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ASA UNIVERSITY BANGLADESH

(ASAUB)
BBA PROGRAM
Report
on
Probashi Banking Operation of Brac
Bank

Course Title : Money and Banking Semester


: Summer-2010
Course Code : Fin-221 Section :
6d
Submitted to
Md. Tanvir Pavel
Faculty of Business
ASA University Bangladesh (ASAUB)
Submitted by
Name Id No:
Md. Abdul 091-12-0125
Khalek (L)
Rajesh Banik 091-12-0128
Suvra Saha 091-12-0106
Minarul Karim 091-12-0118
Mishu
Rupasree 102-12-0058
Mukherjee
Sharmin Aktar 091-12-0124
Trisha
UBMISSION DATE:
July 26,
2010
Latter of transmittal

July, 2010
To
Ms. Husna Ara
Course Teacher,
Business Communication
ASA University Bangladesh (ASAUB).
Department Of Business Administration

Subject: Term Paper Submission on Internal Communication System of Shatabdhi Homes.

Honorable Sir,
We are pleased to submit the report on “Internal Communication System of Shatabdhi Homes.”
that you have assigned us to prepare as a partial requirement of “Internal Communication
System”. Throughout the term paper we have made. We have tried to give our best effort. We all
member try to include as much information and other related topics as possible. We also try to
follow your instruction that you provide us.

We are sincerely; hope that you will be pleased to read this report. If you think any kind of
further information is vital please inform us, we will be thankful to supply them any time of your
expediency.

Sincerely
Yours,
On behalf of all group member
Md. Abdul Khalek
Acknowledgement
We express our heartiest gratitude to Ms. Husna Ara, Course Instructor, Business
Communication, and Department Of Business Administration for giving us an opportunity to
prepare a report on the project assigned tome. This report is the out come of our Business
Communication subject. To prepare this report titled “Internal Communication System of
Shatabdhi Homes”. We have taken help from different sources, such as Executive officer of
Shatabdhi Homes, Information center of Shatabdhi Homes, annual book, Web page, brochure
and etc. We try to know the total Internal Communication process of Shatabdhi Homes.

Lastly we would like to thank all the respondents who offered their opinions, suggestions and
provided us information through the survey that was conducted by us. Without their help it was
quit difficult for us to complete this report successfully in time.
Executive Summary
Eastern Bank Ltd is one of the leading commercial bank in Bangladesh. It was established in
1992. .They run with gloriously by effective management is engaged in banking services, and
operates 41branches. The principal activities of Eastern Bank Limited are Trade Financing,
Corporate Banking, Private Banking & Retail Banking. The objective of our report is to learn
Probashi Banking Operation of Eastern Bank to identify the opportunities, Problems & to make
some recommendations against these problems in Probashi Banking Operation. Eastern Bank
Limited, a scheduled commercial bank established under the Banking Company Act, 1991 in
Bangladesh.
TABLE OF CONTENTS

Chapter-1 : Intromissions ……………………………………………….


1.1 : Origin of Study ……………………………………………...
1.2 : Objective of Study …………………………………………..
1.3 : Methodology of the Study …………………………………..
1.4 : Limitation of the report ……………………………………..
Chapter-2 : Eastern Bank at a Glance ………………………………….
2.1 : Background …………………………………………………..
2.2 : Vision …………………………………………………………
2.3 : Mission………………………………………………………..
2.4 : Services………………………………………………………..
2.4.1 : Loan Products …………………………………………
2.4.2 : Deposit Products ……….……………………………...
2.4.3 : Cards Products ………………………………………...
2.4.4 : SME Banking Products ………………………………..
2.4.4.1: Loan Products…………………………………...
2.4.4.2: Deposit Products ………………………………..
2.4.5 : EBL Matribhumi – NRB Banking………………………
2.4.6 : Other Services……………………………………………
2.5 : Management ……………………………………………………
Chapter-3 :
Probashi Banking Operation of Eastern Bank Ltd. ………………………

