Professional Documents
Culture Documents
www.unitycross.com
or call 877.970.5454
Bridal Consultants
&
Weddingstar
Lisa Hopkins, CPCE, CMP, is the director of catering
and conference services at The Houstonian Hotel in
Houston. She is currently the president of the National
Association for Catering and Events (NACE).
the perfect match! See page 8.
Table of Contents
gina’s portraits
Catering to Couples: The Top 10 Wedding Cuisine Trends........................... 8
Food is a part of every major celebration of our lives, and it certainly
plays a pivotal role at wedding celebrations. Discover the latest trends
for catering cuisine and explore tantalizing options within each.
24
Looking for additional sources of income for your business? Consider
proposal planning, a natural complement to wedding planning that can
lead to future business.
Real Wedding—Alabama...........................................................................................26
25
Transforming an all-black room was the challenge for this wedding in
Little River Canyon, Ala., inspired by the colors of fall.
Real Wedding—England.............................................................................................27
Windau Photography
An American bride and English groom used the 18th century, private
Spencer House palace as its source of inspiration for this classic event.
Columns
ABC Member Insight—Ronni Johnston, ABC™, Perfect Touch Custom
Weddings, Wichita, Kan............................................................................................. 18
Learn the secrets to successful initial consultations.
17
Master Wedding Vendor™ Profile:
Sally Lorensen Conant, Ph.D., MWV™.................................................................... 19
process? Lawyer and consultant Dina Eisenberg explores how you can
turn a cumbersome process into the stepping stone for great client-
customer relationships.
In Every Issue
Contributors..................................................................................................................... 4
Editor’s/Publisher’s Letter.......................................................................................... 7
27
President’s Letter............................................................................................................ 7
ABC Meetings & News................................................................................................ 16
Advertisers Index.........................................................................................................30
Set Up A Marketing Plan Today. Contact Kim Sardo, Sr. Director/Business Development
at 978-281-1119 or ksardo@uvi.sandals.com
Sandals® is a registered trademark and is represented worldwide by Unique Vacations, Inc. Your Wedding. Your Style.
© muellerphotography.net
© Olivier Kpognon Photography
© muellerphotography.net
Inviting Occasion
21
8 sTeps To a greaT ConTraCT
23
© Barnet Photography
www.weddingplannermag.com
Twitter: @wedplanmag
Wedding Planner Magazine ISSN 2160-3286 is published
bi-monthly by Wedding Planner Magazine LLC, 400
Main Street, La Crosse, Wisconsin 54601. Circulation is Next Issue: Top Wedding Industry Trends - Planning a Stylized
4,000. Advertising is accepted; corporate ABC members
receive a discount on rates. Annual subscriptions are
Shoot - Get Your Real Weddings Published - And more...
$36. Periodical postage paid at La Crosse, WI and at Eau
Claire, WI. Postmaster send changes to Wedding Plan-
ner Magazine, 400 Main Street, La Crosse, WI 54601.
Catering to Couples:
The Top 10 Wedding Cuisine Trends
By Beth Erickson, Wedding Planner Magazine, with: Lisa Hopkins, CPCE, CMP, president of the National Association of
Catering and Events; Frank J. Andonoplas, MBC™, Frank Events, Chicago; Donna Brian, MBC™, Love in Bloom, Shreveport, La.;
Stephanie Courtney, ABC™, Allergen Free Events, Edgewater, Md.; AnnaMarie Wintercorn, MBC™, Elegant Weddings and Events,
Stuart, Fla.; Mark Kingsdorf, MBC™, The Queen of Hearts Wedding Consulting, Glenside, Pa.
PHOTOGRAPHY barnet PHOTOGRAPHY
4. Decadent Desserts
It hasn’t been “just wedding cake” in years. The creative dessert offerings
at weddings grow more inspired each year. Pie buffets or dessert stations
with assorted parfaits, cookies, truffles, pudding, cannoli shells, brown-
ies, and cheesecake are popular. Non-fat frozen yogurt or ice cream
bars with white, chocolate, and strawberry ice cream stations include
scrumptious toppings like crushed Oreos and Butterfingers, candy
sprinkles, nuts, whipping cream, and cherries for guests to create their
own sundaes. Assorted candy buffets and even cotton candy stations
create buzz and excitement among guests. For those who decide cake
is the way to go, the options are limitless: from multiple frosting and
filling flavor combinations to cheesecakes, gluten-free options, and even
elaborate cupcakes.
In some cases, these vendors have food allergies or Celiac disease them-
selves, or have a close family member who does. They understand first-
hand what is involved. The truly allergen-free and gluten-free vendors
have had training for themselves and their staff in how to prepare their
work environment and handle the food safely from source-to-service
without risking cross-contamination. Their staff knows how to respond
to guest questions without making the guest feel conspicuous for
asking, “What is in the food?” They understand the medical nature of
the request. The product? It’s just as tasty and quality as food for those
without allergies. In most cases, no one would know the difference.
