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The 4th Meeting of HAPUA Working Group No.
3
Distribution and Power Reliability &
Quality and Sub-working Groups
27– 29 April 2015, Chiang Mai, Thailand
TABLE OF CONTENTS
SECTION I AGENDA OF MEETING
SECTION II SUMMARY OF PROCEEDINGS

1. Introduction
2. Delegates
3. Welcome Remarks and Opening Address
4. Adoption of Agenda
5. Paper Presentations by Project Groups
6. Discussion of project collaboration with ICASEA
7. Work Plan FY15/16 Discussion
8. Deliverables and Timeline
9. Venue and Date of Next Meeting
10. Adoption of Report
11. Closing Speech
SECTION III PAPER PRESENTATIONS BY HAPUA MEMBER COUNTRIES

1. Cambodia (EDC)
2. Indonesia (PLN)
3. Malaysia (TNB, SEB)
4. Myanmar (YESC)
5. Singapore (SPPG)
6. Thailand (MEA, PEA)
SECTION IV APPENDICES
Appendix 1 List of Delegates
Appendix 2 Letter of Transmittal
1
The 4th Meeting of HAPUA Working Group No. 3
SECTION I
AGENDA OF MEETING
2
Programme Details
Date Time Agenda
9:50 Opening Remarks by Project 3 Leader
9:55 Adoption of Agenda
Inform on Summary Proceedings of the 4th Working Group 3 Project 3

10:05
Meeting in Malaysia
HAPUA Members Presentation on Case Studies of Reliability
Improvement and Annual Reliability Indices 2014
10:10
Note: Each utility presents 2 case studies as committed in summary
of proceedings of 4th meeting. Presentation duration of each utility is
15 minutes and 5 minutes for Q&A.
27 April 12:15 Lunch
2015
(Monday) 13:15 HAPUA Members Presentation (Continue)
14:45 Inform of ICASEA support on Underground Cabling
14:55 Experience Sharing on Underground Cable by Thailand
15:30 Coffee & Tea Break

Discussion on Requirement and Support Topics Progress &
16:00
Progress of Case Study Collection
Discussion on Work plan 2015/2016
16:20
Venue and Date of Next Meeting
16:40 Review and Finalization of Summary Proceedings
17:00 End of 1st Day Meeting
8:30 Review and Finalization of Summary Proceedings (continue)
9:45 Coffee & Tea Break

28 April
2015 10:00 Signing of The Transmittal Letter
(Tuesday)
10:30 Closing Remarks by Project 3 Leader
11:15 Lunch
Half
Technical Visit
Day
3
SECTION II
SUMMARY OF PROCEEDINGS
4
SUMMARY OF PROCEEDINGS
1. INTRODUCTION
The 4th Meeting of the Heads of ASEAN Power Utilities / Authorities (HAPUA) Working
Group 3 Project 3 – Managing Distribution Network Reliability was convened at the Empress
Hotel, Chiangmai, Thailand from 27th – 28th April 2015.
2. DELEGATES
Participants of the Meeting consisted of 24 delegates from 7 member countries, namely

Brunei, Cambodia, Indonesia, Malaysia, Myanmar, Singapore, and Thailand.
The List of Delegates is as attached in Appendix 1.
3. WELCOME REMARKS and OPENING ADDRESS
Mr. Channarong Sonrdit (PEA - Thailand), Leader of HAPUA Workgroup 3 - Project 3

“Managing Distribution Network Reliability” expressed his gratitude to the member countries
for their attendance in the meeting. He also thanked and expressed appreciation to all
delegates from all the countries for making the respective projects successful. And, he
encouraged the members to share their valuable experience.
4. ADOPTION OF AGENDA
The Chairman brought to the attention of the members on the proposed agenda of 4th
Meeting of the Heads of ASEAN Power Utilities / Authorities (HAPUA) Working Group 3
Project 3 – Managing Distribution Network Reliability. The delegates adopted the Agenda of
the Meeting as included in Section I.
5. PAPER PRESENTATIONS BY PROJECT GROUPS
5.1 Cambodia (EDC)
The delegate of EDC from Cambodia presented 2 case studies, titled as:
1. Lightning Performance
2. Step Voltage Regulator (SVR)
i) Lightning performance
- EDC has looked for long term 24kV overhead line protection. Due to the high
lightning outages occurrence, it is possible to equip only a section of the line rather than
all the line. A 24 kV feeder, number F8, from GS5 115/24 kV substation has been chosen
to be equipped, partially with the Smart arrester. F8 total length is 30 km. The events
since August 2013: from November 2013 until June 2014, 3 conductor breakages have
been recorded. Event recorder, outages on protected branch, Smart arrester operations
under lightning impulse are the criteria of how they monitor the installation.
ii) Step Voltage Regulator (SVR)

