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am 0ighly articulate, driven, MBA-level manager experienced in building a department from ground
zero, developing processes/procedures, assisting and teaching design of complex network
configurations to team, contributing to product development and deployment efforts for
sophisticated international/domestic products/services.
am xossess clear vision for success with aptitude to establish goals, develop strategies, segment
markets, and engage with key internal and external customers.
am ½killful tactician with talent to manage multi-functional teams, execute plans, organize and manag
diverse teams promote communication, provide motivation for achievement of departmental goal
and extract commitments from team members.
am esults-oriented leader committed to success and accustomed to maintaining strong client
relationships.

 
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am Master of Business Administration in xroduction Management, Narsee Monjee Institute of

Management ½tudies (NMIM½
am Bachelor of ½cience, Mumbai University

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am Õurrently focus on new-business development among existing clients.

am èeploy cold-calling and telemarketing techniques to identify key prospects.
am èevelop customer needs-assessments and enhance customer retention by visiting and consulting
with existing clients at their sites; deliver high-impact sales presentations.
am Managed Mumbai sales territory as Account Executive for Fortune 500 telecommunications
company, specifically focusing on large corporate and government accounts.
am Îenerated new business; conducted on-site presentations for multi-level executives within large
corporations, emphasizing state and federal agencies.
am èeveloped business; collaborated closely with sales management and corporate account managers
develop parameters of Account Executive role in assigned territory.
am Earned xresident's Õlub membership, 2002, 2003.

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am Identified new sales opportunities through cold calls, referrals, and qualified leads.
am Employed consultative selling approach and relationship marketing to close sales and exceed
monthly sales objectives.
am èeveloped strategies for ongoing sales while maintaining customer base and high levels of custom
satisfaction.

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am Õollaborated with European partner in joint-venture management activities.

am Õurrently advise on provisioning/operations activities in possible future joint ventures.
am ëead project teams to ensure on-time circuit delivery for major U½/European multinational
customers.
am Õoordinate activities of multiple departments to ensure timely circuit delivery.
am ½upported up to 10 team members in achieving production goals as Operations Manager.
am 0ired, trained, and evaluated employees; motivated direct-reports to exceed monthly objectives.
am Assumed significant role in piloting new computer processes that led to successful implementatio
of several system improvements.

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am ½erve as core team member for international product development.

am esearched trends in the telecom market and provided input to product development.

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am èeveloped and executed international processes for NextÎen network and customer circuits, whic
involve transport facilities, access facilities, database issues, and fiber interconnections.
am xromoted to Operations Manager after starting with one employee and no processes for internatio
circuits; built all processes and boosted team to 20 people with two direct reports.
am Oversaw circuit implementation contributing to delivery of $500 million+ in wholesale revenue in
2000
am educed order backlog by 33 percent in two months and maintain metrics for accepted backlog.
am Exceeded 100 percent paid bonus objectives for all quarters in 2000 by meeting departmental
objectives.
am Met every timeline for delivery of Indefeasible ights of Use for all four quarters of 2000.
am Managed vendors; toured and validated facilities of potential vendors; formerly solicited/selected
foreign telecom vendors as Operations Manager.

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am ½tarted small business providing graphic design consultation, brokering print jobs, and designing

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literature and software packaging; sold small office machines.

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am Account Manager, Info½oft Õonsultants., Îoregaon, Mumbai, Oct. 2003 to present

am Õorporate Account Executive, Equal Õommunications, Vashi, Navi Mumbai, March 2000 to Oct.
2003
am Account Executive, Equal Õommunications, Vashi, Navi Mumbai , Feb. 1998 to March 2000
am Operations Manager, NextÎen, Borivali, Mumbai, May 1996 to Jan. 1998
am 6eaching Assistant, Narsee Monjee Institute of Management ½tudies, Mumbai, Jan. 1994 to May
1996