ManageBac Company Update

IB Global Conference San Diego

Stephen Worden
Regional Director - Americas
School 2.0 Re-imagined
What’s new in 2017?
‘Jobs to be Done’ Framework
System Architecture for IB Schools & Districts
2017 in Review: Key Highlights
ManageBac presently serves over 700,000 IB students

2,408 Schools 684,114 Students 52 Events

Increasing adoption across the international Driving higher enrolment levels and broadening On-the-ground commitment to our schools.
schools universe. In 2017, 213 new schools adoption within existing schools. In 2017, In 2017, we organized or attended 52
joined ManageBac. 103,500 new students joined ManageBac. events & conferences around the world.

1,101 170,956
23
1,287 257,698
33
1,523 354,448
52
1,915 480,145
2,195 580,544
2,408 684,114

37,466 Support Requests 99.87% Uptime SLA 8.1 Hours Average

Response Time
Our service commitment. In 2017, we Our reliability metric. To ensure the system Our service performance metric. To ensure
answered over 37,000 support requests. is accessible at all times. schools get quick responses to all questions.

20,545 99.80% 10
26,330 99.80% 10.9
32,985 99.90% 9.6
37,466 99.87% 8.1
 Today
We are honoured to serve over
2,500 leading IB Schools in 120 countries.

Including over 450 leading school districts in America

 Product Roadmap
Product Development pipeline and priority of new feature development

Review and Updates

Our Product Roadmap is updated
on a monthly basis with released
items moved to Complete and
newly planned features added.

Priority of Features
Features are prioritized in our
development against the academic
calendar based on curriculum
changes and for the greater good
of schools. This determination is
made based on the number of
schools that will benefit from the
development and the impact (e.g.
enhanced functionality, time
savings and improved UX).

Browse our Product Roadmap at: https://trello.com/b/EOcVQYEH

 Global Data Protection & Security Update
Our Technical Operations team maintains and supports ManageBac infrastructure and applications
24/7/365 – this is an overview of our key improvements for 2018

• Amazon Web Services provides High Availability and Multi-Region Hosting

Capability:
Completed in December 2017, this greatly improves systems reliability and provides enhanced
flexibility of hosting for schools, which will become more important with the introduction of
GDPR in May 2018.

• Data Protection & Security:

We are one of the only international education systems providers with ISO/IEC 27001:2013
Information Security Management System certification, as well as being GDPR compliant which
reflects our commitment to strong information security and data protection.

• System Monitoring:
We use comprehensive real-time monitoring and analytics tools to monitor our network and
applications. Automated alerts are routed to on-call operators.

• Hardened Network:
We utilize enterprise-grade Denial of Service protection from Cloudflare in conjunction with
application firewalls to protect our networks from interruption or compromise.

• Penetration Testing:
We regularly perform third-party penetration testing to ensure our applications and
infrastructure are secure.

• Business Continuity and Disaster Recovery Plans:

All areas of our technical operations are covered by our 24-72 hour DR / BCP. In the event of a
catastrophic event, our plans aim to restore critical services within 24 hours and be fully
operational within 72 hours.
Accounts Portal Single Sign-On
Manage your identity and seamlessly switch between accounts

ü The Accounts Portal is built on OpenID and

upgrades our existing LaunchPad single-
sign-on (SSO) service extending the
capability from web to mobile.

ü Streamlined account linking of multiple user

type accounts in ManageBac (e.g.
Administrator, Teacher & Parent) or multi-
campus school group accounts.

ü Enhanced support for your school’s identity

management system.

ü Use Google Apps or Office 365 credentials to

sign into ManageBac.

ü Login using ManageBac credentials for

AssessPrep, BridgeU, OpenApply, BookJetty,
Subject Centre, and other integration
partners.
 Google Docs Integration
Create, Assign, Annotate, and Mark Google Docs from ManageBac

1 Teachers can create

Google Doc templates 2 Students can complete
and submit their 3 Once submitted,
teachers can mark 4 Submitted Google
Docs are automatically
and seamlessly assign assigned Google Doc Google Docs with versioned and saved
to students – directly within grades and into Portfolios.
supporting greater ManageBac. annotations.
differentiation.
 New UI For Teachers and Administrators
Improved usability in a fully responsive mobile-ready layout

• 2018
Granular access & permission levels to
manage teacher access requirements by
curriculum, class and reports.
• Enhanced text editors with improved
formatting and embeddable media
options supporting numerous file types
like videos, websites, notes, and more.
• Seamless Google Docs integration to
allow for assignment template creation,
submission, and review.
• Extensive in-app announcements,
tutorials, and tips, making it easier to get
the most out of ManageBac from the
very beginning.

Fully responsive design Fresh & modern look Blazing fast

Stream View for Assessment & Resources
Sequencing the Learning Journey with Assessment Tasks & Resources

ü Sequence Assessment Tasks & Resources within a

Unit Plan

ü Stream View provides a sequence for the students

to follow along their learning journey

ü Units > Resources can be shared with both students

& parents

ü Drag and drop allows for easy re-ordering of

assessment tasks and resources

12 Flipped Classroom Resource Types including:

Subtopic Text Video Image News Wiki

Question Game Map Presentation Embedded MindMap

 Report Card Design & Styles
New and improved multi-color watercolor style reporting templates

