Ref No-CGRF/18-19/269 Speed Post Date-17.05.

2018

FROM: Member Technical

Consumer Grievance Redressal Forum
312,3rd Floor, Krishna Apra Park Plaza,
Commercial Belt, Sector-Alpha-11,
Greater Noida, UP-201310

To : 1. Mr. Commodore Brijesh,NM (Retd),A-801,

Stellar MI Legacy Apmts Sector Zeta 1,
GreaterNoida, Gautam Budh Nagar.(U.P)-201308

2. MD & CEO
M/s. M.I Builders Pvt. Ltd
C-56/9, Sector 62, Noida
Gautam Budh Nagar
U.P-201306
3. The GM (Operations),
Noida Power Company Limited, Commercial Complex,
Sector Alpha-II,Greater Noida-201308

Sub :Final Order against CGRF Complaint/Case No 30-C/2017

Copy of final order against the case as mentioned under subject is being sent for your
information and necessary action.

Enclos Ire : as aLove

(V.K.Gojril)
M echhical-CGRF

CC: Being Sent to the following for information and implementation of the final order:-

1. Managing Director & Chief Executive Officer, NPCL Greater Noida

W W W FtqfjT t^ tT, t< R 1

w rfe re r: 1. <f1w a p R # 3 R ? r sm ®/ R Jife > w fra trr fk ire

^•2?t f ^ R R w m , ite ? ~rrq^r i

2. ifr.cFj. k f k f , cR 5 it^ t tT ^ T , W ^rm or f^Tc? cZMT k cfR R

k R * r, % m i

3. t^TcRf < ^ R * m z , W iW n f k f K ®MT

f^wR10! w m ,Tte* ^ t e r i

m ■ 3 0 -# / 2 0 1 7

g n ftsft a k ^ r t? - s o i , TTjfQsnsQ a m fe k e ^ k e ? - o k r 1, Tte? k ? g T ,

.................. ................................................ k k r 4 t

wm

1. % ^ o s n t o fHo'S*, ■ # - 5 8 / 9 k S R - 82, k FTg g ' W R , ^ c R

k?T

2. W R c fk ft fcfO t z ? % ^ T , s R T W K & k u R , 3 f I ^ R

........................................ .......................fkisfr^FT

w k f t strt 5R^cT

hR c||41’ gRT mR c||^ t^ 03TT^0 f%RR TTcR H l^ l cTRT

/d 0 /T 0 # 0 /R 0 , ite R % I k f^Jg- / i k d ' f k n TRTT t |

zrg cTszr f^ fk rrfk r t fk keR ^ oot? o fe m fi 3-m leiW k ?

d t/ s i r t 3 T sq rfk 3 r r k t i r f ^ k fk n k c T t 1% w k o fk ? sRT
 Rf fclRjTT R R k ?H (RIO 2000111224) dHPR M ^ s 7- - 3-“ 3-"c%<f?

R>t feRRTRRRR fcT^cf R>fedd STRlfed fch-O ^ | r R cI ic ': RR ^ 5 1 R ^ ~ cZfSTT

^ f ^= to3tt^ o f ^ R skt tftfe r r — •■-• f r r •- .-• rrr £

fetvjTcfr fret r > rttr r r ir t r t Rgr t , ^ r f r rrr^ RfTRifer w ^ t f^ ^

Re-Si R T^f% R P § RTRT feRRf c£ SRrFfcT RRRt RRJcTT RT R?T 5 R? 1%RRs

RTR ftrf^g^T ^ 3 T R IM £ M Rff fteSR cRf RRRTTR TdRR ,

^ r^-~, .—■yi^^x—
^ RR T£R T^TOtftO^O^eTO, RRR R t W cfft R # f^TT RTRTT t?, RfeR> WfcfRT^ <^
'A;
f ir rr otrt feRT Rfim t Rfr f e sriRfeRr g-RT gtrt r?t Rift e f r tR t Rt rrr ?t

