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Case Report

Functional Training in the


Management of Chronic Facial
Paralysis
V. Prakash, K. Hariohm, P. Vijayakumar, D. Thangjam Bindiya
V. Prakash, MPT, Charotar Institute
of Physiotherapy, Charotar Univer-
Background and Purpose. Disability in patients with facial paralysis is the sity of Science and Technology,
result of impairment or loss of complex and multidimensional functions of the face, CHARUSAT Campus, Changa, Pet-
including expression of emotions, facial identity, and communication. However, the lad, Anand 388421, Gujarat, India.
majority of interventions for facial paralysis are unidimensional and impairment Address all correspondence to Mr
oriented. Thus, a functional training program intended to address various dimensions Prakash at: prakashvaidhiyalingam@
gmail.com.
of disability caused by facial paralysis was devised. This patient-centered, multi-
dimensional approach to the rehabilitation of people with facial paralysis consists of K. Hariohm, MPT, Mohamed
patient education, functional training, and complementary exercises. This approach Sathak AJ College of Physiother-
apy, Chennai, Tamilnadu, India.
is focused on various dimensions of disability, including the physical, emotional, and
social dimensions, by encouraging context-specific facial functions, positive coping P. Vijayakumar, MPT, Navodaya
strategies, and social interaction skills. College of Physiotherapy, Raichur,
Karnataka, India.

Case Description. The patient was a 25-year-old woman with chronic complete D. Thangjam Bindiya, BPT,
right facial paralysis caused by a postoperative complication of ear surgery. The Department of Physiotherapy,
Navodaya Medical College Hospi-
patient’s problems were evaluated with the Facial Disability Index (physical function
tal and Research Centre, Raichur,
subscale score⫽45/100, social/well-being function subscale score⫽28/100) and an Karnataka, India.
informal interview exploring her experiences and priorities.
[Prakash V, Hariohm K, Vijayaku-
mar P, Thangjam Bindiya D. Func-
Outcomes. After 8 weeks of functional training, the patient showed considerable tional training in the management
improvement in facial functions (physical function subscale score⫽95/100, social/ of chronic facial paralysis. Phys
well-being function subscale score⫽100/100) and reported positive changes in social Ther. 2012;92:605– 613.]
interactions and interpersonal relationships. © 2012 American Physical Therapy
Association
Discussion. The use of a functional training program was associated with positive
Published Ahead of Print:
changes in emotional expression, psychosocial function, and social integration, thus December 22, 2011
contributing to reduced disability of a person with chronic facial paralysis. Accepted: December 12, 2011
Submitted: November 23, 2010

Post a Rapid Response to


this article at:
ptjournal.apta.org

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Functional Training for Chronic Facial Paralysis

