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Perpustakaan Tun Abdul Razak, Kampus Puncak Perdana.
CHAPTER 1 : INTRODUCTION
A. RESEARCH PAPER
Research Title
Since year 1960 various term to information literacy has been given. One of definition
information is needed and have a ability to locate, evaluate and use effectively the
work can be called information literate. They have learned techniques and skills for
utilizing the wide range of information tools as well as primary sources providing
began to take shape in the mid 1980s. Irving (1985) had defined information skills
within the educational context, as skills students needed in order to complete their
classroom task and asserted the importance of these skills for all aspects of life,
for everyday life and highlighted that an information literate student has mastered he
Report, 1989). The Association of College and Research Libraries, a body within
“recognize when information is needed and have the ability to locate evaluate and use
is able to:
(f) Understand the economic, legal and social issues surrounding the use of
The Council of Australian (CAUL,2000) has also adopted the ACRL standard and
individuals to recognize when information is needed and have the capacity to locate,
evaluate and use effectively the needed information” (CAUL, 2000). An information
(g) Understand economic, legal, social and cultural issues in the use of
information.
Maughan (2001) explained the term information skills and library instruction involved
a range of lower order competencies including skills such as using a variety of search
library and differentiating between primary and secondary sources. She further
defined the term information literacy, which refers to in addition to the lower order
skills, other higher order abilities such as assessing search results for quality and
relevence, evaluating the reliability, validity, authority and timeliness of the retrieved
IMA 552: Research Methodology in
Information Works.
Implementing Information Literacy Program of Information Management Students: A case study of
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Perpustakaan Tun Abdul Razak, Kampus Puncak Perdana.
information and applying new information by the planning and creation of scholarly
information needs, together with critical awareness of the importance of wise and
ethical use of information in society”. In summation, the ACRL (2000) and CAUL
(2000) extends the information literacy continuum to include not only knowing about
the ethical issues surrounding information and use but also using information ethically
and these aspects has often been neglected in information skills programmes at the
at various levels of education and society, this paper would focus only on current
The one of exact definition of information literacy also is people trained in the
They have learned techniques and skills for utilizing the wide range of information
technologies and formats and enables individuals to develop skills for lifelong
learning.
Education is the way and most important to implement Information Literacy Program
Students came from many places around Malaysia. They are from town or country
side. So that, they have a lacking skill to recognize when information is needed and
have an ability to locate, evaluate and use effectively the needed information. As a
learning skill and for them to be an information literate. Information literacy process
is enable person to develop the skills, which will allow engagement with information
The amount and complexity of information for any student of tertiary education has to
commercial providers and also from the internet. However the print resources remain
essential. This plethora of information with the complexityof accessing may startle
any novice library customer. The information environment will only be of value if the
seeking strategies and the ability to critically evaluate the information retrieved. Thus,
librarians of any academic library have more roles to play. They have to be equally
proactive and assertive in developing and providing the ILP to meet their customer’s
expectations and needs in supporting learning, teaching and research and so on.
overemphasized that information literacy is not an end product, but rather a mean of
storage and retrieval, students are confronted with the task of finding effective ways
to access, evaluate and use the various formats and channels of information.
Information can be retrieved from the library shelves or from home or workstation.
Within the information society, student must be multi skilled, in problem solving, in
using ICT tools, conduct themselves always ethically in this process and able to be
independent life long learners which form the basics of an information literate person.
information literacy. Within its role in making the academic library a centre for
teaching, learning and research it should ensure thaat the students acquire the
members of society and life long learners. Libraries have also been transforming its
academic libraries have also taken a variety of forms, either in the form of stand-alone
courses or classes, which are course related or course integrated instruction. Some
conveying information to others efficiently and effectively and will held in high
esteem. These knowledge can make the all students are most successful at solving
problems, providing solutions and producing new ideas and directions for the future.
With globalization today, they need ICT to be more literate because nowadays there
Besides, the importance can help builds students infrastucture. Reading enables
students to acquire information from print which can be used for the benefit of the
students and writing allows people to communicate through print thus enabling them
to share knowledge and to interact with those they cannot communicate with face to
face.
Learning process and tranfering knowledge was shown that lacking ICT literacy and
skill as a main key of learning skill if they have higher education in ICT literacy.
Thus, education officials should try to provide suitable approaches for promoting ICT
literacy to develop their skill and help them to be a quality student in the future.
