Organizational Culture and Change Readiness

Organizational Culture and Change
Readiness
Start of Block: Default Question Block
Q1 The questions are focused on how your organization operates. Rate each of the statements
below depending upon how strongly you agree with the statement. You will be rating the
current location that you work in the organization.
Q2 The purpose of this research project is to see if there is any correlation between an
organizations culture and change readiness. This is a research project being conducted by
Benjamin Bach at Fort Hays State University. You are invited to participate in this research
project because you are currently working at an organization of choice.
Your participation in this research study is voluntary. You may choose not to participate. If you
decide to participate in this research survey, you may withdraw at any time. If you decide not to
participate in this study or if you withdraw from participating at any time, you will not be
penalized.
The procedure involves filling an online survey that will take approximately 30 minutes. Your
responses will be anonymous and we do not collect identifying information such as your name,
email address or IP address. The survey questions will be about organizational culture and
change readiness.
We will do our best to keep your information anonymous. All data is stored in a password
protected electronic format. To help protect your confidentiality, the surveys will not contain
information that will personally identify you. The results of this study will be used for scholarly
purposes only and may be shared with Fort Hays State University representatives.
This research has been reviewed according to Fort Hays State University IRB procedures for
research involving human subjects. If you have any questions about the research study, please
contact any from below:
Benjamin Bach: bjbach@mail.fhsu.edu
Justin Greenleaf, PhD: jpgreenleaf@fhsu.edu Faculty Sponsor
Office of Scholarship and Sponsored Projects: URE@fhsu.edu
ELECTRONIC CONSENT: Please select your choice below.
Clicking on the "agree" button below indicates that:
• you have read the above information

• you voluntarily agree to participate
• you are at least 18 years of age
Page 1 of 24
If you do not wish to participate in the research study, please decline participation by clicking on
the "disagree" button.
o Agree (1)
o Disagree (2)
Q3 Most employees are highly involved in their work.
o Strongly Disagree (1)

o Disagree (2)
o No Opinion (3)
o Agree (4)
o Strongly Agree (5)
Q4 Decisions are usually made at the level where the best information is available.

o Disagree (2)
o No Opinion (3)
o Agree (4)
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Q5 Information is widely shared so that everyone can get the information he or she needs when
it's needed.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q6 Everyone believes that he or she can have a positive impact.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q7 Business planning is ongoing and involves everyone in the process to some degree.

o Disagree (2)
o No Opinion (3)
o Agree (4)
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Q8 Cooperation across different parts of the organization is actively encouraged.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q9 People work like they are part of a team.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q10 Teamwork is used to get work done, rather than hierarchy.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 4 of 24
Q11 Teams are our primary building blocks.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q12 Work is organized so that each person can see the relationship between his or her job
and the goals of the organization.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q13 Authority is delegated so that people can act on their own.

o Disagree (2)
o No Opinion (3)
o Agree (4)
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Q14 The ""bench strength"" (capability of people) is constantly improving.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q15 There is continuous investment in the skills of employees.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q16 The capabilities of people are viewed as an important source of competitive advantage.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 6 of 24
Q17 Problems often arise because we do not have the skills necessary to do the job.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q18 The leaders and managers ""practice what they preach.""

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q19 There is a characteristic management style and a distinct set of management practices.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 7 of 24
Q20 There is a clear and consistent set of values that governs the way we do business.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q21 Ignoring core values will get you in trouble.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q22 There is an ethical code that guides our behavior and tells us right from wrong.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 8 of 24
Q23 When disagreements occur, we work hard to achieve ""win-win"" solutions.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q24 There is a ""strong"" culture.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q25 It is easy to reach consensus, even on difficult issues.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 9 of 24
Q26 We often have trouble reaching agreement on key issues.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q27 There is a clear agreement about the right way and the wrong way to do things.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q28 Our approach to doing business is very consistent and predictable.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 10 of 24
Q29 People from different parts of the organization share a common perspective.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q30 It is easy to coordinate projects across different parts of the organization.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q31 Working with someone from another part of this organization is like working with someone
from a different organization.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 11 of 24
Q32 There is good alignment of goals across levels.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q33 The way things are done is very flexible and easy to change.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q34 We respond well to competitors and other changes in the business environment.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 12 of 24
Q35 New and improved ways to do work are continually adopted.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q36 Attempts to create change usually meet with resistance.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q37 Different parts of the organization often cooperate to create change.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 13 of 24
Q38 Customer comments and recommendations often lead to changes.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q39 Customer input directly influences our decisions.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q40 All members have a deep understanding of customer wants and needs.

o Disagree (2)
o No Opinion (3)
o Agree (4)
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Q41 The interests of the customer often get ignored in our decisions.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q42 We encourage direct contact with customers by our people.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q43 We view failure as an opportunity for learning and improvement.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 15 of 24
Q44 Innovation and risk taking are encouraged and rewarded.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q45 Lots of things ""fall between the cracks"".

