51772018 Qualty Assurance Surveliance Plan (QASP) Template OMB Executive Ag BE urTascsupport@ningoy 1.886.773.6542 [rayword search s Logh ONITAAC coin seme tsp EIMAGININGACQUISTIONS oe uty srane Src Pla (AST Quality Assurance Surveilance Plan (QASP) Template [INSTRUCTIONS TO COMPLETE QUALITY ASSURANCE SURVEILLANCE PLAN (GASP) TEMPLATE, 1. Introduction 8, Thefolowing documents are references |. TheFedera Acquisition Regulation (FAR Subpart 37-4, Peformance-Bases Acquistion, and 46-4, Government Contact Quality Assurance OWS Acquis Supers, Desk References and Performance Support tps. gov'asogapaaequston index hm b. Qualty measurement andvetifeation are required elements ofall government contracts. The governmentisrequiredto establish QASP for service con especialy performance-based convacs. the QASP consis of fourpart: £5 Daverableto be completed what wile monitored?) 4 Peformance andar hat expectes?) 5 Acceptabe quay level/AQL compliance level what constitutes aceptance?) 4 survelance methodrequenc haw wll you perform your check: random sampling, customer compat, et?) © The governmentisalsoreaured to euluate and document performance progresses. Specific and objective performance standards willbe etabshed wherever possible, Taskorder performance survellance willbe performed in accordance with the terms ofthe contract which the tsk orders writen agains) and he Task Order's (USP The QASP describes how performance willbe messured against the performance standards detaisthe pecformance evaluation factors, These factors ae usally stated terms of 4 Qualy 1 Tiatinss hitpsntane.nih govisorvicosicio-sp3-io-993-smal-businesstoosiqualty-assurance-survallance-plan-qasp-tomplate ato51772018 Qualty Assurance Surveliance Plan (QASP) Template 5 Cost Savings accuracy 6 ficiency 6 tectiveness 2. Purpose 1. The QASP is developed to comply with AR Subpart 37-6, Prformance-Based Acuision, and 46-4, Goverment Contract Quality Assurance. Inaddton, FAR Subpart 4103, contacing Ofice Responses, tate that agencles shal develop quality assurance survellance plans when aequing series Nate however, the development more formal QAS® (nelading performance standards, seceptable quality evel survelance methods, and incentives and eres) s only equited or pecormancessed service contracts, The QASP for serie contacts can be ret simplified and streamlined based onthe complet ofthe services bing acquired. These plans ecagize the responsibilty ofthe Service Provider {SP to cary outs quality obligations, and contin measurable Inspection and acceptance criteria corresponding tothe performance standards contained the statement of work. The QASP focuses on he level of performance required by the statement of work rather than the methodology sedby the SP to achieve that eval of performance. The QAsP sa government document used to spec the nspation ar acceptance requirements of he Task Order SOM. For this eason, is necessary thet he Task ‘ders SW and QASP be writen In conjunction wth each ater (FAR Subpart 6.103 request CO to receve the QASP fom the ame act responible fo technical requirements © Wisthe government’ responsibility te develop a QASP and conduct a quality assurance (QA program with suicient igor to ensre mission accomplishment and ficiency 4 Forcommercial serves, th QASP shall be consistent with any exiting commercial practices. 3. Direction ‘othe tent possi, the atached templates wil bused The contract shoul consider he requirement therein when preparing he submission, ‘the Goverment may ether prepare the QASPo equ the oferors to submit 2 proposed QASP fr the Government's consideration in development ofthe Government's plan (rae subpar 3.608, Inspection wil ocuracording othe schedule dseribedin the Summary Planting Table Table 1} and mei asrequied. When the SPs QC program proves to works wel, and performances consistent good, the amountof the srvllance can be decreased, Ifthe SPhas nat equsled a exceeded the AQ, peformancels considered hitpsntane.nih govisorvicosicio-sp3-io-993-smal-businesstoosiqualty-assurance-survallance-plan-qasp-tomplate 2051772018 Qualty Assurance Surveliance Plan (QASP) Template tothe correc performance pid in which the work as proded Accurate and thorough surveilance and documentation frequired foram efectve and suitable GASP. Surveillance documentation and epot (asvally monty prepares bythe COTR/FO willbe maintained inthe COTR/PO ile. The COTR/PO le wil also contain copy ofthe contac sleontact amendments, modifications surveillance reports, ‘PR Forme and ther documentation requ by the ACO. Esty ture ang complete document ar eguirad the management and survelance tesm mustbedciplind in fling out the required documents. The inspection and acceptance of SP products and serves should bebased upon lal stated itera and nt opinion and anecdotal evidence. Completeness, snony, and accuracy are required to document both sstistactory and unsatsacor perfomance. This QASP dicts atleast the ollowing document be use ‘The OASP Summary