University of Illinois at Chicago Mail - ActiveStep Installation Instructions

Simisola Oludare <soluda2@uic.
edu>
ActiveStep Installation Instructions

38 messages
Eric Yuan <eyuan@simbex.com> Tue, Sep 27, 2016 at 7:37 AM

To: soluda2@uic.edu
Hello Simi,
A ached are work instruc ons for disassembly and installa on of the Ac veStep. Note the following precau ons:
· Most important! It can be very difficult to separate the security arch from its bases. This is due to a ght fit
between the aluminum bung connec ng the two pieces. Before the move, check that the arch can be easily
separated from the base. If not, Simbex has a tool for removing the arch. If there is a ght fit, send the aluminum
bung connector back to Simbex and I can shave it down so that the installa on is much easier.
· The IMU cable runs along the security arch post near the treadmill. Pay special a en on when cu ng away the
foam fabric.
· I suggest moving the treadmill on its side using two 4-wheeled dollies
· A er installa on, remove the top cover of the treadmill power head and make sure electronic components did
not become loose during the move.
Lastly, if you are interested, Simbex can provide a quote for disassembly and installa on of the Ac veStep. I highly
recommend that the Ac veStep be inspected a er the move.
For my records, can you provide the new address for the Ac veStep? As there are mul ple Ac veSteps at UIC, which
lab is moving the Ac veStep?
-Eric
Check the fit on the security arch bung
Note that the bung may have a flat spot on one side to allow clearance for the welded bead on the inside of the security
post.
2 attachments
Guidelines for ActiveStep Disassembly.pdf
523K
WI-008-A-1000 - ActiveStep Setup and Takedown Work Instruction.pdf
1707K
Simisola Oludare <soluda2@uic.edu> Thu, Sep 29, 2016 at 4:37 PM

To: Eric Yuan <eyuan@simbex.com>
Hi Eric,
Thanks for the email.
The ActiveStep is not being moved, it was recently disconnected and we are putting it back together. We have a dual belt
Active step and I just wanted to know if I was plugging the encoder into the correct inputs.
Regards,
Simi
[Quoted text hidden]
--
Simisola O. Oludare
Graduate Research Assistant
Clinical Biomechanics and Rehabilitation Lab
University of Illinois, Chicago
Email address: soluda2@uic.edu
Mobile: 478-731-1092
Eric Yuan <eyuan@simbex.com> Fri, Sep 30, 2016 at 9:39 AM

To: grabiner@uic.edu
Cc: Simisola Oludare <soluda2@uic.edu>
Hello Dr. Grabiner,
Our president (Rick Greenwald) asked me to reach out to see what support we can provide for the Ac veStep Dual-
Belt. I hear that you are having difficul es with the computer. Do you suspect the hard drive is failing or
contaminated with a virus?
Please feel free to call me if you would like to discuss this further.
-Eric
__________________________
Eric Yuan
Systems Integra on Engineer
Simbex
10 Water Street Suite 410
Lebanon, New Hampshire 03766
P: 603-448-2367 x313
F: 603-448-0380
eyuan@simbex.com
www.simbex.com
NOTICE: The informa on contained in this electronic mail message is confiden al and intended only for certain recipients. If you
are not an intended recipient, you are hereby no fied that any disclosure, reproduc on, distribu on or other use of this
communica on and any a achments is strictly prohibited. If you have received this communica on in error, please no fy the
sender by reply transmission and delete the message without copying or disclosing it.
Simisola Oludare <soluda2@uic.edu> Fri, Sep 30, 2016 at 10:57 AM

To: Mark Grabiner <grabiner@uic.edu>
Hi Mark,
Will you like me to reply to Eric and get the ball rolling? Or would you like to reply first?
Regards,
Simi
--
Simisola O. Oludare
Mobile: 478-731-1092
Grabiner, Mark Dean <grabiner@uic.edu> Fri, Sep 30, 2016 at 11:13 AM

To: "Oludare, Simisola O" <soluda2@uic.edu>
Hi Simi, I'm delighted that Rick jumped in and took the first step to connect the players. Please contact Eric
and let's launch! Oh
...please cc me. Mark
Get Outlook for Android
Simisola Oludare <soluda2@uic.edu> Fri, Sep 30, 2016 at 11:22 AM

To: "Grabiner, Mark Dean" <grabiner@uic.edu>
Will do!
Regards,
Simi
Simisola Oludare <soluda2@uic.edu> Fri, Sep 30, 2016 at 12:39 PM

