Poytechnic University of the Philippines

Sta. Mesa Manila

Tel No. 335-1777 to 364

Dear Respondent,

We are students from Polytechnic University of the Philippines. We are

conducting a research on “Effects of Expansion of Convenience Stores in Barangays in
Rodriguez, Rizal”.

In the regard, we are asking for your precious time, and effort to answer all the
questions in the questionnaire that are important and helpful for the completion of the
study. Rest assured that all data gathered from you will be kept in the highest level of
confidentiality. Your positive response in this request will be valuable contribution for the
success of the study and will highly appreciate.

Thank you very much for your cooperation,

Respectfully yours,

Leo Troy C. Llabres Noted by:

Group Representative

Gerwin M. Ortega, CPA, MBA

Thesis Adviser
Part I. Profile of the Respondents
Instruction: Please check the space provided corresponding to your answer
1. Age
( ) 20 years old and below
( ) 21 to 30 years old
( ) 31 to 40 years old
( ) 41 to 50 years old
( ) 51 years old and above

2. Sex
( ) Male
( ) Female

3. Highest Educational Attainment

( ) Masters Degree Holder
( ) College Graduate
( ) College Undergraduate
( ) Highschool Graduate
( ) Higschool Undergraduate
( ) Elementary Graduate
( ) Elementary Undergraduate
( ) Vocational Graduate
( ) Vocational Undergraduate
( ) Home-schooled (never gone to school)
( ) Others:

4. Monthly Income/Allowance
( ) Below 10,000
( ) 10,000 to less than 20,000
( ) 20,000 to less than 30,000
( ) 30,000 to less than 40,000
( ) 40,000 to less than 50,000
( ) 50,000 above

5. How frequent do you go to a convenience store?

( ) Daily
( ) Weekly
( ) Monthly
( ) Occasionally
( ) Never
 6. What is/are your intentions when going to a convenience store? (Check all that
applies)
( ) Buy meals, beverages, clothing, stationary, etc
( ) Pay bills and tickets
( ) Load
( ) Recharge your cell phone minutes
( ) Use Wi-Fi
( ) Stand By

7. What is/are the products and/or services you bought or avail? (Check all that
applies)
( ) Medicine (Over the counter Drugs)
( ) Foods
( ) Non-alcoholic drinks (fountain drinks, sodas, energy drinks, water, etc.)
( ) Alcoholic Drinks
( ) Toiletries and other personal essentials
( ) Cigarettes/tobacco products

8. How much do you spend when buying in a convenience store?

( ) Below P100
( ) 100 to less than 200
( ) 200 to less than 300
( ) 300 to less than 400
( ) 400 to less than 500
( ) 500 above
Part II. How do you assess the effect of establishment of convenience stores in
modernizing your community in terms of the following aspects?
Please read the questions carefully and put a check mark that corresponds to your
answer:
5 – Strongly Agree
4 - Moderately Agree
3 - Neutral
2 – Moderately Disagree
1 – Highly Disagree

I. Accessibility 5 4 3 2 1

1. Convenience stores provide access to your basic needs such as

food, water, and clothing.
2. I feel safe when buying at convenience stores.
3. Convenience store has products which are not available at
nearby markets.
4. Convenience stores are always trendy.
5. Basic needs (Food, Water, clothing, etc.) are the products I
 generally buy at convenience stores.
6. Convenience stores always have what products and/or services
I am looking for.
7. There is at least one convenience store within our barangay.
8. I buy at convenience stores more frequently if they are nearby.
9. I find products from convenience stores to be beneficial.
10. The crew approaches me right away and appropriately
whenever problem with their products arises.

II. Convenience 5 4 3 2 1

1. Convenience stores give me variety of options.

2. I am accommodated by the crew right away.
3. I buy low-priced products more frequently than expensive ones.
4. The product is available whenever I need it.
5. The convenience store takes the effort to renovate their location
or manage the place more effectively to better serve customers
like me.
6. Low-priced products are in good quality and fit my standards.
7. I find the products I bought valuable.
8. When buying at a convenience store, I find it easy choosing the
product I want to buy.
9. I prefer buying at convenience stores since it consumes less
time.
10. Products of convenience stores have a reasonable price.

III. Satisfaction 5 4 3 2 2

1. I find happiness and fulfillment by the products I buy.

2. I am more satisfied when there are options available.
3. My needs and wants are satisfied by the products I bought.
4. The products meet/exceed my expectations. (Consumables)
5. The services meet/exceed my expectations. (Assistance)
6. I keep on coming back and buy products from convenience
stores.
7. The convenience store never/rarely fails to meet my
expectations.
8. The crew is approachable and accommodating.
9. After several times of buying the same product over and over
again, my satisfaction decreases.
10. The convenience store is properly managed.