Professional Documents
Culture Documents
Community Engagement:
Best Practices and Policy Recommendations
for Closing the Gaps in Student Achievement
The National Education Association is the nation’s
largest professional employee organization, representing
3.2 million elementary and secondary teachers, higher
education faculty, education support professionals,
school administrators, retired teachers, and students
preparing to become teachers.
Copyright © 2010
Vision
Our vision is a great public school for every student.
Mission
Our mission is to advocate for education professionals and to unite our members and the
nation to fulfill the promise of public education to prepare every student to succeed in a diverse
and interdependent world.
The National Education Association (NEA) and the National Indian Parent Information Center
Mexican American Legal Defense and Educational National Indian School Board Association
Fund (MALDEF) are grateful for the invaluable work National Latino Children’s Institute
of numerous individuals who contributed to this National Parent Teacher Association
report. NEA staff who worked on the report include: Parent Institute for Quality Education
Robin Butterfield, Matthew Finucane, Rita Jaramillo, Parent Organization Network
William Moreno, and Cynthia Swann. MALDEF Parents for Public Schools, Inc.
expresses appreciation to: Araceli Simeon-Luna, Southeast Asia Resource Action Center
Veronica Rivera, Gabriela Hurtado, and Gina Southern Echo, Inc.
Montoya. University of California at Santa Barbara/ Office of
Academic Preparation
NEA and MALDEF would also like to thank the University of California at Los Angeles/ Institute for
many parents and staff of different programs and Democracy, Education and Access (IDEA)
organizations from all over the country who took the
time to participate in the MALDEF/NEA Ethnic A very special thank you to Southwest Airlines for
Minority Parent Engagement Summit to share their “sharing the spirit” through their generous support
expertise with us. of the summit.
Appleseed, Inc.
Asian Pacific American Legal Center
ASPIRA Association, Inc.
AVANCE, Inc.
Boston Parent Organizing Network
Center for Community Development and Civil
Rights of the Arizona State University
Center for Parent Leadership/ Commonwealth
Institute for Parent Leadership
Congressional Black Caucus Foundation
Intercultural Development Research Association
National Indian Education Association
Works Cited. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Thank you for your commitment to improving education and your support for
closing the achievement gap.
Thomas A. Saenz
TrueMEMO
to its founding principles, the National Education Association believes that every student in the
United States has a basic right to a great public school education, regardless of background, race,
ethnicity,
TO: or immigration status.
NEA Board NEA also believes that this work cannot be done alone.
of Directors
NEA Executive Committee
Achieving the goal State
of a great public
Affiliate school for every student requires the broad support and involve-
Presidents
ment of everyone—students, families, legislators,
State Affiliate Executive Directorsbusiness and government, foundations, institutions of
higher education, and others. Most importantly, NEA recognizes the need to strengthen and expand
FROM: Daaiyah Bilal-Threats
these relationshipsDirector,
to broadenNEAsupport for public
Governance education.
and Policy Support
In a DATE:
joint effort to help
May close the achievement gaps, NEA partnered with the Mexican American Legal
28, 2010
Defense
and Educational Fund (MALDEF) to host a Parental Engagement Summit, and this document
RE:
the conversations
captures At-Large among ethnic on
Representation minority
the NEAservice
Board providers
of Directorsin their focused attempts to support
ethnic minority parents nationwide.
Delegates to the 2010 NEA Representative Assembly will elect four (4) at-large representatives to the
Our NEA
Association, representing 3.2 million educators across the nation, is proud to share this collective
Board of Directors as follows:
wisdom on reaching out to the diverse ethnic minority communities. This report confirms that increas-
ing parental
and family
One engagement is vital to improving student achievement, especially in our lower-
(1) administrator;
Three (3) Active members employed in education support professional positions.
performing schools. Research is clear that engaged families raise test scores, improve student attitudes
toward
All school,
four (4) improve attendance,
at-large positions have and impact
regular three graduation rates.
(3) year terms. Recommendations
At-large positions must beare provided
filled to meetto
help influence district, state, and national policy and legislation.
the requirements of Article V, Section 1 of the NEA Constitution. Relevant provisions appear below 1
:
In October 2009, the Mexican American Legal The following themes emerged from the summit and
Defense and Educational Fund (MALDEF) and the are included in this report:
National Education Association (NEA) hosted the • Best practices include valuing the parental/
Ethnic Minority Parent Engagement Summit in Los family voice, hiring culturally competent staff,
Angeles, California. The summit convened over 70 and providing in-service so that school staff can
parents and service providers who work with ethnic become skilled and culturally competent in
minority parents from national and community- working effectively with diverse parents/families.
based organizations. The information included in Also, developing parents into trainers can help
this report is a direct result of that two-day conven- bridge cultural and linguistic gaps between
ing. Improving Ethnic Minority Parent and Com- schools and parents.
munity Engagement for Closing Gaps in Student
• Barriers hindering engagement include parents
Achievement, provides best practices for engaging
and school officials failing to acknowledge how
ethnic minority parents, identifies dynamics that
their assumptions and negative experiences
hinder parental engagement and successful strate-
impact interaction with each other; lack of
gies that strengthen parental engagement, and
training for parents/families and school staff; not
provides recommendations for improving state and
making parental engagement a priority; and
national parental engagement policies.
limited funding.
