RBI2 18 EU MAR 27-28

EUROPE’S LEADING BANKING INNOVATION CONFERENCE

Europe’s Premier Digital Banking Conference

• DIGITAL FIRST DISTRIBUTION • OPEN BANKING BUSINESS • PSD2: GOING BEYOND
STRATEGIES MODELS COMPLIANCE

• DIGITAL TRANSFORMATION • ARTIFICIAL INTELLIGENCE • THE FUTURE OF DESIGN

USE CASES

KEYNOTE SPEAKERS INCLUDE

Manroop Khela
Raghu Narula, Paul Riseborough
Chief Operations Officer -
Head of Distribution Chief Commercial Officer
Retail and Business UK
HSBC UK Metro Bank
Santander UK

Anne Boden Imran Gulamhuseinwala

Chief Executive Officer Implementation Trustee
Starling Bank Open Banking Implementation Entity

“Beyond expectations. The breadth and content of presentations gave a deep view on the
current financial marketplace. Relevant and thought provoking.” REGISTER TODAY >>

Samantha McGrath, Competitive Markets & Business Policy, Lloyds Banking Group
Delivering Expert Practical
Experience Covering
• DISTRIBUTION STRATEGIES: Discover how banks
are developing ‘digital first’ distribution strategies
that prioritise customer service, commercial
delivery and future proofing of the business
• OPEN BANKING MODELS: Hear from early
adopters of open banking as they share examples
of operating models that will enable banks to
flourish in an open banking environment
• PSD2: Learn how to go beyond compliance with
PSD2 and use API’s as an opportunity to create
value for the business and customer whilst
mitigating technical challenges
“Great ROI, packed programme, engaging speakers and
relevant participation.”
Paul Prior, Managing Director, FTI Consulting
• DIGITAL TRANSFORMATION: Analyse examples of
fully executed digital transformation campaigns, felt
by customers and highlight common features which
enabled their success
• ARTIFICIAL INTELLIGENCE: Investigate use cases
for AI from back office solutions enabling efficiency
and cost reductions to customer facing initiatives that
allow personalisation and an improved CX
• ROI: Exclusive case studies, onstage interviews and
panel discussions delivered to 300 senior banking
executives, alongside a technology showcase
hall, interactive networking sessions and focused
workshops
“Great Line up of speakers, great workshops and energetic chairs to
keep things moving. Valuable investment of time.”
Jennifer Cooke, Business Analyst, Thought Machine
The Single Clear of Objective of RBI EU 2018
Delivering a FinTetch Network conference takes 6 months
of work to fully research, build and then market the
programme. It’s a big undertaking with much upfront
investment, but one that we find immensely rewarding. It
is the main vehicle through which we achieve our mission
statement of being an independent influencer who
challenges the status quo and promotes positive change
within the industry.
When I set out to build the programme for RBI EU 2018,
I did so with a single, clear objective in mind – to make
sense of the choices facing banks. With the convergence
of several dynamics, it’s clear we’re in the midst of the
most significant period of transformation to impact
banking in 200 years. Those influences include:
• A proactive regulatory agenda to promote innovation
and increase competition, manifested through the roll
out of the Open Banking Standard and PSD2 in 2018
• The adoption of new technologies like AI, advanced
banking platforms and analytic tools that are enabling
banks to deliver channel agnostic, personalised
experiences
JAMES TAYLOR
Founding Director
FinTech Network
T: +44 (0) 203 411 9144
E: Jtaylor@fintecnet.com
• The increased number of collaborations between banks
and fintech’s that are a feature of the new platform or
market place models of banking
• Changing customer behaviours and expectations that
demand banks keep pace with out of sector leaders
around digital experience and customer experience
Time will determine who the winners and losers are going
to be, but not everyone can succeed in the new era of
banking and the landscape won’t look the same in a few
years’ time. My aim is to help you navigate this period of
disruption and to give you tools and practical information
to help your business succeed in the new era of banking.
The programme I’ve built not only looks at the business
case for change and the new models available to banks
but also at how, in practice, to begin the process of
adapting, modernising and digitalising their businesses in
a way that is commercially viable and felt by the customer.
I hope that you can join us in London in March to be a part
of these discussions.
“An excellent, well organised event that facilitated
valuable discussion and practical knowledge sharing”
REGISTER TODAY >>
Nick Skinner, SVP Innovation, Northern Trust
 “A very good, deep dive into the future of retail banking”
RBI EU 2018 at a Glance Rob Wint, Senior Digital Product Manager, Temenos

