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O rder N um ber 9114082

S tra teg ic m an agem en t in nursing: A con cep t analysis

Galante, Christine M arie, Ph.D.

George Mason University, 1991

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Strategic Management in Nursing: A Concept Analysis

A dissertation submitted in partial fulfillment of the


requirements of the degree of Doctor of Philosophy at
George Mason University.

By

Christine M. Galante, LTC, AN


BSN Niagara University 1972
MA Pepperdine University 1974
MSN Catholic University 1982

Director: Dr. Mary C. Silva, RN, Ph.D.


Doctoral Program Coordinator
School of Nursing

Fall Semester 1990


George Mason University
Fairfax, Virginia

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Acknowledgements

The author acknowledges the assistance and support of


the following persons:

Dr. Mary Silva, my chairman, and Drs. Jacqueline Dienemann


and Evelyn Jacob, my committee members, for their
consistent commitment to scholarship throughout
this dissertation.

Dr. Daniel Rothbart, Professor, School of Philosophy,


George Mason University, for his guidance in the
development of the discussion of the philosophical basis
of the study's theoretical framework.

Mr. Hugh Howard, Research Librarian, The Pentagon, for his


his assistance in the search and retrieval of database
citation information.

My husband, Sam, and my mother, Mrs. Helen Dinnis, for


their unfailing support, caring and encouragement
throughout this degree process.

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Table of Contents

Page
Title Page................................................... i
Acknowl edgements Page ii
Table of Contents......................................... iii
List of Tables............................................ vii
Abstract.................................................... ix
CHAPTER 1 .................................................... 2
INTRODUCTION.................................................2
Context and Significance of the Study...................2
Statement of the Problem............................... 10
Research Obj ectives..................................... 12
Definition of Terms..................................... 14
Summary.................................................. 16

CHAPTER I I .................................................. 18
CONCEPTS: A REVIEW OF THE LITERATURE..................... 18
Philosophical Approaches............................... 18
Philosophy of Science............................... 18
Philosophical Approaches............................... 30
Nursing Science...................................... 3 0
Discussion: Philosophical Basis of This Study........ 39
Methodological Approaches.............................. 41
Wilson's Technique of Concept Analysis................ 41
Walker and Avant's Technique of Concept Analysis...... 44
The Hybrid Model of Concept Development............... 45
Rodgers' Technique of Concept Analysis................ 49
Comparison of Rodgers, Wilson, Walker and Avant, and
Schwartz-Barcott and Kim....... 52
Summary..................................................54

CHAPTER III.................................................57
METHODOLOGY.................................................57
Overview (Rodgers' Technique of Concept Analysis) ... ...57
Literature Search Procedures .......................... 59
Computer Searches....................................... 59
Dialog.................................................59
Health Planning and Administration...................60
Books in Print Plus...................................61
Manual Searches......................................... 61
Discussion............................................ 62

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Literature Sampling Procedures......................... 62
Overview.............................................. 62
Management Literature................................ 66
Journal Citations: Sampling Criteria........... 66
Book Citations: Sampling Criteria............... 68
Health Care Literature............................... 69
Journal Citations: Sampling Criteria........... 69
Book Citations: Sampling Criteria............... 69
Nursing Management Literature....................... 70
Journal Citations: Sampling Criteria........... 70
Book Citations: Sampling Criteria............... 70
Data Analysis............................................70
Overview.............................................. 70
Data Coding...........................................77
Concept Analysis Element Specification............. 79
Validity and Reliability................................ 82
Validity.............................................. 82
Reliability................................. .........83
Intrarater........................................ 83
Interrater........................................ 84
Summary.................................................. 85

CHAPTER I V .................................................. 87
RESULTS..................................................... 87
Introduction............................................. 87
Assumptions.............................................. 87
Results Related to Validity and Reliability........... 88
Validity.............................................. 88
Master Citation List Review Outcomes & Analysis.88
Management Discipline.............................89
Master Citation List Responses................... 89
Reliability...........................................90
Intrarater........................................ 90
Interrater........................................ 91
Results Related to Search & Sampling Outcomes.......... 91
Summary of Literatures............................... 91
Management Literature.............................93
Health Care Management Literature................94
Nursing Management Literature.................... 94
Sampling and Retrieval Outcomes.................. 95
Results Related to Research Objectives................. 97
Overview.............................................. 97
Management Literature............................... 100
Overview..........................................100
Relevant U s e ..................................... 101
Surrogate Terms.................................. 107

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V

Antecedents...................................... 110
Consequences..................................... 112
Related Concepts................................. 114
References........................................115
Attributes........................................120

Health Care Management Literature................... 129


Overview.......................................... 129
Relevant U s e ..................................... 131
Surrogate Terms.................................. 136
Antecedents.......................................138
Consequences..................................... 141
Related Concepts................................. 143
References........................................ 145
Attributes........................................148

Nursing Management Literature...................... 152


Overview.......................................... 152
Relevant U s e ..................................... 157
Surrogate Terms.................................. 162
Antecedents.......................................164
Consequences..................................... 166
Related Concepts................................. 168
References........................................169
Attributes........................................171
Model Case ........................................176

Interpretation and Discussion..........................182


The Concept, Strategic Management: Consensus
and Disagreement Among theLiteratures............ 182
Overview.......................................... 182
Relevant U s e ..................................... 184
Surrogate Terms......... ....................... 185
Antecedents.......................................185
Consequences..................................... 186
Related Concepts................................. 187
References........................................188
Attributes........................................193
Overview.......................................193
Management and Health Care Management........ 193
Management and Nursing Management............ 196
Nursing Management and Hlth Care Management.200
Rodgers' Technique of Concept Analysis............ 203
Summary................ 207

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CHAPTER V .................................................. 209
SUMMARY AND CONCLUSIONS................................... 209
Background.............................................. 209
Rationale for the Study................................ 209
Method of Analysis..................................... 210
Limitations............................................. 210
Findings................................................ 213
Philosophical Implications.............. 220
Nursing Management Implications....................... 222
Directions for Future Research........................ 222

REFERENCES................................................. 224

APPENDICES................................................. 233
A. Morgan's Metaphor Scheme........................... 233
B. Systems View Model..................................236
C. Wilson's (1963) Technique of Concept Analysis.... 237
D. Walker & Avant's Technique of Concept Analysis...238
E. Schwartz-Barcott and Kim's Hybrid Model.......... 239
F. Attributes of Health Policy and Related Themes...240
G. Overview of the DIALOG Information System.........241
H. Dialindex Categories ......................... 242
I. File-Specific DIALINDEX Search Outcomes........... 243
J. Year/Journal Matrix: Management Literature........247
K. Year/Journal Matrix: Health Care Management
Literature.......... 249
L. Year/Journal Matrix: Nursing Management
Literature.......... 250
M. Letter of Invitation: Reviewers.................. 251
N. Master Citation List Reviewers.................... 257
0. Master Citation List Form.......................... 259
P. Coding Instructions.................................260
Q. Concept Analysis Coding Form....................... 268
R. External Reader Interrater Reliability Record.... 269

VITA ........................................................270

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vii

List of Tables

Table Page

1. Examples of Nurse Theorists' Views of Concepts 33

2. Concept Analysis Element Generation Process 81

3. Results Related to Search and Sampling Outcomes 92

4. Discipline-Specific Sampling and Retrieval Outcomes 96

5. Relevant Use: Management Literature 104

6. Surrogate Terms: Management Literature 109

7. Antecedents: Management Literature 111

8. Consequences: Management Literature 113

9. Related Concepts: Management Literature 114

10. References: Management Literature 119

11. Attributes: Management Literature 121

12. Relevant Use: Health Care Management Literature 133

13. Relevant Use: Health Care Management Literature 135

14. Surrogate Terms: Health Care Management Literature 137

15. Antecedents: Health Care Management Literature 140

16. Consequences: Health Care Management Literature 142

17. Related Concepts: Health Care Management Literaturel44

18. References: Health Care Management Literature 146

19. Attributes: Health Care Management Literature 149

20. Relevant Use: Nursing Management Literature 159

21. Relevant Use: Nursing Management Literature 161

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viii

List of Tables: continued

22. Surrogate Terms: Nursing Management Literature 163

23. Antecedents: Nursing Management Literature 165

24. Consequences: Nursing Management Literature 167

25. Related Concepts: Nursing Management Literature 168

26. References: Nursing Management Literature 170

27. Attributes: Nursing Management Literature 172

28. Suggested Revision: Rodgers' Technique 205

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Abstract

STRATEGIC MANAGEMENT IN NURSING: A CONCEPT ANALYSIS

Christine M. Galante, M.S.N.

George Mason University, 1990

Dissertation Director: Dr. Mary C. Silva

This study examined the concept, strategic management,

u s ing the literatures of management, health care

management, and nursing management and Rodgers' (1989)

technique of concept analysis. Differences in the use and

application of the concept across disciplines demonstrated

a lack of conceptual clarity regarding the concept,

neces s i t a t i n g the analysis. Using Rodgers' (1989)

technique, seven aspects of the concept were identified:

1) relevant use; 2) surrogate terms; 3) antecedents; 4)

consequences; 5) related concepts; 6) references; and 7)

attributes. Differences in the use and application of the

concept were found in all seven of the aspects, with

findings regarding attributes and references considered to

be two of the most important. The six attributes

identified in the management and health care management

literatures were Strategy, Structure, Behavior,

Perspective, Influentials and Systems. In the nursing

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management literature, five of these six attributes were

identified. Attribute life cycle, dimensions, and the

scope of dimensions and/or themes varied across discipline

literatures.

References, the range of events, situations or

phenomena over which the application of a concept is

considered to be appropriate, was a concept analysis

element unique to Rodgers' (1989) technique which reflected

Rodgers' belief that the purpose of concept analysis is the

exploration and explanation of differences in the use and

application of concepts across contexts. Differences in

the number and types of references were found across

discipline literatures. References in management were the

most restrictive, totaling four and consisted of the

organization (in two forms, public and private), intra-

organizational units, and phenomena. Five references of

strategic management were identified in both health care

management and nursing management. In health care

management, these were the organization (one form, no

distinction between public and private), intra-

organizational units, phenomena, systems and people.

Nursi n g man a g e m e n t ' s five references were 1) the

organization; 2) intra-organizational units; 3) phenomena;

4) people; and 5) resources. Collectively, findings

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xi

indicated that the concept, strategic management, has

enjoyed widespread use among these three disciplines, that

among and within them, its analysis elements have changed

over time, and that its scope of application continues to

change and widen. Rodgers' (1989) technique appeared both

philosophically and methodologically sound, and more

philosophically appropriate than others in the nursing

literature. Conceptual clarity of the concept, strategic

management, resulted from this study, culminating in the

proposal of a findings-based conceptual definition of

strategic management specific to nursing management.

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CHAPTER I

INTRODUCTION

Context and Significance of the Study

Access, quality and cost are now and will continue to

be three of the most important issues in health care. A

host of internal and external environmental changes have

transformed health care into an industry. Rising costs and

shrinking human and fiscal resources are contributing to

unprecedented levels of competition among providers, while

turbulence and complexity are constant forces impacting on

survival and success.

Faced with these conditions, health care increasingly

has turned its attention to its planning and management

systems. Management practices and leadership styles have

been and continue to be the personal and organizational

characteristics that most directly influence survival and

success. However, the trusted methods and solutions of the

past have proved to be inadequate. New initiatives such as

strategic planning have achieved limited success. This is

due to a number of factors, including excessive emphasis on

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the performance of protocols and the inadequate integration

of strategy formulation and implementation. From this

turmoil has come the concept, strategic management, offered

as an innovative approach to integrate planning and

management. For health care organizations, strategic

management may offer a planning and management system

needed to achieve and maintain success in dealing with

current and future care delivery challenges.

Differing views as to the use, application and

definition of the concept, strategic management, exist in

the management, health care management, and nursing

management literatures. These differences demonstrate a

lack of conceptual clarity regarding this concept. As a

result, the growth and refinement of its theoretical and

empirical knowledge base is impaired and its adoption in

the work place is impeded. Concept analysis, a technique

originating in analytic philosophy, is the method of choice

for resolving this problem.

There are both practical and theoreti_al reasons why

nursing should be knowledgeable about and interested in the

concept of strategic management. As a practical matter,

today's nurse executives are increasingly being expected to

directly contribute to ensuring organizational survival

and success. These contributions require the nurse

executive's active participation in organizational plans

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and decisions. This participation can demonstrate

nursing's support for the organization, and gain the

organization's support for nursing. To achieve such

support, nursing leadership must demonstrate that it can

manage strengths, weaknesses, threats and opportunities

successfully, and can conduct its operations efficiently

and effectively. To accomplish these tasks, increasing

numbers of nurse executives are embracing department-level

strategic planning (see Nash & Opperwall, 1988; Lukacs,

1984) . Like organizational strategic planning, it focuses

on manag i n g based on mission, goals, resources and

cons i d eration of internal and external environmental

variables.

Historically, nursing administrative planning and

management behaviors have been reactive and crisis-oriented

in nature. Adoption of a strategic orientation to planning

and management would reflect a significant change of time

orientation for administrative nursing practice. By doing

so, nurse executives may resolve numerous longstanding

management problems, may find they can respond effectively

to the spiral of change, and may be successful in creating

a preferred future.

As a theoretical matter, the adoption and adaptation of

concepts from other disciplines by nursing should result

in a genuine contribution to nursing's knowledge base. A

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clear understanding of the meaning of the concept, and a

reasonable expectation that its use in nursing is

appropriate are necessary pre-conditions for such adoption

and adaptation.

Meleis and Jennings (1989) caution that valuing and

using concepts and theories developed in other disciplines

without question is an inappropriate practice. Knowledge

development in nursing practice, research and

administration may be constrained by a strong dependence on

theories external to nursing. Stevens (1979) suggests

instead that nurse managers and administrators synthesize

the disciplines of nursing and management, blending,

transforming and balancing the two sources of knowledge in

order to keep nursing care as their focus. This process is

hampered when a concept is used differently by disciplines,

and the rationale for different uses is not known.

The need for clarity is discussed by Henry (1989), who

suggests an epistemological framework for performing

integration of nursing and management knowledge. She

believes that integration is appropriate in nursing

administrative practice as a means to enhance the interface

between nurse and non-nurse managers. Such integration can

result in educational programs that prepare nurses to

effectively manage health care and the environments of care

(e.g., organizations). Drawing on the work of Petrie

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(1976), Henry (1989) suggests that the first step in this

integration should be that participants learn the

observational categories and key terms in each discipline.

Examining a discipline's metaphors is one way to learn

observational categories and key terms. Henry (1989)

defines metaphors as visual pictures, theories or models

created by a discipline. She (1989) believes that by

comparing nursing and management metaphorically, the world­

views of each discipline becomes clearer and can, as Petrie

(1976) suggests, bridge the gaps of differing categories

and concepts among disciplines.

Morgan (1986), in discussing metaphors, believes that

effective managers are skilled in the art of "reading"

situations around them. This skill involves the ability to

formulate images and explanations. Metaphors imply ways of

thinking and of seeing that reflect one's view of the

world. Morgan (1986) lists eight metaphors which

frequently are used to classify and describe organizations.

Morgan's (1986) metaphor scheme, and the basic concepts and

major theorists associated with it, are depicted in

Appendix A. Three are often mentioned in the management

discipline's strategic management literature. They are:

l) organizations as open systems; 2) organizations as

brains; and 3) organizations as cultures.

In an effort to d emonstrate the potential for

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blending nursing and management knowledge, Henry (1989)

adapted Morgan's (1986) metaphor categories to nursing,

changing the focus from organizations to individuals and

groups. Not unexpectedly, the best "fit" occurred with

the metaphor of individuals and groups as organisms.

Variations in the use of language and metaphor may

suggest an explanation for the lack of conceptual clarity,

and subsequent variety in meaning, use and application of

the concept, strategic management, in management, in health

care management, and in nursing management.

Complementary to the use of metaphor and building

further on the discussion of the integration of nursing and

management knowledge is the work of Scalzi and Anderson

(1989), who have proposed a multi-stage Systems View Model

(Appendix B presents Stage 3 of this model). The

organizing framework for this model is the concept of

domain. Domain is defined as an explicit sphere of

influence or activity associated with specific goals. In

Stage l, the nursing domain is the fundamental element.

Nursing administration is described as the application of

administrative knowledge to nursing to provide quality

nursing care. In Stage 2, the organizational domain, with

its goal of organizational effectiveness, enters and

becomes an element of concern and influence for the nursing

administrator. Also in Stage 2, a new component called the

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8

interface comes into being and is broadly defined as the

area in which the multiple and diverse concerns of all

parties interact. In this stage of the model, the two

domains of nursing and organization exist as separate

entities with their own distinct set of goals. The nurse

administrator is bombarded with conflicting concerns from

both domains, and strives to balance actions that may

conflict with the two sets of domain-specific goals.

In Stage 3, a systems view emerges. Here, the nursing

and organizational domains are interdependent, and jointly

form a "system" of domains with a single set of goals that

seek to maximize the vitality of the system. A key

assumption underlying this stage of the modelis that

quality nursing care is delivered by viable organizations,

and that the effectiveness of such organizations is, in

turn, dependent in part on the quality of nursing. Such a

valuing of nursing is typified in the view of nursing as

the hospital's competitive edge (Shaffer & Preziosi, 1988).

Achie v e m e n t of a systems view, characterized by

interdependence and jointly-held goals, is comparable to

the attainment of conceptual clarity resulting from the

successful performance of a concept analysis. In the

former, the resolution of domain-specific differences

permits the achievement of system success (i.e., quality

nursing care and i. viable organization) . In the latter,

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attainment of conceptual clarity and the explanation of

inter-disciplinary differences in use and application

result in the ability to develop theory and conduct

research based on clear, sound conceptual grounds.

The value of Scalzi and Anderson's (1989) view to this

study is significant. For theory development, the system

view model exposes the dilemma present in the development

of nursing administration theory: that theories can be

extracted from either the nursing or organizational domain

and applied to nursing administrative practice. However,

as domain-level theories, they are inadequate to address

the system perspective. Instead, such theories must be

extended to the system level of complexity so that the

system view is reflected.

In so far as concepts are the building blocks of

theory, a study such as this, which examines and seeks to

clarify a particular concept across multiple disciplines

(i.e., domains), is a timely and cogent research endeavor.

It may pave the way for the extension and/or expansion of

current domain-specific theories, and ultimately, may

contribute toward resolving the "theoretical deficit"

inherent in the practice of nursing administration (Dimond

& Slothower, 1978).

The findings of this study will have significant value

for management, health care management, and nursing

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management in the areas of practice, theory development

and research. New opportunities for development of

strategic management theory may emerge, and the door of

interdisciplinary research may be opened, expanding the

knowledge base of all three disciplines.

Statement of the Problem

The recurring presence of the concept, strategic

management, within the literatures of management, health

care management, and nursing management, attests to its

being a significant concept valued by those disciplines.

However, the use, application and definition of it differs

within and among them.

Management writers have focused on describing its

practical use and application in organizations and as an

approach for dealing with a variety of phenomena (e.g.,

technology, human resources, crises, etc.), while

generally ignoring its conceptual dimensions. Definitions,

when present, vary widely.

H ea l t h care m a n a gement writers have focused on

explaining and advocating its use and application in

health care organizations and in some functional elements

(e.g., the blood bank) as the "answer" to the pressures of

change and other stressors in health care management.

Definitions, when present, are taken from the management

literature and, as such, exhibit management's diversity of

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views. Differentiation between the terms strategic

management and strategic planning is not consistently

clear.

Nursing management writers have focused on describing

the use and application of the terms strategic planning

and strategic management. Nursing elements ranging from

the operating room to the corporate level nursing team

consistently have described strategic planning and/or

strategic management according to the steps or phases of

assess-plan-implement, and occasionally have included

evaluation. W r iters who use the term, strategic

management, demonstrate wide variety in the scope of its

application and exhibit no definitional consensus.

These differences in use, application and definition

demonstrate a significant lack of conceptual clarity

regarding this concept. This study will use concept

analysis, a technique of analytic philosophy, to attain

conceptual clarity. Support for this methodology includes

that offered by Walker and Avant (1988) who state that when

there are competing or inconsistent points of view about a

concept, analysis can clarify its use, nature and

properties.

Analysis is a methodology defined as a process of

identifying parts and components of concepts or theories

and examining them against a set of criteria (Chick &

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12

Meleis, 1986) . In analytic philosophy, the techniques of

analysis are used to improve an understanding of important

human actions by the clarification of language. Nagel

(1960), in explaining the task of analysis said that

"Analysis not only seeks to clarify concepts for the sake

of clarification, but also to criticize cognitive claims in

order to suggest alternative ways for organizing patterns

of knowledge" (p. 75).

Chick and Meleis (1986) conclude that a nursing

perspective of analysis can result in development of

theoretical and empirical linkages with the domain concepts

of nursing, health, person and environment, and propose

that this offers a significant and original approach to

nursing knowledge development. Thus, attaining clarity of

the concept, strategic management, for nursing, offers the

opportunity to link a conceptualization of nursing

management directly with these domain concepts.

Research Objectives

Based on the preceding conceptualization, the research

objectives are as follows:

1. to identify the relevant use of the concept,

strategic management, in the management, health care

management, and nursing management literatures.

2. to identify surrogate terms for the concept,

strategic management, in the management, health care

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13

management, and nursing management literatures.

3. to identify antecedents of the concept, strategic

management, in the management, health care management, and

nursing management literatures.

4. to identify consequences of the concept, strategic

management, in the management, health care management, and

nursing management literatures.

5. to identify concepts related to the concept,

strategic mai-agement, in the management, health care

management, and nursing management literatures.

6. to identify references of the concept, strategic

management, in the management, health care management, and

nursing management literatures.

7. to identify attributes of the concept, strategic

management, in the management, health care management, and

nursing management literatures.

8. to identify a model case of the concept, strategic

management, for nursing management.

9. to compare and contrast the attributes in

a. the management and health care management

literatures.

b. the management and nursing management

literatures.

c. the health care management and nursing

management 1iteratures.

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14

Definition of Terms

Research often involves the use of new terms, or the

application of familiar terms in accordance with the

purpose of the study. The following are conceptual

definitions for the key terms used in this study.

Concept Analysis: a research methodology originating in

analytic phi l o s o p h y wh e r e b y the c o n n ection between

concepts and the development of knowledge is demonstrated

through the outcomes obtained from the performance of a

specified analysis procedure.

Content Analysis: a qualitative research data

analysis technique that focuses on identifying the content

characteristics of text and describing findings using

either or both quantitative and qualitative formats.

Definition: a statement which attempts to assign

meaning to a phenomenon.

Themes: manifestations of the use and/or application

of the concept that occur repeatedly in a literature.

Relevant Use: employment of a concept in ways that

are pertinent, germane, material or apropos to the focus or

objectives of the research activity.

Surrogate Terms: substitute or alternative word

labels used to refer to a concept.

Antecedents: events or phenomena that are generally

found to precede a concept.

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Consequences; events or phenomena that are generally

found to follow or result from the occurrence of a concept.

Related Concepts; concepts that are similar to the

concept of interest but which represent an incomplete

grouping of its attributes.

References; the range of events, situations or

phenomena over which the application of the concept is

considered to be appropriate.

At t r i b u t e s : the describing or defining

characteristics of a concept.

Model Case: an everyday example of the concept which

includes all its attributes.

Management: the art and science of planning,

organizing, staffing, directing and controlling fiscal,

material and/or human resources to result in the

performance of work by oneself or others in order to attain

individual or group goals.

Health Care Management: the art and science of

applying management processes to the offering, providing,

and monitoring of health care products and services

directly or indirectly to clients and/or their advocates

seeking supportive or preventative care, diagnosis, and/or

treatment of injury or illness.

Nursing Management: the art and science of applying

management processes to the assessment, planning,

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implementation and evaluation of the delivery of nursing

products and services. Management processes are consistent

with and supportive of overall organizational mission,

goals and objectives, and with the nursing organization's

philosophies, goals and objectives regarding the concepts

of nursing, health, person, and environment.

Summary

This chapter presented an introduction to the concept,

strategic management, within the context of the significant

changes occurring in health care. Causes, outcomes and

responses to these changes were discussed.

Nursing management involvement in organizational

survival and success at both the department and

organizational levels was discussed. Indications of a

change from a reactive, crisis orientation to a strategic

orientation to planning and management were noted and

benefits from such a change suggested.

The issue of knowledge development in nursing was

discussed and a balanced approach, consisting of an

integration of knowledge from both within and outside

nursing, recommended. Learning the observational

categories and key terms of a discipline through

examination of its metaphors was suggested as a way to

begin such knowledge integration. Scalzi and Anderson's

(1989) Stage 3 of their Systems View Model was presented

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17

and discussed to illustrate an approach in support of

knowledge integration focused on theory development.

Attainment of conceptual clarity of the concept,

strategic m a n a gement in nursing, needed because of

differences in its use, application and definition as

present in the management, health care management and

nursing management literatures was presented as the

research purpose of this study. Analytic philosophy's

approach to analysis was discussed, along with the

potential for achieving linkages between the concept,

strategic management, and the domain concepts of nursing,

health, person and environment. The research objectives

specified the methodology of concept analysis to be used in

this study, and conceptual definitions of key terms were

provided.

The following chapter discusses the findings from a

review of the literature on concepts as regards

philosophical and methodological approaches to them.

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CHAPTER II

CONCEPTS: A REVIEW OF THE LITERATURE

Philosophical Approaches

Philosophy of Science

Since the 1940's, two major schools of philosophical

thought have influenced philosophy of science: logical

positivism and historicism. Logical positivism (also known

as logical empiricism) views science as a product, composed

of concepts, theoretical assumptions and empirical

generalizations, whose goal is the logical explanation of

the nature of scientific knowledge. In contrast,

historicism views science as a process composed of

concepts, scientific theories and research traditions,

whose goal is the historical explanation of the nature of

scientific knowledge (Silva & Rothbart, 1984).

Logical positivism's roots date to the seventeenth

century, when Francis Bacon argued that knowledge is gained

by unbiased observation. Traditional logical positivists

believe that observation is the ultimate source of all

knowledge. Reese (1980) traced the progress of the

empiricists into the twentieth century, where some became

18

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19

known as logical positivists based on the development of a

language of science that relied heavily on formal logic.

This core group became known as the Vienna Circle, and the

view they espoused as the Received View (RV).

The RV dominated the philosophy of science from the

1930's until the early 1960's, when a wave of criticism

began. Attempting to increase rigor, the RV became

increasingly more detached from the reality of science. As

a result, a paradigm shift began to occur and historicism,

a view of science more consistent with its practice, came

to the fore. The differences between these two schools of

thought are typified in their approach to concepts.

The term, concept, is one of the oldest in the

philosophical vocabulary and one of the most equivocal.

Though frequently a source of confusion and controversy,

it remains useful, in part, because it provides a means to

examine and interpret theories as diverse as those of

meaning, thinking and being. Logic, epistemology and

metaphysics have all used it, with the differences present

best understood by considering what is implied in

expressions such as "having a concept" or "acquiring the

concept of...," etc. Heath (1967) posits that to "have" a

concept implies

1. knowing the meaning of the word, "x"

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20

2. being able to pick out or recognize a presented "x"

or being able to think of (i.e., have images or ideas of)

"x" when it is not present

3. knowing the nature of "x"; to have comprehended the

properties which characterize "x" and make it what it is.

These descriptions are neither exhaustive or exclusive.

However, philosophers have differed long on the question of

what kind of detailed account is to be given to explain

what it means to "have" a concept. Thus, the meaning of

the term, concept, fluctuates. According to Heath (1967),

the answer to the question of the kind of detailed account

explaining "having" a concept determines whether the chosen

model of conceptual use demonstrates a a) cognitive

relation between a subject or an object or b) the exercise

of a function. Based on a choice of a) or b) , the concept

involved would come to be regarded as either an entity or a

disposition. Entity theories of concepts describe them as

"things" such as word meanings or ideas, while

dispositional theories consider concepts to be

capacities for behavior, such as the use of words or the

performance of certain mental or physical actions.

Many philosophers have offered philosophies of

language, suggested theories of meaning and discussed

entity and dispositional theories of concepts. Ludwig

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21

Wittgenstein, however, is the one among these who is

credited with exerting the most profound influence. (D.