Planing Table (Se Table 1) Fi ro ofthis table foreach delvertle, (Fill outonly one row for repeated deliveabes, odie satsrepars) '5 Provide full dexcrpton ofthe Performance Standard and the Acceptable Quality Lev, This tex maybe of substantia leng® the Performance Standrd and Acceptable Quality eve ‘Te QS? Fvaluaton/ecisionetion Table See Tble 2} iran this table, andl suppeting documents, a ving documents as separate, but companion document ths QUSP § Flloutone row of hietable foreach SPECIFIC OCCURANCE ofa daliverble, § Fill out anew row foreach epeted deliverable, tke periodic status reports, 6 Fllout new row foreach Reraton ofthe same deliverable, nd note this, for exmole, by designating ae "Selveny #2" § Provide fall decripton inthe remaining columns. Documentation ofthe SP performance: § Summary information (which includes alist of al deliverables, final and intermediate milestone and delivery dats, track to plan information, budget information, earned value (if requited),rsk management analysis by task and subtas, detailed budget information (to include budge o plan), evaluation titeria for each major definable deliverable, andr other key indicators to measure the qualty of the components delivered as part of the task rder and '§ Periodic evaluations (minutes ofthe weekly or period determined by COTR/P0) 4. Implementation hitpsntane.nih govisorvicosicio-sp3-io-993-smal-businesstoosiqualty-assurance-survallance-plan-qasp-tomplate sito51772018 Qualty Assurance Surveliance Plan (QASP) Template "he Evalution/Deesion/Ation Table should be customize o meet the specific needs of he task order. Deliverables and the required delivery ates re specified inthe Task (der. Mlestanes ard adtona subtasks may need tbe estabished and monitored. The goverment needs to establish asuvellance program sufclent to manor selverable production schedule and ually. The govenment should sso ensure thal the SP as established intemal methodology to both produce the deliveabe and assure ‘The Contracting ofc’ Technica Representative (COTA i responsible for monitoring assessing, reacting, nl epertingon the echrical performance ofthe Contactor on 2 day today bass and has primary responsibilty for completing the QASP inspection, valuation ane documentation his extremelymportant forthe COTR to estbish and ‘maintain a team-oriented line of communication wit the Contacto’ Project Manager (PM) andthe PM'soffice staff when monitoring the SP functions. Meeting shouldbe hold ona regularbass inorder identi and resolu serious problems. Key outcomes ofthe meetings shouldbe documentedin the comments secon ofthe QAS? ‘The contactor’ performance shouldbe evaluated bythe COTRIn terms ofa speci set of products and actives, aczovlng to tree categories “supetior" “acceptable and unacceptable” The ceria foreach of the perfomance levels willbe defined and discussed prior tothe start ofthe tsk a subtask. In general the work wil be evaluated termsot how well the requirement ofthe contract are satisfied, the ete to which the werk performed flows the approach found inthe contractor's technical propel, ‘The QRS records in Table 2 wl substantiate the government’ position in cage the government seeks monetary deduction rm the contractor fr poor performance, f {government ction or lackof ation caused the usatistectory performance ths alo wil be documented the Evaluaton/DecsonAetion Table. A memorandum willbe prepered bythe COTRIPO explaining the goverment action ang submits with the monthly eportothe ACO. Unsatstactory contract performance willbe reported immediatly tothe ACO andthe contactor. The contactors allowed to answer how the lscrepancy wile corected nd how occurrence wil be avolded, Appropriate supporting dacumentaton willbe forwarded tothe ACO. A copy willbe maintained inthe COTR/PO le, (QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) TEMPLATE hitpsntane.nih govisorvicosicio-sp3-io-993-smal-businesstoosiqualty-assurance-survallance-plan-qasp-tomplate 4n051772018 Qualty Assurance Surveliance Plan (QASP) Template Task Order Tite Task order ‘sof: mmooyeer 1. INTRODUCTION ‘Note: Guldanc presented nas wth pasgraph borders, while actual content presented in normal font, Please delat al ance when inalzing the QASP. ‘Summarize ask Orer [ask Order Title, Objectives, and Scope her, replacing tis comment with he summary. 