Research demonstrates that family engagement
in schools, improves student attitude toward school • Successful strategies include building a genuine
and attendance, predicts student success, and sense of community, improving two-way
reduces the dropout rate. Still many schools struggle communication, focusing time and attention on
with developing effective and authentic partnerships family engagement and providing training to
with ethnic minority parents. develop parents’ leadership skills.
Summit attendees included parents and service • Recommendations for improved parental/family
providers to ethnic minority parents/families who engagement policies include increasing account-
were American Indian/Alaska Native, Asian/Pacific ability for the implementation of parent engage-
Islander, African American/Black, and Hispanic/ ment plans and policies, increasing cultural
Latino. These folks shared many of the same barriers competency, overcoming language barriers, and
that hinder parental/family engagement. Overall, introducing legislation to reframe the concept of
there were more commonalities than differences in parent/family engagement.
the practices used by groups to effectively engage
parents/families and successfully improve communi-
cation and strengthen relationships between ethnic
minority parents and schools.
executive summary 13
INTRODUCTION TO IMPROVING ETHNIC
MINORITY PARENT AND COMMUNITY
ENGAGEMENT
Learning begins at home during the child’s first In addition, today’s parental involvement is
years1 and is then complemented by what is learned much more than volunteering or fundraising for the
in the formal educational setting when the child school; it is about engaging in meaningful partner-
reaches school age. But, not all children enter school ships, responsible leadership and capacity-building,
ready and prepared for success. Racial and ethnic and abiding by the law.7 Federal and state legislation
minority students face serious challenges from early require the involvement of parents in decision
childhood through secondary education2. Ensuring making and leadership roles at the school and
that a child succeeds in school is a task that extends district level. Still, parental involvement and engage-
beyond the hands of teachers and school administra- ment is a right of which many parents are not aware.
tors; it is a responsibility shared by schools, parents, Often, parents do not know how they can get
families, communities, community-based organiza- involved in schools, nor do they fully understand the
tions and policy makers. meaningful impact it has on their child’s academic
According to Weiss et al.3, family involvement success8. Parent leadership development and capaci-
strongly predicts a student’s success in school. ty-building is needed because too often parents and
However, Weiss et al.4 found that within communi- schools have misconceptions about how to work
ties of low-income families and racial and ethnic together in partnership for student success.
minorities, learning is not perceived as a shared There are many benefits to schools when they
responsibility among school officials, communities, persist in reaching out to all parents and strive for
and families, resulting in less involvement from these authentic partnerships with parents. According to
parents in their child’s school. Additionally, research5 Henderson et al9., parent-school partnerships are
has demonstrated that parent and community important because:
involvement positively contributes to a student’s 1. Partnerships between home and school have an
academic achievement6 by improving attendance, impact on student academic achievement;
improving attitude, and reducing the dropout rate.
2. Partnerships help build and sustain public
But schools continue to struggle with developing
support for the schools;
effective and authentic partnerships with parents
and families for a multitude of reasons, including but 3. Families and community can help schools
not limited to, parents’ perceptions of the education- overcome the challenges schools face;
al system, negative socio-political experiences of 4. Teachers can benefit from parental involvement
racial and ethnic minorities, and school officials’ and community partnerships that provide the
perceptions of parent involvement. student with “teachers” in the home and
community that give the necessary support and
resources to achieve literacy, math and science
grade-level performance; and
16 general practices
INTRODUCTION for engaging
TO IMPROVING ethnic minority
ETHNIC MINORITY parents
PARENT AND COMMUNITY ENGAGEMENT
ethnic minority organization’s best
Practices for Engaging Minority
Parents
The MALDEF/NEA Ethnic Minority Parent Engage- population being served. For example, groups
ment Summit convened over 70 attendees to discuss working with Asian and Hispanic/Latino immigrant
the importance of improving parent engagement. parents focused their efforts on familiarizing the
The attendees included parents and service providers parents with the educational system, and emphasiz-
who work with ethnic minority parents from nation- ing language and immigrants’ rights. Groups work-
al and community-based organizations from across ing with American Indian and African American/
the country. These organizations provided varying Black parents touched on the importance of ac-
approaches and definitions of parent engagement as knowledging some parents’ negative experience with
well as different practices and strategies that are schools in the past, while persuading them to get
improving communication and relationships be- involved with the educational system for the sake of
tween ethnic minority parents and school officials to their child. As a result, the following practices and
increase parent and community involvement in com- strategies come from several well-established
munities of color. parental engagement organizations and are listed
Overall, many of the community-based based on the ethnic group they serve.