R R t srk ?Rf R R R RRift £TR RTR 3TfdcT feRT RTT RFT f | dtRRft RRRft RF

off %RTRTT f fe ttRgR gTRT PPTPr Rft r f Rr r RR RTRT RRR i ftfedl RRH

^ 3TfclfeRd cRJefT RR ReT # Rffr R R RR ^ FRRRS RTRT fcTRT RTf RR t 1

RRRR RR RT R P R t 1% RRRft R r PTTJPT? feRlffer RRR RR ftRTcft R> f%R

Rgft Rfrft f I

^R O ^O R^O ^ ^RR f e w eft fcRnS RRftt RmfecT t ffe RRRRR73fr cjft

fftfRRRcf R?t Rfff RTTcft t 3^R \3Rft gTRT ^Rf R R R T ft RfcftRcT fftRRT RT

Mldd dgl feol RiT RWT I? I 3TcT: ^ofttoftfto^dO RR Qdcfe dRlft Rft RT5RT

Rft TRft t !

RTORtTfO fftR^RT RT|ftR fefftfes Rft ?TRR ft STlRffaT Rlf^Jd Rd TPfl f ^

RR^ff Rf^RTR ?Rf RRRR A RTRlRoftR R^f t RRff% R^cn-^r 'vj RH') Rcl I R?T ^ f [

^ H^l 3TTRTT 6 I "^RTRT viHR>l R>S-PT R1 't fcfj RdR; gTRT f^RTcf! ^ R d ^ RTt

SR7lf$T R^eft Rff Rff t R1 f^TRRf ^ RFd-'fd t 3ffR RRT f^RTf

f^PFf cfR R edR R R^T feRT RRT t I

RRO ^O ^tO ^O TteR RPR5T RTRT RTNfoT <11fe d RrT R ift t feR fe RRRR

RJSR t 1% RffeTTRT RR^n Rfe RRf RR^f) R^ftR R RfRRRef RRT o I R? fe

5
T^TO^O^tOWO f%T^Z£?FT t ofR RFiT gTR ftoFT FT FTxT

F ^ F T R f^ZJT TflfT It cTSJT feteTR vH FI F F F tSw^vff f cT^TT dolT FTTf

fcT^cT fd q M F S TFfFT, eKdO F F S lx I yfcIMlfcjcl f^ RFf d d F T IF T WWTcRTft 6

w ^fr R ftF R f ^ n t t% f t e ? ft 135 IW m T e ft f ^ r r f& n

W t f^ R TF T erg g F T H F T ^?T t l F T F T Z R 'Ji'i F F T t fF R TF xrt

\d4F tF T T 3Tf cf?t 1^10 liic i f t P iiiM t^ 'd R y jy y ry ?? o ttr ftp<h1 t it v3f t }f t t

c£ F F f ft ftTFrzicf g/TT '■oiid) t ! t Tt f f F # d F f h F fxr i

F TRft f |

q rg g f f f t 3 fto ftF fF g r F t f f s t fF F r F r tf tt r ? s rrfF r F

R ft f % q fF F wrryxTT F FIT 3 F t frit 1 1 37a: y fF F tF tF f

FT 1 1 f r =f> % rg xproyToFoRro F rtf tT zr ctf F tt rit f%
ypTOGTT^ f F ^ T ^oFoTfrO TfcTO R F f F lT ':| F t F t F tF R FP T f F ^

F T f FT F lT T]7JT § f F r i F eft R F T 3W 3T R f F f f F FFTTg TTTT F tF ]