11Enhanced
Weddingintermezzo
Planner Magazine
Just how do you find an allergen-free or gluten-free caterer? Ask around,
8. Locally-Sourced/Seasonal Fare google it, but remember, there are no industry standards that dictate the
A trend for several years, local sourcing of food continues to be popular required level of training or certification for a caterer or venue claiming
as consumers look to reduce their carbon footprint, support local grow- this service. Instead, it is the responsibility of the planner and client to
ers and farmers, offer quality products, and keep costs down. Everything probe deeper and ensure they understand just what the caterer means.
from locally sourced vegetables to meats, seafoods, ice cream, wines, All food at stations needs to be properly labeled. All menu requests need
beers, and spirits is possible. If it’s made locally, it can be offered. Some to be given to the caterer in advance of the function (at least 72 hours).
caterers and restaurants even have their own gardens for veggies and Planners need to make special notes and help the caterer make these
bee colonies for honey. Local sourcing of catered items, also encourages special guests feel their needs are being accommodated. A few simple
seasonal consideration by being aware of what is available locally during questions during the initial meeting with the venue/caterer, bride and
the time of year of the event. groom are usually enough to solve the mystery.
• How many allergen-free or gluten-free events have you done?
9. Enhanced Intermezzo • Did you provide just a few special meals or were the entire events
You eat with your eye, so presentation is just as important as taste. One allergen/gluten free?
of the courses being made over is intermezzo—to get away from just a • Are you associated with or certified by the Food Allergy Anaphylaxis
scoop of sorbet in a martini glass. If the martini glass is your only vessel, Network, Gluten Intolerance Group, Celiac Sprue Association,
rim it with a colored sugar. Add mint, basil, or even frozen sugared National Foundation for Celiac Awareness, or any other
grapes to kick it up a notch. To really make an impact, try using a kitchen management training program for preparing and handling
different vessel. Coupes are huge right now. Also, small, low-lipped glass food for people with allergies?
bowls such as a “fantasy glass” make a nice statement. For really special • How much of your staff has received training?
events, consider individual, lighted ice sculptures to hold the sorbet. • Do you have a separate kitchen or a kosher kitchen?
Other ideas? Wrap the sorbet in a foil, like a piece of French candy. • If you prepare everything in the same kitchen, what are your best
Use an exotic sorbet and stray away from lemon and lime. Consider a practices and protocols for preventing cross-contamination? (Do they
wine-infused sorbet with cabernet, merlot, or sangría; late fall raspberry use separate surfaces, condiments, utensils, toasters, fryers, grills,
with Chambord float; Hachiya persimmon and lychee garnished with pans, boiling, storage, and presentation?)
mint-leaf tempura; black pepper blackberry; or Italian lemon ice served • Do you have a separate room for your bakery?
in the paper cup with a wooden spoon. Another idea is to move away • Do you allow gluten-free baked goods from another bakery?
from sorbet entirely and serve shaved ice granitas or a liquid intermezzo • How do you handle foods with allergens and or gluten on a buffet?
like a non-alcoholic version of punch romaine.
A seasoned, reputable caterer will answer these questions with ease. If
you are not satisfied with the responses, move to the next caterer on
your list. ••
F E AT U R E
Your Thoughts on Social Media... “Engage in conversations with your “Social media is the only way to “Participate, several times a week, and
“Social media, in a very new and different followers/fans! Ask creative and thought- effectively reach the most eyes and post relevant current content. Start with
way, is the best possible endorsement of provoking questions. Allow them to ask ears of the fiancées needing our products one or two of the social media options
your product or service from your peer you questions, and respond in a timely and services.” so you don’t get overwhelmed in the
group—it shows the prospective client manner.” - Linda Windham, ABC™, Honeymoons For beginning.”
that you are reputable and trusted among - Myiesha Antwine, PBC™, Kiss and Tell Less, Columbia, S.C. - Nancy Skipton, PBC™, Simply Celebra-
other vendors, clients, and contacts Weddings, Ardmore, Okla. tions & Events, Kent, Wash.
within the network.” “Social media is a fantastic way to build
- Caroline Seale, Foxtrot Events, New “Don’t just go into social media blindly. brand awareness and relationships with “Posting a weekly blog is a great way to
Orleans I created specific purposes for each potential clients. But, it must be part of connect with current clients and bring
platform. Before I post on each, I take your overall marketing plan, not the only in future clients. I always try to have fun
“Building a presence using social media time to think about whether or not it aspect. I believe the most important when writing my blog posts. I like to
does not happen overnight. It takes time supports or contradicts the goals that I’ve aspect is still a great-looking, informative, include photos, tips, website links, and
and consistent and quality posts on a set and the voice that I want the platform properly targeted and tagged website.” vendor referrals to help my brides and
daily basis.” to have.” - Amy E. VanMeter, PBC™, Amy VanMeter grooms plan their wedding.”
- Cathy MacRae, Creative Weddings Plan- - Emmanuela Stanislaus, Precious Occa- Events, Winchester, Va. - Tamara Sims, Something 2 Dance 2 DJ
ning & Décor, Calgary, Alberta, Canada sions, Pembroke Pines, Fla. Entertainment, Schaumburg, Ill.
50
The Results Are In...In June 2012, Wedding Planner Magazine asked readers to
complete a survey on social media in the wedding industry. The following social 40
media profile and comments about social media usage are the results of the 122
responses to our survey.. 30
Percent
Attention Social Media User...This Is You! readers
20
Ever wonder what the typical social media user in the wedding industry is like?