New Color Palette

New Fonts

Open Sans Helvetica Neue Times New Roman

For British, American & National

Curriculum Programmes:
ü Enhanced Reporting templates to support
multi-curricula schools
ü Dual-curriculum reporting with consistent
subject group ordering (e.g. IB DP student
with AP courses)
For DP: For MYP: For PYP: ü Assessment gradebook support with custom
options & rubrics, final grades (e.g. 9-1 or A*
ü Report academic ü Automatically sum and convert ü Report progress on Units of
for IGCSEs) and narrative comments
performance (1-7 IB grades into IB final grades Inquiry, Transdisciplinary
with automatic local Skills, Learner Profile, and ü Improved reporting permissions and
ü Personalized and automatic
conversion) alongside DP more Proofing & Review functions for internal
grade descriptors based on
Core Progress moderation
achievement levels
 Vantage Reader
Annotate and comment on all submitted coursework

Full PDF Export with Annotations

PDF

Supported file types:

6 Annotation Styles

Text Sticky Note T Text Box

Area Ink Highlight

Fully Responsive
Blazing Fast Speed Highly Scalable
& Mobile Ready
 Next Generation Assessment Platform for IB MYP & DP

ü Transition your paper-based exams online for DP & MYP

ü Faster, more reliable and natural vs. handwriting
ü Plan and manage your mock exams effortlessly with ManageBac Plan worksheet
integration
ü Offline exams delivery, powerful analytics, and built-in syllabus topics
ü Instant setup with automated account creation and Single-Sign-On with
ManageBac Accounts portal

Question types:
1. Long answer 3. Plot a graph
2. Table completion 4. Multiple-choice

5. Interactive Questions
a. Label d. Order/Sort
b. Hotspot e. Classify
c. Match f. Geogebra Graphing

6. Auto-corrected Questions

Exam Content Types:

Videos with Annotations Text Simulations
(flash, HTML5)
Images with measuring tool
(direct upload or YouTube URL)
 Multi-lingual Parent Portal
Providing Parents with a Local Language Interface

Each parent can set individual language preferences, with support for:

Japanese Arabic Spanish Chinese French

Theme for the Future: Strengthening Integrations &
Building Collaborative Networks
Suite of Best-in-Class
Solutions and Expansive API
ü Providing international schools with a
suite of tailored systems & services
ü Reduces “search & discovery and
integration costs” for schools
ü Moving from a ’walled garden’ model
to allow for collaborative sharing of
resources e.g. AssessPrep
QuestionBanks across schools and
within school groups
ü Providing a seamless user experience
for students & families with a
harmonized user interface & design
Release Calendar Product Roadmap
Key target release dates are outlined below for the 2018 What’s next on the horizon?
calendar year.

Q1 Feature
Student First & Mobile
January Vantage Reader + Annotations SHIPPED
C1 Report Cards SHIPPED ü Following the completion of New UI, we will be
February ManageBac Accounts Portal + SSO SHIPPED focusing on enhancing the student user experience on
Class Transitions SHIPPED ManageBac with a bundle of features together with
March AWS OpenApply Canada Migration SHIPPED Mobile development
Google Docs Integration SHIPPED

Q2 Feature
April New Admin & Teacher Interface SHIPPED
Curriculum Development
Teacher Permissions SHIPPED ü Ontario Secondary School, broader standard support
May to June Enhanced Curriculum Analytics & Whole-school Curriculum Map
SHIPPED
Enhanced Text Editor with Embed Options SHIPPED
New Stream Resource Options (Quizzes, etc.) SHIPPED
Rails 5 Upgrade SHIPPED

2H Feature
Project-Based Learning & Service Learning Worksheets
iSAMS Academics Sync & Integration
Student Communication & Chat Features
Enhanced Class Overview & Dashboard
New Mobile Design
Enhanced Reports Editor
 Curriculum First
Supported Curriculum Pathways

International Baccalaureate British American

DP: Diploma Programme
CP: Career Programme
MYP: Middle Years Programme
PYP: Primary Years Programme
A Levels : Advanced Levels
IGCSE : International General
Certificate of Secondary Education
Secondary: Key Stage 3
Primary: Nursery Reception
AP: Advanced Placement
HS: High School
MS: Middle School
ES: Elementary School
University guidance software built for the IB Pricing Guide
No. students:
By 2025, there will be 100 million more students enrolled in higher education, 8 < 50 From $1,100
million of which will attend university in a foreign country. By 2020, there will be a >100 From $2,900
shortage of 40 million employees with the right qualification to meet the demands of >250 From $4,500
labor markets.

Schools, entrusted with the critical duty of guiding students to the right post-secondary
destinations, are too frequently hampered by the need to navigate multiple systems,
track a broad range of student needs, and manage the administration and paperwork
that universities in different countries require. This presents an enormous challenge
for college and career advisors.

We believe that enabling schools to provide smart, modern university and careers
guidance is a matter of huge importance. Partnered with schools in over 60 countries
and designed specifically with IB World Schools in mind, BridgeU empowers schools to
prepare the students of today for the world of tomorrow.

Craft the best Applications
! Global Shortlisting allows students
to choose, explore and shortlist over
25,000 universities around the
world
! Students and teachers can design
winning applications using our
suite of collaborative tools
Track through to Delivered
! Document management and
sending functionalities are
embedded directly into BridgeU,
enabling advisors to manage,
submit and track applications
! Tens of thousands of application
documents delivered so far to
1,500+ universities and counting
Understand your Impact
! Advisors can assess and improve
performance and student outcomes
using analytics
! BridgeU insights provides schools
with in-depth analytics to compare
their admissions trends to historical,
local and global statistics
Integrated with ManageBac
✓ Integration with ManageBac enables
efficient profile data transfer and
reduces manual data entry
streamlining account setup for the
school and student
✓ Seamlessly single sign-on to and
from BridgeU using the ManageBac
Accounts portal

Trusted by hundreds of top IB schools