E. STATEMENT OF NEED.
IMA 552: Research Methodology in
Information Works.
Implementing Information Literacy Program of Information Management Students: A case study of
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Perpustakaan Tun Abdul Razak, Kampus Puncak Perdana.
Information literacy forms the basis for lifelong learning in all disciplines, learning
environments as it enables students and academics to master content and extend their
investigations, becomes more self directed and takes good control of their own
Effective learning is as much about developing good research and information skills
as it is about using technology and information systems. Active learning and problem-
based inquiry are ideally suited for instruction in IL. This approach goes to the heart
information is the fundamental key to developing students into successful life long
learners. Information literacy is the ability to define an information need, select and
use appropriate tools to find relevant information for accuracy, reliability and
relevance and apply the information retrieved to the intended purposes or tasks.
(c) To identify and access information from various printed and electronic
resources.
extension activities.
F. DEFINITION OF TERMS
the ability to locate, evaluate and use effectively the needed information.
Ultimately information literate people are those who have learned how to
learn. They know how to learn because they know how knowledge is
directed learning.
Undergraduate Education.
distance.
A brisk tour of the library that includes an overview of the library’s layout,
(i) ICT
manage information.
A. LITERATURE REVIEW.
For many years now, University Technology Mara (UiTM) has been conducting
one of the core processes of the library services. The ILP was one of the core
processes in the scope of registration besides the other library services such as
IMA 552: Research Methodology in
Information Works.
Implementing Information Literacy Program of Information Management Students: A case study of
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Perpustakaan Tun Abdul Razak, Kampus Puncak Perdana.
for learning and research that influence the learning processes of the students and
faculties. The tranformations are vital shift of the library towards improving and
library should document the strategics plan to provide guidelines to ensure that the
staff anf the management works towards the common goals and objectives and in
line with the strategic directions. One of the strategies is to improve on the ILP in
order to support academic excellence and cultivate the lifelong learning culture.
library research skills and now make instruction a priority. Committees and task
forces were looking into recognizing the need for IL in the new environment and
University, and the University of Washington, among others (Angeley & Purdue,
2004). At the same time there is this trend towards offering instruction as library
seperate course entirely and offered through certain faculties or even libraries
themselves. Below are some examples of academic libraries which have been
The University of Malaya (UM) Library in Malaysia has been offering the
a compulsory one credit university course to all first year undergraduate degree
students since 1998/1999 academic session (Chan, 2001). The semester one is
offered to all students of arts and social science faculties namely the Academy of
Islamic Studies, Academy of Malay Studies, Faculty of Arts and Social Sciences,
semester two students come from the science and technology faculties namely the
Introduction; Fixed field searching through OPAC (author, title, subject and call
sources (citation styles). The main objective of the course is to teach students
basic information skills and techniquesa that are critical to lifelong learning and
The University Putra Malaysia (UPM) Library has also formalized their ILP
activities and sessions under a more structured course to meet the needs of their
paper offered every semester through the Faculty of Education but the lecturers
and the facilitators are the UPM librarians themselves. The course outline
comprises : The value of information and its use; Accessing information through
IMA 552: Research Methodology in
Information Works.
Implementing Information Literacy Program of Information Management Students: A case study of
16
Perpustakaan Tun Abdul Razak, Kampus Puncak Perdana.
UPM Library systems; Identifying and using the various sources of information;
for the retrieval of information. The main objective to achieve is that at the end of
the course, students would understand the value of and need for information,
accessing information and its use as part of their life long education. Course
evaluation are done at every semester to see whether the content, practical session,
relevancy and presentation by the lecturers of each topic achieved the objectives
of the course. According to Laila & Azizah (1997) most students are satisfied with
the course and find the knowledge and skill acquired are useful for life long
learning.
Another equally good and promising initiative towards the development of ILP is
done by University Brunei Darussalam (UBD) Library when the course under the
and certificate level students to undertake several courses held by the UBD
consisting of 3 sessions within each academic year with the main aim to instill in
information resources and using the information tools to retrieve them. According
to Tahira (2003), a post information skill survey was conducted in 2002 and it was
found that all the two hundred participants agreed that the course had a positive
IMA 552: Research Methodology in
Information Works.
