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How to Restore Asus Laptop When F9 Does Not Work
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CanadianDavid316
Published on Jul 4, 2013
If you are getting recovery/BSOD errors when trying to restore your Asus laptop by the F9 key
after migrating from HDD to SSD or by accidently modifying your partitions, this video will show
you how to perform a Windows Recovery of your system to restore the computer back to factory
defaults.

Important: This process does NOT fix your F9 Asus recovery mode. It is an alternative method to
restore your computer through Windows Recovery mode; this method does not rely on Asus
recovery mode.

In order for this process to work you will need:

- Restore OEM Recovery Partition (~20.01GB) (As long as you did not delete this partition, this fix
should work for you)
- At least ~20GB of free space on your hard drive
- A USB or DVD disks + External DVD Drive
- EaseUS Partition Master Free (or equivalent partition manager)

This alternative method avoids BSOD errors such as:

0xc0000225

Asus Laptop featured in this video:

S400CA

This method may also work with other manufacturers' laptops who have specified their own
function keys to initialize a propriety recovery mode.

Category : Science & Technology

License:Standard YouTube License

==========================================================================

86 Comments
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sage
sage
3 years ago
what if you cant log in to your computer at all
7
Alvaro García
Alvaro García
2 years ago
+Sage エリオット Boot from the windows disk.
1
lego2097
lego2097
3 years ago (edited)
The easy way (when the f9 dosent work)
Straight boot from recovery partition

"You can use the bootsequence command in bcdedit to specify the boot manager entry to be
used for the next boot only. The system then resumes booting to the {default} boot manager
entry thereafter."

1. Open cmd.exe as administrator

2. Type REAgentC /info [enter]
3. From list copy number ID of BCD (something like this: 3ga348a9-aca6-12f3-a561-
c2344434a7b2)
4. Type bcdedit /bootsequence {3ga348a9-aca6-12f3-a561-c2344434a7b2} [enter]
5. Then reboot Windows. After that laptop boot to ASUS Preload Wizard

Worked for me with Asus Zenbook ux31a

2
Mohamad Afiza
Mohamad Afiza
3 years ago
Hi, when I access, it want password, but I do not set the password before this. How to access
this?
Piotr J
Piotr J
1 year ago
thanks man! :)
Carter Tiu
Carter Tiu
2 months ago
worked for me! thank you sir!
KraZed 1 Gaming
KraZed 1 Gaming
1 year ago
Not Free. Cant copy the partition!
1
Benzagouta Mohamed Lamine
Benzagouta Mohamed Lamine
2 months ago
there is a free version, search for it
Kogumaru
Kogumaru
3 years ago
Hi have a big question
When I press F9 a strange message appers

UNABLE TO RESET YOUR PC. A REQUIRED DRIVE PARTITION IS MISSING

how can fix that, my Asus its a G750
1
CanadianDavid316
CanadianDavid316
3 years ago
Did you check if the restore partition as shown in my video is present in Disk Management?
Kogumaru
Kogumaru
3 years ago
Yes its there 20.1 gb For restore
CanadianDavid316
CanadianDavid316
3 years ago
What happens when you follow my video tutorial?
Kogumaru
Kogumaru
3 years ago
I try But Dont fix the problem :(
CanadianDavid316
CanadianDavid316
3 years ago
Can you tell me what exactly happened? Did you manage to do a restore? Did you get any
errors?
Tom Erik Hansen
Tom Erik Hansen
3 years ago
+CanadianDavid316 Im stuck here too.
I tried to do a recovery from one i saved to see if I could find a deleted file, but the recovery
failed, leaving e with just the F9 options. However, I get the same message as Mr Castro here.
WHen I try to run system repair it tells me the partion/disk is locked. So no where to go but
Command line. I could always download a copy of win8 and install it again, but wait, the damn
product key is hidden i BIOS so you cant download one either. This computer is getting very close
to getting shot in the face hahah.
Any tip?