- EDC attempted to solve the problem of supplying power to customers from a long
distance, causing damage to the coil/layer and tap changer. Cause analysis showed
5
that damage was done to the equipment including coil/layer damage, tap-changer
damage. Distribution line system improvement was implemented as follow:
1. Distribution line condition: check the distribution line condition and minimize
grounding faults to take place on SVR.
2. Autorecloser operation sequence: setting recloser time at longer length of time
(than 1, 3 and 5 sec.) is preferable. Recommendation for operation setting:
insensitivity band shall be 2 times of tap band to decrease the tap-operation.
- Countermeasures and further process include further detailed investigation on the #5
SVR ( currently in Japan)
Annual Reliability Indices 2014 (as in appendix)
5.2 Indonesia (PLN)
The delegates of PLN from Indonesia presented 2 case studies, titled as:
1. CBM Implementation for MV Cable – Menteng Project
2. Distribution enterprise asset management (DREAM) project
i) CBM Implementation for MV Cable – Menteng Project

- To solve the problem of feeder interruptions in Menteng Area, PLN has implemented
MV cable assessment: TD and PD measurements. From the Underground Cable (UGC)
asset risk map, it was found that from 50 cable segments being assessed: 46% are Bad,
12% are Fair, and 42% are Good. Each of those categories needs to be treated
accordingly, especially ones that are in Bad condition. The result was very convincing.
After being treated, an UGC segment that was identified as Bad was no longer having
disruption since two years ago. In the future, PLN Menteng is willing to implement this CBM
method for the entire MV Line segments by using the combination of Tangent Delta Test &
Partial Discharge Measurements.
ii) Distribution Enterprise Asset Management (DREAM) project
- To solve the problems: persistent growth of demand, distribution asset expansion,
decline performance, PLN implemented DREAM system.
- DREAM system identifies the triple conflicting drivers, including performance, cost
and risk in order to optimize the maintenance activities. DREAM system helps PLN to a
great extent in managing the sizeable amount of PLN asset to ensure that their
performance can be improved in the most efficient way.
5.3 Myanmar (YESC)
Myanmar presented 2 case studies, titled as:.

1. Distribution Reliability Improvement
- Since reliability is important for both utility and customers, it is worth the
investment to improve the reliability. The causes of outage are weather related,
causing damage to overhead power lines. These include high winds, ice and snow
and animal contact. Measurements were implemented to improve the reliability. At
present, Monitoring and analysis on 33kV feeder wise; 11kV feeder wise 11 township
to all phase by phase; 11kV Transformer wise 11 township to all township phase by
phase are being accomplished. In the future, Myanmar plans to improve
communication with fiber and cellular; and upgrading control and Smart Grid
6
2. Annual Reliability indices 2014

- General Information of Utility (YESC) Myanmar was reported in details. The current
State of the Grid is that the grid is built around centralized generation, serving the
analog economy, where the equipment is aging and inadequate to support future
demand. At present, distribution management system includes asset management,
O&M, power quality and revenue protection. The ongoing project includes Smart
Database & Information Build-up. The implementation phases are monitoring,
communication & control; and SCADA, OMS and DMS respectively.
5.4 Malaysia (TNB)
The delegate of TNB from Malaysia presented 2 case studies, titled as:
i) Bus configuration in TNB Distribution System

- TNB has changed configurations of the 33 kV substations from double-bus to
single-bus with cable-tie. Network Security Assessment was conducted to compare
security performance of the double-bus against the single-bus, and to determine the
cable-tie rating. The benefits of adopting single-bus configurations include
maximization of asset utilization, cost lowering, and simplification and safety of
operation procedures. TNB aims to study to expand cable-tie configuration at 11 kV
level.
ii) Fault Management in TNB Distribution

