Professional Documents
Culture Documents
Contents
Introduction 03
A weak link 04
Blockchain to the rescue 05
Digital fusion 06
Today’s supply chain challenges 10
How can blockchain and IoT assist? 14
More practically… 16
Use cases 17
A twist in the chain 19
Approach to apply blockchain and IoT in supply chain 22
Conclusion and Summary 23
02
Continuous interconnected supply chain | Introduction
Introduction
Would you be able to cite a major supply chain
scandal? You most probably could, and quickly, as
many have been broadcast in the press, denting the
reputation and costing millions to the involved firms.
03
Continuous
Brochure interconnected
/ report supply
title goes here chain |title
Section
| A weak
goeslink
here
A weak link
In Deloitte’s 2013 Global Supply Chain
Risk Survey, companies called attention to
their difficulty in having to manage sudden
demand changes and margin erosion,
mostly because they lack the latest tools.
One of their biggest concerns related to the
risks inherent in their extended supply chain
(i.e. their suppliers operations) are due to
visibility shortages. Indeed, companies are
often struggling when it comes to mastering
procurement and information flows within
their tiers, having no choice but to trust
their stakeholders—both internal and
external. While a majority of firms are using
outsourcing as a business leverage, most
companies fail when trying to find a way
to have reliable visibility over their entire
supply chains while limiting the dependence
on one or several stakeholders.
04
Continuous interconnected supply chain | Blockchain to the rescue
Blockchain
to the rescue
Blockchain technology grabbed the Blockchain technology can be summarized Reliable
public’s attention when its cryptocurrency into four key characteristics on which it
•• Blockchain technology is resilient and
shook the financial services industry. builds its reputation:
does not have any single point of failure
Now we hear the technology expanding
to new territories such as art, healthcare, Fast transaction settlement •• Transactions processed in the blockchain
energy, telecommunications, and supply are immutable and irrevocable
•• Transactions are processed directly from
chain. Today, blockchain also stands
peer to peer with fewer intermediaries
as gatekeeper in the emerging “trust These functions serve as an introduction
economy,” in which supply chain plays •• Ledgers are automatically updated to increasing the potential for innovation in
a central role. The efficiency of a supply every major industry. In supply chain, these
•• Both sides of the transaction are
chain relies on trust between the different characteristics help to reduce the number
executed simultaneously
stakeholders and the interaction between of intermediaries, including the former
blockchain and IoT technologies can assist keepers of trust along the chain. This will
Low cost
in increasing the traceability and reliability increase efficiency and reduce overall
of information along the chain. •• Resources used to validate transactions costs.
are mainly computing power that cost
Globally, blockchain technology offers less than traditional man power
a way to record transactions or any digital
•• Less use of intermediaries
interaction that is designed to be secure,
transparent, highly resistant to outages, •• No reconciliation work is required
auditable, and efficient.
Transparent and auditable
Technically, a blockchain is a digital,
•• Blockchain is an open-source technology
distributed transaction ledger that is
stored and maintained on multiple systems •• All transactions are visible to authorized
belonging to multiple entities sharing participants and traceable within the
identical information. This creates a web ledger
that shares the responsibility of storing,
•• All accounts are identifiable on a pseudo-
maintaining, and, more importantly,
anonymous basis
validating the information present on the
blockchain. Any authorized participant
can review entries and users can update
information stored on the blockchain only if
the network consensus algorithm validates
it. Information stored in a blockchain can
never be deleted and serves as a verifiable
and accurate record of every transaction
made within the ledger.
05
Continuous interconnected supply chain | Digital fusion
Digital fusion
Along with blockchain technology, IoT and communicate intrinsic information
is one of today’s most hyped themes about their identity, their behavior, their
and stands as a preeminent topic of the geolocation, and more. Some of them are
beginning of this century. It represents a able to receive instructions to adapt their
myriad of technologies and devices that behavior.
can be associated with almost any aspect •• Sensors or beacons – These are devices
of life or business, from entertainment that take extrinsic measurements of
to government-level security. Linking it behavioral or environmental conditions,
back to supply chain, it can and will be a such as speed, acceleration, temperature,
formidable transformative force to address humidity, lights, sounds, etc. They can be
the bottom line by improved efficiency and attached to moving objects or fixed in
traceability, as well as introducing greater place.
differentiation and innovation.
