EGI CTS+ SOLMAN71 Day 01

Expert Guided Implementation
CTS+
Day 1
Shamantha Bangalore Nageshchandra
Official Name of EGI
 Change Control Management I: Enhanced Transport Management ( CTS+ )

 Change Control Management II: Quality Gate Management 7.1
 Change Control Management III: Change Request Management 7.1
© 2011 SAP AG. All rights reserved. 2

Agenda
1. Day one: Prerequisites

 Expert Guided Implementation Methodology
 Business Process Repository
 Check of Prerequisites
 Motivation for CTS+
 Demonstration for the parameter CTS_SYSTEM_MAPPING
2. Day two: Implementation steps for an Enterprise Portal Landscape
3. Day three: Implementation steps for a PI Landscape

Expert Guided Implementation Schedule
CTS+
Day 1 Day 2 Day 3

Empowering lesson Empowering lesson Empowering lesson
 Explanation of scenario  Basic configuration steps CTS+ in a 3-tier  Basic configuration steps for CTS+ in a PI
 Basics about CTS+ system landscape for Enterprise Portal system landscape
 Landscape scenarios
 Use cases for CTS+
 Check of prerequisites
(Web session, 1-2 h. in the morning) (Web session, 1-2 h. in the morning) (Web session, 1-2 h. in the morning)
Execution by customer Execution by customer Execution by customer
Check and fulfill prerequisites. Execute explained configuration steps. Execute explained configuration steps.
(Remote support in the afternoon) (Remote support in the afternoon) (Remote support in the afternoon)
Goal of the day Goal of the day Goal of the day
 Customer’s environment is ready for the  Configuration steps explained by SAP  Configuration steps explained by SAP
next implementation steps. scenario expert were executed successfully. scenario expert were executed successfully.

“Training on the Job” at its Best
Training, practical experience, remote consulting

Day 1 Day 2 Day 3
Empowering, Web session, 1-2 hours each morning

SAP expert explains step-by-step
configuration using training materials
Execution, 2-3 hours on the same day Expertise on demand, during execution
Participants execute demonstrated Participants have direct access to

steps within their own project, on their an SAP expert who directly supports
own SAP Solution Manager software them remotely, if necessary, during
the execution

Phases - Expert Guided Implementation
Plan Chose Prepare Execute Follow up
Define the goal Review the expert Prepare the Execute the defined Execute necessary
you would like to guided execution supported activities in the follow up steps
reach and plan the implementation to your expert planned time frame. according to your
necessary project calendar to identify guided During this phase, project plan, like
steps. your topics and implementation. the SAP expert is rollout of results from
fitting time slots to Fulfil the technical available to answer execution phase.
receive SAP expert prerequisites and questions and to
support for your assign the right provide the
planned execution people with necessary
steps. sufficient time to knowledge to ensure
execution. smooth execution.
 Each Expert Guided Implementation should be treated as a Project

 The Project should have a clear outcome, a configured ALM scenario or
the ability to deliver a self service report by the end of this Expert Guided
Implementation

Ready, Set & Go!
Are you Ready?

 Do you have the correct authorizations?
 Do you have time allocated for this week?
 Do you the prerequisites complete?
Are you Set?

 …to participate in the empowering sessions each morning?
 …to configure your own Solution Manager each afternoon?
 …to provide feedback on your progress to the SAP Expert
Lets Go!
Options if not prepared for today

 Reschedule to the next EGI on the schedule
 Execute preparation steps before attendance

Feedback
Help us to help you…
For this Expert Guided Implementation we

will collect the following feedback -
Daily Feedback during Expert Guided

Implementation
 To measure your success each day following the morning
empowering steps
 To provide additional assistance if you’re facing issues
 To improve the quality, focus and pacing of the Expert Guided
Implementation
Follow-up Feedback after Expert Guided

Implementation to check
 If Expert Guided Implementation works for you?
 What could be improved?
 Does it provide additional Value?
Help us make your week a success and provide us

with your feedback, it’s very important for us.

How to get help
How to get help
+353 1 4717329
Customer Shamantha.Bangalore.Nag SAP Expert
eshchandra@sap.com
During the execution part you have direct access to the Expert via
telephone number to solve questions quickly. Please ensure that the
R/3 support and http connections are open and that we can logon to
your system.