BREAKFAST MORNING LUNCH AFTERNOON EVENING

PRE-CONFERENCE DAY:
*Technology Showcase *Training Session: *VIP Networking
MARCH 26TH Hall Set Up &
Blockchain Drinks Reception
Pre-Registration

• Digital First
• PSD2: Going Beyond
KEYNOTE DAY: Distribution Strategies *Breakout Workshop: Compliance Networking Drinks
Networking Session Colleague & Customer
MARCH 27TH • Open Banking Business Reception
Engagement in a • Digital Transformation
Models Digital Business

• Artificial Intelligence *Breakout Workshop:

TECHNOLOGY DAY: • Innovation Execution
Networking Session Use Cases GDPR – Key Changes
MARCH 28TH • Technology Spotlight
• Future of Design and Practical Solutions

*Premium Pass Holder Preferential Access

KEYNOTE PRESENTATIONS 15+ IMMERSIVE EXHIBITIONS 300 DIGITAL BANKING EXECUTIVES INTERACTIVE WORKSHOP SESSIONS
 “A highly impressive event with industry leading speakers”

RBI EU 2018 Expert Speakers Matthew Rhys Evans,

Director – Syndicated Finance, ING

DISTRIBUTION STRATEGIES

Raghu Narula Paul Riseborough Manroop Khela

Head of Distribution Chief Commercial Officer Chief Operations Officer - Retail and Busines UK
HSBC UK Metro Bank Santander UK

Anne Boden
Chief Executive Officer
Starling Bank

OPEN BANKING BUSINESS MODELS

Robert Sears PH.D. Magdalena Mielcarz Stefan Weiss

EVP - Global Head of Product Head of Channel & Enterprise Services Head of APIs and Open Banking Platforms
BBVA New Digital Businesses Citi Fidor Bank

Imran Gulamhuseinwala Megan Caywood

Implementation Trustee Chief Platform Officer
Open Banking Implementation Entity Starling Bank

PSD2: GOING BEYOND COMPLIANCE

Roger Vincent Marc Baxter Julian Gevers

Head of Banking & Innovation Lead Open Banking Commercialisation Lead Architect - Payments Architecture
Equifax ​HSBC Retail Banking Lloyds Banking Group

Stephen Wright Nick Middleton

Industry Participation for Open Banking Strategic Payments Director
RBS Virgin Money
RBI EU 2018 Expert Speakers
DIGITAL TRANSFORMATION

Michael Freund Claudia Coppenolle

Head IT Digitization Swiss Universal Bank Director Digital Cash Products
Credit Suisse Deutsche Bank AG

ARTIFICAL INTELLIGENCE USE CASES

Steven Hedges Mattias Fras

Interim CIO for AI and Robotics Group Head of Robotics Strategy & Innovation
Deutsche Bank AG Nordea Bank

FUTURE OF DESIGN

Clive Grinyer Martin Dowson

Director of Service Design Head of Design Forward
Barclays Lloyds Banking Group

David Dominguez​
VP of User Experience
RBS

“A highly impressive event with industry leading speakers”

