2017

FRANCHISE
DIRECTORY
THE MOST
COMPREHENSIVE
FRANCHISE
DIRECTORY

$9.95 AUD, $11.95 NZD (INC. GST)

 Australia is open for business and the
forecast is for further growth

SPECIALIST
FRANCHISING,
LICENSING AND The 2015 updates to the Franchising Code have now
DISTRIBUTION been in place for some time and further changes
introduced with unfair contract provisions under the
Australian consumer laws.
Minimise your risk and ensure your compliance to avoid
fines and penalties.
We act for local Australian and International franchisors
and master franchisees, as well as acting for overseas
companies looking to establish business in Australia.
We provided advice to companies and individuals in:
t International franchising and assisting overseas
companies to establish business in Australia.
t Master franchise rights.
t Dispute resolution – solutions and strategies.
t Franchise advice – fixed fee reports.
t Sale or purchase of franchise systems.
t Trademark and intellectual property (IP) advice.
t Company structuring.

We offer fixed fees based on t Business modelling – franchising, Branchising,

licensing, distribution and agency Agreements.
the scope of work so you t Employment law.
can budget with certainty t Consumer law and ACCC advice.
We have a network of franchise consultants to assist our
for your legal costs clients to establish their brand and franchise systems.

MEMBER: ROBERT TOTH

International Franchise Lawyers Association (IFLA); Partner - Accredited Business Law Specialist | MARSH&MAHER
Franchise Council of Australia (FCA); Level 2, 100 Wellington Parade, East Melbourne, Victoria, 3002
US Commercial Service. PH: 03 9604 9400 | FAX: 03 9419 7735 | Email: rxt@marshmaher.com.au
From the

Editor
W elcome to the 2017 edition of the In addition to the collection of educational articles,
Australia and New Zealand Business the back of the Business Franchise Directory
Franchise Directory. features an array of information. It highlights the
many types of franchise systems available, as well
This Directory is here to guide you through all
as franchising professionals and helpful resources.
stages of your franchise journey. Inside you will
find many informative articles including ‘What is Whether you are simply investigating the different
Franchising’, followed by chapters on franchise types of franchises available or about to become a
legislation, developing a business plan, funding franchisee for the first time, this Directory will be a
your franchise purchase, employing staff for the first great source of information. We hope you enjoy your
time, succession planning, asset protection and also journey to becoming a member of the Australian or
growing and developing your franchise and you. We New Zealand franchise community.
finish with chapters from the Franchise Council of Joanne Tuffy
Australia and Franchise Association of New Zealand,
both of which have provided comprehensive
information about their respective organisations and
the benefits of membership.
Purchasing your first franchise is only the start of a
continuous journey in business ownership and we
have included chapters that detail how to survive
your first 12 months in franchising and also how to
achieve franchise success.

2000
business
listings
See page 79
for categories
CONTENTS

CHAPTER 1

9 Is Franchising Right For You?

The Asia-Pacific Centre for Franchising Excellence was launched by Griffith University in March
2008, formalising the University’s commitment to franchising research and education. Its aim is
to help advance franchise sector best practice through independent research, education and the
dissemination of information via the Centre’s website.
Led by one of the world’s leading and most highly respected franchise researchers Professor Lorelle
Frazer, the Centre works to transform research findings into practical outcomes for business. Centre
members actively engage with key government bodies and franchise associations across the Asia-
Pacific, as well as with other franchise academics across the globe.

CHAPTER 2

13 THE FRANCHISING CODE OF CONDUCT

at a glance
Dr Michael Schaper is Deputy Chair of the Australian Competition and Consumer Commission—
the agency responsible for enforcing the Franchising Code of Conduct and educating franchising
participants about their rights and obligations.

Dr Schaper is an Adjunct Professor with Curtin University in Western Australia, and chairs the
advisory board of Griffith University’s Asia-Pacific Centre for Franchising Excellence. He is a previous
president of the Small Enterprise Association of Australia & New Zealand, and has extensive
experience in the area of small business. His previous roles include Small Business Commissioner for
the ACT and Dean of Murdoch University Business School.

CHAPTER 3

17 Franchising & the Law

Chris Verebes, Special Counsel, specialises in franchising law. As a member of the Franchising
Council of Australia, Chris acts for and advises franchisors operating franchise systems, and
franchisees that own or are considering buying a franchised business.
Cherry Tan, Lawyer, has a broad range of experience in the area of corporate and commercial law.
Madgwicks is a Melbourne-based business law firm with highly experienced legal professionals,
providing outcome focused legal solutions for organisations and individuals.

CHAPTER 4

23 The importance of a Business Plan

Ian Watt is the Senior Business Development Manager - Franchising, NSW & ACT at Westpac. He
specialises in the franchise sector, working closely and assisting many franchise brands grow and
maintain their network. He holds a Bachelor of Business, Diploma of Franchising and is a CPA.
Westpac continues their long-term commitment to franchising in Australia through a national network
of franchise specialist business bankers who are able to deal with the specific needs of the franchise
sector.
 CONTENTS

CHAPTER 5

27 Women in Franchising

Corina Vucic has been involved in the franchising industry for more than 15 years. Corina is the 2012
FCA Woman in Franchising (Vic/Tas) and a Victoria Chapter Committee member of the Franchise
Council of Australia. Corina is an experienced and highly qualified mentor, trainer and business
coach.
FC Business Solutions is an integrated consultancy firm specialising in developing, growing and
marketing franchise systems. A professional team provides expert service exclusively to the franchise
community, in system development, marketing and communications, business health checks, and
business operations.

CHAPTER 6

33 funding your franchise

James Scurr is the Founder and Managing Director of Cashflow It, a specialist equipment finance
company and the only equipment-funder focused solely on the Australian franchise industry.
Spending almost a decade as a successful multi-unit franchisee for companies, including Boost
Juice Bars, and other independently owned businesses, James has extensive franchising and small
business experience, as well as an acute understanding of franchisee’s requirements.

CHAPTER 7

37 HOW TO SURVIVE THE FIRST 12 MONTHS

IN YOUR NEW BUSINESS

Sharon Jurd is a highly respected international best-selling author and a seasoned Entrepreneur,
Growth Strategist and Success Coach. She is passionate about helping people grow their business
fast by giving them financial freedom, and the choice to live the life they deserve.
Sharon Jurd Events is committed to changing people’s lives. Being the founder of the 12 Week
Business Academy, they provide an opportunity for everyone to benefit from real life business
strategies.

CHAPTER 8

41 Succession Planning – Thinking About

The End Game

Mark Sherry, LLB (Hons), BCom, is a Partner with Harmans Lawyers New Zealand. He leads the
commercial and property team, specialising in franchising, hospitality, rural law, property matters
and asset protection.
Harmans is a full service legal firm providing excellent service and advice, allowing Harmans to
develop long-term, solid relationships with their clients.
CONTENTS

CHAPTER 9

45 Getting it right from the start –

complying with workplace laws
The Fair Work Ombudsman (the FWO) is Australia’s national workplace relations regulator
responsible for ensuring compliance with Australia’s workplace laws and promoting productive
and cooperative workplace relations. The FWO supports Australian workplaces to be compliant,
productive and inclusive. Lynda’s branch leads the FWO’s work to build capability in Australian
workplaces and promote a culture of conscious compliance with workplace laws. This includes
providing the community with practical and accessible information that is easy to understand and
apply and undertaking activities that detect and deter unlawful workplace behaviours; including
taking proportionate enforcement action when appropriate.

CHAPTER 10

49 asset protection & taxation

McLean Delmo Bentleys is a leading provider of accounting advice to franchise businesses in

Australia. Jamie now heads the McLean Delmo Bentleys’ Business Services and Franchising
division. He has over 18 years’ experience in public practice and has been with the firm since 1999.
He is a member of CPA Australia.
Jamie has specialist skills in business structuring, franchising, management consulting and business
valuation. Jamie’s extensive experience in business services enables him to work closely with his
clients to provide practical and commercial advice.

CHAPTER 11

55 HOW TO GROW AND DEVELOP

YOUR FRANCHISE AND YOU
Karen Wren has an extensive background in customer service in both retail and wholesale
environments and has spent significant time working with SMEs in the areas of advertising and
promotions. Karen is a true professional and brings her warm and caring personality into everything
she does. Karen’s strength is her ability to motivate and encourage others to success and in bringing
a focus back to the basics in building a successful enterprise. Motivated to help others succeed, as
CEO of the Franchise Doctor franchising consultancy, Karen has helped her husband Steve build a
reputation of success based on sound business ethics and good old common sense! Karen is also
the founder and CEO of not-for-profit The Bright Eyes Organisation and takes every opportunity to
give back and encourages others to do the same.

CHAPTER 12

59 Achieving Franchise Success

Bob Beaumont has been at the helm of Beaumont Tiles for 38 years. His philosophy of ‘don’t think
big, think huge’ has resulted in a small South Australian business growing into a multi-million dollar
enterprise with 110 plus retail outlets across most of Australia and a large commercial presence.
Bob oversees a company owned and franchised retail model. For him, business success takes drive,
vision, risk taking, innovation and commitment.
 CONTENTS

CHAPTER 13

63 Want to Franchise Your Business?

Know the End Game
Nasser Abdu is the Executive Director of Baybridge Advisory. Nasser has 18 years of national and
international corporate and SME experience. He is highly regarded for advising emerging and mature
market businesses in the areas of strategic growth. Focused on the SME sector, he has hands on
experience with business growth strategies, initiatives and diverse projects from the ground up with
a multitude of companies. Nasser offers skilled services in every aspect of the strategic success and
growth of your business. Having worked in Asia and the Middle-East, Nasser brings a diverse range
of knowledge and insight to Baybridge.

CHAPTER 14

69 Franchising in australia

The Franchise Council of Australia Limited (FCA) is the peak body for the $144 billion franchise sector
in Australia, representing franchisors, franchisees, service providers and advisors to the sector.
The FCA assists all stakeholders in Australian franchising in a variety of ways to ensure the sector is a
vibrant place to do business.
The FCA is a nationally incorporated not-for-profit association. Membership is voluntary and is open
to any individual or organisation involved in the franchising sector, including franchisees, franchisors,
lawyers, accountants, banks, consultants, academics, publishers and many more.

CHAPTER 15

73 FRANCHISING IN NEW ZEALAND

Rory MacDonald has been actively involved in the area of franchising law for about 25 years and has
been a member of the Franchise Association of New Zealand since it was formed.
He has attended most of the franchise conferences in New Zealand, a number of conferences in
Australia as well as conferences in Singapore, USA and a day meeting at Turkey.
Rory has given lectures in franchising law and his firm has an active franchise law practice.
CONTENTS

FRANCHISE
79

2017
franchise DIRECTORY
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THE MOST
COMPREHENSIVE
FRANCHISE
DIRECTORY

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 chapter 1

is FRANCHISING

Right for You?

Professor Lorelle Frazer
Director | Asia-Pacific Centre for Franchising Excellence | Griffith University

Is franchising right for you? There is no quick

and simple answer to this question. The
only way to really find out is to do as much
homework as possible upfront so you know
exactly what you are getting into before taking
the leap into owning your own franchise.
Many people often have the idea in their head that
they would love to one day own a franchise. The
appeal of being your own boss, working in your own
business and taking control of your financial future
and work-life balance can be very attractive.
However, the reality of life as a franchisee can be
very different to this vision. That is why it is so crucial
for those chasing the franchise dream, to take a
step back and start asking questions and finding
answers in order to make well-informed decisions
about their future.
Buying a franchise can be one of the biggest
decisions that someone makes in their lifetime,
and it is one that will have an enormous ongoing
influence on their financial and lifestyle aspirations.
So the best advice for anyone contemplating
jumping into a new life as a franchisee is to take
a deep breath and do their homework so that it is
their head, not just their heart, driving their decision-
making.

9

Can you really turn your
dream into reality?
Prospective franchisees need to rely
on much more than their ‘gut feeling’
or their dream-like vision of what
franchising will actually be like.
For example, it may be your dream
to own and work in your own pizza
franchise. But have you really thought
about what it will be like cooking
and serving pizzas every night of the
week with your busiest time being on
weekends? And this is before you even
get to managing staff and cashflow and
the hundreds of other issues that come
with being your own boss.
Similarly, you might like being outdoors
so dream of having your own car wash
franchise. But have you really thought
about what it will be like washing 40 or
50 cars a week? Imagine your day-to-
day existence in that franchise? Does it
feel like a good fit? Will you be engaged
for the next six months, two years or 10
years?
10
Those looking to chase their franchise
dream need to be thinking hard about
what it will actually be like in reality. The
time to do this is upfront, before you
make the decision to buy a franchise
and it is too late. Are you the right
personality for that business? How will
it affect your lifestyle, your relationships
with your family, your social life?
Do your homework
Regardless of the franchise and
the product or service it provides,
it is important for people who are
considering entering the sector to
undertake pre-entry education and
ask critical questions about what
they are seeking to achieve. Is return
on investment the key motivator
for becoming a franchisee, or is it
predominantly a lifestyle choice? Seek
to define upfront what your priority
is and exactly what it is you want to
achieve by buying a franchise.
Doing your homework, or ‘due diligence’
as it is more formally referred to in the
franchise sector, will help to build solid
foundations for any potential franchisee,
and will ensure you are as fully prepared
as you can possibly be and know
exactly what you are getting into.
What is Griffith University’s
Asia-Pacific Centre for
Franchising Excellence?
Griffith University’s Asia-Pacific Centre
for Franchising Excellence is an
invaluable resource for anyone looking
to start a new journey in the world of
franchising.
The Centre is completely independent
and impartial, there are no vested
interests or selling of franchise
systems, with a focus on education and
professional development, including
pre-entry education for new entrants to
the sector.
Research by the Centre has shown that
many franchisees enter franchising with
unrealistic expectations. An emotional
attachment to a franchise brand and
a dream-like vision of what their life as
franchisee will be like often overrides
objective information.
Pre-entry education aims to address
this issue by empowering would-be
franchisees to make better and more
informed decisions.
To undertake effective due diligence, a
prospective franchisee needs to keep
an open mind and to seek out and
dispassionately question all information.
The more due diligence prospective
franchisees conduct and the better
informed they are before they buy
means they are much more likely
to invest in a franchise with realistic
expectations that are aligned to their
business and lifestyle goals.
The first port of call for anyone thinking
of buying a franchise should be the
FREE online Pre-Entry Franchise
Education Program developed by the
Centre and funded by the Australian
Competition & Consumer Commission
(ACCC).
This program was introduced in 2010
and in 2016 passed a major milestone
of more than 10,000 registered
participants, with an average of
approximately 1,800 prospective new
franchisees completing the program
every year since its launch.
The 10,000 milestone is significant
when viewed against the total size of
the franchise sector. According to the
latest Franchising Australia Report in
2016, there are 1,120 franchise systems
operating in Australia and an estimated
79,000 franchise units.
The end result of pre-entry franchise
education is that there are a lot more
people out there who have entered the
sector with their eyes wide open about
exactly what they are getting into before
buying a franchise.
The feedback from those who have
completed the program points to a more
realistic understanding of just what is
involved in operating a franchise, and it
has proven to be an important stepping
stone and confidence builder for those
entering the world of franchising.
While people who have completed the
pre-entry franchise education program
are more likely to become franchisees,
for some the early education process
can lead them to a decision that owning
a franchise is not the right decision for
them.
The authentic and ethical nature of
the educational resources provided to
prospective franchisees is what sets the
Centre apart in the franchising sector.
There is no hidden agenda or selling of
franchise systems or products.
In fact, these educational tools may even
lead you to a decision that franchising
is not the right path for you. If this is
the case, it is in the best long-term
interests of all parties involved as it will
lead to more satisfied, successful and
sustainable franchisees right across the
franchise sector.
As well as setting franchisees on
the right path to franchise business
success, the Centre offers a wide range
of ongoing industry events, resources,
and educational programs for both
franchisees and franchisors, as part of
its commitment to lifelong learning and
professional development for all in the
franchising industry.
The Asia-Pacific Centre for Franchising
Excellence was launched by Griffith
University in March 2008, formalising the
University’s commitment to franchising
research and education, developed over
more than a decade.
Its aim is to help advance franchise
industry best practice through
independent research, education and
the dissemination of information via the
Centre’s website.
Since its launch, the Centre has been
led by one of the world’s leading
and most highly respected franchise
researchers Professor Lorelle Frazer,
who also holds the position of Director,
Online & Blended Learning in the Griffith
Business School.
Its research helps inform policy and
Centre members actively engage with
key government bodies and franchise
associations across the Asia-Pacific, as
well as with other franchise academics
across the globe.
The Centre offers a wide range of
franchise professional development
events, training and courses for
franchisees, prospective franchisees,
franchisors and prospective franchisors.
From research projects, to forums,
masterclasses, workshops, eCourses
and face-to-face courses.
Its educational programs are
designed to not only aid improved
decision making through enhanced
knowledge levels, but to also improve
understanding of the franchising sector,
compliance with the Franchising Code,
and practical issues that can be faced.
For more information on the FREE
online Pre-Entry Franchise Education
Program and other valuable franchise
educational resources, visit our
website.
www.franchise.edu.au.
11
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OR call (03) 9460 6700.
 chapter 2

a the FRANCHISING

Code of
r
.

Conduct
at a glance
Dr Michael Schaper
Deputy Chair | Australian Competition and Consumer Commission

B efore you make your mark in the franchising

world, there’s a few basic things you need to
know about the Franchising Code of Conduct.
The mandatory Franchising Code of Conduct (Code)
sets out the rights and obligations of both franchisors
and franchisees. It requires franchisors to disclose
specific information to potential and existing franchisees.
The Code also sets out conditions on the rights of both
parties under a franchise agreement. It also provides a
way for franchisees and franchisors to resolve disputes.
The Australian Competition and Consumer Commission
is responsible for enforcing and encouraging
compliance with the Code.

Buying a franchise
Committing to a franchise is a big financial decision.
Prospective franchisees often use their life savings
to buy into the system. The stakes are also high on
the other side of the fence, as franchisors put their
reputation and business model on the line.
With this major commitment in mind, the Code requires
franchisors to disclose certain information to enable
prospective franchisees to make an informed decision.
Disclosure also allows the franchisor to put the key
requirements and rules of the franchise system on the
table.

13
 Under the Code, prospective
franchisees are entitled to receive
four key documents when they are
considering buying a franchise:
1. An information statement;
2. A disclosure document;
3. A copy of the franchise agreement;
and
4. A copy of the Code.
An information statement is a two-page
document highlighting some of the risks
and rewards of franchising. You should
receive an information statement when
you apply, or express an interest, in
buying a franchise.
A disclosure document contains key
financial information and details about
the system. You should read the
disclosure document closely as it covers
things like franchise territory, online
sales, site selection, payments and what
will happen when the agreement comes
to an end.
The franchisor must allow you at least 14
days to review the disclosure document,
franchise agreement and Code before
you enter into the agreement or make a
non-refundable payment.
The franchise agreement underpins
each party’s rights and responsibilities.
When signed, the agreement becomes
a legally binding contract between the
franchisee and the franchisor. So, it
is crucial that you seek independent
advice from a lawyer, business adviser
and accountant about the opportunity
before you commit. In fact, the Code
requires you to provide a statement
that you have sought this advice.
Alternatively, you can sign a statement
saying that you are aware that you
should seek advice but have decided
against it.
The Code also provides new franchisees
with a ‘cooling off’ period. This means
that if you change your mind, you can
terminate the franchise agreement
within seven days of entering into the
agreement or making a payment. If
you terminate the agreement, you are
entitled to a refund for the payments
you have made. Your franchisor has to
provide you with a refund within 14 days;
however, the franchisor may deduct its
reasonable expenses from the refund if
the franchise agreement allows.
14
Ten steps before
committing
1. Assess your skills, strengths and
During the agreement
weaknesses.
2. Complete a pre-entry franchise
education program.
3. Get advice from an accountant,
lawyer and business expert.
4. Make sure you receive an
information statement, disclosure
document, franchise agreement
and a copy of the Code. Read
these documents carefully.
5. Take comprehensive notes of
your meetings with the franchisor.
Insist on the franchisor confirming
any claims it makes in writing.
6. Speak to current and previous
franchisees.
7. Research the franchise and try to
verify the information provided to
you.
8. If you will occupy premises as
part of your franchise, make sure
you understand your rights and
obligations under the lease or
occupancy agreement.
9. Check clauses on termination,
renewal, end of term and transfer
of the franchise, and make sure
you are willing to accept them.
10. If the deal is not acceptable, try
to negotiate a better offer or look
for a better deal.
Your franchisor’s disclosure obligations
don’t end when you become a
franchisee. The franchisor must
continue to disclose certain ‘materially
relevant facts’, which are key pieces of
information about the franchisor or the
franchise system that could have an
effect on your franchised business. The
franchisor must let you know, in writing,
about a materially relevant fact within 14
days of becoming aware of it.
The Code also sets out rules around
marketing funds. If you contribute
money to a marketing or cooperative
fund, the franchisor must prepare an
annual financial statement, which says
who contributes to the fund and how
the money is spent. The franchisor must
have the statement audited, unless 75
per cent of franchisees who contribute
to the fund vote that an audit is not
required.
The franchisor must contribute to the
marketing fund for each of its corporate
stores. The franchisor can only spend
the marketing fund money on:
• Expenses that were set out in the
disclosure document;
• Legitimate marketing or advertising
expenses;
• Expenses that have been agreed to
by a majority of franchisees; or
• Administering and auditing the fund.
The Code also deals with disputes. The
Franchising Code states that parties
should first try to resolve their dispute
with each other. If you can’t reach an
outcome within three weeks, the Code
provides for mediation. Mediation
involves an informal negotiation between
the parties facilitated by an independent
third party. Either party may refer a
dispute to mediation. Once mediation
is requested, it becomes mandatory for
both sides to attend and to genuinely
try to resolve the dispute. The Office
of the Franchising Mediation Adviser
www.franchisingcode.com.au exists
under the Code to refer the parties to
trained mediators that can help resolve
disputes without having to go to court;
small business commissioners in several
states may also be able to assist.
Ending of agreements
A franchise agreement can end in a
number of ways. A franchisor doesn’t
have to extend your agreement or enter
into a new agreement. However, it does
have to provide you with written notice
of its decision at least six months before
the end of your agreement.
If you seek to extend your agreement
at the end of your franchise term but
the franchisor chooses not to grant the
extension, the Code may provide some
protection if the franchisor then tries to
enforce a restraint of trade against you.
A ‘restraint of trade’ is a limit on your
ability to operate a similar business to
the franchise after your agreement has
ended.
In other situations, if you propose
to transfer your franchised business
to another party you must request
the franchisor’s consent in writing.
When making the request, you should
provide the franchisor with all of the
information they need to make an
informed decision. The franchisor may
request further information to assist in
making a decision to allow the transfer,
but it cannot unreasonably withhold its
consent.
The Code also spells out conditions
around termination of the agreement.
For instance, if a franchisor wishes to
terminate the franchise early because
of a breach, they must give reasonable
notice, say what the franchisee needs to
do to fix it and allow reasonable time for
this to occur. If the breach is fixed within
this time, the franchisor will be unable to
terminate the franchise on this ground.
Good faith
Acting in good faith is a mutual
obligation for both franchisees and
franchisors. Good faith requires that
parties exercise their power reasonably
and not arbitrarily or for some irrelevant
purpose. Conduct may lack good faith
if a party acts dishonestly, for an ulterior
motive or in a way that undermines or
denies the other party the benefits of the
franchise agreement.
Activities that may raise concerns under
the obligation of good faith include:
• A franchisor treating a franchisee
differently because the franchisee has
raised concerns about the system;
• A franchisor raising numerous minor
and immaterial breaches with a
franchisee in an aggressive and
intimidatory manner designed to
extract concessions or cessation of
complaints;
• Franchisees using confidential
information provided by the franchisor
to compete with the franchisor; and
• Franchisees using social media to
post negative comments about their
franchisor or their dispute with their
franchisor.
Enforcing the Code
The ACCC is responsible for enforcing
the Code and has the power to
investigate and prosecute breaches.
Failure to comply with certain provisions
of the Code could result in the ACCC
taking court action seeking a financial
penalty of up to $54,000, or issuing
an infringement notice for the breach
($9,000 for a body corporate and
$1,800 for an individual or other entities).
All of this can get very complicated,
so make sure to get independent
professional advice. For more general
information sign up to the ACCC’s
Franchising Information Network at
www.accc.gov.au/media/subscriptions/
franchising-information-network or call
1300 302 021 or follow the ACCC on
LinkedIn.
Dr Michael Schaper
Deputy Chair
Australian Competition and
Consumer Commission
1300 302 021
www.accc.gov.au/
franchisingcode
15
 chapter 3

franchising
& the law
Chris Verebes
Special Counsel; and Cherry Tan, Lawyer | Madgwicks Lawyers

A re the days when you had no bargaining

power with the franchisor a thing of the
past?
The Australian Government has long recognised
the importance of the franchise industry to the
small business community in Australia. To further
promote growth in the franchise sector, reduce red
tape, and encourage best practice principles, a new
Franchising Code of Conduct (Code) came into
effect on 1 January 2015.
Additionally, the new Unfair Contract Terms regime
(UCT regime) under the Australian Consumer Law
(ACL) came into effect on 12 November 2016. Under
the UCT regime, the bargaining power between you
and the franchisor has been equalised.
When buying a franchise, it would be wise for you
to understand your rights so that you can make
an informed decision before signing the franchise
agreement.

