operations, which are
not visible unless and until
critical situations or
incidences surfaces.
Similarly, inefficient
operations of one
department impacts the
efficiency of other
departments due to
interdependencies between
operations. Therefore,
handling interdependencies
between operations with
different efficiency levels process seamlessly. The fulfilling tasks from field stepwise digital
needs a special focus to core system is a platform resources by means of transformation and CCC
improve the overall which is capable of: video, audio and mobile platform becomes the heart
efficiency of the city applications to achieve real of this transformational
operations. Unified Central platform: time interaction with journey. Selection of a CCC
Platform, which allows operational resources. Platform becomes critical
To resolve these issues the seamless two-way since the platform must
concept of city command integration with various Unified Operation Platform: have the capability of
and control centre (CCC) subsystems dedicated for Platform allows users to sustaining for long period of
was developed. Over the different city operations, enhance and extend the time and equipped with
decade the CCCs have driving unified user operational capabilities of accommodating present and
transited through difference interface, providing ease of subsystems through future technologies. AVEVA
maturity levels. However, operations and central platform resources like Group’s City command and
many cities are still control across multiple workflow, GIS, Dashboards, Control solution with
struggling with making right operations. KPI etc and also empowers above capabilities is well
choice of the technology CCC users to carry on cross proven as the platform for
and developing measurable Unified Control Platform: functional operations the future.

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ADVERTORIAL
DHOLERA - THE NEW ERA

And GAP ASSOCIATES PVT LTD
Dholera SIR is India's first green future ready smart city taking shape near
Ahmendabad in Gujarat. Dholera SIR is also awarded Platinum rated city of
India with an area spread over 920 square Kilo-meter, double of Singapore.
GAP Associates Pvt. Ltd bringing Opportunities at Dholera SIR, the projects
with world-class infrastructure and World-Class investment Opportunity for
People around the Globe.
1.What is Dholera SIR and How your ICT ready infrastructure is under construction
Ambrish Parajiya Company is associated with it? by Larsen & Turbo Ltd, dedicated internation
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Dholera SIR is an attractive opportunity
because it is affordable, eco-friendly, easily between Ahmadabad and Dholera SIR is
accessible and a destination with world-class awarded, World's Biggest 5000 MV Solar
facilities. T his is the First of its kind integrated Power Plant will cater the need of Green
city in India, having world class infrastruc- Power to Dholera SIR.
ture. As it is part of Prestigious DMIC Project To make it hassle free transaction Govern-
ASSOCIATES PVT LTD
Future belongs to us and Connected with all measure Highways, ment has created an SPV namely DIDCL
Railways and seaways, it becomes special. handled by Senior IAS Officer.
"Smart city" word is
4. What is the mode of transaction or
gaining popularity day We are actively working towards a smart
future through efficient Infrastructure devel
allocation of land parcel at Dholera SIR?
by day as the world is opment. Today GAP is pioneer in innovation

Government of Gujarat is leasing out land to
Industries on 99 years period and one can
transforming fast in and precision in engineering to create iconic
projects of world-class appeal, only company
also have outright purchase of land in Town
terms of facilities at working inside DHOLERA SIR.

Planning Zones from Private parties directly.
our finger tips. Living Every investment with GAP Associates Pvt.
5. What is the role and position of GAP
in Dholera SIR?
is smart nowadays and Ltd. today is bound to grow into a fruitful
We have various investment options inside
tomorrow.
Indian Government is Dholera SIR, as we are pioneer in Dholera
2. Who can buy land and for what SIR, first to introduced residential project
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over of the cities. Dholera SIR is industrial city comprising infrastructure of city has been started since
Industrial, Residential, Commercial, Educa last 1 year and one portion of city almost will
We at GAP are Associ tional, City Center, Entertainment Zones for a be ready in 2019. Government of Gujarat Will
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Gujarat.

