DATE ROOM NO CALL FROM TIME

1-Aug-18 223 Reception 16:57

1-Aug-18 101 Reception 23:05

2-Aug-18 219 Reception 16:47

2-Aug-18 405 Reception 20:17
2-Aug-18 521 Reception 21:52

3-Aug-18 322 Reception 21:29

4-Aug-18 417 Reception 19:22

4-Aug-18 708 Reception 22:05

5-Aug-18 205 Reception 11:40

5-Aug-18 322 Reception 14:57

6-Aug-18 610 Reception 21:07

7-Aug-18 No Call

8-Aug-18 422 Reception 18:04

9-Aug-18 No Call

10-Aug-18 815 Reception 17:50

11-Aug-18 No Call

12-Aug-18 310 Reception 10:50

12-Aug-18 308 Reception 16:20

13-Aug-18 412 Reception 19:40

13-Aug-18 711 Reception 20:07
13-Aug-18 202 Reception 22:02

14-Aug-18 308 Reception 17:40

14-Aug-18 323 Reception 20:36
14-Aug-18 717 Reception 22:13
IBIS HOTEL VIMANAGAR PUNE
Aug-18
PROBLEM INCIDENCE DONE TIME Signal Strength ENGG NAME
Device Added Manually 17:10 Excellent Abhijeet
Login Assistance 23:11 Excellent Abhijeet

Login Assistance 16:53 Excellent Abhijeet

Incorrect Lastname 20:23 Excellent Abhijeet
Incorrect Lastname 21:58 Excellent Abhijeet

Login Assistance 21:37 Excellent Abhijeet

Login Assistance 19:28 Excellent Abhijeet

Login Assistance 22:11 Excellent Abhijeet

Login Assistance 11:48 Excellent Abhijeet

Device Added Manually 15:05 Excellent Abhijeet

Incorrect Lastname 21:14 Excellent Abhijeet

No Call

Login Assistance 16:08 Excellent Mahadev

No Call

Login Assistance 17:57 Excellent Abhijeet

No Call

Device Added Manually 10:57 Excellent Abhijeet

Login Assistance 16:28 Excellent Abhijeet

Device Added Manually 19:47 Excellent Abhijeet

Login Assistance 20:15 Excellent Abhijeet
Incorrect Lastname 22:08 Excellent Abhijeet

Login Assistance 17:48 Excellent Abhijeet

Login Assistance 20:42 Excellent Abhijeet
Device Added Manually 22:20 Excellent Abhijeet
REMARK
Done
Done