How does the Code help you?

The Code provides that a franchising agreement
cannot be entered into unless the franchisor
provides a potential franchisee with:
• A short information statement highlighting the
risks and rewards of franchising;
• A copy of the Code;
• A copy of the disclosure document; and
• A copy of the franchise agreement.

17
 These must be provided at least 14
days prior to entering into the franchise
agreement.
If you intend to lease premises through
the franchisor, the franchisor is also
required to provide you with a copy
of any lease, sub-lease or licence
and details of any lease incentives or
financial benefit that the franchisor is
entitled to receive from the landlord.
How do these documents
help you?
These 14 days are crucial for you to
conduct your legal due diligence and the
franchisor cannot rush you into entering
into a franchise agreement. As soon
as you get the documents, you should
carefully read them, as they contain
valuable information that you wouldn’t
otherwise know. This will help you to
decide whether to take up the franchise
or not.
Amongst other things, the disclosure
document sets out whether there is any
ongoing legal proceeding against the
franchisor, whether the franchisor has
gone bankrupt before, the expected
set up and operational costs of the
business, the number of franchisees
and their contact details, the number
of franchise businesses that have been
terminated or discontinued either by
the franchisor or franchisee(s), and the
financial reports of the franchisor.
All this information can assist you in
making a decision on whether the
franchise business is a viable one,
and if you might potentially encounter
problems with the franchisor in the
future. You may even contact other
franchisees to get a sense of the
franchise and whether they have any
disputes with the franchisor.
At the same time, it is highly
recommended for you to seek
appropriate independent legal and
financial advice.
Can I terminate the
agreement?
If you do not wish to buy the franchise
after conducting due diligence, the
Code gives you a cooling off right
where you are able to terminate either
an agreement to enter into a franchise
18
agreement, or the franchise agreement
if it has already been entered into,
within seven days of entering into such
agreement or making any payment
under the agreement (whichever is
earlier). This cooling off period only
applies to a new agreement, and
does not apply to a transfer, renewal
or extension of an existing franchise
agreement.
If you decide to terminate the agreement
during the cooling off period, any
payments that you have made to the
franchisor under the agreement (minus
franchisor’s reasonable expenses)
would need to be returned to you within
14 days.
What other protections do I
have under the Code?
In addition to the above, the Code also
provides you with the following general
protections:
• Obligation to act in good faith:
both parties to a franchise agreement
have to act in good faith in respect of
all matters relating to the Code and
franchise agreement;
• Transfer: should you wish to sell the
franchise business in the future, you
may need to obtain consent from
the franchisor for the transfer of the
franchise agreement. However, under
the Code, such consent cannot
be unreasonably withheld by the
franchisor;
• Termination: the franchisor must give
you notice in the event of an alleged
breach, except in certain special
circumstances (e.g. if you acted
fraudulently or become bankrupt),
where the franchisor may be able
to terminate the agreement with
immediate effect; and
• Dispute resolution: the Code
provides a dispute resolution
procedure through mediation.
The UCT regime
The Code is franchisee friendly and
with the new UCT regime you might be
getting additional protection, as the UCT
regime has been extended to protect
small businesses.
How does the UCT regime
help you?
From 12 November 2016, the ACL
has been extended to protect small
businesses from unfair terms in a
standard form contract. It is important
for you to understand how the UCT
regime applies and your rights under
the UCT regime as many franchise
agreements would be caught.
How does the UCT regime
apply?
The UCT regime will apply to franchise
agreements entered into or renewed
on or after 12 November 2016, if the
franchise agreement:
• Is a standard form contract;
• Is a small business contract; and
• Includes a term in the franchise
agreement which is unfair.
What is a standard form
contract?
A standard form contract is typically one
where the party who did not prepare the
agreement (franchisee/you) is unable
to genuinely negotiate the terms of the
contract with the other party (franchisor)
and has to enter the agreement on a
‘take it or leave it’ basis.
Some might argue that the parties
usually do negotiate the terms of the
agreement during the pre-contractual
phase. However in practice, a franchisor
would generally have a standard form
franchise agreement that it offers to
all of its franchisees and would not
negotiate the terms with each of its
franchisees beyond some of the basic
terms like fees and territory.
What is a small business
contract?
A franchise agreement will be a ‘small
business contract’ if:
• At the time of entering into the
contract, either you or the franchisor
has less than 20 employees; and
• The amount payable (called the
upfront price in the UCT regime) is
less than $300,000 (or $1,000,000
if the contract is longer than 12
months).
Very often, franchisees have less than
20 employees at the time of entering
into a franchise agreement and most
franchise agreements are signed for a
term of five or ten years with an amount
payable of less than $1,000,000. As
such, with no genuine opportunity to
negotiate the terms of the franchise
agreement, many franchise agreements
would fall under the UCT regime.
What does unfair mean?
A term in your franchise agreement will
be unfair if it:
• Causes a significant imbalance in the
parties’ rights and obligations;
• Is not reasonably necessary to protect
the franchisor’s legitimate interests;
and
• Will cause detriment to you (whether
financial or otherwise) if relied on.
What clauses should I look
out for?
Over the past 12 months (ending
11 November 2016), the Australian
Competition and Consumer
Commission (ACCC) who is the enforcer
of the UCT regime, has worked with
businesses in the franchising industry to
identify the common terms that are likely
to be considered unfair.
The ACCC found that potential unfair
terms in a franchise agreement include:
• Operations manuals: a franchise
agreement usually gives franchisors
unilateral right to vary operations
manuals without consulting with the
franchisees. In practice, although
operations manuals are separate to
the franchise agreement, they often
set out franchisees’ obligations and
the franchise agreement usually
provides that non-compliance with
the operations manual will result
in a breach under the terms of the
franchise agreement, which gives
the franchisor the right to terminate
the agreement. The ACCC considers
that a franchisor having such broad
and unrestrained power to unilaterally
amend operations manuals would
most likely be considered to be unfair;
• Liquidated damages: a fixed sum
payment of liquidated damages to
the franchisor in the event of a breach
by the franchisee, for example a
penalty of $1,000 for failure to attend
19
 a training session, appears to simply
penalise a franchisee and may be
deemed unfair;
• Restraint of trade: terms that contain
unreasonable cascading values for
the restraint period and restraint area
may raise some concerns; and
• Termination: terms that grant the
franchisor an unreasonable power
to terminate a franchise agreement
are likely to be found to be unfair.
For example, the ACCC considers
a termination clause would most
likely be unfair if a franchisor could
terminate a franchise agreement
without considering the seriousness
of the breaches or whether the
franchisee has tried to remedy the
breach.
What can I do if I think that a
term is unfair?
• Before you sign the franchise
agreement: you can ask the
franchisor to remove or amend the
term so it is no longer unfair.
20
• After you have signed the franchise experience in franchising law with the
agreement: if a dispute arises, a review and negotiation of your franchise
court or tribunal may determine agreement.
whether a term of a contract is unfair.
Madgwicks’ Franchising Team has
In both instances, you should obtain experience across a variety of franchise
advice from a lawyer. industries representing both franchisors
and franchisees.
What happens if a term is For further information, please
declared unfair? contact:
If a court makes a declaration that the
term is unfair, the unfair term will be Ed Browne, Partner
deemed void which means that the
03 9242 4781
unfair term does not bind the parties
and will be unenforceable. The rest of ed.browne@madgwicks.com.au
the franchise agreement would however
continue to bind the parties if it is Chris Verebes, Special Counsel
capable of operating without that unfair 03 9242 4712
term.
chris.verebes@madgwicks.com.au
Conclusion
As this UCT regime is still in its infancy,
it is yet to be seen how effective this
regime will be in benefiting franchisees.
In the meantime, we recommend that
you seek legal advice from lawyers with
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 chapter 4

The importance of

a Business
Ian Watt
Plan
Senior Business Development Manager - Franchising, NSW & ACT,
Business Banking | Westpac

O ne of the main reasons many businesses,

including franchises, fail is because they
either do not undertake enough planning
before they start, or they do not maintain
a solid planning-review process as their
business grows and matures. It is vital for the
survival of your franchise to take the time to
develop your business plan. Your business
plan should outline your goals, your strategies,
your prospects, and also the method by which
you will achieve these.
Each business should have its own unique plan.
While it’s good (and often much easier) to work
from a template, start out the right way by making
sure that you delete any headings which do not
specifically apply to your individual business. Don’t
consider this as homework, but instead as a serious
analysis of how your franchise business will work.
Your plan will not only help you to test your ideas,
but also to decide on strategies to reach your goals.
It’s all about quality. Your business plan doesn’t
need to be as long as War and Peace. In fact, the
more concise and straight to the point it is, the
better it’s likely to be. A five–page document can
be sufficient, if it’s five pages of solid content and
strategy. You do need to make sure that you cover
all areas of your business and that your plan is
manageable and contains enough flexibility to be
revised as conditions which affect your business
change.

23
 Your plan should reflect your business
life cycle – whether you are starting up,
supporting a business-loan application
or providing ongoing management. For
example, a business plan prepared to
accompany a bank-loan application
should show the loan requirements,
describe how the borrowed money
will be used, list what collateral will be
provided, and propose the repayment
plan.
Your business plan is your roadmap
to success. It needs to be fluid and
flexible, and it needs to be reviewed and
revised at regular intervals throughout
the business year. If at any time you are
forced to diverge from your strategy,
your business plan will help you find your
way back to more familiar ground.
Suggested structure for
your Business Plan
• The Executive Summary: A
summary of the highlights and main
points of your plan. Write this last.
24
• About the Business: This section
should include detail about the
location you will be operating from,
the history of the franchise systems,
facilities and equipment you will be
using; as well as the legal structure,
set-up costs, funding, and insurances
you will choose. This section
paints a picture of your business
and describes the legal entity and
ownership structure, while also giving
an overview of start-up costs and
initial funding.
• Industry and Market Analysis: Here
is where you describe the products
or services you offer. Make sure you
emphasise why buyers will purchase
those things, and what benefits they
will receive by doing so. Show how
much it costs to deliver what you’re
selling. You should also review current
trends in the wider industry or sector,
and assess your competition.
• Strategies: Here you need to
document your overall mission
strategy, objectives, and milestones.
You can also include your marketing
strategy, outlining any plans for
advertising and promotions as well
as a sales forecast and the cost of
sales. It’s a good idea to detail your
distribution method/s and plans
for growth as well. You should also
describe the target market and
segment you will be focusing on,
including market demographics,
market growth, trends and forecast.
Finally, describe the nature of your
industry and sector as well as your
competition, and fine tune your
milestones with dates, budgets, and
specific responsibilities.
• Management Structure: Outline staff
positions, costs, and facilities and
also include an organisation chart.
You should identify and describe
the key members of your team, list
management-team gaps (if any) and
show how they will be addressed.

• Financials: The key element of this
section is your financial plan and
needs summary. Other components
of this section should include sales
forecasts, assumptions, annual
income expenditure, a profit-and-
loss statement (P&L), a cash flow
statement, and a balance sheet.
• Information Systems and Controls:
This is a summary outlining the
operational aspects of your business.
Here you should define the systems,
processes and controls which have
(or will be) put in place. Also, identify
any gaps and plans for the future.
• SWOT analysis: This helps you
define your Strengths (for example,
reputation, latest technology, good
location), your Weaknesses (lack
of experience; difficulty finding staff,
high overheads), any Opportunities
(local market growth, an unfilled
niche in market, the possibility of a
joint venture), and any Threats (a
competitor opening up, over-reliance
Your Plan
key ingredients
1. direction: a business
plan should establish
your company’s
priorities. don’t try
to do everything, and
don’t try to please
everybody.
2. detail key milestones,
with deadline dates,
spending budgets and
detailed tasks for
each specific person
responsible for them.
this section must
describe how these
on one supplier, raw-material costs
rising).
• Exit Strategy: Knowing how and
when to exit your business is as
important as knowing how to start
it. Many owners build their business
to sell when the time is right. If this
is your strategy, make sure that you
understand how to do this. There are
many books available which explain
the details; or you can speak with
your accountant, solicitor, or bank.
Other considerations and water-cooler
topics:
- Share your business plan with your
staff and summarise it into a one or
two-page document. You need their
commitment to help you get there!
- Share performance outcomes
with your staff regularly. Highlight
key successes and learnings, and
pinpoint where results are not on track
to focus everyone’s attention.
- Demonstrate key performance
measures graphically; a picture really
is worth a thousand words.
- Consider outsourcing and obtaining
professional assistance during all
stages of the planning process.
- Ensure the analysis is ‘non-emotive’,
particularly in terms of what has been
achieved to date and the successes
and reasons for this. These reasons
different milestones
are going to be
tracked and measured.
3. cashflow: different
from profit and loss.
profitable companies
frequently go under,
but companies with
positive cash flow can
pay their bills. your
business plan should
show month-by-month
projected and actual
cash flow month for
at last 12 months.
may not necessarily work into the
future.
- Update your plan every quarter. Even
if the final outcome is that there are
no changes required, the discipline
of holding quarterly planning-review
meetings is important.
- Set key milestones which identify
what you intend to achieve in set time
periods. For example, the first six
months, second six months, second
year, and so on.
- Business plans are as important
for new companies as they are for
established businesses which have
been trading for ten years. Would you
invest in a business that had no plan?
- Your business may require you to
share the plan with shareholders and
other stakeholders at monthly board
meetings - perhaps even prospective
investors.
The information contained in this article is intended
as a guide only and is not intended as an exhaustive
list of matters to be considered. Persons entering
into franchise agreements should seek their own
independent legal, accounting and other advice.
Ian Watt
Senior Business Development
Manager - Franchising, NSW & ACT,
Business Banking, Westpac
0419 271 995
ianwatt@westpac.com.au
www.westpac.com.au
25
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Women in franchising
Corina Vucic
Director | FC Business Solutions
W omen are standing up to be counted
in the franchise sector, and extending
a hand to help others climb aboard. Corina
Vucic, Founding Director of FC Business
Solutions, asks four women at the top of their
game about the joys and challenges they’ve
experienced on their franchising journey, and
what advice they can offer other women.
Franchising is all about people. It enables anyone
with a desire to run their own business to be self-
employed within a proven business framework. With
access to a full suite of expertise and support, the
franchisee’s actions and choices drive his or her
desire to meet personal and financial goals.
chapter 5
While women have long been involved in franchising,
they have traditionally been the invisible half of the
franchise rather than the face of it. Undertaking
back-end roles in administration, HR and marketing,
women have played supporting roles, while the
front-end business partner was, in many instances,
their husband or life partner.
At FC Business Solutions, we have been providing
specialised service to the franchise industry for
many years, and have seen a marked shift in the
roles of women over that time. Now, women of all
ages are carving out a lifestyle and pathway within
this robust sector, both at franchise level and on the
corporate side. Hard work, a willingness to apply
skills acquired in other industries, and personal
branding are key factors to success.
27

Why franchising?
For many women, a return to work
after taking leave to raise children can
be a difficult transition. The longer the
absence, the more daunting the task.
For Laurie Checketts, the opportunity to
become a franchisee with Listen to Your
Body (LTYB) steered her back into the
workforce after thirteen years of staying
home to raise a family.
The journey from stay-at-home mum
to franchisee began six years ago,
when Laurie started attending a local
LTYB studio. As she grew increasingly
interested in health and fitness, LTYB
franchisor Ben Fletcher encouraged her
to take the next step and study personal
training.
“Ben gave me the opportunity to work
in two of his LTYB studios,” Laurie says.
“After only a month, I knew this was
where I belonged! I wanted to be more
than a personal trainer. I wanted to help
Ben share this wonderful business and
help change people’s lives.”
Shortly afterwards, Laurie and
Ben became co-franchisees of
the East Keilor LTYB studio. “I love
28
the camaraderie with all the other
franchisees and how we support one
another,” Laurie says.
Amanda Gattuso, Events Manager for
the Barry Plant Group, concurs on the
supportive nature of franchising.
“I love the support the franchise sector
provides,” Amanda says. “Not only
the support that we, as a franchisor
provide our franchisees, but also helping
them support one another by fostering
relationships.”
A qualified secondary school teacher,
Amanda joined the Barry Plant Group
in early 2012 and took over the role of
Events Manager later in the same year.
Super organised and a technical wizard,
Amanda is responsible for the smooth
implementation of all Barry Plant events,
from Professional Women in Real Estate
and NextGen Networking Functions,
to the annual Gala Awards Night for
Excellence and the group’s many
conferences.
“My previous experience in the
education sector doesn’t differ
completely from the franchise world,”
Amanda says. “In education, there
has always been a strong focus on
enhancing an individual’s development.
In franchising, the focus is more holistic
– we want our franchisees to succeed in
their individual business, their branding,
the culture they have and team they
surround themselves with.”
Sara Pantaleo, CEO of La Porchetta,
says that since entering franchising from
the corporate realm twenty years ago,
she has never felt like a number.
“Everything I do counts,” she says. “I
find there is a more balanced gender
diversity in franchising, and a strong
multicultural environment. Most of our
franchises are family-run businesses
who hire locally and support the
community.”
Sara also appreciates the diversity in
franchising. “I am constantly amazed at
people’s creativity and entrepreneurship,
and I love that we work with franchisees
to fulfil their dreams,” Sara says,
recalling a young pizza maker from
La Porchetta’s early days who bought
a small restaurant in a regional area.
“Now, he is a multi-unit owner,” Sara
says. “This was done with our support
and his passion to work for himself.”
Beth Pocklington, Systems and People
Champion for the Back in Motion
Health Group, brought a broad skill
base to the brand, including systems
and compliance, financial reporting and
analysis, business development, site
selection and project management to
name a few.
Beth points out that in franchising,
you are essentially part of many
small businesses rather than a single
business.
“This demands a focus on relationships,”
Beth says. “Some of the people relying
on your support have put everything on
the line for their business, so there is
also an elevated sense of responsibility.”
Challenges and setbacks
In franchising, there are places for both
women and men, and ‘fit’ depends
largely on individual skills and strengths
rather than gender. However, there
are challenges that remain unique to
women.
Laurie Checketts says that balancing
family life with running her fitness
business is a perpetual challenge, while
Beth Pocklington, who has clocked
up ten years in the franchise sector,
says that her gender has presented
challenges and roadblocks along the
way.
“In the first few years of my career I
found that being a married woman, in
my mid-twenties roused stereotypes
of impending motherhood and I felt
that perhaps I was not considered a
contender in the long corporate game
as a result,” Beth says.
Sara Pantaleo recalls the death of her
brother in 2010 as being her biggest
challenge.
“My brother was one of the co-founders
of La Porchetta,” Sara says. “In that one
moment, I lost my brother, my mentor
and father figure. As CEO, I had to get
on with business while at the same time
supporting and nurturing my immediate
and extended family through their grief
and loss.”
When Amanda Gattuso joined the
Barry Plant Group, she stepped into the
shoes of someone she describes as ‘an
amazing female predecessor’.
“I tried to emulate her, but wasn’t
achieving the same results,” Amanda
says. “I struggled with the concept of
why this wasn’t working, until I realised
I wasn’t being me. Once I put my
own twist into the role, I was able to
achieve much greater successes and
cultivate fantastic relationships with our
franchisees.”
Immersion, authenticity and
personal branding
Something I have noticed over my
sixteen years working in this sector is
that most people only consider their
personal branding when they start
looking for a new job.
It’s important to always be on the
front foot. While there may not be an
immediate return on your investments,
empowering your team to be the
best they can be is important for any
happy workplace and for growing your
personal brand.
‘Brand you’ should be a constant
work in progress. Place emphasis on
improving yourself to add value to your
current organisation by undertaking
training courses, completing your
Certified Franchise Executive
accreditation, and attending industry
events. Within this context, authenticity
is paramount, as Amanda Gattuso
attests.
“I cannot stress enough: be yourself and
never underestimate your capabilities,”
Amanda says. “Draw on experiences
from all aspects of your life to benefit the
business.”
Sara’s advice is to nurture the people
around you.
“Don’t roll over them like a steam roller,”
she says. “Keep your integrity and make
decisions, even if sometimes you may
not get it right. When you believe in
something, do not let people get in your
way or put up stop signs.”
Beth Pocklington says, “At each
hurdle where my gender looked to be
a restrictive factor, I considered how I
could be more like my male colleagues
who didn’t seem to face the same
challenges that I did. After a while, I
realised that I had lost sight of who I
was, and that who I am has the potential
to set a powerful example for other
women in the workplace generally,
but especially in franchising. So now I
celebrate and embrace that I am a wife,
I am a mother, I am a woman. And with
that comes a unique set of experiences
and skills that I can harness in my day
to day work life to achieve the same
outcomes as my male counterparts,
on my terms, in the manner and style
that best befits me. There is something
to be gained from being genuine and
authentic – don’t try to wear clothes that
don’t fit, you just won’t feel comfortable.”
Beth continues to surround herself with
like-minded people who are willing to
challenge her to be the best version
of herself that she can be. Like Laurie
Checketts, she uses social media to
develop her personal brand, and is not
afraid to bring her own flavour to public
platforms.
“I always seek feedback from those
around me, to make sure I remain true to
myself and don’t compromise my values
or my standards,” Beth says.
Sara has developed her personal brand
29
 around industry immersion, and giving
back through volunteering.
“I am a member of various industry
organisations and I attend informational
events,” Sara says. “I participate in CEO
Groups in the franchising and family
business industries. I am involved in
not-for-profit industry associations, and
volunteer my time for charity. Also, I
often take calls from people wanting
advice regarding franchising and to learn
about the business.”
Amanda’s personal brand focuses on
education, and she keeps the following
Dr. Seuss quote on her desk: “The more
that you read, the more things you will
know. The more that you learn, the more
places you’ll go”.
“Never stop learning,” Amanda says. “If
you don’t know something, research it.
If you can’t find out, ask someone. If you
don’t know someone, introduce yourself.
Always ask questions. Surround yourself
with people! Everyone has an interesting
story to share and you never know what
they might teach you.”
30
Franchise Council of The opportunity to hear from women
Australia future initiative within the sector, share their stories
and celebrate their contributions
Finding a mentor is a great way to learn
and leadership is an example of how
from those who have already walked
the franchising sector is cultivating,
your chosen path. At FC Business
embracing, improving and learning from
Solutions, we encourage our clients to
these role models.
seek out many mentors from multiple
disciplines to learn from and grow with. On the topic of role modelling, Beth
And it’s okay to move on from a mentor Pocklington offers these parting words:
when you outgrow them. “More than anything I hope that other
women will look at me and see that you
The FC Business Solutions team
can retain your femininity, and that the
are actively involved members of the
dreaded emotionality that others see as
Franchise Council of Australia (FCA). As
a weakness can be a great strength. As
part of the FCA future initiative, Women
a mother to two young boys I see it as
in Franchising was born to provide an
an absolute responsibility that they grow
opportunity for the FCA to connect
up observing their mum comfortable in
with women members in a forum which
all her roles, and succeeding in her life.
celebrates the personal successes of
Believe me when I say, I do think that
women. It enables women to network
you can have everything!”
so that they can learn from one another,
share their obstacles and challenges, Corina Vucic
Director
the endurance to succeed, and the act
of juggling a small business with the FC Business Solutions
demands of family. Learning how to
be the best business woman, mother, 03 9533 0028
and carer while contributing to the
contact@fcbs.com.au
household income both financially and
as a role model is the goal. www.fcbs.com.au
MAKE 2017 ALL ABOUT YOU
FRANCHISE OPPORTUNITIES NOW AVAILABLE
No Hairdressing experience required
Full training provided