Things and sensors work together
in various ways, depending on the
Along with blockchain technology, application. For instance, an RFID chip
can be attached to a parcel to identify it.
IoT is one of today’s most hyped Together they are the “Thing.” When it goes
topic of the beginning of this century. signal over the network that the parcel has
left the building.
The main purpose of IoT is to link the IoT is not just the devices. For the concept
physical world with the digital world. The to work, an entire infrastructure is
process is quite simple: deployed:
06
Continuous interconnected supply chain | Digital fusion
•• Integration are data in motion (for real-time, by local analysis (at the sensor or
The integration layer is the linchpin of perishable insights) and data at rest (for network layer) and action without
the architecture, managing the sensor insights that need large volumes of data human intervention. This may
and network elements, aggregating the over time). be facilitated by Edge Computing
sensor data from the first two layers, gateways that process data and
•• Augmented behavior
integrating it with other external data generate insights in the local loop.
The augmented behavior layer
sources, and accumulating it for the
encapsulates the actions or changes in
analysis that occurs in the augmented
human or machine behavior resulting
intelligence layer.
from insights generated by applications
•• Augmented intelligence using IoT data. This includes Edge
The augmented intelligence layer takes Computing or Fog Computing, defined
raw data from sensors and external
data sources and processes it into
actionable insights based on analysis.
Two variants of this information flow
07
Continuous interconnected supply chain | Digital fusion
•• Sensors attached to •• Use of networking •• Linchpin of the •• Takes raw data •• Use the insight
"Things" create the equipment to architecture. from downstream, derived from IoT
data and trigger the communicate data analyzes it and derive data to automatically
•• Aggregates the
flow of information. from the sensors actionable insights. trigger changes in
sensor data and
and connect it to the human or machine
•• In some systems, integrates it with •• Two variants of
Internet. behavior.
this layer can other external information flow
take automated •• It includes the data for analysis exist: •• Includes Edge
instructions from hardware, software, that occurs in Computing or Fog
–– Variant 1: data in
upstream and and messaging the augmented Computing defined
motion (for real-
execute an action. protocols. intelligence layer. by local (at the sensor
time, perishable
or network layer)
•• Manages the insights)
analysis and action
sensor and network
–– Variant 2: data at without human
elements.
rest (for insight that intervention.
need large volumes
of data)
08
Continuous interconnected supply chain | Digital fusion
Things
Sensor Network
Create
Act Communicate
Magnitude
Scope | Scale | Frequency
Risk
Augmented Security | Reliability | Accuracy
Behavior Time
Latency | Timeliness
Standards
& Protocols
Analyze Aggregate
Augmented Intelligence
09
Continuous interconnected supply chain | Today’s supply chain challenges
Today’s supply
chain challenges
Modern supply chains have become increasingly
sophisticated, and their impact on the competitiveness
of many companies is an important factor to take
into account. The risks inherent in a supply chain are
associated to its interlinked nature.
Risks for global supply chains are fed by •• Ineffective supply chain risk
numerous external and internal factors. management: Building effective supply
Some of them are macro trends such chain risk management programs are key
as globalization and global connectivity, to accurately monitor and predict risk in
which are increasing the complexity of order to react properly.
global supply chains. Others are inherent
•• Lack of end-to-end visibility:
to the never-ending strive for efficiency,
Companies are struggling to have a clear
and aim to reduce the operating costs.
overview on their supply chains—both
Lean manufacturing, just-in-time inventory,
internally and externally. This exposes
reduced product lifecycles, outsourcing,
them to different kinds of risks such as
and supplier consolidation are just part
fraud, code of conduct violations, and
of the business models that brought both
more.
significant improvements and significant
challenges to the supply management •• Obsolescence of technologies:
world. Advanced supply chain management
tools require significant and continuous
Deloitte’s 2013 Global Supply Chain Risk investment. This also goes with inherent
Survey identified the main impacts implementation risks that pose a major
and causes of the risks and challenges: challenge for most businesses.
