Robocall Index™ Snapshot – March 2018

National Robocall Index: 50 Most-Robocalled Cities in America

Rank City-Area Est. Calls Rec. Change (M:M) % Chg. Last Rank Rank Chg.
1 Atlanta, GA 138,135,800 18,613,800 16% 1 NC
2 New York, NY 123,001,400 16,763,900 16% 2 NC
3 Dallas, TX 120,966,000 14,766,600 14% 3 NC
4 Chicago, IL 111,816,400 12,083,400 12% 4 NC
5 Los Angeles, CA 109,775,100 13,996,000 15% 5 NC
6 Houston, TX 98,378,200 11,148,300 13% 6 NC
7 Baltimore, MD 75,274,300 16,597,500 28% 7 NC
8 Newark, NJ 61,489,100 6,984,800 13% 8 NC
9 Philadelphia, PA 56,993,000 7,808,400 16% 9 NC
10 San Francisco Bay Area, CA 56,893,600 7,988,600 16% 10 NC
11 Phoenix, AZ 55,522,700 8,854,900 19% 12 NC
12 Detroit, MI 53,472,900 6,820,800 15% 11 NC
13 Miami, FL 44,173,000 4,878,500 12% 13 NC
14 Ft. Lauderdale, FL 39,410,600 5,275,300 15% 15 NC
15 Riverside, CA 36,335,400 4,926,300 16% 16 +1
16 San Diego, CA 36,072,900 4,440,100 14% 15 -1
17 Tampa, FL 33,897,700 4,019,800 13% 17 NC
18 Seattle, WA 30,825,700 6,427,300 26% 25 +7
19 Birmingham, AL 30,314,700 4,153,700 16% 20 NC
20 New Orleans, LA 30,077,400 4,770,500 19% 19 NC
21 Denver, CO 28,907,800 4,317,900 18% 22 +1
22 Memphis, TN 27,804,400 1,182,200 4% 18 -4
23 Cleveland, OH 27,706,400 3,191,500 13% 22 NC
24 Baton Rouge, LA 27,689,200 4,788,800 21% 28 +4
25 Orlando, FL 27,506,300 3,005,300 12% 24 -1
26 Las Vegas, NV 26,900,600 1,879,000 8% 21 -5
27 Charlotte, NC 26,212,400 1,982,800 8% 26 -1
28 Alexandria, VA 25,657,200 4,465,600 21% 34 +5
29 Sacramento, CA 24,953,500 2,945,500 13% 31 -2
30 Buffalo, NY 24,792,100 2,747,000 12% 33 NC
31 Boston, MA 24,784,000 5,534,900 29% 44 +13
32 Augusta, GA 24,373,000 1,399,300 6% 27 -5
33 Fresno, CA 24,291,800 2,013,000 9% 29 -4
34 Camden, NJ 24,226,700 2,568,900 12% 33 -1
35 San Antonio, TX 23,636,500 1,691,800 8% 32 -3
36 St. Louis, MO 23,485,900 3,987,000 20% 42 +6
37 Bakersfield, CA 23,225,500 2,853,100 14% 37 NC
38 Columbus, OH 23,202,900 3,061,400 15% 39 +1
39 Raleigh, NC 23,192,100 3,489,600 18% 41 +2
40 Columbia, SC 23,067,300 1,876,800 9% 35 -5
41 Indianapolis, IN 22,378,100 2,447,400 12% 40 -1
42 Virginia Peninsula 22,299,000 2,156,900 11% 38 -4
43 Minneapolis, MN 22,245,200 3,185,300 17% 45 +2
44 Charleston, SC 21,962,800 1,133,100 5% 36 -8
45 Nashville, TN 21,232,200 2,856,700 16% 49 +4
46 Washington, DC 21,161,700 2,635,200 14% 47 +1
47 West Palm Beach, FL 20,891,100 2,351,300 13% 46 -1
48 New Haven, CT 20,826,000 4,186,500 25% 53 +5
49 Jackson, MS 20,825,500 4,186,000 8% 43 -6
50 Pittsburgh, PA 20,708,200 2,686,800 15% 51 +1
Highlights:

• There was an estimated 3.15 billion robocalls placed in March 2018. This marks a 14.9% month-on-month
increase in robocall volume, month-on-month, and a near 28.5% increase vs. March of last year.
• The 3.15 billion robocalls placed in March was the highest number of robocalls in a single month since we
launched the National Robocall Index™ in 2015. It is also the first time we have topped 3 billion robocalls
in a single month since we launched the index.
• March robocall volume amounted to approximately 1,178 robocalls placed every second, or 101.8 million
calls per day during the month. This is the highest per-second/per-day volume of robocalls recorded since
the Robocall Index was launched in 2015. Last month’s national robocall volume amounted to 1,136
robocalls placed every second, or 98.1 million per day.
• 100 percent of the 50 of the Most-Robocalled Cities in America saw month-on-month increases in robocall
volume in the month of March.
• Of all tracked cities, two saw a more-than-50% month-on-month increase in robocall volume. They were
Rochester, MN (up 421.2%), and Victorville, CA (up 66.3%).
• Of all tracked cities, only three saw decreases in call volume, month-on-month. They were Longview, TX
(down 86.2%), Lincoln, NE (down 79.1%), and Midland, TX (down 10.4%).
• Two new cities made the Top-50 “Most Robocalled Cities in America” list in March vs. February. They were
(#48) New Haven, CT, and (#50) Pittsburgh, PA.
• Fueled by a 16% month-on-month increase in call volume, Atlanta topped the YouMail 50 Most Robocalled
Cities in America™ list for the 28th month in a row, with its residents receiving nearly 138.1 million
robocalls in March.
• The 10 most-robocalled cities in March were exactly the same as February: (#1) Atlanta, GA; (#2) New
York, NY; (#3) Dallas, TX; (#4) Chicago, IL; (#5) Los Angeles, CA; (#6) Houston, TX; (#7) Baltimore, MD; (#8)
Newark, NJ; (#9) Philadelphia, PA; and (#10) San Francisco Bay Area, CA.
• The biggest “movers” on the March “50-Most-Robocalled Cities in America” list included (#31) Boston,
MA, which jumped 13 spots in the rankings, followed by (#18) Seattle, WA, which jumped 7 spots, and
(#36) St. Louis, MO, up 6 spots in the rankings for the month. The city that saw the biggest rankings drop
for the month was (#44) Charleston, SC, which was down 8 spots vs. February.
• 21 of the cities (42%) that placed on the list of 50 Most Robocalled Cities in America in the month of
March are based in the Southern U.S.

Robocalls Placed per Month, Day, Hour, Minute, Second

Last 13 Months /Month /Day /Hour /Minute /Second
MAR 2018 3,155,805,700 101,800,184 4,241,674 70,695 1,178
FEB 2018 2,747,768,500 98,134,589 4,088,941 68,149 1,136
JAN 2018 2,875,169,300 92,747,397 3,864,475 64,408 1,073
DEC 2017 2,779,456,500 89,659,887 3,735,829 62,264 1,038
NOV 2017 2,741,568,726 88,437,701 3,684,904 61,415 1,024
OCT 2017 2,497,627,000 80,568,613 3,357,026 55,950 933
SEP 2017 2,397,740,500 79,924,683 3,330,195 55,503 925
AUG 2017 2,905,398,500 93,722,532 3,905,106 65,085 1,085
JUL 2017 2,598,363,500 86,612,117 3,608,838 60,147 1,002
JUN 2017 2,530,355,000 84,345,167 3,514,382 58,573 976
MAY 2017 2,624,923,500 84,674,952 3,528,123 58,802 980
APR 2017 2,500,833,000 83,361,100 3,473,379 57,890 965
MAR 2017 2,456,467,500 79,240,887 3,301,704 55,028 917
 Cities with Largest Increases in Robocalls Received (by % change) – February to March 2018
City Change % Change
Rochester, MN 13,900 421.2%
Victorville, CA 171,200 66.3%
Fargo, ND 1,024,200 39.6%
Des Moines, IA 1,540,700 37.3%
Rockford, IL 148,300 36.0%
Ft. Collins, CO 1,796,200 33.8%
Duluth, MN 901,800 33.2%
Freeville, NY 952,200 33.0%
Colorado Springs, CO 2,177,200 32.5%

• The U.S. city that saw the biggest month-on-month increase in robocalls in March was Rochester, MN,
which saw a 421.2% increase in robocalls, followed by Victorville, CA, which saw a 66.3% increase in
robocalls. Other areas that saw the biggest increases in robocalls in March were Fargo, ND (up 39.6%), Des
Moines, IA (up 37.3%), and Rockford, IL (up 36.0%).

