Professional Documents
Culture Documents
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BUSINESS PLAN
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Contents
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7.6 List of Workers ................................................................................................................... 30
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Executive Summary
Zulfadli Thyme products offer peace of mind. We give our customers freedom to enjoy the
luxuries of aromatherapy and relaxing effect. Unlike competitors, we focus on the toxic-free
and organic claim. Our products are certified toxic-free by a third party and backed with
scientific consumer education which competitors do not offer.
Our candle making business is known far and near and we have created a legacy that has
made us uniquely stand out from our competitors. We also offer quality franchise to new
entrepreneurs who want to enter the candle making business but don’t know anything about
running the business from ground up.
Due to our steady growth, our candles are not just found in Tampin alone but are spread all
over the Malaysia; as we have partnered with famous mass merchandisers as well as top gift
shops where our candles are sold to our teeming customers.
We also carry out sales of our unique candles on our websites as well as several other online
marketplaces. Our website is user-friendly and not complicated to navigate at all especially
for customers who want to buy from us.
Asides selling candles, we also sell related candle making materials, as well such as candle
fragrances, candle wax and eBooks for those who want to try making these candles at home.
Due to having some of the finest chemists, we are constantly developing scents that are
sometimes rare and most times not even found in the marketplace. We know that this fact
gives us a competitive advantage over most of our competitors not only in Tampin but around
the Malaysia as a whole.
One strong area of investment is in our staff, which we constantly train and re-train and
ensure that they are in sync with our vision, mission statement as well as the corporate culture
on which we are founded on. We also have one of the best welfare packages for our staff, as
we know that treating the internal customers (employees) right will lead to not only higher
productivity, but also a healthy bottom line for the company as well.
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Due to our various researches, we know that the market for candles is not only booming but
also that it hasn’t even attained its peak yet, which means that there is room for more growth
in the industry. We are however not limited locally, as some of our clientele are overseas.
This has shown that the candle making business is not only here to stay but is booming as a
result of the favorable economy, and the fact that candles aren’t considered expensive by
consumers.
We have enough experience in the business to know that ensuring that our customers stay
satisfied, responding quickly to their enquiries and complaints as well as having an excellent
customer service overall, have led to the increased retention rate of most of our
customers. We know how important repeated customers are to a business, and so we try to
make their experience with us as satisfactory as possible.
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Section 1: Introduction
Name of Business: Zulfadli Thyme Enterprise
Type of Business: Candle Therapy Products
Location of the Business: Fume Candle, Tampin Square, No. B-14, 1st Floor, Negeri
Sembilan.
Date of Commencement: 8 November 2017
Factors Influencing Choice of Business: Increasing demand and awareness of organic
fragrance and aromatherapy from customers.
Business Potential: Organic fragrance and aromatherapy products are still new to Malaysia.
Current organic fragrance and aromatherapy products that are available in Malaysia are not
famous among the people and only designer and decorator that used the aromatherapy candle.
To encourage the traditional mind therapy to use our product.
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Section 4: Background of Partners
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Shareholder Name Muhammad Naim Bin Zailani
Ic Number 960618055053
Address No 50, Lorong Mutiara 7, Taman Bukit Mutiara, 72000 Kuala
Pilah, Negeri Sembilan
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Shareholder Name Muhammad Mirza Farhan bin Mohd Nadzeri
Ic Number 960303-11-5445
Address Baitul Najwa, Lot 878, Kampung Cherang Tuli,16800, Pasir
Puteh, Kelantan
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Shareholder Name Muhamad Amirul Aqil Bin Mat Rozali
Ic Number 960123085437
Address No. 41 Fasa 2A, 32040 Seri Manjung, Perak
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Shareholder Name Arif Hilmi Bin Hussin
Ic Number 960409045019
Address Lot 608, Taman Seri Rembau, 71300 Rembau, Negeri Sembilan
Telephone Number 0196977996
E-Mail arif.hussin09@s.unikl.edu.my
Date Of Birth 09 April 1996
Age 21
Marital Status Single
Academic Sijil Pelajaran Malaysia (Spm)
Qualification
Skills Very friendly
Good in negotiation skill
Good in computer skill
Experiences Working at Speedmart rRembau as a cashier
Duration : November – February 2013
Percentage of share 20%
Shareholder’s status Bumiputera
Current position Marketing and Finance Officer
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Section 5: Administration Plan
5.1 Introduction to the Organization
Businesses, aromatherapy candles business has developed since the first, and until
now still interesting to cultivate. This business promises a tempting profit as its market
continues to grow. Aromatherapy comes in many forms. There is a liquid, there is compacted
in a candle. Since the first, many body care centers that use aromatherapy to create a relaxed
atmosphere. Now, along with lifestyle changes, many people are using aromatherapy in their
homes. The use of aromatherapy is indeed able to present a more different feel in the room.