10
Continuous interconnected supply chain | Today’s supply chain challenges
As explained above, today’s supply chain stakeholders are global, multi-layered, and open
systems. We can represent one layer of the supply chain as follows:
Downstream Upstream
Chain Chain
Logistics Logistics
Information Flows
Data request:
e.g., intrinsic features of production, traceability, respect of human rights,
compliance of regulations
Even with this simple example of a few other systems. The effectiveness of an Accurately tracking an entire supply chain
stakeholders demonstrating both the end-to-end supply chain information flow from raw material extraction to a factory-
physical and information flows, we can is limited by its weakest link, or its “most made product ready to be sold to a retail
already understand that it gets challenging wicked” link. customer might quickly become a feat.
when it comes to efficiently tracking the
•• Reconciliation: Because supply chains
production and information flows. The The above elements highlight the
are not integrated end-to-end and
information flows rely on the data being importance of reliability. If you are not
because there are limited standards,
effectively collected and made available able to control everything in the chain,
there is no continuity in the provision of
by the information systems of the various a single grain of sand can block the wheels.
information. Each stakeholder needs to
stakeholders. Hence, the whole system
reconcile the data to ensure accuracy and
relies on:
effectiveness, which impairs efficiency.
•• Trust: Every stakeholder has to trust
•• Limited manifestation of the
one another in their willingness to
information flow: The ability of
communicate true information.
the collected data to effectively and
•• Effectiveness of the lowest common accurately represent real-life objects or
denominator: This depends on the events is limited by the systems put on
ability of systems to effectively collect the supply chains to monitor them and
correct data, record it in a secure way, track the supply.
and produce accurate information to
11
Continuous interconnected supply chain | Today’s supply chain challenges
Customer Demand
TIER
0
Car manufacturer
Value Chain to the final customer
TIER
1
Components supplier
2 TIER
Sensors supplier
3 TIER
Raw material provider
12
Continuous interconnected supply chain | Today’s supply chain challenges
13
Continuous interconnected supply chain | How can blockchain and IoT assist?
We have identified four challenges that To better illustrate these risks and where
the combination of IoT and blockchain they have an impact on the supply chain,
will bring to supply chain management: you can find an example below of the life
cycle of a car, including some the issues
•• Continuity of information: Through
that can be seen regarding the four
the immutable and irrevocable
challenges.
properties of blockchain, sharing
information effectively between the
The information sharing between the
different stakeholders involved in the
different stakeholders is a major challenge
global supply chain will be key to ensure
(e.g., each has its own information system)
traceability and reduce inherent risks.
and affects the traceability of information
•• Accessibility to information: Fast along the chain. Furthermore, due to the
and transparent blockchains will provide complexity of interactions between the
the necessary access to information in stakeholders, it becomes challenging to
the future to effectively leverage on the accurately track and link information to
massive amount of data produced along material without any bias. All stakeholders
the supply chain. struggle at some point during the process
to access information effectively due to the
•• Link between physical and
lack of secure sharing, strengthened by the
information flows: Thanks to IoT, the
fact that information is split among many
data will be linked to the materials and
stakeholders. As mentioned, the various
products on the stages of the supply
fraud scandals that have recently occurred
chain where matter is transformed
brought the business risks along the global
physically.
supply chain to light. Identifying code of
•• Code of conduct violations and conduct violations is nowadays one of the
fraud detection: The need to ensure hottest concerns that needs to be taken
human rights and codes of conduct into consideration.
are respected along the chain is
necessary to lower reputation risk.
Effective fraud detection processes
supported by appropriate technologies
will be increasingly important to lower
business risk. This will be enabled by the
transparent and auditable features of
blockchain.
14
A sustainable
Continuous interconnected supply chainsupply
| Howchain | Section and
can blockchain title IoT
goes here
assist?
Load end-product on Transport and load Unload onto Transport to the final Sell the final product
transport onto train trucks shop to the consumers
Broker
Fraud detection
Freight
Accessibility to information
Recycle
Shared traceability
15
Continuous interconnected supply chain | More practically…
More practically…
With its ability to provide continuity in information
sharing, blockchain and IoT capabilities can significantly
help global businesses mitigate their operational risks by
ensuring temper-proof and reliable consecutive flows.
•• Has a limited ability to control and verify •• Benefits from an integrated and
Producer:
the flows coming from its suppliers (e.g. distributed ledger that enables them to
Adds value to the raw materials into other
compliance to standards, respect of control the inputs and keep track of its
consumables and finally the end-product
requirements) production
16
Continuous interconnected supply chain | Use cases
Use cases
electronic seal to the packaging of the
good is a viable workaround to accurately
track and monitor the object through the
supply chain.
