Professional Documents
Culture Documents
Overview
The Unprecedented Tell-All Guide through the Intricacies of Executive Recruitment
The single greatest opportunity that an organization has to improve both performance
and culture in one stroke lies in the hiring of a new executive—the right executive. The
fresh thinking of a skilled leader has the potential to unleash innovation, empower
employees, and generate wealth for the company. Similarly, a bad hire may mortally
wound the organization and cause ripple effects throughout the entire economy.
Hiring Greatness contains valuable insider strategies and tactics—previously only known
to a handful of America's wealthiest, elite head-hunters—to attract, recruit, and retain star
executives. Authors David E. Perry and Mark J. Haluska have completed more than 1800
search projects across five continents, maintaining a 99.97% success rate, and
negotiating more than $380 million in salaries. Like magicians unveiling the hidden ‘tricks
of the trade,' Perry and Haluska reveal:
One company created $3.8 million of market value each hour, for six months, simply by
hiring the right leader. Hiring Greatness takes you behind the scenes of one of the world’s
most profitable and secretive industries, meticulously showing how any organization can
make monumental hiring decisions that lead to massive success.
HIRING
GREATNESS
How to
Recruit Your Dream Team
and
Crush the Competition
By
David E. Perry and Mark J. Haluska
FOREWORD 4
INTRODUCTION 7
Defining Value 9
Why Greatness Matters 14
Height of Value - Knowing What’s Important 16
Sight of Value - Finding What’s Important 18
Flight of Value – Get what’s important 20
The “Perfect Storm” 24
CHAPTER 3: PREPARATION 37
RecruiterNomics 37
The Importance of Due Diligence 38
The Job Description – your foundational document 40
Creating the Position Profile 46
What’s In It for Me? 47
The Confidential Candidate Brief {CCB} 51
Your Interview Guide 54
ACKNOWLEDGEMENTS 158
“Hello” said the strangers voice, “Is this David Perry, the Rogue Recruiter
from the Wall Street Journal article?’
“It is!” I replied. ‘Who am I speaking to and how can I help you this
morning?” I replied. Obviously, the ‘Rogue Recruiter’ reference indicated that
the caller had read the Wall Street Journal article which revealed some of the
more innovative tactics I had employed for successfully getting in contact with
elusive and highly-desirable senior execs regarding executive search
assignments. The Wall Street Journal article was a lengthy and revealing piece
that had caused quite a stir in the executive search industry. It also brought forth
a flood of interest from individuals and companies floundering with their
executive recruiting efforts. Even NBC’s Today Show called requesting an on-air
interview.
“Are you the recruiter that did all those crazy things to recruit executives?
Was it all true? Are you as good as they say?’ he asked.
Now he had my attention. “Fred tell me what you do and what the
recruiters did for you.”
Fred and I had talked for a good half hour about his company and more
specifically why he needed to hire this COO. At the end of the call I agreed to
give him a proposal, and an extensive list of references.
So there we were, crawling through the Los Angeles traffic on our way to
meet Fred - and possibly heading straight back home. When we reached our
destination we were parked outside a nondescript industrial building made
entirely out of cinder block. Clean, neat, but certainly nondescript. Apparently,
neither the customers nor the owners of the company placed a high priority on
the image their building conveyed.
I pushed down hard on the buzzer. It was hot outside and I hoped they
had air-conditioning. After a few seconds, somebody, somewhere, must have
looked through the video camera to determine that we were okay to let in, and
that we were either harmless or lost, because the door was unlocked to allow us
to enter. We proceeded into a very small vestibule adorned with wood
paneling. The magazines on the coffee tables were all current. I was relieved.
The reception area was upscale for a manufacturing facility. That made me feel
hopeful that a candidate would not be alienated by an initial bad impression of
the office facilities.
For me though, the modest ‘digs’ were a good sign. I prefer to deal with
companies that focus on producing quality for their customers and aren't
unnecessarily obsessed with ‘image’. Personally I gravitate to companies that
solve real world problems not ones that spend a lot of time and money on fluff.