organizations reported using similar practices to
successfully engage parents, including:
• Valuing the parent voice and listening to their A. PRACTICES AND STRATEGIES
opinions and helping in various ways to address FROM ORGANIZATIONS SERVING
their concerns;
THE AFRICAN-AMERICAN/BLACK
• Hiring or training staff who are culturally
competent and preferably from within the COMMUNITY
community where they will be working with In the African-American/Black community, parent
parents; engagement is about empowering parents by
building their capacity and knowledge base around
• Providing specific strategies for parents to
leadership and advocacy skills, and by leveraging
monitor their child’s academics and identifying
partnerships to increase student educational attain-
ways to help their child with homework;
ment. Common strategies center around building a
• Providing training to develop parents’ leadership sense of community for families, building partner-
skills so they can engage more fully in their ships with community-based organizations, teaching
child’s school governance; and parents and youth about holding elected officials
• Developing parent trainers that can help recruit accountable, and training parents to teach other
and inform other parents. parents. Efforts are made to educate and help
parents understand the importance of parental
There were more commonalities than differences in involvement in their child’s education.
some of the practices used, depending on the
Parent engagement of American Indian and Alaska • Providing stipends or gas cards to participants to
Native (AIAN) parents is grounded in knowing and help them overcome the usual obstacles that
understanding their unique languages, cultures, and prevent many parents from participating, such as
issues related to the tribal or Native identity. Parental not having food, materials for the class, and
engagement for this community is rooted in under- transportation.
standing the educational and historical experiences,
and the political struggles faced by AIAN parents. National Indian Education Association
Parental engagement organizations work to elimi- (NIEA)
nate fear of retaliation, fear of discrimination and the www.niea.org
stereotypes that exist and are placed on AIAN This organization supports traditional Native
families. cultures and values, to enable Native learners to
Below are examples of four well-established become contributing members of their communities,
programs that specialize in serving American Indians to promote Native control of educational institutions,
and Alaska Natives. and to improve educational opportunities and
resources for American Indians, Alaska Natives, and
Education for Parents of Indian Native Hawaiians in the U.S.
Children with Special Needs (EPICS)
www.epicsproject.org Program’s general practices and strategies:
This organization provides training and information • Hosting a national education annual convention
directly to American Indian parents who have which links over 3,000 Native educators, parents
children with special needs. and communities together to provide resources,
networking, best practices, success stories,
Program’s general practices and strategies: language summit, policy and appropriations for
• Providing services at no-cost to parents; native students, schools and communities;
• Targeting American Indian parents with children • Hosting a legislative summit that provides an
from birth to age 26 that have disabilities or opportunity for membership to receive advocacy
special needs in New Mexico; training, policy updates, and hill visits to the
nation’s capital;
• Serving parents whose children attend public
schools, Bureau of Indian Affairs (BIA) schools, • Conducting parent advocacy conference calls to
or are enrolled in the state’s birth to three connect national, regional and local organiza-
Family-Infant-Toddler program; tions to create a space where organizations share
about events they are hosting and sponsoring
• Serving as a parent resource center, building a
for parents of Native children. These calls create
network of parents and developing communica-
a national clearinghouse of outreach programs
tion and advocacy skills that will help them
for various communities;
ensure their children receive the services they
need; • Conducting trainings geared towards building
Program’s general practices and strategies: Program’s general practices and strategies:
• Providing training, information and support for • To protect and maintain education of Indians as
American Indian families who have children a federal trust responsibility.
ages 0-21 with disabilities or special health care • To promote quality educational opportunity for
needs; American Indian people.
• Working closely with the Bureau of Indian • To serve as a watchdog over administrative and
Education-operated and grant/contract schools, congressional actions and advocating for
public schools, early intervention agencies, and necessary change.
early childhood programs;
• To assist local boards by providing definitive
• Providing training on key topics, including but training and technical assistance.
not limited to: The Individuals with Disabilities
• To establish a communication network and
Education Act, Individualized Education Plan
information sharing service.
(IEP) and the Individual Family Service Plan
process (IFSP), parent leadership opportunities, • To assist member boards with local needs and
transition and advocacy; and issues.
