Preacta Recruitment

Disaster Recovery Plan

Samantha Birdsall
Last reviewed & tested – 11/04/2018
Preacta Recruitment Disaster Recovery Plan 11/04/2018

Introduction
Plan objectives
Plan scope
Service RPO and RTO targets
Testing schedule
Plan review
Revision history
Roles and responsibilities
Internal contacts
External contacts
Incident response
DR procedures
DR plan for flood
DR plan for fire
Appendices
Alternate work locations
Notification procedures
Insurance policies
Record of DR activities
Location of DR resources

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Preacta Recruitment Disaster Recovery Plan 11/04/2018

Introduction
This document details the policies and procedures of Preacta Recruitment in the event of a
disruption to critical IT services or damage to IT equipment or data. These processes will
ensure that those assets are recoverable to the right level and within the right timeframe to
deliver a return to normal operations, with minimal impact on the business.

Plan objectives
● To control and minimise any and all issues caused by unaccounted disasters
that impact the company in a significant way.

Plan scope
● All entity's used and owned by Preacta Recruitment.

Service RPO and RTO targets

IT service Scenario RPO RTO Priority

Email systems Microsoft 24 hours 4 hours High

Servers Down

Job Adder Job Adder 48 hours 6 hours High

Down Servers Down

Astute Down Astute Servers 2 weeks 24 hours (unless High

Down payroll day then 1
hour)

Xero Down Xero Servers 1 month High

Down

Adobe Issues Adobe Issues 48 hours 24 hours Med

Down Servers Down

SAP Ariba SAP Ariba 2 weeks High

Down Servers Down

Receipt Bank Receipt Bank 1 month 24 hours Low

Down Servers Down

JXT Down JXT Servers 24 hours 2 hours High

Down

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Preacta Recruitment Disaster Recovery Plan 11/04/2018

Backup strategy

IT service Backup location Backup frequency

Microsoft 365 Microsoft Backup Instantly

Testing schedule
● The DR plan will be tested in its entirety once every 6 months
● Recovery process for IT service will be tested once every 6 months

Plan review
● The DR plan itself will be formally reviewed once every 6 months and in response to
regular testing

Revision history

Version Date Revision details

Roles and responsibilities

The following individuals are to assume responsibility for restoring IT services when the DR
plan is activated:

Internal contacts

Name Job role Contact details DR

process
owned

Anna Tabas Finance Anna@preactarecruitment.com

Manager 0404331655

Samantha Birdsall Operations Samantha@preactarecruiment.com

Executive 0478026609

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Preacta Recruitment Disaster Recovery Plan 11/04/2018

External contacts

Name Organisation Contact details DR process

owned

Elianne James Director- elianne@futureproofingit.com.au Data

FutureProofing 0414202305 recovery/
IT 8294 2570 Data
Monitoring

Jonathan Gonzalez Senior Tech - jonathan@futureproofingit.com.au Monitor

FutureProofing +612 8006 5710 Changes /
IT Reviews
threats and
vulnerablities

Incident response
The DR plan is to be activated when one or more of the following criteria are met:
● Flooding, Fire

The person discovering the incident must notify the following DR stakeholders, who
collectively assume responsibility for deciding which - if any - aspects of the DR plan should
be implemented, and for establishing communication with employees, management,
partners and customers.
● First point of contact, Derek Macartney
● Second point of contact, Anna Tabas

DR procedures
Depending on the incident, and on the number and nature of the IT services affected, one or
more of the following DR procedures may be activated by the DR team:

DR plan for Flooding in Office

Scenario Flooding in office

Possible causes Burst pipe, issue on upper floor,

Plumbing issues

IT services and data at risk Computers, Server room, internet access

Impact Unable to continue working in the office

Plan of action ● Identify issue, coordinate initial

response (Derek Macartney)
● Remove damaged equipment from
office (Samantha Birdsall)

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Preacta Recruitment Disaster Recovery Plan 11/04/2018

● Evaluate damage (Anna Tabas)

● Contact Mirvac (Derek Macartney)
● Establish data recovery targets and
timeframes (Elle James)

Key contacts ● Derek Macartney (Director)

● Anna Tabas (Finance Manager)
● Elle James (FutureProofing IT)
● Beran Jeffs (Mirvac)

DR plan for Fire risk

Scenario Building (or nearby Building) on fire

Possible causes Construction incident, unaccompanied

Toaster, Electrical issue etc.

IT services and data at risk Laptops, Server room, internet access

Impact Would have to work from alternate location

Plan of action ● Identify issue, coordinate initial

response (Derek Macartney)
● Evacuate all staff from office, have
them grab laptops if plausible,
otherwise leave everything behind.
(Derek Macartney)
● Take staff to alternate location to
work until area is safe (Derek
Macartney)
● Remove damaged equipment from
office (Samantha Birdsall)
● Evaluate damage (Anna Tabas)
● Contact Mirvac (Derek Macartney)
● Establish data recovery targets and
timeframes (Elle James)

Key contacts ● Derek Macartney (Director)

● Anna Tabas (Finance Manager)
● Elle James (FutureProofing IT)
● Beran Jeffs (Mirvac)

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Preacta Recruitment Disaster Recovery Plan 11/04/2018

Appendices
The appendices to your DR plan may include the following:

Alternate work locations

Site Address Contact details Facilities available

The Radisson Hotel 27 O'Connell St, 8214 0000 Wifi, space to work
Sydney NSW 2000

Insurance policies
● Workers insurance
● Corporate Travel Insurance
● Professional Indemnity
● Public & Products Liability
● Dual Management Liability
● Workers Compensation - NSW
● Workers Compensation - VIC

Record of DR activities

Date Activity Outcome Actions

Location of DR resources

Resource Location

Emergency contact details ● In Register

● With members of DR team