Rothbart, personal communication, July 20, 1988) .

Hartnack (1962) notes that Wittgenstein occupies a

singular place in the history of philosophy, having first,

at an early age, written a work which exercised a decisive

influence on the philosophical thought of his time, and

then, in his mature years, rejecting his early theory and

producing a second one which, by sheer originality, stature

and influence, has become even more important than the

first.

Wittgenstein's early works were especially influential

on the logical positivism popular in the years between

World War I and II. In them, he presented what has become

known as the "picture theory". He argued that language is

a depiction of the logical structure of facts, i.e., a

"picture" of reality. Wittgenstein based this view on the

Augustinian conception of language, which proposed that the

individual words of a language were names of objects, and

sentences were combination of names.

The Augustinian conception of language said that in

order to master a language, one must learn the individual

names of words which represent phenomena. Mastery is

complete when one has learned all the names by ostensible

definition - by pointing to a thing and simultaneously

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22

saying its name.

In his later writing, Philosophical Investigations, a

1953 posthumous publication, Wittgenstein repudiated his

"picture theory" and the Augustinian conception of

language, and instead, initiated a totally new view of

language. In it, he asserted that the meaning of a word is

learned by discerning its u s e . Wittgenstein's best known

remark on meaning is in section 43 of Philosophical

Investigations. Here he (1953) says the following: "For a

large class of cases - though not for all - in which we

employ the word 'meaning' it can be defined thus: the

meaning of a word is in its use in the language" (p. 20) .

The difficulty in understanding this passage is the result

of what Rodgers (1987) and others (e.g., Canfield, 1986)

call errors of omission in Wittgenstein's later writings.

These errors occur with regard to three elements of

Wittgenstein's philosophy, namely (a) meaning and use,

(b) language games, and (c) context.

The key error of omission in the element of meaning

and use is that Wittgenstein does not clearly define and

explain his employment of the terms "meaning" and "use."

As Hunter (1986) notes, saying that "meaning is in use"

does not tell us (a) how to determine the meaning of a

word, (b) how to explain the meaning of a word, or (c)

what form the statement of meaning should take.

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23

As a result, writers who attempt to explain and critique

Wittgenstein's later writings do so based on their

interpretation of these terms. Ebersole (1986), in his

analysis, concludes that explaining the meaning of words

can be done in two ways. The first is to identify and

describe the characteristics or features of the phenomenon

to which the word applies. This method is consistent with

the identification and discussion of attributes, and may be

described as an internal assessment of the word. The

second way is to identify and describe the context of use-

what variables determine when, where and how a word is

used, who uses it and under what circumstances or

conditions it is used. This second method is consistent

with the identification and discussion of a constellation

of variables, all contributing to a holistic knowledge and

understanding of meaning. Surrogate terms, antecedents,

consequences, references and related concepts are products

of analysis that can result from theidentification and

description of the context of use. As such, this method

may be described as an external assessment of the word.

Concept analysis uses both methods to achieve clarification

of meaning and use.

In the evolution of Wittgenstein's philosophy of

language, the idea of drawing an analogy between a

language and a game provided a way for him to make a

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24

transition away from the view of a single language with a

single logical, syntactical system of formational and

transformational rules. Language-games, the term created

from this analogy, reflected Wittgenstein's new view of

language as a group or "family" of languages, each with its

own set of rules. Wittgenstein posited the following

regarding language-games: (a) There is no definite limit to

the possibility of constructing language-games; (b) Only

certain language-games consist solely of names; and (c) It

is incorrect to think that languages, even those consisting

primarily of names, can be learned by ostensible

definition, as these apply only to thosewho already have

some knowledge of language.

Language-games is the second area where errors of

omission occur in Wittgenstein's writings. Gadamer (1976)

identifies three deficits in the development and

presentation of Wittgenstein's views of language-games.

The first is that Wittgenstein identifies no mediation

between them. While acknowledging that there are "family

resemblances" between language-games, Wittgenstein sees no

common structure that philosophical analysis can use as a

basis for mediating between them. He holds this position

because to him, any mediation that breaks down the autonomy

of the grammar of an individual language-game signals a

return to the rules of universal language. This view

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25

causes him to overlook the "assimilative power of language"

(Gadamer, 1976, pp. xxxvi).

The second deficit in Wittgenstein's discussion of

language-games is that he never clarifies the position of

the person who analyzes language-games and uncovers the

rules. Gadamer's (1976) critique of this area is grounded

in his view of understanding. Gadamer asserts that the

achievement of understanding has an essentially mediating

or integrating quality to it, and that one who analyzes

language-games is engaged in the integration or fusing of

them. Wittgenstein's lack of clarity on this issue leaves

the subject open to the interpretations of those who

attempt to understand and explain his language-game tenet.

The third deficit in Wittgenstein's discussion of

ianguage-games is that he does not address the issue of how

one learns new language games. Gadamer (1976) takes the

view that while we learn a language by actual use, learning

one's first language and then subsequent ones is not the

same thing. This is because the latter presupposes the

former. In learning a first language, one acquires the

basis for altering it and fusing it with others. Thus,

with the learning of a first language, we have learned how,

in general, to learn languages.

Context is the third area in Wittgenstein's writings

where his discussion lacks clarity and completeness. While

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acknowledging that context is a phenomenon within which use

of words occurs and thus, one in which meaning results, he

offers no guidance on what constitutes context or on how,

when, or why it impacts on use and meaning.

Gadamer (1976) discusses context from the perspective

of language learning. He suggests that one never learns in

a vacuum, but instead, participates in a constant mediation

and integration of languages within a dynamic socialization

process. Gadamer's views of language and context reflect a

Hegelian influence. It was Hegel who viewed knowledge as a

dialectical process and who, in the Phenomonoloav of Spirit

(1977), proposed that every new achievement of knowledge is

the mediation or refocusing of the past within a new and

expanded context.

While helpful, Gadamer's (1976) views of context are

still incomplete. Another writer, Stephen Toulmin, must

be examined in order to develop a clear understanding of

this phenomenon.

Despite the difficulties encountered, the views

ex pre s s e d in Wittgenstein's later writings represent

significant and important contributions to the discussion

of language, meaning and concepts. Despite their obvious

break with the dominant entity views of the times, these

views should not be construed strictly as dispositional.

S uch a label too narrowly defines Wittgenstein's

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27

phil osophical perspective and dim i n i s h e s the value

attributable to his work. Rather, it is more accurate to

say that the W i t t g e nsteinian approach provides an

opportunity to expand the horizons of the discussion of

concepts and to legitimize the inclusion of contemporary

views on the philosophy of language, such as espoused by

the historicist, Stephen Toulmin.

Toulmin's prime area of interest and concern is human

understanding, a phenomenon characterized by two tenets:

1) man knows; and 2) man knows that he knows. Thus, human

understanding is grounded in knowledge. Toulmin discusses

concepts because they are the central element in human

understanding (Toulmin, 1972, p. 11).

In Human Understanding. Toulmin (1972) offers two views

of particular significance in the current discussion of the

theore t i c a l and philosophical bases of language and

concepts. First, he posits that language and conceptual

thought (and thus concepts) are developed via an

interactive social process called enculturation, a view

that appears to be compatible with Gadamer's (1976) and

Wittgenstein's (1953) notion of context. Second, he

observes that concepts exhibit diversity and variation over

time and concludes that this is a result of concepts

c hang i n g over time. This latter position directly

challenges the view of concepts as universals, unaffected

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by change and motion in the world. Toulmin rejected this

view, arguing that it denied the existence of historical

and social influences on concepts.

Toulmin (1972) argues that we acquire our grasp of

language and conceptual thought in the course of education

and development. The particular set of concepts we adopt

reflects forms of life and thought, understanding and

expression current in the society.

Toulmin's ideas on conceptual change and the context of

concept development and use add significantly to the

philosophical discussion of concepts. However, criticism

appears warranted in two areas. First, like Wittgenstein,

Toulmin never directly defines a concept. Instead, he asks

a question which implies description of a concept. What,

Toulmin (1972) asks, "are the skills, traditions,

procedures or instruments of man's intellectual life and

imagination - the concepts - through which human

understanding is achieved and expressed?" (p. 11).

A second criticism is that Toulmin does not address the

importance of public acceptance and use of concepts.

These are factors which contribute to concept development,

and, as such, their discussion might have enhanced his

ideas of conceptual change and context. Despite these

areas, Toulmin's introduction of new thought on concept

development and change adds significantly to an

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29

understanding of concepts.

To summarize then, the view of language and concepts

expressed in Wittgenstein's later writings is that for him,

meaning is use. The focus of inquiry regarding concepts

should be directed toward identifying and explaining

differences in meaning found in use contexts, and how the

concept of interest is related to other concepts. This

Wittgensteinian approach rejects the key tenet of the

logical positivist view of concepts that concepts are

characterized by rigid sets of necessary and sufficient

criteria - and instead proposes that concepts can be

bounded by criteria, so long as these criteria are

sensitive to the context in which the concept is being

used. This is consistent with a historicist approach.

Toulmin (1972) builds on the later Wittgensteinian view

of context, using the term, enculturation to explain the

social process through which language and conceptual

thought are developed. Moreover, he extends the discussion

by proposing that concepts respond to historical and social

influences by changing over time and thus concepts reflect

the forms of life, thought, understanding and expression at

a particular time in a particular context. The views of

Wittgenstein and Toulmin provide a strong base of support

for the view of concepts as including sensitivity to

context and time to attain clarity.

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The technique of concept analysis used in this study is

consistent with the views of the later Wittgenstein (1953)

and Toulmin (1972) in five areas: 1) its goal is to attain

conceptual clarity of the concept; 2) it acknowledges

multiple use contexts; 3) it focuses on identifying and

expl aining differ e n c e s in meaning present in those

contexts; 4) it supports examination of these differences

identified in relation to historical or social influences

on the concept; 5) it examines how the concept under

analysis is related to other concepts.

Philosophical Approaches

Nursing Science

The writings of nurse theorists regarding concepts

reflect the influence of philosophy on nursing, especially

in the areas of epistemology and the philosophies of

science and language.

The logical positivist tradition in philosophy of

science has permeated modern nursing theory from its

beginnings in the 1960's to the present. Dickoff and

James (1968), the early Jacox writings (1974), Hardy

(1974), and Walker and Avant (1988) are representative

examples of this influence. As a result, most nursing

theorists discuss concepts in accordance with the logical

positivist view. However, since the early 1980's, a

recogn i t i o n of the p h i l osophy of science paradigm

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shift away from logical positivism and towards historicism

is evident in a decline in commitment to logical positivism

and an upsurge in interest in historicism by some nurse

theorists. Watson (1981), Duldt and Giffin (1985) and

Rodgers (1987, 1989) are representative examples of this

trend. Here, the nursing view of concepts reflects the

influence of Wittgenstein (1953) and Toulmin (1972). In

short, the competing influences of logical positivism and

historicism on nursing theory have contributed to a lack of

consensus in nursing regarding concepts.

Systematic theory development in nursing arose from a

need to capture or clarify the nature of nursing. Interest

in theory development arose because nurse leaders saw it as

a means to establish nursing as a profession, and believed

in the intrinsic value of theory to nursing (Walker &

Avant, 1988).

Nurses who studied theories and theory development in

other disciplines determined that there existed concepts

unique to nursing that merited study. Meleis and Jennings

(1989) , among others, have voiced support for theory

development in nursing, noting that the service orientation

and centrality of human beings to health care are

overriding reasons that preclude the wholesale

transplanting of concepts, conceptual models and theories

from other disciplines to nursing.

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The concepts of person, environment, health, and

nursing (or variations of these), a constellation which

Fawcett, Botter, Burritt, Crossley & Frink (1989) refer to

as the metaparadigm of nursing, appear in nearly every

conceptual model of nursing. Fawcett et al (1989) posit

that conceptual models present global views of certain

phenomena. Concepts here are not always clearly defined

and propositions generally are not empirically testable.

In contrast, theories are more circumscribed, with each

theory dealing with one phenomenon. The concepts and

propositions making up a theory are more specific and

concrete than those of a conceptual model. Concepts of a

theory are usually clearly defined and propositions are

empirically testable. To the extent that concept analysis

contributes to attainment of conceptual clarity, it

nurtures the development of sound nursing theory.

When discussing concepts, nurse theorists frequently

focus on concept identification, concept classification and

concept definition. Table 1 summarizes the views of some

significant nurse theorist authors selected as

representative examples of the scope of nursing views

regarding concepts:

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Table 1

Representative Examples of Nurse Theorist Views of Concepts

Author(s) Concept Concept Concept

Identification Classification Definition

Fawcett & variable/ observability words/phrases

Downs (1986) nonvariable measurability that describe

mental images

or abstract

ideas.

Meleis (1985) primitive/ Same Same

derived

Walker & primitive/ Same a mental

Avant (1988) concrete/ image or

abstract phenomenon;

Duldt & categories levels a term or

Giffin (1985) of phenomena of abstraction word used

to describe,

classify or

designate a

phenomenon

Diers (1979) abstract/ levels words with

physiologic of abstraction meaning via

common usage

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34

Fawcett & Downs (1986) identify concepts as being

either variable or nonvariable in nature. A single

dimensional concept, e.g., one that merely labels a

phenomenon, is a nonvariable concept. In contrast, a

variable concept is multi-dimensional. The basis for this

distinction is found in the issue of measure/measurability

of concepts. They classify concepts according to their

observability or their measurement characteristics, and

suggest that Kaplan's (1964) classification by

observability scheme and Dubin's (1978) classification by

measurement characteristics scheme, taken together, provide

a comprehensive method of concept classification.

Fawcett & Downs (1986) state that both theoretical and

operational definitions are necessary to make concepts

empirically testable. A theoretical definition states what

the concept means, while an operational definition defines

a concept in terms of observable data, such as the

activities necessary to measure or manipulate it.

Meleis (1985) parallels Fawcett & Downs' (1986) views,

adding that concepts are tinted with the theorist's

perceptions, experience and philosophical perspective, and

that they bring order to observations and perceptions.

Meleis (1985) identifies concepts as being either primitive

(i.e., originating in a particular theory) or derived

(i.e., concepts taken from outside the theory that have

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35

taken on a different meaning within the new theory).

Meleis (1985) states that concepts evolve out of a

complex constellation of impressions, perceptions, and

experiences. Conception, in her view, is organized

perception. She expresses this view by saying that

"phenomena are perceived, and only when they are organized

and labeled do they become concepts" (p. 127) .

Although clearly entity-based in her view of concepts,

Meleis (1985) acknowledges that the process of concept

analysis can include a variety of techniques, and consider

context. She notes that "the process of concept analysis

may include corroboration, semantic analysis, analysis of

logical derivations, and analysis of the context of the

concept or the context where the concept may be absent"

(Meleis, 1985, p. 128).

Walker and Avant's (1983, 1988) views on concepts are

some of the best known and most influential in nursing.

They discuss concepts within the overall framework of

theory construction, agreeing with Hardy (1974) that they

are the building blocks of theory. Like Wilson (1963),

Walker and Avant (1983, 1988) acknowledge that concepts are

expressed by means of language, and that the language

labels (or words) used are a way of communicating our view

of the concept to others. Like Meleis (1985) , they view

concepts as an assist to classifying experience.

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Walker & Avant (1983, 1988) identify concepts as

primitive, concrete and abstract. Primitive concepts have

a common shared meaning among all individuals in a culture.

Both concrete and abstract concepts can be defined by

primitive concepts; however, concrete concepts are limited

by space and time and are observable in reality, whereas

abstract concepts are independent of reality. They

acknowledge Kaplan's (1964) empirical-theoretical continuum

as a valid and useful means to classify concepts and define

a concept as a mental image - an idea or construct in the

mind about a thing or action.

Duldt and Giffin (1985) identify concepts as categories

of phenomena and classify them along a continuum according

to level of abstraction. They concur with their nurse

colleagues' definition of a concept as a term or word used

to classify or designate a set of phenomena or conceptions,

and as a timeless abstract idea.

Fawcett and Downs' (1986), Meleis' (1985) and Walker

and Avant's (1988) views on concepts reflect a strong

logical positivist orientation to theory construction in

general. Their work has not acknowledged the rise to

prominence of historicism within philosophy of science.

Thus, their views may be criticized as not in keeping with

the paradigm shift in the philosophy community.

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Collectively, these theorists' views of concepts

are consistent with the traditional entity theory view of

concepts which describes them as "things” such as word

meanings, ideas or mental images. In contrast, the views

of Diers (1979) and Duldt and Giffin (1985) are generally

more consistent with the dispositional theory of concepts,

and reflect the historicist approach to science and theory.

They describe concepts as terms or words used to describe

or classify a phenomenon whose meaning is based on usage.

As such, they are supportive of the views of the later

Wittgenstein (1953) and Toulmin (1972).

Diers (1979), for example, views concepts as words to

which meaning has been attached through formal definition

or common usage. Employment of the term "usage” links

with Wittgenstein's tenet of "use" and "common usage"

suggests consideration of a social component to concept

development. Duldt and Giffin (1985), though entity-based

in their definition of concepts, identify an associative

link between concepts and language and acknowledge a social

component to concepts.

Duldt and Gif fin (1985) believe that at the core of

theoretical and scientific endeavor is the human ability to

symbolize. Symbolizing and conceptualizing permits us to

describe, understand, predict and even control the social

and physical environment. For them, an essential element

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of theory development is the assignment of meaning to

concepts. While they agree with their nurse theorist

colleagues that definitions are a primary way to assign

meaning, they differ in their approach to definitions.

They suggest a number of different ways to define a

concept. These i n clude dictionaries, etymology,

operationalization, identifying the scope, role or

functions of a concept, and by use of metaphor.

Duldt and Giffin (1985) see the role and function of a

concept as that of labeling phenomena. Meanings are

assigned to concepts and based on them, judgments are made

and actions taken. Of significance is their comment that

meanings vary with the context, a view consistent with the

later Wittgenstein (1953) and Toulmin (1972).

While Diers' (1979) definition of concepts and the

majority of Duldt and Giffin's (1985) comments about them

reflect alignment with the views expressed in the later

Wittgenstein (1953) and Toulmin (1972), and, as such,

support a contemporary view of concepts, the linkage is not

obvious or robust. A direct acknowledgement of support for

the contemporary view of concepts would strengthen their

philosophical base. Allen (1986), in his discussion of the

use of philosophical and historical methodologies to

understand concepts, is an example of one who does

acknowledge support for the contemporary view of concepts.

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Discussion: Philosophical Basis of This Study

The contemporary dominant view of concepts in the

philosophies of science and language, and as expressed by a

minority in nursing, is selected as the philosophical basis

of this study. The following summarizes its views

regarding concepts and the method of concept analysis:

1. Concepts are terms whose meanings are grounded in

use.

2. Through a process of socialization and repeated

public use, concepts become associated with particular

themes which, when clustered, result in the identification

of an attribute of the concept.

3. An everyday example of a concept which includes all

its attributes is called a model case.

4. The clustering of attributes ultimately results in

a definition of a concept*

5. Definition of a concept promotes its effectiveness

as a contributor to the development of knowledge.

6. Concepts are publicly manifested primarily through

linguistic behaviors.

7. Linguistic applications are primarily indicators of

a concept's use.

8. Written discourse is an acceptable form of

linguistic behavior and therefore is an appropriate data

source for use in analysis.

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9. Analysis of a concept is a description of its use,

that is, its attributes, characteristics, differences in

meaning it receives in different contexts, and how it is

related to other concepts.

10. Through an analysis of use, a concept may be

defined and clarified.

11. Analysis of use includes identification of

surrogate terms, antecedents, consequences, references, and

related concepts.

12. Concepts change over time as a result of the impact

of historical and social influences.

A close relationship exists between conceptual

analysis and the formulation of definitions, in that one

can analyze a concept by studying the meanings of its

related terms, and a definition is a formulation of

meaning. Thus, concept analysis may be viewed as a

complicated and extended definition whose process requires

a lengthy and intricate exploration. As the objective of

philosophical analysis is to arrive at something like a

definition, it cannot begin with one (Green, 1971). Thus a

concept analysis of strategic management seeks to refine it

by analyzing its use and the variables impacting on that

use in order to arrive at a better definition (i.e., to

attain conceptual clarity).

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Methodological Approaches

Differences in views of concepts in philosophy of

science and nursing science are reflected in the multiple

techniques present in the literature. The following are

representative examples of these techniques.

Wilson's Techniques of Concept Analysis

Wilson (1963), Walker and Avant (1983, 1988), Schwartz-

Barcott and Kim (1986) and Rodgers (1987, 1989) all propose

techniques of concept analysis. Wilson's (1963) technique

(Appendix C ) , the oldest, consists of eleven steps and has

served as the basis for the latter three.

Wilson's (1963) technique is generally consistent with

the logical positivist view of concepts. In Wilson's

(1963) technique, steps 1 and 2 involve isolating questions

of concept and identifying right answers. Identifying and

naming the concept, identifying its uses, and identifying

its attributes are the major tasks associated with these

steps.

Steps 3 through 7 reflect a view of concepts as

grounded by definitive sets of necessary and sufficient

criteria, properties or conditions, and a view of concept

analysis as the means to distinguish between the defining

and irrelevant attributes of a concept. Here, a model case

is picked, along with contrary, related, borderline and

invented cases. When compared to the model case, these

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42

latter ones are examples of incomplete or erroneous

attribute sets. Their identification assists in the

identification of irrelevant attributes.

Steps 8 through 11 require that the concept be examined

according to four criteria: 1) social context; 2)

underlying anxiety; 3) practical results; and 4) results in

language. These demonstrate a departure from the logical

positivist approach and a move towards the historicist

perspective.

In dis c u s s i n g "social context", Wilson (1963)

acknowledges that language "is not used in a vacuum" (p.

33) and that knowing the nature of the circumstances

surrounding use is very important for understanding a

concept. Wilson (1963) explains that the reason why this

knowledge is necessary is because questions of concept are

concerned with meaning - but not the meaning (i.e., a

particular definition) but rather with meaning as it is

reflected in the different ways the concept is used.

Wilson contends that concepts, in and of themselves, do not

have meaning, but rather have diff e r e n t uses and

applications. Thus, for Wilson (1963), the task of concept

analysis is to map out these uses and applications, and

describe the r esulting different meanings found in

different contexts. This notion of concepts is highly

consistent with the views expressed in Wittgenstein's

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43

later writings (Wittgenstein, 1953) and with Toulmin's

(1972) views on concept development.

"Underlying anxiety" refers to the identification of

the mood or feelings of the speaker (or writer) when

discussing a concept. Identification and understanding of

underlying anxiety requires identification of the features

behind a concept which are sources of concern, uncertainty

or insecurity. Such identification is most likely to be

possible when analysis involves the discursive (spoken)

medium of communication. However, when considered in the

analysis of nondiscursive text, underlying anxiety may be

characterized as a demonstration of the dynamic tension

inherent in the process of conceptual change.

Wilson (1963) notes that some concepts and conceptual

questions are often misleading in that they lack definitive

right or wrong explanations and answers. Such a situation

results in the guessing of meaning. Wilson (1963) suggests

that subjecting the concept or conceptual question to the

conditions of everyday life may improve the quality of the

proposed meaning, and may help decide what, if any,

practical value the concept has.

Finally, step 11, "results in language" acknowledges

the potential for ambiguity in concept use and proposes

that when no central meaning can be identified, "it is more

sensible or useful to adopt some meanings rather than

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44

others” (Wilson, 1963, p. 36). Looking at the "results"

(of use) in language assists in the selection of these

meanings. Within this process is the step of picking the

"most useful criteria for the concept" (Wilson, 1963, p.

37) , a step interpreted by othersas determination of

defining attributes (Rodgers, 1987, 1989; Walker & Avant,

1983, 1988). Performance of this step assists in the

identification of the scope and variety of concept use, as

portrayed in language, and results in being "able to use a

word to its fullest advantage" (Wilson, 1963, p. 37).

The Wilson (1963) technique has served as the basis for

three philosophically and fundamentally different

approaches to concept analysis, represented in the work of

Walker and Avant (1983, 1988), Schwartz-Barcott and Kim

(1986) and Rodgers (1987, 1989).

Walker and Avant’s Technique of Concept Analysis

Walker and Avant first introduced a technique of

concept analysis in a 1983 textbook. In its second

edition, they credit Wilson (1969) with this technique

(Appendix D) . Personal communication with these writers

revealed that the 1969 date listed was a typographical

error. They acknowledged that their technique (Appendix D)

is, in fact, a modification of Wilson (1963) (K. Avant,

personal communication, May 3, 1990). The Walker and Avant

adaptation of Wilson (1963) has become the dominant

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45

technique of concept analysis in the nursing literature

(see Goosen, 1989; Reed & Leonard, 1989; Rew, 1986).

The W a lker and Avant technique (1983, 1988) is

consistent with the logical positivist view of concepts and

concept analysis. However, in their discussion of the

Wilson (1963) technique, they appear to interpret one of

his steps according to the historicist view of concepts.

Specifically, they relate their step of identification of

antecedents and consequences to Wilson's (1963) step of

examining the social context of the concept saying that

identifying antecedents and consequences "may shed light on

the social contexts in which the concept is generally used"

(Walker & Avant, 1988, p. 42). This mention of "social

context" is the only point where their technique appears

to acknowledge and apply a historicist perspective to

concepts.

The Hybrid Model of Concept Development

Schwartz-Barcott and Kim (1986) have proposed a three

phase hybrid model of concept development which they posit

approaches concept analysis by interfacing theoretical

analysis with empirical observation (Appendix E) . The

mo d e l 1s stated purpose is to combine the rigors of both

approaches, resulting in concepts having both analytical

and empirical foundations at the initial stage of their

theoretical development. The authors credit the works of

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46

Reynolds (1971), Wilson (1969) and Schatzman and Strauss

(1973) with providing the bases for the model's steps.

Madden's (1990) examination of the concept, therapeutic

alliance, is a current example of the application of the

model in nursing.

Schwartz-Barcott and Kim's (1986) model is

characterized by a cyclic process involving analysis,

testing, evaluation and refinement. While the idea of a

process approach such as this has merit, this model errs in

that the focus is not the concept itself, but rather the

concept as conceptually defined. The majority of the

model's effort is spent on testing, evaluating and refining

the conceptual definition - a definition that is chosen,

rather than inductively derived, from the literature

(i.e., the definition is not based on identification of

elements such as attributes, antecedents, consequences,

related concepts, etc.). These elements are ignored or

assumed dealt with by the selected definition. Thus, the

Phase I (the theoretical phase) procedure is not reflective

of a rigorous, theoretic approach to concept analysis.

Phase II (the fieldwork phase) proports to reflect a

rigorous empirical approach. However, it is not well

linked to the outcome of Phase I, and does not specify

clearly the process for data collection and analysis.

Phase III (the final analytical phase) seeks justification

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47

for the selection of the concept as its first task (i.e.,

the findings validate the concept's importance to nursing),

and then proceeds to its second task of reconsidering the

findings (from Phase II) in light of the concept's

"definition and measurability" (Schwartz-Barcott & Kim,

1986, p. 100). While no clarification is provided, the

definition mentioned is assumed to be the one chosen in

Phase I, and measurability is suggested as relating to the

empirical findings from Phase II.

The p rimary problem with this model of concept

development is that it proceeds in a fashion contrary to

both of the approaches to concept analysis that it proports

to integrate. Instead of analyzing a selected concept by

identifying explanatory components (e.g., antecedents,

attributes, etc.), it searches literatures for definitions,

selects one, proceeds to collect empirical data, and then

attempts to determine if the data matches the definition

which, at some point, was subjected to a dissection into

definitional components. Cases which match all the

components are labeled as model cases, those which match

some as borderline, and those where no match occurs as

contrary.

A second problem with this model is that it could not

be used effectively with concepts where significant

definitional variation exists or is suspected. To do so,

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48

one would be choosing among different and competing

definitions as a first step, collect data, compare the data

with the chosen definition and ultimately, render findings

regarding cases of the concept. In such a situation, the

generalizability of findings would, of necessity, be

limited to that group which agreed with the originally

chosen definition. Finally, validity and reliability of

the data/definition match would be hampered by the

existence of competing (and not chosen) definitions.