• Providing one-on-one support for families that • To maintain close working relationships with
have questions specific to the IEP or IFSP Indian tribes, national Indian organizations, and
process or meetings and connecting them with other appropriate agencies.
other resources.
• Building effective and diverse city-wide parent • Building community capacity by providing
collaboration; workshops on grant writing, researching school
data, and using organizer tools to develop school
• Ensuring parents have the opportunity to be a
campaigns.
part of the BPS decision-making process;
• Developing common issues agenda among
diverse group of parents; and
COMMON BARRIERS HINDERING PARENT ENGAGEMENT & SUCCESSFUL STRATEGIES TO OVERCOME THEM 27
B. LACK OF TRUST IN SCHOOL • Observe that only some parents are welcomed,
but not all .
OFFICIALS DISCOURAGES
PARENT PARTICIPATION Some strategies to increase parents’ trust in school
Laws exist at the federal and state level that provide efforts:
all parents the right to be involved and engaged in • Provide classes and training that will help
their children’s schools. However, too often ethnic parents and staff improve communication
minority parents feel schools coordinate meetings between schools and parents;
with them only to comply with the law, rather than
• Provide parents information about school
to really provide them with full information or to
decisions, school meetings, and student success
consult with them before a decision is made. As a
in a timely manner. Furthermore, designate a
result, an unintended cycle begins.
person to provide more information or explana-
Parents do not feel their opinion, knowledge or
tion on communications the school sends home;
person is valued, and consequently, they do not
return to the school or meetings unless absolutely • Invest in parent outreach. Learn what days,
necessary, resulting in low parent turn out at events. times, and methods of communication are
In turn, school officials interpret the low attendance preferred by parents. For many communities of
as parents’ disinterest in their child’s education, and color, the best strategy is person-to person
adopt the belief that it is solely up to them to plan communication. Designating a staff person or
and decide all school matters. When parents learn volunteer to call parents is time-consuming but
the school is not engaging them for important effective in yielding higher turnout for meetings;
decisions, that their concerns are not addressed, or • Develop processes and systems where any and
their recommendations are not integrated into a all parents’ voices are heard. Do not just provide
school’s plan, it reinforces the sense that participat- information in meetings, but mail the notes
ing in school events is not worth their time resulting taken, make them available via website, or send
in low turnout and disengagement. a message about the results of a meeting
through an automated phone service; and
Some of the indicators parents deem evidence of
• Host community-school meetings where
lack of trust and education officials’ authenticity to
constructive dialogue happens between parents,
engage them include:
teachers, and administrators on issues affecting
• No follow-up after an event or meeting takes their children and the schools they attend (i.e.
place. Parents may have attended a meeting but budget cuts, safety problems, evaluation of
there is no mechanism to provide feedback or no after-school programs or other services). Include
next steps are planned; parents as full partners in decision-making
• Perception that little or nothing happens as a about these issues. Be transparent about the
result of raising concerns; decision-making process and do not over-
promise positive results.
• Scheduling meetings at times when it is not
convenient for parents because in addition to
other competing priorities parents work multiple
jobs;
• Not providing basic resources needed by parents
to attend meetings such as interpretation,
childcare, transportation, and refreshments; and
28 COMMON BARRIERS HINDERING PARENT ENGAGEMENT & SUCCESSFUL STRATEGIES TO OVERCOME THEM
C. PARENTS’ AND SCHOOL in order to avoid embarrassment (i.e. losing face,
or males feeling they will lose honor or
OFFICIALS’ BELIEFS AND manhood); and
ASSUMPTIONS OF EACH OTHER • Punitive, zero tolerance and other policies (i.e.
ENGENDER FEAR AND MISTRUST discipline violations, dress code violations,
The role of parents in schools is critical, as data ensuring services for special education students,
shows parent involvement is a factor that is highly etc.) providing settings where the nature of the
correlated to student success. Yet, more often than parent-school official interaction feels
not, school officials and parents tend to have more of adversarial.
an adversarial type of relationship stemming from
mistrust. As a result, there is often lack of clear A key strategy to overcome this barrier:
two-way communication, or infrequent and ineffec- • Build a sense of community: all ethnic groups at
tive communication between families and school the Parent Engagement Summit emphasized
officials. that developing a sense of community is neces-
When engaged in this discussion, parents from sary to engage ethnic minority parents and
all the ethnic groups shared that parents are some- students. Although building community is more
times fearful that school administrators may retaliate difficult to describe, all parents and organiza-
against them and their children if they voice too tions participating agreed on what happens
many opinions or ask too many questions about when there is no community.
policies and practices their school administrators
adopt. This fear can have a chilling effect, inhibiting They describe these schools as places where:
more parents from expressing their opinions or
-- Parents and students feel isolated from
suggestions. Parents perceive that principals appear
others;
to be fearful of empowered parents due to the
pressure they can exert to make school officials more -- Students become ashamed of their culture;
accountable. At the same time, some administrators -- Parents do not want to participate or ask
may not feel comfortable sharing power with information from the school;
involved parents.