3.1 Probashi Banking……………………………………………….


3.2 Account Opening Form……………………………………………….
3.3 EBL Shonchoy……………………………………………….
3.4 EBL Paribar……………………………………………….
3.5 EBL Global……………………………………………….
3.6 EBL NFCD……………………………………………….
3.7 EBL Smart Remit Card……………………………………………….
Chapter- 4: Finings & Analysis Profitability Analysis…………………………
4.1 Profit and Loss……………………………………………….
4.2 Banking Outside of Bangladesh…………………………………………
Chapter-5 SWOT Analysis ……………………………………………….
5.1 Strengths……………………………………………….
5.2 Weaknesses……………………………………………….
5.3 opportunities……………………………………………….
5.4 Challenges……………………………………………….

Chapter-1 (Intromission)

Non-resident Bangladeshis are offered financially attractive products and ensured of quality
services through "EBL Matribhumi." At present four products are being offered under "EBL
Matribhumi" and more products including NRB Home Loan to follow soon. The products are
EBL Shonchoy, EBL Paribar, EBL Global and EBL NFCD.

"EBL Shonchoy" is a taka savings account for the NRBs. "EBL Paribar" is a family maintenance
account for the NRBs where the relatives can open the account at a minimum charge and enjoy
superior banking services from EBL. Both the products offer daily interest on the deposit
amount, which will be paid monthly to the accounts.

"EBL Global" is a Foreign Currency current account where NRBs can save their money in
foreign currency. EBL Global comes in with an international debit card which can be used
anywhere in the world. "EBL NFCD" is a foreign currency time deposit account where NRBs
can invest their money for a fixed time period.

Eastern Bank Ltd. launched NRB services in 2005 and at present offering money transfer service
through Moneygram International from all over the world. With the launching of "EBL
Matribhumi" - Eastern Bank Ltd. looks forward to offer value added services to the most
important population of the country.

1.1 Origin of the study

we are steadying the course have “Money & Banking” our course teacher is Md. Tanvir Pavel.
One of the requirements of this course is to submit a group report and perform a presentation at
the Last of semester. Our Honorable teacher giving me an opportunity to prepare a report on the
project assigned tome.
1.2 Objective of Study

We try to know about the Internal Communication system of Real of Bangladesh. By this report
we know management policy of Eastern BANK LTD. From this report we try to analyze the total
non resident Banking system. How our commercial banks r operate their NRB accounts. From
this report we also observe the customer service process of Eastern BANK LTD.

1.3 Methodology of the study

Although there were so many limitations, we tried to use both the primary and secondary sources
of collecting information to make the report reasonable with as less abstraction as possible.

Secondary Data
To furnish the report properly information we were mainly taken from half annual report 2010 of
Eastern Bank Limited and from their web page.

Primary Data
To preparing that report, we conducted with the Branch Officer of Eastern Bank
Ltd.

1.4 Limitation the report

 Non-availability of the most recent statistical data and service Information.


 Lake of enough Information.
 Bankers are not well informed about NRB Account.
 Lack of secret Information.
 We have to complete this report within a short time that was not sufficient for a good
exploration.
 We are not expert on report writing so it should have some wrong ….

 Because of information shortage we make some assumption so there may be some


mistake in the report.
Chapter-2
(Eastern Bank at a Glance)

2.1 Background:

Eastern Bank Ltd is a private-owned commercial bank of Bangladesh.