Deborah Andrews
Deborah Andrews
3 years ago
+Tom Erik Hansen
Brad
Brad
3 years ago
+Tom Erik Hansen If you have the OEM version of Windows 8, or 8.1 (you didn't mention what
you had originally) on disc, you don't need to know the key. The OEM version of the correct
product will read the key from BIOS, and you're all set. Important note: You have to use a
Windows 8 OEM disc if you originally had Windows 8 when you purchased the machine, or
Windows 8.1 if that's what the laptop came with. Don't expect other versions of Windows 8/8.1
to read the CD key (ie. A volume license version from Microsoft, or a TechNet version, etc.). I
purchased an OEM disc (you can only usually purchase this when you assemble your own PC) for
the purpose of freshly installing client's laptops, and it works rather well. It's a clean installation,
so don't expect it to be exactly as it was when you opened the box. If you really want to know
the key, there are tools that will read it from bios.
Tara Sara
Tara Sara
3 years ago
your voice is annoying and its not working on my laptop!!!
5
TheMavastone
TheMavastone
2 years ago
I will recommend a better technique that will work. With some Brand name systems such as Dell,
Asus etc. They protect the drive so you have to enter your Bios setting such as pressing delete to
enter it then within they Bios change some feature that allow you to regain the option to factory
reset when you press F9
** Disable Secure Boot
Enable Launch CSM

Go to Boot to UEFI mode then save then F9 will work

1
Gamorco Perkūnas
Gamorco Perkūnas
1 year ago
tthis still doesn't unlock my drive where windows was installed, neither it unlocks the drive
partition that was missing so I can't still Reset my pc to factory settings nor access windows
Ian Hogg
Ian Hogg
3 years ago
What about if I just copy the recovery partition(the final step) Go to control panel, create
recovery disk with the copy recovery partition selected? Will this work even if I haven't made a
copy of the recovery partition with an actual drive label? I am doing it right now and it seems to
be working. ? Why need to copy the partition and assign it a letter?
My F9 gets to the reset computer screen and then says recovery partition missing. No blue
screen. Just no function, I think I resized one of the other partitions on my computer is why
2
Ian Hogg
Ian Hogg
3 years ago
Side note. is 16.2 GB on my flash drive it's not the full 20 gb that the recovery partition is. I'm
going to try it now and see what happens... If it works I'll let you know in a cpl hrs, if it doesn't
work I'll be back in a cpl mins.
Ian Hogg
Ian Hogg
3 years ago
It worked. Easy peasy. Just control panel. Create recovery disk. Pop in 32 GB flash drive wait 3
mins while it copies, boot from flash drive. Done.
CanadianDavid316
CanadianDavid316
3 years ago
+Ian Hogg
Great to hear that you got things working!
Ian Hogg
Ian Hogg
2 years ago
+CanadianDavid316 hey I need to make a recovery disk from DOS prompt, is that possible?
Kaz
Kaz
3 years ago
Or you could deploy the .WIM or .SWM files using DISM.
1
CanadianDavid316
CanadianDavid316
3 years ago
Yes, you are correct.
theagrafiotis
theagrafiotis
2 years ago
+Kaz
how you do this?
Kaz
Kaz
2 years ago
dism /apply-image /imagefile:[path to .wim] /index:[number of index] /applydir:[where your
windows partition is]

for swm files add a switch of /swmfile:[path to swmfile]*.swm

Usually swm files are numbered.Leave off the numbers and use the * (wildcard operator) to
indicate any files of this name.