A modification of this model which would improve its

alignment with both approaches to concept analysis would be

to conduct Phase I in accordance with Rodgers' (1989)

technique, to conduct Phase II by 1) identifying a clear

conceptual definition of the concept (based on Phase I

findings); 2) operationally defining the concept's

attributes; 3) specifying the criteria for case selection;

3) specifying the process for data collection and

analysis. Depending on how concept measurement was

operationalized, both quantitative and qualitative findings

would be possible. Finally, in Phase III, the Phase I

concept analysis outcomes could be evaluated against the

Phase II empirical data, resulting in further clarification

of the concept, and together, Phase I and II data could

result in specific findings relating to the study's

research questions.

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49

Rodgers' Techniques of Concept Analysis

Rodgers (1987) developed and applied her own version of

a technique of concept analysis, based on an examination

and interpretation of the historicist view of concepts in

the philosophies of science and language as expressed by

the writings of the later Wittgenstein (1953), Toulmin

(1972), and others. She later modified this original

technique (Rodgers, 1989), making two changes: 1) she

introduced the task of identification of surrogate terms

and 2) she limited the scope of use to relevant use. In

all other respects, the two techniques (i.e., Rodgers,

1987 and Rodgers, 1989) are identical.

Rodgers' (1989) technique of concept analysis, her most

current, was selected for use in this study. Rodgers

(1989) technique demonstrates consideration of Wilson's

(1963) steps 8 through 11 and is consistent with his

previously-discussed views of concepts, meaning and use,

and with the historicist view presently dominant in the

philosophies of science and language, as presented in the

writings of the later Wittgenstein (1953) and Toulmin

(1972). Her consistency with these views is evident in

the following tenets which represent her beliefs regarding

concepts and analysis:

1. Concepts possess descriptive and/or explanatory

power and thus are vital to the development of knowledge.

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50

2. Concepts are basic elements of theory development.

3. Concepts develop within an interactive social

process.

4. This interactive social process acknowledges and

permits the existence of multiple use contexts.

5. Multiple use contexts result in differences in

meaning.

6. Analysis of concepts should focus on a)

identification and explanation of these differences in

meaning and b) identification and explanation of the

relationship between the concept of interest and other

concepts.

The steps of her 1989 technique focus on identifying

relevant uses, surrogate terms, attributes, antecedents,

consequences, related concepts and references, and are

detailed in Chapter III, pages 56-57.

Rodgers initially developed and applied her technique

of c oncept analysis to the concept, health policy.

Examining the health and policy literatures, she employed

multiple readings and proceeded in an inductive manner to

identify themes and the common use of the concept within

those literatures. Use was further analyzed to identify

definitions, surrogate terms, references, antecedents,

consequences, and related concepts. Findings were then

viewed in their entirety to identify the attributes of the

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51

concept. Based on these attributes, she searched the

literatures for an example of a model case of the concept.

Clustering of related themes resulted in the

identification and labeling of four attributes which

characterized the concept, health policy. These were 1)

attitude 2) direction 3) practice and 4) domain. These

attributes and their related themes are depicted in

Appendix F.

From this research, Rodgers (1987) successfully

demonstrated that the concept, health policy, arose from

the superordinate concepts of public policy and social

policy and was characterized by four major attributes.

Other findings included the significant consistency in the

use of the concept across disciplines and the frequent use

of concrete terms (e.g.,law, program,etc.) to discuss this

otherwise abstract concept. Such a pragmatic approach to

concept discussion is consistent with her proposed cycle of

concept development, which views concepts as developing in

a social context for purposes of contributing to the

attainment of human goals. Additionally, the findings

regarding pragmatic use and application indicate that

abstract concepts may be analyzed effectively without

examining the actual process of human cognition.

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52

Comparison of Rodgers to Wilson. Walker and Avant. and

Schwartz-Barcott and Kim

Rodgers1 (1989) technique differs from that of Wilson

(1963) in the absence of the requirement to identify

contrary, borderline and invented cases. This is

consistent with her rejection of the logical positivist

view of concepts as characterized by sets of necessary and

sufficient conditions, properties and criteria. She

rejects this view because 1) she believes that it values

reductionism in an attempt to isolate the essence of a

given concept, rather than to focus on the multiple

interrelationships with it that may exist in the world and

2) because it subscribes to a static view of the world

which posits that concepts do not change across time and

are consistent across contexts. It is these tenets and the

logical p o s i tivist view in general that have been

supplanted by the historicist view of concepts.

Rodgers' (1989) technique differs from Walker and

Avant's technique in three ways:

1. the absence of borderline, contrary, invented and

illegitimate cases.

2. substitution of identification of references for

definition of referents.

3. identification rather than construction of a

model case.

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53

References, the range of events, situations, or phenomena

over which the application of a concept is considered to be

appropriate, is a concept analysis element unique to

Rodgers' (1987, 1989) technique of concept analysis. It

replaced the element, empirical referents, an analysis

category which Rodgers excluded based on her belief that

measurement (and thus the identification of empirical

referents) was not a purpose inherent in concept analysis.

Considered in this light, References represents a

significant point of difference between Rodgers' (1987,

1989) techniques and other techniques of concept analysis

(e.g., Schwartz-Barcott & Kim, 1986; Walker & Avant, 1983,

1988; and Wilson, 1963). Perhaps more importantly,

however, the step of identifying the References of a

concept directly addresses concept application. When the

use and application of a concept varies among disciplines,

identification of References of the concept in each

discipline can assist in understanding and explaining these

differences.

Finally, identification rather than construction of a

model case is consistent with her position that the

development and use of concepts occurs within everyday

social contexts. Thus one or more model cases are likely

to exist in the literature and should be identified.

Rodgers' (1989) technique differs most substantially

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54

from that of Schwartz-Barcott and Kim (1986) . While

Rodgers' technique focuses on clarifying conceptual meaning

and use, Schwartz-Barcott and Kim's technique includes a

cursory conceptual examination of the selected concept (the

theoretical phase) and instead, focuses on the testing

(fieldwork phase) and evaluation of findings (final

analytic phase) regarding a concept. With the exception of

their first two steps of 1) selecting a concept and 2)

searching the literature, there is virtually no similarity

between these two techniques. This is the result of the

stark contrast evident in t h eir philosophical and

theoretical views of the technique of concept analysis.

Summary

This c h apter began with a discussion of the

philosophical approaches to concepts in philosophy of

science and nursing. In philosophy of science, an overview

of logical positivism and historicism, and of the history

of the term, concept, along with definitions of entity and

dispositional theories of concepts were presented.

The works of Ludwig Wittgenstein and Stephen Toulmin

were presented and discussed as representative examples of

the contemporary view of concepts. Wittgenstein's views on

language, meaning and concepts were discussed and critiqued

on areas lacking clear explanation. Toul m i n ' s

contributions to these topics, in the areas of conceptual

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55

change and context, were presented, along with criticism of

two areas characterized by incomplete explanation.

In nursing science, the influence of the logical

positivist and historicist schools of thought on nursing

theory development was discussed through presentation of

views of concepts by prominent nurse theorists.

The entity theory of concepts was identified as the

dominant view e x pressed by nurse theorists. Four

representative examples were discussed and critiqued, along

with two examples of nurse theorists more aligned with the

historicist perspective.

The discussion of methodological approaches to concepts

discussed the techniques of concept analysis proposed by

Wilson (1963), Walker and Avant (1983, 1988) Schwartz-

Barcot & Kim (1986), and Rodgers (1987, 1989).

Wilson's (1963) technique demonstrated the influence of

both the logical positivist and the historicist views of

concepts. Overall, however, his textual discussion of

concepts and e x planation of his t echnique's steps

demonstrate a solid and consistent alignment with the

historicist view, and with the views expressed in the

writings of the later Wittgenstein (1953) and Toulmin

(1972).

Walker and Avant's (1983, 1988) technique was discussed

as a modification of Wilson's (1963) technique. Their

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56

adaptation reflects the logical positivist perspective and

has become the dominant technique in nursing.

Schwartz-Barcott and Kim's (1986) hybrid model of

concept development was presented as a recent alternative

to the established techniques of concept analysis. While

the process approach of the model appears to have merit,

methodological flaws significantly impair its use and

application. Modifications to correct these flaws and

strengthen the model's design were suggested.

Rodgers' (1987, 1989) techniques were discussed as

another example of a modification of Wilson (1963). Her

most current work has strong consistency with the

historicist view components in Wilson (1963) and the views

of concepts presently dominant in the philosophies of

science and language.

Chapter III discusses the methodology of this study.

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CHAPTER III

METHODOLOGY

Overview

Concept analysis is defined in this study as a

technique of analytic philosophy whose goal is to achieve

clarity regarding the use of a particular concept. This

clarity is attained by applying a prescribed analysis

procedure to identify and describe the use, nature and

properties of the concept under study. In this study,

Rodgers' (1989) technique of concept analysis was used to

examine the concept, strategic management. The steps of

her technique are as follows:

1. Identify and name the concept of interest.

2. Identify surrogate terms and relevant uses of the

concept.

3. Identify and select an appropriate realm (sample)

for data collection.

4. Identify the attributes of the concept.

5. Identify references, antecedents, and consequences

if possible.

6. Identify concepts related to the concept of

interest.

57

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7. Identify a model case of the concept.

S ele c t i n g a medium of expression precedes the

performance of a concept analysis and sets the direction

for data collection. The written word and the spoken word

are considered the two most common forms of medium of

expression.

In this study, the written word was chosen as the

medium of expression, and was operationalized as the

professional literature, in the form of books and journal

articles, identified and selected based on pre-established

search and sampling criteria, from the disciplines of

management, health care management, and nursing management.

These disciplines provided the boundaries from which the

sample was identified and selected. Search periods were

selected based on 1) known history of the concept's

existence within each discipline's literature (i.e., 1974-

1989 for management; 1980 - 1989 for health care

management; 1983 - 1989 for nursing management) and 2)

online data retrieval constraints. Each discipline was

operationally defined as follows:

Management: the body of management literature identified

and selected from computerized searches of the DIALOG

database categories of Books, Business Economics,

Management, and Market Research, on the search term,

strategic management, according to the time period covered

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59

for each file in these categories.

Health Care Management: the body of health care management

literature identified and selected from computerized

searches of the DIALOG database category of Medicine (with

the exception of file #218 (see below) the Cumulative

Index to Nursing and Allied Health Literature), the Health

Planning and Administration database, and the Books in

Print Plus database, on the search term, strategic

management, according to the time period covered for each

file or database.

Nurs ina Management; the body of nursing management

literature identified and selected from computerized

searches of the DIALOG database category of Medicine, file

# 218 (the Cumulative Index to Nursing and Allied Health

Literature) , the Health Planning and Administration

database, the Books in Print Plus database, and from manual

searches of five specified nursing management journals, on

the search term, strategic management, according to the

time period covered for each file or database.

Literature Search Procedures

Computer Searches

Dialog. Using the search term, strategic management,

and the DIALINDEX feature of DIALOG, a general overview

search of multiple database categories was performed.

Appendix G presents an overview of the DIALOG database

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60

system (Dialog, 1988), Appendix H lists the specific

database categories searched in this study, and Appendix I

presents information about the specific databases searched

in each category. A total of 27 databases for management,

8 for health care management, 1 for nursing management and

21 for other were searched. The time periods covered for

each database varied, reflecting constraints such as the

file's duration of existence, frequency of updating, and

online data storage and retrieval ability. Collectively,

the files reflected periods starting in the 1960's (N =

13/22%), the 1970' s (N = 26/41%) and the 1980's (N =

23/37%).

The DIALINDEX feature permitted the widest possible

overview of published materials and yielded specific

information on the database locations of citations

containing the search term. Based on these results,

customized searches of categories and databases were

performed, resulting in printing of individual citations

(with abstracts as available). The population of citations

obtained was reviewed and sorted according to literature

type and discipline.

Health Planning and Administration. Using the search

term, strategic management, the Health Planning and

Administration database was searched to locate citations

specific to health care management and nursing management.

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61

The search covered the period of 1/1975 through 8/1989.

Books in Print Plus. Two searches of the Books in

Print Plus were performed, both for the period 1/1983

through 8/1989. The first used the search term, strategic

management, to locate citations in health care management.

A second search, using the search terms "nurse/nursing" and

"management/administration" was done to identify nursing

management citations. Additional manual searches were

performed as described below.

Manual Searches

A manual search of five management-focused nursing

journals was performed in an attempt to locate citations

not captured in the computerized searches. This was

necessary because many health care-focused databases do not

require authors to submit abstracts. As a result,

computerized searches can only identify a citation if the

search term is in the title or is listed as an identifier

or descriptor term in the citation. This manual search

covered the period 1/1983 through 12/1989, the literature

review period of the nursing management literature. The

following journals were selected as representative

examples of those with a nursing management focus: Nursing

Management; Journal of Nursing Administration: Nursing

Economics; Nursing Administration Quarterly; and Nursing

and Health Care.

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62

The nursing management books identified in the Books in

Print F3ns search were manually examined for the presence

of the term, strategic management in the index.

Discussion

The broad spectrum search approach used in this study

is recommended, but it has limitations. One of these is

the fact that journals can and are indexed by more than one

file, resulting in repetition of citations among files.

The decision to search files similar in focus was

based on the knowledge that the configuration of citations

results from sets of software decision rules which differ

among files. While the inclusion of citations in files is

primarily directed by source, the ability to locate and

extract a citation is determined by two criteria: 1) the

format of the search request and 2) the number and type of

d es c r i p t o r and/or identifier terms included in the

citation. However, even with the duplication created, the

broad spectrum search approach is recommended as the most

sound and economic means to maximize the potential for

each existing citation's identification.

Literature Sampling Procedures

Overview

Researchers performing concept analysis studies use

both probability and nonprobability sampling techniques.

Probability sampling is based on the premise that each

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63

element of a population having an equal chance for

inclusion maximizes the representativeness of the sample

and, by doing so, strengthens the validity of the study

findings. As such, probability sampling is the model

espoused for scientific inquiry (Kerlinger, 1986, p. 110).

Nonprobability sampling is regarded by many as the

method of choice only if probability sampling cannot be

done. This position, however, demonstrates a constrained

view of representativeness by ignoring the need to include

consideration of the purpose of the research and the

research objectives when selecting a sample.

The equal chance for inclusion provided in probability

sampling assumes an equality of value among all elements of

the population of interest. In some studies, however,

nonprobability sampling may result in a genuinely more

"representative" sample by making a deliberate effort to

select sample elements on the basis of criteria which

directly support the research purpose and its objectives

(Treece & Treece, 1977, p. 104).

Morse (1986) provides a thorough and insightful

discussion of the differences in assumptions, purposes and

limitations in probability and nonprobability sampling.

Key points from her discussion are as follows:

Probability Sampling:

1. It is based on the laws of chance and theory of

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64

probability.

2. The most common uses of probability samples are to

determine the distribution of a variable in a population

and to test relationships between variables.

3. Limitations include:

a. cannot be used to obtain information about the

meaning of a construct.

b. requires the researcher to know a great deal

about the population in order to identify the sampling

frame and draw the sample.

c. confusion between concepts and demographic

characteristics can occur.

Nonprobability Sampling:

1. The underlying assumption is that all population

elements are not equal.

2. It is a method that assists a researcher who is

interested in meaning, seeks to understand a concept or

make sense of a setting.

3. Data collection and analysis occur simultaneously.

4. Most common types are volunteer, snowball and

purposive, with purposive the preferred method. It allows

the researcher, after becoming familiar with the setting

and the participants, to select into the sample according

to theoretical needs and the direction of the research.

5. Nonprobability sampling seeks to facilitate

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65

understanding, description, and to elicit meaning, allowing

the researcher to develop rather than test theory.

6. A limitation of the use of nonprobability samples

is in generalizability. This is because the distribution

of the phenomenon in the population usually is not known.

Morse (1986) suggests that appropriateness and adequacy

be used as the criteria to evaluate samples. She defines

appropriateness as the degree to which the method of

sampling fits the purpose of the study (as determined by

the research question), and adequacy as sufficiency and

quality of the data. Using Morse's (1986) reasoning, a

nonprobability sample's appropriateness and adequacy should

be evaluated by the quality, completeness and amount of

information contributed by the sample elements. Morse

(1986) cautions that researchers must accept the

restrictions and limitations of the real world and attain a

balance between the ideal and the feasible in sampling.

Based on this review, a nonprobability sampling

approach and the technique of purposive sampling was

determined to be best suited to support the purpose of the

research and the research objectives for this study.

Purposive sampling was o perationalized through the

development and application of sampling criteria which

resulted in the following outcomes:

1. the selection of literature across time and

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66

across disciplines

2. the selection of literature by major writers

3. the selection of literature which focused on

strategic management as a concept.

Management Literature

Purposive sampling was applied to the management

literature as follows:

Seven purposive sampling criteria based on the method

of analysis were developed and used to select the journal

citations. All journal citations which met criteria #1,

plus one or more of the remaining criteria, were selected.

As a result of requesting the long format, journal citation

p r in t o u t s included abstracts. These permitted the

screening and selection of citations which met the seven

purposive sampling criteria identified below.

Journal Citations: Sampling Criteria.

1. The article employed the concept in a manner

germane or apropos to the purpose of the study and the

research objectives (relevant u s e ) .

2. The article used substitute terms to refer to the

concept (surrogate terms).

3. The article described or discussed descriptors or

defining characteristics of the concept (attributes).

4. The article described or discussed events or

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67

phenomena preceding the occurrence or existence of the

concept (antecedents).

5. The article described or discussed events or

phenomena following or resulting from the occurrence or

existence of the concept (consequences).

6. The article described or discussed concepts

similar to the concept (related concepts).

7. The article described or discussed a range of

events, situations or phenomena over which the application

of the concept was considered appropriate (references).

Citations selected covered the period of 1973 through

1989 and represented 74 different journals. Appendix J

presents a year/journal matrix summary of this sample.

The use of these criteria resulted in the exclusion of

the following types of citations:

a. case studies (whether by firm, strategic group,

region or industry).

b. discussions of particular strategy content or

process components (e.g., market share determination,

environmental scanning), strategy applications (e.g.,

downsizing, joint ventures, acquisitions, etc.), or

management tasks/behaviors (e.g., portfolio analysis).

c. citations demonstrating "broken" term use (e.g.,

strategic communications management).

d. citations focusing on particular role

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performance (e.g., CEO behaviors, top management team

attributes, job characteristics of human resource

professionals, economists, marketers, etc.).

e. educationally-focused citations (e.g.,

curriculum programs, educator behaviors, learning needs of

managers, etc.).

Book Citations: Sampling Criteria.

Book citations covered the period of 1976 through

1989. Because no form of book citation printout contained

abstract-like information, the previously developed journal

citation purposive sampling criteria could not be applied

to books. Instead, two purposive sampling criteria

specific to books were developed and used to select the

book citations. Each book selected met one or the other

of these criteria. The criteria developed were as follows:

1. The book was written or edited by an author or

author group with two or more book publication credits in

strategic management.

2. The book presented a unique approach to or an

unusual focus on strategic management

Author frequency of publication and book focus served

as the bases for these criteria. To determine author

frequency of publication, citations were arrayed in an

author/year matrix, and the author(s) with two or more

publications identified. From this group, one book written

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or edited by each author/author group represented was

randomly selected for inclusion in the sample (n = 22).

Book focus sought to identify those books which used

and applied the concept, strategic management, in ways

other than the traditional, industrial/commercial case

study approach. To determine book focus, the titles of the

entire population of book citations were reviewed and those

which suggested a unique or unusual approach to strategic

management selected for inclusion in the sample (n = 4).

Health Care Management Literature

Purposive sampling was applied to the health care

management literature as follows:

Journal Citations: Sampling Criteria. The same seven

purposive sampling criteria used to select management

journal citations were used to select the health care

journal citations. The use of these criteria resulted in

the exclusion of the same types of citations noted as

excluded from the management journal literature. Journal

citations selected covered the period of 1974 through 1989

and represented 40 different journals. Appendix K presents

a year/journal matrix of this sample.

Book Citations: Sampling Criteria. The health care

mana g e m e n t book citations selected represented the

population identified from the search. Due to the small

number (n = 3) , the entire population was used as the

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sample.

Nursing Management Literature

Pur p o s i v e sampling was applied to the nursing

management literature as follows:

Journal Citations: Sampling Criteria. The nursing

management journal citations covered the period of 1983

through 1989 and represented the population identified from

the computerized database and manual searches. Due to the

small number (n = 17) , the entire population was used as

the sample. Appendix L presents a Year/Journal matrix of

this group.

Book Citations:____ Sampling Criteria. The nursing

management book citations represent the sample resulting

from an examination of the nursing management and

administration book population identified from the Books in

Print Plus searches. The criterion for selection was the

presence of the term, strategic management, in the index.

Due to the small number, (n = 3) the entire population

containing the term in the index were included in the

study.

Data Analysis

Overview

In research, data analysis can be performed using a

number of different approaches. This is especially true

for qualitative research (see Leininger, 1985, pp. 57-67).

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Upon review of Leininger's typology of methodologies for

qualitative research, the methodology of content analysis

was selected as the one most appropriate for use in this

study. Leininger (1985) indicates that two views of

content analysis exist. The first view, which is

quantitative in focus, describes content analysis as a

research technique for the objective, systematic, and

quantitative description of the manifest content of

communications (Holsti, 1968). Holsti (1968) and

Krippendorff (1980) are present day examples of proponents

of this view. The quantitative approach to content

analysis has dominated its performance for nearly thirty

years.

In the early 1980's, another view came forward to

challenge the quantitative approach to content analysis.

Qualitative in focus, it described content analysis as a

research technique primarily concerned with identifying

and understanding the structural features and meanings in

communications. The quality and characteristics of these

features and meanings are the important outcomes of

analysis for those who ascribe to this view. Lindkvist

(1981) and Rosengren (1981) are present day examples of

proponents of this view.

Upon consideration of these views, both were

determined to have merit and utility for this study.

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Consequently, an integrated approach to content analysis,

one with steps consistent with both views, was used. This

integrated approach was characterized by the selective use

of numerical indicators (such as frequency counts) and by

the use of narrative discussion and textual examples of

findings.

Wilson (1989, pp. 469) describes content analysis as a

procedure for analyzing unstructured qualitative data which

consists of three basic steps:

1. Deciding on the unit of analysis.

2. Borrowing or developing a set of categories.

3. Developing the rationale and illustrations to

guide the coding of data into categories.

The concept analysis element (CAE) specification process

follows the completion of these steps.

In STEP ONE, text segments (e.g., words, phrases, or

sentences) were selected as the unit of analysis. In STEP

TWO, categories were developed based on the steps of

Rodgers' (1989) technique of concept analysis and the

additional category of definitions. The specific

categories used in this study were: 1) relevant use; 2)

definitions; 3) surrogate terms; 4) antecedents; 5)

consequences; 6) related concepts; 7) references; and 8)

attributes. The category, definitions, was included to

assist in isolating examples of relevant use. Definitions

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were selected for this because they are the most common

places where writers indicate how they are using a

concept. As a result, findings in the category,

Definitions, will be discussed in Chapter IV (Results) in

relationship to relevant use, and not as a separate

concept analysis element category.

Category definitions initially were presented in

Chapter I. The following category definitions represent a

more detailed operationalization of these initial category

definitions. These guided the coding of data into

categories.

1. Relevant Us e . Use is the most general level of

discussion of a concept. It is the common manner in which

the concept is employed. In order to clarity and focus

efforts directed at examining and describing use of a

concept, discussion centers on relevant use. Relevant

refers to that which is pertinent, germane, material or

apropos to the discussion at hand (Merriam-Webster

Dictionary, 1974, pp.589). This approach is in contrast

to use as inclusive of all the ways a concept is employed.

In research, limiting a concept's discussion to its

relevant uses does not imply any negative connotations to

those uses not included. Instead, it provides a means to

focus discussion of the concept in terms of the purpose of

the study and the research objectives.

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As an example, in the management literature, a frequent

relevant use of the concept, strategic management is to

describe a process.

2. Definitions. A definition is a statement which

attempts to assign meaning to a phenomenon. Definitional

statements often begin as "strategic management is...".

For this study, definitions included those statements

identified in the literature samples which do one or more

of the following:

a. operationalize the concept, i.e., describe

the conditions or means necessary to produce

it or which result in it.

b. describe the scope of the concept.

c. describe the limitations of the concept.

d. describe the concept's role and/or function.

e. use a metaphor to demonstrate the concept.

f. use a model to identify elements of the

concept.

In the management literature, a frequent definition of

stra t e g i c management is as a process by which the

organization establishes and maintains alignment with its

environments.

3. Surrogate Terms. Individual concepts are not

necessarily employed in association with only one term.

Rather, there may be several terms that serve as

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manifestations of the concept. Such substitute or

alternative terms used to refer to a concept are known as

surrogate texms. The term "business policy" is an example

from the management literature of a term frequently used

interchangeably (i.e., as a surrogate term) with strategic

management.

4. Antecedents. Antecedents are events or phenomena

that are generally found to precede the occurrence of a

concept. In the management literature, phenomena such as

drastic change, environmental turbulence, complexity and a

sense of threat frequently are mentioned as conditions

which preceded (and contributed to) a decision to practice

strategic management. Another group of antecedents are

those p h enomena w h ich frequently are mentioned as

approaches to management which preceded or evolved into

strategic management. These most often include various

types of planning and budgeting behaviors, such as long

ra nge planning, strategic planning, and p o rtfolio

management.

5. Consequences. Consequences are events or

phenomena that are generally found to follow or result from

the occurrence of the concept. Consequences reflect the

outcomes of the use and application of the concept. These

outcomes are most often discussed as positive (e.g.,

survival, success, attainment of competitive advantage,

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etc.)/ but negative outcomes also sometimes are discussed

(e.g., power shifts, organizational upheaval, chaos, etc.).

6. Related Concepts. Concepts related to the concept

of interest are similar to it, but different in that they

lack one or more of the attributes of the concept of

interest. Related concepts provide a way of recognizing

the actual and potential interrelatedness of concepts in

general, and the likelihood of their change over time. In

the management literature, classical program management and

organizational development are two examples of concepts

which share some, but not all, of the defining attributes

of strategic management.

7. References. References are the range of events,

situations or phenomena over which the application of the

concept is considered to be appropriate. Appropriateness

is a function of the common and accepted use and

application of the concept. In the management literature,

the organization is a frequently cited reference of

strategic management.

8. Attributes. Attributes are the descriptors or

defining characteristics of a concept. Attributes explain

or describe aspects or components of a concept. These

aspects/characteristics/components, taken collectively,

build a "picture" or definition of the concept. In the

management literature, strategy, structure, and systems

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are consistent examples of attributes of the concept,

strategic management.

Data Coding

The THIRD STEP in performing a content analysis

involves developing the rationale and illustrations to

guide the coding of data into categories. Wilson (1989,

p. 470) notes that this task requires the coder to make a

decision as to the most correct category for each unit of

analysis. Clearly defining the categories and using

examples from the data to illustrate their properties are

vital tasks to ensure coding accuracy and consistency.

In this study, coding was performed according to the

following steps and using the following example:

1. Segments of text were identified and selected for

coding using the research objectives, the concept analysis

element (CAE) categories to which they referred, and the

category element definitions as guides.

EXAMPLE: "A rapidly changing environment has forced

major changes in health care delivery today."

2. Each text segment selected was labeled with a

theme, using key words in the text segment which

demonstrated that theme.

EXAMPLE: theme = rapidly changing environment.

3. Through a second reading of the selected text

segments, the researcher examined and reflected upon the

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chosen themes in an effort to determine their accuracy in

describing the particular segment.

EXAMPLE; is "rapidly changing environment" the best

description of this text segment's theme?

4. Each text segment selected was assigned to a

concept analysis element (CAE) category based on the

relationship between the content of the text segment and

category element definitions.

EXAMPLE: the theme, "rapidly changing environment,"

assigned to the antecedent category.

5. Lists of themes in each concept analysis element

(CAE) category were initiated and maintained.

EXAMPLE: antecedent themes: rapidly changing

environment, changing technology, turbulent marketplace,

increased competition, economic decline, etc.

6. In each concept analysis element category, themes

were examined and reflected upon to identify similarities

and differences among them.