Cc: Mark Grabiner <grabiner@uic.edu>
Hi Eric,
Thank you for reaching out to us. My name is Simi and I am the senior doctoral student in Dr. Grabiner's lab. I will be
working with you to fix our computer issue.
The issue with the computer is that it is unable to boot the operating system (Windows XP) because the registry file is
corrupted. Before this happened, the computer was also running very slowly.
So, we have decided to purchase a new computer which will be compatible with the drivers and software necessary to
run the ActiveStep Dual Belt.
To do this, we will need your help deciding on the appropriate computer and installing the software and drivers once the
computer is purchased.
Can you help us with that?
Regards,
---
Simisola O. Oludare
Mobile: 478-731-1092

--
Simisola O. Oludare
Mobile: 478-731-1092
Eric Yuan <eyuan@simbex.com> Fri, Sep 30, 2016 at 12:54 PM

To: Simisola Oludare <soluda2@uic.edu>
Hello Simi,
Was the exis ng computer running on WinXP? The most streamlined approach would be to purchase a computer
with the same default opera ng system. I men on this because older drivers for LabVIEW (which the Ac veStep
program is founded on) will likely be incompa ble with Windows 7, 10, or 11.
Have you tried inser ng the hard drive into another computer (as a slave or usb drive) to see if you can read the
contents? If you are willing to send the hard drive back to me, I may be able to copy over the database and program
files. I will have to look in our archives to see if I can iden fy which version of so ware you are on. You won’t be able
to update the so ware as we haven’t extended compa bility for dual-belt beyond your so ware release. If you
happen to have installa on CDs or wrote down the latest so ware update, that would help.
A er making a clone of the drive, you could also try repairing windows to fix the registry errors.
Feel free to call if you would like to discuss op ons over the phone.
-Eric
__________________________
Eric Yuan
Simbex
P: 603-448-2367 x313
F: 603-448-0380
eyuan@simbex.com
www.simbex.com
From: Simisola Oludare [mailto:soluda2@uic.edu]
Sent: Friday, September 30, 2016 1:39 PM
Subject: Re: Ac veStep Installa on Instruc ons

Hi Eric,
Yes, the previous computer was running WinXP. I will look into suitable desktops which run XP.
I haven't tried to read the hard drive from a different computer. I will do that on Monday. If I am able to read the hard drive,
will the next step be to copy the database and program files and then download (and reinstall) them onto the new
computer? Or will I need to clone the drive?
Also, I will give you a call on Monday if we need help extracting the drive and reading it.
Regards,
Simi

Also, will downloading (xp mode https://www.microsoft.com/en-us/download/details.aspx?id=8002) on a computer which

runs windows 7 also work?
Regards,
Simi
Eric Yuan <eyuan@simbex.com> Fri, Sep 30, 2016 at 1:48 PM

Hello Simi,
The first step I would propose is copying the database. From there I should be able to discern what version of
so ware you are on and look in our archives for a backup. Unfortunately, the so ware must be installed from
scratch, not just copied over.
I would not advise running the program under a WinXP shell as the LabVIEW drivers will likely throw an error. The
computer will also need to be 32-bit, not 64. I may have a suitable used computer here if you have trouble finding
one (but I would need approval from management to release it).
Copy the database from C:\Program Files\Ac veStep\Ac veStep.db to the p site below, and no fy me when it is up.
ftp://ftp2.simbex.com
username: ac vestep
password: Ac veStep2011
To access the p site, open windows explorer and type the p site into the address field:
Then log on:
Thank you,
Eric


Hi Eric,
Thanks. I will try to have this up by Monday.
And I will let you know if I have a hard time getting a computer.
Regards,
Simisola O. Oludare

To: Mark Grabiner <grabiner@uic.edu>, Kevin Palumbo <kpalum2@uic.edu>
Hi all,
Latest updates on treadmill cpu below.
Kevin and I are going to work on removing the hard drive and reading it on monday around 10am.
Will have updates by meeting time.
Regards,
Simisola O. Oludare
---------- Forwarded message ----------

From: "Eric Yuan" <eyuan@simbex.com>
Date: Sep 30, 2016 13:49
Subject: RE: ActiveStep Installation Instructions

