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Oral Communication in Context interaction, conveying information, and


Prepared by Mr. Edsel R. Alapag establishing interpersonal connections.
o Regulating communication. We use eye
TYPES OF NONVERBAL COMMUNICATION contact to signal to others that we are ready
to speak or we use it to cue others to speak.
I. Kinesics o Monitoring interaction. Eye contact takes in
 The word kinesics comes from the root word kinesis, feedback and other nonverbal cues and sends
which means “movement.” information. Our eyes bring in the visual
 It outlines the use of gestures, head movements and information we need to interpret people’s
posture, eye contact, and facial expressions as movements, gestures, and eye contact. A
nonverbal communication. speaker can use his or her eye contact to
determine if an audience is engaged,
A. Gestures confused, or bored and then adapt his or her
 There are three main types of gestures: adaptors, message accordingly.
emblems, and illustrators. o Conveying information. Making eye contact
o Adaptors are touching behaviors and with others also communicates intimidation
movements that indicate internal states or communicate flirtation. As we learned, eye
related to arousal, anxiety, or uneasiness. contact is a key immediacy behavior, and it
o Three types of adaptors based on focus, signals to others that we are available for
direction, or target: self-adaptors, alter- communication.
adaptors, and object-adaptors o Establishing interpersonal connections.
 Self-adaptors usually satisfy a physical Making eye contact with others can establish
need, especially to make you more rapport or connection.
comfortable.
 Alter-adaptors are body movements D. Facial Expressions
you make in response to your current  Our faces are the most expressive part of our
interactions. bodies.
 Object-adaptors are movements that  Much research has supported the universality of
involve your manipulation of some a core group of facial expressions: happiness,
objects, often sign of negative feelings. sadness, fear, anger, and disgust. The first four
o Emblems are gestures that have a specific are especially identifiable across cultures.
agreed-on meaning or meanings with a  Our faces are the most expressive part of our
culture. They are gestures that have a specific body and can communicate an array of different
meaning. emotions.
o Illustrators are the most common type of  Facial expressions help set the emotional tone for
gesture and are used to illustrate the verbal a speech. In order to set a positive tone before
message they accompany. you start speaking, briefly look at the audience
and smile to communicate friendliness, openness,
B. Head Movements and Posture and confidence. Beyond your opening and
 Head movements and posture are often both welcoming facial expressions, facial expressions
used to acknowledge others and communicate communicate a range of emotions and can be
interest or attentiveness. In terms of head used to infer personality traits and make
movements, a head nod is a universal sign of judgments about a speaker’s credibility and
acknowledgement in cultures where the formal competence. Facial expressions can
bow is no longer used as a greeting. communicate that a speaker is tired, excited,
 There are four general human postures: standing, angry, confused, frustrated, sad, confident, smug,
sitting, squatting, and lying down. shy, or bored.

C. Eye Contact (Oculesics) II. Haptics


 Oculesics comes from the Latin word oculus,  It refers to the study of communication by touch.
meaning “eye.”  Touch is necessary for human social development,
 The face and eyes are the main point of focus and it can be welcoming, threatening, or
during communication, and along with our ears persuasive.
our eyes take in most of the communicative  There are several types of touch: functional-
information around us. professional, social-polite, friendship-warmth,
 Eye contact serves several communicative love-intimacy, and sexual-arousal touch.
functions: regulating interaction, monitoring
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o At the functional-professional level, touch impressions about our emotional state,