Matthew Rhys Evans, Director – Syndicated Finance, ING

RBI EU 2018 Agenda - Keynote Day
SESSION ONE: DIGITAL FIRST
DISTRIBUTION STRATEGIES
Keynote Distribution Strategies Panel
Discussion
• Hear how leading retail banks are developing distribution
strategies that focus on customer service, commercial
delivery and future proofing the business
• Discover how investment into digital strategies are
directed towards mobile first and how other channels
can feed into this for optimal business and customer
outcomes
• Learn how proposition development across channels is
seeking to enable the right information, at the right time,
via the right channel and the structure needed to support
this
Raghu Narula, Head of Distribution, HSBC UK
Paul Riseborough, Chief Commercial Officer, Metro Bank
Manroop Khela, Chief Operations Officer - Retail and Business
UK, Santander UK
Anne Boden, Chief Executive Officer, Starling Bank
The Bank Branch is Dead - Long Live the Store
• Discuss why the store concept matters and what
constitutes the right store, in the right locations, designed
in the right way
• Investigate how stores can help you get closer to the
communities you serve
• Learn how Metro Bank are integrating the physical and
digital in ways that inspire customers
Paul Riseborough, Chief Commercial Officer, Metro Bank
“Informative and insightful. Good to see the thought process
and consideration of the wider industry.”
Duane Campbell, Head of Loans Development & Strategy, Tesco Bank
SESSION TWO: OPEN BANKING &
THE API ECONOMY
Citi Group to Present Open Banking Case Study
Details to be Announced
Magdalena Mielcarz, Head of Channel & Enterprise Services,
Citi Group
Open Banking Business Models Panel
Discussion
• Access case studies from early adopters of open banking
and gain insight into the models they’ve developed to
deliver value to the business and the customer
• Compare the various operating models available to banks
and the commercial viability of each, from full service
provider through to utility model
• Hear from our panellists as they share thoughts on what
the future of open banking will look like and how this
dynamic will continue to shape the market
Robert Sears PH.D., EVP - Global Head of Product,
BBVA New Digital Businesses
Stefan Weiss, Head of APIs and Open Banking Platforms,
Fidor Bank
Imran Gulamhuseinwala, Implementation Trustee,
Open Banking Implementation Entity
Megan Caywood, Chief Platform Officer, Starling Bank
Uncovering More Value with HSBC & Bud
• Outline what ‘marketplaces’ mean for big banks and
the opportunity to increase the scope of service and
broadening the offering from traditional bank products
• Understand how new business models offer
opportunities to serve the customer better and maintain
the attention of the customer by increasing the value of
the service
• Assess the unique benefits of the platform methodology
in banking, using the partnership between Bub and HSBC
as a real-world case study
Jamie Campbell, Head of Awareness, Bud
Lareina Wang, Head of Digital Innovation and FinTech
Partnership, HSBC
Going Beyond Compliance with PSD2 Panel
Discussion
• Join a discussion that seeks to define API’s, assesses the
pace of change and adoption of API’s across the industry
and hear about initiatives to standardise API’s
• Hear from the panellists as they assess key technical
challenges associated with API’s and their experience of
mitigating these, from architecture to authorisation
• Discuss the importance of educating consumers on the
risks and benefits of open banking and how to build out
customer journey’s associated with the authentication of
3rd parties
Roger Vincent, Head of Banking & Innovation, Equifax
Marc Baxter, UK Lead Open Banking/PSD2 Commercialisation,
HSBC Retail Banking
Julian Gevers, Lead Architect - Payments Architecture,
Lloyds Banking Group
Stephen Wright, Industry Participation for Open Banking, RBS
Nick Middleton, Strategic Payments Director,
Virgin Money
RBI EU 2018 Agenda - Technology Day
SESSION THREE: DIGITAL
TRANSFORMATION
Organizational Change to Enable Customer
Centric Software Development
• Hear how Credit Suisse have applied agile practices to
develop customer centric solutions
• Understand how they have focused on putting the
customer first and how this has led to a change in the
traditional organizational set-up
• Discover their initial results and hear about examples
of customer centric solution delivery that have resulted
from this practice
Michael Freund, Managing Director - IT Digitization,
Credit Suisse
Digital Transformation Panel Discussion
• Examine the objective of digital transformation as
impacting the heart of how banks function, the back-
offices and the inner workings of the systems that
support each function
• Identify factors that are enablers of successful
transformation projects such as a clear vision,
appropriate budget, stakeholder buy in and expedited
decision making
• Learn how digital transformation doesn’t stop at the
point of integration, but should be an ongoing objective
as people, processes, organisational structure and
culture are aligned
Michael Freund, Managing Director - IT Digitization,
Credit Suisse
Claudia Coppenolle, Director Digital Cash Products,
Deutsche Bank AG
“Great agenda, strong delegates and extremely useful day!”
Katelyn Hynes, Product Marketing Manager, Deutsche Bank
SESSION FOUR: AI & MACHINE
LEARNING
Nordea Bank to Present the AI Use Case for
Customer Experience
Details to be Announced
Mattias Fras, Group Head Robotics Strategy & Innovation,
Nordea Bank
AI and Robotics – Collaborative Technology
Solutions
• Analyse the company vision of building the intelligent
bank to enable profitable growth, optimisation and
savings through uses of Robotic Process Automation
and AI
• Learn how collaborative technology solutions facilitates
sharing, connectivity and collaboration and drives the
adoption of methodologies, software and services
• Discover Deutsche Banks AI priorities around natural
language processing, risk and control and machine
learning
Steven Hedges, Interim CIO for AI and Robotics,
Deutsche Bank AG
SESSION FIVE: INNOVATION MODELS
TSB Bank to Present on Failure in Innovation
and Learning Fast
Details to be Announced
Richard Morgans, Head of Digital Lab & FinTech Ecosystem,
TSB Bank
Innovation from the P&L Holders Perspective
Panel Discussion
• Investigate innovation from the perspective of the P&L
holder and the importance of prioritisation between BAU,
customer journeys and business unit problem statements
• Highlight criteria that influence the success factor of B2B
Fintech partnerships such as culture, integration, the
identification of common goals and integration of technology
• Tap into case study examples of innovation projects that
have been fully delivered and integrated to establish the
business case and investigate the next truly innovative
product
Richard Morgans, Head of Digital Lab & FinTech Ecosystem,
TSB Bank
SESSION SIX: CUSTOMER EXPERIENCE
Future of Design Panel
• Discuss the importance of design looking forward rather
than responding to existing environment, requirements or
behaviours to future proof your business
• Use forward thinking design to help identify value to the
customer, assess the ROI for the business and map out
how innovative technology is likely to be adopted and
used
• Assess the importance of either driving down the cost
of adoption or drive up customer numbers using it to
make the business case for future technologies to gain
penetration of
Clive Grinyer, Director of Service Design, Barclays
Martin Dowson, Head of Design Forward,
Lloyds Banking Group
David Dominguez, VP of User Experience, RBS
RBI EU 2018 Audience Overview
RBI EU 2018 is a programme designed for banks and
delivered by banks. A minimum of 40% of attendees
represent either a UK or European incumbent, tier 2 or
challenger bank and typically have a leadership role within
a business unit like retail or business banking, or are a
subject matter expert around digital transformation,
innovation, AI, data or customer experience.
“Excellent networking opportunities. Getting to meet
industry front runners and share experiences and
ideas on the future was a valuable two days.”
The remaining delegate represent global tech companies,
digital leaders like Amazon, Apple, Google and Facebook or Laura Humphries,
innovative Fintech players.
Digital Business Analyst, Davy
In 2018, we are planning to bring together 300 of the
leading lights in European banking.