The boardroom was functional and had seen lots of traffic over the years. It felt
‘solid. This company was real.
Fred came in. He's a short guy, and was favoring his left leg. He was
followed by three other gentlemen who turned out to be retired executives
sitting on Fred’s Board of Directors. Fred introduced himself first then turned
toward the three gentlemen and introduced each of them quickly by name
only. I would learn their pedigrees later over lunch. Fred was gregarious and
welcoming and inquired about our flight and how we found the directions
getting here. I introduced myself and Michael and then turned to Fred and
said, “Let’s begin. I need to ask you three questions.”
Perhaps he was startled by my forwardness, but Fred fired back, "You work
for me now, and I'll be asking the questions.”
"Oh really!" I said. Reaching into the inside pocket of my suit jacket I held
out the envelope Fred used to send our signed agreement and check in. I
quickly produced a single slip of paper and held it up for Fred’s inspection
saying, “This is your check which I haven’t cashed. I’m going to ask you the
three questions. If you answer them correctly we will take the search if you
don’t we won’t and I’ll rip through the signature box, return the check, and we
can all go for an early lunch. Fair enough?” I didn’t bother to wait for his
response.
“First question. Fred I understand you hired not one but two of the Top
Search firms in America to find your Chief Operating Officer and they both
came up empty… did they give you a Hands-off List before starting?”
“Fred, did the search consultant present any of your competitors people,
or were most of the people you interviewed consultants” I quickly asked as
question number two.
Fred shook his head now and was about to speak when I interrupted him
and asked, “Fred did either search firm provide a written plan detailing their
approach to filling the search? Did they provide a Talent Road Map?”
When Michael started twisting my arm to let him join Perry-Martel and become
an Executive Search Professional (ESP), I was only too pleased at the prospect.
Michael had the experience of several hundred hires under his belt by this time
and certainly had the moxie! We had gotten off to a fast start working on two
critical hires together and he was soaking it all in. However, looking at him right
then and there I knew he didn’t approve of my reaction to Fred. Clearly he was
thinking, “You’re nuts. We just flew 3,000 miles for a meeting that lasted less than
6 seconds and now you’re going to rip us his check and go home?” It was a
priceless moment --- for me at least.
“We’ll take the search and complete it”, I said as I pivoted around to face
Fred. “Fred, I’m pretty certain that most of your competitor’s best executives did
not even know you had a search going. Further, in terms of attracting top-level
executive talent, I don’t think the fault lies with your company. I’ll tell you exactly
why the first two search firms were unsuccessful and why neither firm should
have taken your money. Because that’s all they did…take your money. The
previous executive searches have not worked out because you were only
getting access to a limited segment of the entire executive talent pool. The
options those firms were presenting to you were likely significantly limited by the
‘hands-off’ restrictions they were ethically bound by. And you have just
confirmed that they did not disclose any limitations that might compromise the
search. That’s one drawback to working with the larger search firms. Since they
deal with thousands of different companies every year, they are often restricted
from approaching any executives from companies that the search firms have
done business with during the previous 12-24 months. It is very likely that
because the two firms you hired where among the largest in the USA, many of
the firms you would have liked to talk to people from were on that list. Both firms
should have informed you about which of your competitors they could not
approach.”
I felt confident the search had not really been done thoroughly because I
understand the restrictions that ethical search firms are under with regards to
“poaching” from their clients. While the ethics are commendable, in this case it
drastically reduced the resource pool that the search consultants could draw
from, yet they did not disclose this to Fred. It is professionally sloppy, at best, that
neither search firm provided disclosure on the limitations of their search options.
They should have. I respect such agreements as well, but because I am a
boutique firm and highly selective in choosing clients, I have significantly less
‘hands-off’ restrictions on my searches. I also spend considerably more time
vetting both the client and the candidate to ensure a realistic and well-defined
mandate targeted at a scrupulously vetted list of candidates.
