Project Report

On
Socio Economic Development through CSR
Activities in Banks

Supervised By:
Bushra Ferdousi
Assistant Professor
Department of Business Administration
Dhaka International University

Submitted By:
Md. Mahamudul Hasan
Roll No: 15
Batch: 41st /A
Reg: No- 243055
Session: 2013-2014
Program: BBA
Major: Finance & Banking
Dhaka International University

DHAKA INTERNATIONAL UNIVERSITY

Date of Submission: 1st April, 2018

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 Letter of Transmittal
Date: 1st April, 2018
Bushra Ferdousi
Assistant Professor
Department of Business Administration
Dhaka International University

Subject: Submission of Project Report.

Dear Madam,

I am very pleased to submit my Project paper on “Socio Economic Development

through CSR Activities in Banks”. I have tried to the best of my sincerity and effort to
prepare the report covering the aspects of the topic as per your instructions and
suggestions.

I have tried my best to gain practical experience and tried to reflect the same in this report
with limited scope and knowledge. I wish your kind hearty consideration, if there is any
deviation in my report.

I want to thank for your friendly coordination to make the program success.

Sincerely Yours

………..........……….
Md. Mahamudul Hasan
Roll No: 15
Batch: 41st /A
Reg: No- 243055
Session: 2013-2014
Program: BBA
Major: Finance & Banking
Dhaka International University

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 Student’s Declaration

I, the under noted student of BBA program 41st Batch, Dhaka International University do
hereby declare that the Project report on “Socio Economic Development through CSR
Activities in Banks” is done by me under the close supervision of Bushra Ferdousi,
Assistant Professor, Department of Business Administration, Dhaka International
University. I also declare that this work does not violate any existing copyright.

I further undertake to indemnify the university against any loss or damage arising from
the breach of the foregoing obligation.

………..........……….
Md. Mahamudul Hasan
Roll No: 15
Batch: 41st /A
Reg: No- 243055
Session: 2013-2014
Program: BBA
Major: Finance & Banking
Dhaka International University

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 Supervisor’s Certificate

Certified that the Project report on, “Socio Economic Development through CSR
Activities in Banks” is the bonafide work of Md. Mahamudul Hasan, who carried out
the report under my supervision. Certified further that to the best of my knowledge the
work reported herein does not from part of any other project report or dissertation on the
basis of which a degree or award was conferred on an earlier occasion on this or any other
candidate.

He has been completed the practical project report at the, on successfully with excellent
performance under my supervision.

I wish him every success in his life.

……………………….
Bushra Ferdousi
Assistant Professor
Department of Business Administration
Dhaka International University

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 Acknowledgement

First of all I express my gratitude and praiseworthy to all mighty Allah for giving me
every assistance in the way of my life. It is an honor for me to express my gratitude to the
Dhaka International University for providing me all the facilities in every possible way to
prepare this Project report. The successful completion of this project might never be
possible in time without the help of some persons whose inspiration and suggestion made
it happen.
At the very outset, I would like to take the opportunity to express my heartiest gratitude to
my project supervisor Bushra Ferdousi, Assistant Professor, Department of Business
Administration, Dhaka International University for her dedicated supervision and patient
assistance. Without her guidance and support it would be very difficult for the successful
completion of my project paper.

I would like to take the opportunity to express my wholehearted gratitude to my fellow

friends, near and dear ones who offered encouragement, information, inspiration and
assistance during the course of constructing this report.

Finally, I would like to express my profound gratitude to my family members who have
given me the opportunity to accomplish the BBA program and making this report in turn.

