Internal Auditors Competence Assessment Test-2015

Employee Name: Employee Code:

Department: Total time: 30 Minutes
You can refers to ISO/TS: 16949:2009 standard.

Section-1 Multiple choice question: 10 Marks

 10 question each comprises of four or five options, you have to attempt all.
 You will have to mark any one option
Section-2 Case Study: 5 Case study, You have to attempt all. 10 Marks
 Find out whether the non-conformity is evident or not?
 In case you arrive at conclusion that given case represent non-conformity,
please state the details of the non-conformity with relevant clause.
All below question are mandatory (ten question are objective and five case study). Each question have
equal marks.
1. What is ISO/TS16949:2009?
a) Using ISO 9001:2008 as its foundation, ISO/TS 16949:2009 specifies the quality management system (QMS)
requirements for the design & development, production, installation and servicing of automotive related products.

b) ISO/TS 16949 is an ISO Technical Specification,

c) Which integrates existing American and European automotive quality management systems standards within the
global automotive industry, with the aim of eliminating the need for multiple certifications to satisfy multiple customer
requirements.

d) It is designed to eventually replace all of these standards as the single worldwide automotive sector QMS standard

e) All of the above

f) None of the above

2. Who authored ISO/TS16949:2009?

a) ISO/TS 16949:2009 was developed by the International Automotive Task Force (IATF),
b) International Organization for Standardization (ISO) is not a member of approval body.
c) All of the above
d) None of the above

3. Who does ISO/TS16949:2009 apply to?

a) Cars, trucks (light, medium and heavy), buses, motorcycles.

b) Supplier ‘sites’ providing value-added parts, components, products , sub-assemblies and services up the supply
chain to the OEM. TS 16949 requirements may be applied to any site in the supply chain by its customer

c) Supply chain facilities or ‘sites’ that manufacture production materials; production and service parts; assemblies; or
provide (value-added) finishing services such as heat treating, welding, painting; etc., for the automotive OEM’s
subscribing to this standard.

d) All Tier 1 suppliers providing such products or services directly to IATF subscribing automotive OEM’s must get TS
16949 certification and they in turn may flow TS 16949 conformity or certification requirements down to Tier 2
suppliers and so on. The flow down to tier 2 or 3 has now become more the norm than the exception.
e) All of the above
f) None of the above

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4. Who/what is excluded from TS 16949:2009?
a) The supply chain for agricultural, off-highway (mining, forestry, construction, etc.) vehicles.
b) Automotive after-market service parts made to original IATF subscribing OEM specifications, but not procured and
released through them.
c) Manufacturers of tooling; production equipment; jigs; fixtures; molds; etc used by the auto industry.
d) Distribution centers; warehouses; parts packagers; logistics support; and sequencers.
e) Support functions (non-manufacturing, whether on-site or off), cannot obtain stand-alone TS 16949 certification.
They must be audited and included with the certification of the manufacturing site they support
f) All of the above
g) None of the above

5. What is the format of ISO/TS16949:2009?

a) Include new requirements over and above ISO 9001 requirements

b) Supplement or expand on the existing ISO 9001 requirement

c) Call for prescriptive ways to address ISO or TS requirements

d) These automotive sector requirements also refer to automotive core tools (reference documents) such as the
Advanced Quality Planning (eg. APQP), Part Approval Process (eg. PPAP), Measurement Systems Analysis (MSA),
FMEA and SPC.

e) Customer specific requirements are required by individual IATF subscribing customers and are provided separately
on their respective websites and on trade association websites representing them (e.g., IAOB).

f) All of the above

g) None of the above

6. What are the benefits of implementing an effective QMS based on the TS 16949:2009 standard?
a) Improves OEM customer confidence and satisfaction in your organizations QMS capability and consistency in
delivering conforming products and services.
b) Improves conformity to quality requirements, Reduces organizational waste, inefficiencies, and defects.
c) Increases competitive edge and automotive supply market share, Improves business efficiency and productivity
d) Facilitates continual improvement in business processes and customer satisfaction, Improves process consistency
and stability
e) Provides basis for training programs to improve competence and consistency of personnel performance and
Improves employee motivation and participation through improved communication, interaction and involvement
f) All of the above
g) None of the above

7. Top management shall review the product realization processes and the support process to
assure their effectiveness and efficiency? Please tick on the correct ISO/TS clauses.
a) 7.5.2
b) 8.2.3.1
c) 7.1
d) 5.1.1
e) 8.5.1
f) None of the above

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8. The organization shall investigate, confirm and document the manufacturing feasibility of the
proposed in the contract review process, including risk analysis. Please tick on the correct ISO/TS
clauses.

a) 7.2.2.2
b) 7.2.2
c) 8.2.1.1
d) 8.5.1.2
e) None of the above

9. Which audit / Inspection terms are being used in ISO/TS standard

a) Internal Quality system Audit
b) Manufacturing audit
c) Product audit
d) Layout Inspection
e) Function testing
f) All of the above
g) None of the above

10. The organization shall have internal auditors who are qualified to audit the requirements of
ISO/TS Standard. Please tick on the correct ISO/TS clauses.
a) 6.2.2.2
b) 8.2.2.5
c) 8.2.2
d) 8.2.2.1
e) A and B
f) None of the above

Case Study 1 – Department: Quality Assurance

Auditor: How is final inspection carried out?
Auditee: As per the Quality Plan to Drawing No. XXX.
Auditor: Can you please present the Quality Plan and Drawing.
Observation.
Drawing XXX specifies for Torque test, Frequency Test and Destructive test which is not
incorporated in the Quality Plan.
Observation/Clauses: ……………………………………………………………………………

Case Study 2 – Department: Production

Auditor: Is customer supplied product applicable to you?
Auditee: Thinks….. No.
Auditor: Auditor verifies the various sections and its activities in the shop floor.
In servicing department – Why these products are lying here?

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Auditee: These are received from customer for servicing.
Auditor: Show me any document, which is explaining about verification and control throughout the
process.
Auditee: Searches …..No it is not defined in any procedure.
Observation/Clauses: ……………………………………………………………………………

Case Study 3 – Department: Management Representative

Auditor: How many management review meetings you have conducted?
Auditee: Three management review meetings have been conducted so far.
Auditor: Show me the summary status and minutes of all the meetings
Auditee: Presents to the auditor.
Auditor: Verifies the minutes of second management review meeting and asks the auditee to show
the action no. 4, 5, 6 review results in 3rd meeting minutes.
Auditee: No need to cover in the 3rd Management review meeting
Observation/Clauses: ……………………………………………………………………………

Case Study 4 – Department: Engineering – in drawing room (Engineering – Head)

Auditor: Auditor picks a drawing. Is it included in Master List of Drawing?
Auditee: Searching in the master list….. No it is for development product.
Auditor: How you are identifying the status of various drawings?
Auditee: By part no.
Auditor: Please show me the Quality Planning file.
Auditee: Submits Quality Planning file.
Auditor: Searches and not able to find out for the above case.
Observation/Clauses: ……………………………………………………………………………

Case Study 5 – Department: Purchase

Auditor: Observes a file containing Purchase Orders.
1. To present the file, the time taken by the auditee was 8 minutes.
2. File is haphazardly arranged.
3. All files are kept on the table in which only some of the files are identified
Observation/Clauses: ……………………………………………………………………………

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