8TH KNOWLEDGE EXCHANGE GOA
CONFERENCE REPORT
Manohar Parrikar
Chief Minister, Goa
CONFERENCE REPORT
Goa’s Governor Mridula Sinha and Chief Minister Manohar Parrikar inaugurating the summit in the presence of Kalthoom Al
Balooshi, Executive Director of Education Development, Knowledge and Human Development Authority (KHDA), Dubai.
8th Elets Knowledge Exchange Goa —

Understanding the Digital Journey of Goa
Goa hosted the 8th edition of two-day Knowledge Exchange summit with a focus on digital transformation of the State,
which has largely been known as a tourism paradise of the country. Oganised by the Government of Goa in association
with Elets Technomedia Pvt Ltd, a technology and media research company, the summit was inaugurated by
Goa’s Chief Minister Manohar Parrikar. Governor Mridula Sinha also delivered a special address on this occasion.
The summit was a congregation of experts from government sector and industries who engaged in various segments of
discussions and deliberations on the finest practices of the Digital India, especially in relation to Goa. The summit was
participated by Goa’s Minister of Information Technology Rohan Ashok Khaunte and Minister of Urban Development
Fransis D’Souza.
Ameya Abhayankar, Secretary, Department of Information Technology, Government of Goa and Padma Jaiswal,
Secretary, Cooperation Department, Government of Goa, shared their vision on ICT initiatives being implemented by
the Government of Goa.
To share an international perspective on digital transformation, international speakers like Ulrica Sundberg, Consul
General, Consulate General of Sweden; and Kalthoom Al Balooshi, Executive Director of Education Development,
Knowledge and Human Development Authority (KHDA), Dubai, shared their country’s success stories in this regard.
Various tech-leaders helping the Goa Government in digital transformation also presented their vision at the summit.
Here are the glimpses of the summit:

CONFERENCE REPORT
Mridula Sinha
Governor of Goa
Goa has a Chief Minister who himself is an IT graduate and the IT
Minister,here, has done a lot for the state. The State wants to stand first
in every walk of life. The Prime Minister has given a vision of new India
by 2021. It can be achieved if these types of conferences are held.
Today, beyond the state, knowledge is the power.
CONFERENCE REPORT
C
hief Minister Manohar Parrikar said on the occasion “Goa is a
place where knowledge can be exchanged in a leisurely
fashion. You can establish any startup in Goa. It is the first
State to start the cyberage scheme. It is the first State to build a digital
highway through fibre optic cable. All the panchayats and schools
have been connected through Internet. The one problem which Goa
faces is the availability of land. Almost 62 per cent of the land is green
and more than 33 per cent is covered under the forest area. There is
riverline land, biodiversity land etc. The state government wants to
bring the best companies here. This government is committed to take
27-28 October 2017 | Novotel Resorts & Spa quick decisions for businesses. We are doing well in ease of doing
business criteria. We have already crossed 55 per cent of the criteria.”
By the next year, we will be in the top three states in ease of doing
business ranking.
Manohar Parrikar
Chief Minister, Goa

CONFERENCE REPORT
Goa’s Governor Mridula Sinha, Chief Minister Manohar Parrikar, Rohan Khaunte, Minister of Information Technology, Klaus Pendl, First
Counsellor – ICT, Trade and Economic Section, Delegation of the European Union to India, Ulrica Sundberg, Consul General, Consulate
General of Sweden, Kalthoom Al Balooshi, Executive Director of Education Development, Knowledge and Human Development
Authority, Dubai , R Balaji, CEO, Indus Towers,Dr Ravi Gupta, CEO, Elets Technomedia Pvt Ltd and others at the Conference
Rohan Khaunte
Minister of Information Technology,
Government of Goa
We have started implementing lot of G2C services.We have started public
grievance redressal system, which makes it easy for the common man to find
a solution. We want to compete with other states for the startup culture.
The Chief Minister met with the representatives of the IT industry to chalk
out a policy for the industry. The policy aims to develop Goa as one of the
top 25 destinations for startups. We have given incentives to them, which
gives an opportunity for them to come up from various parts of the country.
The State Government wants to connect every household with the
broadband connectivity. We are creating two levels-one for the IT industry
and one for the electronics. We have an IT park coming up, which will have
enough space for the startups.
CONFERENCE REPORT
Ameya Abhyankar
Secretary IT, Government of Goa
IT is one of the major priority sectors for the Government of Goa. We are focussing on startups and looking to build
relationship with Original Equipment Manufacturers (OEM) in a way that we can incubate and accelerate the startups
ecosystem in the state. We also want to bring in a culture of innovation to fuel the next phase of IT innovation in Goa.
The State Government is looking to make strategic investments, particularly in optic fibre network of the city. There is
a proposal under discussion, for creating the second phase of Goa Broadband Network, which is about 4,000 to 4,500
kms. The Government of Goa also has a vision that all departments should become digital, including the entire file
movement in the government mechanism. Most Government to Consumer (G2C) services are getting transferred to
electronic system within the coming 18 to 24 months. Also, the Government of Goa, in lines with the ease of doing
business, is trying to improve the Government to Business (G2B) environment, in terms of regulatory permissions that
are required to obtain into electronic interface.