To: Kevin Castilla <kcasti21@uic.edu>

From: Eric Yuan <eyuan@simbex.com>
Date: Fri, Sep 30, 2016 at 1:48 PM

Grabiner, Mark Dean <grabiner@uic.edu> Mon, Oct 3, 2016 at 4:44 AM

To: "Oludare, Simisola O" <soluda2@uic.edu>
Hi Simi,
Is using a machine with a new OS an op on?
Mark
Mark D. Grabiner, PhD
Professor, Department of Kinesiology and Nutri on
Professor, Department of Bioengineering
Director, Clinical Biomechanics and Rehabilita on Laboratory (http://www.uic.edu/ahs/biomechanics)
Associate Vice Chancellor for Research and Research Integrity Officer

Cc: Grabiner, Mark Dean <grabiner@uic.edu>
Simisola Oludare <soluda2@uic.edu> Mon, Oct 3, 2016 at 9:55 AM

To: Mark Grabiner <grabiner@uic.edu>
Hi Mark,
It is. The software and drivers need windows xp. A work around is that we can run windows xp mode on windows 7.
However, Eric thinks that there will be an error from labview due to incompatibility.
I will check with NI to see if the work around is valid for the hardware and drivers we have.
If it is, we can try it out first on one of our windows 7 desktops.
Other options:
-- Buy a refurbished desktop with no os and download Windows xp onto it. I found a refurbished pc for $100.
-- Eric offered an old computer. He has to check with management but he can get that to us.
Regards,
Simisola O. Oludare
Simisola Oludare <soluda2@uic.edu> Mon, Oct 3, 2016 at 1:39 PM

Hi Eric,
I have begun uploading the database onto the ftp site. It will be completely uploaded within the hour.
I found our windows xp installation cd so I am going to try reinstalling windows xp onto the old computer to see if that
fixes the issue.
Regards,
Simi
eyuan@simbex.com <eyuan@simbex.com> Mon, Oct 3, 2016 at 5:02 PM

Before reinstalling and erasing the hard drive, try to repair Windows. I can't guarantee I have all the
software here to reinstall. If you do end up reinstalling Windows, buy a new hard drive first.
Eric Yuan
Systems Engineer
Simbex, LLC

Hi Eric,
I was unable to repair or reinstall xp. My screen stays stuck on the screen attached in the email.
What does this indicate? Is it that the hard drive is bad?
I think our best bet will be to get a new computer. Is it totally impossible to reinstall the software via the ActiveStep files
from the previous computer? There is a folder with the Release 2.5.2 Installation files.
Regards,
Simi

Here is the image.

screen.jpg

One last thing: the pc has an NI PCI 6220 board connected to the mother board.
In this case, will the best bet be just to buy a new hard drive and install it?
Regards,
Simi
Eric Yuan <eyuan@simbex.com> Tue, Oct 4, 2016 at 9:31 AM

Hello Simi,
Apologies in the delay (I was out sick yesterday). Your database is readable which is a good sign. I have located an
installa on package for the Ac veStep so ware you referenced (2.5.2). What mailing address should I use? I cannot
guarantee how complete the installa on disk is, as addi onal configura on may be required which could stump us. I
s ll think your best op on is to repair windows if you can find a way to do it. It’s a good sign that you reached the
Welcome to Setup screen. Try pressing enter to set up Windows XP (refer to the link below to reinstall windows
without destroying your data). Let it sit for 4 hours and see if any progress is made. I assume the screen you sent me
is where it hangs up? If it is on another screen, let me know.
http://www.informationweek.com/software/operating-systems/langa-letter-xps-no-reformat-nondestructive-
total-rebuild-option/d/d-id/1044226?page_number=3
or press ”R” to try repairing: http://helpdeskgeek.com/how-to/fix-mbr-xp-vista/
If that does not work, here is what I propose:
-Install a new hard drive and set the exis ng drive to slave (you may need to change the drive’s jumpers).
-Install Windows XP and perform a windows update
-Connect an Ethernet cable to provide internet access
-Contact me for a link to install Log Me In (a remote log in program)
-Set up a me to install Ac veStep 2.5.2 from a CD (which I will send you)
-Determine if there is addi onal configura on required (this may pose some difficulty as I am unfamiliar with
the dual-boot Ac veStep).
-Eric

Sent: Monday, October 03, 2016 7:50 PM
Subject: Re: Ac veStep Installa on Instruc ons
One last thing: the pc has an NI PCI 6220 board connected to the mother board.
In this case, will the best bet be just to buy a new hard drive and install it?
Regards,
Simi
On Mon, Oct 3, 2016 at 6:34 PM, Simisola Oludare <soluda2@uic.edu> wrote:

Here is the image.