How often do they actually use social media? Can they track its success? What
10
sites do they use? Now is the chance to find out. We tracked the top answers to
all of our social media survey questions and created the following profile of our
Wedding Planner Magazine respondents. 0
0-2 3-5 6-10- 11 +
Hours
“Though I am not a fan of automating “It can be easy to get lost in social media. “Network, network, network! Combin- of their mind, so when they hear
everything, I am quite fond of HootSuite, Block off time during your day to devote ing social media efforts with in-person ‘wedding,’ they instantly think of you.
where I can update posts for all of my to Facebook, Twitter, Pinterest, and Linke- networking events is the only way to It is very important, to post photos
social media platforms with one click.” dIn, and only go to these websites during keep connections alive. Get prospec- of your own work—I understand
- Jodi Gagne, ABC™, CSS, Simply Perfect, that block of time. When your time is up, tive clients to like and respect you that sharing inspirational photos is
Toronto move on to other business tasks.” socially so that they will trust you in nice, but it is a bit misleading, and
- Heather Canada, MBC™, First Coast your professional life, which leads to you don’t want to promote someone
“It’s important to post items that are Weddings and Events, Jacksonville, Fla. more business and referrals.” else! You want to promote you and
relevant to your audience and not make - Ginia Lucas, MWV™, Y-Knot Rentals, your amazing work! Always keep your
it exactly like what you post on your “You can exhibit articles about your last Mesa, Ariz. interactions on social media positive
website and/or blog. There has to be a weddings and events. Your clients will and professional—if you don’t have
reason for them to visit your Facebook be grateful because they will have more “For most wedding vendors, sharing anything nice to say then don’t
page, so offer specials or promotions just reference about your job.” photos from recent work and sharing comment publicly—send a message
for your followers.” - Valentina Corro, Grupo MAAS, recent testimonials is a great way if you’d like to help out a friend with
- Jenny Garringer, PBC™, Pink with Envy Mexico City to keep followers—fans, friends, some criticism.”
Event Planning Services, Beavercreek, clients—up-to-date with your recent - Joel Maus, Studio EMP Inc., Fullerton,
Ohio work. It also keeps you in the front Calif.
Top 10 CaTering
Trends 8
soCial Media sTraT
egy 12
8 sTeps To a greaT
ConTraCT 21
new! ask The exper
Ts 23
say “yes” To propo
sal planning 24
Wedding
Planner
Magazine
Boca Raton Resort & Club The Ritz-Carlton
advisory board
International
Barbara Diez
Barbara Diez Event Planners
Master Bridal Consultant™
Mark Kingsdorf
Create a wedding day memory to last a lifetime. The Queen of Hearts Wedding
At America’s First Resort Destination®, Master Bridal Consultant™
couples have stayed, played and exchanged vows Frank J. Andonoplas
for more than100 years Frank Event Design
…now it’s your turn.
Accredited Bridal Consultant™
Contact our Destination Wedding Specialist Tamara Lin Waterman
at 561-233-3057 or email 2011 Miss Dorothy Heart Award Recipient
MyWedding@PalmBeachFL.com Special Moments
PalmBeachFL.com/weddings
Master Wedding Vendor™
Edward L. Griffin
The Wedding DJs/Hardcastle
Entertainment, Inc..
Vendor
John Goolsby, MEI, CPV, MPV,
Godfather Films
Novice
Shelly Stone,
Signature Events by Shelly
Professional Bridal Consultant™
LaToya Parnell
Something Blue Weddings
All of our advisory board members are members of the
Association of Bridal Consultants.
At left: The entrance to the 2012 Beijing Bridal Show. Right: A flower girl and bridesmaids stand ready for the wedding at the Hilton Hotel in Beijing.
The wedding industry in China has changed rapidly during be pampered choose high-end shops where shop staff can assist clients
the past seven or eight years. In 2010, more than 8.2 million couples one-on-one. Everyone else goes to more public shops where shared
married in China. According to Shi Kanning of the Wedding Industry dressing rooms and long waits are the norm. This is China. Even if brides
Committee, established by the state-run China Association of Social wish to wear high-priced gowns, it is an impossible dream because the
Workers, consumer spending on weddings was set to increase by 20 average income for Chinese women in their 20s is around 4,000 to 8,000
percent per year (Reuters.com). In fact, today, some Chinese weddings Chinese Yen ($500-1,000 USD), while items at an elite store are priced at
cost more than $150,000 in U.S. currency. least 30,000 to 40,000 Chinese Yen ($3,770-5,030 USD).
in the real world of wedding planning from successful Gail Johnson, ABC™, Gail Johnson Weddings & Events,
industry professionals. The Wedding Industry Experts Tucker, Ga., was a featured vendor on Wedding Industry
put out a weekly report available through www.wed- Experts website.
dingindustryexperts.com. Smith is also the author of
“Ask Lisa,” a column in Pretty Pear Bride Magazine. Angela Saban, PBC™, Angela Saban Design and Angle
Cakes Bakery, Glendale, Ariz., had pictures of a March
wedding featured on the Style Me Pretty blog.
Windau Photography
Windau Photography
Award Winners Announced
By Amy Vecchione, Aventina Events,
Glen Ridge, N.J.
The New Jersey Chapter of the Association of Bridal
Consultants (ABC) collaborated with the New Jersey
North Chapter of ISES to produce a Bridal Show called
“Say Yes to the Best.” It was hosted at the Cedar Hill
Country Club on March 7 and enabled members to
showcase their products and services to local engaged
couples with all ticket proceeds donated to Wish Upon
A Wedding. This year, a tabletop design competition
that brought a new and interesting element to the
show was added. Members were able to showcase
their design skills while brides enjoyed seeing a variety
of designs inspiration. Entrants were able to use the
vast inventory of competition sponsor, Party Rental,
LTD. Awards were presented in two categories: “Brides’
Choice” and “Event Professionals’ Choice.” The Brides’
Choice Winner was “A Romantic Night Dream” by ABC
Member Robin Rohsler Ortiz of Rohsler’s Allendale
Nursery & Florist, Allendale, N.J. The Professionals’
Choice Winner Was “Spring Awakening” by ABC Mem-
ber Amy Vecchione of Aventina Events, Glen Ridge, N.J.,
including floral design by The Garden Shop and graphic
design by Parcel.