Implementing Information Literacy Program of Information Management Students: A case study of
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Perpustakaan Tun Abdul Razak, Kampus Puncak Perdana.
impacts on their ability to use the online public access catalogue and the
According to the Annual Report of the University Librarian 2003 from the
Monash University which we obtained during our MUL/PPM Training 7-25 June
2004 at MUL in Melbourne Australia, their key goal for the university and the
Group in 2003 has ensured that the significance of IL will be recognized accross
There are issues and challanges of Information Literacy faced when implementing
Information Literacy Program (ILP). First, the changing role of the library in the
existing library are some of the forces affecting libraries. These have prompted
significant changes in the way library services are offered to the users. There is a
shift from a custodial to an access role in rapidly evolving networked society. The
library has also adapt to changes in training methods such as off campus, open
university and flexible learning concepts. The administrators have to consider the
proposion manpower and budget for the new value added services besides the
Programme, this development means the ILP has to reach these new categories or
disciplines of users apart from the faculties information needs. Thus the ILP have
centres to support the research, teaching and learning activities of these centres.
The ILP is very much influenced and effected by the ICT. The information
retrieval tools are changing and getting more sophisticated in this digital era. The
ILP should take into considerations the softwares and hardwares used to facilitate
budget (decreasing each year) or the exercising of related policies. The computers
literacy among the librarians definitely improve the effectiveness of the ILP.
ethical, copyright and regislative issues. They are also expected to have skills to
think broadly and creatively about the library’s mission and strategies to create a
new and more effective library. In any research university, the librarians have to
understand the environment of higher education and the learning society such the
Lastly, there have collaboration with the faculties. When information skill
sessions are conducted in isolation from the normal classes and lecturea, the
students have to make time for IL sessions which is sometimes not practical. As a
result they will not acquire the information skill needed to make optimum use of
the vast resources of the library. Lack of awareness among academics of certain
facilities and new services pose bigger challanges to the library’s provision and
Librarians today are faced with challenges in achieving excellence in the context
workers. For the academic libraries on the other hand, the proliferation of subjects
and research calls for more sophisticated information services that can be derives
from great variety of printed, digital and electronic resources. The information
becomes more voluminous, fragmented into different formats and media and
Traditionally, teachings have been the purview of faculty while librarians were
methods and critical thinking skills as applied to information based learning and
(a) The libraries need to develop programmes with faculties and student
and cetizens.
IMA 552: Research Methodology in
Information Works.
Implementing Information Literacy Program of Information Management Students: A case study of
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Perpustakaan Tun Abdul Razak, Kampus Puncak Perdana.
learning.
facilities growth.
(g) Build both human and financial resources to further improve the quality of
(h) Collabarate with faculty and other campus groups to form effective
library. Rather than just providing traditional library orientation, often taught out-
information needed.
The ILP have evolved and with the advent of the information and communication
technology (ICT), emphasis should be placed on the meet the demands of the
educational system of the country and the k-society. A well organized programme
useful hand-outs and subject guides and reviewing them at regular intervals so that
IMA 552: Research Methodology in
Information Works.
Implementing Information Literacy Program of Information Management Students: A case study of
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Perpustakaan Tun Abdul Razak, Kampus Puncak Perdana.
they are all the time accurate and relevant. Definitely the academic librarians have
a more a critical and more challenging role in the digital era and in the hybrid
Library management should also provide political and moral support for library
softwares and interfaces and the increasing supply and deversity of information
resources libraries are faced with the expectations to do more. Libraries will need
A. INTRODUCTION
on computers and on the internet, in comparison with the hard copy collection in
libraries, information literacy has become more important than ever, so that the virtual
information sources are becoming as visible for the users as the printed volumes on
It is vital to develop and implement information literacy that helps the individual to
develop contextually relevant information literacy activities. A role for librarians and
people or students develop the skills, which will allow engagement with information
The important of information literacy among students development can help them to
conveying information to others efficiently and effectively and will held in high
esteem. This knowledge makes them most successful in solving problems, providing
solution and producing new ideas and directions for their future.
The methodology that will be used in this study is quantitative. The quantitative is a
research that relies primarily on the collection of quantitative data. In other word, it
means the data which will give the clear view about the implementation of
information literacy among the students who involved in this research such as
B. RESEARCH DESIGN
The methodology that the researcher will be utilizing in this research is the
This methodology will take part which is quantitative methodology. The data analysis
(responses) from the quantitative methodology may generate the question regarding
the implementing of information literacy. The way of collect the data is based on
which are focuses such as IS 220, 221, 222, and 223 students. From the data analysis
that gained, the relationship of two variables will be defined. In other words there are
two variables that go together and systematically related towards each other.
