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Mohd Fahmi Bin Zainal Ariffin

Project Manager
Yayasan Usahawan Malaysia (MyPreneurship)

(+60) 189421196 | fahmi.za@gmail.com | MYR 5,000 | Shah Alam, Selangor

Experience

13 years of total experience

Dec 2017 - Present Project Manager


Yayasan Usahawan Malaysia (MyPreneurship) | Selangor, Malaysia

Industry Non-Governmental Organization (NGO)


Specialization Project & Corporate Partnership & Sponsorship Sales
Role Corporate Event Lead
Position Level Manager
Monthly Salary MYR 5,000

Jun 2017 – Nov 2017 Senior Project Executive


(6 months) Hitman Solutions Sdn Bhd | Selangor, Malaysia

Industry Exhibitions / Event management / MICE


Specialization Sales - Telesales/Telemarketing
Role Telesales Consultant
Position Level Senior Executive
Monthly Salary MYR 4,000

Apr 2017 - May 2017 Business Development Manager


(2 months) BizReach, Inc. | Kuala Lumpur, Malaysia

Industry Human Resources Management / Consulting


Specialization Human Resources
Role Recruitment/Staffing
Position Level Manager
Monthly Salary MYR 4,500

Mar 2017 - Mar 2017 Business Development Manager


(1 month) Intelek Talent Solutions Sdn Bhd (Shah Alam) | Selangor, Malaysia

Industry Human Resources Management / Consulting


Specialization Training & Development
Role Training & Development
Position Level Manager
Monthly Salary MYR 4,500

Updated 14 March 2018


Oct 2016 - Feb 2017 Business Development Manager
(5 months) TRT Malaysia

Industry Consulting (IT, Science, Engineering & Technical)


Specialization IT/Computer - Hardware
Role Others
Position Level Manager
Monthly Salary MYR 6,500

Jul 2013 - Sep 2016 Project Manager


(3 years 3 months) [HR ASIA] BUSINESS MEDIA INTERNATIONAL (BMI) | Selangor, Malaysia

Industry Exhibitions / Event management / MICE


Specialization Sales - Telesales/Telemarketing
Role Telesales Executive/Account Manager
Position Level Manager
Monthly Salary MYR 5,000

Telesales my forte, telemarketing for me is ability to convey right words in handling phone
conversation that elevates the interest of prospects.

I have the composition to drive in revenue and capability to recruit, train, coach & retain staff.

Sponge within stress situation & channel productivity.

Excellent skills:

1. Telesales, Pitching & Cold Callling


2. Lead Research
3. Target Market
4. Elevator Pitch
5. Objection Handling
6. Second Voice
7. Recruitment
8. Project Training
9. Team Coaching
10. Retaining Employees
11. Sponsorship
12. Partnership

and many more..!

AVERAGE Monthly Salary = MYR 6500.00 = (BASIC PAY, MYR 3500) + (COMMISSION,
AVERAGE MIN. MYR 3000++)

RESPONSIBILITIES
1. Take the lead role in driving revenues, closing deals with clients and ensuring payments
made on-time by clients.
2. Responsibility for the sales process from initial point of contact (lead generation),
presentations, proposals, through contract negotiations and execution.
3. Meet/exceed minimum quarterly and annual sales objectives.
4. Work closely with the sales teams, utilize relationships to ensure that product implementation
schedules are met based on KPI's.
5. Facilitate strategic resources to assist in the sales process.
6. Engage, equip, and lead all sales channels (including distribution partners) with appropriate
training, tools, minimum standards and strategy development for products and services.

Updated 14 March 2018


Year 2013 Projects:

SME SOLUTIONS EXPO 2013 :-


Newly join, Avg. 2weeks till end of sales cycle.
Earn Commissions MYR 3000+

SME100 Awards - Malaysia's Fast Moving Companies 2013 :-


Highest (#1) Nominations & record breaking
Earn Commissions MYR 5000+ (Nomination Fee),
Highest (#1) Earn Commissions Total Commissions MYR 10000+
The earliest to become LEAD Auditor in Judging process.