Agenda


SAP Solution Manager – Orchestrate your Solution
Run SAP like a Factory Application Lifecycle Management
Manage IT Service Manage business requirements

 Incidents  Business demand of
 Problems
Incident, Problem & Portfolio & Project
stakeholders
 Service requests Request Management Management  IT Project portfolio and resources
 Requests for change  Time recording of all of IT
 IT project management
Ensure results of Lines of Business Process Solution Documentation Manage software production
Business  Business process documentation
 Business process analytics
Operations Require- & Implementation
 Templates – combine efficiency of
 Business process monitoring ments
 global business processes with local
 24x7 job control flexibility Implementation guides for
 Data consistency Optimize
Single Design
Single EhP&releases
Keep IT on top of operations

Source
Source
Manage tests
 Technical analytics ofof Truth
Truth
Build  Central test organization and
 Technical monitoring and Operate
& Test reporting
alerting
 Only test what you need to test
 Root cause analysis
 Data volume management Application Deploy Change, Test &  Automate your regression test
Release Management  Test data management
 Technical administration Operations Control change
Integration  Transports for SAP and non SAP
Maintain the IT landscape  Downgrade protection and object
 Near-zero downtime
Validation lock
updates  Dual landscape retrofit
 Custom code reduction and Maintenance Optimization & Security  Flexible assembly of releases
maintainability  Sign off workflow and phase control
 Security of SAP solutions
 Mergers and carve outs Validate non functional requirements
such as operability, performance,
data consistency

ALM Processes in Business Process Repository
An approach in six phases of ITIL Application Management
Upgrade Management Solution Documentation
 Integration of Upgrade Dependency Analyzer  Extended Solution Documentation Assistant analysis scope
 Reverse Business Process Documentation
Custom Code Management  Upload of interface to build an initial Business Blueprint structure
 Lifecycle Management for custom code
Maintenance Management Solution Implementation

 New Business Blueprint modelling capability
 Maintenance Optimizer for complicated  End-to-End Business Function implementation
Require-
landscapes process
 System Recommendations
ments
 Project and Solution Reporting Enhancements
Optimize Design
Business Process Operations Single
Single
 BPO Dashboards with Alert Inbox Source
Source
 Business Process Analytics ofof Truth
Truth Template Management
 Cross-database comparison Operate
Build
& Test  Comparison & Adjustment for template
 Job Control and Schedule Management  Roll-in of changes from projects
Deploy
Technical Operations
 New Technical Monitoring and Alerting infrastructure Test Management
 End User Experience Monitoring  More efficient test phase management
 Technical Administration and Analytics  Test Automation Framework with 3rd party tools
 Extended Root Cause Analysis scope  Test Scope Identification & Optimization with BPCA
 Data Volume Management work center
Application Incident Management Change Control Management

 ITIL IT Service Management aligned  Quality Gate Management to control changes
 Configurable web-client user interface  Change Request Management process flexibility
 Additional Service document functions  New Change and Transport System mechanism
 Configuration Validation and Change Analysis
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Application Lifecycle Management
Business Process Repository
Motivation
Application Lifecycle Management Processes in Business Process Repository:
 Demonstrate the ALM standard processes supported by SAP Solution Manager

 Allow to choose the right use cases or best practices fitting your needs
 Help to choose a combination of processes ensuring a smooth data flow without gaps
 Support configuration and implementation of ALM processes and SAP Solution
Manager capabilities
 Serve as foundation of Roadmap and Pilot Project Implementation Service Delivery

Preview of current Implementation Content
At implementationcontent.sap.com/bpr (service.sap.com/bpr  Available implementation

content)  Business Process Repository  Solutions/Applications  SAP Solution
Manager  <ALM Process>  SAP Solution Manager 7.1 you will find a preview of the
content currently available
1 2

Scenario Level
ALM processes are mapped to scenarios in BPR, allowing more granular processes and
process steps.