ABC Designations ABC Florida Gives Rosie Moore ABC to Launch Canada West in
The Association of Bridal Consultants congratulates the Business of Brides Scholarship October 2012
following members who have achieved designation. By Elise Enloe, MBC™, ABC Florida State Plans are in motion for the official Canada West launch,
Coordinator which includes British Columbia, Alberta, Saskatchewan,
Professional Bridal Consultant™ Rosie Moore, PBC™, 27 Miracles Wedding Consulting, and Manitoba. If you are a wedding planner or supplier
Johnella Brown, Janella Forte, Chesapeake, Va. Windermere, Fla., is the winner of ABC-Florida’s 7th and wish to be notified, please contact abcwest-
Carol Carroll, Glenwood Springs, Colo. Annual Conference Scholarship for the Association canada@gmail.com for more information. The Country
Andreza da Silva Mendes Novais, 4 Estacoes Eventos, of Bridal Consultants (ABC) annual Business of Brides Coordinator is Milena Santoro. She can be reached at
Barueri, Sao Paulo, Brazil conference. 780.999.5799 or milenasantorionc@gmail.com.
Arlene Dix, Creative Diaz, Lake City, Fla. Front, l-r: Josie Coccia, Naomi Munday, Lamia Youssef,
Geraldine Harlson, Griffith, Ind. An ABC Laura Collins, Janice Smith. Middle: ABC President
Tatsuya Higuchi, Japan member since David Wood, Jodi Gagné, Chantel Brown, Kimberley
Kara Inmon, Your Every Hearts Desire, Ypsilanti, Mich. 2008, Moore Trench, Linnette Mavour, Matina Kalkounis, Kim-
Junko Ishikawa, Japan was a Cele berlee Bjorkman, Gwendolyn Ramsay. Back: Myriam
Malin Johansson, Fest & Bröllopsagenturen, Rydboholm, Lalli Rising Romulus-Sinclair, Ettie Dawkins, Clem Dwyer, Blayre
Sweden Star winner Ellestad, Kevin Lax.
Mary Blossom Nmoh, Elegant Occasions, Antioch, Tenn. for Janu-
Amelia Rheaume, Calgary, Alberta, Canada ary - March
Ethelle Robinson-Ellison, Weddings & Events by Ethelle, 2009 and is
Tampa, Fla. currently the
Ebony Sparkes, Sparkling Events & Designs, LLC, Stone President of
Ridge, Va. Orlando’s
Lavette Swaine, Louisville, Ky. Wish Upon a
Miyuki Takahashi, Japan Wedding. This is the third time Moore applied for the
Dionda Wilson, Arlington, Va. scholarship. The ABC-Florida scholarship is awarded to a
Lamia Youssef, Toronto, Ontario, Canada member who has never attended conference—whether
novice, consultant, or vendor—based on an essay that
Accredited Bridal Consultant™ is judged anonymously by previous scholarship winners
Carolyn Burke, Wedding Liaison, Kirkwood, Mo. and senior ABC-Florida members. Moore is married
Ronni Johnston, PBCPerfect Touch Custom Weddings, to the Rev. Marcus Moore. They have three children,
Wichita, Kan. Christopher, Kayla and a “special miracle,” Kaleb.
Ronni Johnston, ABC™, takes time to get to know couples during the initial consult
to determine if they’re a right match for her business.
The initial consult you have with couples is the foundation of it’s your turn to talk. Jot down the event details for reference. Highlight
your wedding business. It is your first, or only, chance to demonstrate your anywhere you share experiences.
value. Here, you will learn about the bride and groom—their personalities,
wedding dreams, and potential challenges. Handled correctly, this can be Get personal
“win-win” all the way. The couple will leave with a clear vision of their next Acknowledge them by name. Learn the key players. Look for telltale
steps—ideally hiring you is one. You will gain a clear understanding of the signs that someone other than the bride is in charge: She looks often at
clients’ style, and know if they are the right clients for you. Here are some another for questions involving money or will defer her answers. Listen to
things you need to consider for your initial consults: the chatter between the clients. You will learn a lot about what the bride
wants (lots of fresh flowers) and what the check-signer thinks (the mother
Free or Fee? hates to see all those flowers just die.) If you can perfect the fine art of
This topic has been covered in many forums. It is a dividing point for listening, you’ll be able to address all parties’ concerns at once. Show that
some, but needn’t be. Whether you choose to charge for your initial you understand both “sides” of an issue and offer a viable alternative that
consult or not, it isn’t a right or wrong choice. It’s about what’s right for lets everyone feel good. Your value will be immediate and measurable.
your business. However, remember that a “free” consultation must actu-
ally provide some type of service. If you prefer an initial consult to be Help set a goal and establish priorities
more of a sales opportunity, use another term, like “free initial meeting.” Ask for their top priorities and have them rank the rest. Give them
something they can relate to—“on a scale of 1 to 10, how important
Forms. What type should you use? is photography?” Let each person provide his or her own answer.