***Confirm, Promotion & Salary Raise - Achieved target earliest, earlier than stated in
probation T&C.

Year 2014 Projects:

SME SOLUTIONS EXPO 2014 :-


*Non-designated project
(Assisting other team hit sales target)
Earn Commissions MYR 2000+

HR ASIA - Best Companies to Work For in Asia 2014 (Singapore Chapter):-


Earn Commissions MYR 6000+ (Nomination Fee + Total Commissions)

HR ASIA - Best Companies to Work For in Asia 2014 (Malaysia Chapter):-


Highest (#1) Nominations & record breaking
Earn Commissions MYR 5000+ (Nomination Fee),
Highest (#1) Earn Commissions Total Commissions MYR 27000+
The Designated LEAD Auditor in Judging process.

Management Job Fair 2014 (Premium Career Expo):-


Highest (#1) Earn Commissions Total Commissions MYR 7000+
and during event taking the role as Asst. Hall Manager.

SME100 Awards - Malaysia's Fast Moving Companies 2014 -


Highest (#1) Nominations (2nd consecutive year!)
Earn Commissions MYR 4000+ (Nomination Fee),
Highest (#1) Earn Commissions Total Commissions MYR 13000+
The LEAD Auditor in Judging process.

CURRENTLY
(1st Regional recognition)
SME100 Awards - Fast Moving Companies 2014 (Singapore) in conjunction with AEC2015
Implementation.

2011 - 2012 Sales Manager


(1 year 1 month) THE THOMPSON PARADIGM GROUP SDN BHD | Kuala Lumpur, Malaysia

Industry Education
Specialization Sales - Telesales/Telemarketing
Role Supervisor/Team Lead
Position Level Manager
Monthly Salary MYR 3,500

Monthly Salary RM3,500.00 is Basic Salary ONLY


***(Sales Commission not yet included)

Updated 14 March 2018


RESPONSIBILITIES

1. Take the lead role in driving revenues, closing deals with clients and ensuring payments
made on-time by clients.

2. Responsibility for the sales process from initial point of contact (lead generation),
presentations, proposals, through contract negotiations and execution.

3. Meet/exceed minimum quarterly and annual sales objectives.

4. Work closely with the sales teams, utilize relationships to ensure that product implementation
schedules are met based on KPI's.

5. Facilitate strategic resources to assist in the sales process.

6. Engage, equip, and lead all sales channels


(including distribution partners) with appropriate training,
tools, TTG minimum standards and strategy development
for TTG products and services.

EXPERIENCES GAINED

1.Experience in produce, sell & execute events in Professional Training field.

2. Recent sales experience exposing areas were:-

- Banking & Finance


- Human Resources
- Management
- Engineering
- Oil & Gas
- Manufacturing
- Supply Chain & Logistics
- Infrastructure
- Information Technology
- Marketing
- Maritime/Shipping

3. Liaising with Decision Makers such as C-Level Management, VP, GM, HODs & Senior
Management Divisions.

4. Experience in PR & Rapport. Also skilled in use of internet, software applications including
PowerPoint, Word and Excel.

5. Excellent oral and written communication skills and knowledge in Sales, Marketing &
Promotions.

ACCOMPLISHMENT
Achieve 3 Promotion & Raise in a year.

Beginning Job Title:


Sales Executive to Team Leader,
Team Leader to Sales Manager,
Sales Manager to Sales Director.

REASON FOR LEAVING


Seek for better career advancement opportunities, new platform and exposures.

Updated 14 March 2018


Aug 2010 - Jul 2011 PERSONAL CONSULTANT
(1 year) MECCA SOUTH RESOURCES

Industry Consulting (Business & Management)


Specialization Advertising/Media Planning
Role Consultant
Position Level Senior Executive
Monthly Salary MYR 2,900

RESPONSIBLE TO:-

1. SUPERVISE ALL FLOW OF SCHEDULE ACTIVITIES


2. CLOSING OFFERS & PROJECT OPPORTUNITIES
3. EXPAND MEDIA BRANDING FOR CLIENT

Mar 2010 - Jul 2010 Studio & Marketing Manager


(5 months) Linda Jasmine Performing Arts Studio Sdn Bhd

Industry Arts / Design / Fashion


Specialization Marketing/Business Development
Role Business Development
Position Level Senior Executive
Monthly Salary MYR 2,500

RESPONSIBLE:

1. Responsible in gathering, auditing past legal documents,


transaction & accounts.
2. Identify weaknesses & correct documents procedures.
3. Implement proper guidelines for other workers & instructors
so as to comply company's protocols, secular, conditions & regulations.
4. Obligation to create diversified sources & implement new approach in results both generate
profitable gain.
5. Ensures performance of profit is consistence & persistence within company's target.
6. Observation towards company's momentum & surroundings is at attainable level.