F F T 3 TR5PT 11

flg c f F F F f t 2003 F stttt 2 (27 ) A F ttF T F q fF F c r fF n qzn §

f F F arg?TR '%nr R i f e F F F F T I F tf arg^fFeniT sm ttttF sit? if

R tF FIRT F t F F c R F F F F r F t 3 filler efc fF n°T F f F F F fc r

f F ir w F ' i

FT ® R FoTT F r f F p F IR T TT%cTT 2005 F I F F 4.9 ’4 ZR q T F F F T

t F F|q FcTT F R if R P cf flR ^ q i q F ? eFTR F ITM f F g l F t 3TFT

f t w g ^ f R R q q tT F g arryfecr f r r f f t t 11 ^ t f o s 4 .47 , 4.48,

4.49 'ifr 13FRW %T f I t o R t R F FfdT t 1% ftlRF? ^ fFS 'f|RF'ufl zp

STFPfcf 3TTcT t 3 tk f^RTRTgRfR 3TFt OTRT^qt FT ftfUTcff F T T FF f l

FFiiFTyf;, 3 # rf^ rq q F RgTTR^ftcfRT 4Rcpf[ FT yq. 3T%F?T zqf^q t 2nd: OT4

3
 cf#l f^ST vjTTcrr t ST cJF SF t^ficT

fN cf SS SSSTSST SRT KlSTS ?BF 3 i f c g 'ISl^ufF eft eRF

fe ic T fcFd^i c]ot ^ ? rr t 1 t t s t s r f t W^Tct s r t o r i s r a p rrfri f t

t^ rq s OTgfcF STsfr Ffeft f i fetter s r W ^ m 2003 s r srrrr 2(15) 3

F j i m t a srt TTf^rrf^T f ^ n ^r i t i fcrssF ststtr '^ m k v T ' w tt $ m

a?F%f wf&fcr i ffizfcr w r w & WFfrr & for? uwrt f^ fl

argsiftmTiff m tarw srmr ftrtft $& 3pw zzrffcr &m ffcw wmr i uft fw
3lW?rm UT cfcHW WfaT f$Ffft 37^7 fafo e£ Qpffo upfefT cpf fq^cT WT £ W
eppt # mTWIY $ cFTT§ZJT # 3ft? $W? Wtg mftfT # # fviwfr wft&Y?
wt ffizfw mw wpf & ffTjfvpr it zmrft^fcr, sfg&fciwit, m w p w
3r*r wfkr & i> mw mwpj wftf^m f&w § w i r
3T?T: t 1% R f ^ f F ^T03TT|0 f*Tc^? RF ftsjcT ST^T ST? R# t RTF #

^TO^FO^OW cfSFgsfF t tTST SlfscT S?F M F S 3 flM f^S f

fcf^cF Fff&pRFF 2003 S?F EfRT 2(15) "3SS cEFfeRT SF SRvFSTT RFx>;FfRd f^TT

SST f I

cRl^RT? S ? r FFy R g S PfGfctJ SR sfSeFF t S?F s f ^ n i t RFSSTSvFF cf?F *MF 3

arm # xtstt g ssF g irr stfocF qf^cir^ g s s i s ? f srerRPfts 11

qf^erRf! S?F cfR'iqx S S? iF 3TrsfeT cf?t SiF ef?F ftTegR HRT S ir tFri?
■^r^x? eTHTR tt4 t s r k S F it i Rg F? R^Ff RRJRTT^F efTc^ m- c -R