1 Purpose ‘This QASP specially earesponds to the SOW Section 5, Specific Tasks, Tha Section discusses the requirements ad standards of performance fhe award. Tis document provides asurvelane plan sufient to ensure SP performance and compliance withthe FAR hitpsntane.nih govisorvicosicio-sp3-io-993-smal-businesstoosiqualty-assurance-survallance-plan-qasp-tomplate sito2. Surveillance Frequency and Sampling Method 2.1 Planning The objective of his Surelance Plan ist evaluate how the {Tas Order Narn) Task Oder is being performedby (Service Provider) 9¢_{Location Provides narrative nth section gvngsummary QASP information about each deliverable that willbe evaluated. The ene should match the deliverables specie in ‘he task order. Do not repeat he technica specication fom the SOW fr each subtask, bt ocus on nating how you wil cat out quality assurance onthe elivrables. You may order these QASP deliverables in any sequence you find convenient, fr example inthe narative order f Section Sol he SOM; inthe order af the Deliverables Tbe ofthe SOs in order delivery dates inorderby Frequency a every, Replace this comment with the narrative, -llutthe QASP Summary Planing Table Table) based onthe above native. Describe the quay assurance survellance method that you wil use foreach etverale. Als copy the same information nto the Fvauation/eeisin/Action Table Table 2} as you need ito be used when evaluating EACH SPECIFIC OCCURANCE of etverole, Table planning table; Table 2 san execution table, ‘quality Assurance methods include: Random Sampling 100% inspection, Scheduled Obseations, Unscheduled Obseations, User Survey, Validate User [Customer Complaints, Period nspection, and thes a appropiate (See reletences fr defintons ofthe sample methods) Delete niscomment. ‘QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) ‘Summary Planning Table “ask order No. POC|Phoneje Ma hitpsntane.nh govisorvicosiio-sp-io-993-smal-businesstoosiqualty-assurance-survallance-plan-qasp-tomplate eno51772018 Qualty Assurance Surveliance Plan (QASP) Template Table: Summary Planing Table The Summary Planning Tele columns areflledin 35 follows: betwee Type Perfomance Standard Acceptable Quai evel Method Used reueney Ircentve 3) ‘Acceptable Quality MethodUsed Frequency Incentive (9) Lewet Numer the Surmary Tablevons sequently So they can be eleventh Detaied LslutlonDecsoniacion able, Give descriptive nme te deliverable Monthy Sau Report Management Pan, Software Design Speieation Tanstion lan et Using objective and measurable terns, describe the standarof quality you xpetthe Celverbletaehereto, For example restores desttop computer sence within four ourofresing woublerepeurng busresshoure ‘tote what vel of quaityforadeverblwil make tan acceptable devel, For ‘eample;mosts peroeane standard ofthe tne ‘aplinhow yu wilinsectdeverabesto termine tthe pafomnance standards ret, Methosinctue 10s inspecion oer usd for writen preci random or seredsednspections esting. ee. Statehow ten inspectionwiltate place them. Foreamalsladelverbie has AOL 95%, you may choose a payan Incentive ithe perfomance standards met 00% of he tine napartclar pero. _Aernatvey you may choose to reduce payment fie perfomance standard ismetlss than oof he tie ina parce prod hitpsntane.nih govisorvicosicio-sp3-io-993-smal-businesstoosiqualty-assurance-survallance-plan-qasp-tomplate mo51772018 Qualty Assurance Surveliance Plan (QASP) Template [QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) “ask order No: Poc/PhoneE-Mab ot, Esch Pert Aeceptable Method Freq) Incentive Eval, Compliance Causative Effect Action Date Del Delverable std Quality Used (HE) ate bevel Factor on Required tion — No No, instance or Level Mission ea, re »y Detivery n/Decslon/Action Table Table: Detaled Evaluation/Decsion/Action Table The Detaled Evaluaton/Decson jo Table columns rile ina follows hitpsntane.nih govisorvicosicio-sp3-io-993-smal-businesstoosiqualty-assurance-survallance-plan-qasp-tomplate ano51772018 Reference Debora No Detwerble type Acceptable Quality Level ethos ued ante) compliance Lee ct on Mision 3 ASP Template 508 NITAAC Government Links services ccessibty 08 Login PainWeting Contract Holder Loin UsAgow Qualty Assurance Surveliance Plan (QASP) Template Lseshe number inthe Summary abe forthedelverabie type bing elated Uscthe sme desert name ofthe dverable a uedinehe Summary Tbe. Ads any information necessary to mak tunis the ate ofa month status repo, or resdelvery formation about a second osubsequer diver ofthesame produc Summa the andar quality satedin the Summary Tbe Summaraethe AQ.statedin he Summary Tbe Summarize the method dascrpt.on sated inthe Summary 2 epeattheFequency of inspection sated nthe Summary abe ‘ummaraethe incentive dsepin sated inthe Summary abe ive tne dt ofthe speci evaluation. Fr ecuring deliverables, ge the dt othe partiuarnstance ofthe delverabe. For e-delveris, pe the date ofthe re-delvey, asuisoftheevalation Repo: thin the same objective andmeasuabetens we tostatethe perfomance standard itt evaluation snot sastatry, cxlain any cusatve factors trie easton snot stator explin any impact onthe sion. tre calation's not satan, crn any action needed. Restmision at "This action date sould bein alent wth any sales inthe SOW sto redelery requirements, I See Provider Discrepancy Reporthas bean ieated, cori urbe hae Social Media Have Questions? hitpsntane.nih govisorvicosicio-sp3-io-993-smal-businesstoosiqualty-assurance-survallance-plan-qasp-tomplate anno51772018 Qualty Assurance Surveliance Plan (QASP) Template hitpsntane.nih govisorvicosicio-sp3-io-993-smal-businesstoosiqualty-assurance-survallance-plan-qasp-tomplate ron0