Eastern Bank Limited (EBL) is one of the modern, fully online and technologically superior
private commercial Banks in Bangladesh. Eastern Bank markets a wide range of depository, loan
& card products. Eastern Bank Limited provides commercial banking products and services to
the corporate, mid-market, and retail segment in Bangladesh and internationally. Its deposit
products include savings deposit, EBL SB insurance account, deposit–retail, EBL campus
account, EBL interesting account, EBL confidence, salary account deposits, monthly deposit
plan, bearer certificate of deposits, bills payable and fixed deposits comprising short term
deposits, term deposits, and non resident foreign currency deposits. The company’s loan
portfolio comprise EBL Jibandhara loan, EBL Utshab loan, EBL home loan, EBL fast-cash, EBL
fast loan, EBL executive loan, EBL auto loan, EBL travel-Loan, EBL parse-loan, and education
finance pack, as well as letters of credit, cash credits, overdrafts, and purchased and discounted
bills. It also provides financial products and services, including corporate deposit accounts,
syndicated financing, trustee and agency services, term loan, project finance, export-import
financing, working capital and other finance, bonds and guarantees, investment and business
counseling, infrastructure finance, and cash management services, as well as treasury,
syndication, securities, and custody services. In addition, the company makes investments,
placements, and borrowing in money and capital markets; and deals with foreign exchange
business, as well as provides Internet banking, corporate banking, and Hajj remittance services,
such as handling foreign demand drafts and foreign telegraphic transfers in Saudi Arabian and
local currency. As of December 31, 2008, it had 34 branches, 36 owned automated teller
machines (ATMs), and 118 shared Q-cash ATMs. Eastern Bank Limited was founded in 1992
and is headquartered in Dhaka, Bangladesh. through a network of branches & centers
countrywide. Eastern Bank has its presence in major cities/towns of the country including
Dhaka, Chittagong, Sylhet, Khulna and Rajshahi. Tracing its origin back to 1992, EBL is serving
the individual and corporate clientele alike with remarkable success offering innovative banking
services since then.

2.2 Vision

To become the bank of choice by transforming the way we do business and developing a truly
unique financial institution that delivers superior growth and financial performance and are the
most recognizable brand in the financial services in Bangladesh.

2.3 Mission
We will deliver service excellence to all our customers, both internal and external. We will
constantly challenge our systems, procedures and training to maintain a cohesive and
professional team in order to achieve service excellence. We will create an enabling environment
and embrace a team based culture where people will excel. We will ensure to maximize
shareholder's value.

2.4 Services
2.4.1 Loan Products:
EBL Jibandhara Loan: EBL Jibandhara Loan is an unsecured loan facility. Loan amount
ranges from BDT 50,000 to BDT 1,000,000 at an attractive interest rate.

EBL Utshab Loan: Utshab Loan is a short-term festival loan facility. Loan amount ranges from
BDT 50,000 to BDT 1, 50,000 and repayable in 12-36 installments.

Fast Cash: A secured loan facility against security deposit. It is a revolving credit facility and
interest is charged on drawn amount.

Fast Loan: An EMI based loan secured loan facility for any emergency cash need. Any
individual having an FD or other securities like Wage Earner’s Bond, ICB unit certificate etc.
can avail this short term personal loan with 12 - 36 months repayment period.

EBL Executive Loan: Any purpose loan facility for Salaried Executives (both private sector and
government service). Loan amount ranging from minimum BDT 50,000 to maximum BDT
1,000,000 and the interest rate is highly competitive.

EBL Auto Loan: EBL Auto Loan is an EMI based loan facility for the purpose of purchasing
cars. Loan amount ranges from BDT 350,000 to BDT 2,000,000.
EBL Travel Loan: Available in secured and unsecured versions, EBL Travel Loan offers EMI
based loan facility for meeting the travel related financial needs. Loan amount ranges from Tk
50,000 to Tk 500,000.

EBL Education Finance Pack: EBL Education Finance Pack comprises of three unique
products– EduLoan Secured, EduLoan Unsecured and EduLine. This pack is designed to meet
any type of education financial need of a student. Any creditworthy person can avail the loan for
his/her children or for him/herself. Loan amount is maximum BDT 10, 00,000 or 95% of the
cash security value.

EBL Parse loan: Partial Secured Loan facility for the individuals where one can take loan up to
BDT 10, 00,000 by providing 30% or 50% cash security. Loan interest rate is highly competitive
and can be repayable in maximum 60 months.