European Banks UK Banks Challenger Banks

Alfa-Bank Barclays Aldermore
Banco Santander Clydesdale & Yorkshire Atom Bank
Bank of Cyprus HSBC CivilisedBank
Bank of Ireland Investec Bank Fidor
Bank of Israel Lloyds Banking Group Monzo
BBVA Metro Bank Moven
Citi National Savings and Investments N26
Credit Suisse Nationwide Starling Bank
Danske Bank RBS Tandem Bank
Deutsche Bank RBS - Williams & Glyn
Diamond Bank Tesco Bank “A great event and good networking opportunity
Ferratum Bank The Co-operative Bank for financial services professionals”
Komercijalna Banka TSB Bank
Sindhu Vadakath,
mBank Yorkshire Building Society
Asia Payments Product Line Manager,
Nordea Bank BNY Mellon
Rabobank
Rakuten Europe
Santander
Spar Nord Bank REGISTER TODAY >>
Volksbank Wien AG
Benefits of Sponsoring RBI EU 2018
THE PROGRAMME: SPONSORSHIP OPPORTUNITIES AT RBI EU 2018
RBI EU 2018 is a programme developed for banks, If you are launching a product or solution aligned with one of
delivered by banks. We work with a select handful of the themes below, or have a proven track record in this area
solution providers to ensure a balanced perspective on with experience to share – we want to hear from you:
each topic - giving sponsors a unique platform alongside
senior executive from leading UK and European Banks.
Open Banking Design
THE AUDIENCE: Digital Transformation Data Analytics
Our audience is consists of senior banking executives
defining their organisations distribution strategy, digital Innovation Banking Platform
transformation initiatives or specialist initiatives such as
AI or design. Our model puts 300 of the right people in the Customer Experience AI & Machine Learning
audience, giving you a highly qualified group to build your
brand in front of
PREVIOUS SPONSORS INCLUDE:
OUR METHOD:
We build each of our sessions around one sponsor,
working exclusively with each to ensure theirs is the
only voice heard on a given topic. We’ll work with you to
ensure you only pay for what you need and ensure added
value at every point of your engagement