-- There are no community representatives or
liaisons to serve as bridge-builders on
Participants identified key causes of fear and mis-
campus;
trust:
-- There are no educational opportunities for
• Parents and school officials each adhering to
parents inside of the schools; and
their own value systems, but not aware of the
others’; -- Parents and the students feel a lack of
ownership of the schools.
• Parents and school officials behaving according
to the assumptions they have about each other
A sense of community is built when people know
based on stereotypes of race or ethnicity, level of
your name and care for you. As a result, an individual
formal education, class, language spoken,
cares and feels ownership as it relates to his or her
immigration status, etc.;
family, school or community. It is this sense of com-
• Parents who do not feel knowledgeable about munity that the participants see spreading into the
the educational system or lack a strong sense of schools in order for parent engagement to increase
self-efficacy, not addressing problems at school and have the desired result of improving student
COMMON BARRIERS HINDERING PARENT ENGAGEMENT & SUCCESSFUL STRATEGIES TO OVERCOME THEM 29
success and closing academic achievement gaps.
D. LACK OF CULTURAL
Also, an important element of building commu-
nity is seeing the community as an extension of the COMPETENCY CREATES
school. This means the students and their entire UNWELCOMING ENVIRONMENTS
families are welcomed in the school, and the school
is open to partnering agencies and community-
FOR ETHNIC MINORITY PARENTS
Lack of cultural competency refers to an inability, or
based organizations to provide additional resources.
disinterest to understand the background and issues
This would greatly help school officials play an
of other cultural groups and not being able to relate
important role in helping the community coalesce to
to their experiences. Parents at this summit
resolve problems. Although school officials will not
expressed that there is a fear in our country and in
be able to solve every problem, and societal or
our schools. There is also a reluctance to support the
community problems are beyond their jurisdiction, if
multiple languages, other than English, spoken in
a problem is affecting the families they serve, they
communities of color. Further, there is a resistance
can:
and intolerance towards poor communities of color.
• Analyze how a community problem may be Some parents also expressed a fear of the school
affecting student learning and determine how systems. Negative staff beliefs and assumptions
many students are being affected; about ethnic minority parents may be reflected in the
• Determine if school resources (e.g., financial, quality of service schools provide. This can prevent
human and real) can be used to alleviate the parents from getting involved in the school, and
problem. If that is not an option, then consider develops mistrust of school officials, and stops
calling upon a non-profit or government agency parents from obtaining basic information about their
to provide families information or resources; children or their school. This can result in parents
being discouraged to participate at deeper levels and
• Offer the school campus for town-hall meetings
for long periods of time.
where the community can come together with
community members, police, elected officials,
According to the participants from this summit,
and the school to address a problem;
the following are ways in which school officials
• Designate the school as a safe haven or safe send unwelcoming messages to parents and the
zone and publicize this to the community; and community:
• Allow for peer support and mentoring to • Failing to learn about the history of the school
happen for both students and parents. site community where they work; of the stu-
dents they serve; and the socio-cultural back-
ground of parents and their extended families;
• Failing to take into account that a parents’
experience of having a history of poor treatment
by a school may cause them to not want to
engage with school officials. It may be recent
negative experiences from their child’s schools,
or negative experiences from the parent’s own
educational journey;
• Having unfriendly staff in the main office that
ignore parents when they come in, ridicule
30 COMMON BARRIERS HINDERING PARENT ENGAGEMENT & SUCCESSFUL STRATEGIES TO OVERCOME THEM
parents for their lack of information, do not • Increase cultural competency. Schools can foster
provide parents with the information requested, an appreciation of various cultures in their
or intentionally mislead parents or students; student population by:
• Requiring a state-issued identification from all -- Allowing parents to coordinate cultural
parents in order to enter the school when some festivals or celebration of cultural traditions;
parents do not have the proper documentation -- Hosting a movie night for students and staff
and cannot provide the specific type of identifi- twice a year, where an educational movie or
cation required by school personnel; documentary that is age appropriate for
• Having security guards escort parents at all students and families depicts the culture of a
times during their visits; group; and
• Having staff that are not culturally competent -- Celebrating cultural heritage months for
and aware of differences between ethnic groups; African Americans/Blacks, American
and Indians, Asian Americans, and Hispanics/
• Having staff that are unaware of the history of Latinos. Have teachers adapt lessons related
the communities they serve. For example, not to important historic figures or events from
taking into account the negative history con- various racial/ethnic minority groups,
nected to schools desegregation efforts, or how especially those groups represented by the
American Indian families remember that schools school’s population attendance.
were used as the vehicle to destroy their families’ • Investigate and take complaints seriously from
cultures. ethnic minority parents or students. Be aware of
staff making inappropriate statements about a
Some strategies to overcome these barriers: person’s race or ethnicity, sex, legal status, etc.
