THOMAS COYNE

North Bellmore, NY 11710 · (917) 693-0965

TommyCoyne0969@Gmail.com · linkedin.com/in/thomas-coyne-ctpm®-ba787379

Resourceful manager, skilled in streamlining operations and maintaining schedules to ensure maximum
stakeholder satisfaction and business revenue. Expertise in coordinating diverse teams and resources to
complete objectives. Organized and detailed oriented with proactive and hard-working nature.

EXPERIENCE
MAY 2013 TO PRESENT
PROJECT MANAGER
PROFESSIONAL TELECONCEPTS, LLC. – NORWICH, NY
 Manages day-to-day operational aspects of multiple major telecommunications projects.
 Monitors workflow and make Timeline adjustments as needed.
 Controls projects risk mitigation and communication plans.
 Oversees resource requirements, project related costs and project documentation.
 Develops and reviews estimates and assumptions for project schedule.
 Serves as the main client representative to develop tools via the project development
process.
 Facilitates improvements through analysis and recommendation of processes and policies.
 Performs Quality inspections that strengthen relations between stakeholders.
 Ensures a culture of best practice project management methodology.

SEPTEMBER 1990 – SEPTEMBER 2013

SENIOR FIELD TECHNICIAN
VERIZON COMMUNICATIONS – NEW YORK, NY
 Responsible for the installation, monitoring, testing and maintenance of
telecommunications and associated electronic equipment.
 Maintains wiring specifications and operational procedures.
 Conducts routine and complex diagnosis procedures on equipment according to
published standards.
 Facilitates system architecture for network service management.
 Organizes business delivery for wired, wireless, LAN/WAN, Telecom, MDF/IDF, and
cabling services.
 Evaluates, Plans, and implements network changes to enhance performance, scalability
and security.
 Updates source systems to provide accurate timelines related to maintenance activities.
 Provides technical support/assistance to apprentice technicians, through OJT or remote
technical support.
 Manages the escalation process as required.
EDUCATION
2018
ASSOCIATE OF APPLIED SCIENCE- BUSINESS
TREVECCA NAZARENE UNIVERSITY – NASHVILLE, TN
Provided scholarly foundation for organizational and analytical services in the development of business plans,
marketing needs, planning and implementation for improvements.

2015
Certificate- Telecommunications Project Management
CNet TECHNICAL TRAINING INSITITUTE – NEW YORK, NY

MILITARY
1986-1990
UNITED STATES NAVY
U.S.S FORRESTAL (CV-59) – MAYPORT, FL
RANK – E-4
AWARDS:
 MERITORIOUS UNIT COMMENDATION
 NAVY "E" RIBBON
 NATIONAL DEFENSE SERVICE MEDAL
 ARMED FORCES EXPEDITIONARY MEDAL
 SEA SERVICE DEPLOYMENT RIBBON
 RIFLE MARKSMANSHIP MEDAL

SKILLS
 Resource Planning  Collaborative Leader
 Scheduling  Skilled Negotiator
 Process Improvements  Knowledge of Design and Development