Gather data and wedding details during the initial consultation, of Present options that fit. Provide contact information or estimates of
course, but don’t get bogged down. Do use helpful documentation, but the services. Ask about budget, even though it can be a tricky subject.
keep it relevant and concise. Also decide who should be filling out the Balancing priority and budget is how you determine your referrals and
forms. Some feel that brides tend to find detailed forms tedious. It can suggestions. Think of this as sketching out a rough map for them. Show
take away from interaction time. them the journey, and let them see that you are their best guide.
Don’t forget sales and closing techniques. Give them the big picture
Do you ask the client to sign right away or give them time? Should you Break down their budget based on their priorities. Include your service
say you’ll “save the date”? Do you give a hiring incentive or deadline? fees in their budget. Discuss their options and design in general terms.
Explore your options and make your choices before you meet with Give broad planning checklists, and discuss the amount of time needed
clients. Consider: Are you a hard or soft sell personality? Do you feel (250 hours to plan is a realistic, average assessment.) Paint a picture of
a discount could devalue your services? How are you marketing your their wedding and how to get there. Help them assess what needs to be
consultations? What are the clients’ expectations? Track your contacts done and if they want to do it.
while you evaluate your options. If needed, take notes on which tactics
you used. Quickly a pattern should emerge. Be willing to adjust your The perfect initial consult is when the client has the most comprehen-
approach as brides and buying habits change over time. Use consistent sive view-to-date of their wedding, an immediate action plan, and has
business policies, but, consider adopting a few approaches to handle the learned that you are a vital part of the process. Prepare, practice, and
different types of brides that you will meet. perfect—and your initial consult will serve you well. ••
Get an earful Ronni Johnston, ABC™, is the owner of Perfect Touch Custom Weddings
Let the client talk. Ask how they met. Ask about their wedding fears in Wichita, Kan., and the Association of Bridal Consultant’s local net-
and hopes. The client needs to feel you understand them. To do that, working group director. As a full-time consultant and mentor, Johnston
you must listen. Take notes. List questions or comments to use when knows mastering the initial consult is a critical and ongoing process.
Family: Between us, my husband and I have tion of Historic and Artistic Objects, and Gown Specialists sponsors Couture: New York
five children, ages 46, 43, 42, 40, and 33, as well International Drycleaners Congress. Bridal Fashion Week. Attending the markets
as two grandchildren, 4 and 5 months. On the AWGS: It’s a Canadian not-for-profit in Chicago and New York keeps me up-to-date
Education: I have a B.A. from Wellesley trade association represented in more than 500 with wedding fashion and gives me lots of ideas
College (1960), an M.A. and Ph.D. in art cities in the United States, Canada, Mexico, for display and for adapting vintage gowns.
history from Bryn Mawr College (1982, 1987) Ecuador, and South Africa. The members Marketing strategy: We focus almost
and conservation studies at Yale University, specialize in cleaning gowns of all kinds, and the exclusively on the Internet but supplement
Smithsonian Institution, and Winterthur. association’s goal is to provide women, especially with other media and networking.
MWV™ Status: I wanted to be the first, and brides, with not only trusted local service but On Staying Fresh: We try to take a couple of
I was (in 2002). A “third-party” validation is also an international guarantee. We hold our days before or after major professional commit-
always important because it reassures the bride members to very high standards, and we educate ments in other cities, but every few years, we
that her choice is a good one. And when the brides about the importance of gown care via take a longer trip—most recently to Australia.
validation comes from the ABC, the preeminent our website, blogs, and other media. Ideal client: For new gowns, the woman
organization dedicated to wedding profession- Orange Restoration Labs: We have who cares enough about her gown to give it the
als worldwide, what could be better! a 4,000 sq. ft. facility where we clean and proper care. For vintage gowns and veils, the
On the ABC and networking: I joined preserve contemporary gowns. I restore vintage woman whose family means everything to her.
in 1994 because consultants are a natural items by hand and particularly enjoy helping Recent Reads: David Baldacci in hard copy
market, but networking has turned out to be brides with suggestions for updating their and tons of free books on my Kindle.
even more helpful. Eileen and Jerry Monaghan vintage gowns and veils. Our goal is to serve Hobbies: Reading, gardening, my two black
introduced me to many important figures in as a resource that brides, bridal consultants, cats, fishing with my husband.
the industry such as Peter Grimes of Vows bridal salons, and seamstresses can count on Words of Wisdom: Never say “no” if the
Magazine: The Bridal & Wedding Business Journal for whatever help they need with gowns and challenge is interesting. Always say “yes” and
and Cele Goldsmith Lalli, at that time the veils, new or old. then figure out later how to make it work.
editor of Modern Bride. Cele in turn introduced Mentors: In 1990, when my husband and I On Giving Back: I have to hope that many,
me to the owner of Priscilla of Boston, and bought a business together, I was an academic many years of community service in an earlier
my own company did all their work for many from a very different world. I knew nothing life carry forward because there simply is
years. These days, I find the state, regional, and about business, and in this industry, my hus- no time for volunteer work. Both AWGS and
national meetings are a wonderful source of band is my mentor. His background in banking my own company contribute services and/or
speakers, partnerships, and program ideas. and corporate enterprise has been crucial to gowns to charities, and we have also sponsored
Other Memberships: Textile Society of our success. breast cancer events and other such charitable
America, American Institute for the Conserva- Inspiration: The Association of Wedding programs. ••
The ABC Professional Development Program (PDP) offers some of the most
tgroup.net
advance your credentials under the new ABC points system. The PDP is available
in both printed version and on CD.