check out https://technet.microsoft.com/en-us/library/hh824910.aspx and

https://technet.microsoft.com/en-us/library/hh825258.aspx
Sinan Daş
Sinan Daş
1 year ago
+Kaz i am using Windows 10. can you tell me how to solve this problem clearly
Vercaigne Stijn
Vercaigne Stijn
2 years ago
just solved the same problem with macrium reflect, first software i tried that actualy cloned the
recovery partition like it should be cloned
1
zodiacfml
zodiacfml
2 years ago
+Vercaigne Stijn Thanks for the idea. I need to recover from a clean install of W10.
1
Tarfiel Pargata
Tarfiel Pargata
3 years ago
another option,
1. download and install AsusBacktracker_Win8_64_VER303
2. put 16/32 gb flashdisk to ur netbook
3. start AsusBacktracker, pick image recovery.. waitt.. done
4. you got image to ur fd
3
CanadianDavid316
CanadianDavid316
3 years ago
Thank you for sharing. Unfortunately, the BackTracker isn't officially listed for this laptop model
but if you got it to work that's great!
1986martje
1986martje
3 years ago
Thanks for that tip! After i got a virus everything got messed up, or it may have been windows
8.1 update, i dont know.
But using asus backtracker was the oly and last hope that i had, and im glad everything is
working well again! thanks for this video and this tip!
diane cottrell
diane cottrell
2 weeks ago
What do I do when I made a mistake and unplugged my Asus laptop during a factory
resetting??? How do I start over or get back to where it left off??! My computer keeps saying the
computer restarted unexpectedly or encountered and unexpected error. Windows installation
cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the
installation.
But when I hit OK it says the same thing again. What do I do???
Soldier-2Point0
Soldier-2Point0
1 month ago
This same headache is why I left windows. This is too much crap for someone to do!
George Leslie
George Leslie
7 months ago
extremely helpful when your windows wont boot, thanks. (warning, sarcasm)
Faisal Rizal
Faisal Rizal
1 year ago
my issue is im stuck at "repairing disk errors" and my f9 do nothing
Gamorco Perkūnas
Gamorco Perkūnas
1 year ago (edited)
How do I restore this PC if I can't even get access to windows? its completely broken I tried
reseting to factory settings but my drive is locked, I tried the enable CSM launch from my bios
and I still cannot unlock or find the drive partition
Erin Donovan
Erin Donovan
1 year ago
Try Linux boot from USB or Disk.
Gamorco Perkūnas
Gamorco Perkūnas
1 year ago
thx I already solved my problem some months ago, a fellow youtuber helped me out
Thomas
Thomas
2 years ago
What if you came to delete the recovery partition when you upgraded to windows 10?
Tyreke Walker
Tyreke Walker
2 years ago
SAME. I tried a clean install but it did not work properly
Yin-Phin Lim
Yin-Phin Lim
1 year ago
After being forced to upgrade from Win 8.1 to Win 10, my ASUS ROG G751JY stops loading the
preloaded Win 8.1 and ROG software in the recovery partition. This is after I did the factory
default reset. It was OK last year when I did the same reset when this laptop was on Win 8.1.
Now, no more preloaded ASUS software. The F9 reset didn't give back Win 8.1, it just wipes out
clean and gave Win 10. Now, I'm having problems with the drivers. So, tiring now... and looking
everywhere for a solution.
Mario Litano
Mario Litano
2 years ago
Thank you! one thing I should mention is that this did not work at first. I had to hold down shift
and run "changehd" as an administrator.
Joseph Oleynik
Joseph Oleynik
2 years ago
I did everything, then when I pressed apply it asked me for a serial number... I thought this was
free?
eroe210
eroe210
2 years ago
This video is of 2013, maybe software houses have changed their policies since then
1
Szaweł Makowski
Szaweł Makowski
2 years ago
I hope somebody will help me here.

Well, as a gift, my parents gave me Asus X55C, a f*ckin uncommon model in here, in Poland. First
problem is it was bought in ITALY... it came with everything in italian and it was a serious problem
since I speak only English, polish, and spanish. So basically both the system and the boot options
such as recovery, refreshing system and others were italian. I was using it normally after
downloading polish language pack for system - Windows 8 x64 Pro, and then I remember I
changed something in bios while I was completely drunk - it caused no boot. Ok, so it was
packed and sent to the seller (private person here in PL, I suppose it was bought in IT cheaper
and sold for a lil bit more. So it came back working as it should, I remember that I installed
Windows 8.1 update. And after some time I did something again and I was that mauch pissed off
I installed Windows 10 preview (because I dont know italian a bit so i couldnt use restore or
recovery options, I was too afraid to break something) and it was working just flawless before
the updates started, many many things stopped working or was working not the way it should.
So I wanted to do a fresh installation of Windows. After tries, some blood, tears, liters of sweat
and thousands of curses it came out I need legal Windows 8 Pro OEM x64, I of course found my
license key which is not necessary, because it is stored in deep BIOS. But I have no way to find
the clean image I need on web, and also I tried everything to run recovery, but of course it
doesnt work. Now I did copied the recovery partition and I am wondering how to boot from it,
because in bios I have 2 options - Windows Boot or something close and my DVD drive. I am very
tired of fighting both Windows and Asus, and if anyone knows the solution to restore the
recovery image I have on real and / or copied partitions, please give me hint how to do it.
I would be very very graceful for that good deed.
Greets
eroe210
eroe210
2 years ago
"a f*ckin...model" .... "I changed something in bios while I was completely drunk - it caused no
boot"
"it was packed and sent to the seller... it came back working as it should. ..After some time I did
something again and I was that mauch pissed off I installed Windows 10 preview" ... "I was too
afraid to break something"
"I am very tired of fighting both Windows and Asus"
Maybe you better fight with your own alcoholic habits when dealing with important software?
In any case, I can help you with italian, if you still need help with the language.
DVSM
DVSM
2 years ago
That. Doesnt. Work. At. All. :/
優さん
優さん
2 years ago
This does not seem to work. Once I apply the changes, the software restarts the machine but
fails. It gives error 8196 and upon pressing any key enters windows again with no changes made
to any partition.
Ho Lee Phuk verɪfɪed
Ho Lee Phuk verɪfɪed
3 years ago
Can you do a video on automatic repair loop? Can't recover
Sam Nissan
Sam Nissan
3 years ago
hi I need help to format my lapto asus g74s, once I pressing F9 key it get missing operating
system.
Clifford Fernandes
Clifford Fernandes
3 years ago
Hi Friend.. I am using windows 7 on asus laptop g53jw. I was able to clone the partition and
reboot the system in recovery but not sure how to install windows from there.