• Develop welcoming environments. Superinten- • Integrate culture into lesson plans and strategies
dents and school boards need to encourage for student success. Include culture as a topic of
principals to develop a welcoming environment discussion in grade-level teacher department
on campus for parents by: meetings.
-- Posting visible signs in multiple languages • Overcome the language barrier. Parents who
on the campus for visitors to easily access speak languages other than English need access
information; to interpreters to participate in any school
-- Providing customer service training to staff meeting or activity. Further, when interpretation
in the main office; and and translation services are provided, provide
background information on education termi-
-- Having administrators send a strong nology. Since many parents are not familiar with
message that staff are to provide quality the educational jargon, they do not fully com-
service to parents and students to the best of prehend the messages school officials try to
their abilities. School administrators can convey. School officials could assist by:
foster a culture of providing quality cus-
tomer service by requiring staff to participate -- Providing simultaneous interpretation with
in training, and more importantly, by setting various languages when requested, and
the example of how parents and community especially during meetings;
representatives are to be treated when they
visit the school.
COMMON BARRIERS HINDERING PARENT ENGAGEMENT & SUCCESSFUL STRATEGIES TO OVERCOME THEM 31
-- Providing training for interpreters to learn to
E. LACK OF UNDERSTANDING
explain the education terminology in
layman terms; OF THE ROLES AND
-- Providing workshops at least once per year RESPONSIBILITIES OF THE LOCAL
on education jargon for parents to be able to SCHOOL BOARD AND SCHOOL
understand translated documents and
interpretations;
DISTRICTS
There is a lack of clarity around education goals and
-- Developing an evaluation process for priorities in many school districts. Most schools have
parents to rate the quality of the service they a written statement on what their mission and goals
received from the interpreter. This can help are, often found in district documents and on
the school or district determine if they websites. However, this may be different from what
should continue to hire the interpreters/ is actually implemented. Oftentimes, there is a lack
translators; of a shared vision and an equity agenda. Too many
-- Forming a parent committee or task force school staff and parents may be unclear about what
that can help staff translate documents, or the priorities are and what education levels should
provide feedback on the content of a be achieved by all children. School leaders need to
document being sent home; and transform the way success is defined and send clear
messages to all staff as to what the goals and
-- Sharing with teachers the specific resources
priorities are for their district. This vision needs to be
or supports available at the school or district
shared with all parents as well.
to communicate with parents when there is
Participants identified the important role school
a language barrier.
board members can play in education when they
truly advocate for the interests of the entire commu-
nity they represent and when they demand account-
ability from the district superintendent. However,
sometimes school board members act on interests
other than the children and community they have
been elected to represent. The board should reflect
diversity and be representative of the district. If the
board has historically represented only the interests
of some but not all groups, investigate if the district
could benefit from having district-elected board
members. Consider redistricting if representation is
not balanced.
32 COMMON BARRIERS HINDERING PARENT ENGAGEMENT & SUCCESSFUL STRATEGIES TO OVERCOME THEM
the school district superintendent or a school Too often there is staff or volunteers who are
board member to speak with parents about their minimally qualified and committed to help reach out
role they play in education; to parents and families and implement parent
• Ask the person designated to work with parents engagement policies effectively. Usually these
to provide parents information or referrals where positions are not full-time, and they tend to be
parents can get information about school board staffed only during school hours. Further, these
elections; positions tend to focus on providing school-related
information, but schools that are most successful in
• Host a forum for parents where candidates establishing strong relationships with parents, often
running for the school board may share their also provide information and referrals to families to
vision for the district so parents and community get help for non-education related issues affecting
members can best determine who may be them such as, unemployment, homelessness,
committed to improve the educational outcomes low-income housing, divorce, hunger, domestic
and the educational experience for all students; violence, drug and alcohol abuse, health problems or
• Offer your school campus to be used as a polling an illness, etc.
place; Basic items to include in any budget for parent
• Encourage parents to ask questions about the engagement include childcare, interpretation
candidates’ background on education and services, refreshments, and transportation, especially
strategies they will promote to help schools close for parents to participate in rural areas.