EXAMPLE: antecedent themes in #5.

7. Similar themes were clustered together in groups.

EXAMPLE: antecedent themes: one group, labeled

"CHANGE", might consist of the following: rapidly changing

environment, changing technology, social change,

deregulation, and changing consumer behavior.

8. Through a review of the groups(s), the researcher

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reflected upon the appropriateness of each theme's

assignment to that cluster. Cluster group composition

revisions were based on this review.

EXAMPLE; should each of the themes clustered

together in the group in #7 remain there?

9. Each group was named by means of a label. Each

label described the most significant shared feature

present among the group themes.

EXAMPLE: for the group in #7, the label, CHANGE.

10. Through a review of the group labels, the

researcher reflected upon them to determine the extent to

which they accurately described the most significant shared

characteristic of the cluster. Labels were revised as

necessary to improve their descriptive power.

EXAMPLE; does the label, CHANGE, for the antecedent

group in #7 reflect the most signif i c a n t shared

characteristic among these antecedent themes?

Concept Analysis Element Specification

With the completion of data coding process, specifying

each category's concept analysis elements began. In this

study, concept analysis element specification was performed

according to the following steps and using the following

example.

1. In each concept analysis element category, the

groups identified were analyzed for common foci and then

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arranged into sets of groups.

EXAMPLE: In the category, Antecedents, a group of

themes labeled "environmental complexity" was clustered

with a group of themes labeled "formation of complex

organizations".

2. A label was applied to each analysis element group

set. This label was operationally defined as that element

(e.g., an antecedent).

EXAMPLE: The two groups of themes clustered together

in #1 above were labeled, Complexity.

3. All of the labels in each analysis element were

considered, resulting in label wording refinement.

EXAMPLE: In the category, Antecedents, the concept

analysis element label, Complexity, was considered and

determined to be the best label wording for the two groups

of themes it represented.

4. Dimensions within concept analysis elements were

specified where such dimensions were evident.

EXAMPLE: In the category, Antecedents, no dimensions

within its elements were evident.

Collectively, the steps of data coding and concept

analysis element specification represent the Concept

Analysis Element (CAE) Generation process. This process is

depicted in Table 2.

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Table 2

Concept Analysis Element (CAE) Generation Process

DATA CODING STEPS

1. Identification of text segments

2. Labeling of text segments with themes

3. Reflection: Accuracy of theme as a descriptor

4. Assignment of themes to CAE categories

5. Initiation and maintenance of lists of themes

6. Reflection: Similarities and differences among

themes

7. In each CAE cateory, clustering of similar themes

into groups

8. Reflection: Appropriateness of theme assignment

9. Labeling of groups according to most significant

shared feature

10. Reflection: Appropriateness of group labels

CONCEPT ANALYSIS ELEMENT SPECIFICATION STEPS

1. In each CAE category, clustering of similar groups

into sets

2. Labeling of group sets = RESULTS IN A CONCEPT

ANALYSIS ELEMENT (e.g., an attribute)

3. Refinement of concept analysis element wording

4. Specification of dimension(s) within concept

analysis elements.

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Validity and Reliability

Validity

Measures to enhance methodological rigor first sought

to support the content validity of the literature sample by

confirming that it contained the key, critical literature

relating to the topic from each discipline. This was

accomplished by creating master citation lists, organized

by discipline, of the books and periodical literature

identified as a result of the purposive sampling technique

previously discussed. Initially, five strategic management

experts in each discipline were identified and queried by

letter to solicit their participation as reviewers of these

lists (Appendix M) . The initial reviewers were identified

based on the following factors:

1. duration and frequency of publications on the

topic.

2. frequency of their citation by others.

3. being currently active in roles such as writer,

researcher, educator and/or practitioner of

strategic management.

Replies from these included recommendations for four other

individuals to serve as reviewers. As a result, a total of

nineteen experts in strategic management from each of the

disciplines represented (i.e., 7 in management, 6 in health

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care management, and 6 in nursing management) were queried

by letter to solicit their participation as reviewers.

After an initial and a repeat mailing two weeks later a

total of 7 experts (3 from management, 1 from health care

management and 3 from nursing management) agreed to serve

as master citation list reviewers. The list of

participants, with comments on their credentials, appears

in Appendix N.

Those agreeing to participate received a copy of the

master citation list for their discipline. The Master

Citation List form (Appendix 0) consisted of two parts:

1. a set of forced choice response categories

requiring respondents to indicate their assessment of the

importance of including each listed citation in the sample.

2. a comments section where respondents were could

write in additional citations which they considered

crucial for inclusion in the sample.

Reliability

Intrarater

Reliability was addressed from two perspectives. The

first focused on researcher intrarater reliability on theme

identification and assignment to concept analysis element

(CAE) categories. Fifty percent of the total number of

citations and their originally selected text segments were

re-read, the coding repeated and findings

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84

compared with that done initially. An intrarater

reliability score resulted from each citation review and

comparison, and the total group of scores summed and

averaged.

Interrater

Two external readers were used to evaluate interrater

reliability. Two nursing doctoral student colleagues who,

along with the researcher, had taken an introductory

course in qualitative research, served as external readers.

This course established a baseline of knowledge regarding

this research technique. Additionally, in preparation for

their participation in this study, the researcher provided

individualized training and practice in the coding process

developed for use in this study, along with a set of

written coding instructions (Appendix P) . The external

readers received Concept Analysis Coding Forms (Appendix Q)

and text materials which included selections from the

samples of each of the three disciplines reviewed in the

study. The readers coded the identified text segment,

specifying their themes and assigned them to the concept

analysis element (CAE) categories. Ten percent of the

total retrieved literature sample was reviewed in this

manner. This percentage was determined to be appropriate

based on the use of two readers and the requirement that

each literature element attain an interrater reliability

score of 80% as a minimum. The readers' completed coding

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forms were compared with those of the researcher, and an

interrater reliability score calculated for each form. A

minimum score of 80% was considered acceptable. The

interrater reliability score was computed based on a

comparison (between the coder and the researcher) of the

total number of matching notations identified for all eight

categories listed on the coding form. Coding forms were

completed and returned to the researcher in accordance with

the time frames specified in the directions. Findings were

documented on the External Reader Inter-Rater Reliability

Record (Appendix R ) .

Summary

This chapter presented a discussion of the methodology

used in this study. Rodgers' (1989) technique of concept

analysis was discussed as the one chosen to examine the

concept, strategic management.

The wr i t t e n word was chosen as the medium of

expression for this analysis, and was operationalized as

the professional literature from the disciplines of

management, health care management, and nursing management.

Operational definitions of these disciplines were provided

which specified the literature boundaries.

Literature search and sampling procedures were

discussed in depth. Search procedures included

computerized searches of multiple databases, as well as

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manual searches. Purposive sampling, a nonprobability

sampling technique, was selected for use.

The searches of the health care management books and

nursing management journal citations and books revealed

populations so small that sampling was deemed

inappropriate. Instead, all located citations in these

groups were included in the study.

A second, broader search of the nursing management

book literature was performed to identify texts which might

contain references to the term, strategic management. All

located books were manually examined and those in which the

term appeared in the index were included in the study.

The data analysis procedure used in this study was

presented, and coding ca t e g o r i e s were defined and

discussed.

The chapter concluded with a discussion of validity

and reliability measures used in the study.

The following chapter presents the results of the

application of Rodgers' (1989) technique in an analysis of

the concept, strategic management.

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CHAPTER IV

RESULTS

Introduction

The performance of a concept analysis of the concept,

strategic management, permitted the identification and

analysis of the use and application of this concept across

the disciplines of management, health care management, and

nursing management. The discussion of findings which

follows begins with a presentation of the assumptions

underlying the study. Findings then are organized into

three sections, namely 1) results related to validity and

reliability; 2) results related to search and sampling

outcomes; and 3) results related to research objectives.

Assumptions

As with any research effort, certain assumptions

guided the conduct of the study. In this study, the first

and primary assumption was that the researcher assumed the

validity of Rodgers' (1989) technique of concept analysis.

This assumption is supported by the findings discussed in

Chapter III regarding Wittgenstein's (1953) and Toulmin's

(1972) philosophical approaches to concepts, and Wilson's

87

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(1963) methodological approach to analysis.

A second assumption concerned the relationship between

the concept, strategic management, in the literatures of

management, health care management, and nursing management

and its use among managers in practice. It is assumed that

the fact that strategic management is comprehensively

discussed in the professional literatures of these

disciplines indicates its use by managers in their

practice.

A third assumption concerned the process for locating

the concept in the literatures. Computer technology was

assumed by the researcher to be an efficient and reliable

approach to literature searching.

Lastly, it was assumed that the performance of a

concept analysis on the concept, strategic management,

would result in new knowledge about the concept which would

facilitate its use and application in nursing and promote

interdisciplinary theory development and research.

Results Related to Validity and Reliability

Validity

Master Citation List Review Outcomes and Analysis

A total of seven experts (3 from management, 1 from

health care and 3 from nursing) agreed to serve as master

citation list reviewers. Initially, a criterion of three

reviewers for each discipline was established as the

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minimum number upon which to base response analysis.

Despite mailings to a total of six health care experts,

only one ultimately agreed to participate. As a result, no

health care management reviewer responses were analyzed.

Discipline-specific master citation lists and other

explanatory materials were sent to each of the three

management and three nursing management experts who agreed

to participate. Unfortunately however, despite a time

extension and two follow-up mailings, only the three

management experts returned their reviews in time for

inclusion in the study. As a result, only the management

master citation list reviewer responses were analyzed.

A discussion and analysis of these responses follows.

Management Discipline:

Master Citation List Responses

The management master citation list contained a total

of 206 citations. Analysis of the responses of the

management reviewers revealed the following:

1. A total of 86 (42%) of the listed citations were

rated by one or more of the reviewers as critical or

important for inclusion in the sample.

2. A total of 69 (33%) of the listed citations were

rated by two or more of the reviewers as a "no” (i.e., not

recommended for inclusion in the sample.

3. No consensus among the reviewers was found

regarding rating of citations as "no opinion."

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4. A total of two additional books and no additional

journal citations were recommended by the reviewers.

As a result of these outcomes, the following decisions

were made regarding the management literature sample:

1. The retrieval effort would focus on the critical or

important-rated citations as a first priority.

2. The 69 citations listed as "no" by a majority of

the reviewers would be dropped from the sample.

3. The retrieval effort on those citations rated as

"no opinion" by reviewers (an outcome which occurred in no

consistent pattern among reviewers) would be as a second

prio r i t y (i.e., as many as could be located after

completing retrieval of the citations rated as critical or

important by the reviewers).

As a result of these decisions, the total number of

ma n a g e m e n t l i t e rature citations was reduced to 139

citations (206 - 69 + 2) . This number was ultimately

reduced to 133 citations as a result of the deletion of two

repeat book and three repeat journal citations and the

presence of a skipped number in the citation list.

Reliability

Intrarater

As indicated in Chapter III, fifty percent of the

total number of citations and their originally selected

text segments were re-read, the coding and repeated, and

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findings compared with that done initially. A cumulative,

average intrarater reliability score of 97% was obtained.

Interrater

Two nursing doctoral student colleagues served as

external readers. Each read and coded five percent of the

total retrieved literature sample, using Concept Analysis

Coding Forms (Appendix Q) to document findings. A

comparison of external reader coding with that done on the

same citations by the researcher found that for each

citation, a minimum acceptable score of 80% interrater

agreement was achieved, along with a composite average of

91%. A summary of individual scores for each citation

coded by the external reader is presented in Appendix R.

Results Related to Search and Sampling Outcomes;

Summary of the Management. Health Care Management,

and Nursing Management Literatures

Table 3 d etails the final totals for each

discipline's literature sample, based on search and

sampling outcomes and the analysis of the management master

citation list reviewer responses:

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Table 3

Results Related to Search and Sampling Outcomes

Management Health Care Nursing

Management Management

JOURNAL CITATIONS

Population identified 3385 504 17

Sample selected 118 75 17

Rationale for inclusion (a) (a) All

BOOK CITATIONS

Population identified 180 3 65

Sample selected 15 3 3

Rationale for inclusion (b), (c) All (d)

TOTAL SAMPLE 133 78 20

a = Rationale for inclusion was concept analysis criteria

met and expert review.

b = Rationale for inclusion was purposive sampling

publication criterion met.

c = Rationale for inclusion was purposive sampling unique

focus criterion met.

d = Rationale for inclusion was presence of search term.

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Management Literature

The population of 3385 journal citations identified in

the DIALOG search was reduced to a sample of 118 citations

as a result of duplicates, transfers to the health care

management an d nursing management citat i o n sets,

elimination of non-English citations, the application of

the purposive sampling criteria (see pp. 65-66 of Chapter

III), and the deletions recommended by the majority of

management master citation list reviewers.

The population of 391 management book citations was

reduced to 180, based on the following exclusions:

1. Citations pending publication in 1990 6

2. Citations listed as out of print 7

3. Repeat citations among files 197

4. Non-book citations (journals) 1

211

Application of the purposive sampling criteria (see pp. 67

of Chapter III) to the corrected population of 180 books

and the deletions recommended by the management master

citation list reviewers resulted in a sample of 15

citations. Of these, 11 were selected based on the

publication sampling criterion and four based on the unique

focus sampling criterion. Therefore, the total number of

citations selected in the management literature sample was

118 journals and 15 books.

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94

Health Care Literature

A total of 504 journal citations were identified, of

which 2 36 were found in DIALOG and 268 in the Health

Planning and Administration database. This population was

reduced by elimination of duplicates and the application of

the same purp o s i v e sampling criteria developed for

management journal literature (see pp. 65-66 of Chapter

III) to a sample of 75 citations.

A total of three book health care management book

citations were identified from the Books in Print Plus

search. Due to the small number, all were entered into the

health care management literature sample. As a result, the

total number of citations selected in the health care

management literature sample was 75 journals and three

books.

Nursing Management Literature

A total of 17 journal citations were identified in the

nursing literature on the topic of strategic management.

Of these, 8 were found in DIALOG, 8 in Health Planning and

Administration, and one from a manual search of selected

nursing management journals. Due to the small number, all

were entered into the nursing management literature sample.

A total of four nursing management book citations

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were identified as containing the term, strategic

management. These were located by means of two Books in

Print searches. The first search used the term, strategic

management, as a title and located one citation. However,

no other mention of strategic management was found in the

text, and so the citation was dropped from the sample. A

second search focused on identifying nursing management and

nursing administration books in general. A total of 65

books were identified. Of these, 92% were retrieved and

examined for the presence of the term, strategic

management. Three contained it. Due to the small number,

all were included in the nursing management literature

sample. As a result, the total number of citations in the

nursing management literature was 17 journals and three

books.

Sampling and Retrieval Outcomes

Table 4 lists the subtotals for each discipline's

literature sample, retrieval outcomes for each sample, and

the grand total of the sample for this study.

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Table 4

Discipline-Specific Sampling and Retrieval Outcomes

DISCIPLINE SAMPLING OUTCOMES RETRIEVAL OUTCOMES

MANAGEMENT: 118 journal citations 87 citations (74%)

15 book citations 13 citations (87%)

Subtotal: 133 citations 100 citations (75%)

HEALTH CARE

MANAGEMENT: 75 journal citations 75 citations (100%)

3 book citations 3 citations (100%)

Subtotal: 78 citations 78 citations (100%)

NURSING

MANAGEMENT: 17 journal citations 17 citations (100%)

3 book citations 3 citations (100%)

Subtotal: 20 citations 20 citations (100%)

TOTALS:

Journals: 210 journal citations 179 citations (85%)

Books: 21 book citations 19 citations (90%)

TOTAL: 231 citations 198 citations (86%)

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Results Related to Research Objectives

Overview

In this study, a concept analysis of the concept,

strategic management, was performed using Rodgers' (1989)

technique of analysis. This technique was selected because

of its strong consistency with both the philosophical and

methodological approaches to concepts acknowledged as the

most influential in shaping present day views of concepts.

Specifically, Rodgers' technique is consistent with the

philosophy of science view of concepts offered by Ludwig

Wittgenstein (1953) and with the philosophy of language

view espoused by Stephen Toulmin (1972). These two

philosophers consistently have been identified as major

contributors to knowledge in their respective disciplines,

and acknowledged as primary influentials on the present day

view of concepts.

Rodgers' (1989) technique also is consistent with the

focus and major steps of Wilson's (1963) seminal work on

the technique of concept analysis. Rodgers' (1989)

technique reflects an interpretation of Wilson (1963)

co n s i s t e n t with the philosophical and theoretical

frameworks of Wittgenstein (1953) and Toulmin (1972). As

such, her technique represents an opportunity for knowledge

development in nursing to proceed in accord with present

day philosophical and methodological views.

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As noted in Chapter I, the research objectives of this

study are as follows:

1. to identify the relevant use of the concept,

strategic management, in the management, health care

management, and nursing management literatures.

2. to identify surrogate terms for the concept,

strategic management, in the management, health care

management, and nursing management literatures

3. to identify antecedents of the concept, strategic

management, in the management, health care management, and

nursing management literatures.

4. to identify consequences of the concept, strategic

management, in the management, health care management, and

nursing management literatures.

5. to identify concepts related to the concept,

strategic management, in the management, health care

management, and nursing management literatures.

6. to identify references of the concept, strategic

management, in the management, health care management, and

nursing management literatures.

7. to identify attributes of the concept, strategic

management, in the management, health care management, and

nursing management literatures.

8. to identify a model case of the concept, strategic

management, for nursing management.

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9. to compare and contrast attributes in

a. the management and health care management

literatures.

b. the man a g e m e n t and n ursing management

literatures.

c. the health care management and nursing

management literatures.

Results related to these objectives will be presented

separately for each discipline's literature and in the

order of the listed objectives. For each discipline's

literature, the discussion of objective #1, relevant use,

will include example definitions, as these are the most

common places where writers indicate how they are using a

concept. Additionally, Chaffee's (1986) examination of the

conceptual evolution of the concept, strategy, and the

three models of it she identified in the business

literature, also will be presented in the discussion of

relevant use for the following reasons: 1) as an example

of research on conceptual evolution which demonstrates

strong consistency with and support of the philosophical

basis of this study (i.e., Wittgenstein's (1953) and

Toulmin's (1972) views of concepts as previously discussed

in Chapter II) ; and 2) as an assist to understanding

findings regarding the use, application, and definition of

the concept, strategic management, in this study.

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Interpretation and discussion of findings will include

issues of consensus and disagreement regarding the concept

across disciplines. The chapter will close with comments

on Rodgers' (1989) technique of concept analysis.

Management Literature

Overview

Since its entry into the management literature in the

1960's, the concept, strategic management, has evolved in

accordance with the reality of management practice. A

large volume of descriptive, advocative, and empirical

writings exist. Descriptive and advocative citations

frequently employ a macro approach to discussion, while

the majority of empirical work is conducted and reported at

the individual organization level, most often in the form

of a case study. When a macro approach is used in

management's empirical literature, it frequently is

characterized by studies of industry practices, issues

impacting on performance (in economic terms) and

organizational structure-strategy relationships. Globally,

a limitation of the literatures is the lack of

investigation of fundamental research areas, such as a

detailed examination and discussion of concepts used as

variables in these studies. Keats' (1986) examination of

the construct, business economic performance, is one

example of research that is contrary to this trend.

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While strategic management has been and continues to be

linked with a number of other concepts (e.g., strategic

planning and transformational leadership), its strongest

link is with the concept of strategy. Chaffee's (1986)

work on the evolution of the concept of strategy offers

substantive insight into the evolution of the concept,

strategic management. Perhaps most important is that her

findings regarding the concept, strategy, support Toulmin's

(1972) contention that concepts exhibit diversity and

variation over time. In doing so, her research strengthens

the basis for rejection of the view of concepts as

universals, unaffected by change and motion in the world,

and strengthens the basis for acceptance of the reality of

conceptual change.

Relevant Use

Relevant use is the employment of a concept in ways

that are pertinent, germane, material, or apropos to the

discussion at hand (Merriam-Webster Dictionary, 1974,

pp.589). As noted earlier, limiting discussion of a

concept to its relevant use provides a means to focus that

discussion in terms of the purpose of the study and the

research objectives.

In the management literature, relevant use of the

concept, strategic mangement, began and continues to be

primarily to describe a process. Chaffee (1986) credits

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Ansoff and Hayes (1976) with introducing the concept.

However, in this study, journal citations were identified

which precede their text.

Ansoff and Hayes (1976) wrote of the need to move away

from the concept, strategic planning, and to one (strategic

management) which addressed more variables and issues

consistent with the reality of management practice. In

essence, they advocated that the task of strategic planning

be replaced by the process of strategic management. In the

literature sample used in this study, terms such as model,

framework, means, and system frequently were used

interchangeably with the term, process.

Relevant use of the concept, strategic management, to

describe a process has remained remarkably consistent in

the literature across time. However, change has occurred

in two areas, namely: 1) in the number and types of

purposes for use of strategic management as a process and

2) in the scope of applicability and degree of complexity

of the process itself.Definitions of strategic management

will be used to assist in illustrating these changes.

As noted earlier, definitions assist in isolating

examples of relevant use, and are the most common places

where writers indicate how they are using a concept. As a

result, all findings in the category, Definitions, will be

discussed in relationship to relevant use, and not as a

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separate concept analysis element category.

Definitions of strategic management across time were

found to contain recurring references to a number of

concepts. The most prominent concept mentioned in these

definitions was that of strategy.

Strategy presents as a consistent and recurring theme

relating to strategic management. Chaffee (1986) examined

what she called "the business literature" (p. 138) (which,

in this study, is called the management literature), for

the period 1962 through 1983, in order to perform an

indepth analysis of the evolution of the concept of

strategy. She organized her findings by identifying three

models of strategy present in the literature. These models

demonstrated change in the use, application and definition

of the concept of strategy over time. Table 5 presents

i llu s t r a t i v e examples of d efinitions of strategic

management organized according to Chaffee's (1986) three

models of strategy.

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Table 5

Relevant Use of the Concept. Strategic Management:

Definitions and Strategy Models; Management Literature

DEFINITIONS STRATEGY MODEL

1. A management system for formulating, Linear

and implementing strategy.

2. A process consisting of strategic Linear

planning and strategy implementation.

1. A process to ensure long-term growth Adaptive

via continuous adaptation to changes

in the environment.

2. The management of competitive advantage. Adaptive

1. The process of creating and maintaining Interpretive

systems of shared meaning that facilitate

organizational action.

2. A cultural process aimed at altering Interpretive

managers' interpretations about the

fundamental nature of the organization

and their roles in it.

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The first of these, the linear model of strategy,

dominated from the early 1960's through the late 1970's.

The initial description of strategic management as a

process is predicated upon this model. Here, strategy is

viewed as a series of decisions designed to achieve

organizational goals. Planning is the essence of strategy

in this model. Terms such as strategic planning, strategy

formulation and strategy implementation are consistently

associated with it.

The existence of the linear model of strategy and its

use as a foundation for the early literature in strategic

management helps explain the finding that management

writers of the late 1970's (specifically those whose works

were included in this study) frequently used strategic

planning as a surrogate term for strategic management.

Movement away from the linear model of strategy

occurred in the late 1970's. Environmental complexity-

technical, economic, informational, and psychological

complexity (among others) - increased at an unparalleled

pace and forced the management discipline to seek new and

better ways to cope. From this situation came the adaptive

model of strategy.

In the adaptive model, strategic management's relevant

use is still as a process, however, its purpose changed

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from that of organizational goal achievement through

planned strategies to the purpose of achieving a viable

match between the organization and its environments.

The adaptive model of strategy introduced the

opportunity for growth in the scope and depth of the

strategic management process by its inclusion of more

variables in the process and by its view of the strategic

management process as a way for the organization to deal

with the environment. Despite its apparent advantages over

the linear model, however, the adaptive model still did not

account for all of the variables in modern day management

practice or all cf the complexity present. To address

these needs, a third model, the interpretive model of

strategy, emerged.

As in its predecessors, strategic management's relevant

use again is to describe a process, however, the nature of

process has changed. The interpretive model of strategy is

based on a social contract view of the organization. Thus,

corporate culture, symbolic interaction, and perceptual

congruence are vital model variables. Van Cauwenberg and

Cool (1982) have suggested that this model of strategy

differs from the other two in three significant ways:

1. Organizational reality is considered to be

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incoherent rather than coherent.

2. Strategy is an organization-wide activity.

3. Motivation is the critical factor in achieving

adequate strategic behavior.

In summary, the relevant use of the concept, strategic

management, in the management literature has been to

describe a process. This use has been consistent over

time, with changes occurring in the number and types of

purposes for using it as a process and in the scope of

applicability and degree of complexity of the process

itself. Definitions were suggested as an appropriate

starting point for identifying uses of a concept.

Definitions of strategic management identify the concept of

strategy as the most prominent component in the strategic

management process. Chaffee (1986) identified three models

of strategy from her review of the literature. Definitions

of strategic management consistently matched the

descriptions of Chaffee's (1986) models of strategy,

indicating that the evolution of the use of the concept

strategic management is linked to the evolution of the

concept of strategy.

Surrogate Terms

Surrogate terms are substitute or alternative word

labels used to refer to a concept. A total of eleven

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surrogate terms for the concept, strategic management, were

identified in the management literature. Of these,

business policy was by far the most frequent, followed by

strategic planning and strategic decision-making. Table 6

lists these terms.

Use of the term strategic planning as a surrogate term

occurred throughout the 198 0's. This finding is

interesting in that Chaffee's (1986) work would have

predicted it to occur in the late 1970's, when the linear

model of strategy was dominant. The continued use of

strategic planning as a surrogate term for strategic

management in the middle to late 3.980's (the time period

after Chaffee's 1986 work) appears to indicate that 1) the

linear model of strategy continues to influence the

strategic management literature and 2) diversity in the use

of the terms strategic planning and strategic management

among management writers continues to the present.

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Table 6

Surrogate Terms of the Concept. Strategic Management:

Management Literature

TERM EXAMPLES FREQUENCY CITATION Y E A R (S )

Business policy 8 1976, 1980, 1980,

1981, 1981, 1982

1986, 1989

— business strategy 2 1980, 1981

— business planning 1 1980

Strategic Planning 6 1980, 1984, 1985,

1986, 1987, 1988

Strategic Decision-

Making 1975, 1976, 1981

Organizational

Adaptation 1978

General Management 1981

Strategic Behavior 1984

Long Range Planning 1985

Innovation Management 1986

The Strategic Model 1986

Corporate Strategy 1988

Strategic Thinking 1988

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Antecedents

Antecedents are events or phenomena that generally are

found to precede a concept. A total of nine antecedents

were identified in the management literature. Change,

turbulence, and c o mp lexity were mentioned the most

frequently. In general, antecedents existed in the

external environment and acted as stressors whose presence

chal l e n g e d organizational survival or success. One

exception to this trend was found in a 1982 citation where

the decision to adopt strategic management was preceded by

a broad-based effort by an organization's members to

achieve successful cooperation among themselves. Table 7

presents the identified antecedents of strategic management

and examples of their associated themes.

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Table 7

Antecedents and Associated Antecedent Themes of the

Concept. Strategic Management: Management Literature

CHANGES TURBULENCE COMPLEXITY

environmental discontinuity market conditions

organizational chaotic environment industry growth

demographic globalization organizational

growth

regulatory turbulent market

technologic dynamic settings

UNCERTAINTY INTEGRATED COMPETITION

EFFORT

lack of direction success diversification

unknown future new entrants

information gaps global competition

ECONOMIC STRATEGIC PLANNING STAKEHOLDER

DECLINE INEFFECTIVENESS ACTIONS

obsolescence incomplete implementation coalitions

short PLC* inconsistent market performance demands

*PLC = Product Life Cycle

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Consequences

Consequences are events or phenomena that generally

are found to follow or result from a concept. The variety

in the number and type of purposes for strategic management

mentioned in the discussion of relevant use have resulted

in a similarly wide array of consequences attributed to

strategic management. Eleven consequences of strategic

management were identified from the management literature.

Positive consequences are most often reported, although

empirical validation is lacking in many cases. Table 8

details th e identified consequences of strategic

management and examples of their associated themes.