screen jpg
Simisola Oludare <soluda2@uic.edu> Tue, Oct 4, 2016 at 11:05 AM

Hi Eric,
Thanks for your help. I hope you are feeling better. I will try to repair windows again.
The best mailing address is:
Simisola O. Oludare
1640 West Roosevelt Rd
Biomechanics Lab, Rm 198
Chicago, IL 60612
Regards,
Simi
Eric Yuan <eyuan@simbex.com> Thu, Oct 6, 2016 at 8:23 AM

Hello Simi,
Ac veStep Installa on DVD will be shipped out today. Can you confirm a DVD reader is installed (not just a CD
reader)?
-Eric

Sent: Tuesday, October 04, 2016 12:06 PM
Simisola Oludare <soluda2@uic.edu> Fri, Oct 7, 2016 at 11:24 AM

Hi Eric,
The computer does not have a dvd reader. At least, it doesn't say so on the exterior of the disc drive.
Can you send it as a cd instead?
Regards,
Simisola O. Oludare
Eric Yuan <eyuan@simbex.com> Fri, Oct 7, 2016 at 12:52 PM

Hello Simi,
The installa on files add up to 3.2GB. Can you read the contents off the DVD from another computer then transfer
using a USB drive or network connec on?
-Eric

Sent: Friday, October 07, 2016 12:25 PM
Simisola Oludare <soluda2@uic.edu> Fri, Oct 7, 2016 at 12:56 PM

Hi Eric,
Good idea. Can do.
Regards,
Simi
Simisola O. Oludare
http://cbr.ahslabs.uic.edu/
Mobile: 478-731-1092
Simisola Oludare <soluda2@uic.edu> Mon, Oct 10, 2016 at 10:41 AM

Hi Eric,
Can you send me the tracking number on the package if you have it?
Regards,
Simi
Simisola O. Oludare
Mobile: 478-731-1092
Eric Yuan <eyuan@simbex.com> Mon, Oct 10, 2016 at 12:01 PM

777406750253

Sent: Monday, October 10, 2016 11:42 AM
Simisola Oludare <soluda2@uic.edu> Tue, Oct 11, 2016 at 4:45 PM

Hi Eric,
The dvd has arrived. Thanks!
I will contact you next week when the hard drive has arrived, been installed and we are ready to complete the Active Step
installation process.
Regards,
Simi
Simisola O. Oludare
Mobile: 478-731-1092
Simisola Oludare <soluda2@uic.edu> Wed, Oct 19, 2016 at 11:14 AM

Hi Eric,
Hope all is going well.
Can we set up the meeting to install the software tomorrow morning? Anytime after 10am central works.
Regards,
Simi
Simisola O. Oludare
Mobile: 478-731-1092
Eric Yuan <eyuan@simbex.com> Wed, Oct 19, 2016 at 12:54 PM

Hi Simi,
Would 11amEST (10am Central) work for you? What phone number should I use?
Before our mee ng, could you copy the old database (ac vestep.db) to the desktop? Are you able to install the old
hard drive as a slave?
Also, please install LogMeIn:
1) On the new computer, click the following link: https://secure.logmein.com/i?l=en&c=00_

gmi4o4bzxgxrxfxrzgxp367l2jui4nxa7hfqj
2) Under computer descrip on, enter AS-DualBelt-Grabiner
-Eric
__________________________
Eric Yuan
Simbex
P: 603-448-2367 x313
F: 603-448-0380
eyuan@simbex.com
www.simbex.com

Sent: Wednesday, October 19, 2016 12:14 PM
Simisola Oludare <soluda2@uic.edu> Wed, Oct 19, 2016 at 1:15 PM

Hi Eric,
That works. I was able to install the old drive as a slave.
My number is 478-731-1092.
Talk to you tomorrow.
Regards,
Simi
Simisola O. Oludare
Mobile: 478-731-1092

Hi Eric,
I am having difficulties accessing websites besides bing and Microsoft sites on the new computer. I think is due to the
outdated os.
I need to update the os to windows xp sp2 to get the latest version of ie.
Can we do installation without the giving you access to the computer?
Or should I sort that out first.
Regards,
Simi
Eric Yuan <eyuan@simbex.com> Wed, Oct 19, 2016 at 4:36 PM

I would recommend upgrading to sp3 as you are vulnerable without it. We can reschedule for later in the day if you
need more me.
For LogMeIn, download the installer using p:
ftp://ftp2.simbex.com
username: ac vestep
password: Ac veStep2011
-Eric

Sent: Wednesday, October 19, 2016 5:31 PM

Okay, I will let you know when that is done.
Thanks,
Simisola O. Oludare

To: Simi Oludare <simisola04@gmail.com>
Simisola O. Oludare
Mobile: 478-731-1092

From: Eric Yuan <eyuan@simbex.com>
Date: Wed, Oct 19, 2016 at 12:54 PM

We are good to go for tomorrow morning. Talk to you then.
Regards,
Simi
Simisola O. Oludare
Mobile: 478-731-1092

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Simisola Oludare <soluda2@uic.