- TNB reported the reliability performance FY 2014 MV Reliability Analysis,
showing that IPC and ABC Conductor were responsible for more than 50% of LV
breakdown. TNB developed fault reporting channel as follow:
i. 5 reporting channels for remote reporting & enquiries
ii. Call Management centre (CMC) offering one-stop communication responding
to management during breakdowns.
iii. TNB implemented Fault reporting & analysis – TOMS. TOMS is an integrated
fault management system to record and manage all outage events.
- TNB introduced fault reduction – strategies & initiatives as follows:
o Main strategies to improve system performance
o MV fault prevention activities – GEMILANG
o Focus areas to reduce
i. MV focus: MV underground cable.
ii. LV focus: insulated piercing connector.
5.5 Malaysia (SEB)

The delegates of SEB from Malaysia presented 2 case studies, titled as:
i) 33 kV Busbar Design at EHV Intake Substation
a. Common practice of SEB: having outdoor double busbar.
b. Reasons for choosing such configuration
i. Provision of full busbar failure contingency as outdoor busbar is prone
to external disturbance and rate of failure is higher
ii. Extension, maintenance and repair work can be carried out in a safe
condition while the other busbar remains energized
c. Land prices and evolved technology has driven the use of indoor type
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d. Lower rate of failure from minimized external disturbance

e. Double busbar configuration continues
f. Challenges of Indoor Double busbar system
i. Repair issue: need total shutdown to repair gas leakage at bus
coupler
ii. Extension issue: not all the brands of indoor breaker are able to be
extended without shutdown
g. Findings:
i. Indoor double busbar system provides no added advantage when
compared to outdoor double busbar except reduction of busbar failure
and power interruption.
ii. Issues on extension and repair: defeat the objectives of having no
supply interruption using double busbar system.
iii. Single indoor busbar and a bus section system in many stances have
been found to be able to maintain high level of security of power
supply.
iv. Single indoor busbar and bus section system can provide full
redundancy provided N-1 contingency on all outgoing feeders are
maintained.
v. Construction cost for single busbar is relatively lower compared to
double busbar system. Cost saving can be re-invested into other
reinforcement measure.
• Conclusion:
• Close cooperation among the various local government agencies and
police to ensure the scrap metal trade is under controlled environment
• Review new tracking technology such that scrap metal products from SEB
could be identified and used as evidence in court.
ii) Risk Management on Metal Theft and Mitigation Work

a. Introduction:
i. metal theft is a risk to SEB operation
ii. theft of substation equipment
iii. Estimated loss in 2013 was RM 3.86M and RM 3.14M in 2014
iv. Theft mitigation works in 2013 was RM 581,000 and RM 202k in 2014
v. Preventive measures were implemented to mitigate metal theft
b. Challenges:
i. New installation standard, material specification, making it more
difficult to steal
ii. Changing conductor material from copper to aluminum
iii. Safety consideration on theft of earthing conductor from installations
c. Theft Mitigating Work
i. Pole mounted and platform mounted transformer
ii. Ground mounted transformer
iii. Distribution pillar
iv. Mains wiring cable
v. Other security measures
d. Conclusion:
i. Awareness programmes on metal theft campaign
ii. Publicity through media to public on life threatening consequence it
poses
iii. Legal enforcement through the Second Hand Dealer Act and close
monitoring of scrap metal dealer activities
8
iv. Close cooperation among local government agencies and police to

ensure that scrap metal is under controlled environment
v. Review new tracking technology such that scrap metal products from
SEB could be identified and used as evidence in court
5.6 Singapore (SPPG)
The delegate of SPPG from Singapore Power Grid presented 1 case study, titled as:
i) Fault Management
a. Singapore’s Electricity T&D Network (Transmission Network and Distribution
Network)
b. Electricity Network Asset
c. Fault Management
i. SCADA operation
ii. Mobile Application
iii. Outage Management System (OMS)
iv. Manpower Deployment
5.7 Thailand (MEA)
The delegates of MEA from Thailand presented 2 case studies, titled as:
i) Field Force Management

