Professional Documents
Culture Documents
and their impact on behavior and attitudes. Those who have a high degree of emotional
intelligence are in tune with both their own emotions and the emotions of other people
with whom they come in contact. Emotional intelligence involves being sensitive to and
perceptive of other people's emotions, and having the ability to intuitively facilitate
improved performance based on this knowledge. The modern workplace is characterized
by open communication, teamwork, and a mutual respect among employees and their
supervisors. Possessing emotional intelligence allows managers to better understand
and motivate people they supervise.
Objectives
To develop the ability to recognize and understand your moods and emotions, and
how they affect others
To develop the ability to recognize and understand your moods and emotions, and
how they affect others
For developing internal motivation rather than external motivation.
For recognizing and understanding others’ motivations, which is essential for
building and leading teams successfully
For developing and managing relationship and network.