Professional Documents
Culture Documents
Charlie Parrish
charles_parrish@ncsu.edu
(919) 515-4266
What is ISO?
www.p2pays.org www.iso.org
2
ISO ….
• Paper sizes
4
ISO 14000
Series of
Standards
3 main Stds:
- ISO 14001
- ISO 14004
- ISO 19011
www.iso.org
5
What ISO 14001 is NOT !
• NOT Focused strictly on regulatory
compliance (regulatory is 1 of 3 focuses)
• NOT A process wherein you immediately
address every single potential
environmental impact
• NOT A performance standard
• NOT An occupational health and safety
standard
6
ISO 14001 is a Model
OTHER EMS
MODELS
55 6
4
82
VT - 7 19
5 12 146
46
8 913 155
NH- 30
51 RI - 19
27
242 MA - 98
249 430
10 NJ - 100 CN - 40
28 49 96 283
23 29 DE - 23
189 100 MD - 55
150 DC -2
408 34 241
41 11 66
81 127
36
403 48 123
77
AK -10
HI -
NOTE Current North America
registrations are ~ 8,366
(USA=6,166; CAN= 1,702, MEX=
http://qsuonline.com/ 498)
9
Growth in ISO 14001 – Worldwide (1996-2003)
10
List reasons for getting
registered
1. __________________________
2. __________________________
3. __________________________
4. __________________________
5. __________________________
11
Registration Mandates
1. _______________ 7. _______________
2. _______________ 8. _______________
3. _______________ 9. _______________
ACT
Continual
Improvement PLAN
CHECK
DO
14
ACT
P-D-C-A Exercise
• ___________________ Activity: __________
• ___________________
• ___________________ PLAN
• ___________________ • ____________________
• ___________________ • ____________________
• ____________________
• ____________________
CHECK Continual
• ____________________ Improvement
• ____________________ DO
• ____________________ • ____________________
• ____________________ • ____________________
• ____________________ • ____________________
• ____________________ • ____________________
• ____________________ • ____________________
• ____________________
• ____________________ 15
ISO 14001 - 2004
4.1 General
4.6 Management
Review
4.2 Environmental
Continual Policy
4.5 Checking Improvement
4.5.1 Monitoring and Measurement
4.3 Planning
4.5.2 Evaluation of Compliance
4.3.1 Environmental Aspects
4.5.3 Nonconformity, Corrective
4.3.2 Legal/Other Requirements
Action and Preventive Action
4.3.3 Objectives, Targets and
4.5.4 Control of Records
Programs
4.5.5 Internal Audits
4.4 Implementation & Operation
4.4.1 Resources, Roles, Responsibility & Authority
4.4.2 Competence, Training & Awareness
4.4.3 Communication
4.4.4 Documentation
Red = Identifying Env. Issues 4.4.5 Control of Documents
Blue = Managing Env Issues 4.4.6 Operational Control
4.4.7 Emergency Preparedness/Response 16
Planning Elements
4.1 General
4.3 Planning
4.3.1 Environmental Aspects
4.3.2 Legal/Other Requirements
4.3.3 Objectives, Targets and Programs
17
4.1 General Requirements
18
4.2 The Three Pillars (commitments) of
Your Environmental Policy:
• Compliance
• Prevention of Pollution, or “P2”
• Continual Improvement
s e
Environmental Aspect: u
Ca
• Element of an organization’s activities,
products, and services (A/P/S) that can
interact with the environment ( Waste
Stream)
c t
Environmental Impact: ffe
E
• Any change to the environment, whether
adverse or beneficial, wholly or partially
resulting from an organization’s activities,
products, or services (A/P/S) -
22
Environmental Aspects & Impacts
Air Emissions Energy Use
Air Pollution Fossil Fuel Depletion
Stormwater
Water Pollution
Transportation
Air Pollution Wastewater
Water Pollution 23
Column 1 Column 2 Column 3
Type Description Type Description Type Description
• Delivery Truck • Damages flora/fauna • oily rags storage and
Choose if Operation
• Depletion of water
resources
• Generating noise
handling
• solvent emissions
• store/handle
spray hazardous waste
Aspect (A) • excessive noise in
community
• vehicle washing • CFC emissions
Numerical Score
Stakeholders's
Legal Issues
Environmental
Probability
Significant
Concerns
Activity Aspect
Business
Concers
Severity
Impact
Aspect
Boiler Air Air Pollution - Re
Operation Emissions NOx 2 4 5 4 5 20 Y Em
Fuel Natural Resource
Consumption Depletion 2 3 3 2 1 11 N
Re
Boiler Water Bl
Blowdown Water Pollution 3 4 3 4 4 18 Y W
26
Identifying and Evaluating
Environmental Aspects/Impacts
Identify
Determine Impact
Environmental
to Environment
Aspect
You decide this.
Aspect is No
Therefore Yes Is Impact
Significant Significant?
Stop
Establish Targets & Objectives via (Record)
Environmental Management Programs
and Operational Controls
27
4.3.2 Legal and Other requirements
• Identify Requirements
• Have access to them
• Determine how they apply to its aspects
28
Example Legal Requirements
32
4.3.3 Objectives,
Targets & Programs
Objectives: Overall
Goals
Targets: Detailed
performance requirement that helps you achieve
the objective.