ENQUIRE TODAY
(03) 9234 2200
franchising@hairhousewarehouse.com.au
www.hairhousefranchising.com.au

31
 A franchise is not like
any other business
So make sure your accountant
knows franchising

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 chapter 6

Leasing
funding
Considerations
your franchise
James Scurr
Founder & Managing Director | Cashflow It

F or most franchisees, finance will be a

necessary requirement during their time
as a small business owner. Whether you are
considering purchasing your first franchise
business or are a seasoned franchisee
opening your tenth location, securing finance
is often a critical step in your journey. Having
a greater understanding of finance will put
borrowers in a better position and make
securing finance a less stressful process.
What type of finance do you need?
You can broadly categorise all types of funding into
two categories – equity and debt.
Equity finance uses funds in exchange for a share in
the ownership of your franchise, and includes your
own cash savings that you will put towards the cost
of the business. Equity partners become an owner
along with you; they will enjoy the potential upside
of profits and capital growth, but they will also
suffer the potential downsides should the business
falter or fail. Sources of equity funding may include

33

:47 am

cash savings, business angels, family
and friends, venture capitalists or even
crowdfunding. In the case of an existing
business it may also include your
retained earnings.
Debt finance is typically made up of
funds borrowed from a source external
to the business and is paid back over
time with interest. Debt finance is usually
lent from banks and other financial
institutions, but can also come from
family or friends, and in some cases
vendor finance with the franchisor.
It is rare for a business to be funded
using only equity or only debt. In most
cases, franchisees and business
owners require both types of funding.
While equity finance is a relatively
34
simple concept, debt finance can be
complicated and borrowers should have
a sound understanding of what they are
entering into.
Have realistic expectations
It is not uncommon for some
franchisees and small business owners
to expect to be able to debt finance
100 per cent of their business. However,
this is only a reasonable proposition
in a very small number of cases.
Generally, this is far too high risk, and
being overburdened with debt is one
of the fastest ways to become another
business failure statistic. Establishing
a safe and responsible level of debt to
employ in your business doesn’t have to
be a guessing game, however starting
with a realistic expectation of what the
right mix of debt and equity should
be in your business is essential. If you
think you may lack enough capital to
contribute on the equity side, you may
need to source more equity partners, or
consider a franchise with a lower entry
cost.
Applying for finance
Lenders will only support sound and
viable businesses. Showing a lender
why you are, or will be, a sound and
viable business, and how you are
going to repay the debt is critical to a
successful application. The information
and evidence that you will be required
to provide to a finance company in
support of your application may differ
from lender to lender, and may also
change based on the amount of funding
you are applying for. For example, the
requirements for a $50,000 application
may be different to those required
when applying for $250,000. Similarly,
the evidence required by a specialist
equipment finance company may be
different to what a bank will require.
After your initial application, ensure your
lender provides a comprehensive list of
the supporting information they require,
then set about to provide exactly what
has been requested.
The most common requirements from
lenders can include:
• Application form
• Forms of identification
• Trust Deed if you operate through a
trust
• Business plan
• Personal asset and liability statement
• Commitment schedule
• Financial projections
• Accountant prepared financial
statements
• ATO Portal and/or Business Activity
Statements
• Personal and/or company tax returns
• ATO Notice of Assessment.
Whatever information you are asked to
provide, it is important that you ensure
it is accurate. Errors in your information
can quickly erode your credibility, while
providing information and records
that are up to date will enhance your
application.
A couple of tips from the previous list:
• Business plans – many franchisees
underestimate the value of a great
business plan, believing, incorrectly,
that because they are joining a
franchise, a business plan is irrelevant.
While the lender may have a good
understanding of the franchise
system, a sound business plan is
your opportunity to sell yourself. Tell
the lender about your experience,
what you are going to do to market
your franchise, and how you are
going to make sure your franchise is
successful.
• Asset and liability statements – be
honest about your financial position.
Bank account balances can be
verified, assets can be valued, and
liabilities can be seen by lenders
through credit reporting agencies.
• Financial projections – make them
realistic and ensure you include the
repayments of the finance you are
applying for so the lender can see
how the business can service the
debt. This is where you can determine
the safe and responsible level of debt
that your business can employ. It is
also important to ensure you go a
step further again, and stress-test
your projections. What if revenue
was 30 per cent lower? What if
wages were five per cent higher? In
these scenarios, is the business still
profitable, and can it still afford the
finance repayments?
• Financial statements – when a
lender asks for your accountant
prepared financials, ensure this is
what you provide, rather than your
own records or tracking systems.
How do lenders assess
applications?
When assessing the supporting
information provided with a finance
application, lenders are typically guided
by a set of credit principles known as
The 5 Cs of Credit.
• Character – this is all about you as
a potential borrower, your reputation,
and your willingness to repay the debt.
Not only will lenders use traditional
methods like credit reporting agencies
but increasingly online searches can
be a source of information as well.
• Capacity – this principle is about your
ability to repay and usually covers
income, expenses, and other debt
obligations.
• Capital – your net asset position and
how liquid those assets might be.
That is, if you encountered difficulty
paying your loans, can those assets
be turned to cash to either continue
servicing your obligations or payout
your obligations?
• Collateral – this refers to the
security that you may be able to
offer to secure your finance. Most
commonly this can be your home or
other property, although this is more
typical of a bank loan. Many specialist
equipment funders won’t take security
over personal assets and instead use
the assets being financed as security
for the debt. It is also important to
consider the implications of providing
Director’s Guarantees and Personal
Guarantees as a commonly requested
form of security as well.
• Conditions – this relates to all of the
terms upon which the finance may be
offered to you and may include the
interest rate, fees, and length of the
contract.
When preparing your business plan and
providing other supporting information,
keep these principles in mind.
Cost of debt
You should have an idea of what it is
costing you to borrow funds for your
business. If you are unsure about
how interest rates work, the easiest
way to compare loan products is to
compare what is paid back over the
life of the loan. Simply add up all of
the repayments due over the term of
the loan, any application fees, payout
amounts at the end of the term and any
other fees or charges. Then deduct your
original loan amount. This will give you
the amount you have paid the lender for
the privilege of using their money over
the term of the contract. To express
this as an annual cost, simply divide it
by the loan term. If you are comparing
lenders, ensure you compare like for like
products over the same term.
Beware of finance traps
Getting stuck in a finance contract that
you didn’t fully understand can be a
very costly mistake. Always ensure you
read your contract in full before you sign
it. It’s simple advice, however very few
people read their contract terms and
conditions. If you don’t understand what
the terms and condition mean, then ask
your lender to explain them, or seek
legal advice.
A few common traps to be aware of
include:
• Repayment free periods – being
offered a 1, 2, 3 or even 6-month
repayment free period may look
great on the surface, but they are
rarely free. The cost of the lender
forgoing any income from your loan
for that period is costed into your total
contract. As per the advice provided
regarding the cost of debt, work out
the total cost over the life of the loan.
Typically, the longer the repayment
free period, the higher the real cost of
the contract will be.
• Contracts without a fixed term
– you might see your contract say
‘minimum term’ or it may actually
state a term but when you refer to the
terms and conditions, you will see
that your obligations continue after
the term. These aren’t necessarily
a trap, but you need to be aware of
these conditions. In the case of a
rental or operating lease, the reason
it is structured this way is for the tax
benefits you get from this type of
finance. The contract will be written in
accordance with tax legislation.
• Paying out your contract early – if
you decide that you want to pay
out your contract earlier than its
full term then make sure you know
how the payout is calculated. There
are numerous ways that finance
companies can calculate payouts,
some of which are fair and some of
them not so fair. Any reputable lender
should be able to provide you with
an amortisation schedule for your
loan and this document should also
include the payout amount due each
month throughout the term of your
contract. Make sure you also check if
there are any other early payment fees
or penalties.
James Scurr
Founder & Managing Director
Cashflow It
1300 659 676
james@cashflowit.com.au
www.cashflowit.com.au
35
 LOUNGES | PAVILIONS
FRANCHISE
OPPORTUNITIES
AVAILABLE
Concept
Theobroma is a “Total Food and Beverage
Concept” offering consumers high quality
chocolate and chocolate beverages with the
added enhancement of a full food menu, with
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From handcrafted artisan jewels using
real Belgian Coverture chocolate to hot and
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chocolate dips and retail products, there
is something for everyone and for every
occasion.
International Presence
The first store was opened in Melbourne in
December 2006. The brand now has stores in
3 countries; Australia, New Zealand and the
U.K. Theobroma have opportunities currently
available throughout these, or new regions.
New sites now available in Australia and
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Experienced Team
| BAR S
marketing and retail experience. The store
design and layout is appealing to a broad
range of consumers. Our coffee blend
is specially roasted for us by our Italian
Roaster and is rated as one of the best in
Australia. All this enhances the commercial
viability and strength of the business model.
The brand has 4 concepts ranging from
Lounges, Lounge Bars, Pavilions and Pavilion
Bars.
What the Franchise Offers
s)NNOVATIVEANDUNIQUECONCEPT
that includes all of life’s pleasures:
Chocolate, Coffee, Food,
Alcohol and Retail.
s(IGHESTQUALITYCHOCOLATEPRODUCTS Franchise Details
s0ROFESSIONALTEAMWITHARANGEOFSKILLSTO For further information on franchise
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s%ASYTOMANAGEANDFULLTRAINING
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provided.
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 chapter 7

HOW TO SURVIVE

THE FIRST
12IN YOUR
MONTHS
NEW BUSINESS
Sharon Jurd
Sharon Jurd Events

N ow that your business is successfully

up and running it doesn’t mean you can
relax. You have just begun, my friend! And the
journey can sometimes get tougher the longer
you are in business.
We all have this vision that as soon as the ribbons
are cut during the opening, everything is going to
be just like we dreamed it would be. Unfortunately,
success is not a guarantee. Just because people
came rushing through your doors during the
opening does not mean they’ll come back the
next day or the day after that. Well yes, there are
businesses that do make it, lucky for them, but there
are also so many businesses that don’t. It is your job
to make sure that you don’t become the latter.
Business can sometimes be brutal, that is why
you need to gear up so you can survive even the
toughest of times. In my business, I’ve experienced
the lowest of lows but that did not stop me from
chasing after my dreams. One of the biggest
setbacks in my business was when I had an
unexpected stroke. If I had not found ways to
establish a great foundation in my business, I am
one hundred and one per cent sure that it would not
have survived. But because I incorporated proven
strategies, I came out even more successful than
before and this is what I’m going to share with you.

37
 Here are my five tips on how to
survive the first 12 months of your new
business. I hope that after reading this
you will integrate these tips in your own
business as well.
TIP 1: Do Not Be Lazy
No one became successful by being
lazy. It took some blood, sweat and
tears to get me to where I am now. So
I am telling you that, if you ever decide
to venture into a new business, you
should not be lazy. Not being lazy
means you need to do your fair share of
marketing. You should take advantage
of the franchise tools available to you.
In addition, you need to continually
educate yourself about the business.
Educating yourself can come in many
different forms. I suggest you attend
events and conventions that are
related to your industry to widen your
knowledge. You can also do your own
research by listening to podcasts or
watching videos and presentations
arranged by coaches and mentors in
your industry.
Furthermore, it’s a big no-no for
38
business owners to expect that their
franchisors will do everything for them.
At the same time if you are a franchisor,
don’t expect your franchisees to do it all
for you.
TIP 2: Know Your Why
One of the most common mistakes
business owners make is forgetting their
whys. In this tip, I want you to recall your
whys. Ask yourself these questions:
• What do I want to achieve?
Go back to your goals. Before you
started your business I am sure
you had goals in mind. The actions
and the decisions you take in your
business have to be in line with your
goals. If things aren’t going right, ask
yourself what you want to achieve.
• Who do I want to help?
This is about knowing who your ideal
clients are. Go back to this question
when you can’t seem to find new
prospects; you can refresh your list
and focus on the people who you
intend to help with the products and
services your business has to offer.
• How can I help people the most?
By asking this question you can
improve your products and services to
suit the needs of your customers.
• What do I want to share with
people?
Again, when things are in awry ask
yourself, what you want to share with
people. Highlight the strengths of your
business, and let your clients know
what problems you can solve for
them.
• What am I passionate about?
Whenever you feel uninspired go
back to what you are most passionate
about. Finding your passion will
always motivate you to do more.
TIP 3: Get Good People
Around You
One of the wisest decisions you can
make for yourself and for your business
is choosing the people you surround
yourself with. I always say this to my
private coaching clients over and over
again. Get good people around you.
When you are starting out with a new
business I suggest you get yourself
a dependable business coach. If you
can’t afford to get one, that’s okay.
Don’t be discouraged. There are so
many ways for you to get wisdom from
mentors, social media specialists and
business coaches. You can read their
books, listen to their podcasts, watch
their videos or simply subscribe to their
educational newsletters. All these can
help you in your business.
TIP 4: Be True To Yourself
Tip number four is to be honest and true
to yourself. This is probably the most
neglected area in your business and
I totally understand why. More often
than not, new entrepreneurs spend all
of their time and energy focused on the
business side without looking within
themselves and truly knowing what they
are capable of. So I want you to ask the
following questions:
• Identify the hours you want to work –
when are you most productive?
• Know your strengths and your
weaknesses – take advantage of
your strengths and identify your
weaknesses so you can improve
them.
• Do you enjoy customer contact?
• Do you want to have a team or to
work alone?
TIP 5: Keep Good Documents
& Records
All successful businessmen and
women keep good documents and
records in their business. If you want
to make it during the first 12 months
with as few problems as possible, I
suggest you keep email confirmation of
conversations and keep copies of all the
documents in your business. You should
also know your franchise document. I
also suggest you keep a timeline or due
dates to keep track of all the activities in
your business and ensure that you are
hitting your deadlines.
Surviving the first 12 months in your
new business is a milestone you
should cherish forever because
not all businesses make it this far...
Remember that you need good systems
and processes in place. I always tell
business owners this: People run the
systems, and systems run the business.
If you intend to open a business, I
believe you should find the right systems
that work for you.
Sharon Jurd
Sharon Jurd Events
0428 164 154
manager@sharonjurdevents.
com.au
39
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The new way of

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Fifo Capital is a leading
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 chapter 8

Succession
Planning
– Thinking About The End Game
Mark Sherry
Partner | Harmans Lawyers New Zealand

W hen advising people looking to buy into

a franchise system, one of the strangest
reactions I get is when I ask the question “So
have you thought about how you’ll exit this
business in the future?”
I find that most people looking to purchase a
franchise don’t understand that what they are
buying is the right to run a business for a limited
lifespan. Even if the franchise provides for regular
renewals, there is no guarantee that those renewals
will be exercisable. A franchisee is only able to
exercise their rights of renewal whilst they are in full
compliance with the terms of the franchise system.
At the end of the franchise term (many franchises
provide for an initial period of five years and a
further right of renewal for five years) the ability to
continue in business rests solely on a decision that
the franchisor will make. Therefore, if a franchisee is
looking to maximise the return from their business
they need to make good profits along the way and
then look to sell the business at a time where they
can maximise goodwill and capital gains. Often
this occurs early in the second term of a franchise
agreement.
Right at the outset when someone is looking to
purchase a franchise, they also need to understand
the obstacles they will face at the time they come
to sell. Not only do they need their business to be
prepared for sale, but other factors will influence it
such as market conditions and the sale price they
are asking. Then, even if the sale is successful, there
will then be restrictions that they will face such as
restraints of trade. They need to be able to live with
those restrictions at that time.

41
 In short, even at the early stage of
looking to acquire a franchise, a
buyer needs an exit strategy and an
understanding of the fundamentals
involved in selling a business.
When thinking about selling a business
the obvious thing for the franchisee to
consider is how to best connect with an
appropriate purchaser. Buyers can be
found through advertising, particularly
if a business broker is marketing the
business for sale, but they can also be
found closer to home. It may be that
an employee is an ideal purchaser.
Alternatively, the franchisor may have
potential interest from someone who
has approached them directly looking to
run a franchise within the territory. Often
another franchisee with businesses
in or close to the territory may be
interested in expanding their operations
and becoming a multi-unit franchisee.
Therefore, it is not necessarily required
to follow a conventional approach by
listing a business with a business broker,
although this will still often be the case.
One thing to consider first is whether the
franchise agreement gives the franchisor
a right of first refusal to buy back the
franchise when it is being sold. A
franchisee needs to be aware of whether
42
they have an obligation to offer their
business for sale to their franchisor so
that they do not breach this obligation
by entering into a contract with another
party without addressing this first. A
franchisee could either offer to sell their
business to their franchisor prior to
marketing it more widely, or they could
enter into a sale agreement with a third
party subject to the franchisor waiving
their right to buy.
When considering potential buyers there
are certain factors that a franchisee
should consider. The first is whether
their buyer fits the selection criteria that
the franchisor will hold them against.
Ideally, the franchisee will take the
time to advise the franchisor that they
are looking to put their business on
the market and will discuss with them
important aspects of the selection
criteria that the franchisor will measure
a buyer against. That way, they can get
an understanding of the ideal profile of
a buyer and will not waste their time, or
the franchisor’s time, in negotiating with
an inappropriate person.
It is particularly important that any
potential buyer is solvent and reputable
as in many instances a residual liability
may sit with a person selling a franchise,
even after the sale has been completed.
This is often the case if the business
being sold occupies leased premises,
as the assignment of a lease to a new
buyer does not necessarily result in the
immediate release of the seller from
their obligations to the landlord. Steps
should be taken to complete a basic due
diligence on the buyer so as to protect
the seller’s interests and minimise the
chance of residual guarantees being
called upon.
An area that can limit the pool of buyers
is when a business is of such value that
many potential buyers may struggle to
fund the whole of the purchase price
up front. In such circumstances it is not
uncommon for a seller to leave part of
the purchase price in the business to
help fund the buyer in their acquisition.
When this occurs it becomes even more
important for a seller to complete due
diligence on the buyer, as a failure by
the buyer could mean that the unpaid
balance of the purchase price is less
likely to be received in the future.
Experienced business brokers and
franchise lawyers hold a wealth of
knowledge that can be utilised when
preparing a business for sale. They
know what potential buyers are looking
for and they can help a seller prepare
their business for sale by making
sure everything is in order to be able
to provide a comprehensive due
diligence pack to buyers. This could
involve ensuring they sort out financial
accounts, checking all employment
agreements are in order, all lease and
franchise obligations are up to date, and
making sure the business is generally
presented in the most positive light.
It is not uncommon for a business owner
to include some personal expenses in
their business accounts, but this has
the effect of reducing profit. Further, the
sale price of the business is generally
calculated by applying an industry
multiplier to the net profit. An example
might be that a business should sell
three times the net profit. Therefore,
if the net profit is artificially reduced
by including extra expenses, this can
have a negative effect on the sale price
too. It can take time to alter habits
and make sure that a year or two of
accounts that truly reflect the profitability
of the business are available to review.
Therefore, the planning for a sale may
need to start several years in advance of
the actual transaction occurring.
As previously mentioned, many
conditions can affect whether a sale
occurs. Primary amongst them are the
price that a business is offered for, the
way it is presented for sale, and general
overall market conditions. Some of
these factors are manageable but some
of them are outside of the control of the
seller. Therefore, a seller needs to be
prepared to keep running a business as
a going concern for as long as it takes
and they should not make commitments
to alternative projects until a sale is
actually achieved. To do otherwise
can put great pressure on a seller as
the deadline for the alternative project
looms, meaning the seller may need to
compromise on price or other terms to
try and obtain a deal.
One of the main things a buyer needs
to understand at the time they enter
a franchise, is the restraint of trade
obligations they will face when they are
no longer a member of the franchise
system. Typically restrictions can be
placed both on the type of industry
the seller can work in and the territory
in which they can do it. This can be
particularly difficult if the seller has a
specific trade or skill that they need
to fall back on. It is very difficult for
someone who has been an electrician
or hairdresser their entire life to suddenly
have to change and try and find new
employment in a different industry
because they have sold their business
and they are no longer entitled to
practice within that industry for a period
say up to two years. If someone has
real concerns about the options for
employment that they’ll face at the end
of the franchise then they should think
very carefully as to whether they should
enter into it right at the outset.
A final few matters to consider when
looking to sell a business include:
1. Ensuring that employees needs are
considered, and if employees are to
continue in the business, that they are
advised at the earliest opportunity.
Where a business has key employees
that need to be retained then this
is even more crucial. There are
legislative obligations that need to
be complied with too. It is important
to take legal advice prior to selling
the business so that an appropriate
process is followed.
2. In a sale contract, consideration
needs to be given to matters such as:
a. how future warranty claims are
dealt with for sales made by the
outgoing franchisee; and
b. how items such as outstanding gift
vouchers are to be dealt with if they
are redeemed after the settlement.
3. In manufacturing businesses,
complexities can arise in relation to
the way stock is valued if it is part way
through a work in progress process at
the time of settlement.
Serious consideration should be given
to all such issues and a specialist
franchise lawyer should be involved
before negotiations take place so that
an appropriate sales and purchase
agreement can be drafted that deals
with all complex matters. A purchaser is
more likely to accept a seller’s position
if a comprehensive sale and purchase
agreement is placed in front of them
that deals with all issues in a practical
manner, rather than having to deal with
issues arising at the eleventh hour just
before a settlement because someone
has suddenly realised that there are
matters that need to be negotiated that
had not been previously considered.
Proper engagement with an appropriate
franchise lawyer that understands the
issues is an investment well worth
undertaking at an early stage.
In summary, success in business
is often about proper planning. It
is quite clear that planning to exit a
business should start at an early stage
(conceivably it should be part of an
initial business plan) so that a business
is run profitably and presented in the
best possible light at the time of sale to
maximise the seller’s outcome. Taking
appropriate advice to achieve that
success is essential too.
Mark Sherry
Partner
Harmans Lawyers New Zealand
+64 3 352 2293
mark.sherry@harmans.co.nz
www.harmans.co.nz
43
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Getting it right
From the Start
– complying with workplace laws
Lynda McAlary-Smith
Executive Director of Proactive Compliance and Education | Fair Work Ombudsman
H iring a new employee is an important
decision for any business. The right
approach saves you time and money and
sets your business up for sustainable long
term success. Remember, workplace laws
apply to all employees working in Australia.
As a franchisee you need to make sure your
business is compliant.
At the Fair Work Ombudsman, we understand that
there’s a lot you need to know and consider when
operating a business. Ensuring your business is
compliant with workplace laws may not always be
high on your list of priorities – it’s something you
usually only think about when an issue arises. But
if your employees aren’t receiving their correct
chapter 9
entitlements, you are not only breaking the law,
you are also running the risk of an unexpected bill
for back-payment of wages and the possibility of
penalties – not to mention untold damage to your
reputation and brand.
Consider the example of Yogurberry, a frozen
yoghurt chain. In November 2016, a franchisee, the
master franchisor and its payroll company, were
fined $146,000 for exploiting four Korean workers at
a Sydney outlet.
The workers, who were in Australia on working
holiday visas, were paid as little as $8 an hour and
underpaid a total of $17,827. They should have been
paid between $14.82 and $18.52 an hour under the
Fast Food Industry Award. Individual workers were
underpaid between $1,926 and $6,380 each.
45
 The case received significant media
coverage in major publications including
the Sydney Morning Herald, SBS news
and news.com.au, criticising the actions
of the companies involved.
Now consider the reaction of your
customers and suppliers if that had
been your business. How would that
affect the image of your brand and your
reputation? Would your customers still
want to do business with you if they
knew you underpaid your workers? Or
would you want to be associated with
businesses that exploit their workers?
The Yogurberry case sends a clear
warning to the franchisees and the
operators of franchise networks in
Australia that ignoring exploitation in
their networks is not a viable option.
The case also demonstrates that
business owners can’t contract out their
obligation to comply with workplace
laws to their advisers.
Don’t let this happen to your business
or your brand. Take time to think about
your business’s workplace relations,
and put measures in place to make
sure your franchise is complying with its
46
legal responsibilities. For your long term
business success, it’s important that
you are the employer the community
and your customers expect.
Here at the Fair Work Ombudsman,
we are committed to assisting all
businesses, including franchisees,
understand their workplace obligations.
We can provide you with the tools
and resources to help you through all
stages of employment to help you get
it right – from planning whether or not
to hire, to selecting the right person for
your business, to ensuring your new
employees get off to the best start in
their working lives.
Here are my three top tips for ensuring
your business is making good hiring
decisions:
Tip 1: Understand your
needs
When your business is under pressure
it’s easy to jump into hiring without doing
it properly. Remember, getting it right
from the beginning will help you make
better hiring decisions and save you
time and money in the long run.
If you are thinking about hiring, the first
thing you need to consider is the current
and future needs of your business.
What type of skills or experience are
you looking for now, and what could
help you in the future, as your business
evolves? Do you only need someone
for a short period of time and could you
train existing employees to do the work?
If you do make the decision to hire,
it’s important to do your research,
understand your obligations and make
sure you can afford to put on someone
new before you do. And remember, just
because someone agrees to work for a
pay rate that’s below the minimum rate
doesn’t mean the arrangement is lawful.
If you can’t afford to pay someone legal
minimum rates of pay, you can’t afford
to hire them.
We have a range of tools and
information at www.fairwork.gov.au
to help make the process as easy as
possible:
My account: By registering for My
account you can get priority support
from us. You can also save your pay
calculations and information about
the award that covers your business,
bookmark your favourite pages on
fairwork.gov.au, ask us questions and
save our replies, as well as view tailored
information that’s relevant to you.
Register for My account at
www.fairwork.gov.au/login.
Award Finder: Minimum wages and
conditions for most employees are
set out in awards. Awards are legal
documents that outline the minimum
pay rates and conditions of employment.
There are 122 industry or occupation
awards that cover most people who
work in Australia. Find out which
award applies to your business at
www.fairwork.gov.au/awards.
Pay Calculator: Once you’ve checked
award coverage, you need to find out
what to pay your employees.
Our Pay Calculator lets you calculate
rates of pay, penalty rates and leave
entitlements for your employees at
www.fairwork.gov.au/pay. It’s also
worth noting that our Pay Calculator
is the same tool our Infoline staff and
Inspectors use to calculate rates.
Workplace Basics Quiz: Our
Workplace Basics Quiz will test your
knowledge about everyday workplace
issues like pay, leave, record keeping,
termination and more. You’ll get
immediate feedback as you move
through the Quiz, and if it looks like you
need some help with certain topics
you’ll be provided with links to tools and
resources to help you out. Take the quiz
now at www.fairwork.gov.au/quiz.
Tip 2: Get the right person
for the job
There are a few things you need to know
when you are hiring staff, especially
if you’re doing it for the first time.
Employees can have a big impact on
your business’s culture and productivity,
so it’s important to make the right
choice.
You also need to think about how you’ll
advertise and shortlist, and if you find
someone, how you’ll induct the person
into the business to make sure they start
on the right foot.
Don’t be daunted - we have resources
available on our website to help you
find the right person, get them started
successfully and meet your obligations
under workplace laws:
Online courses: Our multi-award
winning free online courses will teach
you skills and strategies to help you
at work. The courses are free and
interactive and they take around 20 – 40
minutes to complete. You can access
them from your computer as well as
most tablets and mobiles. Our Hiring
employees course has tools and video
activities to help you decide which type
of employee you need, practice your
interview skills and manage the hiring
process. You can access the course
from www.fairwork.gov.au/learning.
Guide to Hiring Employees: Our Guide
to Hiring Employees is a downloadable
resource that has been designed to
provide straightforward advice about
workplace relations along with best
practice recruitment and employment
assistance in all areas of hiring new staff.
The guide also includes information
and referrals to other state and federal
agencies for information about other
hiring issues, including tax, super
and workplace health and safety
requirements. You can find the guide at
www.fairwork.gov.au/hiring.
Template Letters and Forms: Our
templates cover the entire hiring process
from creating a job advertisement, to
completing reference checks, writing a
letter of offer and preparing an induction
checklist. Templates are also available
to assist with record-keeping and pay
slips, recording hours of work, managing
performance and ending employment.
You can access our templates from
www.fairwork.gov.au/templates.
Tip 3: Get tailored advice
and assistance
It’s important to know where to get
accurate and reliable advice. A trusted
adviser can help make sure you start
and stay on the right track, and assist
with any issues that might arise.
Your franchisor is a great starting
point. Your franchisor knows your
business model and will have a good
understanding of your employment
needs. Importantly, they might
already have a number of established
employment policies in place, such as
an induction policy, to help you and
your new employees get off to the
best possible start. If your franchisor
hasn’t already provided you with
this information, it’s a good idea to
ask if they have any policies or other
employment relations support available.
I also recommend that you consider
joining an employer or industry
association. These associations are
member organisations that offer
specialist assistance and advice on a
range of topics, including workplace
relations. As these organisations have
specialised knowledge of their industry –
your operating environment – they offer
an excellent source of tailored advice
and expert assistance to help your
business succeed. You can find a non-
exhaustive list of employer associations
at www.fairwork.gov.au/registeredorgs.
Your local business chamber can also
connect you with a specialist advisor–
www.acci.asn.au/chamber-members.
Finally, remember that help is always
at hand at the Fair Work Ombudsman.
We offer a wide range of free services
and educative resources to help you
develop the skills needed to confidently
manage your employment relationships
including:
• Providing information about Australia’s
workplace relations system
• Educating people working in Australia
about fair work practices, rights and
obligations
• Responding to requests for
assistance and helping people resolve
workplace issues
• Litigating in some circumstances to
enforce workplace laws and deter
people from breaking the law.
By engaging with us early, you can
minimise the risk of workplace issues
occurring and establish employment
practices that will set your business
up to operate in a productive and
sustainable way.
If you need assistance with a workplace
issue, visit the FWO’s website or call the
Small Business helpline.
Lynda McAlary-Smith
Executive Director of Proactive
Compliance and Education
Fair Work Ombudsman.
13 13 94
www.fairwork.gov.au
47
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 chapter 10