F
acial functions are multidimen- whelming negative emotions (eg, cally lead to overall improvement in
sional, serving emotional, social, social anxiety) and adopt avoidance others. Because facial functions are
and physical aspects of a per- strategies, which can lead to a complex, any intervention strategy
son’s health. The primary functions decline in social interactions.6,7 aimed at having a profound impact
of the face include displaying affec- on the recovery of people with facial
tive emotions and identifying and This view is exemplified by the high paralysis must address the multidi-
communicating with other human reported incidence of symptoms of mensional nature of the disability.
beings.1 Different portions of the depression in people with facial neu- Therefore, we developed a func-
face also play a major role in eye romotor disorders—an incidence 3 tional training program that is
protection, eating, drinking, and to 5 times that in the general popu- focused on the physical, emotional,
speech.2 In addition, facial recogni- lation.8 Specifically, impairment of and psychosocial dimensions of this
tion and the perception of facial smiling was found to be a key pre- disorder.
attractiveness facilitate communica- dictor of depression in patients with
tion among people by influencing facial neuromuscular disorders.9 The purposes of this case report are:
interpersonal attraction.3 These (1) to describe the development of
human attributes are necessary to In summary, facial functions are the functional training program and
establish and maintain intimate inter- complex and multidimensional. (2) to demonstrate the use of this
personal relationships and to pre- Hence, the disability caused by paral- intervention in the management of
serve affective social interactions. ysis of the facial muscles results from chronic facial paralysis.
a complex interaction of the afore-
Therefore, when a person experi- mentioned factors (Fig. 1). Patient History and Review
ences facial paralysis, the concerns of Systems
encountered also are multidimen- However, the majority of existing The patient was a 25-year-old Indian
sional. These concerns can range physical therapy interventions for female homemaker who developed
from emotional distress to physical facial paralysis are unidimensional chronic complete right facial paraly-
problems, such as leaking of food (impairment oriented), and their sis after ear surgery that occurred 8
from the mouth, difficulty in commu- clinical effectiveness in improving a years earlier. Two years after the sur-
nication, and consequent attenua- patient’s function is limited.10,11 Tra- gery, she developed severe pain in
tion of social interactions.1,2 An ditional interventions place more the right eye because of constant irri-
impaired ability to express context- emphasis on eliciting isolated tation; she consulted an ophthalmol-
specific emotions can be detrimental actions of facial muscles, such as rais- ogist, who advised her to regularly
to a person’s sense of emotional ing the eyebrows or puckering the use safety glasses and eyedrops.
well-being and the ability to establish lips; these interventions involve After 3 to 4 weeks, her pain sub-
and maintain interpersonal relation- either passive treatments, such as sided, but she continued to use
ships.1 Such impairments can create electrical stimulation,10 or active safety glasses for about 2 years. She
a sense of shame and a fear of rejec- exercises, such as facial neuromus- did not have any problems related to
tion and being misunderstood or cular reeducation.12 The aim of hearing or taste. As part of her reli-
misjudged by others.4 Condescend- mime therapy, a relatively recent gious practice, she wore a burqa and
ing reactions by others to the resul- intervention in the rehabilitation of a veil when going outdoors. When
tant facial unattractiveness from people with facial paralysis, is to she visited our facility, she had not
facial asymmetry can lead to low self- develop a conscious connection undergone any physical therapy and
esteem and an unfavorable body between the use of certain muscles had no active medical problems
image for people with facial paraly- and facial emotional expression.13 other than the facial paralysis.
sis.5 In addition, pain or irritation However, this approach addresses
of the eye, unanticipated pronuncia- only part of the problem because it Her major concerns included inap-
tion errors while speaking, leaking is focused on producing volitional propriate facial expressions during
of fluid and food while drinking and emotional characteristics without conversations (eg, deviation of the
eating— especially in a social con- incorporating the spontaneous mouth to one side while talking or
text—may significantly interfere expression of emotions. laughing), inability to close the eyes
with daily activities and cause con- completely, leaking of fluid and
siderable physical and psychological The basic assumption underlying all food particles while drinking and
distress to people with facial paraly- of these intervention strategies is eating, slurring of speech while talk-
sis. Consequently, people with facial that improvement in one dimension ing (especially when angry), and
paralysis may experience over- of facial dysfunction will automati- her perception of her altered facial

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Functional Training for Chronic Facial Paralysis

symmetry and attractiveness. We


assumed that all of these could have
detrimental effects on body image
and self-esteem.

The usual treatment for people with


facial paralysis in our setting includes
electrical stimulation, massage, and
facial neuromuscular reeducation
exercises. However, we decided that
this approach might not be adequate
or suitable to manage the complex
nature of the patient’s concerns. We
acknowledged the need for a com-
prehensive treatment program that
would address the multidimensional
nature of the problems caused by
facial paralysis.