When the candle is burned, it will slowly come out to fill the room. In addition to making the
room more fragrant, can also create a calm atmosphere.
Zulfadli Thyme Enterprise was established on February 2015 produced therapy candle
that having an increasing in request from customer nowadays. Our product brings you many
benefits as aromatherapy candle benefit you by enhancing and improving your state of mind.
They also have a great effect on your surroundings. The other obvious benefit of using an
aromatherapy candle is that it does not require batteries or electricity. These candles are also
cost effective
Our company is registered under the business address Lot Baru 4446, Jalan Haruan 8,
Kawasan Perindustrian Oakland, 70300 Seremban, Negeri Sembilan. We choose this location
because all our supplier is from that area. Our target customers are from all around Malaysia
besides selling our products at our shop, we also give chance to our customers to buy through
online shopping. All operation and production are occurred at this location at Seremban.
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5.2 Organizational Chart
Manager
MUHAMMAD ZULFADLI BIN
SHAHROM
Assistant
Manager
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5.4 Schedule of Task and Responsibilities
Position Tasks and Responsibilities
Manager Plan all production schedules and coordinate with marketing and
purchasing department.
Review and determine all appropriate staffing requirements within
required budget and timeframe.
Administer all phases of planning and implementation of projects
and monitor all product requirements.
Monitor and ensure compliance to all Quality Assurance
procedures and evaluate all client issues and comments.
Co-Manager Perform all duties of manager and perform all work according to all
policies and procedures and facilitate to maximize organization
performance.
Manage all communication with associates and provide regular
feedback on performance and administer all cash transactions and
bank deposits and ensure work according to required procedures.
Coordinate with vendor and evaluate all vendor information and
prepare an effective invoice for all account payable systems and
prepare appropriate reports and recommend improvements.
Administer all employee issues and ensure accuracy in all policies
and prepare all reports for employee issues and manage all
complaints.
Analyze staffing requirement for shift and make adjustments to
provide optimal quality of work and prepare employee schedule for
organization.
Monitor inventory of products and ensure product availability and
maintain control on same and place all purchase orders as per
requirement.
Maintain and update all employee records and payroll information.
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Administrative Oversees and administers the day-to-day activities of the office;
Officer develops policies, procedures, and systems which ensure productive
and efficient office operation
Oversees and facilitates resources management and administration
procedures and documentation for the principal.
Assists in the coordination, supervision, and completion of special
projects, as appropriate.
Organizes and facilitates meetings, conferences, and other special
events; coordinates and attends committee meetings, and
participates in committee discussions, as appropriate.
Performs miscellaneous job-related duties as assigned
Marketing and Preparing, planning and project managing the publication of all
Finance publicity material to maximize brand promotion.
Officer Creating marketing campaigns and working with the company's
external PR agency to see them executed.
Contributing to the annual sales and marketing plan.
Planning and project managing marketing events and evaluating
their success.
Evaluating the effectiveness of all marketing activity.
Developing and implementing an internal marketing programs.
Supporting the marketing manager in day to day marketing
activities.
Plan, develop and deliver campaigns as agreed within timescales.
• Assist in budget preparation and management activities.
• Manage cash controls as well as maintain book keeping up-to-date.
• Ensure maintenance of the general and subsidiary ledgers.
• Track investments and maintain relevant cash reserves.
• Ensure all expenses are within assigned project budget.
• Oversee the preparation of all financial statements, invoices,
proposals, etc as required.
• Manage the preparation of balance sheets, income statements,
expense reports, etc.
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• Identify and resolve invoicing issues, accounting discrepancies and
other financial related issues
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Officer
TOTAL 6700.00
Utilities
Item Cost
Electric / Water RM 150.00
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6.0 Marketing Plan
6.1 Introduction to Product
The feel good emotions connected with many smells that can lure us into buying all
manner of aromatic scented candles. Candles are a bit like flowers. They’re pretty, sensory-
appealing, fun, but not actually necessary. Unless, there is something going wrong with the
electrical power supply. Then, the candles would be helpful in this situation. This fume
candle also set a relaxing mood and refreshed.
Homemade candles have become an important item especially for home decorating
item. In addition, fume candles now is growing as a primary category in the home decor
industry because consumers have a growing interest in trends like aromatherapy and
enhancing their houses with home scents.
Zulfadli Thyme Enterprise have provided an affordable way for shoppers to get this
hot decor item and buy into the lifestyle that different candle variations. Besides, this fume
candle also become increase in the number of consumer that attract with. Meanwhile, this
fume candles may be used for various purposes across the globe, most of the searches for
homemade candles are concentrated around North America and Western Europe.