May 2008 - Dec 2009 Emerald Manager


(1 year 8 months) Kenshido International Sdn Bhd

Industry Education
Specialization Education
Role Others
Position Level Senior Executive
Monthly Salary MYR 2,200

I Present to Potential Networker About Product Knowledge


I Elaborate The Functions Of Marketing Plans
I Assists In Closing Presentations

Apr 2005 - Apr 2008 Unit Trust Consultant


(3 years 1 month) Southern Mutual Bhd

Industry Banking / Financial Services


Specialization Finance - Corporate Finance/Investment/Merchant Banking
Role Investment Banking
Position Level Junior Executive
Monthly Salary MYR 2,000

Updated 14 March 2018


My job obligation is to assist client who is interested to invest the money into a proper financial
plan that we call as a unit trust fund. I help to make the client or customer to understand how
the fund works in a financial institution.

Education

2005 MALAYSIA MARITIME ACADEMY (ALAM)


Advanced/Higher/Graduate Diploma in Maritime Studies | Malaysia

Major Nautical Studies


CGPA 3.23 / 4.0

Skills

Advanced Medical First Aid, Global Maritime Distress and Safety Syst, Radar Observer,
Automatic Radar Plotting Aids, Advance Fire-Fighting, Electronic Navigational Aids -
Operation, Tanker Familiarization, Steering Certificate - Navigation, Survival Craft
Efficiency
Intermediate IT KNOWLEDGE

Languages
Proficiency level: 0 - Poor, 10 - Excellent
Language Spoken Written
Bahasa Malaysia 8 7
English 7 7

Jobstreet English Language Assessment (JELA)


Date Taken 18 Jan 2013
Score 34/40

Additional Info

Expected Salary MYR 5,000


Preferred Work Location Kuala Lumpur, Selangor, Anywhere in Malaysia

Other Information
Graduated from Malaysia Maritime Academy (ALAM) in February 2005. I have one-year experience onboard merchant ships.
I have knowledge in navigation, celestial body, cargo operation, cargo documentations.

My interests however is in SALES & COACHING primarily.

Secondarily, shipping business and logistics. Any kind of merchant shipping business and also ports operation adaptable. I
can work in office environment also outside operation. I have basic skills in life saving & firefighting equipment, basic in
maintenance work, and seamanship practices. I have joined 3 merchant ships within one-year period, 2 were chemical tanker
ships and another was container ship. I have experienced in foreign countries port operation. Dealing with agents,
consignees, and even basic work on stability of ship.

Besides that I've exposed in management environment such as dealing with paperwork, communicate with customer and etc.
I'm a hardworking person, teachable, independent, willing to learn, willing to execute orders given to me, execute any tasks
that been designated to me.

Updated 14 March 2018


Additional Initiative - Personal Development Professional Courses:
1. Marketing & You Seminar
2. Marketing Power Seminar
3. Enrollment of Advertising, Marketing & Promotions Personal Coaching Course.
4. Certified Professional Course - Train The Trainer (TTT) 2010 By (Richworks Resources Sdn Bhd)

I am Experienced TELESALES LEADER & MANAGER that able, as below:-

- Coaching, inspiring and motivating a sales team.


- Ensuring the team meets the sales targets.
- Sales training, development, and performance management.
- A good understanding of the market dynamics in the respective sector.
- Developing sales strategies to guarantee success and growth.
- Developing and maintaining customer relationships
- Disciplined use of CRM system, communication and customer management.
- Handling customer complaints and enquiries.
- Monitoring random calls for quality assurance.
- Forecasting and analysing sales data.
- Regular reporting of KPI’s to directors
- Keeping to targets and managing KPI’s.

About Me

Gender Male

Age 36 years

Telephone Number (+60) 18-942 1196

Address B-3A-12, Apartment Suria Ixora,


Jalan Setia Perdana U13/28
Preseint 3, Seksyen U13 Setia Alam,
40170, Shah Alam,
Selangor, Malaysia

Nationality Malaysian

Updated 14 March 2018

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