The technology behind sensors and electronic Many use cases to apply blockchain
and IoT technologies to supply chain
chips is evolving rapidly and renders them management can be imagined in all
increasingly portable. This evolution gives industries.
companies the opportunity to attach sensors For instance, using tags on packaging
to physical goods to track their evolution and in the healthcare industry could help
track and secure medical supplies.
thereby detect potential failures and fraud. If If this technology is then combined
you combine these sensors collecting massive to a blockchain by collecting the
captured information and certifying its
amounts of data with a blockchain providing authenticity, you can assure the viability
standardization, transparency, and traceability, of the supplies along the entire supply
chain, as well as identify potential fraud
you create value on the collected data. and manipulation that could induce
dangerous consequences for the
patients.
17
Continuous interconnected supply chain | Use cases
Another use case would be to apply the Sensors can be used to capture
combination of RFID seals and blockchain identification and send it to a blockchain
to the world of arts and luxury wares. One for authentication. The work of art can be
could imagine embedding technologies to scanned using the proper technology
new works of art directly into the material (DNA reader) and immediately be identified
to guarantee its authenticity, using, for as authentic.
instance, DNA identification. RFID seals
can also be attached to luxury goods. Any
attempt to replace them would destroy the
seals or damage the good itself, making it
unsellable.
18
Continuous interconnected supply chain | A twist in the chain
Nascent technology The same is also true for the sensors; the
The technologies developed today are yet devices capturing the data must also be
to be proven. Blockchain technology is certified and authenticated. In turn, if the
effective in securing transactions, but can devices are secure, then the resources
be limited in performance, scalability, and calibrating and maintaining them also
confidentiality. IoT technology also needs need to be certified and authenticated.
to prove that the entire IoT infrastructure
is effective, efficient, secure, and resilient. In theory, every object will need a seal,
Because it is a combination of many every resource will need a certificate,
technologies, standards will have to be and all communication between things
defined and accepted so that they can and sensors will have to be secure.
work together. This will take time.
Indeed, making sure the link between
Digital/physical link the physical and the digital world is valid
One of the main roles of a blockchain will be a challenge in its own that will
is sharing information on a trusted need to take the risk versus the costs into
platform, but collecting this information consideration, as well as the value of the
means that the physical world needs to goods being traced and the value of the
be linked to the digital world. Different information being captured.
schemes will be used, but they still must
prove that they can effectively seal the
object and authenticate them uniquely
over time.
19
Continuous interconnected supply chain | A twist in the chain
Modeling raw material is also a challenge. In addition to that, it will be key to find
It would make no sense to create a token the right balance between confidentiality
and attach an electronic seal to each apple and transparency that will convince all
used to produce apple juice. Rather, a first stakeholders to use a distributed ledger to
token would be associated to a batch. A record and share supply chain information.
second token would be associated to the Indeed, if all the information is put on a
apple juice bottle produced from the apple ledger without enough confidentiality
batch. And the second token would be barriers, it would be easy to access one
linked to the first one as a product of it. company’s business activities and business
But at which level of granularity do you strategy.
start associating a token? What will make
economic sense? Again, it should be a
trade-off between risks, inferred trust, and
value added.
20
Continuous interconnected supply chain
A sustainable | A chain
supply the
twist in| chain
Contents
IoT/Analytics Visualization
Things Sensors Gateway IoT Platform
Platform / Reports
Security
Billing
Device
Protocols
Protocols
Gateway Management
(Data Ingestion)
Augmented
Intelligence
Sensors to Gateway
Sensors to Internet
Edge Computing
Storage
Augmented Behavior
Blockchain
Act
21
Continuous interconnected supply chain | Approach to apply blockchain and IoT in supply chain management
Approach to apply
blockchain and
IoT in supply chain
management
Companies—or a consortium of companies—that would
like to apply blockchain and IoT to their supply chain
should follow a pragmatic incremental approach. Prior to
implementing an ambitious blockchain solution, here is
a framework that might guide them:
1. Understand your supply chain 6. Try and fail until you are confident it is a
weaknesses and risks. good and sustainable solution.