Cities with Largest Drops in Robocalls Received (by % change) – February to March 2018
City Change % Change
Longview, TX -36,800 -86.2%
Lincoln, NE -71,100 -79.1%
Midland, TX -402,100 -10.4%

• Of all tracked cities, only three saw decreases in call volume, month-on-month. They were Longview, TX
(down 86.2%), Lincoln, NE (down 79.1%), and Midland, TX (down 10.4%).
MOST-ROBOCALLED AREA CODES

20 Most-Robocalled Area Codes (March 2018)

Rank Area Code City-Area Est. Calls Received
1 404 Atlanta, GA 63,838,000
2 832 Houston, TX 48,556,100
3 214 Dallas, TX 48,043,400
4 678 Atlanta, GA 41,454,500
5 917 New York, NY 36,706,700
6 954 Ft. Lauderdale, FL 36,657,700
7 347 New York, NY 34,939,900
8 310 Los Angeles, CA 34,306,600
9 773 Chicago, IL 32,835,200
10 817 Dallas, TX 31,589,700
11 205 Birmingham, AL 30,314,700
12 770 Atlanta, GA 28,934,700
13 901 Memphis, TN 27,804,400
14 225 Baton Rouge, LA 27,689,200
15 407 Orlando, FL 27,506,300
16 305 Miami, FL 26,881,700
17 702 Las Vegas, NV 26,712,800
18 704 Charlotte, NC 26,212,400
19 713 Houston, TX 24,547,900
20 281 Houston, TX 24,124,500

• Five Texas area codes (832, 214, 817, 713, and 281) and three Georgia area codes (404, 678, and 770)
made the list of 20 Most-Robocalled Area codes in the month of March.
• Atlanta’s 404 area code received the most robocalls of any area in March (approximately 63.8 million).
• Three Florida area codes also made the list. Area code 954 (Ft. Lauderdale area) placed #6 on the list of
most-robocalled area codes with 36.7 million. Area code 407 (serving the Orlando area) finished #15 on
the list with approximately 27.5 million robocalls received in March, while Miami’s 305 area code finished
#16 on the list with 26.9 million calls produced in March.
• New York’s 917 was the fifth most-called area code (36.7 million calls placed), while 347 finished #7 on the
list, receiving 34.9 million calls.
MOST ROBOCALLED STATES

Robocalls Received (M:M Change)

20 Most Robocalled States by Volume (Mar. 2018)
North Dakota 39.6%
Rank State Est. Calls Received Maryland 28.3%
1 California 347,428,100 Massachusetts 27.5%
2 Texas 344,732,100 Washington 25.8%
3 Florida 244,237,800 West Virginia 24.3%
4 New York 206,996,500 … bottom five 39.6%
5 Georgia 199,291,800 Kentucky 11.3%
6 Illinois 125,278,800 Montana 9.7%
Nevada 8.9%
7 Pennsylvania 108,748,700
Mississippi 7.7%
8 Ohio 107,497,800
South Carolina 6.7%
9 North Carolina 102,560,500
10 Louisiana 94,820,300
11 New Jersey 85,715,800
12 Michigan 84,218,000
13 Tennessee 83,331,300
14 Virginia 78,913,200
15 Maryland 75,274,300
16 Alabama 75,098,400
17 South Carolina 57,546,100
18 Arizona 55,522,700
19 Missouri 49,045,800
20 Indiana 46,098,000

Highlights:
• California overtook Texas to become the most-robocalled state for the month of March. It received nearly
347.4 million robocalls during the month. Texas finished second with 344.7 million robocalls received.
• All 50 states saw an increase in robocall volume, month-on-month.
• North Dakota saw the biggest percentage increase in robocalls month-on-month (39.6%), followed by
Maryland (28.3%), Massachusetts (27.5%), and Washington (25.8%).
• The top-7 most-robocalled states received 49.9% of all robocalls in the month of March.
MOST-PROLIFIC ROBOCALLING PHONE NUMBERS

Top 20 Robocallers by Volume (March 2018)