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Table 8

Consequences and Associated Consequence Themes of the

Concept. Strategic Management: Management Literature

BUSINESS SURVIVAL BUSINESS SUCCESS COMMON PERSPECTIVE

sustained balance profitability member commitment

effectiveness efficiency cohes iveness

operational growth shared values

performer competitive advantage goal agreement

COMMON CULTURE PLAN/ACTION LINKS CREATION OF FUTURE

teamwork consistent implementation vision

7S element fit coherent strategy corporate

guidance

managed conflict plan/operation sync world view

CHANGE MANAGEMENT EMPLOYEE ENHANCEMENT RESISTANCE

adaptation increased motivation less to change

risk-taking success increased satisfaction

ENHANCED STRATEGIC CREDIBILITY IMPLEMENTATION PROBLEMS

consistent market performer insufficient planning

established reputation inaccurate action plan

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Related Concepts

Related concepts are ones which are similar to the

concept of interest but differ in that they lack one or

more of its attributes. A total of ten related concepts to

the concept, strategic management, were identified from the

management literature. Four of these, strategic planning,

marketing, administrative behavior and industrial

organization, were cited more often than others. Table 9

lists the ten concepts identified as related to the concept

strategic management.

Table 9

Concepts Related to the Concept. Strategic Management:

Management Literature

Rational problem solving Industrial organization

Decision analysis Strategic planning

Long range planning Creative management

Administrative behavior Organizational development

Marketing Classic program management

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References

References are examples of the range of events,

situations or phenomena over which the application of a

concept is considered to be appropriate. In the management

literature, the organization is the single most frequently

cited reference of the concept, strategic management, with

terms such as firm, company and corporation used

interchangeably in discussions of it. Overall, the message

of the management literature is that strategic management

is a process p r acticed by and for organizations,

specifically private sector, for-profit organizations.

However, since the mid 1980's, there is evidence in the

literature that the scope of application of the concept,

strategic management has widened. Growth in firm size and

complexity, fueled by conglomerate-building takeover

actions and an upsurge in firm diversification activity has

resulted in very large organizations with highly complex

structures. While corporate-level strategic management

c ontinues to be a significant activity in these

organizations, diversity within and outside the

organization and the complexity inherent in that diversity,

has resulted in fundamental changes in the nature of the

relationship between the organization as a corporate entity

and its business units and functional components.

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Diversity is manifested in three major phenomena. They are

1) increasing rates of turnover in the content and

structure of the business portfolio (fueled by the need to

respond to changing market conditions); 2) major changes in

the demographic profile of the work force; 3) recognition

of the importance of a constellation of factors (e.g., as

portrayed in the McKinsey 7S Framework) as influencing the

attainment and maintenance of competitive advantage. The

result of these factors has been the extension of the

application of the concept, strategic management, to levels

and components within the organization.

While their strategic plans must be in harmony with the

mission, philosophy and plan articulated at the corporate

level, these elements are characterized as having

significant autonomy in the assessment, planning, and

implementation of their strategy, and their strategic

management process is generally very similar to that of

their parent organization. Most often, these elements are

referred to as strategic business units.

Recently, a small body of management literature has

come forward which includes intra-organizational elements

such as multifunctional units and departments as references

of strategic management. Here again, the extension of the

application of this concept appears to be linked to changes

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and stressors which have forced a rethinking of existing

management tenets and resulted in an increase in the scope

of application of the concept, strategic management, by

organizations.

In addition to intra-organizational elements, two other

references of strategic management were found in the

literature. First among these is the public or not-for-

profit sector, characterized by government bodies, the

military, and social, cultural and educational associations

and organizations, among others. This finding indicates

that the concept, strategic management, is being embraced

across a wide range of organizational types. Its use in

these new settings is characterized by modification of its

competitive advantage seeking and profit-maximizing private

sector purposes in favor of the setting, mission and

purpose needs in the public and not-for-profit sectors.

Among management writers, there are those who question the

appropriateness of the extension of the concept, strategic

management, to these new settings. This represents a major

research area for this concept.

The other new reference for the concept, strategic

management, is phenomena. Five of the most frequently

cited phenomena over which the application of strategic

m anagement is considered appropriate are innovation,

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res o u r c e allocation, h u man resources, crises, and

technology. In applying strategic management in this

manner, most writers begin by conceptualizing the concept

as a process, and then proceed to apply it to a variety of

settings and circumstances. Focusing on a single attribute

subdivision area of a concept (in this case, the process

subdivision of the Strategy attribute) as the basis for its

use may prove to be detrimental, in the long run, to the

maintenance of conceptual clarity. Further research on the

linkages among the analysis components in general, and

betw e e n attributes and references in particular, is

necessary to address this issue. The expansion of

references of the concept, strategic management is, in

itself, a major area in need of further research. Table

10 summarizes the references and their associated themes.

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Table 10

References and Associated Themes of the Concept.

Strategic Management: Management Literature

THE ORGANIZATION (PRIVATE) INTRA-ORGANIZATION UNITS

the firm strategic business units

the company multifunctional units

the corporation departments/divisions

PHENOMENA THE ORGANIZATION (PUBLIC)

innovation not for profit businesses

human resources government bodies

resource allocation military

crisis agencies

technology associations

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Attributes

Attributes are the describing or defining

characteristics of a concept. Attributes of the concept

strategic management identified from the management

literature reflect the evolution of its use and application

in management practice.

Attribute identification began with documentation of

attribute themes found in the literature sample. Over one

hundred twenty-five themes were identified. These

clustered into twenty-seven groups which were analyzed for

the presence of common foci and then arranged into sets of

groups. Six sets of groups resulted from this arranging

process. As occurred with group sets in each of the other

concept analysis category elements, the label applied to

each attribute group set was operationally defined as an

attribute. These attributes were then considered against

the findings in the other concept analysis element

categories, resulting in attribute label refinement and the

identification of two dimensions within five of the six

attributes. Table 11 illustrates the resulting attributes,

their dimensions, and examples of associated themes

identified from the literature.

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Table 11

Attributes. Attribute Dimensions, and Associated Themes

of the Concept. Strategic Management: Management Literature

STRATEGY STRUCTURE

Process | Content Organization | Environment

Preparation Decisions Type Type

Formulation Priorities Design Design

Implementation Action Plans Fit Fit

Outcomes Type Power Strategic groups

BEHAVIOR PERSPECTIVE

Organization | Environment

Strategic type Turbulence Performance goals

Risk posture Complexity Social role

Leadership Markets Strategic thinking

INFLUENTIALS SYSTEMS

Person I Context Interface | Integration

CEO Resources Information Congruence

Stakeholders Culture Task forces Balance

Managers Competition Corporate/units Excellence

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Strategy. The attribute, Strategy, accounted for the

largest number and widest range of attribute themes.

These themes spanned the entire time frame of the

literature reviewed (1974-1989) and primarily addressed

either the process of strategy (e.g., pre-strategy

planning, formulation, decision-making, implementation,

evaluation, etc.) or the content of strategy (e.g.,

priorities, decisions, choices, action plans, timetables

and models of strategy). As noted earlier, strategic

management frequently has been described and discussed in

terms of the process aspect of strategy. Numerous writers

have described it as a series of steps or phases applied by

and to individual, private, for profit organizations, and

more recently, to other organizational forms (e.g., public

organizations) and intra-organizational elements (i.e.,

strategic business units, departments, etc.). Most

recently, strategic management as a process aspect of

strategy has been applied to the management of phenomena.

Phenomena examples include innovation, human resources and

technology.

Strategy content themes identified in the management

literature focused on decisions. Priorities, the number

and types of strategy choices present, and the type of

strategy model followed represented themes associated with

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the content of decisions.

Structure. The attribute, Structure, included themes

relating to its dimensions of organization and environment.

Organizational structure has long been discussed in the

mana g e m e n t literature. Its link with strategy was

solidified by Chandler (1962), whose landmark text was one

of the first to propose the notion that successful strategy

formulation and implementation required an appropriate and

supporting organizational structure. The type of

organizational structure (e.g., flat v. pyramid), the

design of the structure (e.g., matrix v. hierarchical), and

the quality of fit between the organization's structure and

its strategy were the frequent themes associated with the

orga n i z a t i o n a l aspect of the Structure attribute.

Recently, however, the theme of power and the

organizational structure has emerged as another

significant structure-related theme.

While the organizational (or internal) aspect of the

Structure attribute continues to be important in the

management literature, the environmental (or external)

aspect of Structure has increased in significance. A

volume of literature exists dedicated to discussing,

describing and examining the many aspects of environmental

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structure. Themes found here included environmental type

(e.g., stable v. turbulent), design (e.g., many mature

industries v. emerging ones), fit (i.e., between the

environment and the organization), and the number and

composition of strategic groups in the environment.

Behavior. Behavior, another attribute of strategic

management identified in the management literature, also

demonstrates themes relating to its dimensions of

organization and environment. Themes dealing with

behavior of the organization most frequently involved the

triad of strategic types (usually discussed according to

Miles and Snow's typology), risk posture, and leadership.

Miles and Snow (1978) found that organizations behaved in

one of four ways, based on the focus of the organization's

strategy, the level of risk accepted, and the quality of

leadership present. As a result, behavior of the

organization has become synonymous with strategic type.

However, other themes relating to the organizational aspect

of Behavior were also found in the literature. These

included the relationship between an organization's

developmental stage and its behavior, the systems which

characterize or support its behavior, and competitive

position as an outcome of organizational activity. Most

recently, the behavior of individual organizational

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elements (e.g., functional units such as the marketing or

human resources divisions) and the behavior of individuals

and groups within the organization is being addressed in

the literature. These discussions are consistent with the

expansion in references of strategic management to intra-

organizational elements and with a new awareness of the

importance of individual organization members as vital

components in attaining and maintaining success.

The area of environmental Behavior began to achieve

prominence in the management literature in the 1980's.

Change, and the turbulence and complexity resulting from

it, were the themes most frequently mentioned in

discussions of environmental Behavior. While present

throughout the time frame of the literature reviewed, the

nature of environmental change has shifted focus across

time. In the mid 1970's, environmental change primarily

was discussed in terms of markets and competition. With

the 1980's, however, environmental change themes began to

shift toward concern about turbulence and complexity.

Change began to be characterized by type (e.g., social,

political, economic, technological, etc.) and began to

reflect a more global view of the environment. This latter

trend continues today in the management literature's focus

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on issues such as the strategic management of multi­

national corporations

Perspective. The attribute, Perspective, differed from

the other attributes identified in that no dimensions

emerged. Instead, clustering of themes occurred in three

areas: 1) performance goals; 2) social role; and 3)

strategic thinking.

Perspective themes related to performance goals were

evident throughout the time frame of the literature

reviewed and frequently linked the "how, what, when and

where" aspects of the organization with its "why". These

linkages translated into qualitative performance goals

which reflected the views of organizational leaders.

Having and communicating a vision of the firm as a market

leader was the most frequently cited performance goal

Perspective theme. More often, however, Perspective themes

relating to performance goals focused on quantitative

outcome achievement.

Perspective themes relating to social role began to

appear in the literature in large numbers in the 1980's as

firms began to reassess their missions and purposes in

light of the changing world around them. The organization

as a partner in society as the most frequently present

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127

social role Perspective theme. Acknowledgement of

political interests and the need to manage conflict and

achieve consensus also were frequently mentioned themes.

Finally, were Perspective themes related to strategic

thinking. Strategic thinking has emerged as the construct

which attempts to capture the essence of the cognitive and

psychosocial aspects of strategic management. Vision and a

proactive orientation to the future were the dominant

Perspective themes here. Other themes included opportunity

seeking, innovation, and entrepreneurialism, balanced with

recognition of the social and political realities of the

marketplace. Overall, strategic thinking Perspective

themes dominate this attribute and appear likely to

continue to do so.

Influentials. The attribute, Influentials, included

themes relating to its dimensions of person and context.

While examples of such themes were present throughout the

time frame of the literature reviewed, changes were evident

in the number and types of Influentials and in the relative

power of their influence. For example, the Chief Executive

Officer (CEO) and the top management team (TMT)

consistently have been identified as m a jor person

influentials in an organization's strategic management

efforts, while competition has been the most consistent

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128

context influential. However, since the mid 1980's, new

influential themes began to appear. Among the new person

influentials were managers, workers and groups known as

stakeholders. This finding is consistent with firms

choosing to leave the linear model of strategy and follow

the adaptive or interpretive models. Similarly, among

context influentials, culture and values were recognized as

having significant ability to assist or impede strategic

management efforts. It appears likely that as the

references of strategic management expand, themes of this

attribute will likewise continue to grow in number,

reflecting the diversity of settings and applications of

strategic management.

Systems. The final attribute of strategic management

identified from the management literature was that of

Systems. It included themes relating to its dimensions of

interface and integration. Its prominence stems from the

fact that it represents themes which provided explanations

for the primary purposes of strategic management.

Themes in the interface dimension focused on process

and included themes about the types of systems and their

interactive roles (e.g., information systems, communication

systems, logistical management systems, etc.) and types of

interpersonal systems (e.g., task forces, authority and

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129

responsibility relationships, etc.)* In contrast, themes

in the integration dimension focused on outcomes, and

included themes ranging from attainment of balance and

stability through to the achievement and maintenance of

excellence. These findings reflect a view in the

m a n ag e m e n t literature of strategic management as a

comprehensive, multi-dimensional phenomenon designed to

address the reality of management practice in its totality.

In summary, six attributes of strategic management

were identified from the management literature. These

were Strategy, Structure, Behavior, Perspective,

Influentials, and Systems. In five of these, themes were

found to exist along two dimensions, namely Strategy:

Process/Content; Structure: Organization/Environment;

Behavior: Organization/Environment; Influentials:

Person/Context; and Systems: Interface/Integration.

While all the attributes were found to be present across

the entire time frame of the literature reviewed,

dimensions entered and themes within them changed over

time, resulting in new interpretations of attribute

meaning.

Health Care Management Literature

Overview

The term, strategic management, first appeared in the

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130

health care literature in an article by Brown (1978) which

asked what should be the responses of Protestant hospitals

to the changes in their environments. Brown noted that the

strategic management response of many has been to develop

integrated hospital management systems. While offering no

definition or discussion of the concept, the article is

significant, both in the timeliness of its appearance and

in its linking of the concept, strategic management, with

the concepts cf change, decisions and vision.

The next citation located appeared in an article by

Smith and Bishop in 1981. This article examined the

relationship between organizational development and what it

called strategic management planning. From this point

forward, the health care literature began to demonstrate a

significant volume of articles on the topics of strategic

planning and strategic management. Unfortunately, the

i nco n s i s t e n c i e s present in the management literature

regarding these two concepts carried over into health care,

evidenced in areas such as the diversity of views as to

which steps or phases constituted strategic planning versus

strategic management.

Overall, the majority of literature on strategic

management in health care is descriptive or advocative in

nature. Four empirical studies on strategic management in

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131

health care were located. These examined two areas:

1. the application of Miles and Snow's (1978)

strategic management style topology among health care

organizations.

2. marketing's role in and relationship to the

strategic decision-making process.

No studies were located which examined the outcomes

attributable to strategic management's use in health care.

This finding indicates that research to date has focused on

its process and content aspects.

Relevant Use

In the health care management literature, relevant use

of the concept, strategic management, began and continues

to be primarily as a process. However, the dominance of

this use is not as strong as that found in the management

literature. Instead, three other major relevant use themes

were evident, along with numerous minor (i.e., single

application) use themes. The four major relevant use

themes identified were (a) as a process, (b) as a means to

deal with change, (c) as an approach to management, and (d)

as a remedy for the failure of strategic planning.

Collectively, these four major relevant use themes

accounted for 81% of the total number of use themes

identified in the literature. Table 12 summarizes these

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132

four major relevant use themes according to their years and

frequency of appearance.

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133

Table 12

Relevant Use of the Concept. Strategic Management:

Maior Themes: Health Care Management Literature

MAJOR THEMES FREQUENCY YEARS

OF CITATION CITED

1. As a process/system 22 1980 through 1989

— of decision-making 5 1984, 1985,

1987, 1988, 1989

2. As a means to deal 1982, 1984, 1985,

with/facilitate change 1986, 1987, 1989

3. As an approach to 1986, 1987, 1988

management

— as an advanced system 1985, 1987 (2)

of health care planning

4• As a remedy for the 2 1987, 1989

failure of strategic planning

— as a concept which corrects 3 1985, 1988, 1989

deficiencies of strategic planning

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134

D e finitions of strategic management across time

demonstrated no specific pattern of reference of other

concepts as was found in the management literature with the

concept, strategy. However, there was evidence that

definitions of strategic management in the health care

management literature matched Chaffee's (1986) three

models of strategy and demonstrated a pattern of movement

through them. Specifically, definitions reflecting the

linear model of strategy dominated the health care

management literature from 1980 - 1982 and appeared

o cca s i o n a l l y after that. From 1983 through 1988,

literature definitions found were firmly grounded in the

adaptive model of strategy. In late 1988, the first

definitions of strategic management consistent with the

interpretive model of strategy began to appear. However,

overall, the majority of the literature from 1983 through

1989 reflects adherence to the adaptive model of strategy.

These findings are parallel to those found in the

management literature and reflects its influence on the

health care management literature's use and application of

the concept. Table 13 lists examples of definitions of

strategic management and the model of strategy to which

each is linked.

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135

Table 13

Relevant Use of the Concept. Strategic Management:

Definitions and Strategy Models;

Health Care Management Literature

DEFINITIONS STRATEGY MODEL

1. a means by which organizations Linear

identify, specify, formulate, organize,

and evaluate goals.

2. the application of business Linear

planning techniques.

1. the ability of the organization Adaptive

to turn strengths and market planning

into identifiable, quantifiable results.

2. the process of adaptation that Adaptive

characterizes the relationship between

the organization and its environment.

1. a system of corporate values and Interpretive

planning capabilities that couples strategic

thinking with operational decision-making.

2. an approach to management that Interpretive

encourages key administrators to think

innovatively and act strategically.

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136

Surrogate Terms

A total of nine surrogate terms for the concept,

strategic management, were identified in the health care

management literature. Of these, strategic planning was

the most frequently cited, followed by strategic decision­

making, strategy-driven management and strategic change

management. Table 14 lists all the surrogate terms

identified.

As in the management literature, use of the term,

strategic planning, as a surrogate term for strategic

management occurred throughout the 1980's. This finding,

and the number of surrogate terms identified, attests to

the influence of the management literature on health care

management writers.

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137

Table 14

Surrogate Terms of the Concept. Strategic Management:

Health Care Management Literature

TERM EXAMPLES FREQUENCY CITATION Y E A R (S )

1. Strategic Planning (SP) 5 1982, 1985, 1986

1988, 1989

— 4th Stage of SP 1 1987

— Strategic Business Planning 1 1983

2. Long Range Planning 2 1987 (2)

— nursing resource planning 1 1987

— corporate planning 1 1984

3. Strategic Decision-Making 3 1985, 1989 (2)

4. Strategic Change Mgt 2 1982, 1986

— change management 1 1989

5. Strategic Adaptation 2 1987 (2)

— organizational adaptation 1 1987

6. Strategy-Driven Mgt 1 1987

— strategic aspects of mgt 1 1988

7. Mgt by strategic analysis 1 1986

8. Strategic competition 1 1985

9. Strategic alignment 1 1982

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Antecedents

A total of ten antecedents were identified in the

health care management literature. Eight of these were the

same as those found in the management literature, one of

which, strategic planning, was found in two forms, (i.e.,

strategic planning ineffectiveness and strategic planning

as a predecessor to strategic management). One new

antecedent titled "support/need for a new approach" also

was identified.

In the health care management literature, competition

and change were the most frequently cited phenomena

preceding the introduction of strategic management,

followed by uncertainty, performance decline/increased

costs and turbulence. Complexity, strategic planning as

predecessor, and stakeholder actions were cited the least

of all antecedents. These findings indicate that the

introduction of competition in health care, fueled by a

variety of changes, forced health care management to

act / r e a c t to new challenges to survive. Strategic

management was adapted as a response to crisis, rather than

as an evolution of existing management practice.

Competition as the primary a n t e cedent to the

introduction of strategic management in health care is

consistent with the evolutionary history of strategic

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13 9

planning in health care. Prior work by this researcher

found that strategic planning began being adapted in health

care in 1975, with the introduction by the Federal

Government of fiscal and management pressures. The finding

of competition as the primary antecedent for strategic

management in health care indicates that in the majority of

cases, health care management adapted strategic management

in responses to external environmental stressors. Table 15

lists the ten antecedents of strategic management in health

care management identified, along with examples of their

associated themes.

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140

Table 15

Antecedents and Associated Themes of the Concept.

Strategic Management: Health Care Management Literature

COMPETITION CHANGE UNCERTAINTY

hostile environment environmental change ambiguity

competitive market organizational change unpredictable

PERFORMANCE DECLINE/ TURBULENCE STRATEGIC PLANNING

RISING COSTS INEFFECTIVENESS

increased turnover conflict non-implementation

cost controls disequilibrium failure

economic recession

SUPPORT/NEED FOR A COMPLEXITY STRATEGIC PLANNING

NEW APPROACH

sophisticated planning difficulties strategy plans

long range finance plans complex planning actions

STAKEHOLDER ACTIONS

increased numbers

new constituencies

idea promotion

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141

Consequences

A total of nine consequences of strategic management

were identified in the health care management literature.

Eight of these were the same as those found in the

management literature. One new consequence titled

"enhanced decision-making process" was identified. Table

15 lists these consequences and examples of their

associated themes.

Among the eight consequences shared by the management

and health care management literatures, Business Success,

Business Survival, and Plan/Action Links were the most

frequently cited, while qualitatively-focused consequences

e.g., Common Culture, Common Perspective, and Creation of

Future were the least frequently cited. These findings

indicate that the health care management literature

generally describes the consequences of strategic

management in terms of the Linear model of strategy, while

including a minor acknowledgement of the Adaptive model of

strategy (as in the consequence, Change Management).

However, this literature has not yet recognized and/or

emphasized the qualitative processes and outcomes described

in the management literature since the early 1980's (see

Peters & Waterman, 1982). Table 16 details the

consequences of strategic management.

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142

Table 16

Consequences and Associated Themes of the Concept.

Strategic Management: Health Care Management Literature

BUSINESS SUCCESS BUSINESS SURVIVAL PLAN/ACTION LINKS

efficiency effective integration

thriving a performer strategy execution

competitive functioning plans/action match

CHANGE MANAGEMENT CREATION OF FUTURE ENHANCED DECISION­

MAKING PROCESS

innovation performance monitors revitalized

adaptable vision to reality decentralized

attains change environmental fit

EMPLOYEE ENHANCEMENT COMMON CULTURE COMMON PERSPECTIVE

increased morale organizational commitment

increased output stable work force collegiality

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Related Concepts

A total of thirteen different concepts were identified

from the health care management literature as related to

the concept, strategic management. Three of these,

marketing, strategic planning, and strategic human

resources management, were cited twice as often as the

other ten related concepts.

Collectively, the related concepts group in this

literature exhibited significant diversity, a finding which

attests to the depth and scope of this concept. Table 17

details the thirteen concepts related to strategic

management in the health care management literature.

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144

Table 17

Concepts Related to the Concept. Strategic Management:

Health Care Management Literature

1. Marketing 6. Decision Support

2. Strategic planning Systems

— strategic market planning 7. Strategic Development

— business planning 8. Corporate Strategy

— forecast-based planning 9. Managerial Control

— externally-oriented planning 10. Stakeholder Mgt

— portfolio applications 11. Product Line Mgt

3. Strategic Human Resources Mgt

— resource management

4. Long Range Planning 12. Conflict Management

5. Organizational Development 13. Change Management

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145

References

A total of five references of the concept, strategic

management, were identified in the health care management

literature. As occurred in the management literature, the

organization was the single most frequently cited reference

of strategic management. The hospital was the primary

organizational type cited, followed by HMOs and physician

groups. No distinction was evident in the application of

the concept to ownership forms of health care

organizations. Thus, discussion of organizations as a

reference of strategic management in this literature

includes all forms (i.e., public, private, for profit, not

for profit, etc.).

As was the case in the management literature, the

health care management literature included evidence that

the scope of application of the concept, strategic

management, has widened to include multiple references.

Since 1985, four other references have been identified.

These were 1) intra-organizational units; 2) phenomena; 3)

systems and 4) people. Table 18 details all five

references.

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Table 18

References of the Concept. Strategic Management:

Health Care Management Literature

THE ORGANIZATION INTRA-ORGANIZATION UNITS

— hospitals — radiology departments

— HMOs — clinical laboratories

— MD groups — pharmacies

— nursing departments

PHENOMENA SYSTEMS

— change — multi-national

corporations

— national systems

PEOPLE

— oneself

— organization members

— managers/other groups

— external stakeholders

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147

Types of intra-organizational units identified as

references of strategic management included radiology

departments, clinical laboratories, pharmacies and nursing

departments. Among phenomena, change was cited the most

often. This may be an outcome of the finding of change as

a significant stressor as an antecedent of strategic

management. Systems of health care as a reference of

strategic management included systems created by management

activity (e.g., expansion of a health care organization

into a multinational corporation) as well as national

systems of health care delivery (e.g., as in Canada and

Great Britain). Finally, the reference, People, was found

to include the application of the concept to oneself (e.g.,

the individual health care professional's career management

style) to managers and other groups within health care

organ i zations and to stakeholders external to the

organization.

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148

Attributes

Attributes of the concept, strategic management, in the

health care management literature, were consistent with

those found in the management literature. The forty-four

attribute themes identified clustered into twenty-one

groups, and ultimately, into six sets of groups. As with

each of the concept analysis category elements, the label

applied to each attribute group set was operationally

defined as the attribute. These attributes were then

considered against the findings in the concept analysis

element categories, resulting in attribute label

refinement and the identification of two dimensions in

three of the six attributes. Table 19 illustrates the

attributes, their dimensions and examples of their

associated themes as identified from the literature.

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149

Table 19

Attributes. Attribute Dimensions and Examples of Associated

Themes of the Concept. Strategic Management:

Health Care Management Literature

STRATEGY STRUCTURE

Process | Content Organization

Preparation Decisions Power

Formulation Knowledge Design

Implementation

BEHAVIOR PERSPECTIVE

Organization

Flexible/Adaptable Vision

Capability Commitment

Strategic Type New Directions

Leadership Entrepreneurship

INFLUENTIALS SYSTEMS

Person | Context Interface | Integration

Stakeholders Values Relationships Integration

Top Mgt Team Culture

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150

Strategy. As in the management literature, the

attribute, Strategy, accounted for the largest number and

widest range of attribute themes. Themes spanned the

entire time frame of the literature reviewed (1980-1989)

and primarily addressed the process dimension of Strategy,

with minor attention paid to the content dimension. This

finding wa s consistent with that of the management

literature, where d i s c ussion of strat e g y process

consistently overshadowed that of strategy content.

Decisions and the knowledge contributing to them were

the primary strategy content themes identified. Again,

findings here were consistent with that of the management

literature, though their scope was more limited.

Structure. In the health care management literature,

the attribute, Structure, focused exclusively on themes

relating to that of the organization. Organizational

structure themes included those relating to design and

type, along with that of power, noted earlier to be an

organizational structure theme new to the management

literature.

Behavior. In the health care management literature,

the attribute, Behavior, demonstrated the second largest

number of themes and focused exclusively on themes relating

to the organization. Organization behavior themes

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151

identified included ones highly consistent with those found

in the management literature, such as strategic type,

leadership and adaptability.

Perspective. As in the management literature, no

dimension emerged from within the attribute, Perspective.

Instead, clustering of themes again occurred, but only in

the area, strategic thinking. Here again, vision and a

new directions orientation to the future were dominant

themes of this attribute.

Influentials. The attribute, Influentials, referred to

those persons or contextual variables which could (and

often did) influence strategic management efforts. From

1982 forward, both the person and context dimensions of

this attribute were present in the literature. Person

themes focused on the top management team and stakeholders,

while context themes addressed corporate values and

culture.

Systems. In the health care management literature, the

Systems attribute included a small number of themes in

both its interface and integration dimensions. As was

found in the management literature, interface themes

focused on process, including themes about relationships

(e.g., among people, units, systems), while integration

themes focused on the outcomes of Systems activity.

