DATE ROOM NO CALL FROM TIME

1-Aug-18 223 Reception 16:57

1-Aug-18 101 Reception 23:05

2-Aug-18 219 Reception 16:47

2-Aug-18 405 Reception 20:17
2-Aug-18 521 Reception 21:52

3-Aug-18 322 Reception 21:29

4-Aug-18 417 Reception 19:22

4-Aug-18 708 Reception 22:05

5-Aug-18 205 Reception 11:40

5-Aug-18 322 Reception 14:57

6-Aug-18 610 Reception 21:07

IBIS HOTEL VIMANAGAR PUNE
Aug-18
PROBLEM INCIDENCE DONE TIME Signal Strength ENGG NAME
Device Added Manually 17:10 Excellent Abhijeet
Login Assistance 23:11 Excellent Abhijeet

Login Assistance 16:53 Excellent Abhijeet

Incorrect Lastname 20:23 Excellent Abhijeet
Incorrect Lastname 21:58 Excellent Abhijeet

Login Assistance 21:37 Excellent Abhijeet

Login Assistance 19:28 Excellent Abhijeet

Login Assistance 22:11 Excellent Abhijeet

Login Assistance 11:48 Excellent Abhijeet

Device Added Manually 15:05 Excellent Abhijeet

Incorrect Lastname 21:14 Excellent Abhijeet

REMARK
Done
Done

Done
Done
Done

Done

Done
Done

Done
Done

Done
 Wi-Fi Signals Wi-Fi Signals
Date Checked By Room /Area WIFI Download Speed
Table Side Bed Side
1-Aug-18 Abhijeet 105 Excellent Excellent 259KBps
1-Aug-18 Abhijeet 206 Excellent Excellent 255KBps
1-Aug-18 Abhijeet 410 Excellent Excellent 264KBps
1-Aug-18 Abhijeet 507 Excellent Excellent 261KBps
1-Aug-18 Abhijeet 611 Excellent Excellent 256KBps
2-Aug-18 Abhijeet 203 Excellent Excellent 262KBps
2-Aug-18 Abhijeet 414 Excellent Excellent 257KBps
2-Aug-18 Abhijeet 514 Excellent Excellent 265KBps
2-Aug-18 Abhijeet 704 Excellent Excellent 253KBps
2-Aug-18 Abhijeet 818 Excellent Excellent 260KBps
3-Aug-18 Abhijeet 307 Excellent Excellent 263KBps
3-Aug-18 Abhijeet 308 Excellent Excellent 253KBps
3-Aug-18 Abhijeet 505 Excellent Excellent 259KBps
3-Aug-18 Abhijeet 621 Excellent Excellent 266KBps
3-Aug-18 Abhijeet 817 Excellent Excellent 258KBps
4-Aug-18 Abhijeet 204 Excellent Excellent 254KBps
4-Aug-18 Abhijeet 424 Excellent Excellent 263KBps
4-Aug-18 Abhijeet 506 Excellent Excellent 259KBps
4-Aug-18 Abhijeet 624 Excellent Excellent 266KBps
4-Aug-18 Abhijeet 825 Excellent Excellent 257KBps
5-Aug-18 Abhijeet 301 Excellent Excellent 265KBps
5-Aug-18 Abhijeet 516 Excellent Excellent 256KBps
5-Aug-18 Abhijeet 519 Excellent Excellent 260KBps
5-Aug-18 Abhijeet 604 Excellent Excellent 252KBps
5-Aug-18 Abhijeet 704 Excellent Excellent 263KBps
5-Aug-18 Abhijeet 709 Excellent Excellent 254KBps
6-Aug-18 Abhijeet 210 Excellent Excellent 263KBps
6-Aug-18 Abhijeet 304 Excellent Excellent 257KBps
6-Aug-18 Abhijeet 507 Excellent Excellent 260KBps
6-Aug-18 Abhijeet 704 Excellent Excellent 251KBps
6-Aug-18 Abhijeet 723 Excellent Excellent 264KBps
6-Aug-18 Abhijeet 809 Excellent Excellent 256KBps
7-Aug-18 Abhijeet 224 Excellent Excellent 262KBps
7-Aug-18 Abhijeet 414 Excellent Excellent 266KBps
7-Aug-18 Abhijeet 507 Excellent Excellent 254KBps
7-Aug-18 Abhijeet 616 Excellent Excellent 251KBps
7-Aug-18 Abhijeet 702 Excellent Excellent 259KBps
 Room facing/AP location Remark

Below the Table of Furniture Working

Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
 TRUST YOU REPORT AUGUST
IBIS Hotel Pune
Viman nagar Pune

Sr. No. Guest Name Type of Travller C/I date C/O Date Room No

1 Sarah Fathima Single 18-Jul-18 19-Jul-18 212

2 Sonali Sant Single 23-Jul-18 29-Jul-18 102
3 Prathibha KM Single 20-Jul-18 28-Jul-18 314
ORT AUGUST 2018
Today's score

Devices Internet
Internet Plans Duration of
Trust You Trust You Used & Total Data Assistance Complimentary/
Score(100%) Used (Mention Use ( in Nights) Mode of
Feedback Utilisation Availed of Internet Discount
Not used) Sec Use (Y/N)

NO 100 Free Plan 1 Complimentary

10,915 343.47 MB N
NO 90 Free Plan 7,510 1 811.34 MB N Complimentary
NO 90 Free Plan 38,427 1 3.69 GB N Complimentary
 Complimentary/ Root Cause of
Guest comment Any Login Guest
Internet Discount Complaint
on Internet Failure Complaint
Category * (Remarks if any)

Complimentary NO NO NO NO
Complimentary NO NO NO NO
Complimentary NO NO NO NO
 `
Internet Number of
Date Bandwidth
Usage coupon users
1-Aug-18 NA 40 MBPS
2-Aug-18 NA 40 MBPS
3-Aug-18 NA 40 MBPS
4-Aug-18 NA 40 MBPS
5-Aug-18 NA 40 MBPS
6-Aug-18 NA 40 MBPS
7-Aug-18 NA 40 MBPS

TOTAL 40MBPS
PRTG 40Mbps line TTML and Tikona
DATE Engg Name Time
 Aug-18
PROBLEM INCIDENCE WITH NETWORK
RESOLUTION
Date & Time Checked By Lobby GM Office Restaurant HUB Imeet 1

1/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent

2/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
3/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
4/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
5/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
6/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
7/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
 Imeet tea
Imeet 2 Imeet 3 Remarks
break area
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
 Coupon Log

Guest/compny name Plan No of coupon

PYN AUTOCOMP PVT.LTD. 1 Day 2
 Coupon ID/Pswd Issued by Date
1. ID:fmxy, Pswd:itka 2. ID:vmxh, Pswd:vifu Abhijeet 5-Aug-18
 IBIS PUNE VIMAN NAGAR
Aug-18
DATE MAC ADDRESS GUEST NAME/ROOM NO ADDED TIME
1-Aug-18 E82AEAB51ECC 203-1 14 Days
1-Aug-18 0C84DCE9C4CF 203-2 14 Days
5-Aug-18 24da9b6d113d 322-1 10 Days
ACCESS TIME ADDED REASON
17:02 Guest don’t want the login process on daily basis
17:10 Guest don’t want the login process on daily basis
15:05 Guest don’t want the login process on daily basis
ENGG NAME
Abhijeet
Abhijeet
Abhijeet