Functionality

and
§ Functional
Expandability
completeness,
appropriateness,
and integration
- Accounting
package
- Portfolio
tracking
- Deposit
monitoring
- Customer
information
system
§ Expandability
and institutional
growth
§ Flexibility
- Customer-
Usability
§ Ease of use
and user-
friendliness
Reporting
§ Reports
§ Report
generation
Standards and
Compliance
§ Accounting
soundness and
standards
Administration
and Support
§ Security
§ Backup and
recovery
§ Fault
tolerance and
robustness
Technical
Specifications
§ Technology
and Correctness
and architecture
§ Performance
Cost
§ Pricing and
costs
Functional The features of the system meet (*
Completeness, the needs of the business in an s
Appropriateness appropriate fashion. e
, and Integration e
Integration refers to how well the s
different components of the u
system can communicate with b
each other, thus allowing data t
sharing and reducing the need o
for multiple entry of data (the pi
need to input the same data into c
different parts of the system). s
f
o
r
à Accounting
Topic Ability of the
Definition
software to perform §M
§ Number and
Package a full range of accounting Ie
(Functional activities. na
Completeness ts
…) eu
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a
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te
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Topic Definition g
d
se
a
t
n
ai
d
ls
p
)
o
§
A
rt
fc
à Portfolio Ability of the software to monitor c
ol
Tracking and manage the loan portfolio. o
io
(Functional u
tr
Completeness n
a
…) cti
n
ki
g
n
f
g
su
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m
,al
it
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ry
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st
§
a
P
n
o
d
-rt
f
al
Ability of the software to handle ol
o
deposit accounts. io
n
tr
e
a
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D
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à Client
Topic Ability of the
Definition
software to M
à Deposit
Information maintain information about e
Monitoring
System clients. a
(Functional s
Completeness
Completeness…) u
…) r
e
m
e
n
t
C
ri
t
e
ri
a
§
I
n
Expandability Ability of the system to support §t
and Institutional horizontal and vertical e
M
Growth institutional growth. In g
o
essence, the scalability of the r
d
system is in question. a
ul
t
e
e
s
d
a
vw
it
ai
h
la
Software is considered flexible a
bl
when the system is easily c
e
altered to meet a new or ct
different business requirement. o
Flexibility also refers to how su
adaptable an application is to n
u
ti
p
n
p
different organizational or §o
g
business situations. The S
s
rt
adaptations or alterations can u
y
n
be in the form of changes to the p
st
e
program itself (e.g., code) or p
e
w
parameters used to set up the o
m
p
information system. In addition, rt
r,
the flexibility of a system is so
p
reflected in how easily important m
o
d
business-level items (i.e., ul
rt
u
products, tracking information tict
f
such as donor, pl
ol
s
sex, or business type, etc.) e
io
a
can be added, modified, or p
tr
n
deleted. a
d
ysc
Flexibility basically asks the m
ki
e
question of how extensible or e
rn
configurable a system is. n
g
vi
tc
ty
e
à Customer-
Topic Software ofDefinition
this nature can view §M
Flexibility
centric vs. the world as starting either from A e
Account-centric a customer or from an account. lla
(Flexibility) This simple nuance can os
determine how w u
flexible a system is, because a sr
customer-centric system is ae
usually more flexible than an cm
account-centric system. ue
st n
In the customer-centric view, ot
accounts are associated to a m C
customer. In an account- centric eri
world, customers are associated rt
to an account. te
ori
ha
Topic Definition M
a
(*
à Institutional Types of institutions the system vse
Types is designed to support or could ea
(Flexibility) support given minimal es
m
modifications. su
o
rur
be
e
m
t
he
an
à Lending The different types of nt
Methodologies microfinance loan approaches o C
(Flexibility) the system can support or could nri
support given minimal et
modifications. ae
cri
ca
o
u
n
t
à Loan Interest Different forms of interest rate §a
Types calculations the system supports F
n
(Flexibility) or could support given minimal la
d
modifications. ta
§c
D
c
e
o
cl
u
in
n
in
t
g
ty
The different types of savings b
p
accounts supported by the al
e
deposit programs or could be a
(
supported given minimal n
d
modifications. ce
e
p
§o
D
si
is
t,
c
à Deposit The different types of interest o
§
Interest supported by the deposit u
D
Types programs or could be supported n
a
(Flexibility) given minimal modifications. ty
e
o
d
f
fr
d
o
 Topic Definition
à Savings and
Deposit Account
Types

à Payment The ability of the software to P

Frequencies handle frequent payments as a
(Flexibility) well as standard payments; the y
ease with which the system can m
be modified to handle different e
payment frequencies. n
t
fr
e
q
u
e
n
ci
e
s
s
u
p
p
o
rt
e
d
:
§
D
ai
ly
§
W
e
e
kl
y
§
B
i
w
e
e
à Multiple Can the software handle §kl
Currencies multiple currencies or could it yS
(Flexibility) handle them given minimal §u
modifications? S
p
e
p
à Multiple
Topic D Can the software handle M §
Languages e multiple languages or could it e S
(Flexibility) f handle them given minimal a u
à Multiple i modifications? s p
Branches
Ease of Useand/or
and n
A §u p
Regions
User- i
b r o
(Flexibility)
Friendliness it e
A rt
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f r g
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