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q46 Learning is an important objective in our day-to-day work.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 16 of 24
Q47 We make certain that the ""right hand knows what the left hand is doing.""

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q48 There is a long-term purpose and direction.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q49 Our strategy leads other organizations to change the way they compete in the industry.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 17 of 24
Q50 There is a clear mission that gives meaning and direction to our work.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q51 There is a clear strategy for the future.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q52 Our strategic direction is unclear to me.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 18 of 24
Q53 There is widespread agreement about goals.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q54 Leaders set goals that are ambitious, but realistic.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q55 The leadership has ""gone on record"" about the objectives we are trying to meet.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 19 of 24
Q56 We continuously track our progress against our stated goals.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q57 People understand what needs to be done for us to succeed in the long run.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q58 We have a shared vision of what the organization will be like in the future.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 20 of 24
Q59 Leaders have a long-term viewpoint.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q60 Short-term thinking often compromises our long-term vision.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q61 Our vision creates excitement and motivation for our employees.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 21 of 24
Q62 We are able to meet short-term demands without compromising our long-term vision.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q63 The Program or area in which I work functions well and does not have any aspects which
need changing.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q64 There’s nothing that I really need to change about the way I do my job to be more efficient.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 22 of 24
Q65 I’ve been thinking that I might want to help change something about the program or area
in which I work.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q66 I plan to be involved in changing the program or area in which I work.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Q67 I am working hard to help improve aspects of the program or area in which I work.

o Disagree (2)
o No Opinion (3)
o Agree (4)
Page 23 of 24
Q68 We are trying to make sure we keep changes/improvements my program or area has
made.

o Disagree (2)
o No Opinion (3)
o Agree (4)
End of Block: Default Question Block
Page 24 of 24

Organizational Culture and Change Readiness

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Organizational Culture and Change Readiness

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Organizational Culture and Change

Start of Block: Default Question Block

Clicking on the "agree" button below indicates that:

• you have read the above information

Q3 Most employees are highly involved in their work.

o Strongly Disagree (1)

o Strongly Disagree (1)

o Strongly Disagree (1)

Q6 Everyone believes that he or she can have a positive impact.

o Strongly Disagree (1)

o Strongly Disagree (1)

o Strongly Disagree (1)

Q9 People work like they are part of a team.

o Strongly Disagree (1)

Q10 Teamwork is used to get work done, rather than hierarchy.

o Strongly Disagree (1)

o Strongly Disagree (1)

o Strongly Disagree (1)

Q13 Authority is delegated so that people can act on their own.

o Strongly Disagree (1)

o Strongly Disagree (1)

Q15 There is continuous investment in the skills of employees.

o Strongly Disagree (1)

o Strongly Disagree (1)

o Strongly Disagree (1)

Q18 The leaders and managers ""practice what they preach.""

o Strongly Disagree (1)

o Strongly Disagree (1)

o Strongly Disagree (1)

Q21 Ignoring core values will get you in trouble.

o Strongly Disagree (1)

o Strongly Disagree (1)

o Strongly Disagree (1)

Q24 There is a ""strong"" culture.

o Strongly Disagree (1)

Q25 It is easy to reach consensus, even on difficult issues.

o Strongly Disagree (1)

o Strongly Disagree (1)

o Strongly Disagree (1)

Q28 Our approach to doing business is very consistent and predictable.

o Strongly Disagree (1)

o Strongly Disagree (1)

Q30 It is easy to coordinate projects across different parts of the organization.

o Strongly Disagree (1)

o Strongly Disagree (1)

o Strongly Disagree (1)

o Strongly Disagree (1)

o Strongly Disagree (1)

o Strongly Disagree (1)

Q36 Attempts to create change usually meet with resistance.

o Strongly Disagree (1)

Q37 Different parts of the organization often cooperate to create change.

o Strongly Disagree (1)

o Strongly Disagree (1)

Q39 Customer input directly influences our decisions.

o Strongly Disagree (1)

o Strongly Disagree (1)

o Strongly Disagree (1)

Q42 We encourage direct contact with customers by our people.

o Strongly Disagree (1)

Q43 We view failure as an opportunity for learning and improvement.

o Strongly Disagree (1)

o Strongly Disagree (1)