is related to a goal or part of a routine credibility, and intelligence.
professional interaction, which makes it less  As with volume, variations in speaking rate can
threatening and more expected; has the interfere with the ability of others to receive
potential to be therapeutic and comforting and understand verbal messages. A slow
o At the social-polite level, socially speaker could bore others and lead their
sanctioned touching behaviors help initiate attention to wander. A fast speaker may be
interactions and show that others are difficult to follow, and the fast delivery can
included and respected; it exchange plays actually distract from the message.
into initial impression formation, which can  Our tone of voice can be controlled somewhat
have important implications for how an with pitch, volume, and emphasis, but each
interaction and a relationship unfold. voice has a distinct quality known as a vocal
o At the friendship-warmth level, touch signature. Voices vary in terms of resonance,
interactions are important because they pitch, and tone, and some voices are more
serve a relational maintenance purpose and pleasing than others.
communicate closeness, liking, care, and  Verbal fillers are sounds that fill gaps in our
concern. The types of touching at this level speech as we think about what to say next. They
also vary greatly from more formal and are considered a part of nonverbal
ritualized to more intimate, which means communication because they are not like typical
friends must sometimes negotiate their words that stand in for a specific meaning or
own comfort level with various types of meanings. Verbal fillers such as “um,” “uh,”
touch and may encounter some ambiguity if “like,” and “ah” are common in regular
their preferences don’t match up with their conversation and are not typically disruptive.
relational partner’s.  Various communicative functions of vocalics:
o At the love-intimacy level, touch is more repetition, complementing, accenting,
personal and is typically only exchanged substituting, and regulating, and contradicting
between significant others, such as best o Repetition. Vocalic cues reinforce other
friends, close family members, and verbal and nonverbal cues (e.g., saying “I’m
romantic partners. It does enhance feelings not sure” with an uncertain tone).
of closeness. o Complementing. Vocalic cues elaborate on
o At the sexual-arousal touch, the most or modify verbal and nonverbal meaning
intimate form of touch, as it is intended to (e.g., the pitch and volume used to say “I
physically stimulate another person. love sweet potatoes” would add context to
the meaning of the sentence, such as the
III. Vocalics degree to which the person loves sweet
 Paralanguage refers to the vocalized but potatoes or the use of sarcasm).
nonverbal parts of a message. o Accenting. Vocalic cues allow us to
 Vocalics is the study of paralanguage, which emphasize particular parts of a message,
includes the vocal qualities that go along with which helps determine meaning (e.g., “She is
verbal messages, such as pitch, volume, rate, my friend,” or “She is my friend,” or “She is
vocal quality, and verbal fillers. my friend”).
 Pitch helps convey meaning, regulate o Substituting. Vocalic cues can take the place
conversational flow, and communicate the of other verbal or nonverbal cues (e.g.,
intensity of a message. saying “uh huh” instead of “I am listening
 Paralanguage provides important context for and understand what you’re saying”).
the verbal content of speech. For example, o Regulating. Vocalic cues help regulate the
volume helps communicate intensity. flow of conversations (e.g., falling pitch and
 A louder voice is usually thought of as more slowing rate of speaking usually indicate the
intense, although a soft voice combined with a end of a speaking turn).
certain tone and facial expression can be just as o Contradicting. Vocalic cues may contradict
intense. other verbal or nonverbal signals (e.g., a
 In our age of computer-mediated person could say “I’m fine” in a quick, short
communication, TYPING IN ALL CAPS is usually tone that indicates otherwise).
seen as offensive, as it is equated with yelling.
 Speaking rate refers to how fast or slow a IV. Proxemics
person speaks and can lead others to form  Proxemics refers to the study of how space and
distance influence communication.
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 Proxemics Distances: Public Space, Social Space, o Intimate Space has the invisible line that is 1.5
Personal Space, and Intimate Space feet from our body, we enter the intimate
o Public and social zones refer to the space four zone, which is reserved for only the closest
or more feet away from our body, and the friends, family, and romantic/intimate
communication that typically occurs in these partners. It is impossible to completely ignore
zones is formal and not intimate. people when they are in this space, even if we
o Public space (12 Feet or more) is the least are trying to pretend that we’re ignoring them.
personal of the four zones and would typically A breach of this space can be comforting in
be used when a person is engaging in a formal some contexts and annoying or frightening in
speech and is removed from the audience to others. We need regular human contact that
allow the audience to see or when a high- isn’t just verbal but also physical. We have
profile or powerful person like a celebrity or already discussed the importance of touch in
executive maintains such a distance as a sign nonverbal communication, and in order for
of power or for safety and security reasons. It that much-needed touch to occur, people
would be difficult to have a deep conversation have to enter our intimate space. Being close
with someone at this level because you have to someone and feeling their physical
to speak louder and don’t have the physical presence can be very comforting when words
closeness that is often needed to promote fail. There are also social norms regarding the
emotional closeness and/or establish rapport. amount of this type of closeness that can be
o Social Space (4–12 Feet) is typically in the displayed in public, as some people get
context of a professional or casual interaction, uncomfortable even seeing others interacting
but not intimate or public. This distance is in the intimate zone. While some people are
preferred in many professional settings comfortable engaging in or watching others
because it reduces the suspicion of any engage in PDAs (public displays of affection)
rudeness. others are not.
o Personal and intimate zones refer to the
space that starts at our physical body and o Territoriality
extends four feet. These zones are reserved  Territoriality is an innate drive to take up
for friends, close acquaintances, and and defend spaces. This drive is shared by
significant others. many creatures and entities, ranging from
o Personal Space (1.5–4 Feet) occurs much of packs of animals to individual humans to
our communication, which is typically the nations. Whether it’s a gang territory, a
“personal space bubble” and extends from 1.5 neighborhood claimed by a particular
feet to 4 feet away from our body. This zone is salesperson, your preferred place to sit in a
broken up into two subzones, which helps us restaurant, your usual desk in the classroom,
negotiate close interactions with people we or the seat you’ve marked to save while
may not be close to interpersonally. getting concessions at a sporting event, we
 The outer-personal zone extends from 2.5 claim certain spaces as our own. There are
feet to 4 feet and is useful for conversations three main divisions for territory: primary,
that need to be private but that occur secondary, and public.
between people who are not  Primary territories are marked or
interpersonally close. This zone allows for understood to be exclusively ours and
relatively intimate communication but under our control. A person’s house,
doesn’t convey the intimacy that a closer yard, room, desk, side of the bed, or
distance would, which can be beneficial in shelf in the medicine cabinet could be
professional settings. considered primary territories.
 The inner-personal zone extends from 1.5  Secondary territories don’t belong to us
feet to 2.5 feet and is a space reserved for and aren’t exclusively under our control,
communication with people we are but they are associated with us, which
interpersonally close to or trying to get to may lead us to assume that the space
know. In this subzone, we can easily touch will be open and available to us when
the other person as we talk to them, briefly we need it without us taking any further
placing a hand on his or her arm or steps to reserve it. This happens in
engaging in other light social touching that classrooms regularly. Students often sit
facilitates conversation, self-disclosure, and in the same desk or at least same
feelings of closeness. general area as they did on the first day
of class.
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 Public territories are open to all people. small units and scheduled in advance.
People are allowed to mark public Polychronic people keep more flexible
territory and use it for a limited period schedules and may engage in several activities
of time, but space is often up for grabs, at once. Monochronic people (time as fixed
which makes public space difficult to and measured) tend to schedule their time
manage for some people and can lead to more rigidly and do one thing at a time. A
conflict. To avoid this type of situation, polychronic or monochronic orientation to
people use a variety of objects that are time influences our social realities and how
typically recognized by others as we interact with others.
nonverbal cues that mark a place as
temporarily reserved References:

V. Chronemics Castellas, M.N. and Tanoy, A. D. (2000). Speech


 Chronemics refers to the study of how time communication: An integrative approach. Mindset Publishing,
affects communication. Time can be classified Inc.: Iloilo City.
into several different categories, including
biological, personal, physical, and cultural time. www.lib.umn.edu/communication/chapter/4-2-types-of-
o Biological time refers to the rhythms of living nonverbal-communication/
things. Humans follow a circadian rhythm,
meaning that we are on a daily cycle that
influences when we eat, sleep, and wake. Answer the following questions comprehensively. Follow
When our natural rhythms are disturbed, by the prescribed format.
all-nighters, jet lag, or other scheduling
abnormalities, our physical and mental health Format: MS Word, font style- Courier New, font size- 12,
and our communication competence and Justified, short-size coupon bond, single space
personal relationships can suffer.
o Personal time refers to the ways in which Due on August 03, 2018 (Friday), send it @
individuals experience time. The way we edselalapag24@gmail.com thru gmail.
experience time varies based on our mood,
our interest level, and other factors. Think File name of your written output should be: LAST NAME, FIRST
about how quickly time passes when you are NAME, MIDDLE INITIAL-- SECTION
interested in and therefore engaged in
something. Individuals also vary based on 1. Provide an example of how eye contact plays a role
whether or not they are future or past in your communication throughout the day, and
oriented. People with past-time orientations explain.
may want to reminisce about the past, reunite
with old friends, and put considerable time 2. Getting integrated: Many people do not think of
into preserving memories and keepsakes in time as an important part of our nonverbal
scrapbooks and photo albums. People with communication. Provide an example of how
future-time orientations may spend the same chronemics sends nonverbal messages in academic
amount of time making career and personal settings, professional settings, and personal settings.
plans, writing out to-do lists, or researching
future vacations, potential retirement spots, 3. Out of the five types of nonverbal communication
or what book they’re going to read next. we have discussed, which type do you think you
o Physical time refers to the fixed cycles of days, need to improve yourself in order to communicate
years, and seasons. Physical time, especially to others well
seasons, can affect our mood and
psychological states. Some people experience
seasonal affective disorder that leads them to
experience emotional distress and anxiety
during the changes of seasons, primarily from
warm and bright to dark and cold (summer to
fall and winter).
o Cultural time refers to how a large group of
people view time. Polychronic people (fluid
and adaptable) do not view time as a linear
progression that needs to be divided into

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