CONFERENCE REPORT
Visionary Session: New Age of Digital Governance through

Technological Transformation: Importance of International
Experience & Collaborations & Innovations
V K GAUTAM
Principal Secretary, Department of
Information Technology, Government
of Maharashtra
Roundtable with Ameya Abhayankar, Secretary, Department of Information

Technology, Government of Goa
ULRICA SUNDBERG
Consul General, Consulate General of Sweden
The ICT based e-governance projects We believe that with digital information, we
are citizen centric, giving value to have paved the way for sustainable human
the citizens. The online services are development. There are also challenges when we
changing the value attached to these put automation, robotics, artificial intelligence
services. A decade earlier, policies at the service of the society. E-governance
decided which technologies should is important because it involves people’s
be adopted, now technologies are participation in contribution to the democracy,
deciding which policies should be particularly at the local level.
made. Adoption of technology can
have an impact on socio, economic,
and institutional character of the
governance.
KLAUS PENDL
First Counsellor – ICT, Trade and Economic Section, Delegation of
the European Union to India
The cooperation between India and EU goes way beyond the countries.
India-EU ICT Standardisation Collaboration is a global standards
initiatives. We are taking it forwards through webinars, seminars, trainings,
hackathon etc. India and European Union have shared financial interest,
which is a win-win situation for both.
CONFERENCE REPORT
KALTHOUM AL BALOOSHI
Executive Director of Education Development, Knowledge and
Human Development Authority, Dubai
Dubai has adopted a new approach which is called the 10X which implies
10 times faster, 10 times easier, 10 times forward thinking, 10 times more
aligned services today. This has pushed many Government entities, private
players to think forward. We have initiated a programme called Dubai
accelerator where companies partner with entrepreneurs to create future
solutions. There is Ministry of ArtificiaI Intelligence, Ministry of Science
and Research and even Ministry of Happiness.
Inaugural: Digital Goa for a Smarter India
RAVI JHA R BALAJI HEMANT KUMAR

Department of Information CEO, Indus Towers Head-Business Development,
Technology, Government Goa Automotive Environmental Solutions
E-governance today has become We work with various stakeholders Our Automotive Environmental
synonymous with good governance. including Government Solution (AES) brings all solutions
One of the principal objectives of organisations to bring about under one roof. AES was
e-governance is the extensive use of digital transformation. Our vision established with the objective
IT for providing better citizen services is into transform life by enabling of extending AML solutions, and
thereby enhancing the transparency, communication. India is at par with expertise gathered in last 69 years.
efficiency and accountability of the any of the European country in We are having tie ups with leading
Governement departments. G2C terms of offering services to the national and international waste
services, fibre connectivity and digital customers. We participate in every management equipment suppliers
literacy are the main pillars to achieve walk of life bringing knowledge and and technology providers. There
this target. The various policies of the its engagement to the customer. are more than 115 touch points of
Government like Digital India, Smart AES across all districts of Telangana
Cities, Skill India are major steps in and Andhra Pradesh.
this direction. Internet connectivity
is available in all Gram Panchayats,
schools, educational institutions, and
Government offices of the State.

CONFERENCE REPORT
Technology Driven Digital & Urban Transformation
E RAVEENDIRAN
Commissioner, Skill
Development Department,
Government of Maharashtra
More than 240 urban local bodies

have adopted the digital model
started by the Kalyan Dombivli
Municipal Corporation. More than
5-6 states are already implementing
this model. Technology needs to be
updated every now and then.
GEORGE KURUVILLA
Chairman and Managing Director, Broadcast Engineering
Consultants India Limited
The most important thing is to lay down the standards. If that doesn’t
happen then everyone will not be on the same page. It might also happen
that the technologies which should not be adopted, might get adopted
when the standards are not set. There has to be open architecture so that
the same technology gets adopted across the country. In Broadcasting
segment, we use the European technology. In television, it is the Digital
Video Standard.
CONFERENCE REPORT
Banking Presentation
ASHISH MODI
National Product Head, ICICI Bank
We have partnered with all the State Governments across the country.
We are offering plug-n-play solutions which are easy to customise and
easy to implement. We are pioneer in adopting technology starting from
introducing ATM way back in 1996. We are moving forward with a digital
leadership. We have started using robotics technology. 90 per cent of
queries coming to ICICI bank is through Robotics.
Industry Presentation on New Age Cloud & Data Centers for