I see these files from cmd prompt in recovery

Imagex
*.swm
*.wim etc
Wartijn
Wartijn
3 years ago
i got this too need help
Esteban Samuel Fernández Yorg
Esteban Samuel Fernández Yorg
3 years ago
dude you are the best.!!! thanks a lot
bouloh
bouloh
3 years ago
Hello, I did exactly like you did in your video (thanks for it by the way), but when I try to create a
recovery media i got the message : "We can't create a recovery drive on this PC, some required
files are missing..."
I hope you guys can help me with this issue ?
Sundy Comer
Sundy Comer
3 years ago
How do I get the recovery partition? Because I don't have the "recovery" cell in my disk
management menu
Display Name
Display Name
3 years ago
my problem is when i start my computer it stays on a black screen for about 5 min. then it loads
automatic repair. if i hit f9 it goes through fine but the refresh and reset option both do not
work. they both say there was a problem resetting/refreshing your pc. i have searched for
months and even givin up and let the pc sit in my closet this is my last hope please help. p.s. it is
a asus laptop windows 8. it has no cd drive and the windows 8 was already installed when i
bought it.
Richard Head
Richard Head
3 years ago
How would this procedure be modified in Windows 7. For example, how do you create the
bootable USB on windows 7?
Darmawan khunto
Darmawan khunto
3 years ago
Simple way, if you have the oem partition recovery copy the partition to hdd external in EaseUS
Partition Master Free, next boot your laptop with press F9 and select the Troubleshoot and
select reset your pc if you want to remove all files and select refresh your pc if you don't losing
your files. apologize my english is bad.
Andrew Trafford
Andrew Trafford
3 years ago
Great tutorial and created a bookable usb drive as described. I have the exact same laptop but
when I reboot from thumb drive it stays in a loop through language selection to select drive then
after selection it (after a short delay) takes me back to language selection again. Same laptop
Asus S400CA with windows 8.1. Any ideas please. Using a 32gb 3.0 usb stick.
Davneet Sarkaria
Davneet Sarkaria
3 years ago
My disk 1 row is all one.. it's not divided like yours
Brandon Rios
Brandon Rios
3 years ago
To add on to my last comment, it's after I've resized down to the same amount you did on your
video presentation at 2:10 or so. After that I'm not allowed to copy the restore space. But before
resizing I can.
Brandon Rios
Brandon Rios
3 years ago
Hey at 2:25 the copy option doesn't show up and I hve the same easeus file you do. I don't know
where to go from here
Rodrigo Domingues
Rodrigo Domingues
3 years ago
Hi friend, thanks for this very nice tutorial, but I'm still having problems...
I follow the steps, just like you make, but in the end the check box of the recovery tool is still not
available for me (as well as the F9 recovery tool).
I found a difference in my recovery files and (I guess) in yours. Apart from the 20GB restore
partition, I have other two, with 350 and 600MB with recovery files (I'm not sure if the are part
of Asus recovery).
I also copied them to new partitions and splited them together, but is still not working.
When I run Asus backtracker, it asks me to insert a 253GB (yes, that's it) flash drive, while with
other people it asks for only 14-20GB (that's what I read in forums).
Any idea of what is going on? Any suggestions? I think I already made everything possible based
on your method... HELP PLEASE!!
Chartrand1
Chartrand1
3 years ago
When i buy a laptop i take it out of the box plug it in and do all the updates then i clone the hard
drive that came with the laptop. Once it's done cloning I take out the hard drive that came with
the laptop and then I put in a SSD drive that has all my files and I put the hard drive that came
with it in a non-static package so it won't get ruined so if i get a virus I just take out the SSD drive
and then I deleted all the stuff that's on it and then I copy it back from the original hard drive of
the laptop. Nowadays hard drives are so cheap so by 50 Dollar hard drive and you're set.
Hailey Finlayson
Hailey Finlayson
3 years ago
What if I can't logg into my laptop? I have the exact laptop as the one you have here (with
windows 8 already installed).... I recently reset to the default factory settings, and used a
different Microsoft account when entering my stuff upon the restart. However, when I went to
logg onto my laptop, it won't logg me in. (I've checked to see if the microsoft account I used was
blocked, but it was not.) So, I'm trying to reset it again, but f9 won't open up the option to. (It
simply fails to load, and brings me to the windows lock screen to where I have to login again,
where as you can see, is my problem.) I assume you know that this laptop does not have a CD