To objectively measure all of the


patient’s concerns, we used the
Facial Disability Index (FDI) to exam-
ine the impact of the facial paralysis
on the patient’s physical, emotional,
and social well-being.14
Figure 1.
Treatment goals were identified Interaction of factors that contribute to disability in people with chronic facial paralysis.
through discussion with the patient.
She expected meaningful improve-
ments in facial symmetry, emotional
terms of meaningful change in the ment; and the patient’s treatment
expression, eye closing, and cessa-
patient’s physical disability and psy- goals, expectations, and priorities.
tion of leaking of fluid and food par-
chosocial status.14 The FDI includes
ticles while drinking and eating. She
2 subscales—the physical and social/ During the initial evaluation, the
believed that such improvements
well-being function subscales—and patient’s physical and social/well-
would reduce her psychological dis-
can be completed in just a few min- being function scores on the FDI
tress and positively influence her
utes. The instrument produces reli- were 45 of 100 and 28 of 100,
social interactions.
able measurements, with construct respectively; these low scores
validity for patient-focused (disabil- reflected the impact of facial paraly-
Examination ity) outcomes for patients with dis- sis on various dimensions of the
We selected the FDI because it mea-
orders of the facial motor system.14 patient’s health and well-being. The
sures physical disability and psycho-
lower score for social/well-being
social factors related to facial neuro-
The objective of the informal inter- function than for physical function
muscular function; the tool was
view was to identify the patient’s val- highlighted the patient’s reduced
administered in conjunction with an
ues and experiences; this informa- participation in social activities
informal interview with the patient
tion is indispensable for effective (Tab. 1).
to investigate the qualitative aspects
clinical decision making. The semi-
of her experiences due to the facial
structured interview included ques- During the informal interview, the
paralysis.
tions intended to explore various patient reported that she wore a
aspects of the patient’s personal burqa and a veil to cover her face
The FDI was developed to provide
experiences of living with facial when going outdoors, as is custom-
an account of a patient’s daily expe-
paralysis; the ways in which it influ- ary in her religion. Nevertheless, she
riences of living with a facial nerve
enced her typical daily life; the was hesitant to go outdoors because
disorder and was intended to mea-
patient’s perceptions of the impair- she might have to remove the burqa
sure the outcome of intervention in

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Functional Training for Chronic Facial Paralysis

and veil in some social occasions,

Facial Disability Index items were problems rated by the patient before and after treatment. After the intervention, ratings on 4 of 5 items of the physical function subscale of the FDI had changed from
shop, or participate
Not going out to eat,
None of the Time
such as a wedding ceremony. In

Isolated from others

in family or social
Got irritable toward

nighttime sleepc
those circumstances, she reported
Social/Well-being Function Item

Woke up during
numerous incidents of being stared

activities
at by strangers and of being asked

others
repeated questions concerning the
nature of her problems by friends
Felt calm and peaceful
and relatives. As a result, she pre-

“with some difficulty” to “with no difficulty”; ratings on all 5 items of the social/well-being function subscale of the FDI had changed into categories denoting normal function.
ferred to avoid any social and family
All of the Time

gatherings and gradually reduced her


Postintervention Ratings

social interactions.

Psychological distress can occur fre-


quently with facial disability. During
the course of the interview, we
Excessive eye tearing

asked questions related to any other


With Little
Difficulty

uncomfortable events during the


Physical Function Item

period from the development of


symptoms to the present, and the
patient answered in the negative.
Therefore, we believed that the psy-
Saying specific sounds
With No Difficulty

chological distress documented on


around the mouth
Keeping food in and

Drinking from a cup

rinsing the mouth


Brushing teeth and

the FDI might well have been asso-


while speaking
moving food

ciated with the facial paralysis. How-


ever, because we used only the FDI
and no other examination tools
specific to psychological distress, we
could not completely rule out the
shop, or participate
Not going out to eat,

in family or social
All of the Time

possibility that other factors contrib-


Preintervention and Postintervention Ratings on the Facial Disability Index (FDI)a

uted to the distress.


activities

In summary, the FDI and interview


Social/Well-being Function Item

data suggested that the patient’s


physical and social well-being were
affected by her facial paralysis.
Most of the Time

Isolated from others

Got irritable toward

Therefore, we concluded that a func-


tional training program intended to
Preintervention Ratings

address the multidimensional con-


others

cerns generated by the chronic facial


paralysis would be appropriate.
Felt calm and peaceful
Some of the Time

Reexamination of the patient with


nighttime sleepb
Woke up during

the FDI was scheduled to be per-


formed after 8 weeks of treatment;
we anticipated at least 25% improve-
ment in the total scores, including
the physical and social/well-being
function scores.
Saying specific sounds
Physical Function
Item: With Some

Excessive eye tearing


around the mouth
Keeping food in and

Drinking from a cup

rinsing the mouth


Brushing teeth and
while speaking
Difficulty

On some nights.