Asset
Protection & taxation
Jamie Bishop
Partner | McLean Delmo Bentleys

W hen you establish a franchise business,

you have the choice of a number of
business structures through which to run the
business. Each structure has its advantages
and disadvantages. The most appropriate
structure for you will depend entirely on your
circumstances and intentions. Therefore there
is no universal ‘best structure’.
Your franchise business structure options include:
• Sole Trader,
• Partnership,
• Company, and
• Trust.
The different business structures are briefly
described below.

SOLE TRADER
This is the simplest structure available, an individual
carries on a business without setting up a separate
legal entity. As the sole trader you run the business
in your own right (albeit often using a registered
business name).
This structure makes you as the business proprietor
personally liable for all debts, meaning that people
to whom you owe money can recover the business
debts from your personal assets (for example, your
family home).
For sole traders, all business income is declared as
part of their individual income tax return.

49
 PARTNERSHIP
A partnership is the relationship
that exists between two or more
persons (individuals or entities such
as companies or trusts) carrying on
business in common with a view to
a profit. As with the sole trader, each
partner in the partnership is personally
liable for the debts of the partnership
so each partner’s assets are at risk.
This means that if it is individuals who
are partners, the individuals’ personal
assets, (for example, once again, the
family home) are at risk. The profits and
losses of the partnership are split in
accordance with the profit share agreed
by the partners.
COMPANY
A company is a separate legal
entity, distinct from its shareholders.
Companies are owned by shareholders,
and directors are responsible for
their management. Operating and
maintaining a company is relatively
costly compared with a partnership or
sole trader.
A company provides the benefit of
limited liability (which sole traders and
partnerships do not), meaning that the
50
liability of shareholders is limited to their
capital invested.
TRUST
A trust is a separate legal entity that
is governed by the terms of its trust
deed (similar to the constitution of a
company). By law, a trust is required
to appoint a trustee. The trustee can
either be an individual (or individuals) or
a company. If the trustee is a company,
this structure provides the advantage
of limited liability in much the same
way a company does. If the trustee is
an individual the individual’s personal
assets are at risk.
There are a number of different types of
trusts. The most common type of trust is
a discretionary trust (often referred to as
a family trust). This type of trust enables
income to be distributed to a range of
beneficiaries (usually family members)
as set out in the trust deed.
SETTING UP A STRUCTURE
The right time to choose and set
up your business structure is after
you have decided to establish your
franchise business but before you
enter into any franchise agreements or
other contractual arrangements. This
is because it can prove expensive to
change the structure after you have
signed a franchise agreement. If, for
example, you decide to operate as a
sole trader, and accordingly sign the
franchise agreement in your own name,
but then decide to set up a company or
trust, new franchise documents will have
to be drawn up and this could prove
expensive.
You should also be aware that some
franchisors insist on a particular
structure. Any such restrictions imposed
on the business structure will be set out
in the franchise agreement.
Within my practice I have franchisees
using each of the possible business
structures. Each situation must be
assessed on the facts of that situation.
Overall, in recommending a business
structure the objectives I try to take into
account are:
• Simplicity and ease of operation,
• Flexibility,
• Protection of assets, both business
and personal,
• Minimisation of income tax, and
• Minimisation of capital gains tax.
Unfortunately, these objectives
sometimes conflict. For example, the
structure that is most simple and easy to
operate is not necessarily the structure
that will provide the best tax benefits.
So let us consider each of the objectives
and how likely they are to be achieved
using the different business structures.
Simplicity and Ease of
Operation
Almost everybody understands the
concept of running a business in their
own right. All that is required to set up
as a sole trader is the registration of a
business name in the state of which
you are operating – and even this is not
necessary if you are operating under
your own name. The cost of registering
a business name is about $100. This
contrasts with the cost of setting up a
company and a trust which, depending
on the type of trust, could be in excess
of $2,000.
Many people struggle with the concept
of a company and the fact that although
it is their company, it is a separate legal
entity from the individuals. Similarly,
many people struggle with the concept
of a trust and trustee and the fact that
with this structure there is one operating
entity although there are two entities (the
trustee is the legal owner of the business
whilst the trust is the beneficial owner).
A sole trader is undoubtedly the simplest
structure and the easiest to operate. It
is also the least costly to establish and
maintain.
Flexibility
By flexibility I am referring to the ability
to get taxable income to those persons
most suited to receive that income.
Sole traders and partnerships offer little
or no flexibility. With a sole trader, all
income must go to the sole proprietor,
and in a partnership the income must
be distributed in accordance with the
partnership agreement. A company
also does not provide much flexibility.
Salaries can be paid to people
who work in the company, but the
remaining profits must be distributed
to shareholders in proportion to their
shareholdings.
A discretionary trust on the other
hand provides the maximum flexibility.
Each year the trustee of the trust can
determine how much money, if any,
each beneficiary (as named in the trust
deed) is to receive. Distributions can be
made to a wide range of beneficiaries,
even to children below the age of 18,
but the amount of income that can be
distributed to those children without
paying maximum marginal rates of tax
is limited.
Protection of assets
I have already pointed out that when
operating as a sole trader, or when
individuals are in partnership together, it
is your – the individual’s - assets that are
at risk. Everything that is in your name
is potentially at risk. The same applies
when you personally are the trustee of
a trust.
However, when the business is operated
by a company in its own right or by a
company acting as trustee of a trust,
then it is effectively the company
operating the business and it is the
company’s assets (not the individual’s
assets) that are at risk. When using a
company your risk - the individual’s risk
- is limited in theory to the amount you
have contributed to the company.
I say ‘in theory’ because in practice
that limitation does not exist if you as
an individual give personal guarantees
on behalf of a company. Usually when
you are entering into a franchise
the franchisor will insist on getting
personal guarantees from you if you
use a company. Further, the landlord
of premises will seek your personal
guarantee if your company enters into a
lease and the bank will seek a personal
guarantee for any loan that is made
to your company. This reduces the
practical benefit of the limited liability of
a company.
Notwithstanding this, the use of a
company (with or without a trust) usually
provides the best asset protection, albeit
limited when personal guarantees are
given.
Irrespective of the structure that is going
to be used to operate the franchise
business, there are often steps that can
be taken to protect assets. For example,
in a case of a husband and wife, it is
possible for one spouse to take the
risk and for the other spouse to hold
the assets. Thus, if a company is to be
formed, one spouse can be the director
(and therefore probably the guarantor)
and at risk, and the other can perhaps
hold assets.
If the family home is in the names of
both spouses, it may be possible to
transfer ownership of half of the home
from the spouse who is at risk to the
spouse who is not at risk. In some states
in Australia this will require the payment
of stamp duty, and in some states it will
not. Generally, there will be no capital
gains tax on this transfer because
principal residences are exempt from
capital gains tax. It may also be possible
to transfer other assets from the spouse
who is at risk to the spouse who is not
at risk, but there may be capital gains
tax and other costs.
Minimisation of Income Tax
We all aim to pay as little tax as is legally
possible. Further we all wish to defer the
payment of that tax as long as possible.
I am sure we could all think of better
uses for our money than having it sitting
with the tax office earning zero per cent
interest.
With partnerships and sole traders, the
individuals receiving the profit must pay
tax on that profit. The rate of tax on that
profit will vary between 0 per cent and
49 per cent, depending on the level of
income each individual has in their tax
return. As the income level increases so
does the marginal rate of tax.
Companies, on the other hand, pay
tax on their profits at a flat rate. The
current company (non-small business)
rate is 30 per cent. Small business
companies have a rate of 28.5 per cent.
A small business is broadly one which
has aggregate turnover of less than $2
million. The Federal Government in the
2016 Budget proposed that the small
business aggregate turnover threshold
be increased to $10 million and the
tax rate for small business companies
reduce to 27.5 per cent. This proposal
was due to apply from 1 July 2016,
however at the time of writing these
measures have not been enacted.
Any dividends paid to shareholders
are taxed in the hands of the individual
shareholders receiving that income, but
they get a credit (imputation credit) for
the tax paid by the company on that
income.
51
 Trusts do not usually pay tax. What
usually happens is that trusts distribute
their income to beneficiaries and the
beneficiaries pay tax on that income
in their own right. The beneficiaries
(if individuals) will therefore pay tax at
somewhere between 0 per cent and
49 per cent depending on their level
of income. Any income retained by the
trust is taxed at 49 per cent.
In summary, a company or a
discretionary trust usually provides
greater opportunities to minimise
income tax than does a sole
proprietorship or partnership.
Minimisation of Capital Gains
Tax
There is in fact no such thing as capital
gains tax. Rather, what happens is that
income tax is paid on capital gains,
but usually at concessional rates as
compared to normal (revenue) gains.
Generally speaking a capital gain arises
from the sale of non-depreciating capital
assets such as a shares and property.
Sole traders, partnerships and trust
are entitled to a general 50 per cent
reduction in capital gains on assets
which have been held for more than
12 months. This general 50 per cent
52
reduction is not available to companies.
Companies pay a flat rate of 28.5 (small
business) or 30 (non-small business) per
cent on capital gains made. Therefore
from a taxation perspective non
depreciating capital assets should not
be held in a company.
On the sale of your business, given the
correct business structure the small
business capital gain tax concessions
may be utilised. Using these provisions
any capital gain on sale of a business
can first be reduced by the 50 per cent
general discount. The remaining 50 per
cent can then be further reduced by 50
per cent by applying the active asset
concession. This therefore reduces the
taxable portion of any capital gain to 25
per cent. Further, and once again given
the correct structure, it is then possible
to avoid paying tax on that 25 per cent
by doing one of a number of things.
This can include putting the balance of
the gain into superannuation or buying
replacement business assets (usually
another business). Having the correct
structure at the start should enable you
to take advantage of these concessions
on the sale of your business.
It is therefore often possible to pay no
tax on any capital gain that is made.
It is also possible with an unsuitable
structure to pay in excess of 40 per
cent!
CONCLUSION
There is no one ideal structure that suits
all franchisees and franchisors. The
most appropriate structure will involve
a compromise between competing
objectives. The cost and complexity of
a structure should always be weighed
against the benefits provided.
It is important an appropriate structure
is adopted from the start since
restructuring can be a very costly and
time consuming process. Professional
advice received before you sign on
the dotted line, from accountants and
solicitors experienced in franchising,
will ensure that you set up the structure
that best suits your circumstances and
objectives.
Jamie Bishop
Partner
McLean Delmo Bentleys
03 9018 4666
jbishop@mcdb.com.au
www.mcleandelmobentleys.com.au Zarr
train
Oppo
Regis
 O P E N FO R
O P E N F O R
B U S I N E S S
—
B U S I N E S S
2 0 1 7 A U S T R A L I A - W I D E —
— 2 0 1 7 A U S T R A L I A - W I D E —

Zarraffa’s Coffee offers turn key operation, initial

training and continued operational support.
Zarraffa’s Coffee offers turn key operation, initial
training and continued operational support.
Opportunities now available. CEO and Founder
Kenton Campbell
Register your interest at zarraffas.com/franchising
© Intellectual Plus Pty Ltd. All Rights Reserved, 2016. Trade marks used under licence.

Opportunities now available. CEO and Founder

Kenton Campbell
Register your interest at zarraffas.com/franchising
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IS THE SMARTER WAY TO
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Enjoy receipt free glove-boxes for your
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Contact the Shell Card marketing
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 chapter 11

HOW TO GROW AND

DEVELOP YOUR
FRANCHISE
AND YOU
Karen Wren
Founder | The Franchise Whisperer

T aking on a new franchise can be very

exciting, but it can also be quite daunting
for someone new coming into a franchise
system. That’s why it’s so important to make
sure you start off on the right foot, so that you
can establish a good solid foundation to build
upon.
I would like to take this opportunity to share some
of the things that I have learnt during my many years
in business, specifically in franchise businesses. In
particular, how you can best support the growth of
both you and your franchise business.

55
 The nature of growth and development
in anything is that you start with almost
nothing, just a small seed, which you
then feed, nurture and protect during its
establishment stage and early growth.
Once it is established, the challenge
then is to control the growth in a way
that is best suited to its environment.
So, regardless of what type of franchise
you have, be it a fixed site or mobile
service, the basic process remains
the same. For example, I planted two
beautiful climbing Jasmines in small
matching pots in my courtyard. When
I brought them home, I followed all the
instructions from the lady at the garden
centre, and potted them with love. Their
early growth was amazing, the plants
grew and blossomed and climbed
high all over my fence. But then I got
distracted. I got busy with other things
and with life in general, and I started
to neglect my beautiful plants. Soon,
56
they started growing out of control, out
of their pot, and began to wither. So I
went back to the garden centre for help.
Armed with all the right information, I
returned, moved them to larger pots, cut
back all the dead wood, and nurtured
them with plenty of fresh water. In no
time at all, new shoots appeared and
the plants slowly came back to life. Now,
I keep a close eye on the health of my
plants in the same way that you, as a
franchisee, need to take care of your
franchise business, so that it can grow
and develop in the best way.
It is important to understand why you
became a franchisee of this particular
business in the first place. Remind
yourself of what inspired you to join
this franchise family. Return to the
same questions you asked yourself
when you started out, to reinforce your
commitment to the brand. Following
the system that your franchisor has
proficiently laid out is very important.
They have spent a lot of time and money
perfecting their business offering, so
imagine how frustrating it would be
when their franchisees don’t follow
the program. How many times have
we seen a thriving business with an
established successful business model
gradually decline under new owners?
Imagine a restaurant with an award-
winning menu, which was changed with
the change of owners. Imagine they
also changed the décor, and the layout,
and brought in their own staff in place
of those who were key to the rise of the
business. Then, when the sales drop,
they wonder where all the customers
went and what went wrong. They might
blame the person who sold them the
businesses, and claim they bought a
‘lemon’. They never take responsibility
themselves. Taking responsibility,

‘ownership’, is crucial. But, at the same
time, you must follow the ‘proven recipe’
which made the business a success in
the first place. Of course, once you gain
more experience, you may be able to
offer more improvements. That is why
my next point is vital.
You must develop a great relationship
with your franchisor and the
franchise field manager if you have
one. Stay connected and in regular
communication by email, phone or in
person. Be the franchisee with prompt
responses to all stakeholders in the
business. That means franchisor staff,
your own staff, suppliers, your lenders,
and anyone else involved with your
business. Develop a genuine interest in
the success of your franchise model,
and be supportive of all franchisor
initiatives, even if you don’t understand
why at the start. Become an advocate
for your brand and a big promotor of
your franchise network.
Being sincere in your personal and your
business life is equally central to your
success. You need to have a genuine
empathy for others, a passion for your
work, and a good understanding of how
your actions impact others.
Make an honest assessment of your
own skills and capabilities. Work out
your strengths, as well as the areas
you need help with. Develop an action
plan tailored to your strength, and seek
assistance from your franchisor with
your weaknesses.
To truly grow and develop either yourself
or your business you must first bring
FOCUS into the right areas of your
business activity. The five points on
focus are:
1. Evaluate what needs to be done;
2. Detail the specific actions you need
to take;
3. Determine how you’re going to
implement this;
4. Have the discipline to execute the
plan; and
5. FOCUS on fine tuning your actions to
achieve better results.
One of the biggest challenges for
all those starting out with a new
franchise is to gain new customers.
For some franchisees, this is the most
difficult thing they could ever do; it’s
completely outside of their comfort
zone. When I am working with a mobile
franchisee who has to door knock or
cold call for their new business, the
first thing I tell them is, “don’t try to be
a salesperson”. Rather, you should
try to be a real business owner, and
develop relationships first. Treat people
as people, with real lives and real value.
Get to know them a little, and present
yourself as a confident, caring business
owner, not somebody trying to sell them
something. It is also beneficial to think of
your products and services in terms of
how they can improve the lives of your
customers. Networking and developing
relationships, combined with a great
understanding of your own products
and services, will see sustainable
business growth.
Finally, having a mentor that can help
and guide you, who is separate to your
franchisor or business partners, will
help you gain accountability. We all
need someone to hold us accountable
for our actions. That is not a bad thing.
Being held to account, by yourself, your
colleagues, your franchisor, or even your
customers is a major part of franchising.
Accepting this and using it to improve,
grow and develop is all part of a healthy
business model.
Sometimes in business we tend to
overcomplicate and overthink things.
I am a big believer in keeping it simple
and keeping it real. Fundamentally,
growing and developing a good
business is all about doing ordinary
things, but doing them well.
Karen Wren
Founder
The Franchise Whisperer
0419 155 758
info@franchisewhisperer.com
www.franchisewhisperer.com
57
CREATE YOUR FUTURE
OFFERING YOU AN AFFORDABLE CHANCE
TO OWN A LAVA COFFEE FRANCHISE

‘‘
‘‘
Being my own boss is the
best decision I’ve ever made

Enquire with us today!

P: 0404 755 759

E: sales@lavacoffee.com.au
W: www.lavacoffee.com.au
 chapter 12

Achieving

Franchise
Bob Beaumont
Success
Founder | Beaumont Tiles

J oining a franchise is a wonderful some fantastic businesses under our brand. We’ve
opportunity to forge a new career and build also been able to identify the attributes of people
a business that you own. But success does who make it happen.

not happen automatically once you sign the
dotted line.
Beaumont Tiles opened its doors in 1960 and we
launched our first franchise 25 years later. Since that
time, we have been fortunate to see the growth of
In mapping their journeys, and through our own
experiences, there are some common traits and
thinking processes that people who become
successful franchisees share.
Let’s start before the start.