a. MEA call center
i. Calling 1130
ii. Identifying customers through meter no., locations etc.
iii. Notifying to dispatch center
b. MEA Smart Life (smart phone application)
i. Customers reporting through their mobile phones or photos
ii. Mobile application downloading
iii. Notifying to dispatch center
iv. Notifying customers when job is done
c. MEA Dispatch Center:
i. Customers calling dispatch center
ii. Adding location and detail of power outage
iii. Verifying and recording incident to the system
iv. Dispatch work crews to the outage locations
v. Notifying customers
d. Process of work (where all reports go to)
i. Dispatch Center receives customers’ notifications
ii. Utility trucks and work crew dispatch to the fault’s location
iii. Reporting cost to SAP
iv. notifying customers
ii) Ferroresonance
- Nonlinear resonance phenomenon that affect power network. Ferroresonance may

occur when a transformer become isolated from the cable section. Events may be
caused by switching one or two phases either intentionally or unintentionally. The
Symptoms are: audible noise, overheating, flicker, arrester failure MEA’s
recommendation: Rules for 1 phase switching:
1. Energize both sides of the switch during the switching,
9
2. If not energize both side,

2.1 Energize cable or transformer all 3 phases before and after
switching
2.2 If not energize all 3 phase, Transformer not be in series with the
opening phase cable
2.3 Thailand (PEA)
The delegates of PEA from Thailand presented 2 case studies, titled as:
i) PEA Regulation and Impact of PV Solar Farms

- For overvoltage problem by solar farms when light load, PEA has implemented
preventive measurements. PEA has come to a conclusion that protection scheme
should be revised. Solar farms can improve some power quality.
ii) Fault Management:

- PEA has attempted to improve Fault Management. The main issues are the
techniques for fault location and fault indication, including a detailed analysis of the
properties of present SCADA-systems. PEA has implemented: SCADA and Automation
System and DCC (Distribution Control Center), Fault Isolation and System Restoration
(FISR), which always remotely control substation’s equipment and switches in feeders
- All the case study presentations from the various member countries are provided in
Section III.
6. DISCUSSION OF COLLABORATION WITH ICASEA
The collaboration proposal with ICASEA will be put forward to HAPUA Council for
endorsement in May, 2015.
7. DRAFT TOR FY15/16
The meeting agreed to adopt TOR 2015/16 objectives as follows:

(a) To share experience and case studies on distribution system reliability improvement
a. Underground Cable
b. Overhead line (fully insulated and partial insulated)
(b) To collect statistical reliability indices
(c) To share Power Quality standards
Deliverables:
(a) Guideline “Managing power reliability through the Establishment of Database on IT and
Operation Technology System”
(b) Draft technical report of case studies (existing + new cases)
(c) Annual reliability statistics 2014
10
8. ACTION PLAN FY15/16 DISCUSSION
The chairman proposed list of scopes coverage for adoption by all members in preparing the
comprehensive utility case presentation on distribution reliability improvement.
Members are encouraged to send both old and new case studies in form of technical report
as template provided. The technical report documents comprise sections of abstract and full
report, around 5 pages in total. The report format covers aspect of:
a) Challenges
b) Solutions
c) Results
d) Performance
The chairman also asked HAPUA members to review the topics of interest for requesting
and contributing among HAPUA members as listed below:
List of requesting and contributing topics of HAPUA members
Requesting Contributing
Topics of Interest
Utilities Utilities
1. Use of covered conductor and ABC (Fully SEB MEA, PLN
Insulated Cable)
2. Concept of Wireless SCADA EGAT SPPG
3. Third party digging management TNB MEA, SPPG
4. DG impacts in terms of policy and technical PLN, MEP PEA
support including reactive power control
5. Power substation extension EDC MEA, TNB
6. Underground modeling and fault locating PEA ICASEA, TNB
7. Underground system configuration MEA ICASEA, TNB,
SPPG
8. Underground cable maintenance technique SPPG, DES ICASEA, TNB
9. Concept of DAS and AMI communication EVN SPPG
10. Operation and maintenance of submarine EVN PEA
cable
9. DELIVERABLES AND TIMELINE
The immediate deliverables of Project 3 by June 2015 are listed as follows:

• Guideline on “Managing Power Reliability through the Establishment of Database on
IT and Operation Technology System”
• Draft technical report documents (existing + new cases)
• Reliability statistics 2014
All member countries agreed to submit above deliverables by June 2015.
11
2014 2015
Activities
Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
1. Collect case
studies from HAPUA
members in form of
technical paper
2. Collect reliability
statistics 2014
3. Sharing of power
quality standard
4. Conduct the
collaboration of
HAPUA members
and ICASEA on
distribution reliability
improvement
5. Meeting of member
representatives
11. VENUE AND DATE OF NEXT MEETING
Next Meeting of HAPUA Working Group 3 Project 3 will be tentatively in Cambodia at the
end of October, 2015. The dates will be confirmed later. The Chairman also confirmed the
meeting will be back-to-back with the Working Group 3 meeting.
12. CLOSING SPEECH
Mr. Channarong Sorndit, Chairman of the 4th Meeting of HAPUA Working Group 3 Project 3,
expressed his appreciation to all delegates for their participation in making the meeting
productive. He thanked all the participants for their contribution. He also thanked MEA,
EGAT, PEA the Secretariat and staff for being a hospitable host for the 4th HAPUA Working
Group 3 Project 3 meeting.
The 4th Meeting of HAPUA Working Group 3 Project 3 was successfully conducted in the
traditional spirit of ASEAN brotherhood and camaraderie.
12
SECTION III
PAPER PRESENTATION BY HAPUA

MEMBER COUNTRIES
13
SECTION IV
APPENDICES
14
APPENDIX 1
LIST OF DELEGATES
15
List of HAPUA WG3 Project 3 Participants
Utility
Item Name Country Job Position Contact No (Office) Contact No (H/P) Email address
Name
1 MRS. MAIMUNAH BINTI HAJI ABDUL HAMID Brunei DES Engineer +6732382093 +6738971206 mah1893@hotmail.com
2 MS. SEAN SENG Cambodia EDC Electrical Engineer - +85586672099 sean.nasami@yahoo.com
Senior Manager of Asset Indradi.setiawan@gmail.com

3 MR. INDRADI SETIAWAN Indonesia PLN +62217261122 +628128516777
Management Indradi.Setiawan@pln.co.id
4 MR. DANIEL TAMPUBOLON Indonesia PLN Asset Management Engineer +62217261122 +6281265317103 daniel.tampubolon@pln.co.id
5 MR. LAU CHEE CHONG Malaysia TNB Principal Engineer +60379679000 +60195730602 laucc@tnb.com.my
Senior Manager (Distribution

6 MR. HUAKEH YONG Malaysia SEB +6082388388 +60198898428 yonghuakeh@sarawakenergy.com.my
System Planning)
Senior Manager (Operational

7 MS. PIEWCHOO NGU Malaysia SEB +6082388388 +60198598175 pcngu@sarawakenergy.com.my
Excellence & Assets Standards)
8 MR. SAW WIN MAUNG Myanmar MEP Deputy Chief Engineer +9598600288 +9595112475 Usawwinmg.swm@gmail.com
9 MR. FOO LIAN CHOON Singapore SPPG Senior Engineer +65 6772 9425 - Lianchoon@singaporepower.com.sg
16
Utility
Item Name Country Job Position Contact No (Office) Contact No (H/P) Email address
Name
Director of Power System

channarong.so@gmail.com
10 MR. CHANNARONG SORNDIT Thailand PEA Research and Development +66(0)25905751 +66860049978
channarong.son@pea.co.th
Department
Director of Power System Control

11 MR. PRAMOTE SUDSUAP Thailand PEA +66(0)25905900 +66893125221 pramote.sud@pea.co.th
and Operation Department
Manager of Engineering and

12 MR. TIRAPONG KASIRAWAT Thailand PEA +66(0)25905900 +6653241018 t.kasirawat@yahoo.com
Planning Division
Manager of System Operation

13 MR. RAPEEPORN BHASABUTRA Thailand PEA +66(0)25905490 +66819882202 rapeepornb@gmail.com
Division
Assistant Manager of System

14 MR. NIWAT SIRISOPHONWATTANA Thailand PEA +66(0)25905492 +66860516931 wat89@hotmail.com
Operation Division
Assistant Manager of Research

15 MR. KOMSAN NAEN-UDORN Thailand PEA +66(0)25905576 +66819336962 komsanuy@gmail.com
Division
16 MR. ANUWAT APIWATTANANON Thailand PEA Assistant Chief System Analysis +66(0)25905496 +66861506415 anuwat.apiw@gmail.com
17 MR. AMORN CHAMANGHATTHAPHONG Thailand PEA Engineer Level 5 +66(0)25905497 +66859013455 amorn95@hotmail.com
17
Utility Contact No
Item Name Country Job Position Contact No (H/P) Email address
Name (Office)
Director of Relay System and