RR SF mfFFRF ^ t RTF 1% fdSSf cf> f^xffFo 11 ^fT W S 4

i^ F fj 3TTsg RR 2 017-18 ^ fe - f$l^^ei $ 3T^TR' ifSTgOfl 1%^

F^ToTefi 7^ ifiRR RTF 137RT RWFR R?F RTRRF cf> f e S yRtR Rr? RiRRTF t 3Fk

gRTRF 3TfM^J?T R ff 3F3 W f viM'dVl t eft ^RFRFt 3TSPT ^ SF^R i

rrupTf X3TFTT S f f i^ | 3TcT: s f ^ t^jfcfF 7^ ftfeT ^f S T ^ S^eTT uTT

T& t eft S f 'gofa sM^FeT 11

W)3RT^0 fq <d\ ej?r pfdP Pt P d d P fRpT ’3T^TT t PTPP pf^PT A' ^ft fPTPgl

p t ® ? T gtcff t P P d p PPPTTP P P P gidT RrgT WTcTT t 7p7 Pg £ P R # T

A'^PH c£ SR PfcT f f PPJcft PTcft t CSRT: PPT f\ Aldd P PTdT PT PiPcTT #

p|% P ^ P d cT0> cT^P 37T^d p f 2017-18 PT x'C i% d7JP P filPPPT

fc F ffiZ t I

3PT: P fP P cf?f dTP A f%P<R ^ 7M d ^fed Pf PP^Pi P IP PT PgT fTTPT PT

PiPcTT' f pptf% TfR p Aldd A, Trjpp P?T P P ja PTPPf A t, dPPTPTT tR glPT

%5cT d p f epRlf^T 3TPT uTIcft t Pf % R P TI 3PP PTP «£ f^pcj, pfld

gpf dTPpP 3 P d PTPP W ^ t f% At PPPPPTT <I>7 f^ c T P P P P P

gift PTPT PT PPcTT t P#T pppt gldT p q p lp ptt Pdft PT TJPcTH PgT

fA>PT PT dgT t l P d P gA d(P A PTOPT^O fAddd gTdf P W P d T 77 AtAd

A ted A Ap Ap pttA p t Rtp w Tr^cft p f t Ait p t p p d t i gdT p p p t p t

d e P e f P P P A dTPIPT Icbdl d ip |

PfATTAi gA P 0 A P d At PTpfaT gA PAt pA P d A PPdA p t acT 11

1ApfrgTd gt PvApPP Pt fAp Rhchild P TP gd PIP g'djcfT PTrfT § pd n d

PPOPTAO fld d d PP At pfrprd # I PfApAt PP cTP t fA PcTPIP A 3 T P P P P

p fA rfA P PPIPriI t? p g A P P P dPPcT d id Pi 3TgdTTd fAddTd PTP fcTPT PIT

dgT t dR h’T T7P03TT^0 R e d 7 gTdT 135 f^cTTcTTd T d lP P PTd Mv ^ f^ p p p

PTdf 3TPT fp p r PT dPT t p p P P R P P P T P P f fe 1Rpd7 PT CRdlflT

PJcffePt ^ p^eT P P d t t P P P f PPT P P P P p flT pPO^OdftopPO PT

PPT P P PP t 3 fR p P PPTd OdiRui P lR lP PTP y T P epp dp f I

p p p p p p p pf^cp^t pfl p p p ^ ^PPPI prR dP P?[ pRt p PT PlIRpT PPTPeP

"§ I Pdcj P PPT P e F P P —1 PtPP gTdT P IP P?!: pdff ^ jvTPTcp oTpdTR dc^Pd

5
 _c

Ml
JL/ Si'

PpjlP.MK y 2 k k PbNjPjlfr J k l^ jji S h P ^ l ^ t? J± l^ J. <k iUkhfi pfepj ^ r ^ J

21- l i O Z k g lie a P j? u tidMiih l i l

Cl o ii aO %
X/ 01 a
3 3

^
3V -i-' iV>
o XL
3 o 2

|^t £Ja I g IP-'-W M

zp S, CJ1
.S3. -£k Zk
dl Jir
3
a
IP
—1 XL ■=]
n"5 a' s ^
O
$ °* Jp il-

3 ir
^ 4 0XJ> fcfi
a ✓C
2j ^ 3 S
3
31
2k a
2? a
3 P ^ j te £ JaMi

£
5 i? alb
5.. j£
-1
(/l p
f 01^ 3
2
Jt
ro
<5i XA-, o
0
5 co
(4 =?
3 £ , '3] \
sL 1
J^t |4M2. <Jgj. $ jp y iia k lil £

lc
5 St? &
aP
:£k %

%> jt £ 2
\ X
Jtb XA x:
ZP 2j 2: j\'
M.
§xj 3 3
XL'
JaB y ±tM

0U*- Zp &e
>t fcM a
—h 2k ails- a LC
XI
2 I 5P
 D. lk llt Jit M Z p
A im p n h ^ i m p it<& p k £ lit g jk ie i p jm se p B p ie (Jr m i* p phPfp

ip p h lk J p jlk h lik 1H23. p lp k h B . p n B p p h B . ( lip p pM p k tjk h B

p u M p j n jia ie ) m A iitiie n ± ^ j. ip iM . i t ik p km p ir n p p i: ><p p p / p -p /

I p p jh ts n B p j. p M > jp / im . t 2 p h R p p m p ju L ik m jp p ir n P h t p jio

^
§j
p
B
■Oil

a
a
Z

£
u.