59
 It’s as much about the person you are,
the commitment you want to give (and
not just the dollar investment) as it is
about the franchise brand you choose
that supports success.
As with any life changing decision,
success starts with a bit of soul
searching, good research and informed
decision making.
Some people considering a franchise
want to buy a job and security.
Generally these people find the road
tough because being a franchisee is
much harder than having a normal job.
Indeed (and as is the case for many
small Australian business people) a new
franchisee can expect to work up to 60
hours a week for the first few years.
Others want independence and to build
60
wealth, but want to go it alone. Being a
franchisee will also be a tough road for
these people because they won’t have
complete independence and the ability
to ‘free think’ as if they started up their
own business.
As a franchisee you’re bound to a
system – a way of doings things. You are
a part – an important part – of a bigger
network of people who are operating
under that same system and brand.
Some people take on a franchise
in the belief that it’s an ‘off the shelf
proposition’ and that the franchisor will
do all the work. More often than not,
these franchisees will fail.
As a franchisee you are buying a
system, a brand and possibly a supply
chain. You are not necessarily buying
success – you are buying a pathway to
success.
After some soul searching into your
motivation, now comes the research to
find a perfect fit franchise.
At face value the benefits you gain in
a franchised business is guidance,
an existing brand, potentially proven
products or services, and possibly a
supply chain.
Dig deeper and you should have access
to a whole network of people you can
learn from, who can inspire you to be
your best, and who are equally invested
in your success as you are.
A good franchise system and brand
will be ‘road tested’; someone else has
made the mistakes and the franchisor
has ironed these out over time. It’s got
to be strategically good and have high
potential – it’s not just a ‘flash in the pan’
product or idea.
And you should choose a product or
service you can develop a love for. I
would say 90 per cent of people who
join Beaumont Tiles don’t set out with a
love for tiles, bathroomware and trends,
but they end up loving them!
A business person can develop a love
for something simply by making a
rational choice to do so. They will learn
about it, get excited about it, and in turn
employees and customers will ‘believe’
too.
Selecting the right franchise should also
be based on how much the franchisor is
invested in their franchisees and in the
health and growth of their products and
services.
Franchised groups have come unstuck
because they’ve been more interested
in growing the number of outlets than in
product and customer development –
the core of their business.
When researching a business to
buy, people should talk to multiple
businesses in the network – not just the
businesses the franchisor suggests.
While there should be a proven formula,
a successful franchisee needs to be
a great driver themselves, run hard
to build their own business and be
passionate to do so.
They have ambition and a sense of
being involved in something bigger than
them. They want to build a business, not
just run one, and they want to grow as
individuals. That’s first and foremost.
Beaumont Tiles has a number of
franchisees who has been with us for
many years. Some have just one outlet
and some have three. Recently one of
our dual owner franchisees sold both
her concerns and is absolutely thrilled
with the outcome, not just because of
the financial gain, but because she grew
so much as a person. She has built
some amazing relationships and is truly
an ambassador for our brand.
Successful business people are
generally non-linear thinking; they’re not
people who blindly obey rules.
A successful franchisee will be able to
look at things from multiple angles. They
interpret the rules and make them work
to their advantage. They can balance the
rules of the system with thinking outside
the square to meet their own local area
and specific customer needs.
There’s another two key attributes:
an understanding of people and an
understanding of numbers.
The notion of leadership is vastly
underrated in franchise settings but it’s
an area that is growing in importance,
even more so in bricks and mortar
businesses.
A good leader runs with the team as
opposed to telling them what to do
and where to go. A good leader builds
a team, creates a successful internal
culture and fosters a healthy customer
base.
Good leaders help them become the
people they can be as distinct to the
people they are.
Beaumont Tile franchisees come
from all walks of life – ex police, tilers,
tradespeople from other industries,
bankers, and even people from our own
organisation who have left to become a
franchisee.
No matter what the background,
financial skills are critical and we always
advise people to train in financial
management.
Ultimately each person has a different
measure of success, but successful
people have measurable goals. It’s not
just to be profitable year by year, they
want to grow the value of their franchise
for when it’s eventually sold
What are the steps to
achieving franchise
success?
Embrace the system
The good franchisors have built their
system over time and have learned
through mistakes and adapted to the
changing marketplace. Take notice
of people who are successful, talk to
them and learn from their mistakes and
insights.
Every day, be passionate
Every day ask yourself ‘how can I grow
this business?’ Then, every day, do
something to grow it whether that’s
nurturing or training your people or
getting closer to your customers. Keep a
daily running sheet of things you can do
to grow your business.
Be realistic
Be realistic, set targets, and keep an
eye on the numbers. Be pragmatic and
model it on the experience of other
franchisees.
Talk to people who’ve made it and
who are in the same boat as you
People who are starting up a business
themselves. Have a proven financial
model that predicts when you will turn
a profit. Remember you are part of a
bigger group and a stable of people who
are ready to help. At Beaumont Tiles all
of our stores have KPIs and if we see
one store start to drift off we go in and
help.
Don’t get in a rut
If every day you are doing the same
thing then you will get the same result.
We deal with a lot of tradies, builders,
DIYers and people looking for different
ideas, service and support. Your sales
are only as good as what you put into
it. Brainstorm ideas, priorities them
into ideas that are quick and have the
biggest single impact and do them no
matter what!
Be committed
Commit to customers, commit to your
team, and commit to the organisation
you are part of. It’s amazing what you
get in return when you’re committed.
Bob Beaumont
Founder
Beaumont Tiles
www.beaumont-tiles.com.au
61
with change brings

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Currently, we are seeking suitable candidates to take up
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Our offer to you:
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“Quality Nailed” 13 2613

vipfandhm.com.au

Want to Franchise
Your Business?
Know the
Nasser Abdu
End Game
Executive Director | Baybridge Advisory
Y ou’re at the point of bursting the ‘business
bubble’, capital has diminished, staffing
issues are ever increasing, expansion is too
slow and you’re not sure what to do. Inevitably,
someone may tell you that “franchising your
proven business” is a great way to solve these
challenges.
However, you want to do things in a sensible fashion
to speed up growth without compromising your
products or services and particularly the brand. You
will also need to be sure that your franchisees will
chapter 13
also succeed. The end game always needs to be in
your vision.
What is franchising?
Franchising has been a proven model for many years
and across the globe dating back to the 1800s. It
is used for rapid business expansion that allows for
companies to grow and expand without exposing
them to capital investment and risk of debt. It is a
business relationship in which the franchisor (the
owner of the business) licenses specific trading
rights to a franchisee.
63
 The franchisee is granted the right
to use the franchisor’s business
trademarks (brand) and the operating
methods via an operations manual for a
fixed period of time. This is in exchange
for granting the franchisor the right to
undertake control over certain aspects
of how the business is conducted,
in order to maintain an acceptable
standard of service and delivery across
the network in a consistent manner.
A structured application of the
correct franchise model suitable for a
profitable, systemised business, careful
assessment and planning, together with
skill, patience and diligence can provide
an opportunity for a mutually beneficial
and satisfying business system for both
the franchisor and franchisees.
Franchising systems in
Australia
Franchising has been adapted and
exists in many various forms around
Australia, in the majority of industry
sectors. Its economic imprint is
substantial and growing, and the
concept has contributed to dramatic
advances, notably in the retail sector.
The adoption of the franchising system
provides opportunity for small business
holders with good business sense,
64
financial resources and a commitment
to invest in structures, systems and
operations, to compete against the large
scale corporations that have traditionally
dominated the Australian retailing
landscape.
The following statistics were provided
by Griffith University’s Asia-Pacific
Centre for Franchising Excellence in
collaboration with the Franchising
Council of Australia in their 10th biennial
release of Franchising Australia 2016
report:
• There are 1,120 business format
franchisors in Australia in 2016;
• There are estimated 79,000 units
operating in business format
franchises;
• More than 470,000 people are
employed directly in franchising;
• Sales turnover of the entire franchising
sector is estimated at $146 billion;
• 60 per cent of the franchise systems
have been franchising for more than
10 years;
• 90 per cent of franchise systems
responding to the survey originated
in Australia, with 32 per cent of these
operating internationally; and
• One-third of franchise systems
engage in online sales with
customers.
Franchising Code of
Conduct
The Franchising Code of Conduct
obligates franchisors to be accountable
for their actions, particularly where they
are not well prepared and advised in
their efforts to grow the network and
overall business. For example, the Code
requires the franchisor to act in good
faith in their dealings, be transparent in
accounting and marketing practices,
provide the necessary information for
the franchisee to make an informed
choice, disclose information about
availability of online sale avenues,
limits imposition of significant capital
expenditure on franchisees and imposes
financial penalties and infringement
notices for any serious breaches of the
Code by either party.
Let this not discourage you though. In
any business you will be required to
comply with some form of legislation.
While the Code gets some media
attention, it is far from the extensive
obligations found under Retail Lease,
Competition and Consumer or
Corporations laws in Australia.
Why should you franchise
your business?
There are many benefits to franchising
your business. It creates a platform for
motivated, entrepreneurial individuals
to bring in their prior skills, knowledge,
experience and financial resources
to further drive, promote and grow
its brand. The benefits of franchising
include:
1. Faster Expansion and Cost-effective
By being able to tap into financial and
other resources of the franchisee, who
provides the capital investment and
ongoing funds to establish and run
the business, the franchisor is able
to expand the business much more
quickly without the risk of debt or
loss.
The franchisee bears all establishment
costs in relation to the set-up of the
franchise business, and the costs of
any ongoing operational expenses
associated with the day-to-day
running of the franchise unit. The
commonly adopted model involves
the payment of an initial franchise fee
by the franchisee to join the franchise
network, who thereafter pays
franchisee royalties, either as a flat fee
or based on the gross revenue of the
business, to the franchisor throughout
the term of the agreement.
As the franchisee sets up and runs
the business, this means that as a
franchisor, it won’t be responsible for
the ordinary expenses incurred in the
running a business. Such expenses
includes lease or mortgage payments,
equipment expenses, employment
expenses and all other expenses that
are incidental to the conduct of your
business.
2. Improved Local Market Penetration
Local market penetration is
also another great advantage to
franchising which allows a franchise
brand to raise and build brand
awareness within the greater local
communities. As each franchisee-
owned unit will derive their customer
base from their particular local
geographical area, this alone
stands as a natural motivator for the
franchisees to reach out and promote
their business on a more personal
level, by way of what is commonly
called ‘Local Area Marketing’. In
most cases the franchise model
will pre-determine a percentage of
gross revenue to be applied to local
area marketing and as a result will
help establish the recognition of
the franchise brand name and build
goodwill, within the assigned territory.
3. Greater Commitment
Franchisees have invested their own
capital in the franchise business and
have acknowledged that they will
receive a stake in its future profits.
That ‘skin in the game’ arrangement
places an added commitment and
obligation on their own personal part,
this is commonly known as the ‘owner
operator effect’. Pushing them further
to ensure the franchise business is
successful and performs even better
than managing the business entity
itself. In this case, it is fundamentally
crucial for the franchisor to select
motivated and loyal franchisees
that will perceive the brand as their
own, strive to market the brand and
ultimately drive the success of their
business and yours as a whole.
4. Quality Management and Strategic
Innovation
By way of training and ongoing
operational support, the franchisor
will be providing the necessary tools
for the franchisee to successfully
manage the franchised business.
For instance, the Operations Manual,
commercial policy and franchise
agreement will provide operational
frameworks to guide the franchisee to
conduct its business in a structured,
cost effective way. Compliance
and proper implementation of such
models will ensure that it can maintain
the brand within the desired market,
meeting customer expectations with
consistency of quality in products and
service.
As noted above, franchising provides
a very cost-effective avenue for
business progression and can
connect with personally invested and
motivated individuals who will help
promote and grow the business.
This may leave the franchisor with
more time and freedom to focus on
developing strategies to increase the
profitability of the franchise business.
For example, the franchisor may
have greater time and opportunity
for networking, promoting growth
by enhancing brand and market
awareness, working on ways to
protect and maintain the brand
image by way of innovative strategies
and to ensure product and service
development and consistency.
5. Protection from Liability
Franchise business models allow for
a liberated contractor relationship
between the franchisor and
franchisees. Whilst the franchise
brand and network may be perceived
in the common market as a single
unified entity, it is in-fact a mutually
exclusive arrangement with regard
to liability, government record and
registration. This means that the
franchisee is solely liable for legal
and governmental compliance in
all areas required. For example
instances such as injuries that have
occurred at their premises (subject to
limitations) are the sole responsibility
of the franchisee. It also means that
the franchisor may be able to avert
government duties and excises such
as payroll tax and the like, a point
which has been most appreciated by
many franchisor networks Australia
wide.
Practical aspects for
consideration
The concept of franchising can be
adaptable to any business, provided it
qualifies for some basic characteristics;
1. Is the business proven?
Does the business have a track record
of success? Has that been duplicated
and proven to be a credible business
model? Is the franchise manageable
by others? Is there a clear and
measurable avenue for growth and
expansion in the specific market?
2. Is the business concept unique?
Is the business adequately
differentiated from its competitors?
Is it marketable as a business
opportunity? Does it have a
sustainable competitive advantage?
65
 3. Is the business systemised?
Are tried and tested operational
systems in place? Are operating
procedures documented? Could
someone learn to operate the
business in three months or less?
4. Is the business commercially
profitable?
Does the business have a marketable
return on investment for a prospective
franchisee even after all royalties
are distributed? If a business can’t
generate a healthy enough return on
investment after deducting a royalty,
it’s going to have difficulty keeping
franchisees happy.
5. Is the franchise model commercially
viable to the franchisor?
What will it cost to create the
franchise model? What are the costs
of marketing the franchise offer? What
will be the growth assumptions of the
franchise network? What it will cost
you to support the franchise network,
now and in the future? What will be
the returns, now and in the future?
6. Is there a clear and determined long
term strategy in place?
Are you committed to building,
66
growing and expanding the business?
Is there an exit strategy?
If the business meets the above criteria,
it may be suitable to franchise.
Numerous factors need to be
considered in this exercise for it
to be done with due diligence and
professionalism:
• Assessing the feasibility of the
business, are the numbers consistent
and replicable?
• Are the findings a feasible proposition
to a prospective franchisee?
• Determine what the financial
investment commitments of a
franchisee will be;
• Measure that investment against
comparable market opportunities and
making sure they are competitive;
• What is the speed of growth you
want or can achieve in the planned
franchise network?
• Determine the capital investment
required to budget for to attain that
growth projection;
• Assess what it will take to suitably
and adequately support the growing
network operationally as the
franchisor; and
• Determine whether the whole
projected effort is economically
feasible to as a prospective franchisor.
Once you’ve determined that, you
should then move to some of the more
complex commercial imperatives such
as:
• Territory;
• Exclusivity;
• Suppliers;
• Training (Initial and ongoing);
• Franchisee Performance;
• Franchise Management; and
• Marketing (franchisor obligations and
franchisee requirements).
Only after this and more (the list above is
not exhaustive) should you then embark
on developing the adequate and proper
legal documentation that you will need
in order to appoint a franchisee to your
network.
Nasser Abdu
Executive Director
Baybridge Advisory
02 9232 3511
info@baybridge.com.au
www.baybridge.com.au
67
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or contact Steve Wren +61 1300 287 669 steve@ats.com.au FCA Emerging Franchisor of the Year 2011

