ZF General Terms and Conditions for the Participation in Courses
of the ZF Supplier Academy (valid as of September 2011)
1. Area of Application
These General Terms and Conditions govern the participation
in ZF Supplier Academy events.
2. Definition of Terms
2.1 "Participant" in the sense of the following terms is the
respective natural person who is registered to participate in a
training course at the ZF Supplier Academy.
2.2 "Customer" is the company that registers one of its employees
as a participant.
2.3 In the following, ZF Friedrichshafen AG is referred to as "ZF".
3. Registration
3.1 Registrations to courses must be submitted to ZF at the latest
14 days before the start of the course, using the web-booking
function on www.zf.com/zfsupplieracademy.
3.2 By submitting the registration, the customer accepts the
conditions of participation. The customer is responsible for his
employee complying with the conditions of participation.
3.3 The customer receives a written confirmation of registration.
4. Participants
Exclusively eligible to participate are companies that are
suppliers or sub-suppliers of ZF, or have a direct or indirect
supply relationship with ZF.
5. Services Provided and Prices
5.1 The fee is specified in each course description. The price
exclusively includes the costs for the following services:
- Performance of the course
- Course documents
- Certificate of participation
- Hot and cold drinks and snacks during refreshment
breaks
- Lunch
5.2 Hotel and travel expenses are not included in the price and
must be borne by the participant.
5.3 The fee is due 14 days after receipt of the invoice. If the
participant does not attend the entire course booked, the full
course fee is still due.
6. Certificate
After full completion of a course, the participants receive a
certificate. This confirms participation in the course, not the
taking of an exam.
7. Cancellation
7.1 The registration can only be canceled in written form or by e-
mail. If the cancellation is received up to 14 days before the
start of the course, any course fee paid will be refunded. If the
cancellation is received up to 10 days before the start of the
course, 50 % of the course fee will be refunded. No refund is
given if the cancellation is received later than that, or the
participant does not turn up.
7.2 The customer has the right, if the participant is prevented from
attending, to replace him with another participant as long as
this participant also meets the requirements according to § 4.
No additional costs are charged for this. The new participant
must be named in writing and the name submitted to ZF at the
latest three days before the start of the course.
8. Cancellation of Courses
8.1 ZF reserves the right to postpone or cancel courses if there
are too few registrations up to at least 14 days before the start
of the course. The participants affected are immediately
informed of this. If the course is canceled, any course fee
already paid will be refunded. If the participant is not available
on the replacement date, he can cancel according to § 7.
8.2 If the course is canceled due to sickness of the teacher, act of
God, or any other unforeseeable event, the customer cannot
claim performance.
8.3 If the hindrance is of a temporary nature, ZF is entitled to
postpone the course by the duration of the hindrance plus a
reasonable allowance. In this case, § 7 also applies.
8.4 In any case, ZF is not liable for costs incurred for travel,
overnight accommodation, and/or loss of work. Furthermore,
ZF is not liable for indirect damage such as loss of profit or
claims by third parties.
8.5 In addition to this, item 10 applies.
9. Safety Regulations
9.1 The customer undertakes to comply with the work and safety
regulations at the seminar location, on the works site, and in
all buildings of ZF, and to inform and instruct its employees to
comply with them. The participants will be informed of the
work and safety regulations on site.
9.2 In particular, filming and taking photographs are not permitted
anywhere on the company site or in any buildings of ZF.
10. Liability
10.1 Liability for damage due to loss, deterioration, or damage of
items brought to the course is excluded unless it can be
proved that ZF acted in gross negligence or intentionally
breach of duty.
10.2 ZF is liable for intentional and gross negligence according to
the statutory provisions. Otherwise, any liability of ZF - for
whatever legal reason - is excluded. In particular, ZF is not
liable for indirect damage.
10.3 The above limitations to liability do not apply in cases of
- Intent
- Gross negligence on the part of the proprietor/executive
bodies or managerial employees of ZF
- Culpable damage to life, the physical person, or health,
- Faults which ZF has fraudulently concealed or which it has
guaranteed to be absent
- In so far as liability applies according to product liability law
for personal injury or material damage to privately used
objects.
10.4 In the event of culpable breach of material contractual
obligations, ZF shall also be liable for gross negligence on the
part of non-managerial employees and for ordinary
negligence, the latter case being limited to damages
reasonably foreseeable within the context of the contract.
10.5 This item also applies to claims of the customer or the
participant resulting from tort.
10.6 In so far as the liability of ZF is excluded or limited according
to this item, this does also apply accordingly to the personal
liability of employees and agents.
10.7 Any further claims are excluded.
11. Training Contents
11.1 No guarantee is given for the completeness and correctness
of the course contents or their suitability for a particular
purpose. Liability for all use of the information conveyed
during the course is excluded within the terms of item 10. In
fact, it is the responsibility of the supplier/customer to examine
the suitability of the contents conveyed for his business.
11.2 Supplier relations including all obligations relating to
performance and due care on the part of the supplier
(customer), in particular all applicable ZF terms and
agreements with the supplier as well as other regulations, are
not affected or altered by the courses, even if the contents
conveyed in a course refer to them.
11.3 In all cases, the supplier (customer) remains responsible
himself for the adherence to his obligations to perform
services - e.g. according to supply contracts.
12. Copyright
12.1 The course documents handed over to the participant are
protected by copyright and may not be passed on for other
purposes than for performance of the seminar without the
express previous consent of ZF. In particular, they may not be
copied, duplicated, or reproduced in any other way, or passed
on to third parties in part or in whole without prior written
consent. ZF reserves all rights to the documents.
12.2 The only exception to this is the dissemination and
reproduction of documents by the customer and its employees
for the purpose of spreading the contents within the
customer's company to a reasonable extent.
13. Data Protection
ZF is entitled to process personal data in compliance with the
German Data Protection Law for the purpose of performing
the course. ZF treats personal data strictly confidentially and
does not pass it on to third parties.
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14. Confidentiality
14.1 The customer is obliged to keep confidential and use only for
purposes of contractual tasks all information that has been
disclosed to him by ZF (e.g. commercial and company
secrets, data and their processing and results, or any other
type of technical or sales information). This information must
not be revealed to third parties in any way; with the exception
of employees of the customer in so far as they require the
information for the purposes of this contract.
14.2 This obligation for secrecy remains in effect for five years after
the end of the contract.
14.3 The confidentiality obligation is not applicable with regard to
such information that
- is public knowledge or
- the customer becomes aware of through a third party without
violating a confidentiality obligation.
14.4 As long as the customer receives or stores information in
electronic format that is subject to a confidentiality obligation,
the customer must protect it against unauthorized access as
though it were personal data in accordance with the BDSG
(Data Protection Law).
14.5 The customer must oblige its employees to comply with the
above confidentiality regulations and ensure that they observe
this obligation.

15. Final Provisions

15.1 Should individual terms of these General Terms and
Conditions be or become wholly or partly invalid, this does not
affect the validity of the other terms. The invalid term will in
this case be replaced by the statutory regulations. The same
applies if the General Terms and Conditions have an
unforeseen omission.
15.2 To be legally effective, amendments of and supplements to
this agreement must be in writing. This also applies to a
waiving of or amendment to the requirement for written form.
15.3 The customer's General Terms and Conditions do not apply,
even if ZF does not expressly rejects them.
15.4 This agreement and issues regarding its validity,
interpretation, and execution shall be subject to the law of the
Federal Republic of Germany.
15.5 The exclusive place of jurisdiction is the court responsible at
the seat of business of ZF.