Building Smart Cities
NITIN MISHRA Industry Presentation Special Presentation on
Senior Vice President, Product
Management, Netmagic Solutions Innovation in Education
ARUN KUMAR
General Manager, SME Enterprises,
Vodafone India
ASHUTOSH AT
PEDNEKAR
Special Secretary, Department of Higher
Education & Commissioner, College
Education, Government of Rajasthan
There is a need for Hybrid Cloud. All We are working with the Government There is a dashboard based monitoring
the Netmagic data centres including in incubation programmes. We can in most of the Rajasthan Colleges.
the one we are building, are having full partner with the startups who are We have a very fruitful tie up with
software defined network at the back. associated with these programmes. We IIT Bombay. We organised a spoken
So, it becomes easier for workloads to are associated with a lot of mentorship tutorial programme with them which
talk to each other as if they are part programmes. We are keen to collaborate is an audio-visual tool of e-learning.
of a single area network. For security with the Goa and the Karnataka More than 1,67,244 students enrolled
measures, multiple technologies have Government. We can help the startups in this programme. We have established
evolved. One need to have protection at with implementing a lot of international digital classrooms in 155 Government
all the levels. technologies. Colleges with the help of Cisco. Now
there is facility available for live lectures,
Swayam lectures etc.
CONFERENCE REPORT
Special Presentation Smart Cities Mission: Building New India

and Reaching out to Citizens with
ANJUM PARVEZ e-Governance: The Way Forward
Secretary, Department of Urban
Development, Government of
Karnataka
CHANDRAMAULI
SHUKLA
CEO, Bhopal Smart City Development Corporation
We have started Namma Wi-fi which
can host upto 2,000 people at the
Bhopal Plus Smart City app is very popular. It is
same time. We have also started using
not only an app which provides services to the
the automatic pothole filling machine
people, it is a collaborative, participatory and
called Python 5000. It is a self propelled
unified governance platform. Through Bhopal
pothole patching machine. We are
Smart Map, residents can avail details of their
also using Robotic Walking Excavators
plot. Bhopal Living Labs is an innovation centre.
(RWE) for Storm Water Drainage (SWD).
It offers all the facilities to the entrepreneurs. It
It de-silts the drain of upto 15 feet or
has also started the identification of potential
more. We have also started Sahaaya-a
startups. Public Bicycle system in Bhopal is fully
citizen centric service interface.
automated.
DR B K MAMATHA
District Commissioner and District Magistrate, Ramanagara,
Government of Karnataka
Ramnagar has a backend solution which allows citizens to get a timeframe

for resolving their grievances. It also gives information about the officer
handling the complaint. A public grievance system should have ease of
access and so we have also set up a call centre and also an app.
CONFERENCE REPORT
GAURAV ANTIL
Joint Commissioner, Gurugram Municipal Corporation
Rapid Metro Network covers around 11.7 kms in Gurugram. It covers

major commercial areas of the city. Gurugram Metropolitan Development
Authority (GMDA) has been formed for systematic orderly development
of the city. There are plans to start rail connectivity between Gurugram
and Dwarka. Municipal Corporation of Gurugram is working in for smart
parking solutions as well.
GAURAVA MISHRA AMIT BANSAL SANDEEP BHARGAVA

Chief Operating Officer Business Lead-Smart Cities Executive Vice President, Corporate
Raipur Smart City Limited HPE Affairs and Public Policy,
Vodafone India
Before starting any project we have to Making Smart Solutions is one part but There is a need to establish the
consider two things very seriously. One whether the resident feel connected standards.We need to have a clear
is the scalability. Smart Cities mentors to it is another aspect. We may put Government policy to address the
should educate us on this. Second is solutions like smart meters to control challenges of the Telecom sector.
the replicability. We should see that are the data but the consumer has to feel European Union can be a good partner
the Smart Cities competent enough to connected that services will be delivered for us to have an alliance in terms of
adapt to the latest technologies or not? to him in an easy manner. Adaptability Internet of Things innovations. Smart
and inclusiveness of technology is Cities use ICT along with IoT. We have
important. to ensure that the security is the prime
factor.