2.4.2 Deposit Products:

EBL Interesting: A savings account where interest is calculated on daily basis and credited to
the account on monthly basis.
EBL Campus Account: This is interest bearing savings account for the students.

EBL High Performance Account: Daily interest bearing product with unlimited cash
withdrawal facility. Minimum balance requirement Tk 20,000 and interest is credited in to
account twice a year.

EBL Repeat: Monthly interest payable fixed deposit scheme with 1-3 years tenure.

EBL Confidence: It is an annuity based deposit scheme with monthly installment, not exceeding
Tk. 20,000 per month.

2.4.3 Card Products:

EBL Simple Credit Card: EBL Simple Credit Card is a complete Credit Card solution.
This VISA branded card comes in gold and dual versions with both local and dual currency
facility. Other than regular card features, EBL Simple Credit Card offers zero renewal fee,
double insurance benefit, free cheque book and balance transfer options.

EBL Lifestyle Card: A VISA branded local currency prepaid card that can be used at any VISA
POS or ATMcountrywide. Very popular product among the student segment.

EBL Cool Card: This is a VISA Electron Debit Card for the student banking accounts.

2.4.4 SME Banking Products:

2.4.4.1 Loan Products:


EBL Agrim: This is a short-term unsecured loan facility to meet immediate fund requirement
for any business concern. Loan amount ranges from Tk. 200,000 to Tk. 9,50,000 with single shot
repayment at the end of 1 to 6 months tenure.
EBL Uddog: EBL Uddog is intended to finance business expansion with 50% of the loan
amount in the form of fixed deposit as security. Loan amount ranges from Tk
600,000 to Tk 5,000,000 with monthly installment based repayment within maximum 60
months’ tenure.
EBL Asha: This loan is intended to meet immediate business fund requirement. Loan amount
ranges from Tk. 200,000 to Tk 1,000,000 and monthly installment can be payable within
maximum 24 months tenure.
EBL Puji: It is a long term loan for capital investment under collateral security. Loan amount
ranges from Tk. 10,00,000 to Tk. 50,00,000 and the loan can be repaid within 36 months.
EBL Bannijyo: Credit facility up to BDT 20,000,000 to any legitimate import business with Nil
margin LC facility. 30%-40% of total limit in the form of FD as collateral required. Monthly
installment based repayment facility available.
EBL Mukti: This is an unsecured loan facility is for the women entrepreneurs. Loan amount is
maximum Tk. 300,000 and can be repaid in 36 installments.

2.4.4.2 Deposit Products:

EBL Subidha: A daily interest bearing deposit account for SME entrepreneurs.

2.4.5 EBL Matribhumi - NRB Banking

EBL Shonchoy
EBL Paribar
EBL Global
EBL NFCD

2.4.6 Other Services:

Corporate Banking: EBL Corporate Banking is the strongest unit of the Bank where
customized corporate banking solution is offered to the local and MNC corporates; highly
efficient corporate team backed by cutting-edge technology and determination to serve the
customers is the driving force behind the success of the EBL Corporate Banking division.
Internet Banking: EBL Internet banking application addresses the needs of small, individual
and corporate account holders of the bank. This application provides a comprehensive range of
banking services such as Account Operations and Inquiries,
Fund Transfers and Payments, Utility Bill Payment, Deposits, Loans, Inquiries and other services
and a Session Summary.
NRB Banking: EBL offers full range money transfer facility through MoneyGram, UAE
Exchange and other exchange houses from anywhere in the world.
Student Banking: Other than education loans and student accounts – EBL offers student file
services for the students who seek to study abroad through its dedicated student centers at
Gulshan and Dhanmondi.
Hajj Remittance Service: EBL's Hajj Remittance Service provides convenient, secure and
reliable money transfers during pilgrimage in Mecca, Madina and Jeddah for EBL account
holders. Service includes handling Foreign Demand Drafts (FDDs) and Foreign Telegraphic
Transfers (FTTs) in Saudi Arabian in local currency.
Other than these, EBL also offers Treasury, Syndication, Trade Services and other banking
products and services to serve the customers with utmost sincerity.