P
m
elopment Progra GRADED COURSE ARE: Introduction to Planning, Etiquette, Sales and
Professional Dev
Consultant™
Marketing, Wedding Day, Related Services, and Planning and Consulting.
fessional Bridal
becoming a Pro
Your guide to of Bridal Consult
ants
© Association
INVESTMENT: Individual courses at $119 each for a total of $595. Best value is
the full program at $475.
BridAl consultA
nts Call the ABC main office at 860.355.7000, and we’ll be happy to help you.
AssociAtion ofof wedding excellence
d
the standar
A publication inspired by
the
Association of Bridal Consultants
May/June 2011 Volume
1 Issue 2
Contact Nancy Flottmeyer for a media kit and more the publication
for wedding planner
s, professionals,
and designers
advertising budgets.
1 Issue 1
y
AnniIsvesrsuare
designers
Destination: anywh
ere! 8
what are you worth
7 tips for assisti ? 12
ng your assista
nt 13
Mayan weDDin
gs 14
Business plan Basics
34 19
Emerging Color Trends
Day-of vs. full-se
rvice planning
55 20
WPM Advisory Board
19
Nigerian Weddings
the Cloud 23
Doing Business in g9
Dramatic Event Lightin
of money for value. It’s an opportunity to wedding pro, review and revise your contract sider an independent contractor agreement,
establish trust and set the tone for your entire to make sure it’s enforceable and adequately a rental agreement, an agreement for design/
working relationship. But how can you have a covers your business. Just starting out? Spend planning services, a change order agreement,
great wedding contract that feels good to you your money on a contract before the busi- and a preferred vendor agreement.
and works well for your couples? ness cards. It’s worth the investment. Check
4
Know your local and state legal
ing. Let couples know what you’re thinking.
Sometimes, “I don’t know” is the right thing to
say. Couples will value you more if they know
requirements. you’re a human being doing your best, not a
Make sure you both know and explain any super planner seeking perfection.
special differences that your couple might The conversation you have with your couple
encounter hosting a wedding in your state. In about your contract is the promise you both
Massachusetts, there are times when a police make to give your best efforts to create their
detail has to be part of the wedding cost. An wedding. It should be detailed, curious, flexible,
Dina Eisenberg, JD, is an author, mediator, out-of-state bride might not know that, or collaborative, and most of all fun—something
and speaker who founded SpeakupPower- worse, refuse to comply. It’s your responsibil- you and your couple will cherish and remember
fully.com, an online advice and education ity to inform her. Also, if you intend to do almost as much as their wedding day. ••
resource focused on assertiveness for women destination weddings make sure your contract
in business. The site helps women entrepre- defines things like which law will take prece-
neurs and small business owners learn to be dence—your state or the other location—if a
kind yet decisive on various topics. lawsuit arises.
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ask t h e e x perts
Editor’s note: In this new feature, you ask it, and we get answers.
We take your most pressing questions and pose them to Wedding Planner
Magazine’s advisory group for answers. Some answers will be printed in
Q
the publication, others posted online. Have a question? Email editor@
weddingplannermag.com with “Ask the Experts” in the subject line.
Q
“How do you handle clients who become
absolutely unreasonable, especially on the
day of the wedding? A recent client called me unprofes-
“In the wedding books, flowers are every- sional in front of my team because I didn’t introduce her
where—as centerpieces, down the aisle, and to my team members when we came in. She was in the
on arches. If your bride and some family members have bad middle of getting makeup done, and I told her we’d see
allergies and she did not want candles or manzanita trees, her when she was finished. I also found out during the
what would be her options?” planning process that she’d repeatedly lied about certain
- Lynn Whittenberg, Touch of Romance Special Event Planning Service, trivial things. She showed no indication of being a Bri-
dezilla initially.”
A
Riverside, Calif.
- Kathi R. Evans, ABC™, All the Best Weddings & Celebrations,
A
Toms River, N.J.
“If they are far enough away from guests, good quality silk
flowers that you would never know are not real will work.
I have done this for ceiling treatments when fresh would be way to heavy. “You need to not lose your cool. Stay level-headed,
Nobody knew.” competent, and professional. Walk away before you say
- Frank J. Andonoplas, MBC™, Frank Events, Chicago something you regret, before what you are thinking in your head slips out
of your mouth! Sometimes, emotions on wedding days run crazy, and
Q
clients do not act the same. I would just state facts when speaking to an
out-of-control client on the wedding day. Again, if you see this behavior
before the day, exercise your right to cancel the contract, if you have a
cancellation clause. If you don’t, you really need one! I have used mine a
“What areas of my business should I few times.”
concentrate the bulk of my money, - Frank J. Andonoplas, MBC™, Frank Events, Chicago
and how should I go about it?”
- Chaquira Peguero, CWP™, Joined Together Wedding Specialists, “I’ve only had one real Bridezilla, and I had no clue that she was one at
Sunrise, Fla. first either. Over time, I’ve gotten better at weeding them out. Mean-
A
while, there isn’t much you can do besides smile and try to appease
them. For consultants, the best thing you can do is document any deci-
sions or changes. Have them email you, so you have a record of it.”