Franchising in australia
franchise council of australia
T he Franchise Council of Australia Limited
(FCA) is the peak body for the $146 billion
franchise sector in Australia, representing
franchisors, franchisees, service providers and
advisors to the sector. Formed in 1983, the
FCA is a nationally incorporated not-for-profit
association with a national head office based
in Melbourne, Victoria.
The FCA is committed to promoting best practice
in the sector and providing the education and other
services necessary to ensure a healthy sector
constantly striving to lift its own standards.
As the peak body for franchising, the FCA continues
to add value to the businesses of its members by
chapter 14
providing a range of services relevant to franchising
and working with regulatory bodies to assist with
government reforms concerning franchising and
small businesses.
Membership of the FCA is voluntary, and is
open to any individual or organisation involved
in the franchising sector, including franchisees,
franchisors, lawyers, accountants, banks,
consultants, academics, publishers and many more.
Whether offering advice on best practice franchising,
educating government on policies affecting the
sector, promoting franchising in the media or
providing professional development services to its
members, the FCA does its part to make the sector
a positive, sustainable place to earn a living.
69
 MEMBERSHIP BENEFITS
Credibility – maintained through
the FCA member standards and
the Franchising Code of Conduct;
Professional support – through
education programs, networking
opportunities and regular events;
Representation – ensuring members’
voices are heard by governments,
regulators and other important groups.
Membership also means solidarity.
FCA members belong to an association
where their peers work together for the
betterment of the sector. FCA members
share a common method of doing
business – not a common business.
For this reason, franchisors, franchisees
and suppliers can freely exchange ideas
without fear of losing their competitive
edge.
The FCA currently has more than
600 franchise systems and suppliers
in its membership base. This strong
commitment to belonging demonstrates
the relevance and value brought to the
sector by the FCA.
MAJOR SERVICES AND
INITIATIVES
The FCA recognises that its members
have different needs, and that
different types of members should
co-exist harmoniously. The success
of franchising depends on successful
franchisors, and this, in turn, depends
on profitable and happy franchisees.
The FCA works constantly to ensure that
all activities and services which benefit
franchising will benefit the broader
community – including franchisees,
franchisors, employees and their local
economies and communities.
In addition to a commitment to the
highest industry standards, the FCA
facilitates a number of services and
initiatives to assist in promoting and
advancing the role of franchising in
Australia, as well as supporting its
members.
THE FCA FRANCHISE ACADEMY
The FCA Franchise Academy is the
premier training provider for the sector,
committed to providing franchisors,
franchisees, franchise consultants
70
and suppliers with the best education
programs available.
In 2012 the FCA Franchise Academy
launched the Certified Franchise
Executive program (CFE). The CFE
is the only internationally recognised
professional accreditation program for
franchise executives. It is an educational
framework designed to enhance the
professionalism of franchising by
certifying the highest standards of
quality training and education.
The program offers existing and
aspiring franchise professionals and
entrepreneurs the opportunity to grow
professionally and reach a recognised
standard of excellence within the local
and international franchise community.
More than 40 Australian franchise
professionals are currently participating
in the CFE program, representing more
than 35 franchise businesses, with 30
franchise professionals so far gaining
CFE accreditation.
WOMEN IN FRANCHISING
COMMITTEE
In 2007, the FCA announced the
introduction of the Women in
Franchising Committee (WIF), dedicated
to promoting and advancing the
achievements of women in franchising
and small business.
The purpose of the WIF Committee
is to increase female participation in
franchising. It aims to be a professional,
organised group within the FCA
that will provide women inside and
outside the sector with information
and encouragement, as well as
genuine opportunities for contribution,
networking and professional
development.
THE NATIONAL FRANCHISE
CONVENTION
The FCA hosts the annual National
Franchise Convention. The Convention
brings together the Australian franchise
community – including successful
business people, key decision makers,
CEOs, government officials and
industry advisors – to enjoy education,
networking and business development
opportunities.
Traditionally a three-day event, the
National Franchise Convention also
includes a trade exhibition where
suppliers to the franchise sector can
showcase their products and services.
The convention is open not only to those
in franchising circles but also to the
small business sector generally and it is
not necessary to be an FCA member
to attend.
The 2017 Convention (NFC17)
will be held on the Gold Coast in
October. For more information
contact info@franchise.org.au or
visit www.franchise.org.au.
FCA EXCELLENCE IN
FRANCHISING AWARDS
The FCA Excellence in Franchising
Awards recognise and reward
companies and individuals within the
Australian franchise sector and provide
a platform for entrants to showcase their
achievements on the national stage.
The Awards are only open to FCA
member companies or individuals,
and are committed to ensuring that
franchisors, franchisees and suppliers to
the sector are appropriately represented.
Success at the Awards not only
increases brand recognition, customer
enquiries and media coverage, but it can
also boost company morale and help
attract the best talent to companies.
The Excellence in Franchising Awards
ceremony is held in conjunction with
the National Franchise Convention and
is the pinnacle of the franchising year.
Past winners include 2016 Australian
Established Franchisor of the Year,
Poolwerx; 2016 Franchise Woman of
the Year, Natalie Brennan (Foodco) and
2016 Multi-unit Franchisee of the Year,
Daniel Mesiti and Anthony Stahl (Boost
Juice Bars) and many more.
HALL OF FAME
The Australian Franchise Hall of Fame
was established in 2003. During its
creation, the selection panel searched
back to the origins of franchising
in Australia and, by a meticulous
process of elimination, identified the
groundbreakers, influencers, quiet
achievers, selfless contributors and
outstanding performers who endured
the trials and laid the foundations of the
sector’s success.
Now, it is the members of the Hall of
Fame themselves who induct new
entrants. The sole criterion is an
outstanding contribution to franchising
– whether as a franchisor, franchisee,
academic, lawyer, consultant, politician,
financier – whomever.
The 2016 Hall of Fame inductee is
Murray d’Almeida, founder of Retail
Food Group and Chairman of BPS
Technology.
INTERNATIONAL ASSOCIATIONS
The FCA is closely affiliated with
franchising associations around the
world and actively participates in
international conventions, expos and
working groups to inform and educate
countries on Australian franchising
trends and opportunities. The FCA is
a full member of the World Franchise
Council (WFC), as well as a founding
member of the Asia Pacific Franchise
Confederation (APFC) which is a supra-
national regional group of the WFC.
The WFC membership recognises
National Franchise Associations (NFA)
which are not-for-profit organisations
whose constitution requires and, in
practice has:
- A subscribing membership which the
majority is comprised of franchising
companies.
- A governing body mainly comprised
of franchising companies or their
representatives.
- A code of ethics which franchising
members must comply with and is
consistent with the Code of Ethics
promulgated by the International
Franchise Association, or the
European Franchise Federation or
such other equivalent Code.
The objectives of the WFC are:
- To provide a forum for every National
Franchise Association world-wide
to meet as equals to promote and
improve franchising.
- To represent international information
on franchising and common views of
the NFA to international bodies.
- To encourage development of
NFA’s in all countries of the world as
recognised by the United Nations.
The WFC meets twice a year, and the
FCA is an active participant and member
of the WFC Task Force – which is the
Executive Committee of the WFC.
Access to the NFA’s from across the
globe provides FCA members with cross
referrals to key advisors when looking
to expand internationally and provides
a source of referral for international
franchisors looking at entering the
Australian franchising sector.
FCA MEMBER STANDARDS
Members of the FCA receive many
benefits which help businesses keep
informed and connected with the
franchise sector and facilitate education.
One of the hallmarks of a reputable
sector is a commitment to high
standards of personal and professional
conduct. This enhances public
perceptions of franchising, helps
safeguard the investments of franchisors
and the businesses of franchisees,
protects franchise networks from
unfair or unethical attack and provides
guidance for those seeking to
commence their franchising journey.
The FCA encourages its members to
maintain standards of conduct worthy
of franchise sector professionals. The
Member Standards are designed to
provide members of the FCA with
an authoritative guide on acceptable
standards of conduct.
The FCA believes the Australian
franchise sector to be well regulated
with the Franchising Code of Conduct
(the Code) allowing for affordable,
efficient dispute resolution procedures
and disclosure provisions to assist and
guide the sector. It also considers that
the relationship between the franchisor
and the franchisee can be developed
even further with best practice
guidelines in the form of FCA Member
Standards.
It is the FCA’s view that a member gains
significant market benefit in identifying
themselves with FCA membership
and as such the business practice
and activities of members should work
towards franchise best practice.
MEMBER OBLIGATIONS
All FCA members are expected to
conduct their franchising activities
professionally and in accordance with
Australian law. They are expected to
comply with agreed minimum standards
of conduct. The FCA considers the
following standards to be relevant to
members:
• Members of the FCA shall abide by
all relevant State and Federal laws
including, in particular, the Franchising
Code of Conduct and the Competition
and Consumer Act. Within 14 days
of a written request by the FCA, a
member shall furnish to the FCA
a copy of its current disclosure
document, franchise agreement
and any other documentation
or advertising material used in
connection with the appointment of a
franchise.
• No member shall imitate the
trademark, trade name, corporate
name, slogan, or other mark of
identification of another member of
business in any manner or form that
would have the tendency or capacity
to mislead or deceive.
• Members will become familiar with the
content of these Member Standards
and draw them to the attention of
clients as appropriate from time to
time.
• A member, be they a franchisor,
vendor, franchisee, franchise broker,
or representative of a franchise
system should not sell a franchise if
at the time the franchisor or vendor
franchisee knew or ought to know that
a reasonably competent franchisee
would be unlikely to be able to
successfully operate the franchise.
• Members are expected to behave
professionally and refrain from illegal,
unethical or improper dealings or
otherwise act contrary to the image of
franchising or the FCA.
The Franchise Council of Australia
1300 669 030
info@franchise.org.au
www.franchise.org.au
71
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Franchising in new zealand
Rory MacDonald
Partner | Macdonald Lewis Law – Franchise Lawyers
W hilst there has not been a recent survey
of franchising in New Zealand, it is
understood that there are over 400 systems
operating in New Zealand, including a number
of offshore systems, and the industry is
estimated to employ in excess of 100,000
people.
There has been recent growth in the home and
business to business sector as well as growth in the
home building sector. The banks are active lenders
in the franchise sector and competition to lend is
keen between the banks.
The economy is robust with GDP growth around 2.5
per cent per annum and that growth has partly been
caused by a surge in migration to New Zealand. That
surge is likely to slow, but the overall GDP growth
chapter 15
is expected to remain around 2.5 per cent. Apart
from a big demand for home building (there is a
significant shortage of homes in Auckland) there is
also strong growth in the tourism sector throughout
the country.
Franchising is a largely healthy industry in New
Zealand. Most systems are well run, although there
have been some sad stories of closures of franchise
sites. This is partly attributable to poor site selection,
but also to franchisors who do not do enough
research or put enough effort into supporting their
franchisees.
Recent legislation, called the Health and Safety at
Work Act 2015, has toughened the laws relating to
health and safety issues in New Zealand. This has
meant the revision of many Franchise Agreements.
73
 There is a bill called the Commerce
(Cartels) Amendment Bill which
may have some impact on the way
franchising is practised in New Zealand
if it ever becomes law. It is a bill that has
been deferred for some time.
THE FRANCHISE ASSOCIATION
OF NEW ZEALAND
If you are looking for a business
opportunity or needing advice on
franchising, our recommendation is that
you don’t sign anything until you have
asked the question: “Are you a member
of the Franchise Association of New
Zealand?”
Members of the Franchise Association
are the franchise professionals,
committed to uphold ‘Best Practice in
Franchising’, and the Association works
hard to promote the benefits of dealing
with members, both for those looking
to purchase a franchise and also those
who need to gain professional advice.
The benefit of the Franchise Association
of New Zealand (FANZ) membership
for franchisees was recognised in the
New Zealand Prospective Franchisees
Survey*. The survey found that 75.7
74
per cent of prospective franchisees
considered membership of FANZ
important or very important when
considering a franchise to buy into.
As the peak body for the franchise
community in New Zealand, the
Association makes representations to
Government on issues of concern to
franchisors and franchisees including
such issues as proposed legislation;
new business support programmes and
business taxation. The Association often
conducts email surveys of members on
key issues to gain valuable feedback
prior to making a submission.
Unlike a number of other countries in the
world, including Australia, franchising in
New Zealand is governed by the same
commercial laws as any other business.
In 2008 the Ministry of Economic
Development called for submissions on
the possibility of introducing franchise
specific regulations following a high
profile fraud case. In 2009, however,
the Minister of Commerce concluded
that there was no need at that time for
the introduction of franchise-specific
regulations and went on to say that
there was little evidence of widespread
problems in the sector. He drew
attention to the Franchise Association of
New Zealand’s Code of Practice as an
area where self regulation was working.
Despite the substantial difference in the
regulatory environments between New
Zealand and Australia, the two 2012
surveys show remarkably similar levels
of franchising disputes.
BUYING YOUR NEW ZEALAND
FRANCHISE
Buying the right franchise can have
many benefits over the stand-alone
business. Not least of which is that you
can potentially purchase into a franchise
system that has a proven track record
and one where you will receive all the
help you need to become successful.
As a prospective franchisee, an
important part of your due diligence
should be to establish whether or not
the franchise you are considering is a
member of the FANZ. Don’t be misled
by a statement such as, “we are not
members but we abide by their Codes”.
We have been involved in matters where
circumstances have gone badly for
franchisees and we have been limited
in our ability to assist the relevant
franchisees as the franchisors are not
members of the FANZ and really have
no regard for the Code of Practice of the
FANZ.
Of course, there are franchise systems
such as McDonalds who are currently
not in membership but who operate
ethically and provide valuable business
opportunities for the prospective
franchisee. In all cases, however, you
should ask the franchisor to explain to
you why they are not members.
For a franchisor to gain membership of
the Association, they must submit their
documentation for scrutiny to ensure
that their Franchise Agreements contain
all the elements required under the
Association’s Codes and Rules. Some of
the key elements that are required are:
• Full and proper disclosure of matters
important for a prospective franchisee
to know and understand;
• A seven-day cooling off period before
a prospective franchisee is finally
committed to the purchase;
• A requirement that the prospective
franchisee produces a certificate from
their solicitor to the effect that they
have had the agreement explained
to them – or a signed statement
that they have declined to take
independent legal advice; and
• If things go wrong, compulsory
mediation by a FANZ appointed
experienced franchise mediator as a
first step in dealing with the issue.
The Association’s independent
Scrutineer carries out compliance
checks on a biennial basis to ensure that
documentation maintains the standards
that are required.
Carrying out your due diligence on
every aspect of your intended franchise
system is vitally important. The New
Zealand Prospective Franchisees*
survey found that over 70 per cent of
prospective franchisees met with three
or more franchisors before making
up their minds and nearly 75 per cent
talked to three or more franchisees of
their intended franchise system as part
of their decision making process.
To assist all prospective franchisees
make informed decisions, FANZ has
developed, in conjunction with Massey
University, a five segment free online
training course that is available through
the FANZ website:
www.franchiseassociation.org.nz.
A key differentiation factor for a
franchisee dealing with a franchisor
which is a member of the FANZ is that
the FANZ franchisor is bound by the
Code of Practice, the Code of Ethics
and the Franchise Association Rules.
In the event that any of these codes
are not adhered to by the franchisor,
the franchisee has the ability to make
a formal complaint to the Complaints
Panel. The Complaints Panel is fully
independent of the FANZ. If your
complaint is upheld, the franchisor
can be required to rectify the situation
or face a range of penalties that are
contained within the Association’s Code
of Practice.
If the franchise you are going to
purchase is from a member of FANZ,
you too will be required to sign up to
the Association’s Code of Practice
and Code of Ethics to ensure that as a
franchisee you undertake to maintain
‘Best Practice’.
In addition to standards and
compliance, franchisors, franchisees
and service provider members
gain much from membership to the
Association. Apart from the significant
marketing advantage of being able to
use the Association’s logo as a sign
of credibility, membership also opens
up a whole range of opportunities to
advance their knowledge and learn
from the experience of others. This is a
unique advantage not available to non-
member franchise systems and is clearly
demonstrated at annual conferences
where first time attendees regularly
comment that they are amazed by the
amount of advice and information that
was freely exchanged by members.
As a member or the franchisee of a
member you have the opportunity to
enter the prestigious annual awards,
which culminate in a gala awards
dinner in November each year. These
awards are based on an internationally
recognised business excellence
system and not only provide you with
the opportunity to showcase your
business, but also gain valuable insight
into the opportunities to improve your
business from the feedback reports
provided by the evaluators. There are
entry categories for both franchise
systems and franchisees and winners
regularly use their success in marketing
campaigns.
EXPORTING YOUR FRANCHISE
TO NEW ZEALAND
For an Australian franchisor coming into
New Zealand, it is a relatively straight
forward process from a legal point of
view. Most systems that come into New
Zealand from Australia set up a local
company both to protect intellectual
property in New Zealand as well as to
ensure a foothold in New Zealand.
It is important to get trademarks
registered in New Zealand as early as
possible. It is not an expensive process
but should be considered well before
actually arriving in New Zealand.
If the Australian franchisor is operating
directly in New Zealand then the
franchise agreement should be reviewed
by a New Zealand lawyer; subject to
New Zealand law and to New Zealand
jurisdiction for ease of franchise rights
enforcement. Reputable Australian
systems that come here ensure that
they have a disclosure document that is
relevant to New Zealand circumstances
as well as a cooling off period etc. A
number of Australian systems have
made, as a key feature of setting up in
New Zealand, an early application to
join the FANZ especially as the FANZ
requirements for disclosure differ in
some ways from those required under
the Australian regulations.
Proper disclosure documents, cooling
off period and mandatory mediation
as a dispute resolution process are all
part of the voluntary Code of Practice to
which all FANZ members are required
to adhere. It certainly enhances the
reputation of the system operating in
New Zealand. Obviously, if a Master
Franchisee is appointed in New Zealand,
then having that franchisee become
a member of the FANZ is likely to be
perceived as a system which respects
the maintenance of high standards.
In spite of a minority of lawyers and
accountants seeing franchising as
something akin to the Wild West,
there are a significant number of
lawyers, accountants and business
brokers throughout New Zealand who
have a reasonable understanding of
franchising and the benefits it can bring
to franchisees. There are a growing
number of lawyers, accountants and
business brokers who specialise in
franchising.
75
 There is still a good deal of education
to be undertaken for the public about
avoiding doubtful franchise systems,
but the trend is for specialised business
brokers to promote healthy systems and
to steer people away from the moonlight
operators.
The majority of the banks in New
Zealand now have a strong presence
in the franchise industry and bear in
mind that all the major banks in New
Zealand are Australian owned. There
are reputable franchise consultants in
New Zealand with well-established track
records and for anyone who attends the
annual FANZ conference, it is manifest
to observe that there is a strong and
proactive congeniality within the
franchise industry in New Zealand.
There are a small number of dedicated
and respected franchise consultants
in New Zealand who can be invaluable
in modifying systems coming into
this country. Involving their use can
considerably diminish the likelihood of
a legal claim being brought against a
franchisor coming across from Australia.
Be aware that employment laws in New
Zealand are similar to Australia and
dismissing staff is not an easy process.
Also, New Zealand has an Act called
the Resource Management Act which,
coupled with the Building Act, means
76
that obtaining building consents for
shop fitouts can be slow and expensive.
It is vital to stress the need to do plenty
of homework.
Obtaining sound taxation advice is
essential before coming into New
Zealand. There is a withholding tax
system for payment of royalties and
other fees from New Zealand to Australia
but there is plenty of advice available
from accountants who understand
the taxation laws between the two
countries.
It is important to remember that GST
applies to everything in New Zealand
(even food items) and the tax structure
here is somewhat different from
Australia. For a start there is no such
thing as stamp duty. The government
Kiwi Saver superannuation scheme
requires contributions from employers to
be made when employees opt into the
scheme.
It is also important to know that we
have the Personal Properties Securities
Act which is a system of an online
registration of all charges (e.g. what
used to be debentures for companies)
against both individuals and companies
as security for monies lent and where
goods and services are supplied on
credit.
New Zealand has recently been
named as the sixth highest ranking
country based on the United Nations
Development Programme which has
regard to the standard of living of its
people, its population’s access to
knowledge and its population’s chances
of living a long and healthy life.
There are many success stories for
Australian systems entering into New
Zealand. A point to remember, however,
is that the disposable income of New
Zealanders is not quite the same as
that of Australians. Having said that, the
lifestyle differences between Australia
and New Zealand are not significant and
so long as the homework and planning
are done carefully then there are good
prospects for Australian systems to
enter into New Zealand and become
successful.
For more information or to find out
more about the work of the Association
and the Codes of Practice, visit
www.franchiseassociation.org.nz
*New Zealand Prospective Franchisees – Franchize
Consultants Ltd and franchisebusiness.co.nz - April 2011
Franchise Association of
New Zealand
(NZ) 09 274 2901
contact@franchise.org.nz
www.franchiseassociation.org.nz
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Printing & Copying........................................................................................................... 99
Promotional Merchandising. ............................................................................. 99
Real Estate & Property Services.................................................................. 100
Recreation / Leisure..................................................................................................... 100
Rent or Hire........................................................................................................................... 100
Retail............................................................................................................................................. 101
Signs & Graphic Services...................................................................................... 103
Telecommunications.................................................................................................. 104
Trade & Services.............................................................................................................. 104
Travel........................................................................................................................................... 104
Vending....................................................................................................................................... 104
Workplace Health & Safety............................................................................... 104
NEW ZEALAND
Accounting & Financial Services. .............................................................. 105
Advertising & Marketing....................................................................................... 105
Automotive Products & Services............................................................... 105
Beauty Products & Services............................................................................. 105
Building Products & Services........................................................................ 105
Business Services.......................................................................................................... 106
Children’s Products & Services.................................................................. 107
Cleaning Services.......................................................................................................... 107
Computer Products & Services.................................................................... 108
Distribution. ......................................................................................................................... 108
Educational & Training Systems. ................................................................ 108
Entertainment.................................................................................................................... 108
Food – Bakeries................................................................................................................. 108
Food – Coffee & Cafés.............................................................................................. 108
Food – Restaurants & Dining Rooms....................................................... 109
Food – Retail......................................................................................................................... 109
Food – Take Away............................................................................................................. 110
Health & Fitness............................................................................................................... 110
Home Services. ................................................................................................................... 110
Hotels, Motels & Apartments......................................................................... 110
Landscaping & Gardening.................................................................................... 111
Mobile Franchises......................................................................................................... 111
Pool & Spa............................................................................................................................... 111
Printing & Copying........................................................................................................ 111
Real Estate & Property Services.................................................................. 111
Recreation & Leisure. ................................................................................................. 111
Rent or Hire........................................................................................................................... 111
Retail............................................................................................................................................. 112
Travel........................................................................................................................................... 112
Vending....................................................................................................................................... 112
Workplace Health & Safety............................................................................... 112
79
 AUSTRALIAN franchise listings
accounting & financial services
ABLS - Franchise Loan Specialist
PO Box 1328
Cronulla NSW 2230
Phone: 0419 242 546
ACTION CASH LOANS
Phone: 03 5176 5616
ANZ MOBILE LENDING
Level 7, 833 Collins Street
Docklands VIC 3008
Phone: 1800 805 805
AUSSIE HOME LOANS
Level 28, 225 George Street
Sydney NSW 2000
Phone: 02 8297 0309
AUSSIE MORTGAGE MASTERS
PO Box 2033 Ocean Keys
Clarkson WA 6030
Phone: 1300 666 186
AUSTRALIAN MORTGAGE BROKERS
Phone: 1300 278 883
BABO GROUP
Level 1, 12 Cramer Street
Preston VIC 3072
Phone: 03 9466 0200
BOOKS ONSITE
27/101 Collins Street
Melbourne VIC 3000
Phone: 1300 226 657
BUSINESS MECHANIC
5/40 Lake Road
Port Macquarrie NSW 2444
Phone: 02 6583 8386
BUSY BOOKKEEPING
PO Box 851
Robina QLD 4226
Phone: 1300 650 448
BENDIGO AND ADELAIDE BANK
The Bendigo Centre
PO Box 480
Bendigo VIC 3552
Phone: 1300 361 911
CABOT SQUARE WA
4-5/253 Ocean Keys Boulevard
Clarkson WA 6030
Phone: 08 9408 6596
CAPIFY
Level 3, 10 Philip Street
Parramatta NSW 2150
Phone: 1300 760 930
CASH LOAN MONEY CENTRES
Ste 2 28C Irving Street
Footscray VIC 3011
Phone: 0402 033 751
CFO ON-CALL
5/3 Racecourse Road
West Gosford NSW 2250
Phone: 1300 362 436
CAPITAL TRUST
Level 11, 65 York Street
Sydney NSW 2000
Phone: 1800 131 507
CLUB FINANCIAL SERVICES
1/240 Caroline Springs Blvd
Caroline Springs VIC 3023
Phone: 03 8390 1777
CITIWIDE FRANCHISING
PO Box 189
North Melbourne VIC 3051
Phone: 03 9326 6300
DESTINY FINANCIAL SOLUTIONS
1/38 Willoughby Rd
Crows Nest NSW 2065
Phone: 02 4351 0380
80
ECHOICE MORTGAGE HOUSE
L/9 50 Bridge Street Level 34, 101 Miller Street
Sydney NSW 2000 North Sydney NSW 2060
Phone: 1300 302 914 Phone: 133 144
EXPENSE REDUCTION ANALYSTS MR TAX REFUND
Level 11, 301 George Street PO Box 2218
Sydney NSW 2000 Ellenbrook WA 6069
Phone: 02 8014 8852 Phone: 1300 829 227
EXPRESS BOOKKEEPING PARK FIRST HOME LOANS
4/130 Oxley Station Road Toowong Village
Oxley QLD 4074 3/5 Gardner Cl
Phone: 07 3379 7174 Milton QLD 4064
Phone: 07 3368 1777
EZYACCOUNTS
PO Box 4900 RAMS FINANCIAL GROUP
Robina Town Centre QLD 4230 Level 7/17 York Street
Phone: 1300 313 397 Sydney NSW
Phone: 1800 616 082
RESI MORTGAGE CORPORATION
Phone: 1800 754 758
SMARTLINE
Level 2, 2 Lyonpark Road
North Ryde NSW 2113
Phone: 131 497
STRATTON FINANCE
PO Box 5012
Fifo Capital Australia Pty Ltd South Melbourne VIC 3205
Phone: 1300 787 288
L16, 390 St Kilda Road
Melbourne VIC 3004 SUCCESS TAX PROFESSIONALS
Contact: Andrew Roberts 6/50 Ladner Street
Phone: 1300 852 556 / 0438 801 575 O’Connor WA 6163
Phone: 08 9337 4440
Email: andrew.roberts@fifocapital.com.au
Website: www.fifocapital.com.au TAXASSIST
Business description: 29 Wharf Street
Established in 2005, Fifo Capital is the market Woolgoola NSW 2456
leader in alternative business finance. Phone: 1800 625 429
Our unique business model means that you
can work from home, to the hours that suit your THE BOOKKEEPING NETWORK
90 Woodhall Street
lifestyle and make a 50% return on your capital.
Stirling WA 6021
Even better - capital can be insured so the risks
Phone: 08 9349 9189
are extremely low.
Several multi-millionaires have been made by
simply following the Fifo Capital model.
Contact us now and make your dreams a reality.
Year established: 2008
Number of franchise outlets: 76
Initial franchise fee: $49,500 + GST
Investment required: $50,000
Training & support: 1 week training at our
Head office plus 6 weeks business coaching
plus 12 months intensive business development
coaching.
THE INTERFACE FINANCIAL GROUP
Locations available: National
Contact: David T. Banfield
Phone: 1300 957 900
FIRST CLASS ACCOUNTS
Suite 8, 34-36 Glenferrie Drive Website: www.interfacefinancial.com.au/franchise
Robina QLD 4226 Email: ifg@interfacefinancial.com
Phone: 1800 118 611 Business description:
The Interface Financial Group (IFG) franchisees
FIRST CLASS CAPITAL provide short-term working capital through
Level 12, 50 Margaret Street a proven and innovative invoice discounting
Sydney NSW 2000 system. IFG has been operational for over 40
Phone: 02 9098 0860 years with franchisees and licensees in Australia,
the U.S., Canada, the U.K., Ireland, New
H&R BLOCK
Zealand, Singapore, Mexico, and South Africa.
PO Box 147
Thornleigh NSW 2120 IFG 50/50 franchisees syndicate all transactions
Phone: 02 9483 3200 50/50 with IFG-the franchisor, and that
means less working capital required to
JIM’S BOOKKEEPING fund transactions; IFG does the bulk of the
Phone: 131 546 due diligence and the ‘paperwork’ for the
transactions; and IFG 50/50 franchisees will
JIM’S FINANCE PROFESSIONALS concentrate their efforts on building the referral
Phone: 131 546 relationships – they do the ‘people work’. A
very innovative leverage program has also been
MAS TAX ACCOUNTANTS introduced to allow franchisees to grow their
267 Nepean Hwy capital even faster.
Edithvale VIC 3195 Year established: 1972
Phone: 1300 627 829 Number of franchise outlets: Approx 100
Investment required: $50,000 - $100,000
MORTGAGE CHOICE
Level 10, 100 Pacific Highway Training & support: Extensive local training and
North Sydney NSW 2060 support provided.
Phone: 1300 650 330 Locations available: Opportunities exist
nationwide for unit franchisees.