“We make things simple for you” – is the corporate statement of EBL and through our
innovative and need-based product and service solutions we demonstrate our pledge to make
things simple for the customers.
2.5 Management
The EBL Management Team or Management Committee (ManCom) comprises of a group of
eleven people and each of them comes with an international working background and is
committed in leveraging their experiences to take EBL to greater heights by ensuring top line
revenues with dynamic capabilities.
EBL ManCom is unique in being able to envision the need of the business by bringing in a
mixture of advanced technology solutions know-how and revamping the organizational make-up
for maximum profitability.
Other than the MD & CEO, the remaining Man ComMembers each head a function viz
Consumer & SME Banking
Corporate Banking
Credit
Finance
Human Resources
Information Technology
Operations

This mix of people is persistent to provide unparallel service to its customers, come up with
timely and innovative products and services and to enhance the capabilities of its people while
emphasizing on the latest technology. This they believe will take the Bank to a leadership
position in the country.
The objective of EBL ManCom is to drive the business to maximize the operational excellence
and efficiency through acquisition of talent, developing systems, processes and people and
through blending in of these to let customers revel in with fulfillment and permanency.
Chapter – 3
“Probashi Banking Operation of Eastern Bank Ltd.”

3.1 Probashi Banking


Bangladesh is a huge labour surplus country. Hence it belongs to the supply
side of the global labour market. The unofficial statistics shows, private recruiting agencies are
charging fees two to five times higher than the fees fixed by the government. According to the
Bureau of Manpower Employment and Training (BMET), the number of Bangladeshis gone
abroad for jobs was 8.32 lakh in 2007, 8.75 lakh in 2008, and 4.75 lakh in 2009. In the first four
months of this year the number was 1, 34,787. Migrant workers sent home around $10 billion
annually in the last three years. Presently over 60 lakh Bangladeshis work abroad, and the
majority of them are in Saudi Arabia, United Arab Emirates, Kuwait, Oman, Qatar, Bahrain,
Malaysia, Singapore, and Libya.
This huge number of workers sends their earnings from abroad to Bangladesh. Eastern Bank
offered a popular service for those immigrant workers name EBL Matribhumi. Now any abroad
workers can easily send their remittance from any country to Bangladesh and they can withdraw
their account from any branch of Eastern Bank. Any One ca easily opens a bank account in
Eastern Bank to fill-up this form.

3.2 Account Opening Form


3.3 EBL Shonchoy
EBL Shonchoy is a daily interest bearing and monthly interest paying taka savings account for the Global Bangladeshis. The
Account is aimed to help NRBs saving their hard earned money in local currency for a secured future. All you need to do is send
the money directly to your EBL Account and it will be there for you growing.
Any Non Resident Bangladeshi is eligible to open EBL Shonchoy Savings account

Eligibility
He/ She should have legal residence and work permit.
Income to be confirmed by employer and in case of self employment, nature of business to be mentioned. 18+ years of age
Minimum Initial Deposit
Tk.1,000 during opening but at least BDT 5,000 must be credited to the account within 60 days of opening through remittance;
else the account will be closed.
Rate Of Interest & Calculation
Rate of Interest @5% p.a. accrued daily and paid monthly basis; Interest will be calculated on daily balance of the account. If
EOD balance of the accounts falls below Tk. 10,000/-, no interest will be paid for that day.
Individual/ Joint Applicant
The account can be opened jointly subject to the Non Resident being the sole operator or jointly by the Non Resident and
Resident.
Regular Identification documents along with attested Passport photocopy & attested Photocopy of the valid work
permit/employment visa.
Identification Documentation
Local Currency Debit Card will be issued for the Account Operator.
Debit Card
Local Currency Debit Card will be issued for the Account Operator.
Internet Banking
Internet Banking facility available for 24x7 banking access TOT easy monitoring of the account.
Payment of Utility Bills through Internet Banking facility.
Utility Bill Payment
Payment of Utility Bills through Internet Banking facility.
Fees & Charges
Debit Card issuance and renewal fee BDT 100
Half Yearly Ledger Fee BDT 250