2. Review your supply chains as upstream 7. Collaborate. Do not work alone, engage
as possible to identify weaknesses and your supplier network and customers,
risks you will face. partner with startups, technologists,
and advisers who have an external
3. Identify and classify those weaknesses
view. Also onboard your competitors
and risks not only in function of
who deal with the same suppliers as
their probability and impacts, but
you do. You will share the investments
also in their nature (discontinuity of
and force your suppliers to adhere to
information, possibility of fraud by
your project even more.
replacing goods or material, etc). This
will give you a heat map of pain points 8. Scale progressively. Once you have
of your supply chains. learned your lessons, begin scaling the
solution and extending it to a broader
4. For each of the pain points, rapidly
scope (by increasing the number of
assess how blockchain and IoT could
stakeholders, adding new sensors,
help.
securing new physical zones, etc.).
5. Start small. Select a pain point to
resolve that would not incur too
complex and costly a project, while
being able to demonstrate the added
value. Apply this to a small scope to
start with (only some of your suppliers,
items, etc.)
22
Continuous interconnected supply chain | Conclusion and Summary
In that regard, we also saw that the challenges. Nevertheless, actors are actively
future combination of blockchain with contributing to the integration of these Key messages
IoT technologies would be able to help technologies into the supply chain world •• Today, supply chains are
the different stakeholders to ensure and proposing new ways to improve and to global and often involve many
traceability along the chain and reduce continually secure information sharing. stakeholders in complex
risks. Sharing a unique blockchain across relationships
However, this evolution will not happen
the different stakeholders of the supply
without an overall agreement between the •• Most major companies’
chain (production, freight, and consumer)
different stakeholders to invest in these challenges relate to a lack of
will ensure that the exchanged and
technologies. In addition, the regulatory trust-based information
manipulated wares are authenticated, thus
environment will need to evolve to support
preventing potential fraud and making •• Blockchain and IoT features can
the implementation of these technologies.
information accessible. bridge this need with portable
Overall, these technologies will revolutionize solutions brought to complex
IoT, on the other hand, will serve as a link
the way the different actors in a supply structures
between the physical and the digital world
chain capture, communicate, and access
by providing reliable information on the •• Blockchain as an emerging
information on a secure, shared, and
materials and products to the blockchain. trend is relying on immature
transparent platform.
Today, IoT and blockchain technologies technologies but these have
are in constant evolution and need to a steep growing curve
mature in order to support those kinds of
Sources
1. Deloitte, The 2015 MHI Annual Industry Report. (2015). 8. Deloitte University Press, Beyond bitcoin: Blockchain is coming to disrupt
your industry, (2015)
2. Deloitte, Deloitte Consulting’s 2013 Global Supply Chain Risk Survey
(2013). 9. Deloitte University Press, Inside the Internet of Things, 2015
3. Deloitte, The Ripple Effect: How manufacturing and retail executives view 10. World Economic Forum, The Internet of Things’ potential to recast supply
the growing challenge of supply chain risk. (2013). Deloitte chain management, 2017
4. Deloitte, Mastering Complexity in Global Manufacturing. (200). A Deloitte 11. Deloitte, Supply chain leadership: Distinctive approaches to innovation,
Research Global Manufacturing Study collaboration, and talent alignment, 2014
5. MIT, Tracking the Value of Traceability (2015) 12. Deloitte, Forging links into loops: The Internet of Things’ potential to
recast supply chain management, (2015)
6. GMA, Capturing Recall Costs: Measuring and Recovering the Losses
(2011). The Grocery Manufacturing Association 13. Deloitte, Blockchain: Enigma. Paradox. Opportunity, (2016)
23
Contacts
Deloitte is a multidisciplinary service organization which is subject to certain regulatory and professional restrictions on the types of services we can provide to
our clients, particularly where an audit relationship exists, as independence issues and other conflicts of interest may arise. Any services we commit to deliver to
you will comply fully with applicable restrictions.
This communication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively, the
“Deloitte Network”) is, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect
your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever
sustained by any person who relies on this communication. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited
by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities.
DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of
member firms.
Deloitte provides audit, consulting, financial advisory, risk advisory, tax and related services to public and private clients spanning multiple industries. Deloitte
serves four out of five Fortune Global 500® companies through a globally connected network of member firms in more than 150 countries and territories bringing
world-class capabilities, insights, and high-quality service to address clients’ most complex business challenges. To learn more about how Deloitte’s approximately
245,000 professionals make an impact that matters, please connect with us on Facebook, LinkedIn, or Twitter.