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Functional Skills
Project Implementation
- National Payment Aggregator (NPA), eGovernment Authority
- Cards (Debit/Credit) National Bank of Bahrain
IT Domain expertise
- Banking - Payments, Cards, ATM, POS & IVR.
- Infrastructure management
– SWIFT (ST400, SWIFT ALLIANCE)
Cards software
- CTL/Online, CTL/PRIME, u/SWITCHWARE,
Core Banking
– Bank Master (Kindle- UK), TC/4 (CMC/TCS)
Understanding of ISO-8583, EMV, APAC, SWIFT business & technical standards.
Interfaces for ATM, POS, IVR, SWIFT and Core Banking products.
Compliances & Certification for Visa, Master and other local/regional Payment Switches.
Infrastructure and Data Centre Management – Operations, DP Concepts.
Positions Held
Technical/IT Skills
Additional
Work experience:
1. Head, National ePayment Program – eGovernment Authority, BAHRAIN (Since Mar, 2010)
Objectives:
To achieve the strategic objectives of the e-Government vision in providing multiple payment
channels to the citizen as well as satisfying Ministry requirements for advanced payment
solutions.
Successfully implemented National Payment Aggregator.
Development and operations of a National ePayment Program
- Provide functional and strategic leadership in the development, integration and
implementation of Electronic Payment solutions.
- Research and participate in implementation electronic e-Payments projects.
- Manage Payment Technology and Business Changes, impacting organization.
- Expert knowledge of card systems and card business.
- Knowledge of Payment channel Interfaces such as eBanking, POS, Kiosks.
- Review and negotiate Payment Service Provider’s SLA terms.
- Responsible for the successful implementation of new ideas, technologies and services.
- Provide documentary & technical inputs to resolve escalated Customer payment disputes.
- Monitor and meet key quality and performance measures.
- Maintain compliance and ensure staff awareness on regulatory requirements, as and when
updated, affecting ePayments.
- Work with internal/external auditors and regulatory bodies with regard to their audits or
examinations and resolve any identified issues, expeditiously.
- Manage resources and monitor expenses to ensure maximum cost effectiveness, productivity
and process efficiencies.
Roles:
Support, bug-fix, test, certify, deploy Debit and Credit card Applications.
1st & 2nd level support for Cards Online, Batch, Interface Systems, ATM, POS and IVR
networks.
Operations Planning, Review Compliances; S/ware change specifications
Back office, settlement system support – Visa PC-EDIT, MCI – Pre-Edit
Team Lead
System Tests, UAT, Certification, Build compliance processes strategy & implementation.
Technical review, Product enhancement, Schedule release/Patch/software updates.
Rolling out EMV Mandates & Compliance for the Bank – S/wares / H/wares for - ATMs, POS
devices TIP & ADVT Certifications
Vendor liaison
Local, Regional & Overseas vendors for S/ware & Regulatory changes and requirements.
Negotiate Pricing, SLA terms, support, etc.
Budgeting
Prepare, Review & Monitor Budgets & Capex.
Prepare Project Costing, Approvals Letters, Roles and Responsibility Matrixes.
Applications, O/S, DB
Debit: u/Switchware by CSFi Florida – USA www.csfi.com.
Sun/Solaris E-450, Informix IDS, Windows client front-end & system Interfaces
Swift Interfacing
ST400 – Vax/OpenVMS, Swift Alliance - Window 2000 Server
Automation of MT1xx, MT2xx, MT 940/950 messages
Scoping migration to Swift Alliance from ST400 product
Application/interface support & training for the Banks staff on swift.
A process within the TSRM methodology from James Martin, adapted for assessing the
Year-2000 impact analysis. BIA is classified into:
Convert DEM (Deutsche Marks) values to EURO compliant values in 4 different phases. The
transition of phase-I would allow only the DEM values, Phase-II & III to allow the mixed
values - i.e. DEM & EURO and phase IV cutover phase to EURO.
Main objective to provide solution to the accounting system to calculate appropriate DEM
& EURO Equivalent values. Change all reporting methods to reflect the DEM & EURO
values. Modify existing modules to contain dual currency flexibility during phase II & III.
Rectify date impact for year-2000 within modules and carry out Unit, module and System
Testing.
Facility management to develop Applications, interfacing with the host application; build
standalone reporting & MIS modules.
Between Jan-96 to Feb-96, attended SAP R/3 orientation & Training programme at AIT
Infosys (I) Pvt Ltd – Seepz, Bombay, India
o This project was part of the System Security Audit Application. Designed as per Internal
Audit compliance guidelines and combining features of O/S System Security. To develop
Automated Audit Review utility. The main features are:
ANZ Grindlays Bank plc was the largest foreign bank in INDIA; over 56 branches with online
computing and banking facility. IT services catered to all segments of banking such as Retail,
Corporate, FX/ Trade, Treasury, Portfolio Management, Remittances, etc.
Project: Credit Card System (System Admin VMS, DBA - DecRDB) (Aug 92/May 94)
Project: Securities & Portfolio System (IBOS) System Admin - VAX/VMS – Ingress
II-BUILD II-Start-up/shutdown
Site procedure preparation
Ingress Parameter set-up and site initializing
Training users on VMS utilities & commands
EDP / System Officer (ICL S/39, ICL/101, S/36, Super LAN)(Oct- 88 to Oct-90)
END user Support for Bank Master, MIS, FX, FTE, Retail Banking application. Besides Data
Processing, Customizing job processes were part of job scope:
All India MIS processing Co-ordination
Procurement Control of Media, Consumables
Operational & User Support
Vendor Liaison & Job scheduling
Documentation and Procedure set-ups
Writing and documenting user Manuals, User training and support
Mannai Corporation was the leading Trading Company in the State of Qatar – AG. Business included
Structural Engineering, Offshore Services, Marine, Auto Sales, Agri-Business, Computer Sales and
Support, Management Services Division, Insurance, etc.
EOD processing, backups & end-user support
Applications were based on the online computing concepts
Internal & External customers liaison & support
Installing Vax hardware (MicroVAX) at client sites
System tuning, Data Migration planning
Application, system software installation & updates, licence management
User set-up, User training
Automating internal procedures for external clients
Inventorying EDP peripherals and liaison
Hinditron Computers were Digital Equipment Corporation’s distributors in India. It was engaged in
providing software consulting, computer hardware sales and hardware maintenance services. Major
responsibilities were:
User profile maintenance for Internal & External users.
Scheduling batch & queue jobs for external users.
JOB processing for external customers.
Computer Resource Usage and Billing controls.
Preventive maintenance scheduling.
Liaison with hardware engineers and application teams.
Consumable procurement for Data Centre.
Education:
Programs Contents
Open VMS VMS Utilities, System Security, System Operations, DCL Scripting
SWIFT Message Formats, ST400 Products, Swift Connectivity, Interfacing
Personal Details:
Date of Birth, Health, Marital Status September 05, 1958 / Perfect, Married (2 children)
Mailing Address 802, SWISS Town, Sadahalli Gate, Devanahalli, Bangalore 562110
Email Almeida.mark@gmail.com
Telephone India: +91-72593-78582