Population can be defined as the group to which the results of the study are intended
to apply to. The target population is a smaller portion of the total where the researcher
would carry out his/her research. The target populations of this study were students
the whole population. Samples and accessible population are the same. During data
analysis the samples are referred to as respondents. The sample in this study included
the students which consist of full time students which are from IS 220, 221, 222 and
223 students only. The sample of the students for this study will be selected randomly
selecting a sample should be done in such a way that all individuals in the selected
population.
D. INSTRUMENTATION
observation checklist and interview schedule. In this research, the type of instrument
will be used was questionnaire. The questionnaires will be distributed to the students.
There are 20 questions in the questionnaires. They are divided into multiple-choice
E. DATA COLLECTION
There is one of data collection. The data collected is questioannaires. The process of
Perdana. This process is purpose to collect the data according to the research study.
The respondents should have knowledge about the information literacy at least at
basic level. This is because they may give the response about the research. The person
may answer the question based on their experience and knowledge. The
questionnaires should base from data of the interview. The set of questionnaires will
be distributed to the students and there are 100 samples prepared to the students.
i) DATA ANALYSIS
There are many software will be used for the quantitative method. Microsoft word
2007 is one of the software that being used to build the questionnaires and so on.
This software helps in build tables for such questionnaires for instance in
multiple-choice questions, rating question, likert scale form that need tables to
our research topic. We had done the pilot study in order to check the achievability
According to our pilot study, we will go on with our research proposal. The 10
respondents were from IS 220, 221, 222 and 223 students from Faculty of
Information Management.
Demographic Data
Findings
Sex Male: 2
Female: 8
Age 21 – 22: 9
23 – 24: 1
Semester Semester 4:
Course IS 220: 2
IS 221: 3
IS 222: 2
IS 223: 3
Previous pointer 2.00 – 2.50: 1
3.00 – 3.50: 7
3.50 – 4.00: 2
Findings
Information literacy needs basic of AGREE: 5
information skills. QUITE AGREE: 3
UNSURE: 1
DISAGREE: 1
STRONGLY DIAGREE: 0
Doyou know how to use OPAC? YES: 10
NO: 0
Student who used OPAC in searching books YES: 10
consider as information literate. NO: 0
Findings
Information literacy encourage student ALWAYS: 6
become more experienced after they FREQUENTLY: 2
graduate. SOMETIMES: 1
RARELY: 1
NEVER: 0
Students quality might be seing through the ALWAYS: 5
information literacy. FREQUENTLY: 1
SOMETIMES: 3
RARELY: 1
NEVER: 0
Students of information management should YES: 9
be information literate. NO: 1
Findings
State one activity that showing the Online database,OPAC & WEBOPAC: 8
information literacy among students in I-learn: 1
library. Locate & choosen reference book: 1
Do you think every students in Information YES: 9
Management might good in information 1) because they already learn it and being
IMA 552: Research Methodology in
Information Works.
Implementing Information Literacy Program of Information Management Students: A case study of
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Perpustakaan Tun Abdul Razak, Kampus Puncak Perdana.
NO: 1
1) because some of the student lack in getting
the right information
As a information management students, do YES: 10
you think that information literacy among 1) to easier them in doing assignment
students important? State your comment. 2) it is because related to their course
3)because they will faced with many kind of
information
4) a information management students need a
skill about information literacy because
they are responsible to manage information
5) because they have experienced when they
work and being standard quality of student
6) easy to find sources for assignment
7) it all about how to learn, search or basic
skill same like internet literacy
8) to complete their assignment
9) for their future
10) to complete their task
very familiar and collecting data of the data become much easier.
B. LIMITATIONS ON LOCATION
The location for accomplish this research will be the surrounding of Faculty
because this here is the area of Information Management itself. This area is the
most appropriate place to conduct this study because it easy to find the
students who were sampled for the experimant presented in the study was quite
small in amount to the target population the researcher aimed to generalize. The
IMA 552: Research Methodology in
Information Works.
Implementing Information Literacy Program of Information Management Students: A case study of
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Perpustakaan Tun Abdul Razak, Kampus Puncak Perdana.
number of respondents who will be quite small quantity sampled for the study