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152

In summary, six attributes were identified from the

health care management literature. These were Strategy,

Structure, Behavior, Perspective, Influentials and Systems,

and were the same six attributes identified from the

management literature. In two of these (Structure and

Behavior) , the singular dimension, Organization, was

identified. In three others, two dimensions were

identified, namely, Strategy: Process/Content;

Influentials: Person/Context; and Systems:

Interface/Integration. No specific d imension was

identified for the attribute, Perspective.

Only the attributes of Strategy and Perspective were

found to have themes present across the entire time frame

of the literature reviewed. Attribute dimensions entered

and themes within them changed over time, resulting in new

interpretations of attribute meaning.

Nursing Management Literature

Overview

Confusion and inconsistency in the use and application

of the concept, strategic management, have characterized

the nursing management literature. The following

discussion of strategic planning, the concept which

preceded it in the nursing management literature, is

presented here with it as a necessary and appropriate

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153

a djunct to understanding the evolution of strategic

management in nursing.

The earliest citation on strategic planning located in

the nursing management literature was by Fox and Fox

(198 3) . Tit l e d "Strategic Planning for Nursing," it

described strategic planning as a systematic process for

decision making. In their view, a strategic plan for

nursing was "a systematic way of giving direction to

decision making in the present for the future well-being of

the department, its patient clientele, and the institution"

(Fox & Fox, 1983, p. 11). This work used Drucker's (1974)

definition of strategic planning, one consistent with the

linear model of strategy which viewed strategic planning as

a process involving the following three areas:

1. the making of risk-taking decisions.

2. the organizing of efforts to carry out the

decisions.

3. the evaluating of results of the decisions.

In discussing the performance of strategic planning,

Fox and Fox (1983) elaborated on it as a five phase cycle

of 1) values and mission identification; 2) data

collection; 3) goals and objectives formulation; 4)

implementation of operations; and 5) evaluation. The

phases of this cycle were remarkably consistent with the

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154

majority of strategic management process models which were

then and still are present in the management literature.

Parallels also are evident between Fox and Fox's (1983)

strategic planning cycle and the generally recognized steps

of the nursing process (i.e., assessment, planning,

implementation and evaluation). The congruencies

discu s s e d here may explain why their work attained

prominence in subsequent nursing management literature on

strategic planning.

The concept, strategic management, first appeared in

the nursing management literature in 1984 (Bopp & Hicks,

1984) . This article discussed strategic management in

accordance with the adaptive model of strategy, and is

noteworthy for successfully integrating the works of a

number of major management writers in its discussion of the

concept. However, though p r esent in the nursing

literature, the focus of the article was on the use and

application of strategic management in the health care

industry, and by health care organizations, with a minor

discussion of nursing present at its end. The authors'

viewed nursing's participation in strategic management as

limited to actions which directly supported the

organization. This view is consistent with the finding of

the organization as the primary reference of the concept,

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155

strategic management, in both the management and health

care management literatures. Suggested supportive nursing

actions included 1) internal self-change by nursing to

enable it to better meet the new challenges in health care

and 2) initiating the identification of non-nursing areas

needing change and promoting the accomplishment of change.

Bopp and Hicks' (1984) linking of strategic management

with the concept of change also is consistent with the

finding of change as one of the most frequently cited

antecedents of the concept, strategic management, in both

the management and health care management literatures.

However, they did not link strategic management with

strategic planning. Instead, they presented strategic

management as a process and a management style needed to

cope with discontinuous change, and as an assist to

businesses to "reconceptualize their role in a changing

environment" (Bopp & Hicks, 1984, p. 93). The lack of

acknowledgement of a strategic management/strategic

planning linkage is viewed as a significant contributor to

the confusion surrounding the use and application of this

concept in the nursing management literature.

A third major citation in the nursing management

literature occurred a few months after the Bopp and Hicks

(1984) article. In it, Lukacs (1984) discusses strategic

planning in hospitals, and advances the a position in favor

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156

of its use in nursing (a position previously stated by Fox

and Fox (1983)), presenting a strategic planning method for

application by nurse executives.

Citing Rothchild's (1976) work on strategic thinking,

Lukacs (1984) posited that effective strategic planning

"permitted an organization to anticipate and actively

respond to changes in its environment" (p. 11). This view

was remarkably consistent with that expressed by Bopp and

Hicks' (1984) as the purpose of strategic management.

Lukacs (1984) expanded this discussion, asserting that

strategic planning could and should be done at the

department level (as well as at the organizational level)

in order to support increases in management effectiveness

through the matching of departmental strengths with

environmental opportunities.

Interestingly, the Lukacs (1984) article contained no

reference to either Fox and Fox (1983) or Bopp and Hicks

(1984), and instead used a variety of management and

nursing references dating from 1976 through 1983.

The discussion of these three seminal articles on

strategic planning and strategic management in the nursing

management literature provides a basis for understanding

the evolution of the confusion in the use and application

of the concept, strategic management, which characterized

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157

subsequent nursing management literature. For the period

1984 to 1988, the nursing management literature was

characterized by descriptive and advocative articles about

a phenomenon labeled as "strategic planning" but which, in

reality, was the phenomenon, strategic management (as

defined in the management literature of that time period).

From 1988 to the present, other changes have occurred

in the use and application of the concept, strategic

management, in the nursing management literature. The

discussion that follows examines these changes through a

report of findings from the analysis of the nursing

management literature sample.

Relevant Use

In the nursing management literature, relevant use of

the concept, strategic management reflected the impact of

the diversity of views surrounding this concept in the

manag e m e n t and health care m a n a gement literatures.

Overall, the primary use has been to describe a process.

However, as was found in the health care management

literature, the dominance of this use is not as strong as

that found in the management literature. Instead, six

other major relevant use themes were evident. The seven

relevant use themes identified in the nursing management

literature were:

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158

1. as a planning method.

2. as a means to strengthen competitive position.

3. as a process to manage change.

4. as a means to maintain a healthy organizational

climate.

5. as a means to manage resources.

6. as a process for formulating and implementing

strategy.

7. as a way to examine provider/environment match.

Table 20 summarizes these major relevant use themes

according to their years and frequency of appearance.

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Table 20

Relevant Use of the Concept. Strategic Management;

Major Themes; Nursing Management Literature

MAJOR THEMES FREQUENCY YEARS

OF CITATION CITED

1. A planning approach 1 1984

— comprehensive approach 1 1985

— planning method to enable

the organization to respond

successfully to environments 2 1988, 1989

2. A means to strengthen

competitive position 6 1984, 1988 (4)

1989

3. A process to manage change 2 1986, 1988

4. A means to maintain a healthy

organizational climate 1 1986

5. A means to manage resources 3 1988 (2), 1989

6. A process of formulating and

implementing strategy 2 1988, 1989

7. A framework to examine

provider/environment match 1 1989

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160

Definitions of strategic management in the nursing

management literature across time (1983-1989) demonstrated

specific patterns of reference to the concepts of strategy,

environment and organizations, as well as a matching with

Chaffee's (1986) three models of strategy. However, unlike

the health care management literature, definitions

reflected the existence of all three models in the same

year (e.g., 1988). In general, definitions consistent with

the adaptive model of strategy predominated. This finding

is consistent with that found in both the management and

health care management literatures. Table 21 lists

examples of definitions identified and the model of

strategy to which each was linked.

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Table 21

Relevant Use of the Concept. Strategic Management:

Definitions and Models of Strategy:

The Nursing Management Literature

DEFINITIONS STRATEGY MODEL

1. The formulation and Linear

implementation of strategy.

1. The process of matching Adaptive

the organization with its

environment.

2. A framework for decision-making Adaptive

1. A term that encompasses Interpretive

strategic planning and strategic

thinking.

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Surrogate Terms

A total of six surrogate terms for the concept,

strategic management, were identified in the nursing

management literature. Of these, strategic planning was

the most frequently cited. Table 22 list the six terms

identified.

As in the management and health care management

literatures, use of the term, strategic planning, as a

surrogate term for strategic management occurred throughout

the 1980s. However, it was only one of four surrogate

terms focusing on planning found in the nursing management

literature. This was in contrast to the smaller planning

emphasis found in the management and health care management

literatures.

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Table 22

Surrogate Terms of the Concept. Strategic Management;

Nursing Management Literature

TERM EXAMPLES FREQUENCY C I T A T I O N

YEARS

Strategic planning 1984, 1986,

1988 (3)

Comprehensive planning 1985

Planning process 1989

Program planning 1989

Participative Management 1985

Nursing Case Management 1988

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Antecedents

A total of seven antecedents of the concept, strategic

management, were found in the nursing management

literature. Of these, antecedent themes dealing with

chan g e predominated, followed by those addressing

competition. Other antecedents ment i o n e d included

turbulence, crisis/failure, and a need/desire to ensure

quality (this latter antecedent being unique to this

literature). There was no finding of antecedent themes of

stakeholder action or strategic planning ineffectiveness.

The absence of the former may be a function of the newness

of the concept to nursing, while, for the latter, the

comprehensive view of strategic planning found in the

nursing literature (i.e., one which included implementation

and evaluation) , and the general lack of criticism of it

may explain this theme's absence. Table 23 lists the seven

antecedents of strategic management identified in the

nursing management literature, along with examples of their

associated themes.

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Table 23

Antecedents and Associated Themes of the Concept.

Strategic Management: Nursing Management Literature

CHANGE COMPETITION TURBULENCE

competitive posture new entrants turmoil

environment evolving markets discontinuity

industry

QUALITY CRISIS COMPLEXITY

ASSURANCE

quality focus decline complex

improvement need failure intricate

DECLINING

RESOURCES

workforce changes

reimbursement issues

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Consequences

A total of seven consequences of strategic management

were identified in the nursing management literature, with

the leading one being Business Success. Unlike the

management and health care management literature, however,

Business Success in the nursing management literature was

discussed in both qualitative and quantitative terms.

Qualitative Business Success included themes such as

increased scope of practice, increased self-esteem and

increased power base, while Quantitative Business Success

themes focused on efficiency indicators such as service

delivery operations and increased market share. This

finding, unique to this literature, was consistent with

nursing's view of the scope of use and application of this

concept. Table 24 lists the consequences of strategic

management and examples of associated themes found in the

nursing management literature.

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Table 24

Consequences and Associated Themes of the Concept.

Strategic Management: Nursing Management Literature

BUSINESS SUCCESS BUSINESS SUCCESS

(QUALITATIVE) (QUANTITATIVE)

increased scope of practice operational efficiency

increased self esteem management effectiveness

increased power base increased market share

BUSINESS SURVIVAL COMMON CULTURE

decreased environmental threat internal configuration

decreased organization stress business concept

decreased crisis management organizational elements

PLAN/ACTION LINKS

Strategic management systems

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Related Concepts

A total of seven concepts were identified from the

nursing management literature as related to the concept,

strategic management. Strategic planning was the most

frequently cited, followed by marketing and organizational

development. Table 25 lists the seven related concepts of

strategic management found in the nursing management

literature.

Table 25

Concepts Related to the Concept. Strategic Management:

Nursing Management Literature

Strategic planning Facilities planning

Marketing Program planning

Organizational development Program development

Forecasting

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References

A total of five references of the concept, strategic

management, were identified from the nursing management

literature. The most frequently cited of these was that of

Intra-Organizational Units, followed closely by the

Organization. Table 26 lists these five references, along

with examples of their associated themes.

In general, the nursing management literature

references identified were consistent with those found in

the other two disciplines. Unique to this literature,

however, were the finding of Intra-Organizational Units as

a more frequently cited reference than the Organization,

and the finding of Resources as a new, separate reference.

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Table 2 6

References of the Concept. Strategic Management:

Nursing Management Literature

INTRA-ORGANIZATIONAL UNITS THE ORGANIZATION

nursing hospitals

the nursing department nursing organization

other departments

PEOPLE RESOURCES

nurse executives human resources

nurse administrators economic resources

social resources

political resources

PHENOMENA

change

cost/quality outcomes

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Attributes

A total of five attributes of the concept, strategic

management, were identified from the nursing literature.

Fifty-seven attribute themes clustered into eighteen groups

and ultimately, into five sets of groups. As occurred with

all other concept analysis category elements, the label

applied to each attribute group set was operationally

defined as the attribute. These attributes were then

considered against the findings in all the concept analysis

element categories, resulting in attribute label refinement

and the identification of one dimension in one of the five

attributes and two dimensions in three of the remaining

four attributes. Table 27 illustrates the five attributes,

their dimensions, and examples of their associated themes,

as identified from the nursing management literature.

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Table 27

Attribute. Attribute Dimensions and Examples of Associated

Themes of the Concept. Strategic Management:

Nursing Management Literature

STRATEGY BEHAVIOR

Process_____ |_____ Content Organization

Analysis Goals Network building

Implementation Objectives Adaptability

Evaluation Decisions Leadership

INFLUENTIALS PERSPECTIVE

Person_____ |
_____ Context

Stakeholders Organizational Culture Business Orientation

Consumers Occupational Group Entrepreneurialism

Employees Culture Visionary thinking

SYSTEMS

Interface_____ |_____ Integration

Interrelationships Organization/Environment

Linkages

7S Framework

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Strategy. As in the management and health care

management literature, the attribute, Strategy, accounted

for the largest number and widest range of attribute

themes. Strategy themes were present throughout the time

frame of the literature reviewed, were highly concentrated

in 1988 citations, and primarily addressed its process

dimension. These findings were consistent with those in

the management and health care management literatures.

Behavior. In both the nursing management and health

care management literatures, the attribute, Behavior,

accounted for the second largest number of attribute themes

and focused e xclusively on themes relating to the

organization. Organizational behavior themes primarily

a d dre s s e d the behavior of intra-organizational units

(especially nursing). This finding was consistent with

that of intra-organizational units being the most

frequently cited reference of strategic management in the

nursing management literature. Organizational behavior

themes identified included adaptability, flexibility and

leadership, ones also found in the management and health

care management literatures.

Perspective. Perspective, the third attribute of

strategic management identified in the nursing management

literature, again contained a diverse variety of themes

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which precluded dimension identification. As occurred in

the health care management literature, themes clustered in

the area of strategic thinking, with examples including

business orientation, openness to change and vision or

visionary thinking. The number of themes associated with

this attribute has increased steadily since 1987, resulting

in the finding that collectively, the attributes of

Strategy, Behavior and Perspective accounted for 80% of the

total number of attribute themes of strategic management

identified in the nursing management literature in this

study.

Influentials. In the nursing management literature,

the attribute, Influentials, continued to represent those

persons or contextual variables which could (and often did)

influence strategic management efforts. Though small in

number, themes in both the person and context dimensions of

this attribute were present in the nursing management

lite r a t u r e from 1984 through 1989. Person themes

identified did not include the top management team, but

rather focused on stakeholders, employees and consumers.

Context themes primarily addressed two types of culture,

namely organizational and occupational group culture.

Systems. The final attribute of the concept, strategic

management identified in the nursing management

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literature was that of Systems. This attribute included a

small number of themes in both the interface and

integration dimensions. Themes dealing with inter­

relationships (at a number of levels) characterized the

interface dimension, while organizational/environmental

linkages and themes about frameworks supporting the

integration of strategic planning and strategic thinking

(e.g., the McKinsy 7S Framework) were found.

In summary, five attributes of strategic management

were identified from the nursing management literature.

These were Strategy, Behavior, Perspective, Influentials

and Systems. These represented five of the six attributes

identified from the management and health care management

literatures. In one attribute (Behavior), the single

dimension of organization was identified. In three others,

two dimensions were identified, namely Strategy:

Process/Content; Influentials: Person/Context; and

Systems: Interface/Integration. No specific dimension was

identified for the attribute, Perspective.

Only the attribute, Strategy, was found to have themes

present across the entire time frame of the literature

reviewed. Attributes, attribute dimensions and themes

associated with them changed over time, resulting in new

interpretations of meaning. These findings are consistent

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with Wittgenstein's (1953) views regarding concepts and

their meaning, and with Toulmin's (1972) premise that

concepts evolve in a social context and change over time.

As such, these findings demonstrate support for the

theoretical framework of this study.

Model Case. Rodgers' (1989) technique of concept

analysis requires the identification, rather than the

construction of a model case. This is in keeping with her

view that concepts exist in a real world, social context

where examples of them can and should be identified, rather

than constructed, based on the attributes associated with

them.

With the completion of all other phases of the

analysis, a model case, one representing all of the

attributes of the concept, was identified to point out a

clear example of the concept. The model case presented

here was identified from the nursing management literature

sample and concerned the formulation, implementation and

evaluation of a strategic planning process model at Sinai

Hospital, in Detroit, Michigan. The case is described in

detail in a 1988 article by Nash and Opperwall.

As was noted earlier, for the period 1984 to 1988, the

nursing management literature was characterized by

descriptive and advocative articles about the phenomenon

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labeled as "strategic planning" but which, in reality, was

the phenomenon, strategic management. That is the case

with the article presented here as a model case. While

Nash and Opperwall (1988) label it as a discussion of the

formulation, implementation and evaluation of a strategic

planning process model, it is, in reality, a presentation

detailing the use and application of strategic management

by a department of nursing within a large, metropolitan

hospital.

The Nash and Opperwall article, presented here as a

model case of strategic management for nursing management,

indicated process to be the relevant use of the concept,

strategic management, and began by citing change and

competition, the two most frequently cited antecedents of

strategic management identified in the nursing management

literature, as the rationales for action. As Nash and

Opperwall (1988) state "as health care managers continue to

be part of an evolving, fast-paced, competitive

environment, it will be essential for them to manage

strategically" (p. 12).

The article also included identification of the two

Business Success consequences of strategic management

identified from the nursing management literature. Both

the quantitative and qualitative Business Success

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consequences were evident in the statement that "an ongoing

stra t e g i c planning process can positively affect an

organization's growth, productivity and morale" (Nash &

Opperwall, 1988, p. 13).

Finally, the writers note that the hospital and the

Division of Nursing engaged in this strategic planning

process for a period of three years. This statement

identified both the Organization and nursing (as an Intra-

Orga n i z a t i o n a l Unit) as references of the concept,

strategic management. Again, these references were the

most frequently cited in the nursing management literature.

While the consistency evident between the literature

findings regarding relevant use, antecedents, consequences

and references is important, the main purpose of a model

case is to serve as a clear example of the concept, based

on the presence of all of the attributes of the concept.

The following discussion will focus on this aspect of the

model case.

The attributes of strategic management identified from

the nursing management literature were Strategy, Behavior,

Perspective, Influentials and Systems. All five were

present in this model case example.

The Strategy attribute, with both its dimensions of

process and content, was addressed in the discussion of the

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formulation and implementation of the Division's strategic

plan (process) and specific examples of plan elements

(content). Similarly, the Behavior attribute was evident

in the discussion of specific tasks associated with each

step of the five step strategic planning process.

Influentials, the third attribute of strategic

management present in the nursing management literature,

and its people dimension, was addressed in the authors'

discussion of the off-site planning conference attended by

members of the medical and administrative leadership. Its

context dimension was addressed in step two of the

strategic planning process, called Identification of

Underlying Contradictions. Here, "issues, deterrents,

blocks, irritants and barriers that must be dealt with in

order for the stated vision to be accomplished" (Nash &

Opperwall, 1988, p. 13) are described.

As mentioned in the previous discussion of attributes

in the nursing management literature, themes relating to

the attribute, Perspective, have increased dramatically in

this literature and were especially strong in 1988

citations. This finding was evident in this article, where

words like vision, future perspective, innovative

strategies and proactive management typify the presence of

the attribute. In the Division of Nursing's strategic

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planning process model, the attribute is given special

consideration in the step titled, Visionary Thinking.

Finally, there is the attribute, Systems, and its

dimensions of interface and integration. The interface

dimension of this attribute is reflected in the interface

of the organization and the nursing division in the conduct

of the strategic planning process. This dimension also is

evident in the discussion of the planning method used with

the model. The method began with the identification and

establishment of a proactive management framework. The

strategic planning process model emerged as a product of

the collaborative efforts of the consultants used and the

members of the Division of Nursing Steering Committee,

composed of managers from all nursing departments. The

importance of participation and cooperation among all

management levels in the formulation and implementation of

the process is evident in the discussion of the planning

method.

The integration dimension of the Systems attribute

received similar attention in this model case.

Organization/environment linkages were operationalized a

linkages between the nursing organization itself and its

integration within the overall organization environment.

Concern for the attainment of strong organization/

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environment linkages is evident in the articulation and

demonstration of support for the attainment of both

organizational and departmental goals. Additionally, the

integration dimension of the Systems attribute included

attention to the McKinsey 7S Framework elements within the

Division. The content of the strategic proposals developed

in the third step of the process included special attention

to the skills, staff, shared values and strategy elements

of this framework.

In summary, the five attributes of strategic management

identified from the nursing management literature were

typified in a model case which described and discussed the

formulation, implementation and evaluation of a strategic

planning process model by a Division of Nursing within a

hospital organization. The model case included multiple

examples of attribute themes for all five attributes and

their respective dimensions. Additionally, the model case

demonstrated consistency with the study's findings

regarding relevant use, antecedents, consequences, and

references of strategic management in nursing.

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Interpretation and Discussion

The Concept. Strategic Management;

Consensus and Disagreement Among the Literatures

Overview

The contemporary philosophy of science and language

views of concepts, as articulated in the later writings of

Ludwig Wittgenstein (1953) and Stephen Toulmin (1972)

provided the basis for the theoretical framework of this

study. The most important and influential views of

concepts by each of these philosophers will now be

discussed in terms of the study results.

Two of Toulmin's (1972) most important and influential

vi ews regarding concepts were that 1) language and

conceptual thought are developed through a social process

called enculturation and 2) concepts respond to historical

and social influences by changing over time. As a result,

Toulmin contended, concepts reflect thought, understanding

and expression at a particular time and in a particular

context.

Chaffee's (1986) discussion of the evolution of the

concept, strategy, was presented as a concrete example of

concept development supportive of Toulmin's (1972) views.

The results presented in this study, however, provide even

stronger support for them. The findings reported from an

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examination of the concept, strategic management, as

present in the disciplines of management, health care

management, and nursing management, clearly show that this

concept has developed within a social process and that it

has responded to social and historical influences by

changing over time.

Three of Wittgenstein's (1953) most important and

influential views regarding concepts was that 1) their

meaning is directly related to their use; 2) a focus of

inquiry regarding concepts should be directed toward how

the concept being examined is related to other concepts and

3) a focus of inquiry regarding concepts should be directed

toward identifying and explaining differences in meaning

found in use contexts. For the concept, strategic

management, the first and second of these views have been

addressed through the performance of a concept analysis

(based on Rodgers, 1989). As a result of this analysis,

relevant uses of the concept, strategic management, as well

as antecedents, consequences, related concepts, references

and attributes were identified from the literatures of

management, health care management, and nursing management.

Collectively, the analysis results have suggested the

meaning of the concept, strategic management, in each of

these disciplines.

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The following section addresses the third of these

views by discussing differences in meaning across use

contexts.

Relevant Use

Across the literatures of management, health care

management, and nursing management, the primary relevant

use of the concept, strategic management, was found to be

to describe a process. In health care management and

nursing management, however, other relevant use themes also

were present.

In health care management, the relevant use theme of

remedy for the failure of strategic planning emerged as

unique to that literature. This finding may be a

reflection of the influence of the management literature's

frequently mentioned dissatisfaction with strategic

planning, which for some time (e.g., Ansoff & Hayes, 1976)

has been viewed as a process insufficient to achieve

desired outcomes.

More diversity in relevant use themes was found in the

nursing management literature. This diversity was

reflected in the 1988 literature which contained all three

of Chaffee's (1986) models of strategy. Overall, however,

definitions consistent with the adaptive model of strategy

predominated in all three literatures.

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Surrogate Terms

Across the management, health care management, and

nursing management literatures, strategic planning was the

most frequently cited surrogate term. This finding

indicates that 1) the linear model of strategy, with its

emphasis on planning, has been and continues to be a

significant influence and 2) the interchangeable use of the

terms, strategic planning and strategic management among

writers in all disciplines continues to occur.

Antecedents

Across the management, health care management, and

nursing management literatures, change was a consistently

cited antecedent of strategic management. Change themes

mentioned most often were environmental or organizational

in focus, and included themts on demographic, regulatory,

and technologic change.

In the management and nursing management literatures,

change was the most frequently cited antecedent. However,

in the health care management literature, competition

surpassed change as the most frequently cited. This

finding is consistent with the evolution of health care

into a business and attests to the significance of

competition as a stressor to health care organization

survival and success.

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Also found in the health care management literature

were antecedent themes collectively titled support/need for

a new approach. This group of antecedent themes was unique

to this literature and is consistent with health care

management's relevant use theme, remedy for the failure of

strategic planning.

Consequences

Business Success emerged as the most frequently cited

consequence of strategic management in the literatures of

all three disciplines. Themes associated with this

consequence common to all three were quantitative in

nature, and included examples such as operational

efficiency, increased market share, profitability, growth,

and competitive advantage. In the nursing management

literature, however, the consequence, Business Success

included both qualitative and qua n t i t a t i v e themes,

resulting in two Business Success consequences titled

Qualitative Business Success and Quantitative Business

Success. The Qualitative Business Success consequence

included themes such as increased scope of practice,

increased self esteem and increased power base, while the

Quantitative Business Success consequence included themes

such as operational efficiency, management effectiveness,

and increased market share. These findings indicate a more

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comprehensive view of the valued outcomes of this concept

in nursing management, and suggests a need for research in

this area.

Related Concepts

S t rategic planning, marketing and organizational

development were found in all three literatures as related

concepts to the concept, strategic management. Likewise

common along the literatures were planning-focused

concepts, with examples including long range planning

program planning and forecast-based planning. The main

characteristic of each literature's related concepts can be

summarized as follows:

1. The management literature's related concepts

focused on those concepts from management that contributed

to the conceptual underpinning of the concept, strategic

ma n a g e m e n t (e.g., administrative behavior, industrial

organization, etc.).

2. The health care management literature's related

concepts focused on planning and management areas of

application of the concept (e.g., stakeholder management,

product line management, etc.) and overall exhibited the

largest degree of div e r s i t y from among the three

literatures.

3. The nursing management literature's related

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concepts focused on planning-type concepts, and exhibited

the smallest amount of diversity from among the three

literatures.

References

Identification and analysis of the References of the

concept, strategic management, across the disciplines of

management, health care management, and nursing management

revealed a number of interesting and important facts

regarding the application of this concept by these

disciplines.

First, across all three literatures, the organization

was consistently cited as a reference of strategic

management. However, its focus and dominance varied among

them. In the management literature, use of the term,

organization, most frequently referred to a private, for

profit firm or company operating in a product-based

business. However, in the literature of the 1980s,

discussion of the application of strategic management to

public sector organizations began to appear. Public sector

firms m entioned included not-for-profit businesses,

government bodies, and associations, among others.

In the health care management and nursing literatures,

no distinction between private and public organizations was

evident. Hospitals, HMOs and physician groups were the

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most frequently cited organization themes in the health

care m a n a gement literature, while hospitals was the

dominant organization theme in the nursing management

literature.

A second finding from the analysis of references

across the three disciplines was in the number and types of

other references of strategic management. For example, in

the management literature from the mid 1980s forward,

literature began to appear which discussed the application

of strategic management to units within organizations, as

well as to phenomena both within and outside them. From

these themes of strategic management in strategic business

units (SBUs), departments, and d i visions came the

reference, Intra-Organizational Units. The inclusion of

these entities as references of strategic management

appears to be related to fundamental changes in the nature

of the relationship between the organization and its

functional elements. Overall, the literature indicates

that the inclusion of these entities as references of

strategic management is consistent with the reality of

present day management practice.

The other new reference of strategic management

identified in the management literature was that of

phenomena. Citations titled "The strategic management

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of...” characterize this literature. In this application

of the concept, the writer usually begins by

conceptualizing strategic management as a process, and then

discussing the application of that process to a particular

phenomenon. The strategic management of innovation, human

resources, crisis, and technology are examples of phenomena

references of strategic management in the management

literature.

In the health care management literature, references of

strategic management in addition to that of the

organization also were found. Intra-Organizational Units

and Phenomena again were present. Change was the most

frequently cited theme under the reference, Phenomena.