Please Note: The account will be operated as per the Bangladesh Bank GFET guidelines. All Fees, Charges & regulations shall follow
Standard EBL Savings Account & Debit Card regulation & rates published. 5% VAT applicable on fees and charges & Income Tax shall
be deducted at source on interest income (where applicable). EBL holds the right to change any interest rate, fees, charges and regulation
without informing the customer.

3.4 EBL Paribar


EBL Paribar is a daily interest bearing and monthly interest paying savings account for the families of Non Resident
Bangladeshis. The account is for helping the Global Bangladeshis to maintain their family expenses locally.
The sender (Non Resident Bangladeshi National) should have legal resident / work permit.
Any beneficiaries who are 18 years of age and receive money from abroad are eligible to open this account.
The account will be on the beneficiary's name.
Eligibility
The sender (Non Resident Bangladeshi National) should have legal resident / work permit.
Any beneficiaries who are 18 years of age and receive money from abroad are eligible to open this account.
The account will be on the beneficiary's name.
Minimum Initial Deposit
BDT 5,000 Rate of Interest @5% p.a. accrued daily and paid monthly basis; Interest will be calculated on daily
balance of the account. If EOD balance of the accounts falls below Tk. 10,000/-, no interest will be paid for that
day.
Rate Of Interest & Calculation
The beneficiary can open account individually.
Individual/Joint Applicant
Regular Identification documents of the beneficiary along with the following of the sender (Non Resident
Bangladeshi National) - Attested Passport photocopy Ft Attested Photocopy of the valid work permit/employment
visa.

Identification Documents
Regular Identification documents of the beneficiary along with the following of the sender (Non Resident
Bangladeshi National) - Attested Passport photocopy Ft Attested Photocopy of the valid work permit/employment
visa.
Local Currency Debit Card will be issued for the Account Operator.

Internet Banking

Internet Banking facility available for 24x7 banking access for easy monitoring of the account.

Utility Bill Payment

Payment of Utility Bills through Internet Banking facility.

Fees & Charges

Half Yearly Ledger Fee BDT 250

Debit Card issuance and renewal fee BDT 200

Please Note: The account will be operated as per the Bangladesh Bank GFET guidelines. All
Fees, Charges & regulations shall follow Standard EBL Savings Account & Debit Card
regulation & rates published. 5% VAT applicable on fees and charges & Income Tax shall be
deducted at source on interest income (where applicable). EBL holds the right to change any
interest rate, fees, charges and regulation without informing the customer.

3.5 EBL Global


EBL Global is an FCY current account which can be opened in USD/GBP/Euro/Yen without
restriction on transaction frequency. The account can be operated by the mandate by the account
holder. Account fund remains in foreign currency and is freely remittable in abroad and encash
in Bangladesh in local Currency.
Key Features

Deposit can be made in foreign currency only (cash, TC or Drafts or transfer from other FCY
account and during temporary visit to Bangladesh by account holders, subject to proper
declaration)

Cash withdrawal facility from the account is in local currency in Bangladesh

Payments may be made freely abroad from these foreign currency accounts to the extent of
balances lying therein

Global VISA debit card against account balance is issued -can be used anywhere in the world;
local expenses to be settled in FCY.

Fund can be used to make investment in Wage Earners' Development Bond/NFCD term
deposits.

Account balance is freely remittable.


Eligibility

Bangladesh Nationals residing abroad

People of Bangladeshi Origin

Foreign firms registered abroad and operating in Bangladesh

Foreign missions and their expatriate employees.