Intervention
moving food

On no nights.

The functional training program that


Table 1.

we developed is a multidimensional,
patient-centered approach to the
rehabilitation of people with facial
b
a

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Functional Training for Chronic Facial Paralysis

Figure 2.
Multidimensional functional training program.

paralysis. The program encompasses optimizing coping strategies and nents of the functional training
major facial functions, integrates the social interaction skills. The educa- program.
role of contextual factors, and pro- tion component has 2 objectives.
motes positive coping strategies and One objective is to change the way Functional Training
social interaction skills to deal with in which the patient thinks so that The aim of functional training is to
various dimensions of disability, he or she will feel or act better even incorporate the primary movement
including the physical, emotional, if the situation does not change. The functions of the face, including the
and social well-being dimensions other objective is to reconstruct the expression of emotions and other
(Fig. 2). The program includes patient’s thoughts and perceptions motor functions, into the patient’s
patient education, functional train- of problems, such as negative self- daily activities. In real-life situations,
ing, and complementary exercises. perceptions of facial attractiveness people spontaneously express emo-
(body image) and interpretations of tions with rapid variations. Emotions
Patient Education others’ or society’s views toward the are significantly influenced by the
The patient education component of patient’s disability. The contents of context,17,18 such that in some
the functional training program is the patient education component situations people may feel a mix-
based on principles of cognitive- are shown in Table 2. Patient educa- ture of emotions, with varying
behavioral training.15,16 The aim of tion was not provided within a dis- levels of intensity, which they try
this component is to change the crete treatment session but was to hide, alter, or dampen to influence
behavior of the patient, rather than interwoven with the other compo- a viewer’s perception. Such sce-
the physical appearance alone, by narios require both spontaneous

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Functional Training for Chronic Facial Paralysis

Table 2.
Patient Education

Objective Education Strategy

To change the way in which the patient thinks to feel or act better even if Only initial encounters may be difficult, and even those can be managed
the situation does not change with positive interaction skills.

Staring by strangers may be more out of curiosity than dislike or


aversion and can be effectively managed by smiling, staring back, or
ignoring them.

Remain calm and politely but assertively confront others with negative
reactions.

To reconstruct the patient’s thoughts and perceptions of problems, such Challenge the patient’s assumptions about being “defective” and modify
as negative self-perceptions of facial attractiveness and interpretations of perceptions or apprehensions concerning facial attractiveness by
others’ or society’s views toward the patient’s disability questioning the functional “cost” of these assumptions.

Constantly reassure the patient that she is cared for and loved by her
family and friends (as they would look at her beyond physical
appearance) and urge her family to provide frequent encouragement
and helpful comments.

Encourage the patient to adopt a positive self-image and be optimistic


about recovery.

Educate family members and friends about the nature of the patient’s
condition.

expression and deliberate expres- shows a complete list of the try to alleviate any reservation that
sion of emotions, involving different activities. the patient might have had about tak-
combinations of muscle actions that ing part in a free conversation. Treat-
cannot be easily reproduced by acti- We also encouraged the patient to be ment was provided in a closed and
vation outside the context.19,20 more animated during her story nar- isolated room to avoid outside inter-
rations to enhance her attempts to ruptions during the conversation
Therefore, our training consisted of express emotions deliberately and and to provide adequate privacy to
activities such as watching movies, spontaneously. The goal was to pro- try to alleviate any inhibition that the
television programs, or humorous vide more opportunities for the patient might have had about
videos and narrating them to the patient to express emotions in con- expressing herself freely.
physical therapist and augmented texts that were relevant to her daily
periods of conversation during the activities. Complementary Exercises
treatment sessions and at home to The primary objective of the comple-
encourage the expression of emo- A female physical therapist was mentary exercises was to enhance
tions in a real-life context. Table 3 assigned to provide the training to the level of activity of the facial

Table 3.
Functional Training

Rationale/Objective Functional Training Activity

To facilitate context-specific spontaneous and voluntary expression Watch movies, television programs, and humorous videos.
of emotions
Narrate stories during treatment sessions in the clinic.