33
Example Environmental Management
Program
Revision
Project Plan Title: Noise Minimization 2/20/2003
Date:
Significant (S) / Legal
Activity/ Product or Service Aspect Impact(s):
(L) / Emergency (E)
Responsibility Date
Task # Other Tasks - Description Date Due
Employee Title Completed
1-4
34
Implementation Elements
4.4 Implementation
4.4.1 Resources, Roles, Responsibility &
Authority
4.4.2 Competence, Training & Awareness
4.4.3 Communication
4.4.4 Documentation
4.4.5 Control of Documents
4.4.6 Operational Control
4.4.7 Emergency Preparedness/Response
35
4.4.1 Roles, Roles, Responsibilities
and Authorities
• Roles, responsibilities, and authorities must be
• defined , documented, communicated
• Management must provide essential resources:
• People, skills , technologies, infrastructure, & money
• A Management Representative(s) must be
designated (appointed
by top management)
• MR must report on EMS
and make recommend-
ations for improvement to
Top Management
36
Roles & Responsibility Matrix – An
Example
Title Responsibilities
Plant Manager Establish overall direction, maintain Environmental
Policy
Environmental Manager (MR) Maintain Environmental Policy, monitor overall EMS
performance, ensure EMS conformance
Production Supervisors Develop objectives, targets and programs;
implement programs
Waste Disposal Operators Collect and handle waste within the plant
Waste Treatment Operators Operate the wastewater treatment plant
General Maintenance Perform maintenance on production and waste
handling and treatment equipment
Materials Manager Track and control incoming chemical supplies
Human Resource Manager Establish and maintain environmental training
program; maintain training records
Receptionist/Administration Logs environmental communication from
interested parties and directs to appropriate responder
37
4.4.2 Competency, Awareness &
Training
• Demonstrate Competency around significant
Aspects
• Tests (CHMM, PE, etc)
• Supervisor Sign-offs (Work Instructions, etc)
• Certifications (Fork Lift Training)
• Identify Training Needs
• Conduct Trainings (Training records)
• ISO 14001 Awareness
• Emergency Evacuations
• SPCC/ Stormwater, etc.
38
Example Training Needs Table
39
4.3.3 Communication
40
4.4.4 Documentation
No Manual is required, But
… You need a description
of the main elements …
43
4.4.6 Operational Control
Identify those operations and
activities associated with
significant environmental
aspects that need work
instructions
i.e.,
• Haz Waste Storage
• Boiler Operation
• Paint Booth Maintenance
• Storm Water Sampling
• Air Permit
• Etc.
44
Operational Controls – Contractors
and Suppliers
Include activities associated with significant
aspects of goods and services used by the
organization;
45
c)…. Examples Requirements
to Communicate
Grounds keeping No pesticides allowed
47
Emergency Preparedness
• ID potential emergencies
and develop response
plans
48
Example of List of Potential
Emergencies
Potential Emergency
# Emergencies or Potential Impact Response Plan
Accidents to be Used
Chemical Spills-
5 small
Employee Exposure (irritants mostly) EWI-003
Chemical Spills-
6 large
Employee exposure, Water Pollution EW-003
Waste Water Tote
7 Spills
Soil / Ground Water Contamination. EWI-004
49
Checking Elements
4.5 Checking
50
Summary – What needs Monitoring?
52
4.5.1 Monitoring and Measurement
Examples
54
4.5.2 – Evaluation of Compliance -
------ The 2nd Audit Program ------
55
Example Compliance Audit Report
56
Other Checking Elements
57
4.5.3.2 – Nonconformity, Corrective &
Preventive Action
58
4.5.4 – Records
Keep them
59
4.5.5 – Internal Audit
NEED:
• Audit Schedule
• Audit Procedure
• Trained Auditors (typically) 60
4.6 – Management Review
• Involve Top Management
• Determine if EMS is
• Continuingly Suitable
• Adequate
• Effective
• Determine if OH&SMS needs to be
CHANGED
NEED:
- Management Review Schedule
- Documented Minutes
61
4.6 – Management Review - Agenda
• Audit results
• Compliance Evaluations
• External Communications (complaints)
• EMS Performance (Sig Aspects)
• Objectives Status
• CARs and PARs Status
• Follow-up Actions from Previous MRs
• Changing Circumstances (esp Legal
Reqt's)
• Recommendations for Improvements (Man
Rep)
62
Which 3 ISO 14001 elements identify
what environmental issues will be
managed?
1. ___________________________________
2. ___________________________________
3. ___________________________________
63
Which ISO 14001 elements manage
significant aspects?
• _________________
•_________________
•_________________
64
What performance results will you be
held accountable for?
• _________________________________
•__________________________________
•__________________________________
•__________________________________
•__________________________________
65
ISO 14001 EMS Development &
Steps to Registration
Continual Improvement
Surveillance Audits
Registration Audit
Internal Auditing
Training – Awareness, Auditors, SOPs
Develop EMS (aspects, procedures, etc.) 66
ISO 14001 vs ISO 9001
25 to 40% ?
ISO 14001 ISO 9001
• Environmental Policy • Quality Policy
• Training/Awareness • Training
• Document Control • Document/Data Control
• Monitoring/Measuring • Inspection/Test/Control
• Nonconformance/C.A. • Control/Noncon. Product
• Records • Control of Quality Rec.
• EMS Audit • Internal Quality Audits
• Management Review • Management Review
67
DENR Strongly Supports
the use of EMS
http://www.p2pays.org/ref/03/02256.pdf
68
NC DENR / DPPEA’s
EMS Award
http://www.p2pays.org/esi/index.htm
69
EPA Strongly Supports the use of EMS
Through Its Performance Track Initiative
http://www.epa.gov/performancetrack/
70
71