In case of individual accounts - age 18+ years


Minimum Initial Deposit

USD 500 or equivalent GBP/EURO/YEN minimum


Individual/Joint Applicant

Customer can open joint account with another Non Resident Bangladeshi (preferably close
relatives).
Identification Documents

A certified copy of the valid passport, valid visa and a passport size photograph of the applicant;
For Non Resident Bangladeshis holding foreign passport, "No visa Required to travel
Bangladesh" should be stamped in passport.

Proof of address (utility bill/bank statement copy etc.)

Proof of income (such as last tax return/employment certificate/contract/recent pay slip)


One copy of passport size photo of the nominee which must be attested on the back by the
primary account holder Photocopies of the above documents must be certified/ attested by any
reputed International Bank/Notary Public/Bangladesh High Commission overseas.
A Bangladeshi Crew Membfr Of A Foreign Shipping Company Has To Provide

A certified copy of their passport and a passport size photograph (can be certified by a reputed
International Bank/ Notary Public/ Bangladesh High Commission overseas)

A certified copy of the original mariner's book with the last port of entry Last work contract,
letter from local agent confirming next date of joining vessel or current work contract.

One copy of passport size photo of the nominee (nominee's photo must be attested on the back
by the primary account holder) Persons going for Job abroad Persons who are leaving
Bangladesh with a job offer can open the account before leaving Bangladesh but no FCY deposit
can be taken (zero balance). They will send the remittance after leaving Bangladesh. In such
cases the offer letter has to be submitted as proof of income. In such cases VISA debit card and
cheque book to be issued after the fund is deposited.

Debit Card

Global VISA Debit Card, which can be used at VISA location worldwide, will be issued for the
Individual Accountholders. Cards will be available from June 2009.
Internet Banking

Internet Banking facility available for 24x7 banking access for easy monitoring of the account.
Utility Bill Payment

Payment of Utility Bills through Internet Banking facility.


Fees & Charges

No ledger fee

Minimum balance fee USD 10 half-yearly if balance falls below USD 500

No dormant activation charges

Global Debit card annual charges USD 10

Card replacement fee USD 10

PIN replacement fee USD 10

Closing of Account fee USD 10

Closing of Unsatisfactory Account USD 20


Please Note: The account will be operated as per the Bangladesh Bank GFET guidelines. All
Fees, Charges & regulations shall follow Standard EBL Savings Account & Debit Card
regulation & rates published. 5% VAT applicable on fees and charges & Income Tax shall be
deducted at source on interest income (where applicable). EBL holds the right to change any
interest rate, fees, charges and regulation without informing the customer.

3.6 EBL NFCD

EBL NFCD (Non Resident Foreign Currency Deposit) Account is an interest bearing time
deposit account for Non Resident Bangladeshis which can be opened with foreign exchange for a
period of 1/3/6/12 months.
Key Features

The accounts are in the nature of term deposits maturing after one month, three months, six
months and one year.

The accounts can be maintained in US dollar, pound sterling, Euro or Japanese yen;

Accounts may be opened against remittances in other convertible currencies after conversion of
those.
Eligibility

Any person (individual) willing to open EBL NFCD, must have an FCY Account (EBL Global)
with EBL.
Category A: All non-resident Bangladesh nationals and persons of Bangladesh origin including
those having dual nationality and ordinarily residing abroad can open interest bearing time
deposit accounts named EBL NFCD as per Bangladesh Bank's guidelines on foreign exchange
transactions.
Category B: Bangladesh nationals serving with Embassies/High Commissions of Bangladesh in
foreign countries as also the officers/staff of the Government/ semi-Government departments/
nationalized banks and employees of body corporate posted abroad or deputed with International
and Regional agencies like IMF, World Bank, IDB, ADB etc. during their assignments abroad
may open such accounts. Crew members of the Bangladeshi shipping companies are not entitled
to open such accounts, but shore staff posted abroad can open such accounts.
Category C: Foreign nationals and companies/firms registered and/or incorporated abroad,
banks, other financial institutions including institutional investors and 100% foreign owned (A-
Type) industrial units in the Export Processing Zones in Bangladesh, are also allowed to open
and maintain NFCD accounts.

