ACKNOWLEDGEMENT

“No creative work can be done in isolation. We need guidance and motivation at
every step of success”.
My case was also not an exception. I always felt guidance, motivation for the
fulfillment of the project. This report bears the imprint of many personalities who
have made contribution to the success of this project. So, I must express my sincere
gratitude to those who made this project a successful incident.

Preservation, inspiration and motivation have always played a key role in the success
of any venture. In the present world of cutthroat competition project is likely a bridge
between theoretical and practical working, willingly I have prepared this particular
project.

First of all, I would like to thank the supreme power, the almighty God who is
obviously the one who has always directed me to work on the right path of my life.
With this grace this project could become a reality. I would like to thank my project
guide Ms. Pooja Lekhi, Assistant Professor (KCL-IMT) who guided me during the
completion of my project and also thank to respondents.

I would like to thank all the respondents for helping me and giving me valuable
suggestion and opinion throughout the project.

Date (Name)

i
 STUDENT DECLARATION

This is to certify that I am Name student of M.BA- IV has undergone final project

research and prepared the report titled “Customer Satisfaction towards Patanjali

Products” based on it.

All the theory contained in reports is from the list of books given in the end of

bibliography, I have not copied from any report submitted earlier to this or any other

university this is purely original and authentic work.

Name

ii
 TEACHER DECLARATION

This is to certify that Name student of MBA-IV has undertaken project work on the

topic “Customer Satisfaction towards Patanjali Products” under my supervision

and guidance. During this course they found to be sincere and hard working.

Ms. Pooja Lekhi

Assistant Professor
KCL-IMT
Jalandhar

iii