Think about funny incidents that have happened in your life or jokes
that you have heard or read recently and share them with friends or
family members.

To facilitate motor functions of facial muscles around the eyes, Hum or sing songs that you like as often as possible.
lips, and mouth
Play games such as peek-a-boo or blowing bubbles with children.

Rinse your mouth and spit out the water slowly.

Blow a pipe while imagining that you are cooking in the kitchen and
that the fire in the wood stove suddenly goes out; you have to
blow the pipe to start the fire again.

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Functional Training for Chronic Facial Paralysis

muscles to complement the overall eating, and slurring of speech, Discussion


effort of the patient in achieving the improved considerably. This improve- The purpose of this case report were
expression of emotions and other ment was manifested as a 50-point 2-fold: first, to describe the develop-
motor functions of the face. In addi- increase in the score on the physical ment of our functional training pro-
tion, we believed that a regular exer- function subscale of the FDI relative gram, and second, to demonstrate its
cise schedule would motivate the to the pretreatment score. The rat- use for the management of chronic
patient to achieve her own treat- ings for 4 of the 5 items on this facial paralysis. After the 8-week
ment goals and might enhance her subscale improved from “with some functional training program, the
adherence to the treatment. The difficulty” to “with no difficulty” patient showed substantial improve-
exercises were based on treatments (Tab. 1). ments in physical, psychological,
suggested by VanSwearingen.12 The and social functions affected by her
complementary exercises were as During our clinical observations of facial paralysis.
follows: suck the cheeks between the patient, we noted no apparent
the teeth; wrap the lips over the changes in some actions, such as vol- In the rehabilitation of people with
teeth; pucker the lips; make the untary smiling and the ability to raise facial paralysis, patient education
speech sounds “sh,” “p,” “b,” and “f” the eyebrows. However, we noted typically includes information about
with the teeth clenched; and look obvious improvements in her facial the anatomy of the facial nerves,
down, close the eyes, and continue symmetry at rest, which were facial musculature, and synkinesis12
to look down with the eyes closed revealed in our comparison of still as well as the recovery process.21
(eye-closing exercise). photographs taken during various Such an approach may be inade-
stages of treatment. In line with our quate when a patient’s primary con-
Dosage observations, the patient also cern arises from the disabling psy-
For patient education and functional reported positive changes in her per- chosocial consequences of facial
training, the treating physical thera- ception of her facial attractiveness, paralysis, including low self-esteem,
pist provided 20- to 30-minute ses- which may have been due to the social isolation, and altered emo-
sions to the patient, once per day, 6 changes in facial symmetry at rest. tional well-being. Therefore, we
days per week, for 8 weeks. For com- We believe that such changes were devised a patient education program
plementary exercises, the patient reflected in her renewed interest in that is specifically focused on the
was asked to perform each exercise wearing jewelry and makeup. development of positive coping
5 to 10 times, 3 times per day (once strategies and social interaction
in the clinic and twice at home), 6 We observed substantial progress in skills.
days per week, for 8 weeks. The the patient’s social functions as well.
intervention dosage was modified in During the posttreatment interview, During the posttreatment interview,
accordance with observed changes she reported that her family mem- the patient reported that her family
in the patient’s ability to perform and bers were happy with the results of members had identified noticeable
cope with the exercises. the treatment and appreciated her improvement in her face. As men-
efforts. She felt more confident tioned previously, she spoke of
Outcome going outdoors and provided a few several social occasions that she
The patient showed significant examples of social gatherings that attended without hesitation or feel-
improvements with regard to the ini- she previously had avoided but now ings of rejection. In Indian culture, it
tial treatment goals, as measured 8 attended without inhibition or feel- is customary for a woman to wear
weeks after the commencement of ings of stigma. In addition, she jewelry, especially during social
treatment. Final FDI scores were 95 of reported marked improvements in occasions, as an important indicator
100 on the physical function subscale her interpersonal relationships and that she is feeling good about herself.
and 100 of 100 on the social/well- social interactions. These observa- The patient’s renewed interest in
being function subscale, represent- tions may explain the changes wearing jewelry and makeup helped
ing postintervention improvements recorded in the postintervention reassure us that her perception of
of 50 and 72 points, respectively score on the social/well-being func- her facial attractiveness and body
(Tab. 1). tion subscale of the FDI, with normal image had improved. In addition, we
function being recorded for all 5 noted that she started removing her
Physical functions of the patient’s items at the end of the intervention. veil after entering our clinic, some-
face that were affected, including dif- thing she previously had been reluc-
ficulty with eye closing, leaking of tant to do. When asked about this
fluid and food while drinking and new behavior, she replied that she