Scenario Level
 On scenario level you typically find the following documentation linked:

 Support Standards
 Best Practice Process Documents
 Training Material General Documentation for Scenario ’Solution Documentation’
 Application Help
 For the scenarios

Business Process
Operations and
Technical
Operations the
above documents
are linked on the
process level
instead of the
scenario level.

Process and Process Step Levels
On process level on tab ‘Graphic’ you find the Graphic of Process ’Incident Management’
graphical display of the process structure
On process step level you find:

 Detailed Application Help links listed in the
order of the typical workflow
 Technical objects supporting the process step
(transactions, work centers)
 Configuration objects supporting process
step (documentation, IMG objects)
Configuration of Step ’Enter Working Time’

Agenda


Prerequisites
SAP remote Support
 In order to get assistance during the configuration make sure you have:
 Setup remote connection for SAP to customer system
 User / Password with administration authorizations

Prerequisites
System Landscape
 Fulfill the prerequisites described in the central SAP Note for CTS+: 1003674
Link to note 1003674
Make sure to have proper users and authorizations for the ABAP and J2EE instances
(including the administration and deployment tools like e.g. Visual Administrator and
SDM).
 When configuring CTS+ for a Java-Stack-only environment (e.g. Enterprise Portal) make
sure you have implemented at least SPS14 for the Solution Manager System 7.0, when
you use this system as the TMS Communication System.
 Some recommendation (based on our experience):
 If CTS+ should be integrated with the SAP Solution Manager - Change Request
Management, we recommend to implement at least SPS20 to the Solution Manager
System 7.0.

Prerequisites
System Components for CTS+
 Check the Web Service Deploy Proxy. Call the Web Service Navigator either on the Java
Stack of the TMS communication system or the Java Stack hosting this Service.

Agenda


CTS+ Basics
Change and Transport System (CTS) and NetWeaver Development Infrastructure provide
powerful functions to control transports in ABAP and JAVA.
What was missing?

 Synchronized import into double stack systems
 A solution for the transport of Portal content
 A central administration interface for all types of transports and systems
 Tracking and management of Non-ABAP objects with Change Request Management
These open issues are addressed with the Enhanced Change and
Transport System

CTS+ Basics
 Connect Java systems to standard CTS

 Non-ABAP applications inherit all properties of the ABAP Change and Transport System
in terms of documentation, tracking and troubleshooting features
 Manage transport of ABAP and non-ABAP-objects centrally

 Allows combined transports for mixed objects (ABAP, JAVA, …)
 Allows synchronized changes to business processes which run in ABAP and JAVA
 100% compatible with SAP Solution Manager

 Java landscapes don´t have to be changed to install CTS+

CTS+ Basics
Situation before CTS+
Various
File System,
Transport CTS File System CMS ...
CMS
Tools
Multiple SAP NetWeaver

NetWeaver ESR/PI/XI
Portal System SAP
BOE NetWeaver
content on SAP
SAP
SAP NetWeaver XI/PI System
System System SAP NetWeaver ...
Types of AS ABAP
ABAP XI/PI on SAP NetWeaver ASorJava
Java
Non-SAP ...
...
AS
AS ABAP on SAP NetWeaver AS
AS Java Application Server
Backends (Dual Stack)
Multiple
Development ...
Workbenches

CTS+ Basics
Situation with CTS+
One central
Transport Enhanced CTS
Tool
Multiple SAP NetWeaver

NetWeaver ESR/PI/XI
Portal System SAP
BOE NetWeaver
content on SAP
SAP
SAP NetWeaver XI/PI System
System System SAP NetWeaver ...
Types of AS ABAP
ABAP XI/PI on SAP NetWeaver ASorJava
Java
Non-SAP ...
...
AS
AS ABAP on SAP NetWeaver AS
AS Java Application Server
Backends (Dual Stack)
Multiple
Development ...
Workbenches

Integrating your Application with CTS+
Where to do what?
D-System Q- System
Appli-
2 5 cation
Export Import / Deploy Tool
Tool … Land-
scape
3 4 Pro- 6
Attach
vide
to Auto- Import
Transport matic Info
Request import (logs)
1 Transport CTS+
Start
Request Transport Import Transport …
One central transport tool