“It was a great event and we made a lot of “Really enjoyable conference, plenty of insight
valuable contacts there. Keep us posted for the and candid sharing of experiences. Megan Caywood, Director of Marketplace Platform with
Starling Bank visits with Christian Ball, Head of Retail
next events you organize, you can count us in!” I’ll be looking for the budget to return next year.” with GFT Financial at their booth at RBI 2017

Aurélien Menant, Alec Massey,

CEO & Founder, Technical Domain Architect, REGISTER TODAY >>
Gatecoin Provident Financial
Register for RBI EU 2018
Secure your place now and join confirmed attendees from
Register in 3 easy steps before all passes sell out!
Call us directly on
US +44 (0) 203 411 9184 Register online
to secure your place
PREMIUM PASS
Book before 19 January 2018 and Save £700
What’s Included:
• 2 day conference pass
• Access to technology showcase hall
• Networking drinks reception and luncheon
• Post conference proceedings
Additional Premium Pass Features:
• Priority Access to Workshop Sessions
Super Early Bird - Book by Jan 19th 2018 £595 +VAT
Early Bird - Book by Feb 23rd 2018 £895 +VAT
FULL PRICE £1295 +VAT
DATE & VENUE
March 27th & 28th 2018
Hilton Bankside Hotel, London
HOTEL DISCOUNT
FinTech Network have negotiated a discounted
room rate for you to stay at the venue – this
is extremely limited however so book today to
ensure you get the best rate.
Please quote FinTech Network when booking
Email us directly at
jtaylor@fintecnet.com CONTACT US TODAY FOR GROUP
with your chosen pass type DISCOUNTS
jtaylor@fintecnet.com or call us at
+44 (0) 203 411 9144 before space runs out
STANDARD PASS
Book before 19 January 2018 and Save £700
What’sIncluded:
What’s Included:
• 3 day Conference Pass REGISTER TODAY >>
• 2• A
day conference pass
ccess to Technology Showcase Hall
• A• ccess to technology
Networking showcase
drinks Reception andhall
Luncheon
• N• etworking
Post Conference
drinksProceedings
reception and luncheon
• Post conference proceedings
Terms & Conditions: Payment Policy: Full payment is due within 28 days of ticket
reservation and must be paid in full 1 week prior to event registration, whichever
comes first. Registration will not be confirmed until full payment has been received.
Cancellation and Refunds: Cancellations must be received in writing. If cancellation is
received within 28 days of the conference, the attendee will receive a full credit to a
future conference. If cancellation is received more than 28 days from the conference,
FinTech Network Ltd will retain 10% of the attendance fee for administration
purposes or offer a full credit to a future conference. Places are transferable at no
extra charge. In the event that FinTech Network Ltd cancels a conference, payments
Super Early Bird - Book by Jan 19th 2018 £495 +VAT received at the cancellation date will be credited back in full to all attendees. All
conference credit notes remain valid for 2 years. Changes to Conference Programme
Early Bird - Book by Feb 23rd 2018 £795 +VAT and Agenda: FinTech Network Ltd reserves the right to postpone or cancel an event,
to change the location or alter the advertised speakers for an event at any time.
Any Changes to the agenda will be updated on our website as soon as possible.
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