Rank Robocaller Est. Calls Placed Type of Caller Caller
1 8009556600 43,608,100 Bank Debt Collector Capital One
2 3473942384 23,238,900 Debt Collector Portfolio Recovery
3 8776478552 12,305,100 Bank Debt Collector Wells Fargo
4 8882224227 11,796,200 Bank Debt Collector Santander USA
5 7732736136 11,762,800 Unknown Unknown
6 8002662278 11,452,400 Cable Debt Collector Comcast
7 8009423767 9,940,600 Unknown Unknown
8 8556510029 9,395,600 Telemarketer Uknown Lender
9 8009475096 8,638,700 Telephone Company AT&T
10 8008755164 8,498,200 Retail Debt Collector ERC
11 8558953382 7,266,200 Retail Debt Collector Fingerhut
12 8008165569 7,160,200 Debt Collector TSI
13 8666523145 6,544,800 Unknown Unknown
14 8664084070 6,396,300 Bank Debt Collector Barclay's Bank
15 8668903387 5,934,100 Bank Debt Collector Premiere Bank
16 8883346220 5,520,400 Bank Debt Collector PayPal
17 8474269203 5,506,400 Bank Debt Collector Chase
18 4077322416 5,449,900 Bank Debt Collector Chase
19 2627049780 5,432,700 Retail Debt Collector Kohl's
20 8665320423 5,410,700 Bank Debt Collector Citibank

Highlights:
• One national credit card company retains the most-active robocalling phone number with nearly 43.6
million calls placed in the month of March alone. Over the past 30 months (since we launched the
Robocall Index), this number has placed more than three quarters of a billion (865.7 million) calls.
• 13 of the most-prolific robocalling phone numbers in March were on the Top Robocaller List in February.
• The majority of the Top-20 robocallers (16 of 20) in March (80%) were debt collectors.
• The top 20 phone numbers in March produced 211.3 million calls during the month.
NEW YORK UNSEATS CHICAGO AS THE MOST-PROLIFIC ROBOCALLING CITY IN MARCH

Top 20 Cities that Made the Most Robocalls (March 2018)

Rank City Est. Calls Placed
1 New York, NY 99,577,600
2 Chicago, IL 95,858,600
3 Los Angeles, CA 85,981,600
4 Dallas, TX 82,992,000
5 Atlanta, GA 65,189,200
6 Houston, TX 53,139,900
7 Phoenix, AZ 52,219,600
8 Newark, NJ 52,163,300
9 Seattle, WA 46,046,100
10 Columbus, OH 45,758,100
11 Washington, DC 39,892,000
12 San Francisco Bay Area, CA 39,359,300
13 Philadelphia, PA 38,180,300
14 Orlando, FL 37,254,000
15 Baltimore, MD 35,760,800
16 Detroit, MI 32,341,200
17 Denver, CO 29,317,000
18 Miami, FL 27,999,700
19 Ft. Lauderdale, FL 27,033,600
20 San Diego, CA 26,579,800

Highlights:
• New York overtook Chicago to claim the top spot as the city that generated the most robocalls in March.
The New York area produced nearly 99.6 million robocalls in the month.
• Chicago finished in the #2 position on the list of cities that made the most robocalls with 95.8 million
outbound robocalls.
• Los Angeles remained third on the list of most-robocalling cities, with 85.9 million robocalls placed.
• For the first time since we began tracking, eight cities each placed more than 50 million robocalls in a
single month. They were New York, Chicago, Los Angeles, Dallas, Atlanta, Houston, Phoenix, and Newark.
CITIES WITH THE BIGGEST MONTH-ON-MONTH PERCENTAGE INCREASES IN OUTBOUND ROBOCALLS