- Ed Griffin, MWV™, The Wedding DJs/Hardcastle Entertainment, Inc.,
“If, in the beginning of your business, first concentrate Renton, Wash.
it on education. Don’t go out without being properly
trained. It does our industry a disservice for someone to hang out their “This is a very difficult question indeed. If the bride becomes absolutely
wedding consultant sign, and fail because they are not ready. If you are unreasonable on the day of the wedding, you cannot do much. You are
past this stage, then invest in marketing. You need to spread the word on the last day of your long journey together, and it is about to come
that you are available for service!” to an end. Just try to stay calm. Keep telling yourself that you have done
- Frank J. Andonoplas, MBC™, Frank Events, Chicago your work well and nothing will make you become unreasonable. Now,
having said this, a very different thing is when the bride is unreasonable
“This is a question that is constantly asked. Something that works for during the planning process. Unfortunately, we have had two of them
one, doesn’t always work for another. Also, something that is hot today in our 12-year experience. On one occasion, we were lucky to realize
may not be tomorrow. My advice: Don’t stick all your eggs in one basket, this during the first month of the planning process. We decided to give
and track what’s working and what’s not for you.” the money back to the client and not continue with the planning of her
- Ed Griffin, MWV™, The Wedding DJs/Hardcastle Entertainment, Inc., wedding. But the other bride became absolutely unreasonable seven
Renton, Wash. weeks before her wedding. She was getting us into trouble, being difficult
and spoiled. She talked down to us and was offensive. We tried talking
to her, but things were getting worse so we decided not to continue. Our
Ask Our Experts! contract has a clause that allows us to stop the planning process. We
Is there a situation that’s been puzzling you? Do you want answers? told the bride that we wouldn’t allow ourselves to be treated badly. That
Email your wedding industry questions to editor@weddingplannermag. was our limit.”
com. Be sure to put “Ask the Experts” in the subject line. - Barbara Diez, Barbara Diez Event Planners, Buenos Aires
The economy has been sagging and bouncing like an old mattress for several your blog to talk about new proposal planning services. Cross-promo-
years now. Just as you can’t get a decent night’s sleep on a ropey bed with tion is also a viable option. My company, Bliss Wedding Design, began
peek-a-boo springs, you can’t maintain business as usual in a dodgy economy. working with a local jeweler on promotional materials for distribution
If your business “needs a new mattress,” you might want to consider the to those who might be in need of our service after they purchase the
following creative revenue stream to boost your bottom line. This is the first in ring. Relying heavily on social media and word of mouth, interest in this
a three part-series of creative revenue streams for your business service has grown, and the cost has been minimal.
MEXICO CITY
ABC Member Planners: Alexandre Lemaire &
Aurelia de Haut, Aurelia Eventos, Delegacion Miguel
Hidalgo México, (+52) 55 5253 6016/5251 9901, info@
aureliaeventos.com, www.aureliaeventos.com.
Non-member businesses involved: Banquetes
Kohlmann, Paula Perdomo.
Photography: Dear.mx (arnaud Zein el Din),
Salvador Carmona
The Couple: Yadhira is a famous actress in Mexico
and Juan is an important lawyer. Their wedding
was highly broadcast and was considered by many
as the wedding of the year in Mexico. Yadhira is a
perfectionist and passionate about flower design
(she owns an exclusive flower design boutique). This
made the creation process even more exciting.
INSPIRATION: Classical, romantic elegance with a
theatrical appeal.
Color palette: Silver, ivory, rose, violet.
Guest Count: 800.
Most unique design element: Six-meter high
chandeliers made of flowers. We designed an iron
structure and began putting the flowers into it two
days before the wedding. Aside from the chan-
deliers, this event had stunning décor, including
around 400,000 roses. It was a fantastic party,
with a lot of live music and shows, including Julio
Iglesias.
Biggest challenge: Our biggest challenge was
building the structure to hang the lighting, sound
system, and chandeliers in a 17th century building.
The challenges were first to make it possible. We
had fit the needs of Julio Iglesias’ rider with the
capacities of the patio and focus on the fact that it
was a wedding and not a concert. Secondly, we had
to build an architectural structure that protected
the original building and did not touch it.
Insight: The wedding went perfectly, thanks to
good planning and very professional and passionate
people. This event reinforced the importance of
taking time to do things well, having a deep con-
nection with the bride, and working with people
you really trust. These are critical with such a large
event that had around 500 professionals working
on various days to pull it off! ••
E ngland
ABC Member Planner: Lynda Barness, ABC™, I DO
Wedding Consulting, Philadelphia, 215.262.8188,
lynda@idoplan.com, www.idoplan.com
Non-member business involved: Spencer House
(venue, catering, desserts); Micaela Scimone Pho-
tography, Quintessentially TV (videography); John
Carter Flowers; Strong Sensation Band; inGenius
Productions Ltd. (chuppah structure); Peppers Mar-
quees; Focus Lighting and Productions Ltd.; Mount
Street Printers; Peggy Porschen Cakes Ltd.
The Couple: The bride is American and the groom
is from London. They met in London and had
known each other for almost three years, when they
decided to wed. They were married seven weeks
after the groom’s formal proposal. The venue and
date were chosen immediately, and the planning
began. The couple knew they wanted a very small,
intimate, and formal English wedding.
Inspiration: The venue was a source of inspira-
tion. Spencer House is an 18th century private
palace built for the first Earl Spencer, which features
a stunning collection of 18th century paintings and
furniture. The overall theme was traditional natural
English, with soft flowing lines.
Color Palette: The overall colors and flowers
used included purples, blackberries, soft grey
herbs, snowberry, purple anemones, and soft green
hydrangea with soft grey silver foliages.
Guest Count: 72.
Most Unique Elements: The wedding celebration
encompassed many rooms, so guests were treated
to a tour of the mansion—arriving in the entrance
hall to the sounds of a violinist; walking to the
ante room and library for canapés and cocktails;
heading to the dining room for the ceremony; then,
up the main staircase through the music room and
Lady Spencer’s room to the great room for dinner.