the achievement gap for various sub- groups
(ethnic minority groups, English learners, at-risk Some strategies schools can utilize to overcome
students, special education students, etc.); and these barriers include:
• Encourage parents to attend school board • Apply for grants to increase the amount of
meetings to help hold school board members unrestricted resources to fund special projects;
accountable for addressing key problems. • Designate a school representative who works
with families to create a resource directory to be
able to refer parents to a myriad of social services
and community-based organizations;
F. LACK OF FUNDING AND • Vary the work hours for those who work with
COORDINATION OF RESOURCES families. Assign some to work during the day
TO PROVIDE SERVICES TO and others to work during the evening or
weekend;
PARENTS
• Partner with local government agencies and
One of the main issues identified is that schools,
community-based organizations to provide
especially Title I schools serving communities of
monthly workshops or services at the school or
color, have some funds to do parent involvement, but
host a local resource fair for the community; and
oftentimes those funds are allocated to improve
parenting skills but do not offer enough advocacy or • Partner with a community-based organization to
leadership development. Moreover, the groups in this operate a joint parent center to maximize
convening felt the funds were used to cover other resources.
expenses not related to Title I, and for many schools
these funds do not trickle down to community-based
organizations to provide services to parents.
COMMON BARRIERS HINDERING PARENT ENGAGEMENT & SUCCESSFUL STRATEGIES TO OVERCOME THEM 33
G. FAILING TO PRIORITIZE • Allow third party organizations, including
community-based organizations, to conduct
PARENT ENGAGEMENT focus groups, administer surveys, form an
Most teachers and administrators acknowledge the evaluation task force, and conduct randomized
importance of parent engagement but many do not calls to help the school determine the level of
prioritize parent engagement in their daily activities. parent engagement and the effectiveness of the
Nor is the subject of parent engagement and school’s efforts.
successfully engaging communities of color often
• Set realistic expectations and gradual goals to
included in teacher or administrator preparation pro-
increase parent engagement. If the outreach
grams. As a result, parent engagement is frequently
consistently fails or if parents have never been
omitted from plans to help a school or district with
involved, it will take time for school staff and
academic improvement. When it is included, it is
parents to change their behaviors and to achieve
often not allocated enough resources to achieve the
higher levels of parent engagement in the
desired results.
school.
Strategies to support importance of parent
engagement:
• Ensure parent engagement is part of the school H. FAILING TO ADJUST TO THE
and district plan to improve student success. The
parent engagement strategy works best when it
ROLE OF PARENT INVOLVEMENT
is integrated throughout the various sections of IN THE 21ST CENTURY
the plan, and not just when this responsibility is Currently, parents and participants at this summit
delegated to one or a few people in a school. felt schools still have outdated perceptions about
parents and their role in education. Too many school
• Increase the cultural competency of staff in a
officials only allow parent volunteers to cut paper for
school, which will help the implementation of a
teacher’s projects, bake for celebrations or sales, help
parent engagement plan. Provide training on the
their child with homework, attend workshops to
history of the community where staff works or
improve their parenting but, above all, not question
host a community conversation. Dispel myths
school policies, implementation plans and school
and express the importance of education to help
practices.
teachers and staff more fully understand and
However, the role of the parent in the 21st
appreciate the experience of students in that
century has evolved and parents not only need to be
neighborhood and community.
involved but they need to be engaged in their
• Obtain data about how parents would like to children’s education and schools for students to be
stay informed, and involved in their children’s successful. Today, parents who are often successful at
education. Having this type of information ensuring a quality education for their children are
would greatly improve how schools should savvy at navigating the educational system, know
proceed with parent engagement policies and who and where to ask for resources for their chil-
successful outreach efforts. dren, and become involved at various levels to best
• Assign community liaisons to conduct focus support their children throughout their academic
groups, or talk to parents about what is hap- journey.
pening in the community, and what is preventing As a result, several parent organizations have
them from connecting with the school; and developed curricula and programs to increase
34 COMMON BARRIERS HINDERING PARENT ENGAGEMENT & SUCCESSFUL STRATEGIES TO OVERCOME THEM
parents’ knowledge on navigating the educational to be heard when the school needs to make an
school system. Many parents, especially immigrant important decision, and provide a structure for
parents, see the educational school system as the parent representatives to have a vote in local
authority and do not question decisions made by school matters. Moreover, when structures
school staff because this may have been how already exist, ensure that proper training be
education operated in their home country. To counter given to new members, monitor the effective-
this notion and provide parents with key information ness of the meetings, and adhere to the bylaws
on how schools operate in this country, information of the local council in order to have successful
is often offered on the following topics: engagement and representation of school staff
• Parents’ rights and responsibilities; and parents.