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Functional Training for Chronic Facial Paralysis

removed her veil more frequently tarily. These observations could have gration, the ultimate goal of any reha-
now. Such behavioral transforma- been due to the involvement of dif- bilitation strategy.
tions clearly indicate improved social ferent neural pathways25,26 for spon-
interaction skills, self-perception taneous expression and voluntary In summary, we believe that the
of body image, self-esteem, and expression of emotions. In addition, multidimensional approach of our
confidence. spontaneous expression involves functional training program for
combinations of muscle actions that addressing the expression of emo-
Similar findings were reported in cannot be easily reproduced by vol- tions, altered body image and self-
studies investigating the effective- untary effort.19,20 esteem, and negative coping strate-
ness of cognitive-behavioral training gies would be an appropriate
in people with facial disfigurement; Complementary exercises also might intervention strategy for the com-
these findings included positive out- have contributed to the changes plex problems experienced by peo-
comes in terms of self-esteem, devel- observed on the physical function ple with chronic facial paralysis. The
opment of positive coping strategies, subscale of the FDI, such as improve- interventions need not be limited to
reduction in social anxiety, and ments in the ability to drink and eat those described in this report. Using
improvement in social skills.22,23 without leaking of fluid and food the conceptual framework of the
from the mouth and in the ability to functional training program, clini-
The functional training component close the eyes. Thus, we believe that cians can develop specific strategies
of our program encourages and pro- the effects of the components of the that are relevant to their patients’
vides opportunities to express functional treatment program were contextual factors (including per-
context-specific, variable emotions synergistic, leading to improvements sonal, social, and cultural factors).
within a patient’s natural environ- in multiple aspects of function Examination of the effects of the
ment and involves tasks that facili- (Fig. 2). functional training program with
tate other facial motor functions more rigorous, controlled research
within that environment, such as In patients with facial paralysis, designs or a series of single-subject
rinsing the mouth and spitting out there may be a gap between “capac- experimental designs could serve to
the water or playing games such as ity” (what they can do at their best) validate the observations of this case
blowing bubbles with children. and “performance” (the execution of report.
Intervention strategies such as that activity in the real world); this
watching movies, television pro- gap may be mediated by the psycho-
All authors provided concept/idea/research
grams, or humorous videos, discuss- logical distress experienced by design and consultation (including review of
ing them during treatment sessions, patients.9 In other words, patients manuscript before submission). Mr Prakash
and sharing funny incidents or jokes may underperform because of the and Mr Hariohm provided writing. Ms
with friends provide more opportu- adoption of negative coping strate- Thangjam Bindiya provided data collection.
Mr Prakash, Mr Hariohm, and Ms Thangjam
nities to express felt emotions within gies. These circumstances further Bindiya provided data analysis. Mr Vijaya-
a real-world context. While watch- worsen their condition, eventually kumar provided the participant and
ing movies, people tend to mimic causing further decline in their exist- facilities/equipment.
(emotional contagion) or react to the ing capacity. We hoped to narrow Ms Thangjam Bindiya was participating in an
emotions displayed in the scene the gap between capacity and per- internship during data collection.
being watched, and this behavior formance by encouraging positive
The authors thank Dr Susan R. Harris and Mr
may facilitate the spontaneous coping strategies and social interac- R. Vasanthan for their assistance in editing an
expression of emotions.24 tions to deal with psychological earlier version of this article.
distress and social isolation while
DOI: 10.2522/ptj.20100404
During narrative discussions, we simultaneously creating more
observed that the patient was able to opportunities to express emotions
express a variety and a mixture of and perform other facial motor func- References
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had been unable to produce volun-

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Functional Training for Chronic Facial Paralysis

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