Use CTS+ for all applications
Integration Options
 SAP provides a close coupling
integration for several products CTS+
 Customers can use a file

transport and profit from EPD EPP
 Portal
monitoring and tracking
capabilities of CTS PID PIQ PIP
 PI
 Additionally customers can
integrate their own applications HAD HAQ PIP
 HANA
via script or API
BOD BOQ BOP
 Business Objects
MYD MYQ MYP

 My own applications
Systems of Company XY

CTS+ Basics
Supported Objects and Deployment Options
Transport of:
 Java-based and J2EE-based objects
 Software Component Archives (SCAs)
 Software Deployment Archives (SDAs)
 Enterprise Application Archives (EARs)
 DTR-Activities in NWDS (DIPs - with EHP1)
 Portal-based objects
 Enterprise Portal Archives (EPAs)
 Portal Archives (PARs)
Deployment Options:
 KM Documents and Configurations
SDM/DC
 PI/XI-based objects
XI
 Integration Repository design objects,
Integration Directory configuration objects, SLD
ABAP Mappings File
 SLD Objects
 MDM (specific set of data model objects)
 Any Files (.doc, .xls, .xml, …)

CTS+ Basics
Loose Coupling and Close Coupling
Loose Coupling
1) Export Java
Archive
2) Upload to
Transport Req.
Close Coupling
Attach Java Archive to

a Transport Req.

Accelerated innovation via CTS Plug-In in SL Toolset
Why should I use it?

 To be up to date with the newest functionality of
CTS+
…Enhanced functionalities planned to be shipped
quarterly
…Consume new enhancements independent from
other feature deliveries of SAP Solution Manager
Latest innovations
 CTS+ for SAP Business Objects Lifecycle
management console
 CTS+ for SAP Business Objects Planning and
Consolidation
 CTS+ for your own applications
… Use ABAP Web Services for the Exports side
and
… Script or EJB for the import side

CTS Plug-In in SL Toolset
Availability
 SAP Solution Manager 7.1
 SAP Solution Manager 7.01 SP 25 (SL Toolset
1.0 SP 2)
How to do enable?
 Install CTS Plug-In from SL Toolset
 And update it regularly – always use the
current available SP
 SL Toolset: http://service.sap.com/sltoolset

Agenda


CTS+ Basics
Components (1)
1
TMS communication
System (RWS)
Solution Manager 7.1 RWS
ABAP stack
working client 200
Transport Organizer
Web UI 3 on server wdflbmt2263
Java stack
Enterprise Portal J2E Deploy WS 2
on server wdflbmt2616
Portal J2E Portal J2Q Portal J2P
Target System Target System Target System
Java stack Java stack Java stack
Export Client Import Service Import Service

CTS+ Basics
Components (2)
TMS communication
System (RWS)
ABAP stack
working client 200
Transport Organizer
Web UI on server wdflbmt2263
Java stack
Enterprise Portal J2E Deploy WS
Portal J2E Portal J2Q Portal J2P
Source System
Java stack Java stack Java stack
Export Client 4 Import Service 5 Import Service 5

Demonstration: The Export Client
1

Demonstrations of CTS+Scenarios:
The Export Client RFC-Connection sap.com/com.sap.tc.di.CTSserver

CTS+ Basics
Now we configure the TMS
TMS communication
System (RWS)
ABAP stack
working client 200
Transport Organizer
Web UI on server wdflbmt2263
Java stack
Enterprise Portal J2E Deploy WS
Portal J2E
Source system System: J2E
Java stack
COMMUNICATION_SYSTEM: RWS
NON_ABAP_SYSTEM: 1
Export Client NON_ABAP_WBO_CLIENT: 200
WBO_GET_REQ_STRATEGY: SMART

Demonstrations of CTS+Scenarios
Configuration of scenario I
Create J2E in STMS of RWS
1
3

Show, which parameters have been created

And show, that the Communication System now generates Transport Requests like
J2EK9...

