Punjab National Bank e-Procurement System

Tender Name: REQUEST FOR PROPOSAL (RFP) FOR PROCUREMENT OF CHATBOT

SOLUTION
Tender NO. : 634

Tender Notice - PNB

Notice :

Punjab National Bank invites online bids (both technical and commercial) from eligible bidders
forthe rate approval and selection of Service Providers for “Procurement of Chatbot solution”.

Interestedbidders may visit our e-Procurement website https://pnbindia.biz or

www.pnbindia.infor downloading the detailed RFP document.The Bids are required to be
submitted online using digital certificates (both signing and encryption) through our e-
Procurement system.&nbspLas date for online bid preparation and hash submission is -
22.05.2018 &nbsptil1600 hrs and bid submission is 23.05.2018 till 1400 Hrs
Define Tender - PNB
Name of the Tender :REQUEST FOR PROPOSAL (RFP) FOR PROCUREMENT OF CHATBOT SOLUTION

Description of the Tender :

REQUEST FOR PROPOSAL (RFP) FOR PROCUREMENT OF CHATBOT SOLUTION
Tender Ref. No. :HO-ITD/DBD/chatbots/2018

Pre-Qualification Criteria :
Tender Notice Date :24/04/2018

Supplier Category :

EMD Amount :65000

Contact Person :Raghav

Contact No. :9818577500

Tender Document - PNB

Tender Document :Corrigendum 2 to RFP for procurement of Chatbot solution.pdf; Corrigendum to RFP for
procurement of Chatbot solution.pdf; RFP for procurement of chatbot solution.pdf
Any other document :No files attached.
PNB Tender Award Details
Contract No. :
Contract Date :

Name of L1 Contractor :
Name of L2 Contractor :
Value of Contract :
Scheduled Date of Completion of Supplies :

PNB Document Purchase Details

Instrument Type :

Instrument Date :

Instrument Number :

Punjab National Bank e-Procurement System

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Punjab National Bank e-Procurement System
Tender Name: REQUEST FOR PROPOSAL (RFP) FOR PROCUREMENT OF CHATBOT
SOLUTION
Tender NO. : 634

Bank Name, Branch :

Amount :25000

Scanned Copy :No files attached.

PNB EMD Details
Instrument Type :

Instrument Number :

Bank Name, Branch :

Amount :65000

Instrument Date :

EMD Amount :

Scanned Copy of EMD :No files attached.

Eligibility Criteria - General - Response
Eligibility Criteria of the Bidder :
S.no ELIGIBILITY CRITERIA
1 The Bidder must be a
registered company in India
under Company Act 1956 &
subsequent amendments in
2013. (Relevant Certificates
to be provided by the
bidder).
SUPPORTING COMPLIANCE (YES/NO)
DOCUMENTS TO BE
SUBMITTED
Certificate of incorporation
or any other certificate of
registration issued by
competent authority from
Government of India.

Note : :
Note
1. For a particular Solution, only the OEM or its authorized representative can bid. If both the OEM and its authorized
representative bid for the same Solution, both the bids will be rejected.

BIDDERS INFORMATION - General - Response

Bidders Information :
S.no Information Particulars / Response
1 Company Name

COMPLIANCE STATEMENT - Response

Punjab National Bank e-Procurement System
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Punjab National Bank e-Procurement System
Tender Name: REQUEST FOR PROPOSAL (RFP) FOR PROCUREMENT OF CHATBOT
SOLUTION
Tender NO. : 634

COMPLIANCE STATEMENT :
Compliance
Terms and Conditions
Description Compliance (Yes/No)
We hereby undertake and agree to
abide by all the terms and conditions
including all annexure, corrigendum(s)
etc. stipulated by the Bank in this
RFP. (Any deviation may result in
disqualification of bids).

checklist general Response

Checklist Technical Bid :
Sr No. Documents Submitted in Bid(Yes/No) Submitted in Bid (Page
No.)
1 Proof of RFP Cost

21 Performa for Technical

Evaluation of RFP for
procurement of Chatbot
Solution (Annexure X)
22 Performa For Bank
Guarantee For Earnest
Money (Annexure-XI)
Note Format for Comercial Bid as per Annexure- :
bank :
commercial offer : General : Response
Revised Performa for Commercial Offer of RFP for Procurement Of Chatbot Solution :
Criteria for selection of H1 bidder: :
TABLE A: :
S.no Items (A) Unit Cost (B) Multiplication Factor Total Cost(Rs.) (D =
(c) B * C)
One-time cost

NOTES: :
1. The rates quoted in commercial bid should be exclusive of all taxes. However, Taxes, if any including GST shall be
paid to the bidder on actual basis at the rate applicable. The rate of applicable GST should be informed and charged
separately in the invoice generated for supply of the product. :
2. Any column left blank by the bidder will result in disqualification of the bid. :

Punjab National Bank e-Procurement System

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