The making of this fume candle is a natural and environmental friendly. The main
ingredient of this candle is the uses sunflower oil extraction for the aromatherapy. It will give
some therapy indirectly to the consumer. The container use also give a huge role as we use
biodegradable things. So, the candle that uses will not make any mess like the other ordinary
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candle and it also long lasting. Therefore, the costumer does not need to worry about how to
dispose the residue of candle because it glow until the oil is empty.
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The fruit jam will be market around Melaka region where there are a lot of tourists and
population here. Then, the product will be commercialized to both Johor and Negeri
Sembilan. These place is very strategic to commercialise products since the place consist of
many population of races such as Malay, Chinese and India. Besides, the population in the
area in the Melaka, Johor and Negeri Sembilan have our mainly target adults and teen. We
are targeting female around the area. By this, it can be seen that this place is a suitable place
to market this product where most of the students that can be categorise under our main target
market are nearly our product distribution area.
6.4 Competition
Competitors is refer to other businesses that offer similar product, substitute or alternative
products or services to the same target market. We have identify some of our competitors in
order to know whom our business is sharing market with and to develop appropriate
marketing strategies to compete with our rival. Apart from that, we also need to analyse the
strength and the weakness of our competitors in term like the prices, the material used and
many else. The list below shows our competitors who in the same area with their strength and
weakness in the market:
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3 Pemborong Barangan The quality of The service is low
Serbaneka RM2 material is good The design is not
The price is variety
affordable
4 Kedai Rakyat 1 Their service is good The shop is new at the
Malaysia The quality of area
material is good The price is not
affordable
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Our marketing and sales team will be carefully chosen as they will not only reflect the image
of the company but must also understand what the goals of the company are and how it
would best fit into their marketing and sales strategies. Some of the strategies that will be
done by Zulfadli Thyme Enterprise include:
Advertise our candle making business in relevant magazines, local newspapers, radio
stations and television.
Ensure that our business is listed in local directories as well as online directories
Use our website as well as our social media platforms to vigorously promote our
products and services
Engage in direct marketing
Encourage our loyal customers to help in referral marketing
Pass out hand bills and business cards
Create an attractive billboard and place in strategic locations
Fixed Assets
Maintenance
Attainment and
300.00 300.00
refreshment
Other Payments
Motor Vehicle
Insurance & Road 1,000.00 1,000.00
Tax
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Section 7: Operational Plan
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Source
Ingredients /
Packaging
Manufacture
Products
Answer customer
Fill Wholesale
Ship Web Orders concerns and
Orders
complaints
Follow Up Follow Up
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carbon deposits are formed and released. With regards to wicks and the emission of lead, we
only use 100% cotton wicks in all of our candles, therefore this is not an issue with our
products.
For pillar candles, we use a unique wax formula, using a mineral base blended with
other waxes and mineral oil to offer the same performance as the poured candle wax coupled
with a good de-moulding capacity.
A well-made candle will create virtually no smoke when burning properly. However,
if the wick becomes too long or an air current disturbs the flame, small amounts of carbon
particles (soot) will escape as a visible wisp of smoke. Any candle will soot if the flame is
disturbed.
To ensure the optimum performance and burn time always follow the candle care
instructions. Pull Away – is what can appear to be air bubbles around the sides of filled
candles. This occurs as the wax expands and contracts within the glass depending on the
temperature of the surrounding area. This is a characteristic of all waxes, and the severity
depends on the type of wax used. The ‘bubbles’ are purely aesthetic and are unavoidable due
to the nature of wax. ‘Pull Away’ does not affect the burn performance of the candle in any
way as what you see is not a bubble at all, but just where the wax has pulled away from the
side of the glass. It looks a lot worse than it actually is and it changes constantly with
exposure to varying temperatures.
Cooler ambient temperature will make the wax contract more and therefore increase
the amount of pull away, warmer ambient temperature can make the pull away disappear
completely.
7.3.2 Hand& body:
Includes natural vitamins and a blend of Evening Primrose oil (known for many
benefits including skin heath) with Starflower and Calendula oils, both well known for aiding
skin softening and moisturisationParaben free. Not Tested on Animals.
7.3.3 REED DIFFUSER:
It will take between 30 minutes to 1 hours for scent diffusion to occur and the larger the
room, the less noticeable the scent will be.
Occasionally reeds may clog and you will notice a drop in scent diffusion. If this occurs
simply replace with new reeds.
On average our reed diffusers should last for between 6-8 weeks but this will depend on
many factors including the fragrance, type & number of reeds used, position of the
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diffuser in the home and seasonal temperature variations. You will find that diffusion
slows down in cooler environments and increases with ambient temperatures in summer
and it can also vary in each room dependent on air circulation. If you find your diffuser
is diffusing too quickly simply reduce the number of reeds in the vessel.
Always read individual diffuser warnings carefully prior to use.