±
P
$

Jt
si.
AC
n

Si.
6-
sz
C~

tp

zl
(A
rPc
A',

ip
Ay

.73?
c

o
1o
_L

c.

%
si

1
kL.
(hi

Ay
•L
A lb
St,
At?
cfltf-
3 oif ip

JL
•Ql p

A
a
J

a
sc
I

% CO
$

<2

Ip
i'
a)
cn
-)

iP
_ /V
lt's

ip H
3?

:2:/
•s'
Ap

A?

3
£

%
o

0-
j£
SI

O
CO

'-J

iP
a>
3CD

5?
A'
TC

§L
5P

mb

ip
JL
 rt yu t g? 'yFct: srIF t t iF r F sftFF yF Ft rt gcF! i 3ry y in yg
ygctT t fF ftFf fM ct F tW yg r F Ft cR^cfi F r ; F w F ft/fF g ? gwr
stF 3TiFfFF F fch\M ywR F yy ynrpff i F ry Ft tr? ft Ft spRiftr
fFRfg g F F RRT ft FFg Fw ^F/fFegR gNT TgFFE?1^ cTFgRT^Il
ygofttoFtoycfO Ft 3TgT cjft RI F t f F t SRRTfF 3Tgft 3^T[TlFFf F
»R^-
w ?k \ t FF otft Rtrer rr Ft F tr Ft ggcF F t rr rrF i F rr Ft yg
Fm I fF ,F F Ft fFjcf Fftg F xF F t/fF g R fsTvSTcfr fftR R F £.FRim
F s V ^ ^ r A *
gRJR g R F t ? gT KFRTm fF^cT SKIRT 3TRT gR 7? f RT F t ,

RT cfRT eft fcl^rl fftcT F cRJcft yRR cjicft EFRlftl F Fig cTPT STFcT 3R Ft
t # ht F t yR p yefj^ur ft rrt w 11 FRy F rrt ft gR yyrR rt Frg
cfP-T F R g y R R g F t/ fF R R y iki *i^l RR Resell 3TcT: RT^cl y<4Rul ft FtRT

g R Ref yR t 1% yR03TTfo fftegR F t f F F R g F w f F t t R R T R RRftRRToTt

F fFRRg rtF ? m R fFciFt r «|F EFRTfF rrjr rr Ft t Rg RrFFFt

Ft fFRRg rtF ^ m tt 3trt Ft wr rtFi epRifF F ktrt F t F rrr?t
t l RR: aiFtcci RTRRTfFF F fFRRg rtF F rr ft Ft r F cfrtFt Ft
Ft—F t F 3ttrr yR y^d rF, Ft Rg fFyRg riF F rr ft fF jg y"?T?rr
y^rciFt F t srt Ft 11

■qfFrrFt Ft ciw F ^ F ?F fFn w fF fFgg gM FroFto yrFcg F

g l)FReti F ‘^ f F n cRTTRfT j iri ^ fFTray y F j i fF o F t y f r yq FR sry

F r f F IF ft rtctt 11 yfFiFt Ft 3ttFF t y? t F F F r r F F 3trpt

RRteg fFfR g r F F m ^ F rrh g^Ft Ft rt F t 11

R-^gpET F FRy i r t f t F o F rfF r rt y^yy F rr F

sFnteR F yrg? 11 y?cR y F r fft^cf fF fryy 3ttF r gry yyyFgr rsit
FrarRT F r r y F fft^ rr F ry ry M f F y y y F t 2007 rtt F yF t f F y f t ktrt
2.1 (f) R hR hi h cR qR^HiRcl [chill W f? | Hh^d 1RNH R tFJgT R'cjd