This finding is consistent with the concern about change

f req uently mentioned in the health care management

literature. Similarly, Intra-Organizational Units cited

were he a l t h care oriented and included radiology

departments, laboratories, pharmacies and nursing

departments.

Two other References of strategic management were found

in the health care management literature. These were

Systems and People. Systems reference themes included the

application of strategic management to multinational

corporations and national health care systems (e.g.,

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Canada). People reference themes included those both

within and outside the organization. The application of

strategic management to the management of people was

discussed as a necessary and logical progression in the

field of human resources management by a number of writers.

Finally, in the nursing management literature, while

the reference, Organization was present, the reference,

Intra-Organizational Units surpassed it in frequency of

citation. This finding is consistent with nursing's

increased use and application of this concept at the

department/division level.

The references People and Phenomena identified in the

health care management literature also were found in the

nurs i n g management literature, along with the new

reference, Resources. Resource themes included human,

economic, social and political resources. This finding may

reflect the emphasis in recent years on resource

management, especially given the ongoing problems of

constrained and/or declining human, material and fiscal

resources frequently discussed in the nursing management

literature.

In summary, Organization, was cited as a reference of

strategic management in all three disciplines' literatures.

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In the management literature, themes resulting in two forms

of the Organization were found (i.e., private organizations

and public organizations). No such distinction regarding

organizations was evident in the health care management or

nursing management literatures.

Two other references cited in all three disciplines'

literatures were Intra-Organizational Units and Phenomena.

Intra-Organizational Unit themes included strategic

business units (SBUs), departments and divisions which, in

health care, included radiology departments and pharmacies,

among others, and in nursing, focused on the nursing

department. Phenomena themes included change, innovation,

and human resources.

In the health care management literature, in addition

to the references of Organization, Intra-Organizational

Units and Phenomena were the references Systems and People.

Systems themes included both national health care systems

(e.g., Canada) as well as international systems (e.g.,

multi-national health care corporations).

In the nursing management literature, in addition to

the references of Organization, Intra-Organizational Units

and Phenomena were the references People (as in the health

care management literature) and Resources. The finding of

this latter reference is suggested as an outgrowth of the

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influence of the ongoing problems of constrained and/or

declining human, material, and fiscal resources in health

care delivery in general, and in nursing in particular.

Attributes

Overview

In Rodgers' (1989) technique of concept analysis,

attributes are the describing or defining characteristics

of a concept. As such, they make a major contribution to

concept clarification through the identification of concept

use and application. The consistency of the attributes of

a concept across disciplines can be examined using

interdisciplinary comparison. In compliance with the final

research objective of this study, the following section

discusses the results from a comparison of the attributes

identified in each of the three disciplines of management,

health care management, and nursing management.

Management and Health Care Management

Identical attributes (i.e., the labels applied to each

attribute group set) were identified from the management

and health care management literatures (See Tables 11 and

19) . However, differences were found in four related

areas: 1) the life cycles of attributes in each discipline?

2) the dimensions associated with each attribute; 3) the

number and type of themes in each attribute dimension and

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4) the scope of attribute dimensions and themes.

Regarding the first area of difference, that of life

cycles of attributes, only two of the six attributes

identified from the health care management literature were

found to be present across the entire time frame of the

literature reviewed, whereas, in the management literature,

all attributes were present across that literature's time

frame. This finding indicates strategic management is an

evolving concept in health care management which presently

is described and discussed primarily in terms of the

attributes of Strategy and Perspective.

The second area of difference involved attribute

dimensions. In the health care management literature, the

attributes Structure and Behavior were found to be one

dimensional, focusing only on th e m e s about the

organization. This is in contrast to the management

literature, where these attributes are two dimensional,

including the dimension of environment along with that of

organization. Three possible explanations are offered

regarding this finding:

1. The history of strategic management as a concept in

the management literature is longer than that in the health

care management literature. Thus, it may be that in

management, it is a more mature concept, whose evolution

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195

has expanded to a macro view of it. This macro view has

resulted in the identification and acceptance of multiple

dimensions within the majority of its attributes.

2. Health care m a n a gement (along with other

disciplines including nursing management) "borrowed" the

concept, strategic management, from management (i.e., the

concept, strategic management, was adopted for use by other

disciplines). One outcome of this process may be that the

borrowing discipline adopts a more restricted view of the

concept. This may be due to a lack of historical

experience with the concept (and thus an incomplete

knowledge base of it) and/or due to the conscious decision

to fashion the concept to meet the purposes and needs of

the borrowing discipline.

3. Environmental change and its potential as a threat

to business economic survival and success was the primary

antecedent for adaption and use of strategic management in

the private, for profit sector of American business. As a

result, the environmental dimension in the Structure and

Behavior attributes may be the result of writers describing

and discussing the environment in the management

literature.

A third area of difference lay in the number and types

of themes in each dimension. For example, in the

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196

management literature, the attribute, Perspective, included

themes relating to performance goals, social role and

strategic thinking. However, only themes relating to

strategic thinking were identified in the health care

management literature. This finding may, again, reflect

the newness of the concept to the health care management

literature, demonstrated by a narrow focus to theme

development within this attribute.

The final area of difference was in the scope of

attribute dimensions and themes. For example, in the

management literature, the interface dimension of the

Systems attribute included numerous examples of two types

of themes:

1. types of systems and their interactive role.

2. types of interpersonal systems.

In contrast, in the health care management literature,

interface themes identified focused exclusively on types of

interpersonal systems.

In summary, comparison of attributes identified from

the management and health care management literatures found

the attribute sets to be identical. However, differences

in attribute life cycles and in three areas related to

attribute dimensions and themes were found.

Management and Nursing Management

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197

A comparison of the attributes of strategic management

in the management literatures (Table 11) and the nursing

management literature (Table 27) demonstrated a match of

the five nursing management attributes to five of the six

management attributes. The five matching attributes were

Strategy, Behavior, Perspective, Influentials and Systems.

No match occurred for the management attribute, Structure.

This occurred because no attribute themes relating to

structure were found in the nursing management literature.

This finding may be a result of the newness of the concept

to nursing management, or may reflect a fundamental

difference in the way management and nursing management

view this concept.

As occurred in the comparison of the management and

health care management literatures, differences also were

found in the four related areas of attribute life cycle,

attribute dimensions, attribute themes present, and

attribute dimension/theme scope.

In nursing management, regarding attribute life cycle,

only the attribute, Strategy, demonstrated themes present

across the entire time frame of the literature reviewed

(i.e., 1983-1989), whereas in the management literature,

all attributes were found to be present over the entire

time frame of the literature reviewed (i.e., 1974-1989).

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198

A difference also was found involving attribute

dimensions. In the management literature, the attribute,

Behavior, included the two dimensions of organization and

environment, whereas in the nursing management literature,

only themes relating to the organization dimension were

identified. In the nursing management literature,

environmental behavior themes were present as antecedents,

rather than as attributes of strategic management.

The number and types of themes in each attribute

d i me n s i o n occur r e d as one of the most significant

differences between the views of strategic management in

the management and nursing management literature. The

Strategy attribute was the only one where themes were

consistently similar. One explanation for this may be the

influence and interpretations of the linear and adaptive

models of strategy. In management, goal achievement (the

linear model) and organization/environment matching (the

adaptive model) are perceived and measured primarily in

quantitative, economic terms. Thus themes of strategic

m an a g e m e n t are grounded in competitive, quantitative

achievement. In contrast, in nursing management, goal

achievement and organization/environment matching are

perceived and measured primarily in qualitative, non­

economic terms. Thus themes of strategic management are

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199

grounded in cooperation and qualitative improvement.

The final area of difference found related to attribute

dimension and/or theme scope. An example here is found in

the attribute, Systems, and the themes associated with it

in the management and nursing management literatures.

In the nursing management literature, themes relating

to Systems have only recently (i.e., 1989) begun to appear.

Thus, they are small in number and narrow in focus. In

contrast, Systems themes in the management literature have

been present throughout the entire time frame of the

literature reviewed (i.e., 1974-1989). In recent years in

the management literature, the attribute's integration

dimension has gained prominence, based on the work of

writers such as Peters and Waterman (1982). As a result,

the scope of themes in the integration dimension of the

Systems attribute is significantly higher in the management

literature than in the nursing management literature.

In summary, comparison of attributes identified from

the management and nursing management literatures found a

match between the five nursing management attributes and

five of the six management attributes. This occurred

because no Structure attribute was identified in the

nursing management literature to match that found in the

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200

management literature. Additional differences were found

in the areas of attribute life cycle, and in three areas

relating to attribute dimensions and themes.

Nursing Management and Health Care Management

A comparison of the attributes of strategic management

identified from the nursing management literature (Table

26) and the health care management literature (Table 18)

demonstrated the same matching as occurred with the

management literature, i.e., the five nursing management

attributes matched five of the six health care management

attributes. As before, this occurred because of the

presence of the attribute, Structure, in the health care

management literature, and the absence of this attribute in

the nursing management literature.

In the health care m a n a gement literature, the

attribute, Structure, contained only the single dimension

of organization, rather than the two dimensions of

environment and organization found in the management

literature. Also, the themes in the organization

dimension were narrowly focused on the areas of

organizational design and power. These findings indicate

that the attribute, Structure, is less dominant in the

health care management literature than in the management

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201

literature. Considering this finding, the lack of match

on this attribute between the health care management and

nursing management literatures may not be as significant as

the lack of match which exists between the management

literature and the nursing management literature.

Among the five matching attributes and the themes

associated with them, differences between the nursing

management and health care management literatures involved

the attribute, Behavior, and the types of themes in the

person and context dimensions of the attribute,

Influentials.

Regarding the attribute, Behavior, in the nursing

management literature, only the dimension, organization,

was identified. This is in contrast to the health care

management literature, where this attribute included the

two dimensions of organization and environment.

Themes in the person and context dimensions of the

attribute, Influentials, represented the other area of

difference between the nursing management and health care

management literatures. Regarding the person dimension,

stakeholders, consumers and employees were the person

themes most frequently cited as influential to strategic

management efforts in the nursing management literature.

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202

Absent here was mention of the top management team, a group

frequently cited in the health care management literature.

This finding may reflect an assumption by nurse writers on

the inclusion of the inclusion of the top management team

(resulting in their non-specification), or it may reflect

a department level-focus contrasted with a health care

management organization level focus.

In the context dimension of the attribute,

Influentials, the nursing management literature

demonstrated themes exclusively focused on culture, while

health care management literature included mention of

corporate values. This finding in the health care

management literature is consistent with its inclusion of

the top management team as Influentials.

In summary, comparison of attributes identified from

the nu r s i n g management and health care management

literatures demonstrated a match between the five nursing

management attributes and five of the six health care

management attributes. This occurred because no Structure

attribute was identified from the nursing management

literature to match that found in the health care

management literature. Additional differences were found

regarding the attribute, Behavior, and the person and

context dimensions of the attribute, Influentials.

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Interpretation and Discussion

Rodaers1 Technique of Concept Analysis

Rodgers' (1989) technique of concept analysis was

selected for use in this study based on two of its most

important characteristics. The first of these was its

grounding in a philosophical foundation regarding concepts

consistent with the present day view of concepts in the

philosophies of science and language. The second reason

for its selection was its rejection of reduction (i.e., the

construction of borderline, contrary, illegitimate and

invented cases of a concept) in favor of acceptance of the

possibility of multiple interrelationships and multiple

contextual uses and applications of concepts.

Rodgers believes that concept analysis should be viewed

as a process through which a clear understanding and

demonstration of the use and application of a concept is

built from an examination of that concept in the contexts

of its use and application. This belief is in contrast to

a view of concepts as characterized by rigid sets of

necessary and sufficient conditions. This latter view,

typified in the approach to concept analysis of Walker and

Avant (1983, 1988), prescribes the use of reduction to

arrive at concept clarification.

The findings from the examination of the philosophical

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204

and methodological approaches to concept analysis discussed

in Chapter II of this study indicated that Rodgers' (1989)

technique of concept analysis reflected the best alignment

with the present day dominant views of concepts and the

process of analysis. Based on this finding, it was

selected for use in this study.

Having discussed the philosophical soundness of

Rodgers' (1989) technique, its strengths and weaknesses as

a methodology were considered. The following comments and

recommendations are made based on the experience of its use

in this study.

Overall, the technique as prescribed by Rodgers (1989)

was relatively easy to apply. However, two areas were

identified as needing explication and revision. These

areas were 1) explanation and discussion of the

determination of relevant use and 2) composition and

ordering of its steps.

Rodgers' (1987) work contains clear definitions,

examples, and discussion of each of her concept analysis

element categories, with the exception of relevant use. A

relationship between relevant use and definitions is

indirectly suggested in her discussion of findings. Also

in need of clarification is the relationship between

relevant uses and the other concept analysis element

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205

categories. Future users of this technique would benefit

from refinement of these areas.

Second, refinement is needed in the composition and

ordering of the steps of the technique. The order of the

steps was not found to be conducive to a smooth, logical

analysis process. Based on the experience gained from its

use in this study, Table 28 is presented as a suggested

revision to the composition and ordering of the steps of

this technique.

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206

Table 28

Suggested Revision to Rodaers1 (1989)

Technique of Concept Analysis

1. Identify and name the concept of interest.

2. Identify and select the relevant use(s) of the

concept to be analyzed.

3. Identify and select an appropriate realm (sample)

for data collection.

4. Identify and list the surrogate terms of the

concept.

5. Identify and list the antecedents of the concept.

6. Identify and list the consequences of the concept.

7. Identify and list the concepts related to the

concept of interest.

8. Identify and list the references of the concept.

9. Identify and list the attributes of the concept.

10. Identify and describe a model case of the concept.

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Summary

This chapter began by discussing the assumptions

guiding the study and then presented study results related

to validity and reliability, search and sampling outcomes,

and the research objectives.

Results relating to validity and reliability included a

report of the outcomes of the master citation list review

process, along with findings from intrarater and interrater

reliability actions relating to the data coding process.

Results relating to the literature search and sampling

included a summary of the literature search and sampling

outcomes for each discipline's literature and a cumulative

summary of the final sample and retrieval outcomes.

R e sults related to the research objectives were

organized and presented for each individual discipline. In

the nursing management literature, a model case of the

concept for nursing was presented.

The chapter concluded with a discussion of similarities

and differences in each of the concept analysis categories

across all three disciplines. Attributes were identified

as a singularly significant concept analysis category.

Attributes in management and health care management,

management and nursing management, and nursing management

and health care management were compared, with similarities

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208

and differences discussed. A critique of Rodgers' (1989)

technique of concept analysis and a suggested revision of

it closed the chapter.

The following chapter presents a summary and

conclusions resulting from the study, along with

recommendations for future research.

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CHAPTER V

SUMMARY AND CONCLUSIONS

Background of the Study

Since the mid 1970s, change, complexity and competition

have characterized the health care system. Faced with

these new challenges, health care turned to its existing

planning and management systems. However, these proved to

be insufficient to successfully address these conditions.

In response, the system began to seek out and select for

use other planning and management practices. The adoption

of the concept, strategic management, is a primary example

of this process. However, differing views as to the use,

application, and definition of this concept have appeared

in the literature. These differences indicate a lack of

conceptual clarity regarding this concept, substantiating

the need for the performance of a concept analysis, a

research technique originating in analytic philosophy,

whose function is to attain conceptual clarity.

Rationale for the Study

The recurring presence of the concept, strategic

management, in the literatures of management, health care

209

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management, and nursing management attests to its being a

significant concept valued by these disciplines. However,

its use, application and definition were found to differ

within and among them. This study was undertaken to attain

conceptual clarity of the concept, strategic management.

Method of Analysis

Concept analysis, a technique originating in analytic

philosophy, was selected as the research method for this

study.

The literatures of three disciplines where the concept

was known to exist were sampled and analyzed, using

Rodgers' (1989) technique of concept analysis. Rodgers'

(1989) technique was found to be philosophically sound,

being highly consistent with the dominant present day view

of concepts espoused in the philosophies of science and

language. Methodologically, it was reasonably easy to use

and, with the exception of a minor recommendation regarding

the reordering of its phases, was determined to be

structurally sound as well.

Limitations

The limitations of this study were as follows:

1. The use of published materials. The population and

final content of published materials is the result of

manuscript selection and review processes, editorial

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211

policies and abstractor decisions. These factors impact on

the content of published materials within and among

disciplines. This study assumes that published materials

comprehensively reflect the concept being studied. This

was not validated through use of other sources.

2. Use of kev words to identify citations Key words

are the outcome of a decision process that varies among

computerized databases. Thus, it remains a possibility that

journal citations or books may have been missed, based on

the databases selected.

3. The newness of the concept to nursing. The small

volume of nursing literature identified indicates that for

nursing, strategic management is a new concept which may

not be well formed as of yet. Additionally, the

publications which do exist may not reflect the concept's

current usage, as there is a time lag between what is

spoken and what is printed. Finally, the small number

impacted on the ability to generate large quantities of

data for analysis. As a result, the findings reported must

be interpreted and applied in light of the sample size and

early stage of concept development.

4.The limited use of databases. Only databases in

DIALOG, and those of H e a l t h Care Planning and

Administration, and Books in Print Plus were included in

the samples. However, over 500 citations, representing

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government, education, humanities and the social sciences

were identified from the DIALOG database searches and not

included in the samples. Five-seven percent of these

appeared in the Social Science Citation Index, a multi­

disciplinary database that includes journals in the

biomedical sciences. The non-inclusion of this index may

have resulted in the non-discovery (and hence the non­

consideration) of citations that may have reflected

additional uses and/or surrogate terms.

5. The use of a new concept analysis technique.

Rodgers' (1989) technique of concept analysis has received

very limited exposure in the nursing literature and has not

been subjected to any widespread testing. Additional

research is necessary in order to speak authoritatively as

to its methodological rigor.

6. Exclusion of the economics literature. The term,

strategic management, originated in economics and was later

applied in management. Exclusion of the economics

literature may have failed to elucidate some historical

underpinnings of the concept.

7. Lack of input from experts in health care

management and nursing management. Although twelve experts

(6 in health care management and 6 in nursing management)

were queried regarding participation as master citation

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213

list reviewers, only three in each discipline agreed to

participate. Of these, only one of the three health care

management and three of the nursing management experts

returned completed master citation list review forms. None

of these arrived in time for inclusion in the study. As a

result, there was no external review for validity of the

samples of these disciplines' literatures used in this

study.

8. Limited reliability testing. Both intrarater and

interrater reliability testing was used in this study.

However, their scope was limited to theme identification

and the placement of identified themes in the concept

analysis element (CAE) categories. No additional measures

were taken to address the remaining steps of data coding or

those of concept analysis element specification.

Findings

Using detailed search, sampling and data analysis

procedures, and guided by Rodgers' (1989) technique of

concept analysis, findings in seven concept analysis

element (CAE) categories for the concept, strategic

management, were identified from the management, health

care management, and nursing management literatures. The

seven categories were relevant use, surrogate terms,

antecedents, consequences, related concepts, references and

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attributes. Collectively, the findings in these seven

categories resulted in the attainment of conceptual clarity

regarding the concept, strategic management. This clarity

is demonstrated in the ability to propose two conceptual

definitions of the concept (based on the findings in the

seven analysis categories); one which is consistent with

the findings common to all three disciplines and one

specific to nursing management.

A nal y s i s of the findings in each of the seven

categories demonstrated a number of patterns of consistency

in the use and application of the concept. The patterns in

each of these categories found across all three disciplines

were as follows:

1. Relevant U s e . Strategic management's most frequent

relevant use was to describe a process.

2. Surrogate Terms. Strategic planning was the most

frequently used surrogate term for the concept, strategic

management.

3. Antecedents. Change was consistently cited as an

antecedent of strategic management.

4. Consequences. Business success was the most

frequently cited consequence of strategic management.

5. Related Concepts. Strategic planning, marketing,

and organizational development were identified in all three

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215

literatures as concepts related to strategic management.

6. References. The organization, intra-organizational

units, and phenomena were cited in all three disciplines as

references of strategic management.

7. Attributes. Strategy, Behavior, Perspective,

Influentials, and Systems were identified as attributes of

strategic management in the literatures of all three

disciplines.

Differences in findings among the three disciplines

were identified and examined in all the analysis

categories. However, the analysis category, Attributes,

was identified as singularly important to the definition

process. Attributes in each of the three disciplines were

compared and contrasted in order to identify and explain

differences among them.

Identical attributes of the concept were found in the

man a g e m e n t and health care m a n a gement literatures.

However, differences were found in the areas of attribute

life cycle, attribute dimensions and dimension/theme scope.

The six attributes common to the management and health care

management literatures were Strategy, Structure, Behavior,

Perspective, Influentials and Systems.

The comparison of the attributes in management and

nursing management revealed a match between the five

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216

nursing management attributes with five of the six

management attributes. No match with the management

attribute, Structure, occurred. As occurred in the prior

comparison, differences also were found in the areas of

attribute life cycle, dimensions present, and

dimension/theme scope. The five attributes identified in

the nursing management literature were Strategy, Behavior,

Perspective, Influentials and Systems.

In addition to the category, Attributes, the category,

References, yielded important information about the range

of events, situations and phenomena over which the

application of the concept is considered appropriate in

each discipline. The Organization, Intra-Organizational

Units, and Phenomena were identified in all three

literatures as references. In nursing management,

additional references identified were People and Resources.

Conclusions

Conclusions resulting from this study occurred in two

areas: 1) conclusions related to the area of the concept

analysis; and 2) conclusions related to the area of nursing

management.

In the area of conclusions related to concept analysis,

the first conclusion is that concept analysis, and

specifically, Rodgers' (1989) technique of concept

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analysis, is a philosophically and methodologically sound

research technique to identify, examine, and discuss the

use, application, and definition of a concept. This

conclusion is based on the finding that Rodgers's (1989)

technique of concept analysis was the one most congruent

with the present day philosophy of science and philosophy

of language views of concepts, as reflected in the later

writings of Ludwig Wittgenstein (1953), and Stephen Toulmin

(1972) , as well as congruent with the majority of the

views expressed in Wilson's (1963) seminal work on concept

analysis methodology.

The second conclusion in the area of concept analysis

is that a pattern of conceptual change was demonstrated by

findings of both reduction and expansion of concept

analy s i s elements in the management, health care

management, and nursing management literatures. A pattern

of reduction was evident in the use and application of the

concept from management, through to health care management,

and finally, to nursing management. Along the way, each

succeeding discipline's literature reflected the selective

adoption and use of each category's analysis elements. For

the element, Attributes, for example, the management

literature demonstrated a total of six, of which five had

two dimensions. The health care literature demonstrated

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the same six as in management, but only three had two

dimensions. Finally, the nursing management literature

demonstrated only five of the six management and health

care management attributes, with only three having two

dimensions.

A pattern of expansion was evident in the addition and

substitution of concept analysis elements identified from

the literatures of the three disciplines. For the element,

References, for example, the management literature

identified only four, while the health care management

literature and the nursing management literature both

identified five (with differences present between them).

The relationships identified between the progression in

time among the literatures (i.e., management = 1974-

1989; health care management = 1980 - 1989; nursing

management = 1983 - 1989) and the patterns of reduction and

expansion evident in the literatures support Wittgenstein's

(1953) contention that meaning is in use and Toulmin's

(1972) contentions that use is related to context and that

concepts evolve in a social process and change over time.

A third conclusion in the area of concept analysis is

that the performance of a concept analysis can result in

the attainment of conceptual clarity of a concept. This

c onclusion is based on the ability to propose a

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philosophically sound conceptual definition of strategic

management grounded in the analysis element findings common

to all three disciplines. This definition is as follows:

Strategic management is a process characterized by the

elements of Strategy, Behavior, Perspective,

Influentials, and Systems. Strategic planning is its

most frequent surrogate term, one or more conditions of

change frequently precede its adoption, and business

success (measured in quantitative terms), is

its most frequent result. It is similar but not

identical to the concepts of strategic planning,

marketing, and organizational development. Strategic

management can be applied to the management of

organizations, intra-organizational units, and

phenomena.

In the area of nursing management, the first conclusion

is that widespread use and application of the concept,

strategic management, in nursing management, has been

impaired by the confusion surrounding the use,

application, and definition of the terms, strategic

planning and strategic management. Recently however, some

writers have begun to differentiate between these two terms

(see Stull & Pinkerton, 1988; Young & Hayne, 1988) and

i ncr easingly are discussing the concept, strategic

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220

management, from a nursing perspective (see Friss, 1989?

Garner, Smith & Piland, 1990).

The second conclusion for nursing management is that,

based on the findings of this analysis, a philosophically

sound conceptual definition of strategic management for

nursing management can be proposed. That definition is as

follows:

Strategic management is a process characterized by the

elements of Strategy, Behavior, Perspective,

Influentials and Systems. Strategic planning is its

most frequent surrogate term, one or more conditions

of change frequently precede its adoption and business

success (measured in both qualitative and quantitative

terms) is its most frequent result. It is similar, but

not identical to the concepts of strategic planning,

marketing and organizational development. Strategic

management can be applied to the management of

organizations, intra-organizational units (such as the

nursing department), people, resources and phenomena

(such as change).

Philosophical Implications

The philosophical implications of this study were

directed to the areas of analytic philosophy, philosophy of

science and philosophy of language.

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For analytic philosophy, the study indicated that

concept analysis is a viable approach to attaining

conceptual clarity. Analysis provides a means to identify

and examine the constituent elements of a concept,

resulting in the ability to clearly describe and discuss

use and application.

For the philosophy of science, the implications of this

study were that it supported the major premises advocated

in the later writings of Wittgenstein (1953) regarding

concepts. Examination of use as an avenue towards meaning

was found to be appropriate to the goal of attaining

conceptual clarity, while inclusion of multiple use

contexts over time supported historicism, the present day

dominant school of thought in philosophy.

For the philosophy of language, the implications of

this study were that its findings supported Toulmin's

(1972) contentions regarding the processes of concept

formulation and evolution, and demonstrated that the

written language of a discipline can be an appropriate data

source upon which to perform an analysis.

Overall, the study findings supported the philosophical

premises of the study. These were 1) that the meaning of a

particular concept is evidenced by its use; 2) that use is

a function of context; and 3) that concepts evolve in a

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social process and change over time.

Nursing Management Implications

For nursing management, the implications of this study

are that strategic management has been found to be a

concept worthy of consideration for use and application by

nurse executives and administrators. With the attainment

of conceptual clarity of this concept, nursing management

now has a concept which it can use to meet the present and

future challenges in nursing and health care delivery in a

responsible, comprehensive and proactive manner. These

chal l e n g e s include reducing slack in productivity,

supporting the expansion of services (e.g., to the

community) in the face of limited resources, and

participating actively in organizational change efforts

(e.g., mergers, acquisitions, etc.)

Directions for Future Research

Numerous nursing-focused and interdisciplinary research

programs regarding the concept, strategic management, and

Rodgers' (1989) t e chnique of concept analysis are

indicated. The following recommendations are suggested:

1. An examination and clarification of the concept

analysis element, relevant use, including its relationship

to definitions and to other concept analysis categories.

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223

2. An examination of the application of the concept,

strategic management, in health care organizations in the

public sector.

3. An examination of the application of the concept,

strategic management, to references other than the

organization.

4. Consideration of the development and use of

operational definitions of the management, health care

management, and nursing management attributes of strategic

management identified in this study to guide the empirical

measurement of the concept in selected settings.

5. Analysis of the performance of strategic management

as a process by intra-organizational units (especially

nursing).

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224

References

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225

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Appendicies

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PLEASE NOTE

Copyrighted materials in this document have


not been filmed at the request of the author.
They are available for consultation, however,
in the author’s university library.

233-235

University Microfilms International

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236

Appendix B

Systems View Model

Stage 3

action Nursing

ORGANIZATIONAL Domain

EFFECTIVENES
A
INTERFACE QUALITY

NURSING

PRODUCT

concern'

!
Organizational action

Domain

— 1--------------------^SYSTEM VITALITY^----------------

Note. From Scalzi, C. C., & Anderson, R. A. (1989).

Conceptual model for theory development in nursing

administration (pp. 137-141). In B. Henry, C. Arndt,

M. DiVincenti, & A. Marriner-Tomey (Eds.). Dimensions

of nursing administration. Boston: Blackwell.

(used without permission).