ActiveStep Installation Instructions

Eric Yuan <eyuan@simbex.com> Tue, Sep 27, 2016 at 7:37 AM

Check the fit on the security arch bung

Simisola Oludare <soluda2@uic.edu> Thu, Sep 29, 2016 at 4:37 PM

Thanks for the email.

Eric Yuan <eyuan@simbex.com> Fri, Sep 30, 2016 at 9:39 AM

Hello Dr. Grabiner,

Systems Integra on Engineer

10 Water Street Suite 410

Lebanon, New Hampshire 03766

Simisola Oludare <soluda2@uic.edu> Fri, Sep 30, 2016 at 10:57 AM

Grabiner, Mark Dean <grabiner@uic.edu> Fri, Sep 30, 2016 at 11:13 AM

Get Outlook for Android

[Quoted text hidden]

Simisola Oludare <soluda2@uic.edu> Fri, Sep 30, 2016 at 11:22 AM

Simisola Oludare <soluda2@uic.edu> Fri, Sep 30, 2016 at 12:39 PM

Can you help us with that?

[Quoted text hidden]

Eric Yuan <eyuan@simbex.com> Fri, Sep 30, 2016 at 12:54 PM

Systems Integra on Engineer

10 Water Street Suite 410

Lebanon, New Hampshire 03766

Simisola Oludare <soluda2@uic.edu> Fri, Sep 30, 2016 at 1:39 PM

Simisola Oludare <soluda2@uic.edu> Fri, Sep 30, 2016 at 1:43 PM

Also, will downloading (xp mode https://www.microsoft.com/en-us/download/details.aspx?id=8002) on a computer which

Eric Yuan <eyuan@simbex.com> Fri, Sep 30, 2016 at 1:48 PM

Then log on:

From: Simisola Oludare [mailto:soluda2@uic.edu]

[Quoted text hidden]

Simisola Oludare <soluda2@uic.edu> Fri, Sep 30, 2016 at 1:52 PM

Thanks. I will try to have this up by Monday.

[Quoted text hidden]

Simisola Oludare <soluda2@uic.edu> Fri, Sep 30, 2016 at 1:53 PM

Latest updates on treadmill cpu below.

Will have updates by meeting time.

---------- Forwarded message ----------

Simisola Oludare <soluda2@uic.edu> Fri, Sep 30, 2016 at 4:58 PM

---------- Forwarded message ----------

[Quoted text hidden]

Grabiner, Mark Dean <grabiner@uic.edu> Mon, Oct 3, 2016 at 4:44 AM

Is using a machine with a new OS an op on?

Professor, Department of Kinesiology and Nutri on

Professor, Department of Bioengineering

Director, Clinical Biomechanics and Rehabilita on Laboratory (http://www.uic.edu/ahs/biomechanics)

Associate Vice Chancellor for Research and Research Integrity Oﬃcer

From: Simisola Oludare [mailto:soluda2@uic.edu]

[Quoted text hidden]

Simisola Oludare <soluda2@uic.edu> Mon, Oct 3, 2016 at 9:55 AM

If it is, we can try it out first on one of our windows 7 desktops.

[Quoted text hidden]

Simisola Oludare <soluda2@uic.edu> Mon, Oct 3, 2016 at 1:39 PM

eyuan@simbex.com <eyuan@simbex.com> Mon, Oct 3, 2016 at 5:02 PM

[Quoted text hidden]

Simisola Oludare <soluda2@uic.edu> Mon, Oct 3, 2016 at 6:31 PM

What does this indicate? Is it that the hard drive is bad?

Simisola Oludare <soluda2@uic.edu> Mon, Oct 3, 2016 at 6:34 PM

Here is the image.

[Quoted text hidden]

Simisola Oludare <soluda2@uic.edu> Mon, Oct 3, 2016 at 6:50 PM

Eric Yuan <eyuan@simbex.com> Tue, Oct 4, 2016 at 9:31 AM

or press ”R” to try repairing: http://helpdeskgeek.com/how-to/fix-mbr-xp-vista/

If that does not work, here is what I propose:

-Install Windows XP and perform a windows update