……..........……….
Md. Mahamudul Hasan
Roll No: 15
Batch: 41st /A
Reg: No- 243055
Session: 2013-2014
Program: BBA
Major: Finance & Banking
Dhaka International University

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 Executive Summary
The dynamics of business has crossed its boundaries set decades back and have
introduced strong motives of societal well-beings in dispensing business and fiduciary
duties. The wind of globalization has also touched Bangladesh and CSR is being
interwoven into the psyche of local businesses.
However, the change process is slow and only in its infancy due to not having the proper
acceptance at the senior professional ranks or the board. The definition of Corporate
Social Responsibility (CSR) by the World Business Council for Sustainable Development
offers an acceptable definition. They state that "Corporate social responsibility is the
continuing commitment by business to behave ethically and contribute to economic
development while improving the quality of life of the workforce and their families as
well as of the local community and society at large”.
A study of CSR in Bangladesh provides a bird's eye view of how CSR engagements are
being structured and whether CSR initiatives are home grown within organizations or
being partnered with other specialized entities. A bank executive suggested that CSR has
been taken one step up at our organization. We call it sustainability and each bank account
holder is also being judged whether he/she is socially responsible to conduct business
with this bank or not. Starting in 2008, the company policy is to have a sustainability fund
of 0.75% of net profits to show their commitment to sustaining a CSR initiative.
In this report, I have chosen following banks as a sample: AB Bank Ltd, Bank Asia Ltd,
BRAC Bank Ltd, Dutch-Bangla Bank Ltd, Eastern Bank Ltd, EXIM Bank Ltd, Islami
Bank Bangladesh Ltd, National Bank Ltd, One Bank Ltd, Pubali Bank Ltd, Premier Bank
Ltd, Standard Charted Bank Ltd, Agrani Bank Ltd, Southeast Bank Ltd, United
Commercial Bank Ltd, Janata Bank Ltd and Social Investment Bank Ltd.
From analyzing there CSR practices, I have seen that total disbursement of those banks
for CSR practice in 2008 was approximately Tk.278.33 million. Given the corporate
culture in Bangladesh, CSR practices may be worked into smaller entities that are open to
suggestions and based on available experience larger corporations can build their CSR
practices. The market review presented above showed that the corporate bodies pay less
attention to CSR due to not being particularly convinced that it can add to strengthening
company image and ensure sustainability.
Finally, for CSR to take shape in Bangladesh it is vital to dissect real life cases pertaining
to CSR and partnerships within Bangladesh and beyond and develop a community of
CSR practitioners and facilitators/consultants.

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 TABLE OF CONTENT

Name of Topic Page No.

Letter of Transmittal ii
Student’s Declaration iii
Supervisor’s Certificate iv
Acknowledgement v
Executive Summary vi
CHAPTER ONE: INTRODUCTION 01-05
1.1 Background of the Study 02
1.2 Rationale of the Study 03
1.3 Significance of the Study 03
1.4 Objectives of the Study 03
1.5 Scope of the Study 04
1.6 Methodology 04-05
1.7 Limitations of the Study 05
CHAPTER TWO: LITERATURE REVIEW 06-13
2.1 Literature Review 07-09
2.2 Definition of CSR 09-10
2.3 History 10-12
2.3.1 CSR and its evolution 12
2.3.2 CSR, globalization and the changed environment 12-13
2.3.3 A Global Issue 13
CHAPTER THREE: SOCIO ECONOMIC DEVELOPMENT 14-21
3.1 Socio-economic challenges 15-17
3.2 Social and economic context 17-18
3.3 Socio-economic trends and prospects 18-21
CHAPTER FOUR: CORPORATE SOCIAL 22-27
RESPONSIBILITIES OF BANKS IN BANGLADESH
4.1 CSR of Banks and Role of Bangladesh Bank 23
4.2 CSR statements in annual reports of banks 23-27

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 CHAPTER FIVE: ANALYSIS AND FINDINGS 28-51
5.1 Corporate Social Responsibility of DBBL 29-35
5.2 Corporate Social Responsibility Dhaka Bank Ltd. 35-39
5.3 Corporate Social Responsibility of City Bank Ltd. 39-42
5.4 Corporate Social Responsibility of ONE Bank Ltd. 42-44
5.5 Corporate Social Responsibility of Southeast Bank Ltd. 45-49
5.6 Comparison in Selected banks about Corporate Social Responsibility 50
5.6.1 Education 50
5.6.2 Health 50-51
5.6.3 Humanitarian & disaster management 51
5.6.4 Culture & Sport 51
CHAPTER SIX: FINDINGS, RECOMMENDATIONS & 52-55
CONCLUSION
6.1 Findings 53
6.2 Recommendations 54
6.2 Conclusion 55
Bibliography 56

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