Robocalls Placed by City (M:M Change) – Mar 2018

• Rochester, MN, saw a whopping
City Change vs. January Change
421.1% increase in outbound
Rochester, MN 13,900 421.2% robocalls, month-on-month.
Victorville, CA 171,200 66.3% • Other cities that saw big increases in
Fargo, ND 1,024,200 39.6% outbound robocalls included
Victorville, CA (up 66.3%), Fargo, ND
Des Moines, IA 1,540,700 37.3%
(up 39.6%), and Des Moines, IA (up
Rockford, IL 148,300 36.0% 37.3%)
Ft. Collins, CO 1,796,200 33.8%
Duluth, MN 901,800 33.2%
Freeville, NY 952,200 33.0%
Colorado Springs, CO 2,177,200 32.5%
Otterville, MO 473,300 30.2%
Charlotte Amalie, VI 180,400 29.6%
Boston, MA 5,534,900 28.8%
Baltimore, MD 16,597,500 28.3%
Fredricksburg, VA 1,993,000 27.8%
Dayton, OH 2,284,300 26.6%
Seattle, WA 6,427,300 26.3%
Madison, WI 1,161,400 26.3%
New Haven, CT 4,186,500 25.2%
Denton, TX 1,007,600 24.7%
Chattanooga, TN 2,623,600 24.6%
Spokane, WA 2,545,700 24.4%
Charleston, WV 1,355,000 24.3%
Gainesville, FL 2,027,900 24.2%
Lynchburg, VA 798,700 24.0%
Wilmington, DE 1,967,300 23.9%
Boise, ID 2,108,600 23.4%
Schenectady, NY 1,735,200 23.4%
Eugene, OR 1,597,100 23.3%
Sioux Falls, SD 764,000 23.3%
Cincinnati, OH 3,024,900 23.1%
Southfield, MI 900 23.1%
Manchester, NH 1,278,600 22.9%
Evansville, IN 1,586,300 22.7%
South Bend, IN 759,200 22.3%
Mobile, AL 2,088,700 21.6%
Springdale, AR 1,255,200 21.5%
Topeka, KS 540,700 21.5%
Alexandria, VA 4,465,600 21.1%
Milwaukee, WI 3,123,700 20.9%
Baton Rouge, LA 4,788,800 20.9%
CALIFORNIA PLACED THE MOST ROBOCALLS IN MARCH
20 States That Placed the Most Robocalls (Feb 2018)
Rank State Est. Calls Placed Robocalls Made (M:M Change)
1 California 244,244,500 North Dakota 97.1%
2 Texas 217,727,900 Vermont 71.3%
3 Florida 181,205,700 Hawaii 69.5%
4 New York 163,189,700 Delaware 54.3%
5 Ohio 104,356,600 New York 40.2%
6 Illinois 102,102,500 Bottom 5
7 Georgia 94,037,600 Wyoming -54.2%
8 New Jersey 66,692,800 South Dakota -27.0%
9 Pennsylvania 66,511,300
New Mexico -14.0%
10 Michigan 54,708,200
Maine -12.5%
11 Arizona 52,219,600
Kansas -5.0%
12 Washington 48,471,700
13 North Carolina 48,123,900
14 Tennessee 42,208,500
15 Colorado 42,017,200
16 Virginia 40,249,100
17 District of Columbia 39,892,000
18 Alabama 36,619,000
19 Maryland 35,760,800
20 Louisiana 32,566,000

Highlights

• California produced nearly 244.2 million robocalls in March--a 15.1% increase vs. February--to reclaim the
#1 spot as the most-prolific robocalling state.
• Other states that produced the most robocalls in March included Texas (217.7 million), Florida 181.2
million), New York (163.2 million), and Ohio (104.3 million).
• North Dakota saw the biggest percentage increase in outbound robocalls for the month of March (up
97.1%), followed by Vermont (up 71.3%), Hawaii (up 69.5%), Delaware (up 54.3%), and New York (up
40.2%).
• Wyoming saw the biggest percentage drop in outbound robocalls month-on-month (down 54.2%),
followed by South Dakota (down 27.0%), New Mexico (down 14.0%), Maine (down 12.5%), and Kansas
(down 5.0%).
• More than one in five robocalls placed in March (20.3%) came from either California, Texas, or Florida.
AREA CODES THAT PLACED THE MOST ROBOCALLS

Most Outbound Robocalls by Area Code (non Toll Free) (March 2018)
Rank Area code City-Area Est. Calls Placed
1 614 Columbus, OH 42,213,500
2 202 Washington, DC 39,892,000
3 347 New York, NY 37,133,900
4 312 Chicago, IL 30,601,300
5 407 Orlando, FL 29,065,600
6 972 Dallas, TX 26,645,200
7 210 San Antonio, TX 26,523,600
8 480 Phoenix, AZ 25,785,900
9 678 Atlanta, GA 23,991,200
10 646 New York, NY 23,419,500
11 773 Chicago, IL 21,815,200
12 954 Ft. Lauderdale, FL 20,932,100
13 469 Dallas, TX 20,780,900
14 913 Kansas City, KS 20,773,000
15 425 Seattle, WA 20,339,200
16 702 Las Vegas, NV 19,606,500
17 832 Houston, TX 19,391,600
18 213 Los Angeles, CA 18,380,600
19 313 Detroit, MI 17,967,800
20 904 Jacksonville, FL 17,594,200

Highlights:

• Four Texas area codes made the list of 20 most-prolific robocallers in March. Texas area codes 972, 210,
469, and 832, placed #6, #7, #13, and #17 on the list, respectively.
• Three Florida area codes made the most-prolific robocaller list. They were Orlando’s 407 area code (#5 on
the list), Ft. Lauderdale’s 954 (#12 on the list), and Jacksonville’s 904 (#20 on the list).
• Columbus, Ohio’s 614 area code was the most-prolific robocalling area in America for the fourth straight
month. This area generated 42.2 million calls during the month.
• Washington, DC’s 202 area code finished #2 with 39.8 million calls placed, followed closely by New York’s
347 area code, which placed 37.1 million calls.
41 AREA CODES GOT AT LEAST ONE ROBOCALL PER PERSON EVERY OTHER DAY IN MARCH

40 Most Robocalled Area Codes Per Capita (March 2018)

Rank Area Code Location Est. Calls Population PerCapita/mo PerCapita/dy
1 404 Atlanta, GA 63,838,000 1,222,904 52.20 1.86
2 225 Baton Rouge, LA 27,689,200 724,568 38.21 1.36
3 202 Washington, DC 21,161,700 566,825 37.33 1.33
4 347 New York, NY 34,939,900 1,330,503 26.26 0.94
5 901 Memphis, TN 27,804,400 1,132,183 24.56 0.88
6 571 Alexandria, VA 8,458,400 369,555 22.89 0.82
7 954 Ft. Lauderdale, FL 36,657,700 1,623,018 22.59 0.81
8 205 Birmingham, AL 30,314,700 1,383,851 21.91 0.78
9 478 Macon, GA 12,605,300 596,828 21.12 0.75
10 504 New Orleans, LA 21,047,600 1,012,591 20.79 0.74
11 214 Dallas, TX 48,043,400 2,321,856 20.69 0.74
12 501 Little Rock, AR 16,886,200 845,870 19.96 0.71
13 702 Las Vegas, NV 26,712,800 1,373,034 19.46 0.69
14 407 Orlando, FL 27,506,300 1,440,840 19.09 0.68
15 337 Lafayette, LA 16,629,600 884,317 18.81 0.67
16 240 Baltimore, MD 19,759,100 1,075,439 18.37 0.66
17 813 Tampa, FL 21,136,900 1,156,225 18.28 0.65
18 251 Mobile, AL 11,761,800 650,094 18.09 0.65
19 318 Shreveport, LA 20,424,100 1,143,157 17.87 0.64
20 216 Cleveland, OH 19,007,500 1,083,871 17.54 0.63
21 229 Albany, GA 10,144,500 579,377 17.51 0.63
22 832 Houston, TX 48,556,100 2,791,665 17.39 0.62
23 210 San Antonio, TX 23,636,500 1,390,662 17.00 0.61
24 561 West Palm Beach, FL 20,891,100 1,241,766 16.82 0.60
25 912 Savannah, GA 14,033,200 855,707 16.40 0.59
26 817 Dallas, TX 31,589,700 1,934,508 16.33 0.58
27 803 Columbia, SC 23,067,300 1,414,765 16.30 0.58
28 843 Charleston, SC 21,962,800 1,356,134 16.20 0.58
29 704 Charlotte, NC 26,212,400 1,647,911 15.91 0.57
30 919 Raleigh, NC 22,780,000 1,447,521 15.74 0.56
31 334 Montgomery, AL 16,856,600 1,080,475 15.60 0.56
32 615 Nashville, TN 21,174,600 1,362,222 15.54 0.56
33 512 Austin, TX 20,097,000 1,293,661 15.53 0.55
34 314 St. Louis, MO 19,421,800 1,258,594 15.43 0.55
35 917 New York, NY 36,706,700 2,459,156 14.93 0.53
36 267 Philadelphia, PA 19,291,600 1,308,769 14.74 0.53
37 313 Detroit, MI 23,012,400 1,580,054 14.56 0.52
38 254 Killeen, TX 10,591,600 734,083 14.43 0.52
39 601 Jackson, MS 19,967,900 1,401,745 14.25 0.51
40 706 Augusta, GA 23,949,600 1,687,230 14.19 0.51

Population by Area Code data by ZipAtlas.com

Highlights:
• For the 28th straight month, Atlanta's 404 area code topped the list of most-robocalled area codes on a
per-capita basis with 52.2 robocalls per person in the month of March. This translated to 1.86 robocalls
per person per day.
• Residents in 41 area codes received at least one robocall every other day during the month of March. In
addition to the 40 areas listed above, the 757 area code of the Virginia Peninsula also received one
robocall per person, every other day in March.