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237

Appendix C

Wilson's (1963) Technique of Concept Analysis

1. Isolate questions of concept

2. Identify right answers

3. Pick a model case

4. Pick contrary cases

5. Pick related cases

6. Pick borderline cases

7. Invent a case

8. Examine the social context of the concept

9. Examine underlying anxiety

10. Seek practical results

11. Examine results in language

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238

Appendix D

Walker and Avant's Technique of Concept Analysis*

1. Select a concept

2. Determine the aim or purpose of the analysis

3. Identify all the uses of the concept you can

discover

4. Determine the defining attributes

5. Construct a model case

6. Construct borderline, related, contrary,

invented, and illegitimate cases

7. Identify antecedents and consequences

8. Define empirical referent

Not e . From: Strategies for theory construction in nursing

(p. 28) by L. 0. Walker & K. C. Avant, 1983, Norwalk, CT:

Appleton-Century-Crofts.

From: Strategies for theory construction in nursing

(2nd ed.) (p. 35) by L. 0. Walker and K.C. Avant, 1988,

Norwalk, CT: Appleton-Century-Crofts.

♦credited to Wilson, J. W. (1963) . Thinking

with concepts. New York: Cambridge University Press.

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239

Appendix E

The Hybrid Model of Concept Analysis

THEORETICAL PHASE

1. Selecting a concept

2. Searching the literature

3. Dealing with meaning and measurement

4. Choosing a working definition

FIELDWORK PHASE

1. Setting the stage

2. Negotiating entry

3. Selecting cases

4. Collecting & analyzing

data

FINAL ANALYTIC PHASE

1. Weighing and working the findings

for clarification and refinement

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240

Appendix F

Attributes of Health Policy and Related Themes

Attitude Direction Practice Domain

Position Focus Action Addresses

Foundation Goals/Aims Inaction specific

Plank Objectives Interventions domain of

Values Influence Initiatives concerns:

Impetus Regime Health care

expenditures

Incentives Plan Health care

services

Guide Progress Health care

personnel

Support Legislation

Non-support

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241

Appendix G

Overview of the DIALOG Information System

1. DIALOG is the world's largest online information

retrieval system. It contains over 300 databases,

representing either a given discipline or subject area or a

specific type of document.

2. DIALINDEX is a subject directory to DIALOG databases.

It assists in choosing the best database for a given search

by allowing previewing of search results across a group of

files. You define the group of databases you want to scan

and then run a search in them. Results can be viewed

online or printed offline. DIALINDEX allows you to search

either by file number or by DIALINDEX category.

3. A DATABASE is a collection of records or items of

information, usually representing either a given discipline

or subject area. An individual database is also called a

FILE, and is assigned a unique FILE NUMBER.

4. The items of information contained in the DATABASES are

called RECORDS. A RECORD may be 1) a bibliographic

reference (with or without abstract); 2) a directory entry;

3) a table of statistical information; 4) the complete text

of an article. RECORDS are divided into segments called

FIELDS. Typical FIELDS are: title, author, publication

date, and the abstract.

5. SEARCH TERMS are the words or phrases used online to

define the topic of the search.

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242

Appendix H

Dialindex Categories

Books

Reviews

Business Economics

Management

Market Research

Government

Medicine

Humanities

Social Science

Not e . From DIALOG database catalogue (p. 65-75) by Dialog

Information Services, 1988, Palo Alto: DIALOG.

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243

Appendix I

File-Specific DIALINDEX Search Outcomes

DIALINDEX FILE NAME/# NUMBER OF PERIOD

CATEGORY (DATABASE) CITATIONS COVERED

DISCIPLINE FOCUS: MANAGEMENT

Books LC Marc/426 151 1968-Wk 28,

1989

British/430 113 Current

Bks in Print/470 140 In Print

Book Reviews Magazine Ind/47 20 1970-August,

1989

Bk Review Ind/137 28 1969-April,

1989

Newspaper Abs/603 6 1984-1988

Academic Ind/88 9 1975-July,1989

Nat't News Ind/111 1 1979-July,1989

Courier Plus 9 1988-July,1989

Busecon Foreign Trade/90 55 1974-July,1989

Econ Lit Ind/139 17 1969-Sept,1988

Trade Ind/148 123 1981-August,

1989

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244

Appendix I : continued

World Bus/583 7 1984-July, 1989

Manage ABI/Inform/15 2585 1971-Sept, 1989

PAIS/49 29 1976-June, 1989

Mgt Ctnts/75 322 1974-Sept, 1989

Har Bus Rev/122 23 1971-June, 1989

Mktres PTS PROMPT/16 84 1972-Juiy, 1989

Indus Data/189 1 1979-July, 1989

A.D. Little/192 11 1977-June, 1989

Findex/196 2 1982-Jan, 1989

Investex/545 52 1982-July, 1989

PTS MARS/570 5 1984-July, 1989

PTS New Prod/621 13 1985-July, 1989

Bus Dateline/635 35 1985-July, 1989

ICC/IBR/563 12 Thru July, 1989

PTS News/636 20 1987-July, 1989

DISCIPLINE FOCUS: HEALTH CARE

Medicine Biosis Pre/5 7 1969-July, 1989

Scisearch/34/87/94 38 1974-Wk 26 1989

Sport/48 4 1977-July, 1989

Embase/72/172/173 30 1974-Wk 27 1989

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2 4 5

Appendix I : continued

Pharm.Abs/74 3 1970-July, 1989

Medline/155 13 1966-Aug, 1989

Pascal/144 9 1986-May, 1989

Fed Res/Cancer/265 5 1963-July, 1989

DISCIPLINE FOCUS: NURSING

CINAHL 8 1983-Dec, 1989

DISCIPLINE FOCUS: OTHER

Govt GPO monthly/66 2 1976-Aug,1989

CIS/101 2 1971-May, 1989

ASI/102 1 1979-1989

Legal Res Ind/150 5 1980-July, 1989

Tax Notes/650 3 1986-July, 1989

Wash.Post/140 7 1983-July, 1989

Insur Period./169 5 1979-1984

Education ERIC/1 51 1966-1989

Psychinfo/11 33 1967-1989

Psychalert 1 Thru July, 1989

Humanities SocScisearch/7 207 1972-Wk 26 1989

America Hx/Lit/38 3 1963-1988

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246

Appendix I : continued

DissAbst/35 141 1861-July, 1989

Phil Ind/57 3 1940-July, 1989

ArchitecDB/179 1 1989

SocScience NCJRS/21 15 1972-July, 1989

SocAbs/37 16 1963-July, 1989

Pop.Bib/91 1 1965-Dec, 1984

USPolSci/93 11 1975-1989

CrimJus/171 1 1975-June, 1989

Family Res/291 1 1970-June, 1989

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247

Appendix J

Year/Journal Matrix: Management Literature

JOURNAL TTHJE 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89T0Q

Decision Sciences 1 1
Calif Mgt Review 1 1 1 1 1 1 2 8
Bankers Magazine 1 1
Managerial Planning 1 1 2 2 6
Management Solutions 1 1
Business Horizons 1 1 1 3
Management Decisions 2 2 4
Journal of Business 1 1
Business Quarterly 1 1
J. Enterprise Mgt 1 1
Economist 1 1
Intemat11 J. Mgt 1 1
J. Sm Business Mgt 1 1
J. Business Strategy 1 1 2 3 2 1 1 11
J. Business Ethics 1 1
Planning Review 1 1 1 3
Tech.xore&Soc.Chg 1 1
Strategic Mgt J. 21 1 2 2 1 2 1 1 13
Intemat11 J.Manpower 1 1
J.App.Behav.Science 1 1 2
Long Range Planningl 2 1 4 1 3 3 15
Acad of Mgt Review 1 2 5 3 3 3 2 19
Acad of Mgt Proceed. 1 1
Business 1 1 1 3
Management World 1 1
Survey of Business 1 1
TREE T r a n s a c tio n s 1 1
J. of General Mgt 1 2 3
Public Admin Review 1 1 2
Public Prod Review 1 1
I’ erfaces 1 2 3
Credit Union Exec 1 1
Human Relations Mgt 1 1 2
J.Amer Plan Assoc 1 1
Industry Week 3 3
Baylor Business Rev 1 1
Acad of Mgt Journal 1 1 2
Admin in Social Work 1 1
Business Forum 1 1
Mgt Intemat'1 Rev 1 1
Quality Progress 1 2 3
Mgt Accounting 1 1
R & D Management 1 1 2

SUBTOTAL 2 3 2 1 1 2 0 6 11 12 4 26 12 11 20 2 131

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248

Appendix J: continued

Year/Journal Matrix: Management Literature

JOURNAL TITLE 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89T0T

Financial Exec 1
Euro J.of O.R. 1
Intemat'1 J. Q&R 1
T m g & Devel J. 1
Intemat'1 Stu M&O 1 2
Project Mgt J. 1 1
Sloan Mgt Review 1 2
Management Review 1 1 3
Organizational Dy 1 2
Chief Executive 2
Exec Excellence 2 2
J. of Management 1 5
Exec Speeches 1
IIE Transactions
Vital Speeches
Mgt Science
J. Euro Indus T m g
CA Magazine
Futures 1
J. of Mgt Studies 2
Futurist 1
Eng.Costs.Prod.Eoon 1
Indus & Cammer.Tmg 1
Colum.J. World Bus 1
J. of Marketing 1
Practising Mgr 1
Optimum
Harvard Bus Rev 1
Perspective 1
J.of O.R.Society
Bank Sys & Equip 1
SUBTOTALS 0 0 0 0 0 0 0 2 0 0 0 4 2 6 15 16 4 49

SUBTOTALS 2 3 2 1 1 2 0 6 11 12 4 26 16 12 11 20 2 131
(Prior Page)

TOTALS 2 3 2 1 1 2 0 8 11 12 4 30 18 18 26 36 6 180

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249

Appendix K

Year/Journal Matrix: Health Care Literature

JOURNAL TITLE 74 78 79 80 81 82 83 84 85 86 87 88 89 TOT

Hosp & Hit Svc Admin 2 3 1 2 8


Admin Radiology 1 1 2
Hit Care Mgt Review 1 2 3 2 2 10
Hit Care Strategic Mgt 2 1 3
Hit Care Forum 2 1 3
J. of Bus Strategy 1 1 2
Modem Hit Care 2 2
Hit Care Finan Mgt 1 1 2
Behavioral Sci 1 1
Topics Hit Care Plan 1 1
Compu.Environ & Ur Sys 1 1
J.Hlt Care Marketing 1 1 2
Philosophy of Sci 1 1
Hit Care Mkt Qtrly 1 1 2
Lg Sc Sys Th & Appl 1 1
long Range Planning 1 1 1 5
Computer J. 1 1
Acad of Mgt J. 1 1
AL J.of Med Sci 1 1
Harvard Bus Rev 1 1 2
TAPPI J. 1 1
J.of O.R. Society 2 1 3
Leisure Info Qtrly 1 1 2
Anver J. Hosp Riarm 1 1
Laboratory Medicine 1 1
Trans.Research 1 1
Strategic Mgt J. 1 1
Health Progress 1 1 1 3
J.Hlt Admin Educ 1 1
Intemat11 J. HP & M 1 1 2
MID Med Lab 1 1
J. of Med Systems 1 1 2
Hosp Hit Svc Rev 1 1
Psychiatric Hosp 1 1
Personnel 1 1
Organizational Dy 1 1
Issues in Hit Care 1 1
BulletinrAm.Prot.Hosp 1 1

TOTAL 2 1 0 0 4 6 4 3 14 8 14 13 6 75

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Appendix L

Year / Journal Matrix: Nursing Management Literature

JOURNAL TTTIE 83 84 85 86 87 88 89 TOTAL

J. Pediatric Health Care 1 1

J. NUrsing Administration 1 1 2 2 1 7

Nursing Clinics 1 1

Nursing Management 1 1 2

Nursing Economics 1 1

SGA Journal 1 1

Nursing Research 1 1

OR Manager 1 1

Nursing Admin Quarterly 2 2

TOTAIS 0 2 2 3 0 7 3 17

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251

Appendix M

Letter of Invitation: Reviewers

7500 Harrison Lane


Temple Hills, MD 20748
19 January 1990

(inside address)

Dear (name),

I am currently a doctoral candidate pursuing a Doctor


of Philosophy in Nursing at George Mason University under
the direction of Dr. Mary Silva. My dissertation research
seeks to attain conceptual clarity of the concept,
strategic management, across the disciplines of management,
heal t h care, and nursing, through application of a
technique from analytic philosophy called concept analysis.
Rodgers' (1987) method of concept analysis (attachment 1)
is the structural framework for this research.

While a number of media may be used to perform concept


analysis, the written media (i.e., books and journal
articles) are the most common. The literatures of the
disciplines which use the concept, strategic management,
are the sources for this written media. Using a purposive
sampling technique (outlined in attachment 2) , I have
created citation lists for the literatures of management,
health care, and nursing.

Having identified you as a knowledgeable strategic


management author and/or educator, I am writing to request
that you serve as an external reviewer in support of my
dissertation. This role will consist of 1) reviewing one
or more discipline-specific Master Citation Lists and
indicating vour assessment of the importance of including
each listed citation in the literature sample and 2)
i ndi cating other citations which you believe merit
inclusion in the sample, along with a rationale for such
recommendation(s).

Please indicate your decision regarding participation


in this research by completing and returning the enclosed
response form (attachment 3) via the stamped, addressed
envelope provided not later than March 1. 1990.

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252

Appendix H: continued

Upon receipt of your intention to participate, you


will receive one or more Master Citation Lists, along with
postage-paid return envelopes. All materials must be
completed and returned to me not later than April 15. 1990
in order to ensure inclusion in the study. As I plan to
graduate in August, this timetable provides approximately
sufficient time to complete the writing and final committee
review of this study in preparation for its oral defense
and final approval. Your assistance in maintaining this
timetable is greatly appreciated.

Thanking your for your assistance and support in this


research effort, and looking forward to your response, I am

Sincerely,

Christine M. Galante, MSN


LTC, Army Nurse Corps
Doctoral Candidate
School of Nursing
George Mason University
Fairfax, Virginia
end
1 - Rodgers Technique of Concept Analysis
2 - Purposive Sampling Technique
3 - Response form

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253

Appendix M: Continued

Attachment 1

Rodgers' Technique of Concept Analysis

1. Identify and name the concept of interest

2. Identify surrogate terms and relevant uses of the

concept

3. Identify and select an appropriate realm (sample)

for data collection

4. Identify the attributes of the concept

5. Identify references, antecedents and consequences,


of the concept, if possible

6. Identify concepts that are related to the concept

of interest

7. Identify a model case of the concept

Note. From "Concepts, analysis and the development of

nursing knowledge: The evolutionary cycle" by B. L.

Rodgers, 1989. Journal of Advanced Nursing. 14, p. 330-

335.

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254

Appendix M: continued

Attachment 2

Purposive Sampling Technique

Researchers performing concept analysis studies use


both probability and non-probability sampling techniques.
Probability sampling (e.g., random, stratified random,
etc.) assumes that each element of the population having an
equal chance for inclusion maximizes the quality of
representativeness and thus strengthens the validity of the
study findings. In contrast, non-probability sampling
(e.g., purposive sampling) acknowledges the potential for
an inequality of value/relevance among the elements of a
population (e.g., a "classic" textbook, a frequently cited
article, etc.). In such contexts, it is the preferred
technique because it can result in a genuinely more
representative sample by making a deliberate effort to
select sample elements on the basis of criteria which
directly support the purpose of the research.
This study's purpose and the nature of the research
problem are best supported by use of purposive sampling, a
technique which recognizes the inherent inequities among
literature elements (e.g., a major text versus a minor
article) and provides a means to tailor the sample
according to predetermined criteria.
The focus of sampling in this study centered on
identifying and including the major discussive. descriptive
and conceptually-focused citations in the management,
health care and nursing literatures. Examination of
multiple disciplines' literature allowed for identification
of variations and similarities in the use of the concept
over a broad field of concern. Additionally, a broad time
frame (1971-1989 = management; 1980-1989 = health care;
1983-1989 = nursing) p ermitted examination of the
historical development/evolution of the concept, and
documented the continuing emergence of knowledge about it.
As a result, the following types of citations were excluded
from the samples;

1. Case studies (whether by firm, strategic group,


region or industry)

2. Company/corporate/industry reports

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255

Appendix M: continued

Attachment 2: continued

3. Discussions of particular strategy content or


process c o m p o n e n t s (e.g., value-added strategy,
environmental scanning), applications (e.g., downsizing,
joint ventures, acquisitions) or management tasks/behaviors
(e.g., portfolio analysis).

4. Literature demonstrating "Broken" term use


(e.g., strategic communications management)

5. Literature focusing on particular role


performance (e.g., CEO behavior, top management team
attributes, performance by human resource professionals,
economists, marketers, etc.)

6. Educationally-focused literature (e.g., learning


needs of middle managers, curriculum, roles of educators,
etc.)

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256

Appendix M: continued

Attachment 3

Master Citation List Reviewer

Response Form

(N.B. PLEASE REPLY BY MARCH 1, 1990)

NAME ____________________________________________ DATE

1. I agree/do not agree to participate as an external


reviewer in support of the dissertation titled "Strategic
Management in Nursing: A Concept Analysis" by Christine M.
Galante. I understand that participation consists of the
following actions:

A. Review of one or more discipline-specific Master


Citation Lists and indication of my assessment of the
importance of including each listed citation in the
literature sample.

B. Indication of other citations which I believe


merit inclusion in the sample, along with a rationale for
any such recommendations.

C. Completion and return of all materials to the


researcher not later than April 15. 1990.

2. I do/do not wish to receive an abstract of the


completed study.

3. I acknowledge the following individual(s)/colleague(s)


as a knowledgeable strategic management author and/or
educator and recommend that he/they be contacted and asked
to serve as an external reviewer:

NAME MAILING ADDRESS

Signature

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257

Appendix N

Master Citation List Reviewers

Management Rationale

Shaker A. Zahra, Ph.D. Well known author &

Department of Management scholar in strategic

School of Business Administration p 1ann ing/management

George Mason University

Fairfax, Virginia 22030

Paul Shrivastava, Ph.D. Well known author &

Professor of Management scholar; frequent

Bucknell University editor; Advances in

Lewisburg, PA 17837 Strategic Management

Anne M. McCarthy Recommended by Dr.

Krannert Graduate School of Mgt Carolyn Woo, an

Purdue University initial selectee.

West Lafayette, IN 47906

Health Care

Brian Golden Recommended by Dr.

Graduate School of Mgt Stephen Shortell, an

University of Texas initial selectee.

Austin, TX 78712

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258

Appendix N: continued

Nursing

Laura C. Young, RN, MSN Co-author, Nursing

Vice President Administration: From

Harris Hospital, HEB Concepts to Practice.

1600 Hospital Parkway, Box 669 Chap. 8 = Strategic

Bedford, TX 76021 Management

Lois Friss, RN, Dr PH Author, Strategic

Associate Professor Management of

School of Public Administration Nurses

University of Southern California AUPHA Press, 1989

16952 Blanche Place

Grenada Hills, CA 91344

Leann Strasen, RN, MBA, DPA Well known nursing

Vice President administration

Henry Mayo Newhall Memorial Hospital author

23845 McBean Parkway

Valencia, CA 91355

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259

Appendix O

Master Citation List Form

PART I

DIRECTIONS: The following citations have been selected

using a purposive sampling technique focused on selecting

the major writers and writings in each discipline on the

concept, strategic management. In the columns below,

indicate your assessment of the importance of including

each listed citation in the literature sample. Thank you

DISCIPLINE:

Management/Health Care/Nursing

Assessment Decision

CITATION TYPE: Yes Yes No No

Books/Journals Critical Important Opinion

PART II

DIRECTIONS: In the space provided, please list other books

or journal articles which you believe merit inclusion in

this sample. Please state your rationale with each entry.

Thank you.

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260

Appendix P

Coding Instructions

Introduction

The following are instructions to guide the reading

and interpretation of text in the performance of a

concept analysis of the concept, strategic management,

across the disciplines of management, health care

management, and nursing management.

Rodgers' (1989) technique of concept analysis provides

the categories into which to code the texts, along with the

additional category of definitions. The following

directions for this task are in two parts: 1) general

guidance and 2) specific instructions.

Part I : General Guidance

Concept analysis is a technique from analytic

philosophy. It requires the ability to perform the higher

level cognitive skills of discrimination, reflection,

analysis and synthesis.

In reading the text samples provided, ignore any

current knowledge or pre-conceived ideas about this

concept, and instead, let the information flow from the

literature.

The task requires concentration. The following will

improve the accuracy and objectivity of your work:

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Appendix P: continued

1. If possible, set aside a consistent time of day and

day of week to do coding. Choose a time of day when full

attention can be devoted to the task.

2. Choose a place without distractions or

interruptions.

3. Read each text segment once casually to get the

"flavor" of it. Then read it a second time, making an

effort to identify the appropriate category for coding.

4. Underline, highlight and/or make side notes on the

copies of the text materials as necessary/appropriate to

organize thoughts and target the analysis.

5. Don't "force" text into categories. Text samples

will vary as to the number and type of category elements

present.

6. Do not attempt to link/reinforce a theme or idea

identified in one source by searching for it in others.

Read and analyze each text sample as an individual. If

there are consistencies, they will be addressed by the

researcher in the discussion of data results.

Part II: Specific Directions

Text coding involves reading and categorizing text

content. There are eight (8) categories into which text

can be coded.

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262

Appendix P: continued

A total of ten percent (10%) of the cumulative sample

retrieved was selected for external reader coding or a

total of eleven citations. These were distributed among

the three disciplines as follows:

Management Citations: 10 (50%)

Health Care Management Citations 8 (30%)

Nursing Management Citations: 4 (20%)

TOTALS 22 100%

The following procedure is used in the performance of

coding of each text sample:

1. Do an initial casual reading of each highlighted

text segment to obtain an overview of it.

2. Do a careful second reading and use side notes,

underlining, e t c . , to focus in on the text designated for

coding.

3. Match each text segment with a category (review

category definitions as often as necessary) and write the

name of the category selected next to each text segment.

4. Decide on the main theme expressed in each text

segment based on the key word/words that capture the

meaning of the text segment. The main theme will often be

one or more of these words.

5. Write each text segment's number and identified

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263

Appendix P: continued

theme in its category space on the Concept Analysis Coding

Form provided for each citation.

6. Return all coding forms to me in the envelope

provided (retain the text segment materials until I have

notified you that I have received your coding forms and

discuss our inter-rater results. After that discussion,

you may discard these materials). Please complete your

coding as soon as possible, returning all coding forms to

me NOT LATER THAN FRIDAY, JULY 6, 1990. Call me

immediately if you are unable to complete your work by this

date so that we may negotiate a new completion/return date.

The following are definitions and discussion of each of

the coding categories to guide the work:

RELEVANT U S E : Use is the most general discussion of a

concept. It is the common manner in which the concept is

employed. Attention should be focused on identifying

relevant uses of the concept, rather than all its uses.

Relevant refers to that which is pertinent, germane,

material or apropos to the discussion at hand. Definitions

are the most common places where writers indicate how they

are using a concept. In the Management literature, for

example, the concept, strategic management is frequently

used to refer to a process for executive decision-making.

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Appendix P: continued

SURROGATE TERMS; Surrogate terms are substitute terms

used to refer to the concept of interest. In the

management literature, the terms, "business policy" and

"organizational strategy" ar e frequently used

interchangably (i.e., as surrogate terms for) with

strategic management.

DEFINITIONS: A definition is a statement which

attempts to assign meaning to a phenomenon. Definitional

statements will often begin as "strategic management is

..." For this study, definitions include those statements

identified in the literature samples which do one or more

of the following:

1. operationalize the concept, i.e., describe the

conditions or means necessary to produce it or which result

in it.

2. describe the scope or limitations of the concept

3. describe the role and/or function of the concept

4. use a metaphor to demonstrate the concept

5. use a model to identify elements of the concept

In the management literature, an example of a

frequently seen definition of strategic management is as a

process by which the organization establishes and

maintains alignment with its environments

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Appendix P: continued

ATTRIBUTES: Attributes are the descriptors or

defining characteristics of a concept. Attributes explain

or describe aspects or components of a concept. These

aspects/character i s t i c s / c o m p o n e n t s taken collectively,

build a "picture" or definition of the concept. In the

management literature, frequently mentioned attributes

include strategy, strategy for m u l a t i o n , strategy

implementation, mission, values, culture and integration.

ANTECEDENTS; Antecedents are events or phenomena that

are generally found to precede a concept. In the

management literature,phenomena such as drastic change,

environmental turbulence, complexity, and a sense of threat

are frequently mentioned as conditions present which

preceded (and contributed to) a decision to practice

strategic management. Another group of antecedents are

those phenomena which frequently are mentioned as

approaches to management which preceded or evolved into

strategic management. These most often include various

types of planning and budgeting behaviors, such as long-

range planning, portfolio management, and strategic

planning.

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Appendix P: continued

CONSEQUENCES; Consequences are events or phenomena

that are generally found to follow or result from the

occurrence of the concept. Consequences reflect the

outcomes of the use and application of the concept. These

outcomes are most frequently discussed as positives (e.g.,

survival, success, attainment of competitive advantage,

successful strategy implementation, etc.), but negative

outcomes sometimes are also discussed (e.g., power shifts,

organizational upheaval, chaos, etc.).

RELATED CONCEPTS: Concepts related to the concept of

interest are one similar to it but different in that they

lack one or more of the concept of interest's defining

attributes. In the management literature, classical

program management (social work) and organizational

development (management) are two examples of concepts

which share some, but not all, the defining attributes of

strategic management.

REFERENCES; References are the range of events,

situations or phenomena over which the application of the

concept is considered to be appropriate. Appropriateness

is a function of the common and accepted use and

application of the concept. In the management literature,

the organization is the most frequently cited reference of

the concept, strategic management (i.e., the organization

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267

Appendix P: continued

is the phenomenon most frequently mentioned as the one over

which the application of the concept, strategic management,

is considered appropriate). Other references of this

concept in the management (and other) literatures include

distinct organizational divisions/operating elements (e.g.,

SBUs, the nursing, blood bank and radiology departments),

and more broad or conceptual phenomena, such as crisis,

technology, and human resources. Frequently, the concept

strategic management is operationalized by a writer as a

process, and then, as a process, is applied to the

management of the phenomenon identified as a reference.

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268

Appendix Q

Concept Analysis Coding Form

CITATION: __________________________________

USE:

SURROGATE TERMS:

DEFINITIONS i

ATTRIBUTES:

ANTECEDENTS:

CONSEQUENCES.

RELATED CONCEPTS:

REFERENCES:

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269

Appendix R

External Reader InterRater Reliability Record

DATE OUT:__26 June 1990_

TO: B.C. / P.A.

DATE RETURNED: 19 July 1990/15 August 1990

INTERRATER RELIABILITY SCORES:

DISCIPLINE-SPECIFIC CITATIONS FOR CODING

MANAGEMENT HEALTH CARE MANAGEMENT NURSING MANAGEMENT

#47: 85% #10:100% #11:100%


#51: 90% #12:100% #15: 92%
#80: 100% #15: 85% #19: 88%
#150:100% #34: 84% #20: 85%
#151: 92% #58: 38%
#156: 80% #79: 90%
#181: 90% #80: 84%
#182: 85% #81: 92%
#183: 95%
#185: 88%

COMMENTS:

__________ Composite score: 91%

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Vita

Christine M. Galante was born August 16, 1950, in


Washington, DC, and is an American citizen. She graduated
from the Academy of Notre Dame girls Catholic high school
in Washington in 1968. She received a Bachelor of Science
in Nursing from Niagara University, Niagara Falls, New
York, in 1972. Following graduation, she began active duty
in the United States Army Nurse Corps at the rank of First
Lieutenant. She has maintained continuous active Federal
service since entry and currently holds the rank of
Lieutenant Colonel. Prior graduate degrees include a
Master of Arts in Education from Pepperdine University,
Malibu, California and a Master of Science in Nursing from
the Catholic University of America, Washington, DC.
Lieutenant Colonel Galante has published in both the book
and periodical literatures in nursing. Topics have
included nursing quality assurance research, as well as
book chapters on nursing diagnosis and marketing for nurse
managers.

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