Advertising & Marketing
AARROW ADVERTISING
18 Sydenham Road
Brookvale NSW 2100
Phone: 0422 133 300
BRAND MUSIC
Studio 3/216 Glenferrie Road
Malvern VIC 3144
Phone: 03 9509 9005
COFFEE NEWS
16 Marlin Street
Thornside QLD 4158
Phone: 1300 660 865
FOUNDATION WORKS
Level 2, 32 Pyrmont Bridge Road
Pyrmont NSW 2009
Phone: 02 8093 8050
MAILPOST
462 King Georges Road
Beverly Hills NSW 2209
Phone: 1300 624 576
MINICARDS
PO Box 718
Tugun QLD 4224
Phone: 07 5596 4591
PICK N SAVE AUSTRALIA
55 Dumfries Avenue
Seaton SA 5023
Phone: 0400 300 555
PINSOURCE
11 Myrtlebank Terrace
Stonyfell SA 5066
Phone: 0425 301 208
UTTER PROFESSIONALS
PO Box 3083
Bundeena NSW 2230
Phone: 02 9523 9888
WAIVESTAR GROUP
113-115 Northcorp Boulevard
Broadmeadows VIC 3047
Phone: 03 9487 2100
Automotive Products & Services
A1 MOBILE RADIATORS
77A Education Road
Happy Valley SA 5159
Phone: 1300 781 228
ABS AUTO BRAKE SERVICE
76-92 Station Street
Nunawading VIC 3131
Phone: 03 8878 1111
ALLOY MOTOR ACCESSORIES
6 Geonic Street
Woodridge QLD 4114
Phone: 07 3208 2266
AUS-DENT
605 Latrobe Street
Ballarat VIC 3350
Phone: 03 5336 2880
AUTOBARN
72-92 Station Street
Nunawading VIC 3131
Phone: 03 8878 1111
AUTO BODY CAPTAIN
1/ 1 Mitchel Road
Brookvale NSW 2100
Phone: 0433 970 462
AUTO KLENE
1/83 Merrindale Drive
Croydon VIC 3136
Phone: 1800 001 207
AUTO MASTERS AUSTRALIA
PO Box 1517
Applecross WA 6953
Phone: 08 9316 1117
AUTOMOTIVE SERVICE SOLUTIONS
Unit 1, 53 Neumann Road
Capalaba QLD 4157
Phone: 07 3245 5644
AUTO ONE AUSTRALIA
Unit 1/40 Carrington Road
Castle Hill NSW 2154
Phone: 02 8845 1111
AUTO PRO
76-92 Station Street
Nunawading VIC 3131
Phone: 03 8878 1111
AUTO SHINE
Unit 4c, Rear Building
9 Bryant Drive
Tuggerah NSW 2259
Phone: 1300 356 595
AUTO SPARK
14 Lincoln Lane
Joondalup WA 6916
Phone: 08 9300 3636
BEAUREPAIRES
Phone: 0401 145 683
BOB JANE T-MARTS
1/473 Williamstown Road
Port Melbourne VIC 3207
Phone: 03 9877 7678
BRAKES PLUS
14 Lonsdale Street
Dandenong VIC 3175
Phone: 03 9706 9636
BRIDGESTONE SELECT
196 Greenhill Road
Eastwood SA 5063
Phone: 08 8206 0200
CAR CARE AUSTRALIA
PO Box 116
Floreat WA 6014
Phone: 1300 227 227
CAR KIT COMPANY
1/1 Campbell Street
Artarmon NSW 2064
Phone: 1800 227 548
CARGROOMERS
PO Box 6067
Yatala QLD 4207
Phone: 07 3807 7577
CITY DISCOUNT TYRES (SA/NSW)
909 Plenty Road
Kingsbury VIC 3083
Phone: 03 9478 0100
CLUB ASSIST
237-239 Frankston-Dandenong Road
Dandenong VIC 3175
Phone: 03 9797 8600
COLOR TECH SYSTEMS
1/221 Eastern Valley Way
Middle Cove NSW 2068
Phone: 1800 727 282
COOPER AUTOMOTIVE
PO Box 886
Rosny Park TAS 7018
Phone: 1300 15 15 55
CUSTOM CAR CARE
6/73 Dobney Avenue
Wagga Wagga NSW 2650
Phone: 02 6925 4741
ENDRUST PTY LTD
163 Pacific Hwy
Coffs Harbour NSW 2450
Phone: 02 6652 4298
EUROPCAR
Phone: 03 9330 6178
FIXZIT AUSTRALIA
Unit 1, 101 Jijaws Street
Sumner Park QLD 4074
Phone: 1300 726 806
FLUIDRIVE AUTOMATIC TRANSMISSIONS
Phone: 03 5447 9991
GASPOWER
408 Newcastle Street
Perth WA 6000
Phone: 08 9227 9013
GEOWASH
Level 3, Suite 307, 620 St Kilda Road
Melbourne VIC 3004
Phone: 1300 CARWASH
GLASS TECHNOLOGY
3/42 Kayleigh Drive
Buderim QLD 4556
Phone: 0402 755 887
GOODYEAR AUTOCARE
82 Dandenong Road West
Frankston VIC 3199
Phone: 13 23 43
IAN DIFFEN THE TYRE FACTORY (WA)
65 Howe Street
Osborne Park WA
Phone: 08 9444 1122
JAX TYRES
Locked Bag 2300
St Leonards NSW 1590
Phone: 02 9964 4000
JIM’S CAR CLEANING
Phone: 131 546
MAGIC HAND CARWASH
15 Hood Street
Collingwood VIC 3066
Phone: 03 9419 7419
MIDAS AUTO
76-92 Station Street
Nunawading VIC 3131
Phone: 13 MIDAS (6432)
MINI-TANKERS AUSTRALIA
PO Box 905
Turramurra NSW 2074
Phone: 02 9440 5544
MOBILE AUTO HOSES
Unit 3, 13 Redcliffe Gardens Drive
Clontarf QLD 4019
Phone: 1300 880 424
MOBILE PLASTIC & VINYL REPAIRS
3/16 Veronica Street
Capalaba QLD 4157
Phone: 07 3245 2055
MOTIVITY FRANCHISING
Phone: 0425 239 863
NANOTEK CAR CLEANING
PO Box 375
North Richmond NSW 2754
Phone: 1800 Nanotek (626 683)
NATRAD RADIATORS & AUTO AIR
252-256 Hammond Road
Dandenong South VIC 3175
Phone: 03 9795 1255
NEW LIFE REPAIR SERVICES
Unit 5/634-644 Mitcham Road
Vermont VIC 3133
Phone: 03 9873 7745
NISSAN MOTOR COMPANY
Locked Bag 1450
Dandenong South VIC 3164
Phone: 03 9797 4111
NO WET WATERLESS CARCLEAN
Phone: 0422 568 030
81
 AUSTRALIAN franchise listings
NOVUS AUSTRALIA
Unit 1, 2 Jenner Street
Nundah QLD 4012
Phone: 07 3625 2400
OPPOSITE LOCK
592 Whitehorse Road
Mitcham VIC 3132
Phone: 03 9873 8279
OZZY TYRES
Unit 1-3/200 Hoxton Park Road
Hoxton Park NSW 2170
Phone: 02 9825 0355
PEDDERS SUSPENSION
6 Bridge Road
Keysborough VIC 3173
Phone: 03 9706 3500
PIRTEK FLUID SYSTEMS
3-7 Garling Road
Kings Park NSW 2148
Phone: 02 8822 9000
PRO-AXLE AUSTRALIA
3G, 49 The Northern Road
Narellan NSW 2567
Phone: 02 4647 1867
RENT 2 OWN CARS AUSTRALIA
203 Brisbane Road
Mooloolaba QLD 4557
Phone: 0439 628 765
RUST FREE (AUSTRALIA)
20 Unwin Street
Moorooka QLD 4105
Phone: 07 3892 4992
RYCO 24•7
19 Whitehall Street
Footscray VIC 3011
Phone: 133 247
SELECT CLEANING
Suite 441, 29 Smith Street
Parramatta NSW 2150
Phone: 1800 153 483
SHINE HAND CAR WASH
20 Manningham Road
Bulleen VIC 3105
Phone: 9850 3888
SNAP-ON TOOLS (AUSTRALIA)
PO Box 6077
Blacktown NSW 2148
Phone: 1800 762 766
SPEEDLINER AUSTRALIA
429 Frenchville Road
Frenchville QLD 4701
Phone: 07 4961 1290
SUPERFINISH EXPRESS
PO Box 85
Redcliffe QLD 4020
Phone: 07 3284 8055
THE CAR KIT COMPANY
1/1 Campbell Street
Artarmon NSW 2064
Phone: 1800 227 548
THE TYRE FACTORY
69-71 Lonsdale Street
Dandenong VIC 3175
Phone: 03 8710 8973
TINT A CAR
275 Canterbury Road
Canterbury VIC 3126
Phone: 03 8809 2700
TOUCH UP GUYS
Unit 4, 8-10 Hampton Road
Burleigh Heads QLD 4220
Phone: 07 5522 0039
TOWFIX
PO Box 1056
Roma QLD 4455
Phone: 0437 829 882
82
WHAT SCRATCH?
Phone: 1300 BUFFED (1300 283 333)
ULTRA TUNE
Unit 15, 762 Toorak Road
Glen Iris VIC 3146
Phone: 03 9815 9200
UTICOLOR
Phone: 1800 811 224
VIP CAR CARE
Phone: 1300 767 160
Ella Baché
2-4 Lambs Road
Artarmon NSW 2064
Beauty Products & Services Contact: Franchise Department
Phone: 02 9432 5000
ALPHA-H CONCENTRATED SKINCARE Email: franchise@ellabache.com.au
PO Box 905
Website: www.ellabachefranchise.com.au
Oxenford QLD 4210
Business description:
Phone: 07 5529 4866
Now in our third generation of family ownership,
Ella Baché boasts the country’s largest beauty
franchise network with our products and
services available in over 150 salons nationwide.
As a proven franchise model, we invite you
to experience the success of an established,
market leading skincare brand that is constantly
evolving through product research, advanced
techniques and commitment to education.
Membership: FCA
Year established:
Australian Skin Clinics 1954, began franchising 2002
Number of franchise outlets: 106
87-89 Upton Street
Investment required: $150k – $350k
Bundall QLD 4217
Training & support: Two weeks of initial training.
Contact: Peter Fiasco Ongoing expert training, business and marketing
Phone: 0451 370 060 support.
Email: franchise@ozskin.com
Website: www.laserclinicfranchise.com
ENDOTA SPA
Business description: 475 Moorooduc Hwy
Established in 1996, Australian Skin Clinics has Moorooduc VIC 3933
achieved rapid expansion due to our successful Phone: 03 5971 8700
business model and the growing consumer
demand for our services. ESSENTIAL BEAUTY
We offer a range of results-driven cosmetic PO Box 20
treatments that include laser hair removal, Collinswood SA 5081
cosmetic injectables (also known as anti- Phone: 08 8359 5566
ageing injections, muscle relaxants and dermal
GET THREADED
fillers), microdermabrasion, acne management,
PO Box 1313
treatments for rosacea, pigmentation, scarring,
Buddina QLD 4575
sun damage and stretch marks.
Phone: 0413 004 127
As Queensland’s first cosmedi-spa, we have
extensive skills and expertise in the industry,
HAIRFREE
which has led to the development of a model Phone: 0433 539 448
with everything required to operate a successful
business. HOLISTIC GROUP
Year established: 1990 Phone: 07 3229 5820
Number of franchise outlets: 53
HAIR 4 BRIDES
Initial franchise fee: $50,000
PO Box 5909
Investment required: $650,000 Turn Key Maroochydore QLD 4558
Training & support: Marketing, Medical Phone: 1300 427 433
Department, IT, Advanced Training Academy,
Customer Service Support, Systemised JC UNIQUE BEAUTY AND LASER CLINIC
Business Management Processes, Full 295 Springfield Road
Operations Manuals, Benchmarking and Nunawading VIC
Performance Management Systems. Phone: 03 9894 0388
Locations available: National Opportunities
Available. JEUNESSE GLOBAL
Phone: 1800 104 833
BODYOLOGY WEIGHT LOSS
JUST LASHES
Suite 411/198 Harbour Esplanade PO Box 592
Dockland VIC 3008
Warners Bay NSW 2282
Phone: 1300 322227 Phone: 1300 790 898
BRAZILIAN BEAUTY
13/104 Newmarket Road
Windsor 4030 QLD “You should take
Phone: 07 3357 4081
BRAZILIAN BUTTERFLY AUSTRALIA advantage of the
5/23 Kelletts Road
Rowville VIC 3178
Phone: 03 9756 5700
franchise tools available
to you.”
Sharon Jurd.
 THE NATURAL WAY DECOGLAZE AUSTRALIA
Suite 7 Lawrence Plaza PO Box 194
9-11 Lawrence Drive Toongabbie NSW 2147
Nerang QLD 4211 Phone: 02 9624 7099
Phone: 1800 633 433
DIAL-A-DIGGER
ZUBIAS THREADING 128b Tolley Road
Unit 2 15 Coolidie St Agnes SA 5097
Como WA 6152 Phone: 1300 234 443
Phone: 1300 814 041
DIXON HOMES
Laser Clinics Australia Building Products & Services
1821 Ipswich Road
Brisbane QLD 4106
Contact: Liz Seeto Phone: 1300 10 10 10
Phone: 0402 171399 1800PAINTER DREAM DOORS
Email: franchising@laserclinics.com.au Phone: 1800 724 683 26A Alfred Street
Website: www.laserclinics.com.au Milsons Point NSW 2061
Business description: 4 SEASONS GUTTER PROTECTION Phone: 1800 373 263
Unit 23, 63-71 Bayfield Road
Laser Clinics Australia is Australia’s most
Bayswater VIC 3153 EMAC CONSTRUCTIONS
experienced provider of laser hair removal,
Phone: 1300 302 523 1 Expo Court
cosmetic injections and skin treatments. Join
the booming aesthetics industry in this award Mount Waverley VIC 3149
ADENBROOK HOMES Phone: 03 9558 9881
winning franchise, now with over 70 locations.
206 Logan Road
Laser Clinics Australia offers every franchise Woolloongabba QLD 4102 ENERGIS
partner a unique franchise business opportunity. Phone: 07 3028 9500 17 McClure Road
Each location that is opened is a 50/50
Kensington Melbourne VIC
partnership between the franchisee partner and ADVANCED NATIONAL SERVICES Phone: 1300 782 217
Laser Clinics Australia. PO Box 1572
Our partnership model further aligns us with our Eagle Farm QLD 4009 FAIR DINKUM SHEDS
franchise partners and substantially reduces Phone: 1300 712 978 Suite 101, 1 Centennial Drive
start-up costs. We seek out the most motivated Campbelltown NSW 2560
individuals who will be empowered to take AUSSIE SKIP BAGS Phone: 1800 07 08 07
on the day to day responsibilities of running a 83 Enterprise Street
successful clinic. Kunda Park QLD 4556 GLOBAL SAFE TECHNOLOGIES AUSTRALIA
In 2016 we won Top Franchise in Smart Phone: 1300 586 548 26 Hassall Street
Company’s Smart 50. We performed more than Smithfield NSW 2164
AUSTRALIAN DIAL-A-DIGGER Phone: 1300 668 620
2 million treatments and welcomed 177,000
Phone: 1300 234 443
new clients in FY 2016.
Membership: FCA GOOP GUYS
AUSTRALIAN HOT WATER 2/8 Newing Way
Year established: 2008 12/23-31 Bowden Street Caloundra QLD 4551
Number of franchise outlets: 76 clinics Alexandria NSW 2015 Phone: 1300 MR GOOP (1300 67 4667)
Investment required: $250,000 to $500,000 Phone: 02 9698 8922
+GST. Laser finance now available to help GRANITE TRANSFORMATIONS
reduce the upfront capital required and is AUSTRALIAN PAVING CENTRE Phone: 1300 306 666
subject to finance and other approvals. Phone: 1800 191 131
Training & support: A comprehensive training GRIP GUARD
BATHROOM WERX 435-437 Nepean Highway
program, cloud-based business management 3 Harrow Street
tools and ongoing operational support. Frankston VIC 3199
Preston VIC 3072 Phone: 1300 304 747
Locations available: Currently recruiting in Phone: 1800 644 171
Melbourne, regional Victoria and Queensland.
GROUT PRO
BEAUMONT TILES Unit 5/2 Kohl Street
225 Marion Road Upper Coomera QLD
MADAM GLAMOUR
Marleston SA 5033 Phone: 1800 822 459
PO Box 930
Phone: 08 8292 4444
Coolum Beach QLD 4573
Phone: 07 5351 1360 GROUT PERFECT
BLUEJET Phone: 1300 002 504
Unit 2, 24 Kingston Drive
NAILSNOW.COM.AU
Helensvale QLD 4212 HARDWARE2SITE
Castletown Shopping Mall
Phone: 07 5500 0939 PO Box 1055
Cnr Woolcock St & King Road
Hyde Park QLD 4812 Thuringowa Central QLD 4817
BLYGOLD AUSTRALIA Phone: 1300 685 687
Phone: 07 4721 1966
1/26-28 Octal Street
Yatala QLD 4207 HOTONDO HOMES
ONE FOR MEN
Phone: 1300 271 115 PO Box 354
17 McKillop Street
Melbourne VIC 3000 Moorabbin VIC 3189
BOSS BUILDING MAINTENANCE Phone: 1800 677 156
Phone: 03 9642 3860
Suite 4/120 Brisbane Road
Mooloolaba QLD 4557 HOUSPECT FRANCHISING SYSTEMS
RESTORED BEAUTY GETAWAYS
Phone: 1300 843 267 Phone: 08 8344 2590
Suite 1/2 Braid Street
Perth WA 6000
BRAMALCO JIM’S BUILDING INSPECTIONS
Phone: 1300 4RBG (472 428)
Phone: 13 61 15 Phone: 131 546
RESULTS 9 LASER CLINIC
CAVALIER HOMES JIM’S BUILDING MAINTENANCE
97 Macquarie Street
2/1-15 Lexington Road Phone: 131 546
Parramatta NSW 2150
Underwood QLD 4127
Phone: 1300 722 432
Phone: 1300 2282 5437 JIM’S CONCRETE CUTTING
SKIN NATURELLE Phone: 0499 399 355
CONCRETE TAXI
22 Abelia Street
16/67 Depot Street JIM’S DIGGERS
Alexandra Hills QLD 4161
Banyo QLD 4014 Phone: 131 546
Phone: 07 3824 6406
Phone: 1300 880 955
TECHNO TAN JIM’S FENCING
CORAL HOMES Phone: 131 546
Unit 1, 41 Biscayne Way
Level 3, 194 Varsity Parade
Jandakot WA 6164
Varsity Lakes QLD 4227 JIM’S FLOORS
Tel: 08 9412 3000
Phone: 07 5585 2555 Phone: 13 1546
DAVID REID HOMES JIM’S PAINTING
7/3986 Pacific Hwy Phone: 131 546
Loganholme, Brisbane QLD 4219
Phone: 1800 09 59 49

83
 AUSTRALIAN franchise listings

JIM’S PAVING SUSTAINABLE DIRECTIONS CORDLESS FILTER MACHINE

Phone: 131 546 Innovation House, 1 First Avenue Technology Park 546 Boundary Road
Mawson Lakes, Adelaide SA 5095 Archerfield QLD 4108
JIM’S PERGOLAS Phone: 0430 860 859 Phone: 1300 236 236
Phone: 131 546
TAMAWOOD HOMES COST REDUCTION ANALYSTS
JIM’S ROOFING 1821 Ipswich Road 301, 48 Atchinson Street
Phone: 131 546 Rocklea QLD 4106 St Leonards NSW 2065
Phone: 1300 101 010 Phone 1300 360 647
JIM’S SHADE SAILS
Phone: 131 546 THE CONCRETE CUTTER DOCUMENT MANAGEMENT SOLUTIONS
Phone: 0418 533 266 Phone: 1300 557 990
JIM’S SKIP BINS
Phone: 131 546 THE SHED COMPANY EMBROIDME
PO Box 5350 Unit 28, 56 Buffalo Road
LASER PLUMBING AND ELECTRICAL Gold Coast MC QLD 9726 Gladesville NSW 2111
Suite 8/1020 Doncaster Road Phone: 1800 821 033 Phone: 1300 766 995
Doncaster East VIC 3109
Phone: 03 9842 1488 THERMAWOOD ESPRESSO VEND AUSTRALIA
Phone: 0455 555 330 Phone: 1300 787 950
MEGASEALED BATHROOMS
PO Box 195 TOTALSPAN EXOLVO
Matraville NSW 2036 74 Platinum Street Phone: 1300 780 023
Phone: 1300 658 007 Crestmead QLD 4132
Phone: 1300 868 257
MENDABATH
PO Box 3370 TRAXX CONSTRUCTION PRODUCTS
Joondalup WA 6027 4/1 Rocklea Drive Port
Phone: 1300 885 865 Melbourne VIC 3207
Phone: 1300 109 108
MISTER PLY&WOOD
Phone: 1300138771 UNSCRATCH THE SURFACE
435 Nepean Hwy
OUTSIDE CONCEPTS Frankston VIC 3199
Phone: 08 8370 9523 Phone: 1300 500 408

PROTECT-A-WINDOW WET-SEAL MANAGEMENT

FASTWAY COURIERS
PO Box 359 PO Box 481 Level 9, 491 Kent Street
Paradise Point QLD 4216 Coffs Harbour NSW 2450 Sydney NSW 2000
Phone: 1300 306 710 Phone: 1800 025 081
Contact: Fastway Couriers
PY FENCING VIP LIGHTING Phone: 1300 FASTWAY
68 Brunel Road Phone: 1300 30 50 99 Fax: 02 9264 4966
Seaford VIC 3198 Email: fso@fastway.com.au
Phone: 03 9238 0400 Website: www.fastway.com.au
Business Services Business description:
QUICKLOCK PARTITIONS
Unit 21, 348 Victoria Road Established in 1983, Fastway Couriers offers a
Malaga WA 6090 AAA UNIFORM CENTRAL cost effective, reliable and friendly courier service
Phone: 08 9248 9831 10 High Street across the country.
Glen Iris VIC 3146 Whether you’re looking for an opportunity to run
RED BUILDING Phone: 1300 30 8220
your own rewarding business, take control of
PO Box 6111 your future or only work Monday – Friday, our
Mooloolah QLD 4553 ACTUATOR SYSTEMS AUSTRALIA
multi-award winning franchisees enjoy:
Phone: 07 5494 7117 40 Ameila Street
Fortitude Valley QLD 4006 • Guaranteed income package*
Phone: 1300 905 299 • Low start up costs
RESIDENTIAL GARAGE DOORS
Phone: 1300 202 808 • No weekend work
AWARD BOOKKEEPING COMPANY • Ongoing business support and training
ROOF SEAL PO Box 262
• Exclusive territories
43 Grove Avenue Mt Evelyn VIC 3796
Phone: 1300 130 343 • A perpetual franchise agreement with no
Marleston SA 5033 ongoing fees.
Phone: 1300 367 070
BARTERCARD AUSTRALIA No prior business experience is needed, just a
PO Box 582 great attitude and an ability to talk to people. So,
SHED BOSS
Suite 101, Vue 1 Centennial Drive Southport BC QLD 4215 if you’re ready for a positive change, we’d love
Campelltown NSW 2560 Phone: 1300 227 837 to hear from you.
Phone: 1300 743 326 Membership: FCA
BBX
Year established: 1983
SHEDS N HOMES PO Box 733
Gordon NSW 2072 Number of franchise outlets: Over 800 Courier
Phone: 1800 76 47 64 Franchisees Australia-wide
Phone: 1300 937 229
Initial franchise fee: $25,000 + GST
SMITH & SONS RENOVATIONS & EXTENSIONS
PO Box 1310 BCI BUSINESS BROKERS Investment required: Minimum $25,000 + GST
Mooloolaba QLD 4557 Shop 3, 1 Alexander Street Training & support: Ongoing training and
Phone: 1300 787 577 Crows Nest NSW 2065 support is provided
Phone: 02 9439 3399
Locations available: Various territories are
STORYBOOK COTTAGES available throughout Australia
42 Norman Avenue BUSINESS COST MANAGEMENT
Phone: 1300 360 647 *Conditions apply
Frankston South VIC 3199
Phone: 03 9787 5500
BIG PADDLE CO FANTASTIC LIGHTING
SOL HOME IMPROVEMENTS PO Box 3152 Suite 311, 15 Albert Avenue
Suite 110, 1 Centennial Drive Tuggerah NSW 2259 Broadbeach QLD 4218
Campbelltown NSW 2560 Phone: 02 9634 4552 Phone: 0412 409 855
Phone: 1800 765 765
CLIX GALORE FIND IT SMART FRANCHISING
SPANLINE HOME ADDITIONS Phone: 02 9006 1225 PO Box 939
Phone: 02 6685 8088 South Melbourne VIC 3205
COPYFAX STATIONERS
STEEL BUILT Carrington House, 61 Carrington Street FRANCHISE INSURANCE
Unit 5/621 Alderley Street Adelaide SA 5000 PO Box 207
Toowoomba QLD 4350 Phone: 0418 820 466 Nunawading VIC 3131
Phone: 07 4637 2662 Phone: 1300 123 300

84
GLASS ART AUSTRALIA MAIL PLUS THEXTON ARMSTRONG
13 Davison Rd 13 Hickson Road Phone: 0411 517 770
Blakiston SA 5250 Walsh Bay NSW 2000
Phone: 08 8388 6477 Phone: 1300 65 65 95 VMBIZ
PO Box 3441
HR COACH MBE BUSINESS SERVICE CENTRES Robina Town Centre
PO Box 2292 Suite 202, 54 Alexander Street Robina QLD 4230
Fortitude Valley QLD 4006 Crows Nest NSW 2065 Phone: 0414 520 000
Phone: 1300 550 674 Phone: 1800 556 245
XPRESSO DELIGHT
IBALANCE BUSINESS INSTITUTE METROPOLITAN SHREDDING SERVICE 5023 Emerald Islands Drive
4 Queens Road Phone: 0418 966 067 Carrara QLD 5211
Mt Pleasant WA 6153 Phone: 0414 669 101
Phone: 1300 422 526 MIL-TEK WASTE SOLUTIONS
24/820 Princes Hwy YELLOW EXPRESS
ICMI Springvale VIC 3171 57 Victoria Road
PO Box 2311 Phone: 1 800 MILTEK (645 835) Rozelle NSW 2039
Prahran Vic 3181 Phone: 1300 935 569
Phone: 03 9529 3711 OFFICEMAX
Phone: 136 MAX (136 629)
IMAGE GROUP Children’s Products & Services
Phone: 1800 631 311 PENDRAGON
Suite 203, Level 2, 12 Century Circuit
INTERCEPT Baulkham Hills NSW 2153 ABC NURSERY HIRE
PO Box 363 Phone: 02 9407 8700 Phone: 0431 209 883
Williamstown VIC 3016
Phone: 03 9397 4697 PMA SOLUTIONS ANIMALS ON THE MOVE
1 Grady Crescent 76 Collie Road
Erskine Park NSW 2759 Gembrook VIC 3783
Phone: 02 9629 0800 Phone: 1300 760 354

POSTNET AUSTRALIAN BABY HANDS

Suite 8, 283 Little Alfred Street North PO Box 1464
Sydney NSW 2060 Noosaville BC QLD 4566
Phone: 1300 977 988 Phone: 02 8230 1513

POWERFRONT ONLINE SUCCESS BEGIN BRIGHT

Level 1 285 Lennox Street 20/8 Corporation Circuit
Richmond VIC 3121 Tweed Heads NSW 2486
INXPRESS Phone: 1300 795 520 Phone: 1300 234 462