COMMON BARRIERS HINDERING PARENT ENGAGEMENT & SUCCESSFUL STRATEGIES TO OVERCOME THEM 35
coming from to better connect with families and based on stereotypes and may avoid interaction with
their students, and dispel myths and stereotypes each other, especially if there is a language barrier.
about the new subgroups. School officials may not consider that building unity
among different parent groups is part of their job.
The African American/Black community experiences However, very often, tensions affecting the adults in
a high percentage of single parent homes, or there the community are then reflected in the student’s
may be children who are being raised by extended behavior, which can negatively affect overall campus
family members, especially a grandmother. atmosphere and academic performance.
Some recommended strategies are: Some strategies that foster unity among different
• Provide resources and referrals to different social groups of parents:
services to single parents or foster families; • Educate parents from different ethnic groups
• Form a support group to help single parents to about each other’s diverse experiences in this
overcome barriers they may be facing, and help country to help build empathy towards one
them find a way to become more involved in another and help find commonalities in the
their children’s education; and struggles they may currently face.
• Support the development of programs to • Design activities where all parents need to
reconnect individuals released from institutions collaborate with one another to help improve
to society. their local school, such as asking parents to
coordinate a campus beautification project,
Fathers from ethnic minority groups experience a asking the parents and students to help paint a
gender barrier when participating in their children’s mural depicting their history and contribution of
education because this task is often delegated to the the community, or inviting parents to participate
mother, and because education is a field dominated in developing a plan to improve student
by women. As a result, many fathers do not feel achievement.
comfortable assuming new responsibilities or chal- • Provide leadership and multicultural training to
lenging what they learned about their gender role. parent leaders from each of the different parent
groups in school so they can model positive
Some recommended strategies are: interactions with one another.
• Coordinate programs or activities specifically • Ensure all parents are invited to participate and
designed to get fathers to come to into the are provided the same information.
school campus and participate in their child’s • Have interpreters available to help parents
education. Oftentimes, CBOs that work with interact with each other. Host a meeting in two
parents may have already developed such or more languages, where all participants get to
activities. For these activities to be effective, it hear part of the meeting in their language, and
is important for these activities to be led by another part with headphones.
and for men.
• If more assistance or strategies are needed,
contact a commission on human relations at
Schools that serve diverse communities may have
your city, county, or state level.
difficulty getting groups of parents from different
racial or ethnic backgrounds to work together. Many
times parents make assumptions about each other
36 COMMON BARRIERS HINDERING PARENT ENGAGEMENT & SUCCESSFUL STRATEGIES TO OVERCOME THEM
In the Asian and Pacific Islander (API) communities historic trauma endured by Native people,
the myth of the “model minority” often obscures the created by the boarding schools. This curriculum
great need to devote resources to parental engage- should assist in rebuilding Native parent trust in
ment and student support. This myth suggests that educational systems and involve greater efforts
all API students are high achieving and hides the fact by schools in reaching out to Native parents.
that many individual communities, including many • Wherever possible, encourage schools and
Southeast Asian and Pacific Islander communities individual classroom teachers to integrate
face educational challenges related to unique American Indian/Alaska Native and Native
historical or socioeconomic factors, such as refugee Hawaiian language and culture into the core
status, language access, weaker formal education content areas and invite Native parents to
systems in some native countries, and poverty. present tribally specific customs, practices,
To avoid making generalizations about an ethnic folklore and foods.
minority group, it is recommended to:
• For tribes involved in Native language mainte-
• Consider the unique characteristics and needs of nance and revitalization efforts, parental
each community. Develop outreach programs engagement information needs to be in the
that address issues such as language barriers, Native languages where possible.
schedule parent-teacher conferences that
• Policies need to honor how Native traditional
accommodate low-income parents with multiple
extended family relationships play an influ-
jobs, and be aware that there may be differing
encing role in Native student achievement.
cultural attitudes toward the relationships
Many instances exist where relations other than
between teachers and parents.
parents are actively involved in the life of a
• Leverage relationships or build partnerships student.
with trusted organizations and leaders to
connect with parents from a specific community.
Your local CBOs, community leaders from the
specific ethnic subgroup you want to reach,
school-employed liaisons, and bilingual teachers
can play a critical role in helping and educating
parents on how to navigate the educational
system.
COMMON BARRIERS HINDERING PARENT ENGAGEMENT & SUCCESSFUL STRATEGIES TO OVERCOME THEM 37
38 POLICY RECOMMENDATIONS TO IMPROVE ETHNIC MINORITY PARENT AND COMMUNITY ENGAGEMENT
POLICY RECOMMENDATIONS TO IMPROVE
ETHNIC MINORITY PARENT
AND COMMUNITY ENGAGEMENT
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Washington, DC: Author. Page 15