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Release 12 Notes - Receivables:

This document is intended as a quick guide to introduce some of the new functionality ported with
Oracle Receivables. For a more in depth explanation of the Receivables Module refer to the Oracle
Receivables R12 User Guide

Customers
The main visual change is that Customers are no longer accessed through the Customer Standard Form;
they are now accessed through a new HTML User Interface (UI). The new interface is accessed
through the same navigation path. An example can be seen through the screenshots below:

Ref 1. The Main Customer Search UI

Ref 2. The Customer Account UI (accessed through clicking on the Accounts Details Icon)

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Ref 3. The Address Record - Site Details (accessed through clicking on the Address Details for the Site)

Ref 4. The Address Record - Business Purposes

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Ref 5. The Address Record – Communication

Ref 6. Address Record – Payment Details

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Ref 7. Address Details – Profile

Ref 8. Address Details – Profile Amounts (Note here amounts can be stored in Different Currencies)

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Ref 9. Address Details – Late Charges

Transactions
The new Transactions Form has increased 1st page visibility from previous versions (See Below). The
1st page now shows the Balance on the Transaction. It also shows more information about the
Customer.

Ref 10. Transactions 1st Page

Receipts
Similar to Transactions the 1st Page visibility has been enhanced.

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Ref 11. Receipts 1st Page

Diagnostics
Release 12 now includes a diagnostics tool for looking at Base Table Information Stored in the
Receivables Application and it’s Open Interface Tables.

To access the diagnostics, you need access to the System Administration Responsibility. Navigate to
Diagnostics => Diagnostics Tests from this Responsibility. Search and Click on the Receivables Link
on the HTML Diagnostic UI. Each test shows base table data and versions of relevant oracle
installation files. This information is especially useful when dealing with Oracle Support to diagnose
issues with a particular set of data.

Ref 12. Diagnostics Tests – Receivables

Please see the R12 diagnostics Tool.zip Document Collection for an overview of this functionality.
Below is a simple demonstration of running diagnostics for a Receivables Transaction. We use the
same Transaction as the one seen in the screenshot earlier:

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Ref 13. Diagnostics Test – Transactions (see the base table information for the transaction using this test).

Tax
Tax is now stored in the E-business Tax Module. The Tax line can be seen in the ZX_LINES tables. A
Tax line is also created in the Transaction Lines Table RA_CUST_TRX_LINES_ALL for backwards
portability. This can be demonstrated by again looking at the Transactions Diagnostics Test:

Ref 14. Tax Lines at Base Table Level in R12

Accounting
Accounting is now generated in the Oracle Subledger Accounting (SLA) Module for Transactions and
Receipts (See R12 Subledger Accounting Document). To generate the accounting for the Transaction
created earlier, we can either go to the Tools => Create Accounting from the Transactions Form itself
or run the Concurrent Program Create Accounting. We can view the Accounting generated earlier by
navigating to the Tools => View Accounting menu Option.

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Ref 15. Tools Menu Options

On opening the View Accounting we see:

Ref 16. View Accounting for a Transaction in Oracle Subledger Accounting (SLA)

We can also see the accounting entries created in SLA using the Transaction Diagnostics Test:

Ref 17. Accounting at Base Table Level.

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Collections
Collections are now part of the Oracle Advanced Collections Application in R12 but are still available
through Receivables Manager Responsibilities. In R12 the Collections Workbench has now been
redundant.

Collections Main Window

Ref 19. Collections Main Window

Collections Work Queue


Collector’s Work Queue provides a high-level list of all actionable work assigned to or owned by a
collections agent. This work is automatically ‘pushed’ to the agent as part of the automated collections
management flow provided by Oracle Advanced Collections.

Ref 18 Collectors Universal work Queue

For more information on migrating to Oracle Advanced Collections see Metalink note:
Migrating to Oracle Advanced Collections: An Overview for Oracle Receivables Users

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