compartment.... so I'm stuck. Do you think you can help me out? Is there a way to reset through
the laptops Bios?
CanadianDavid316
CanadianDavid316
3 years ago
So your problem isn't with the laptop starting up, but it is with getting into Windows because
your username/password isn't working? If the account you are trying to sign in to is a Microsoft
account you can try to reset the password online. If it is not a Microsoft account, do a search for
other alternatives to getting into your account.
Hailey Finlayson
Hailey Finlayson
3 years ago
Lol. There's nothing wrong with the microsoft account i have. So. Idk.
feed87
feed87
3 years ago
I passed through all steps but the option "Copy the recovery partition from the pc to the
recovery drive." Is disable, do you know what's happening?
CT
CT
3 years ago
HI, please help i deleted the 18.36 GB partition on the SSD before realising it was a cache ssd.
now its unallocated space. the 4 GB oem partition is still there but will the caching not work
anymore since i deleted the 18.36 gb primary partition?
How should i format it so it works again?
CanadianDavid316
CanadianDavid316
3 years ago
I could be wrong, but if you partition the SSD cache again it should be okay as caches are filled as
data is used. I don't have the specifics on any particularly file system that is required. You should
contact Asus support for more information.
Darrin McCoy
Darrin McCoy
3 years ago
Thanks I appreciate you trying to help. I believe it is an issue with Windows 8.
Darrin McCoy
Darrin McCoy
3 years ago
I am trying to do this using windows 8 and cant seem to get it to work. the problem I run into is
when I use the recovery disk and try to restore the new Recovery Image it doesn't allow me to
select that image. I also tried to use Windows 7 file recovery and save the Restore Image to a
removable drive but again it makes me select the C:, system and the recovery image when
saving. Imcant figure out anyway to just save and restore only the restore partition. I would
welcome any help. thank you
CanadianDavid316
CanadianDavid316
3 years ago
Hi Darrin, it seems the restore partition is locked somehow by the manufacturer. I am unaware
of a way of restoring only that partition. Perhaps you can try 3rd party partition managers that
may be able to clone the recovery partition.
peter mise
peter mise
4 years ago
Hey David!
Problem: Iam doing this on a win7, since i installed it to try it out on the laptop..( turns out that
asus doesnt have drivers for that specific laptop ) Any Idea how to use the partition to make a
bootable recovery drive!?
CanadianDavid316
CanadianDavid316
4 years ago
I'm not aware of doing that directly. But I know for certain that you can create a Windows
Recovery Drive or CD from another Windows computer and boot up from it on your laptop.
Since you want to restore your Windows 8 OS you should probably make the Recovery Drive on a
Windows 8 computer. However, you should first try Asus' F9 recovery method. If you have
overwritten the recovery partition when you installed Windows 7 I'm afraid there isn't too much
you can do to recover your OEM Windows 8. Goodluck!
CanadianDavid316
CanadianDavid316
4 years ago
Glad I could help! :)
helioswipe
helioswipe
4 years ago
thanks this really helped me, i couldn't restore my laptop because the restore partition was
blocked somehow. Thanks to this i got it working
CanadianDavid316
CanadianDavid316
4 years ago
Give this process a try; other Asus notebooks should be formatted the same. You might want to
check the manufacturer's website first though to see if they have any official recovery tools.
Some older notebooks typically come with a recovery CD as well.
rtyan done
rtyan done
4 years ago
I have a question I have Asus G750J series how to restore it to factory default please help me
Thank u

CanadianDavid316
CanadianDavid316
4 years ago
I haven't had any hardware failures with the laptop if that is what you are asking. I upgraded the
laptop with an Intel WiFi card and with an additional 4 GB of RAM (totals 8GB now).
CanadianDavid316
CanadianDavid316
4 years ago
What you are seeing is actually an underscore ( _ ) and it likely means your OS has been seriously
damaged or possibly, the BIOS is booting off the wrong partition or location. Check the BIOS
boot options and if it checks out, then you can try doing a repair via a Window 8 Recovery Drive
or a Windows 7 Restore Disk which can be made from another Win8 computer. If all these have
failed, you may be out of options and you will have to buy another copy of Windows 8.
GABE505Mw2
GABE505Mw2
4 years ago
what if my laptop will not boot up. windows will not run when i power on all i see is a black
screen with a minus sign or this - sign any help?

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