What is audit and how to conduct: An audit is a “systematic, independent and documented process

for assess the effectiveness of quality management system”. It can be product audit, process audit or
system audit.
Audit steps;
 Establishing priority areas.
 Identifying monitoring and continuous audit rules.
 Determining the process' frequency.
 Configuring continuous audit parameters.
 Following up.
 Communicating results.

How you conduct a training: Based on below mentioned questionnaire outcomes I will prepare a training
program.
 What is needed and why?
 Where is it needed?
 Who needs it?
 How will it be provided?
 How much will it cost? And
 What will be the business effect?

The training method can be one of the below:

 On the job training (OJT);
 Mentoring and coaching;
 Classroom;
 Web‐based;
 Books;
 Conferences; and
 University programs.

How you prepare a procedure

I will prepare the procedure based on codes, standards and customer specifications and it may have the
following as minimum
 Scope and purpose
 Reference documents
 Definitions
 Activities description
• Checking
• Attachments, if any 

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Remember about ISO 9001.2008:
The following details I will remember and think important in ISO 9001:2008
The principles are:
1. Customer focus.
2. Leadership.
3. Involvement of people.
4. Process approach.
5. System approach to management.
6. Continual improvement.
7. Factual approach to decision making.
8. Mutually beneficial supplier relationships.

Mandatory procedures for ISO9001:2008

1. Control of Documents (4.2.3)
2. Control of Records (4.2.4)
3. Internal Audits (8.2.2)
4. Control of Non‐Conforming Products (8.3)
5. Corrective Action (8.5.2)
6. Preventive Action (8.5.3)

Check for KPI, AUDIT FINDING, ITP TERM, DEFINE car, par, ncr, etc.
KPI: Key Performance Indicator, A quantifiable measurement that can be used to track the progress in
achieving important goals within a company. Eg. Ratio of rejection for RFI, RT, Procedure, Cube test etc…
Audit findings: The outcome of audit process, it may observations which required improvement or Non
conformities.
ITP: Inspection and Test Plan (ITP) is a document detailing a systematic approach to testing a system or
product (e.g. material, component, machine, package, software, etc) such as a visual inspection, dimension
inspection, welding inspection, function test, factory acceptance test, etc. and it provide details of reference
documents, acceptance criteria, and test result reporting requirements involvement of all parties.
CAR: Correction Action Report or request, CAR is a documented evidence for investigation on a problem
(Non conformity) which already happened. CAR shall include the root cause analysis and solution for
rectification (Action to bring within acceptance criteria).
PAR: Preventive Action Report or Request, PAR is a document which always prepared together with CAR
to provide the details of action(s) taken to prevent the reoccurrence of non-conformity.
NCR: Non Conformance Report, A document which will issued when a product does not meet product
specifications.

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