18 MR. RONACHAI ROUNGYUT Thailand MEA +66(0)22205657 +66899686030 ronachai@mea.or.th
Telemeter Division
19 MR. PHONGPHAK CHEWAKAMOL Thailand MEA Data Processing Officer - +66814413508 pongpuk.c@mea.or.th
Assistant Director of Electrical

20 MR. KNATHIP SPUNTUPONG Thailand MEA +66(0)23485581 +66818601855 knathipsp@mea.or.th
Designs Division
21 MR. JATUPORN THAMJAROEN Thailand MEA Electrical Engineer +66(0)23485559 +66816444692 jatupornt@mea.or.th
22 MRS. SOMRUEDEE TIPMABUTR Thailand EGAT Senior Administrative Officer +66(0)2 4362147 +66863141363 somruedee.t@egat.co.th
23 MS. MATTANA SANTICHAISRI Thailand EGAT Engineer +66(0)24362157 +66909701507 mattana.s@egat.co.th
18
APPENDIX 2
LETTER OF TRANSMITTAL

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The 4th Meeting of HAPUA Working Group No.

SECTION I AGENDA OF MEETING

SECTION II SUMMARY OF PROCEEDINGS

SECTION III PAPER PRESENTATIONS BY HAPUA MEMBER COUNTRIES

Date Time Agenda

9:50 Opening Remarks by Project 3 Leader

9:55 Adoption of Agenda

Inform on Summary Proceedings of the 4th Working Group 3 Project 3

14:45 Inform of ICASEA support on Underground Cabling

14:55 Experience Sharing on Underground Cable by Thailand

15:30 Coffee & Tea Break

8:30 Review and Finalization of Summary Proceedings (continue)

9:45 Coffee & Tea Break

Participants of the Meeting consisted of 24 delegates from 7 member countries, namely

The List of Delegates is as attached in Appendix 1.

3. WELCOME REMARKS and OPENING ADDRESS

Mr. Channarong Sonrdit (PEA - Thailand), Leader of HAPUA Workgroup 3 - Project 3

5. PAPER PRESENTATIONS BY PROJECT GROUPS

5.1 Cambodia (EDC)

ii) Step Voltage Regulator (SVR)

Annual Reliability Indices 2014 (as in appendix)

5.2 Indonesia (PLN)

i) CBM Implementation for MV Cable – Menteng Project

5.3 Myanmar (YESC)

Myanmar presented 2 case studies, titled as:.

2. Annual Reliability indices 2014

5.4 Malaysia (TNB)

i) Bus configuration in TNB Distribution System

ii) Fault Management in TNB Distribution

5.5 Malaysia (SEB)

d. Lower rate of failure from minimized external disturbance

ii) Risk Management on Metal Theft and Mitigation Work

iv. Close cooperation among local government agencies and police to

5.6 Singapore (SPPG)

5.7 Thailand (MEA)

i) Field Force Management

- Nonlinear resonance phenomenon that affect power network. Ferroresonance may

2. If not energize both side,

2.3 Thailand (PEA)

i) PEA Regulation and Impact of PV Solar Farms

ii) Fault Management:

6. DISCUSSION OF COLLABORATION WITH ICASEA

7. DRAFT TOR FY15/16

The meeting agreed to adopt TOR 2015/16 objectives as follows:

8. ACTION PLAN FY15/16 DISCUSSION

List of requesting and contributing topics of HAPUA members

9. DELIVERABLES AND TIMELINE

The immediate deliverables of Project 3 by June 2015 are listed as follows:

All member countries agreed to submit above deliverables by June 2015.

11. VENUE AND DATE OF NEXT MEETING

12. CLOSING SPEECH

PAPER PRESENTATION BY HAPUA

List of HAPUA WG3 Project 3 Participants

2 MS. SEAN SENG Cambodia EDC Electrical Engineer - +85586672099 sean.nasami@yahoo.com

Senior Manager of Asset Indradi.setiawan@gmail.com

Senior Manager (Distribution

Senior Manager (Operational

Director of Power System

Director of Power System Control

Manager of Engineering and

Manager of System Operation

Assistant Manager of System

Assistant Manager of Research