R R lR 3 R r R tr R ^ 'FFsPET 3 q'RciK fRifrRTcT 3 R R R cf 11

vWrdxT fq^FTT R 3TTc.TR R ir RH uRd.R) cf?t RlW Tcff R RRR.T R

f^RkTRsTcT R? M ^ d l t -

1. RvHdl R R fer R RRRT RRt d # cR[RT RT R m i I |

2. R r r t s rt R R R q R R r e f r t R t R R q ir t fR^cr

qRTcTT tfRcpfl R l 3TcH gR RT t R| £ TJdRt Rl 6-RRTR i g s r iR r r t t R rt

3rra’fRrfr R R .Rrt R R r t r ? c r jr t r r t t 11

3. Rrr§ / Rc<5T gRT Rvhefl R Riel RRTR Hid R ld lR d fcffsT

R? # - R cT RT 3TR fqRff g % q i ^ RIW T R STTcfferff RTf R R T RRIR
cdH dlR i) I

4. rh q 3tt| f iR R r T r ? ^ R ^ R id IRrtt rttctt t 1% tR q r a n tR

2017— 18 ^ R ts^ ct 4 w o R q o ^ ro -i r r r f ^ arRifcr <£ R tr

R R q R RlfctETH R> RRFTcT R T^S 3 T R M ^ ^ 3TR^ 3TRTRR RT 3fff%^

gRTcfR wftftTCSff R f 3TRRT R TH T R^ |

sn t?r
MRejig d R R R R R tTcTTRcT 1%RT RRTT £ 1

fcR iR 10.05.2018 (^CRT R ^R ^t3TR !^T £ r . I

3TK[gT/ TRTR WT|R<tP
w f lw T R rtr cii&iT R r r r r R h,
R cR R R R
(^.Rr-RTff^rr^
TTcRTf (W iR jl^
TR'HRTcIT Rr R RSTT RlRRCfT r r r

8
t o

(iuTcRl ^TT
cTlt^Mr
TjqtoTT fcfcfK SfSTT I^TRxrT tfto.
to to ^ T

3tm grg f^Ffa ^ n rr ^ q t o 3 FTfrrgrRcT g f ^ r t o r g ^ gg^iWa

fegT Trar

f ^ r r ^ 10.05.2018

jj _ w to T f^raT^ ajarr ftogq q-'K"i.

(MlK\a to
^.^frf^TTol ^
t-r 'vri ciep-'-flgg I '
w g tg x n fcjgrg ogarr PrgROT w i ,

w t o r r fcraiR c^an fag-R^T u to .

to g to r

9
 What Needs to be Paid to Me
z

By the Builder/Nominated Maintenance Agency.

1. Refund of Excess Fixed Charges.
According to my calculations, I have been charged Rs 1000+applicable
taxes per month towards Fixed Charges whereas the actual charge
should have been as follows:-

(a) Fixed charges paid to NPCL @100 per KW for 81 KW - 8100

(b) Fixed Charges collected from Residents/Owners 107600
Total number of apartments in the complex - 118
Out of which 4 Duplex@ 17 KW- 68 KW
48 Type A@10 KW- 480 KW
66 Type B@8 KW- 528 KW
Total 1076 KW
(c) Excess collected (107600-8100) 99500
(d) Thus my share of fixed charges collected by the builder
comes to a bit less than Rs 76. I should thus be refunded
Rs 1000-76= Rs 924+ applicable taxes and interest @16%
compounded monthly since the collection was on monthly basis
from April 2016 onwards.

2. Refund of Wrongly Charged Fixed Charges for Generator supplied

Electricity.
I have been charged fixed charges for generator supplied electricity@ Rs
250 per month @ Rs per KW since April 2016. These charges also need
to be refunded to me with interest @16% compounded monthly since
the charges were collected on a monthly basis.

3. A penalty equal to the amount illegally collected and retained, as at 1 &2

above.
4. Compensation for the harassment caused to me. A sum of Rs 100000 at
the very minimum.

U S S flig

's> ju e q i