Professional Documents
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EDUCATION
YOUNGSTOWN STATE UNIVERSITY - YOUNGSTOWN, OH
PURSUING BACHELOR OF SCIENCE IN NURSING (BSN) (Anticipated : 05/18)
WORK EXPERIENCE
CUSTOMER SERVICE ASSOCIATE. Guilford Lake State Park. Lisbon, OH (6/17- Current)
Answered phone calls and handle customer inquiries and complaints
Performed daily tasks and ensured that campground maintained proper standards
Effectively dealt with troubleshooting if customer issues elevated
Handled money with customer transactions and with closing register duties
TELEMETRY TECHNICIAN. St. Elizabeth’s Hospital - Progressive Cardiac Care Unit. Youngstown, OH (06/15 –10/15)
Monitor patients’ heart rates and rhythms on computer screens
Document and interpret rhythm strips at the start of each shift
Notify nurses and the charge nurse of any changes and critical situations
Answer call lights and telephones
Interact with doctors; provide patient reports
QUALITY INSPECTOR. Pennex Aluminum. Leetonia, OH (06/14 – 06/15)
Took measurements with calibers on different parts made of aluminum to verify dimensions are correct
Worked on the flare test machine to test whether car parts were either good or bad
Ran the OPG system to take accurate measurements on different production parts
BUSSER/DISHWASHER. Inner Circle Pizza. Canfield, OH (08/13 – 06/14)
Bused tables; cleaned area around the individual tables to satisfy the next customers currently waiting to be seated.
Occasionally worked as a dishwasher with the duty of busing as well
Answered any customers’ questions and assisted them in any way possible
As the restaurant closed each night, swept the floor, made sure all tables were clean, checked and cleaned the
restrooms, and wiped the windows
One day of the week, helped making pizza dough in the morning before the restaurant opened
MERCHANDISER. Dr. Pepper and Snapple Group. Youngstown, OH (05/13 – 08/13)
Drove to various stores; stocked shelves with products in specific locations throughout the store
Built displays in the store with certain can products
Worked with the store managers to satisfy their needs regarding what they wanted and expected
Condensed pallets to create more space in the stock rooms and cleaned up areas
VOLUNTEER EXPERIENCE
New Lease on Life Animal Shelter. Struthers, OH (2013 – 2017)
Rock ‘til Dawn, St. Jude’s Children Hospital Fundraiser. Youngstown, OH (2012-2016)
Angels for Animals, Greenford Township, OH (2011-2012)
COMPUTER SKILLS
Proficient in Microsoft Office to include; Word, Excel and PowerPoint