In any case, we spent the next two hours speaking with Fred and his Board
of Directors to get a clear idea of exactly what was needed in the role now and
what would be required after Fred retired because this was simultaneously a
succession planning exercise for the CEO role. We focused on competitive
issues around the business; where the plastics manufacturing industry was; what
impacted their competitiveness; how its customers bought; and what the Board
felt the company needed to do to maintain their lead. The technical aspects
are usually fairly straight forward. At a minimum though, no matter what stage
of growth the company is at, you need to appraise the culture and ensure you
understand what will work, what won’t work, and why in all cases.
Why Hiring Greatness Matters
Picking a person is the most important business decision you will make. What is an employee
worth? Not Compensation! But Value?
As an extreme example, entertainer David Bowie floated a personal bond issue a few years ago.
He offered investors a portion of his future royalties from previously recorded material and
receipts from future concerts. The “Bowie Bonds” were gone within an hour of the offer, for
more than $50-million.
In an even more striking case, when Dreamworks SKG went public, investors immediately drove
the value of its bonds to $2-billion. Dreamworks was a film studio without a studio, a film or
even a star. All it had was the intangible value of its founders: Steven Spielberg, Jeffrey
Katzenberg, and David Getten.
The intangible value of being — that’s what the new knowledge economy is all about. Veteran
information age guru Stan Davis confirms some insights into the increasing value of people in
today’s economy.
A person’s “Value” is just a measure of how much someone is willing to pay to obtain
something from them.
In Blur, Davis and Meyer make the point that the boundaries between your work life and your
home life are disappearing.1 In fact, today the rate of change and the depth of connectivity is so
fast that every person, product, service and company are blurring together.
Computerization and communications have made us all a linked community. There are, for
example, nine times more computer processors in our products than in our computers — nine
billion CPUs in item like phones, hotel keys, consumer electronics, day planners and cars.
As products are more driven by software, they become easier to link together. Intelligence and
information become the key value being offered in a consumable (some 90 percent of the value
of a new car is estimated to be in the computers and software it uses). And you are the value-
adder.
Instead of resources or land, “capital” today means human capital. It doesn’t take a shoe
factory to go into the shoe business these days. Nor do you need raw materials or fleets of trucks.
Nike became a shoe industry leader by concentrating on the value-producing capacity of its
employees, for design, marketing and distribution know-how. The real capital is intangible: the
person’s knowledge level, combined with an aptitude for application and execution… (more)
A-level talent is the most elusive and most essential part of a winning market
strategy. Hiring Greatness method cuts to the essence of the hiring process,
identifying the right person who can execute internal and externally. That
combination is rare, and drives success. - Seth Deutsch, President, Industrial
Group, AECOM
This book challenges every myth in the hiring process. If you want great people,
you need a great process. Hiring Greatness has it! - Luke Williams, NYT Best-
Selling author of The Wallet Allocation Rule: Winning the Battle for Share
If you’d really love to make a difference in this world, read this book and apply
its techniques. ”Timeless relevant and energizing”! A Brilliantly captivating and
vibrant Book! - George S, Best, MM, Vice President of Strategic Initiatives,
National Black MBA Association - Boston Chapter
Need a great leader? Then you need this book!” Chester Elton, NYT best-Selling
author of All IN and What Motivates Me
Talent Attraction is critical for growth. Hiring Greatness gives you the hard facts
and guidance to build a company that is not just good but great! Every leader
can learn from this book and be inspired to make changes that make a
difference.’ - Dr. Cindy Gordon, CEO, SalesChoice Inc.
The essential behind the scenes look at the nuts and bolts to recruiting and hiring
the next generation of leaders in the 21st century. A must have for Corporate
Talent Acquisition leaders, CHROs and anyone working with…or around them.”