Diffuser liquid may damage polished surfaces. Make sure you wipe any residue oil
from the bottom of the bottle before placing on a protective level surface.
Our Reed Diffusers & Room Colognes are alcohol free, the benefits of this are:
Alcohol can mask the perfume and therefore with no alcohol content you get the true
perfume scent.
Alcohol increases the evaporation of perfume oils and therefore reduces the longevity of
the perfume, and may change the overall fragrance as the notes will evaporate at
different rates.
Alcohol free spray is NOT flammable, alcohol containing room colognes are highly
flammable when sprayed near a flame.
Alcohol can cause allergic reactions, many people are sensitive to alcohol – but often
blame the perfume rather than alcohol.
Alcohol free products are suitable for those on a strict alcohol free lifestyle - as you will
not breathe alcohol "fumes" from using the alcohol free room cologne
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Receiving X X X
orders/
purchases
Distribution X X
Based on our expectations for the first year, our product can only be distributed to the
customers in the 5th month of operation.
Raw materials needed for the production of therapy candle per month is listed as below:
Item Quantity Required Price per Unit Total Purchase
Aromatic flower 100kg RM5/kg RM500
Paraffin 10 liters RM40/liter RM400
Colouring material 10 kg RM3/kg RM 30
Glass Jars 500 RM3/unit RM1500
TOTAL RM2430
Our products will be produced and packaged in a dedicated facility by trained part-time
employees. However, during our first two years, the team consisting of six people will be also
involved in the production and packaging to cut costs of hiring additional personnel.
All of ZULFADLI THYME ENTERPRISE’s products can be produced manually for test
marketing and early sales. Later, quality machinery will be required. Cosmetics machinery
can be expensive, but full-scale machinery is not necessary for niche startups. The machine
which applies to the manufacturing of our current existing product is an industrial candle
machinery, which is quoted to be around RM 15,000.
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At start-up, ZULFADLI THYME ENTERPRISE’s will purchase convex and concave
pyramid mould. The equipment will be depreciated over five years. This mould table will not
take up much space because the size is just 2m X 3m. Thus, the majority of our facility will
be devoted to the storage of ingredients and finished products on large industrial shelves.
Based on our budget for our first month, we will carry up to RM 2430 of raw materials.
During the first month, our maximum total inventory on hand based on our assumptions is
estimated to be around 500 jars of candle. We will use industrial shelving to store inventory,
estimating that each shelving unit will require 15 square feet of space. Our raw materials and
packaging inventory will require an additional three industrial shelves, for a total around 50
square feet of storage space. In addition, the facility will contain 30 square feet of flat work-
space containing a sink with hot and cold water. The machine has a footprint of
approximately 10 square feet. Thus the total space consumed by shelving, work-surfaces, and
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machinery is 90 square feet. Based on this, we estimate that space required during the first
year of operations will be 500 square feet. Based on a quick survey of available properties in
Melaka the cost of such a space should be around RM 800/month for a two story 22’x70’
commercial/ office building space. The whole floor would be our processing, production and
packaging area.
During the first year, the current administrative employees will also be involved in the
production/packaging/distribution in order to cut costs. Hiring trained employees are in plans
for future revision.
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7.7 Plant/Office Layout
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Section 8: Financial Plan
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Zulfadli Thyme Enterprise
PRO-FORMA INCOME STATEMENT
Opening stock
Ending Stock
Transportation
Gross Profit
Less: Expenditure
Administrative Expenditure
Marketing Expenditure
Tax 0 0 0
Net Profit After Tax 14,143 98,761 148,055
Accumulated Net Profit 14,143 112,903 260,959
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Zulfadli Thyme Enterprise
PRO-FORMA BALANCE SHEET
Owners' Equity
Capital 30,000 30,000 30,000
Accumulated Profit 14,143 112,903 260,959
44,143 142,903 290,959
Long Term Liabilities
Loan Balance 44,636 39,677 34,717
Hire-Purchase Balance
44,636 39,677 34,717
Current Liabilities
Accounts Payable
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TOTAL EQUITY & LIABILITIES 88,779 182,580 325,676
Financial Performance
Return on Sales
% 2
Return on Equity
% 2
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Return on Investment
% 2
Year
Ratio
2
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Section 9: Justification
Financial expectations for the fume candle product industry in Malaysia show promising
results in the first three years of operations, especially in the second and third year. Start-up
cash is estimated to be around RM25000, including a bank loan of RM40000 in order for the
business to run smoothly in the first year. Further improvements such as hiring skilled
workers as well as building a dedicated e-commerce website for online purchases will be
implemented along the way. Without a bank loan of the estimated value, this company cannot
operate with limited funds and resources. Thus, we are looking forward for investors as well
as interested parties to fund this booming industry.
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Section 10: Appendix
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