Age 18+ for Category A & B


Minimum Initial Deposit

Category A & B: Initially with minimum amount of US$ 1,000 or GBP 500 or equivalent.

Category C: The minimum amount of time deposits in such cases should be US$ 25,000 or its
equivalent in GBP, Euro or Japanese yen.
Interest Rate
Competitive Interest Rates to be provided - please contact with nearest EBL AD Branches for
details.
Fees & Charges

No Account related fee

Premature encashment fee USD 10

Please Note: The account will be operated as per the Bangladesh Bank GFET guidelines. All
Fees, Charges & regulations shall follow Standard EBL Savings Account & Debit Card
regulation & rates published. 5% VAT applicable on fees and charges & Income Tax shall be
deducted at source on interest income (where applicable). EBL holds the right to change any
interest rate, fees, charges and regulation without informing the customer.

3.7 EBL Smart Remit Card


The relations of non-resident Bangladeshis (NRBs) in the Kingdom of Saudi Arabia (KSA) will be able to get remittance
immediately through Eastern Bank Limited (EBL) branches and other channels like EBL Smart Remit Card, EBL Agent's Cash
Points (about 500 points), Mobile Banking and Mobile Account or other preferred suitable means.

In this connection, the EBL signed a Personal Remittance Correspondent Arrangement with the National Commercial
Bank (NCB) of Jeddah, KSA.

Vice President and Head of International Division of the EBL Md Obaidul Islam and Vice President and Head of Remittance
Business Department of NCB Hatim H Moussa signed the agreement on behalf of their respective organisations in Jeddah
recently, said a press release.

Among others, Regional Manager for South and Central Asia of the NCB Adil M Iqbal Sanai was present at the agreement
signing ceremony.
Chapter- 4
Finings & Analysis Profitability Analysis

4.1 Profit and Loss


Determining the profitability of each customer is not easy. Modern profitability software adds
up the revenues from each account, and subtracts the bank’s costs on a monthly basis. The costs
include the cost of the funds, provision for losses, overhead, deposit insurance, and customer’s
usage of bank services. Profitability software is still in its infancy. It offers a real challenge for
software providers to deliver an outstanding product. It will be particularly useful for advanced
data applications.

Once the software has determined the profitability of each account each month, each customer’s
total profitability has to be computed by adding together the profits or losses from each of his
accounts. When banks first do this calculation, it often comes as quite a shock. Some, like the
Fleet Bank, have found that as many as half of their total customers are unprofitable. Many will
never be profitable. Their marketing staffs are busy working to acquire and retain people who
destroy value for the bank!

We have short time to complete the report we attached the total profit and loss Account here
4.2 Banking Outside of Bangladesh
EBL every year exchange a huge amount of remittance. They exchange remittance with many
countries. The total exchanging account is:
Chapter-5
SWOT Analysis

SWOC Analysis .

SWOC analysis is done for a company, to find out its overall Strengths, Weaknesses,
Threats and opportunities leading to gauging the competitive potential of the company.
.

5.1 Strengths
• Stable Sources of Funds
• Strong Management System
• Strong Liquidity Position
• Satisfactory Profitability
• Experienced top management
• Satisfactory capital base
.

5.2 Weaknesses
• Lack of sufficient branches in Bangladesh
• Lack of foreign branches.
• Shortage of remittance.
• Lack of advertising of EBL Matribhumi
5.3 opportunities
• Can generate more profit by investing more in industrial sector.
• If they increase Exchange houses they can earn more remittance.
5.4 Challenges
• They have strong competitors
• Other competitors are providing same facilities in better option.