After, guests went downstairs to the palm room
for a dessert buffet and then out to the terrace for
dancing, since it is not permitted in the mansion.
Plus, the wedding was a wonderful mix of English
and American traditions—the couple walked
down the aisle to a Marvin Gaye song and had an
American-style dessert buffet, but they also had
English touches such as a toastmaster and a formal
dinner prior to dancing.
Biggest challenge: Planning a wedding in
seven weeks—from the time of engagement to
the wedding.
Hindsight: I will urge couples to trust their “guts”
more and stop shopping after they find a particular
wedding professional they click with and who is
within their budget. ••
Set Up A Marketing Plan Today. Contact Kim Sardo, Sr. Director/Business Development
978-281-1119 or ksardo@uvi.sandals.com
A B C member best practices
“Become a SPECIALIST in your
business—not only a wedding planner Think Outside of the Box!
specialist, but a destination wedding planner, a
green wedding planner, etc. You will be known What are YOUR creative ideas for new
as the BEST and it pays!”
- Maria A. Lugo, PBC™, Maria Lugo Events,
Dorado, Puerto Rico
revenue?
“Offer add-on services like: send-out cards, gown preservation, stationery and “The best idea we had to bring in new revenue
calligraphy, and party service staff. SOC offers couples a unique way to send out their for our business was adding lighting and
thank you cards right from their computer, and the company even handles mailing the cards décor to our DJ entertainment busi-
out when finished. Gown preservation is a natural addition. The wholesale price to consultants ness. My husband, Jay, is very creative and
can easily be doubled for a profit. Providing stationery and calligraphy are also lucrative and was always passionate about theatrical lighting,
complementary. Plus, weddings have multiple parties, many of which will be held at the home so he did a lot of research and opened Elegant
of the families or bridal party members. Our party service staff is available to set up, serve, and Event Lighting in 2009. Brides and grooms
clean up—letting the hosts enjoy the celebration.” love the ‘one-stop shop’ concept, along with
- Toni DeLisi, MBC™, Memorable Events, LLC, Ramsey, N.J. the fact that they have already built a trust-
“It sounds counter-intuitive, especially ing relationship with our company on the DJ
when trying to increase revenue, but don’t side. Find something that you are passionate
“Your best new client is related, in some way, nickel-and-dime! Sure, parameters have about that ties into your current business and
to your best past client. Stay in touch to be set so clients can’t take advantage of go for it!”
with happy brides, their moms, and you, but if my client needs one additional - Tamara Sims, Something 2 Dance 2,
Schaumburg, Ill.
bridesmaids. Even an occasional email hour of help in the 11th hour, or assistance
sharing something that may interest them, or with 20 invitations even though their package
a simple holiday message, can keep you in the doesn’t include such service, I offer help (at
forefront of their minds when another happy no cost). In return, they tell their friends and “Diversify. Don’t put all your eggs into
occasion comes along.” family how easy I am to work with, resulting one basket. We all have talents beyond our
- Aviva Samuels, Kiss the Planner,
Delray Beach, Fla. in new clients and more money!” planning, so figure out what those passions
- Mark C. Paquette, PBC™, Events
Unwrapped, LLC, Denver are and incorporate them into your business
“Up sell existing clients on additional model. Diversifying can better position you as
services. This could be doing a joint partner- not only a wedding planning expert, but as a
ship with existing vendors in your area or, “Ultimately, there’s only one ‘you’ so consider
leader and pioneer in the bridal industry.”
depending on your talents, adding the services adding a product line to your offerings. - Kathy Piech-Lukas, Your Dream Day LLC,
to your own business. We started as planners Brides from near and far may benefit (and be Oakwood, Ohio
but, over the past couple of years, have added willing to pay for) your expertise, whether it’s
design and décor, stationery, and floral design. wedding planning templates or check lists.
You don’t have to do it all yourself, just know Also, if you find yourself with a steady increase “The best way of bringing more money into
talented people who can look after it for you!” in blog followers, consider monetizing your your business is to be out in the community
efforts. Research Google ads to see if a partner- assisting non-profits with their quest in
- Cathy MacRae, Creative Weddings ship makes sense. If your blog traffic warrants
Planning & Décor, Calgary, Alberta, helping those who are less fortunate. It has
Canada it, you may consider blog sponsors. And, worked for me in the past and continues to
if you’re crafty and often create décor for your the present. Many non-profits have chapters
clients’ weddings, consider replicating these throughout the state and country. Meeting
pieces and selling them on Etsy.” people who have a common goal, and express-
- Meghan Ely, OFD Consulting, Henrico, Va.
ing your philosophy, will enable the public
to trust in your ability to help them, their
relatives, or friends when they are planning a
wedding or event.”
- AnnaMarie Wintercorn, MBC™, Elegant
Weddings and Events, Stuart, Fla.
Accessories
9
9
Quick Candles.....................................................22
Weddingstar.........................................................4
Apps
Download Cancun Travel...................................31
Destination Weddings
MAKE SURE THE CEREMONY IS AS
PERFECT AS THE REST OF THE WEDDING.
9
Resorts & Hotels
Sandals............................................................6, 28 MEMBER:
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Tourism/Travel
Ixtapa Zihuatanejo.............................................31
Mexican Tourism Board.................................3, 31
Palm Beach Convention & Visitors Bureau......14
Sandals............................................................6, 28