CONFERENCE REPORT
Tech led BFSI Revolution: Challenges and Opportunities
AMIT SHARMA
Regional Director, Survey & Land
Records, Government of Jammu &
Kashmir
BIPIN KHOT
Additional Director General,
UIDAI, Government of India
The Government of Jammu and Kashmir

has to issue Permanent Resident A villager can make the payment simply
Certificates (PRC) and every PRC holder by entering his Aadhaar number, his
will be an Aadhaar holder now which account number and through biometric
can generate a very specific data. If authentication, the amount will
PRCs are linked with Aadhaar, it will automatically get debited. The merchant
give a very authentic data since PRC should have a smartphone and a biometric
is mandatory to get a job or land in device. It is a very unique solution. This way
the state. Currently, PRC is a manual we are able to penetrate the rural India.
process, which can be updated through
Aadhaar.
NEVILLE NORONHA
Cluster Head, HDFC Bank
Everything is available at the click of a button. Technology has brought

the benefit of convenience to the customer.The biggest challenge in India
is reach, which can only be bridged through technology. There is a big
opportunity for India to make the lives of the citizens easier.
CONFERENCE REPORT
AMOD KUMAR
Member-Board of Revenue, Government of Uttar Pradesh
Most of the states have digitised their land records. In UP, we have given
a 15 digit unique number to every plot. The number signifies the village
code, the type of land, which has simplified the whole process of getting
the correct information about land. Direct Benefit Transfer is another area
which is bringing benefit to the rural masses. For example, in UP most of
the agricultural benefits are being passed to the farmers through DBT.
PADMA JAISWAL
Secretary, Cooperation Department,
Government of Goa
The payment revolution which has come

about, has benefitted the customer.
Aadhaar has reached the rural economy.
The younger generation is today more
equipped with technical information. The
dynamics of few years back have changed.
Now the Government is playing the role
of facilitator.

CONFERENCE REPORT
Tech led Transport, Housing & Urban Landscape Revolution:

Challenges & Opportunities
SANJAY KUMAR
Additional Chief Secretary, Department
of Housing, Government of
Maharashtra
We are proposing to create LALIT JAIN

Maharashtra Affordable Housing Director, Department of Information
Corporation with equal participation Technology, Government of Himachal Pradesh
from Maharashtra Housing and Area
Development Authority (MHADA), the
We created pre-fabricated houses in Dharamsala
Slum Rehabilitation Authority (SRA)
and it was a success. They were quick to make
and Mumbai Metropolitan Region
and were earthquake resistant. There was no
Development Authority (MMRDA). The
problem of damping in snow and rains. We
corporation will have a dedicated job
want to create similar houses in Shimla, Baddi,
of creating townships in major cities. To
Nalagarh and Solan as well. The structures can
give impetus to Credit Linked Subsidy
be changed in the future as well. There is a big
Scheme, three private players can create
opportunity for private players to work in this
townships and eligible people can
segment.
purchase it. The subsidy will be directly
credited to their account and their EMIs
will be reformulated.
VIPUL MITRA
Principal Secretary (Transport), Ports and Transport Department,
Government of Gujarat
We have equipped all the 8,000 buses of the Gujarat State Transport with
GPS. The data is fed into a mobile app, which gives information about
the departure arrival, seat number and other related information of the
buses. Punctuality of the Gujarat State Transport buses have improved
from 72 per cent to 96 per cent because of a software ,which linked the
punctuality of the drivers with their salary.
CONFERENCE REPORT
FREDERICK ROY KHARKONGKOR

Secretary, Department of Urban Development, Government of Meghalaya
We have a clean Shillong portal which enables the citizens to participate

in the entire process. All the stakeholders can utilise this portal. Anyone
who litters has to pay a fine of Rs 5,000. The Municipal Body is also at
work 24X7 to ensure cleanliness. The information hosted comprise of
plan interventions, the kind of action taken, etc. There is also a grievance
redressal system.
ARUN KUMAR SHREEKANTH T BHOOPALAN

Chief Development Officer
Kanpur MURALEEDHARAN Assistant Commissioner, Harapanahalli
Sub Division, Devanagaree District,
Deputy Project Manager, Bilaspur Government of Karnataka
Municipal Corporation
An online portal has been launched for Pan City projects include intelligent The paperless system was implemented
the teachers, which gives information traffic management system, which is a in the Urban Local Bodies in record
about their eligibility, their age of key player in PPP mode. Bilaspur City one month’s time. Now, everything is
service, their health condition and family operations system is also a product accessible to the citizens online. The
information etc. All this data is collected of PPP model. We are doing slum progress of each and every employee
and based on a methodology, the development on a PPP mode at a cost can be tracked online now. We have
schools are allotted to them. Financial of Rs 1,262 crore. We have taken two also mapped few areas of the city which
transactions and inspections are all slums in prime locations and want to have lot of traffic, pollution or garbage.
online. All the data of 9-12th class develop them as Economically Weaker
students is online. Section (EWS) housing and revamp the
markets into modern markets.

