PRESS RELEASE

For Immediate Release

Ecobank named Africa’s Best & Most Innovative Retail Bank

Lomé, 25 May 2018 – Ecobank has won two major awards at the African Banker’s prestigious
ceremony held at the Paradise Hotel in Busan, South Korea. The bank was named Best Retail
Bank in Africa after impressing judges with the strides it has made to leverage digital financial
services and an enhanced service model, to be the retail bank of choice.

The ever improving feature set of the truly revolutionary Ecobank Mobile App, which has now
been downloaded by more than 5 million people, took the prize for Innovation in Banking,
thanks to the way it has redefined borderless and inclusive banking, along with several other
transformative innovations designed to deliver financial services to all.

Commenting on the double award win, Omar Ben Yedder, Publisher of African Banker said:
“Ecobank has had a game changing year in so many ways and their approach to embracing
technology and putting it at the centre of their growth strategy has obviously paid dividends.”

Ade Ayeyemi, Group CEO of Ecobank said: “It gives all of us at Ecobank great pride to be
recognised as not only the Best Retail Bank in Africa, but also the Most Innovative. This is
further proof that we are on the right track in our quest to be the bank of choice for middle
Africa. We will continue to ensure that we are at the forefront of harnessing state-of-the-art
technology to provide our customers with accessible and affordable banking services.”

Ecobank is committed to providing the range of financial products and services that meet the
day-to-day banking, transactional and investment needs of all Africans. Ecobank enjoyed a 40%
increase in customer numbers during 2017 and the bank aims to serve 100 million customers by
the end of 2020.

The Ecobank Mobile App aims to deliver real convenience to customers and with its removal of
barriers to entry, at affordable price points, is an integral part of Ecobank’s strategy. It is the first
unified banking application across 33 countries and enables customers to do their banking
activities where and when they want, 24/7 and 365 days a year, conveniently on their mobile
phones. It allows transactions in 18 different currencies and in four languages (English, French,
Portuguese and Spanish).
The app includes the multi-featured digital payment solution, Ecobank Pay, which enables
customers of any bank to pay for goods or services. It unifies all of Ecobank’s digital payment
offerings for internet payments, paying bills and airtime top-ups by mobile.

Patrick Akinwuntan, Group Executive, Consumer Banking said: “Ecobank represents more
possibilities for every African. Our Ecobank Mobile App, Xpress Account, Ecobank Pay, Xpress
Points and Rapidtransfer are fast becoming top-of- mind consumer banking brands that represent
convenience, affordability and instant fulfillment to our customers across Africa and in the
diaspora.”

-ENDS-

Media Contact:

Mireille Bokpe-Anoumou

Group Communications Email: mbokpe@ecobank.com

Tel: +228 22 21 03 03

About Ecobank Transnational Incorporated (‘ETI’ or ‘The Group’)

Incorporated in Lomé, Togo in 1988, Ecobank Transnational Incorporated (‘ETI’) is the parent company
of the leading independent pan-African banking group, Ecobank. It currently has a presence in 36 African
countries, namely: Angola, Benin, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African
Republic, Chad, Congo (Brazzaville), Congo (Democratic Republic), Côte d’Ivoire, Equatorial
Guinea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Kenya, Liberia, Malawi, Mali,
Mozambique, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Sierra Leone, South Africa,
South Sudan, Tanzania, Togo, Uganda, Zambia and Zimbabwe. The Group employs 15,930 people in 40
different countries in over 940 branches and offices. Ecobank is a full-service bank providing wholesale,
retail, investment and transaction banking services and products to governments, financial institutions,
multinationals, international organisations, medium, small and micro businesses and individuals.
Additional information on Ecobank can be found at www.ecobank.com.