ROBOCALL INDEX VS. CONSUMER CONFIDENCE INDEX (MARCH 2018)

Robocalls

Consumer

Highlights:

For the past 28 months, we have been comparing the YouMail Robocall Index to the Consumer Confidence Index.
Because so many robocalls are from debt collectors, the thinking is that an increase in debt collection robocalls
might signal a decrease in consumer confidence, and conversely, a decrease in robocalls might signal an increase in
consumer confidence. For many months there has been some evidence of this pattern. A drop in robocall volume
has been matched by some increase (or lesser decrease) in consumer confidence. An increase in robocall volume
has been followed by a drop in confidence.

This month, there was an increase in robocalls and drop in consumer confidence, with this trend showing “strong-
ish” correlation for the second consecutive month.
Top-12 City Highlights:

YouMail Robocall Index™ -- The Most Robocalled Cities in America™ (March 2018)

Rank City-Area Est. Calls Rec. Change (M:M) % Chg. Last Rank Rank Chg.
1 Atlanta, GA 138,135,800 18,613,800 16% 1 NC
2 New York, NY 123,001,400 16,763,900 16% 2 NC
3 Dallas, TX 120,966,000 14,766,600 14% 3 NC
4 Chicago, IL 111,816,400 12,083,400 12% 4 NC
5 Los Angeles, CA 109,775,100 13,996,000 15% 5 NC
6 Houston, TX 98,378,200 11,148,300 13% 6 NC
7 Baltimore, MD 75,274,300 16,597,500 28% 7 NC
8 Newark, NJ 61,489,100 6,984,800 13% 8 NC
9 Philadelphia, PA 56,993,000 7,808,400 16% 9 NC
10 San Francisco Bay Area, CA 56,893,600 7,988,600 16% 10 NC
11 Phoenix, AZ 55,522,700 8,854,900 19% 12 NC
12 Detroit, MI 53,472,900 6,820,800 15% 11 NC

Atlanta
• Fueled by a 16% month-on-month increase in call volume, Atlanta topped the YouMail 50 Most Robocalled
Cities in America™ list for the 28th month in a row, with its residents receiving nearly 138.1 million
robocalls in March.
• Three Atlanta area codes were on the most-robocalled list in March 2018. The 404, 678, and 770 area
codes received a combined 134.2 million robocalls during the month.
• Atlanta’s 404 area code received the most robocalls of any area in March (approximately 63.8 million).
• Atlanta placed #5 on the list of cities that made the most robocalls in March (nearly 65.2 million).
• Atlanta’s 678 area code finished #9 on the list of areas that placed the most robocalls in March (23.9
million).
• Atlanta’s 404 area code finished #1 on the list of most-robocalled area codes on a per-capita basis in
March. Each resident in this area received an average of 1.86 (almost 2) robocalls per day—a slight
increase from February.

New York
• New York was the second-most-robocalled city in America in March with nearly 123.0 million robocalls
received—an increase of 16 percent, month-on-month.
• Two New York area codes also made the list of most-robocalled areas in March. Area code 917 was the
fifth most-called area code (36.7 million calls) in March, while 347 was #7 (34.9 million calls).
• The state of New York was the fourth most-robocalled state in America in March receiving 206.9 million
robocalls. The state of New York also placed the fourth most robocalls in March (163.1 million)
• New York overtook Chicago to claim the top spot as the city that generated the most robocalls in March.
The New York area produced nearly 99.6 million robocalls in the month.
• New York’s 347 area code placed 37.1 million calls in March, making #3 on the list of area codes that made
the most robocalls during the month. New York area code 646 finished #10 on the list with 23.4 million
calls placed.
• New York’s 347 area also placed #4 on the list of areas with the most robocalls received on a per-capita
basis during the month of March: 26.2 calls per person.
Dallas
• Dallas was the third most-robocalled city in America in March with 120.9 million robocalls received.
• Two Dallas area codes made the list of most robocalls received in March. The 214 area code finished at #3
on the list, followed by the 817 area code at #10 on the list.
• Dallas-area phones placed the fourth-most robocalls of any city in March (82.9 million).
• Two Dallas area codes finished among the 20 areas that made the most robocalls in March. Area code 972
finished #6 on the list with 26.6 million calls placed. Area code 469 was #13 on the list with 20.7 million
robocalls placed.
• Dallas’ 214 area code (#11) and 817 (#26) made the list of most robocalled area codes on a per-capita
basis in March. 214 received 20.6 robocalls per person, on average, while 817 received 16.3 calls per
capita.