Done
Done
Done

Done

Done
Done

Done
Done

Done

Done

Done

Done
Done

Done
Done
Done

Done
Done
Done
 Wi-Fi Signals Wi-Fi Signals
Date Checked By Room /Area WIFI Download Speed
Table Side Bed Side
1-Aug-18 Abhijeet 105 Excellent Excellent 259KBps
1-Aug-18 Abhijeet 206 Excellent Excellent 255KBps
1-Aug-18 Abhijeet 410 Excellent Excellent 264KBps
1-Aug-18 Abhijeet 507 Excellent Excellent 261KBps
1-Aug-18 Abhijeet 611 Excellent Excellent 256KBps
2-Aug-18 Abhijeet 203 Excellent Excellent 262KBps
2-Aug-18 Abhijeet 414 Excellent Excellent 257KBps
2-Aug-18 Abhijeet 514 Excellent Excellent 265KBps
2-Aug-18 Abhijeet 704 Excellent Excellent 253KBps
2-Aug-18 Abhijeet 818 Excellent Excellent 260KBps
3-Aug-18 Abhijeet 307 Excellent Excellent 263KBps
3-Aug-18 Abhijeet 308 Excellent Excellent 253KBps
3-Aug-18 Abhijeet 505 Excellent Excellent 259KBps
3-Aug-18 Abhijeet 621 Excellent Excellent 266KBps
3-Aug-18 Abhijeet 817 Excellent Excellent 258KBps
4-Aug-18 Abhijeet 204 Excellent Excellent 254KBps
4-Aug-18 Abhijeet 424 Excellent Excellent 263KBps
4-Aug-18 Abhijeet 506 Excellent Excellent 259KBps
4-Aug-18 Abhijeet 624 Excellent Excellent 266KBps
4-Aug-18 Abhijeet 825 Excellent Excellent 257KBps
5-Aug-18 Abhijeet 301 Excellent Excellent 265KBps
5-Aug-18 Abhijeet 516 Excellent Excellent 256KBps
5-Aug-18 Abhijeet 519 Excellent Excellent 260KBps
5-Aug-18 Abhijeet 604 Excellent Excellent 252KBps
5-Aug-18 Abhijeet 704 Excellent Excellent 263KBps
5-Aug-18 Abhijeet 709 Excellent Excellent 254KBps
6-Aug-18 Abhijeet 210 Excellent Excellent 263KBps
6-Aug-18 Abhijeet 304 Excellent Excellent 257KBps
6-Aug-18 Abhijeet 507 Excellent Excellent 260KBps
6-Aug-18 Abhijeet 704 Excellent Excellent 251KBps
6-Aug-18 Abhijeet 723 Excellent Excellent 264KBps
6-Aug-18 Abhijeet 809 Excellent Excellent 256KBps
7-Aug-18 Abhijeet 224 Excellent Excellent 262KBps
7-Aug-18 Abhijeet 414 Excellent Excellent 266KBps
7-Aug-18 Abhijeet 507 Excellent Excellent 254KBps
7-Aug-18 Abhijeet 616 Excellent Excellent 251KBps
7-Aug-18 Abhijeet 702 Excellent Excellent 259KBps
8-Aug-18 Mahadev 622 Excellent Excellent 258KBps
8-Aug-18 Mahadev 511 Excellent Excellent 254KBps
8-Aug-18 Mahadev 724 Excellent Excellent 263KBps
9-Aug-18 Mahadev 321 Excellent Excellent 253KBps
9-Aug-18 Mahadev 703 Excellent Excellent 259KBps
9-Aug-18 Mahadev 707 Excellent Excellent 261KBps
9-Aug-18 Mahadev 720 Excellent Excellent 256KBps
10-Aug-18 Abhijeet 408 Excellent Excellent 263KBps
10-Aug-18 Abhijeet 423 Excellent Excellent 255KBps
10-Aug-18 Abhijeet 611 Excellent Excellent 261KBps
10-Aug-18 Abhijeet 614 Excellent Excellent 265KBps
10-Aug-18 Abhijeet 615 Excellent Excellent 257KBps
10-Aug-18 Abhijeet 624 Excellent Excellent 251KBps
11-Aug-18 Abhijeet 415 Excellent Excellent 266KBps
11-Aug-18 Abhijeet 515 Excellent Excellent 262KBps
11-Aug-18 Abhijeet 518 Excellent Excellent 254KBps
11-Aug-18 Abhijeet 612 Excellent Excellent 250KBps
11-Aug-18 Abhijeet 724 Excellent Excellent 259KBps
11-Aug-18 Abhijeet 816 Excellent Excellent 261KBps
12-Aug-18 Abhijeet 314 Excellent Excellent 257KBps
12-Aug-18 Abhijeet 402 Excellent Excellent 266KBps
12-Aug-18 Abhijeet 506 Excellent Excellent 251KBps
12-Aug-18 Abhijeet 610 Excellent Excellent 260KBps
12-Aug-18 Abhijeet 711 Excellent Excellent 263KBps
13-Aug-18 Abhijeet 403 Excellent Excellent 252KBps
13-Aug-18 Abhijeet 409 Excellent Excellent 264KBps
13-Aug-18 Abhijeet 520 Excellent Excellent 257KBps
13-Aug-18 Abhijeet 702 Excellent Excellent 261KBps
13-Aug-18 Abhijeet 708 Excellent Excellent 267KBPS
14-Aug-18 Abhijeet 221 Excellent Excellent 256KBps
14-Aug-18 Abhijeet 320 Excellent Excellent 260KBps
14-Aug-18 Abhijeet 405 Excellent Excellent 265KBps
14-Aug-18 Abhijeet 515 Excellent Excellent 258KBps
14-Aug-18 Abhijeet 820 Excellent Excellent 252KBps
 Room facing/AP location Remark

Below the Table of Furniture Working

Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
 TRUST YOU REPORT AUGUST
IBIS Hotel Pune
Viman nagar Pune

Sr. No. Guest Name Type of Travller C/I date C/O Date Room No

1 Sarah Fathima Single 18-Jul-18 19-Jul-18 212

2 Sonali Sant Single 23-Jul-18 29-Jul-18 102
3 Prathibha KM Single 20-Jul-18 28-Jul-18 314

4 Satish Chiloba 27-Jul-18 30-Jul-18 423

Family
5 Krishnendu Sadhukhan Single 2-Aug-18 6-Aug-18 206

6 Lata Gandhi Couple 20-Jul-18 21-Jul-18 319

7 S.T Nedunseliian Single 20-Jul-18 21-Jul-18 406

8 Ankita Benjamin Single 31-Jul-18 10-Aug-18 414

ORT AUGUST 2018
Today's score

Devices Internet
Internet Plans Duration of
Trust You Trust You Used & Total Data Assistance Complimentary/
Score(100%) Used (Mention Use ( in Nights) Mode of
Feedback Utilisation Availed of Internet Discount
Not used) Sec Use (Y/N)