CONFERENCE REPORT
REVATI
MUJUMDER VIKAS HOODA
CEO, Goa Electronics Limited Country Leader – Solutions, Future Cities, Hewlett
Packard Enterprise
HPE is currently in core projectsof the city with next

generation routing and switching component. At the
same time we are moving into city interventions, with
our IoT platforms, for the past 7-8 years. HPE has a
bandwidth of addressing solutions to rural, urban rural
and business requirements for corporate in different
sectors including healthcare, safety management,
industry and many others.
We are taking Common Service

Centres (CSC) to every village in the
MOHAMMAD
State. One important leap that the ROSHAN
State has taken is in the schemes Assistant Commissioner, Savanur
management. The Government Sub-division Haveri, Karnataka
has tried to bring all the schemes
under one umbrella. With a common
platform, the number of documents, The Government is really focussed on technology
the number of trips a person take to to improve the governance in the nation.The
visit the office reduces. Majority of focus now is to eliminate black money in land
the departments’ computerisation is deals and real estate. Aadhaar can help in getting
completed. We are coming out with information about the number of plots a person
Electronic Clusters now. hold and will also check the benami transactions.
We want the Aadhaar to be authenticated by
UIDAI. It is a revolutionary idea.
BELINA RANA
Additional Chief Executive Officer, Faridabad Smart City Limited
We are going to have a Sewage Treatment Plant with a capacity of 10

MLD and the treated water will be used for the rejuvenation of the
lake. We will have information kiosks in Smart Parks which will have
pre-uploaded information. There will also be gym equipment, panic
buttons and toilets. We have designated vending spaces at the roads,
green spaces etc.
AWARDS
Goa’s Chief Minister Manohar Parrikar and Goa’s Governor Mridula Sinha felicitating the dignitaries.

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at the expo
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ADVERTORIAL

EDITORIAL TEAM: DELHI/NCR

SALES & MARKETING

SUBSCRIPTION & CIRCULATION TEAM

ADMINISTRATION Smart City Summit Smart City Summit, Surat

Smarty City Dream —A Stimulant to Pune's Development Path

SMART CITY DREAM ENLIVENS DEVELOPMENT IN PUNE

The city’s recent selection among the

Connect with us on egovonline @egovonline egov magazine JULY 2018 9

l Priority to voice of citizens through providers on a PPP basis.

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Foundation (100RC) selected people/vehicles, Harassments to mobile app, E ticketing, and

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Naval Kishore Ram

have already been growth as a city? management etc, which should be

created for the Right now, I am working as the District

Plans for the implementation of Smart

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preparing detailed project report for

You’re making IT and

Pune has implemented Intelligent

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PMPRDA Taking Giant

“The 128 KM long

and the metro line III 128 km Ring-Road, a 23 km long

approval system which utilises

Why do you think Pune

Pune has a serious advantage in terms

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PSCDCL Changing the

recently has been priority, Smart City concept is an

we adopted and developing Pune as a Smart City?

initiative with execution along with leadership support

“We are looking at What is that one particular

technologies will be Sharing which we launched recently

which afflict the cities initiative is the unified view of the

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size with no Mass Rapid Transport

Buses are, therefore, perceived as a

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Shivajinagar, which are the busy retail

Part of the PSCDCL’s implementation

Early results and emerging best

Development to a populace of nearly

visitors have been recorded on the

Automatic Vehicle Location

Through AVLS, live tracking of buses

Automatic Fare Collection

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Walking the e-Governance

spanning across E-governance policy initiatives under

components of services to all its citizens. The ultimate

3S – Safety, Security, and Smartness

Citizen smartness is the major concern

Only on successfully ensuring these cyber security IT Infrastructure.

three concerns can one say that India’s

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“Our offerings are

identity management with a unique Digital Certificate. The

of mind.” thus adding another layer of security to

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