CTS+ Basics
The parameter CTS_SYSTEM_MAPPING
ABAP stack (RWS) ABAP stack (RWQ) ABAP stack (RWP)
CTS_SYSTEM_MAPPING=J2E CTS_SYSTEM_MAPPING=J2Q CTS_SYSTEM_MAPPING=J2P
Java stack (J2E) Java stack (J2Q) Java stack (J2P)

CTS+ Basics
Demonstration of Parameter CTS_SYSTEM_MAPPING
TMS communication
System (RWS)
ABAP stack
Transport Organizer
Web UI
NON_ABAP_WBO_CLIENT: 200
CTS_SYSTEM_MAPPING:J2E
WBO_GET_REQ_STRATEGY: SMART
Portal J2E
Target System
Java stack
Export Client

CTS+ Basics
Delete J2E from STMS

CTS+ Basics
Create Java Stack Configuration for RWS

CTS+ Basics
Create Java Stack Configuration for RWS

CTS+ Basics
Demonstrate, how transport requests now look like
Show, that the transport requests now look like RWSK9...

CTS+ Basics
How To Guides, Further Documentation
http://service.sap.com/changecontrol
 User documentation
 Resources on CTS+
Agenda, Forecast for Day 2

 Introduction: Goal of day 2 and training landscape
 Configure the TMS communication system
 Basic TMS configuration steps
 Configure a Portal for CTS+
 Summary of TMS Parameters
To avoid problems with the next steps it is

important that all points from today are
implemented carefully in your system

Thank You!

EGI CTS+ SOLMAN71 Day 01

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Expert Guided Implementation

 Change Control Management I: Enhanced Transport Management ( CTS+ )

© 2011 SAP AG. All rights reserved. 2

1. Day one: Prerequisites

2. Day two: Implementation steps for an Enterprise Portal Landscape

3. Day three: Implementation steps for a PI Landscape

© 2011 SAP AG. All rights reserved. 3

Day 1 Day 2 Day 3

Execution by customer Execution by customer Execution by customer

Goal of the day Goal of the day Goal of the day

© 2011 SAP AG. All rights reserved. 4

Training, practical experience, remote consulting

Empowering, Web session, 1-2 hours each morning

Participants execute demonstrated Participants have direct access to

© 2011 SAP AG. All rights reserved. 5

Plan Chose Prepare Execute Follow up

 Each Expert Guided Implementation should be treated as a Project

© 2011 SAP AG. All rights reserved. 6

Are you Ready?

Are you Set?

Options if not prepared for today

© 2011 SAP AG. All rights reserved. 7

For this Expert Guided Implementation we

Daily Feedback during Expert Guided

Follow-up Feedback after Expert Guided

Help us make your week a success and provide us

© 2011 SAP AG. All rights reserved. 8

How to get help

© 2011 SAP AG. All rights reserved. 9

1. Day one: Prerequisites

2. Day two: Implementation steps for an Enterprise Portal Landscape

3. Day three: Implementation steps for a PI Landscape

© 2011 SAP AG. All rights reserved. 10

Manage IT Service Manage business requirements

Keep IT on top of operations

© 2011 SAP AG. All rights reserved. 11

Maintenance Management Solution Implementation

Application Incident Management Change Control Management

Application Lifecycle Management Processes in Business Process Repository:

 Demonstrate the ALM standard processes supported by SAP Solution Manager

© 2011 SAP AG. All rights reserved. 13

At implementationcontent.sap.com/bpr (service.sap.com/bpr  Available implementation

© 2011 SAP AG. All rights reserved. 14

© 2011 SAP AG. All rights reserved. 15

 On scenario level you typically find the following documentation linked:

 For the scenarios

© 2011 SAP AG. All rights reserved. 16

On process step level you find:

© 2011 SAP AG. All rights reserved. 17

1. Day one: Prerequisites

2. Day two: Implementation steps for an Enterprise Portal Landscape

3. Day three: Implementation steps for a PI Landscape

© 2011 SAP AG. All rights reserved. 18

 Setup remote connection for SAP to customer system

 User / Password with administration authorizations

© 2011 SAP AG. All rights reserved. 19

 Some recommendation (based on our experience):

© 2011 SAP AG. All rights reserved. 20

© 2011 SAP AG. All rights reserved. 21

1. Day one: Prerequisites

2. Day two: Implementation steps for an Enterprise Portal Landscape

3. Day three: Implementation steps for a PI Landscape

© 2011 SAP AG. All rights reserved. 22