Gerry Crispin, Founder and Author, CareerXroads
Inside cover
CEOs consistently rank "human capital" as one of the most important challenges
to the success of their organizations. Addressing that challenge requires hiring
great (not simply good) leaders. Hiring Greatness provides indispensable insight
into exactly what it takes to make that a reality! - Timothy Keiningham, New York
Times bestselling author of The Wallet Allocation Rule
Just when I thought he said it all, David Perry does it again! He is walking
proof that “creativity” and “out of the box” thinking will enable success for us
all. Having had the pleasure to read all his books, I remain amazed by his
informative and innovative approach with each reading, which builds upon
prior writings. Hiring Greatness introduced a unique formula for recruiting top
notch talent, which I intend to deploy at Numerix. Hiring Greatness is thought
provoking! It has caused me to re-think my entire approach to hiring C-level
candidates, or any potential employee for that matter. Numerix will now seek
to locate “future employees” who are not “currently running away, but toward
something”, as David suggest in Hiring Greatness. All hiring managers at any
company and in any industry must add Hiring Greatness to their reading list.’ -
Steven R. O’Hanlon, CEO and President, Numerix LLC
Hiring Greatness – the most critical business activity you MUST get right! David
Perry and Mark Haluska clearly define a systematic proven process that
unequivocally identifies, qualifies, attracts and lands greatness for you;
greatness that exponentially accelerates and improves your bottom line. - Skip
Freeman, CEO, The HTW Group; Author “Headhunter Hiring Secrets
Want to hire the right people for a high powered team that creates 'VALUE',
then read this book. - James Walsh, COO, Remitia
Most Canadians don't use language like how to ‘crush’ your competition, but
they are kidding themselves if they think that tough executives in the US and
China aren’t thinking of doing that each and every day. In their book Hiring
Greatness, David Perry and Mark Haluska point out that there is no substitute for
hiring the best—it’s people after all who produce income not assets. That’s the
difference between having a CEO like Steve Jobs at Apple or a Mike Zafirovski
at Nortel. Some difference. In this amazingly candid, must-read, David and Mark
disclose secrets to great recruiting—things like never hire a liar, people don’t quit
companies, they quit bosses and compensation is far more than just monetary
will take your company to a whole other level. - Bruce M Firestone, PhD, Ottawa
Senators Founder September 2015.
I've been recruited by Dave, retained his services as a recruiter and used his
book Guerrilla Marketing for Job Hunters to find and land my dream job. Now
I’m at a lean software start-up; recruiting a key executive in an environment
where all hires need to be great hires and Dave comes to the rescue again. –
Steve Munro, Chief Revenue Officer, Koneka
The recruiting industry often operates using smoke and mirrors. Misdirection
enables many firms to deliver mediocrity. Mr. Perry smashes the mirrors and
clears the smoke. In colourful fashion, he has given power back to companies
permitting them to extract true value from their recruitment projects and grow
their business with top tier executives -difference makers. Also a great read for
every executive search professionals. David has laid out a brilliant road map for
those individuals to become industry leaders. – Barry Johnston, VP Operations,
Ignite Technical Resources
David is a leader in his field with a proven track record applying common sense,
achieving success for his clients across a spectrum of disciplines and counties.
This book is a culmination of experience, wisdom, perseverance and results. A
must read. - Aubrey de Young , Chief Executive Officer, AMERICAS GATEWAY
DEVELOPMENT CORPORATION (AMEGA LTDA)
Yet another NEW perspective from the Masters!, If there was such a thing as
something more than a 360 degree view, Perry and Haluska have invented it.
Once again, I am totally amazed at their ability to surgically uncover details,
perspectives, viewpoints, and needs in order to satisfy the mission of the
employer, the applicant, the Team, and the company! Having partners like
these guys is almost an unfair advantage to accelerating success and ultimately
the bottom line! I am both anxious and also in awe in wondering what else they
can come out with! Prisa!!! - Larry Mench, Vice President of US Operations, Tim
Hortons USA, Inc.