NO 100 Free Plan 1 Complimentary

10,915 343.47 MB N
NO 90 Free Plan 7,510 1 811.34 MB N Complimentary
NO 90 Free Plan 38,427 1 3.69 GB N Complimentary

NO 100 Free Plan 252,000 2 2.42 GB N Complimentary

NO 70 Free Plan 68,439 2 2.11 GB N Complimentary

NO 100 Free Plan 36,215 1 18.10 MB N Complimentary

NO 100 Free Plan 10,875 1 253.01 MB N Complimentary

NO 100 Free Plan 126,800 2 5.91 GB N Complimentary

 Complimentary/ Root Cause of
Guest comment Any Login Guest
Internet Discount Complaint
on Internet Failure Complaint
Category * (Remarks if any)

Complimentary NO NO NO NO
Complimentary NO NO NO NO
Complimentary NO NO NO NO

Complimentary NO NO NO NO

Complimentary NO NO NO NO

Complimentary NO NO NO NO

Complimentary NO NO NO NO

Complimentary NO NO NO NO
 `
Internet Number of
Date Bandwidth
Usage coupon users
1-Aug-18 NA 40 MBPS
2-Aug-18 NA 40 MBPS
3-Aug-18 NA 40 MBPS
4-Aug-18 NA 40 MBPS
5-Aug-18 NA 40 MBPS
6-Aug-18 NA 40 MBPS
7-Aug-18 NA 40 MBPS
8-Aug-18 NA 40 MBPS
9-Aug-18 NA 40 MBPS
10-Aug-18 NA 40 MBPS
11-Aug-18 NA 40 MBPS
12-Aug-18 NA 40 MBPS
13-Aug-18 NA 40 MBPS
14-Aug-18 NA 40 MBPS

TOTAL 40MBPS
PRTG 40Mbps line TTML and Tikona
DATE Engg Name Time
 Aug-18
PROBLEM INCIDENCE WITH NETWORK
RESOLUTION
Date & Time Checked By Lobby GM Office Restaurant HUB Imeet 1

1/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent

2/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
3/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
4/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
5/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
6/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
7/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
8/8/2018 Mahadev Excellent Excellent Excellent Excellent Excellent
9/8/2018 Mahadev Excellent Excellent Excellent Excellent Excellent
10/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
11/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
12/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
13/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
14/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
 Imeet tea
Imeet 2 Imeet 3 Remarks
break area
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
 Coupon Log

Guest/compny name Plan No of coupon

PYN AUTOCOMP PVT.LTD. 1 Day 2
IOPEX 1 Day 1
BAJAJ TRAIN THE TRAINER 1 Day 1
BAJAJ INDUCTION 1 Day 2
BAJAJ INDUCTION 1 Day 1
CARS 24 MEET 1 Day 1
 Coupon ID/Pswd Issued by Date
1. ID:fmxy, Pswd:itka 2. ID:vmxh, Pswd:vifu Abhijeet 5-Aug-18
1.ID:ofqa, Pswd:cmvf Abhijeet 11-Aug-18
1.ID:mhwt, Pswd:onxq Abhijeet 11-Aug-18
1. ID:mjch, Pswd:vnyr 2. ID:ipbc, Pswd:kxf Abhijeet 11-Aug-18
1.ID:skvo, Pswd:hoab Abhijeet 12-Aug-18
1.ID:ymap, Pswd:xuwx Abhijeet 14-Aug-18
 IBIS PUNE VIMAN NAGAR
Aug-18
DATE MAC ADDRESS GUEST NAME/ROOM NO ADDED TIME
1-Aug-18 E82AEAB51ECC 203-1 14 Days
1-Aug-18 0C84DCE9C4CF 203-2 14 Days
5-Aug-18 24da9b6d113d 322-1 10 Days
12-Aug-18 a8967501c46b 310-1 7 Days
13-Aug-18 E4A47115E181 412-1 1 Days
14-Aug-18 4C3488586D6C 717-1 4 Days
ACCESS TIME ADDED REASON
17:02 Guest don’t want the login process on daily basis
17:10 Guest don’t want the login process on daily basis
15:05 Guest don’t want the login process on daily basis
10:55 Maximum Device Reached
19:46 Maximum Device Reached
22:18 Guest don’t want the login process on daily basis
ENGG NAME
Abhijeet
Abhijeet
Abhijeet
Abhijeet
Abhijeet
Abhijeet