Chicago
• Chicago claimed the #4 position on the YouMail Most Robocalled Cities in America list for the month of
March. Chicago received an estimated 11.8 million robocalls, fueled by a 12% increase in call volume,
month-on-month.
• Chicago’s 773 area code finished #9 on the list of most-robocalled area codes in March with 32.8 million
calls received.
• Chicago finished #2 among the list of cities that placed the most robocalls in March (95.8 million).
• Chicago’s 312 area code finished #4 on the list of most-prolific robocalling area codes in March with 30.6
million calls placed. Meanwhile, Chicago area code 773 placed #11 with 21.8 million robocalls made in
March.

Los Angeles
• Los Angeles placed third on the list of cities that made the most robocalls in March (85.9 million).
• Los Angeles was #5 on the list of most-robocalled cities in America in March with 109.7 million calls
received, a 15% increase vs. February.
• Los Angeles’ 310 area code finished #8 on the list of most-robocalled area codes in March with 34.3 million
robocalls received.
• Los Angeles area code 323 finished #18 on the list of areas that placed the most robocalls in March (nearly
18.4 million placed).

Houston
• Houston placed #6 on the list of most-robocalled cities in America for March, receiving 98.3 million calls, a
13% increase vs. February.
• Houston’s 832 area code finished #2 on the list of most-robocalled area codes in March with nearly 48.5
million robocalls received.
• Houston finished #6 on the list of cities that made the most robocalls in March. It placed nearly 53.1
million calls.
• Houston area codes 832, 713 and 281 finished on the list of most-prolific robocalling area codes in March
with a combined 97.1 million calls placed.
• Houston area code 832 finished #17 on the list of most outbound robocalls in March. It placed 19.3 million
calls in March.
• Houston’s 832 area code placed #22 on the list of most-robocalled area codes on a per-capita basis in the
month of March with 17.3 calls received per person, on average.

Baltimore
• Baltimore remained #7 on the list of most-robocalled cities in America in March with an estimated 75.2
million robocalls received.
• Baltimore finished #15 on the list of cities that placed the most robocalls in March with 35.7 million
robocalls placed.
• Baltimore's 240 area code received 18.3 calls per person in March, making it the 16th most-robocalled
area on a per-capita basis.
Newark, NJ
• Newark took the #8 spot on the YouMail Most Robocalled Cities in America list for the month of March,
receiving nearly 61.4 million calls in the month.
• Newark also claimed the #8 spot on the list of cities that generated the most robocalls in March with 52.1
million calls placed.

Philadelphia
• Philadelphia placed #9 on the YouMail Most Robocalled Cities in America list for the month of March. It
received approximately 56.9 million robocalls for the month, fueled by a 16% increase in robocall volume
vs. the previous month.
• Philadelphia claimed the #13 spot on the list of cities that placed the most robocalls in March with 38.2
million calls.
• Philadelphia’s 267 area code placed #36 on the list of most-robocalled areas on a per-capita basis.
Residents received an estimated 14.7 robocalls per person during the month of March.

San Francisco Bay Area

• The San Francisco Bay Area ranked #10 on the list of most robocalled cities in America with nearly 56.9
million robocalls received in March – a 16% increase in calls received vs. February.
• San Francisco also claimed the #12 spot on the list of Top 20 cities that made the most robocalls in March,
with 39.3 million calls placed.

Phoenix
• Phoenix placed #11 on the list of most-robocalled cities in America with nearly 55.5 million robocalls
received in March, an decrease of 19% vs. February.
• Phoenix claimed the #7 position on the list of cities that placed the most robocalls with 52.2 million
robocalls made in March.
• Phoenix’s 480 area code placed 25.7 million robocalls in March, which ranked #8 on the list of area codes
that placed the most robocalls for the month.

Detroit
• Detroit dropped to the #12 spot on the list of Most Robocalled Cities in America in March, with 53.4
million calls received (a 15% increase vs. February).
• Detroit’s 313 area code also finished #37 on the list of cities that received the most robocalls on a per-
capita basis. Residents of this area code finished March having received an average of 14.5 robocalls per
person during the month.
• Detroit claimed the #16 position on the list of cities that made the most robocalls in March with 32.3
million robocalls placed.
• Detroit’s 313 area code finished at #19 on the list of area codes that made the most robocalls in March
(17.9 million).