Professional Documents
Culture Documents
Corporate Culture
Chapter 3
Organizational Environment
● Task environment
- Affects directly
- Influences operations and performances
Organizational Environments
Technological General
Environment
Soc
al
Customers
io-C
ation
Labor Market
Competitors
ultu
n
es
Inter
Task
ral
Cu
e
oy
ltu
Environment
pl
re
Em
Management
Le
ga Suppliers
l /P ic Internal
ol m
iti ono Environment
ca Ec
l
Suppliers
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
4
International Dimension
● Provides New
• Customers
• Competitors
• Suppliers
● Shapes:
• Social trends
• Technological trends
• Economic trends
● Recent Trends
● Frequency of mergers and acquisitions
● Small business sector vitality
Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved.
9
Task Environment
Boundary-spanning employees
Inter-organizational partnerships
Mergers or joint ventures
Shift in paradigm
● Trust, value added to both sides
● Equity, fair dealing, everyone profits
● E-business links to share information and conduct
digital transactions
● Close coordination; virtual teams and people on site
● Involvement in partner’s product design and
production
● Long-term contracts
● Business assistance goes beyond the contract
Culture
that can be
Visible
seen at the 1. Artifacts, such as dress, office
surface layout, symbols, slogans,
level ceremonies
Invisible
2. Expressed values, such as “The Deeper values
Penney Idea,” “The HP Way” and shared
understandings
3. Underlying assumptions and deep held by
beliefs, such as “people are lazy organization
and can’t be trusted” members
Symbols
Stories
Heroes
Slogans
Ceremonies
Culture
Involvement Consistency
Culture Culture
Internal