1/26 Flinders Parade PRECISION BADGES EXPLORE & DEVELOP

North Lakes QLD 4509 PO Box 1025 Phone: 02 9451 0489
Contact: David Wilkinson Chatswood NSW 2057
Phone: 1300 223 437 FLIP OUT – TRAMPOLINE ARENA PTY LTD
Phone: 1300 469 773 or 0412 692 052 Suite 9/308 High Street
Fax: 1300 030 066 Penrith NSW 2750
RECRUITMENT VISION
Email: sales.au@inxpress.com Phone: 1300 782 585 Email: 1300 FLIP OUT
Website: www.inxpress.com/au
SCAN CONVERSION SERVICES FOOTBALL STAR ACADEMY
Business description:
4 Nelson Street 1 Lennox Street
With over 360 franchised businesses worldwide, Moorabbin VIC 3189
Stepney SA 5069
InXpress is an Australian owned company that Phone: 1300 372 300
Phone: 08 8362 3211
is part of a global franchised courier and freight
consultancy network. SECRETARY.COM.AU GRASSHOPPER SOCCER
Phone: 1300 886 997 Phone: 1300 856 911
InXpress franchisees provide freight solutions
and services to small and medium business GYMBAREE
SMALL FISH BUSINESS COACHING
utilising leading national and international freight PO Box 870
PO Box 1664
carrier companies such as DHL, Toll and TNT. Byron Bay NSW 2481 Toowong QLD 4066
Through our massive buying power, InXpress Phone: 02 5612 9836 Phone: 07 3878 2468
are able to secure large volume discount
STRATEGY AND ACTION GYMBAROO
rates which in turn allow us to offer extremely
433 Logan Road Cotham PO Box 3095
competitive rates for SME’s normally only
Stones Corner QLD 4120 Kew VIC 3101
provided to large corporations.
Phone: 1300 774 993 Phone: 03 9817 3544
Membership: FCA
Year established: 2009 HENNY PENNY HATCHING
SUNBELT BUSINESS BROKERS
Number of franchise outlets: North Head Sanctuary Bldg 3, 33 Scenic Drive PO Box 1376
360 Franchisees globally Manly NSW 2095 Kenmore QLD 4069
Initial franchise fee: $74,950 +GST Phone: 02 8069 2300 Phone: 0402 853 213
Training & support: All franchisees undergo
SWITCH BUSINESS IMPRESSIONABLE KIDS
7 days of training with ongoing support
Phone: 09 377 7735 Shop 43, 5 Faculty Close
Locations available: Nationwide – non territory Smithfield QLD 4878
based Phone: 07 4055 6946
SYNERGY BUSINESS CENTRES
Level 1, Building 7/11 Lord Street
Botany NSW 2019 INKY FEET
JAYMAK - FOOD & BEVERAGE REFRIGERATION
Phone: 1800 983 843 Phone: 0418 911 037
242 Grenfell Street
Adelaide SA 5000
THEBESTOF JUMBO INFLATABLES
Phone: 1300 529 625
PO Box 951 Phone: 02 9668 8448
KEY RETURNS Flagstaff Hill SA 5159
Phone: 08 8358 6112 JUMPING J-JAYS CASTLES & SLIDES
307 Selby Street
10/477 Tufnell Road
Osborne Park WA 6017
THE CEO INSTITUTE Banyo QLD 4014
Phone: 1300 250 162
Suite 1, Level 1 Phone: 1300 227 853
LEADERSHIP MANAGEMENT AUSTRALIA 1632-1638 High Street
Glen Iris VIC 3146 JUMP! SWIM SCHOOL
1400 Malvern Road
Phone: 03 9885 5122 Level 5, 50 Cavill Avenue
Glen Iris VIC 3146
Surfers Paradise, Gold Coast QLD 4217
Phone: 03 9822 1301
THE CONTACT GROUP Phone: 07 5646 3522
M2 COMMANDER 77 Pacific Highway
Phone: 132 777 North Sydney NSW 2060
Phone: 1300 654 905

85
 AUSTRALIAN franchise listings
KINDY DANCE TIME
PO Box 265
Darlington WA 6070
Phone: 1300 922 892
LISTEN TO READ
6/5-7 Shaban Street
Albion Park Rail NSW 2527
Phone: 1300 473 234
LITTLE KICKERS
PO Box 947
Slacks Creek QLD 4127
Phone: 07 3388 1107
LOLLIPOP’S PLAYLAND & CAFE
Phone: 03 9579 7493
MINI MAESTROS
21 Bridge Street
Bulleen VIC 3105
Phone: 03 9850 5566
MINIMEE – BABIES AND KIDS
123 Willoughby Road
Crows Nest NSW 2065
Phone: 02 9436 3436
PLASTER FUN HOUSE
Phone: 03 5333 2977
PRECIOUS CARGO
79-83 Stephen Terrace
St Peters SA 5069
Phone: 08 8363 5669
READY STEADY GO KIDS
Phone: 1300 766 892
SHERPA SKIDS
3 May Terrace
Brooklyn Park SA 5032
Phone: 08 8354 4886
SMALLPRINT AUS & NZ
3/30 Nepean Highway
Aspendale VIC 3195
Phone: 1800 762 557
SOCCAJOEYS
PO Box 4119
Kogarah Bay NSW 2217
Phone: 1300 781 735
SOCCER TIME KIDS
1 Lennox Street
Moorabbin VIC 3189
Phone: 1300 476 223
STUFFLERS
10/477 Tufnell Road
Banyo QLD 4014
Phone: 1800 788 335
TABATINGA
PO Box 2318
Burleigh BC QLD 4220
Phone: 07 5587 9035
TWINKLE TOE BABY HAND
& FEET SCULPTURES
Phone: 1300 78 11 55
YOGA BUGS AUSTRALIA
PO Box 168
Heidelberg VIC 3084
Phone: 0419 767 002
“It is important for people
who are considering
entering the sector to
undertake pre-entry
education.”
Prof. Lorelle Frazer.
86
CLEANING WIZARD
Cleaning Services 8/27 Swift Way
Dandenong South VIC 3175
Phone: 1300 303 098
1300 4 WASTE
Phone: 07 3341 8855 CLEANTASTIC
32A/41-49 Norcal Road
ACE CLEANING SERVICES Nunawading VIC 3131
104 St Kilda Road Phone: 03 9872 6933
St Kilda VIC 3182
Phone: 1300 505 848 COVERALL CLEANING CONCEPTS
Suite 4, 861 Doncaster Road
AMAZING CLEAN Doncaster VIC 3109
Phone: 1300 138 150 Phone: 1800 676 068
AMC COMMERCIAL CLEANING CREEPY CRAWLEY PEST CONTROL
6 Keysborough Close Phone: 1800 814 199
Keysborough VIC 3173
Phone: 03 8769 6000 DRYMASTER CARPET CLEANING
Phone: 1300 662 188
BEBRITE CLEANING
Phone: 1300 131 664 DUPLEX CLEANING MACHINES
8/177-181 Beavers Road
BILLY BROWN CLEANING Northcote VIC 3070
21/2 Carmen Drive Phone: 1800 622 770
Carlingford NSW 2118
Phone: 1300 304 540 ECOMIST AUSTRALIA
4/28 Barcoo Street
BIZZI BEEZ RESIDENTIAL CLEANING Chatswood NSW 2067
2/15-23 Huntingdale Road Phone: 02 9417 2211
Burwood VIC 3125
Phone: 1800 646 477 ELECTRODRY
2/16 Mitchell Street
Cardiff NSW 2285
Phone: 1300 768 727
FAB CLEANING SERVICES
Phone: 1300 726 892
FROGS HOUSE WASHING
Phone: 02 9907 7780
GREEN CLEEN
PO Box 1218
Chem-Dry Australia Dee Why NSW 2103
Phone: 1300 550 523
Unit 3, 30 Park Road
Mulgrave NSW 2756 GRAHAMS HOME CLEANING CARE
Contact: Alan Biddle 25 Sewell Road
Phone: 1800 243 637 Tanah Merah QLD 4128
Phone: 1300 134 035
Fax: 02 4587 8733
Email: alanbiddle@chemdry.com.au HOUSEMAIDS FRANCHISES
Website: www.chemdry.com.au Phone: 07 3807 7266
Business description:
Chem-Dry is the world’s largest carpet cleaning HOUSEPROUD CLEANING
franchise, and has been helping Australian’s PO Box 239
Collaroy NSW 2097
realise their dream of business ownership since
Phone: 1300 880 198
1986.
Our unique, hot-carbonated water extraction HYDROKLEEN
method, combined with best in-class products PO Box 195
and services, and unparalleled training and Labrador QLD 4215
support, make it impossible to find a better Phone: 07 5597 7749
cleaning franchise opportunity.
No experience is necessary, as Chem-Dry JAMES’ HOME SERVICES
provide comprehensive training on all aspects Unit 5/101 Brisbane Road
of the business with ongoing marketing and Mooloolaba QLD 4557
operational support. We are looking for franchise Phone: 1800 152 637
partners that have the drive and determination
to work hard and enjoy their success. JAN-PRO CLEANING SYSTEMS
Membership: IFA Suite 107, 12 Cato Street
(International Franchise Association) Hawthorn East VIC 3123
Phone: 1300 JAN PRO
Year established: 1986
Number of franchise outlets: 141 JANI-KING AUSTRALASIA
Initial franchise fee: $16,500 + GST Suite 21, 13 Princeton Street
Investment required: From $39,990 + GST Kenmore QLD 4069
Training & support: Initial & on-going technical Phone: 07 3878 5677
and operational training is provided, as well
JIM’S BIN CLEANING
as dedicated 24/7 support from one of our
Franchisee Development Managers (FDM’s).
We also provide franchisees with additional work
Phone: 131 546
JIM’S BLIND CLEANING
through our National Call Centre.
Locations available: All Capital Cities &
Phone: 131 546
Regional Centres JIM’S CARPET CLEANING
Phone: 131 546
CLEAN GREEN STRATA
8/41-43 Higginbotham Road
Gladesville NSW 2111
JIM’S CLEANING
Phone: 131 546
Phone: 1300 661 182
JIM’S PRESSURE CLEANING
Phone: 131 546
JIM’S WINDOW CLEANING
Phone: 131 546
KANKLEAN
102 Drummond Street
Oakleigh VIC 3166
Phone: 1800 212 428
KEEN TO CLEAN GROUP
Building 4 Suite 27
195 Wellington Road
Clayton VIC 3168
Phone: 1300 737 978
KENKLEEN WINDOW CLEANING
PO Box 352
Balwyn VIC 3103
Phone: 1800 811 051
KLEENIT
Unit 1, 524 Abernethy Road
Kewdale WA 6105
Phone: 1800 255 336
MASTERCARE FRANCHISING
PO Box 340
Lane Cove NSW 2066
Phone: 1300 663 843
MR WOW
366 Rosewood-Laidley Road
Rosewood QLD 4340
Phone: 07 5464 1130
OVENCLEAN
PO Box 296
Two Rocks WA 6037
Phone: 0409 202 592
OVEN FAIRY
79 Edinburgh Road
Castlecrag NSW 2068
Phone: 02 9967 8733
OVENU
PO Box 698
Willetton WA 6955
Phone: 1300 683 681
OZ BIN CLEANING
Phone: 1300 651 165
PARASERVE CLEANING SERVICES
16 Turbo Drive
Bayswater North VIC 3153
Phone: 03 9738 0000
RAPPORT CLEANING SERVICES
PO Box 656
South Melbourne VIC 3205
Phone: 1300 360 717
REDCLEAN
Unit 4G, 6 Jubilee Avenue
Warriewood NSW 2102
Phone: 1300 293 949
REVIVE CARPET DYEING
220 Prices Circuit
Woronora NSW 2232
Phone: 02 9545 3777
STAIN BUSTERS CLEANING SERVICES
PO Box 2927
Tuggeranong ACT 2901
Phone: 1300 0 STAINS (78246)
STEAMATIC AUSTRALIA
10-11 Walker Street
Braeside VIC 3195
Phone: 03 9587 6333
SUPER CLEAN
72 Parramatta Road
Granville NSW 2142
Phone: 1300 002 323
THE LEATHER & VINYL DOCTOR
PO Box 4480, Robina Town Centre
Gold Coast QLD 4230
Phone: 1300 453 284
YOUR CLEANER
50 Tracey Street
Werribee VIC 3030
Phone: 1300 734 534
Clothing Alterations
& Drycleaning
ALTER IT
Level 1, 92 Union Street
Armadale VIC 3142
Phone: 0418 352 753
DAISY H2O DRY CLEANING
130 Rouse Street
Port Melbourne VIC 3207
Phone: 03 9646 0282
FINEST ALTERATIONS
Suite G10, 566 St Kilda Road
Melb VIC 3004
Phone: 0424 600 179
IRON ON TIME, THE IRON MAN
Phone: 02 9637 8844
KARL CHEHADE DRY CLEANING
410 Unley Road
Unley Park SA 5061
Phone: 08 8172 1277
LOOKSMART ALTERATIONS
Lvl 3, 73-75 Dunmore Street
Wenthworthville NSW 2145
Phone: 02 9637 8222
Computer Products & Services
AUSTRALIA WIDE IT
229 Maroondah Highway
Ringwood VIC 3134
Phone: 1800 350 509
COMPUTER TROUBLESHOOTERS
41 Tunks Street
Northbridge NSW 2063
Phone: 1300 282 878
CREATIVE COMPUTING
Phone: 02 9954 9111
DR BOOM
103 – 108 Queen Street
North Strathfield NSW 2137
Phone: 0408 444 734
DR PC
3/277-281 Sir Donald Bradman Drive
Cowandilla SA 5033
Phone: 1300 855 911
GEE WHIZZ COMPUTERS
Phone: 02 4961 1900
GEEKS ON CALL
Phone: 1300 652 519
GLOBAL GOSSIP
Phone: 02 9263 0400
JIM’S COMPUTER SERVICES
Phone: 131 546
SACKO TECHNOLOGY
Phone: 1300 857 871
SUPERGEEK.COM.AU
Unit 3, 14 Randall Street
Slacks Creek QLD 4127
Phone: 134 335
THE COMPUTER MARKET
Unit 3, 783 Kingsford Smith Drive
Eagle Farm QLD 4009
Phone: 07 3256 2511
“The Code requires the
franchisor to act in good
faith in their dealings.”
Nasser Abdu.
Distribution
AIV DEVELOPMENTS
Phone: 07 3823 8734
AUSSIE FARMERS DIRECT
Phone: 1300 645 562
BOOKS AND GIFTS DIRECT
Suite 2, Level 10, 8 West Street
North Sydney NSW 2060
Phone: 02 9899 9655
COFFEE MACHINE EXPRESS
15/20 Narabang Way
Belrose NSW 2085
Phone: 1300 795 282
COURIERS PLEASE
Phone: 1300 36 1000
MBT FOOTWEAR
PO Box 5002
Hughesdale VIC 3166
Phone: 02 9972 9988
PURATAP PTY LTD
14 -16 Stepney Street
Stepney SA 5069
Phone: 133 502
STACKS OF SNACKS
PO Box 1418
Buddina QLD 4575
Phone: 07 5444 8916
TASTY TRUCKS
15 Kevin Avenue
Ferntree Gully VIC
Phone: 1300 827 898
YARRA VALLEY FARMS
10 Thomas Street
Yarraville VIC 2013
Contact: Brad Keighran
Phone: 1300 73 44 33
Email: brad.keighran@yarravalleyfarms.com.au
Website: www.yarravalleyfarms.com.au/
franchise
Business description:
We require franchisees who are customer
focused and can deliver outstanding service
and support each day. Our franchisees will
arrive at our depot and load their truck, then
deliver the farm fresh fruit and vegetables to
their customers. We require our franchisees to
continue to maintain and build their customer
base within their territory with the help and
support of Yarra Valley Farms.
We have territories available in Melbourne,
Sydney, Gold Coast and the northern rivers of
NSW.
Membership: FCA
Year established: 2001
Number of franchise outlets: 31
Initial franchise fee: $75,000
Investment required: $75,000 Truck & Fit Out
Training & support: 4 weeks
Locations available: Melb, Syd & Bris CBD
87
 AUSTRALIAN franchise listings

RED DAY COACHING JIM’S TEST AND TAG

Educational & Training Systems Locked Bag 5010 Phone: 131 546
Caloundra DC QLD 4551
Phone: 07 5413 9293 MICROWAVE SAFETY SYSTEMS
ACTION COACH PO Box 341
Level 2, Building B.12, Julius Avenue SHAPLAND SWIM SCHOOLS Summer Hill NSW 2032
North Ryde NSW 2113 PO Box 368 Phone: 1300 305 303
Phone: 02 9111 5037 Paddington QLD 4064
Phone: 1300 TO SWIM (1300 86 7946) MOBILE TEST ‘n’ CAL
BRIAN TRACY INTERNATIONAL 9-11 River Road
142 North Melbourne St TARGET TRAINING Dinmore QLD 4302
North Adelaide SA 5006 PO Box 765 Phone: 1300 662 119
Phone: 1800 634 227 Turramurra NSW 2074
Phone: 1300 736 005
CRESTCOM MANAGEMENT TRAINING Employment & Personnel Services
Phone: 1 888 CRESTCOM THE DRUG DETECTION AGENCY
PO Box 300 647
EUREKA MULTIMEDIA Albany NZ 0632 EQUINE STAFF EMPLOYMENT
PO Box 473 Phone: AUS 1300 4 DETECTION 6 Elm Street
Toongabbie NSW 2146 Goulburn NSW 2580
Phone: 02 9838 7575 THE REAL LEARNING EXPERIENCE Phone: 0429 859 597
PO Box 270
EWORKS Kingston TAS 7051 FRONTLINE RECRUITMENT GROUP
85 Cremorne Street Phone 03 6229 8302 11/70 Pitt Street
Cremorne VIC 3121 Sydney NSW 2000
Phone: 03 9661 8700 TUTOR DOCTOR AUSTRALIA Phone: 02 8016 5400
20A Voyager Court South
FRUITION TUITION Toronto ON M9W 5M7 K2 RECRUITMENT
PO Box 517 Phone: AUS 1800 776 238 Level 27, Australia Square
Clayfield QLD 264 George Street
Phone: 1300 TUITION (884 846) WENDY’S MUSIC Sydney NSW 2000
7 Miriam St Phone: 1300 558 104
G4 GUITAR SCHOOLS Rosanna VIC 3084
35 Woodward Avenue Phone: 0418 394 556 RESUMES FOR RESULTS
Strathfield NSW 2135 Level 1 / 55 Pyrmont Bridge Road
Phone: 0448 231 695 WORLD OF MATHS Pyrmont NSW 2009
PO Box 29 Phone: 1800 155 895
HELEN O’GRADY CHILDREN’S Arundel QLD 4214
DRAMA ACADEMY Phone: 1800 634 218 WORKFORCE EXTENSIONS
PO Box 697 Suite 7 115 Hawthorn Road
Gosford NSW 2250 Caulfield VIC 3161
Phone: 1300 OGRADY Electrical Safety Testing Phone: 1300 664 862

HEY DEE HO MUSIC

Shop 2 No 1 Heversham Drive
entertainment
Seaford VIC 3198
Phone: 03 9786 3104
9D ACTION CINEMAS
I CAN READ PO Box 1333
Shop X5 Dale Street Warringah Mall Double Bay NSW 1360
Brookvale NSW 2100 Phone: 1300 550 132
Phone: 02 9938 2303
BIG FUN
KIDS KORNER GPO Box 1992
PO Box 3333 Sydney NSW 2001
Wetherill Park NSW 2164
Phone: 1300 909 901
Appliance Tagging Services Pty Ltd Phone: 1800 244 386

80 Patterson Road FLIGHT EXPERIENCE

KIP MCGRATH EDUCATION CENTRES Bentleigh VIC 3204 Level 3, Shop 503 Harbourside Shopping Centre
PO Box 480 Darling Harbour, NSW 2000
Contact: Steve Wren
Newcastle NSW 2300 Phone: 1800 737 800
Phone: 0428 070 979 Phone: 1300 287 669
Fax: 1300 795 287 GAMES 2 U
LCL FUN LANGUAGES Email: steve@ats.com.au Phone: 1300 780 562
PO Box 690 Website: appliancetaggingservices.com.au
Freshwater NSW 2096 LIGHTSOUNDS
Phone: 1300 707 288 Business description:
PO Box 887
FCA Emerging Franchisor of the Year 2011 Kingsgrove NSW 1480
LITERACY CIRCLE FCA National Franchisee of the Year 2013 Phone: 02 9560 0300
Shop 17, Tramore Place (less than 2 staff)
Killarney Heights NSW 2087 ATS are Australia-wide specialists in Electrical PRO DIVE
Phone: 1300 364 271 Safety Testing in accordance with AS/NZS Phone: 1800 820 820
3760:2010.
LYNN’S LEARNING ROCK STAR FOR A DAY
ATS has experienced enormous growth with
24 Norwegian Way Phone: 1800 ROCKSTAR (7625 7827)
franchises in all States & Territories. No prior
Narre Warren South VIC 3805
experience is required, just a passion for safety
Phone: 03 8794 8809 TRUSONIC
and a commitment to your business.
Phone: 1300 139 913
MARS VENUS COACHING Offering expert technical, business and sales
PO Box 119 support, access to our National client base, TIMEZONE AUSTRALIA
Mt Macedon VIC 3441 comprehensive on and off-site training and 2/38 Powers Road
Phone: 03 5426 3246 minimal franchisee administration, ATS may be Seven Hills NSW 2147
just the opportunity for you. Phone: 08 9303 1909
NUMBERWORKS’NWORDS AUSTRALIA Membership: FCA
Phone: 1300 386 266 Year established: 2006 VINTAGE PHOTOBOOTHS
Number of franchise outlets: 52 Phone: 0408 122 692
PROSELL
119 Willoughby Road Initial franchise fee: $39,000
X-GOLF AUSTRALASIA
Crows Nest NSW 2065 Investment required: $51,500 1339 High Street
Phone: 1300 559 493 Training & support: 2 weeks initial training plus Malvern VIC 3144
ongoing training and support Phone: 03 9822 0355
READ AND EXCEED Locations available: Territories available across
2 Flagstaff Street all States and Territories
Engadine NSW 2233
Phone: 1300 473 234

88
 BANJO’S TASMANIAN BAKERY CAFE
Event / Party Products & Services GPO Box 491
Hobart TAS 7001
Phone: 03 6210 5000
A TABLE FOR SIX
PO Box 641 BIG DAD’S PIES
Aspley QLD 4034 PO Box 1549
Phone: 1300 885 311 Southport QLD 4215
Phone: 1800 067 619
BEER IN A BIN
Phone: 08 82687123 BREADTOP

CUSTOM HOSPITALITY SYSTEMS

16/71 Victoria Crescent
Abbotsford VIC 3067
CIBO Espresso
Phone: 1300 308 603 Phone: 03 9417 4200 Level 1, Tower 2 Chadstone Place, 1341
Dandenong Rd, Chadstone VIC 3148
PARTY PLUS BRUMBY’S BAKERIES Phone: 03 9508 4409
Phone: 1300 366 234 PO Box 1549
Fax: 03 9508 4499
Southport QLD 4215
PJK PARTY HIRE Phone: 1800 067 619 Email: ciboinfo@retailzoo.com.au
17 Park Royal Drive Website: www.cibo.com.au
Branyan QLD 4670 BRUMBY’S GO! Business description:
Phone: 1800 425 853 PO Box 1549 Known for being one of Australia’s first premium
Southport QLD 4215 Italian coffee chains and an institution in South
ROCK STAR FOR A DAY Phone: 1800 067 619 Australia, CIBO Espresso continues to echo the
Phone: 1800 ROCKSTAR (7625 7827)
style and passion of Italian life. The founders
FERGUSON PLARRE BAKEHOUSES identified that authentic Italian espresso bar
S & K CANDY BUFFET BARS 35 Harrick Road
culture was almost non-existent in Australia and
9 Jacques Road Keilor Park VIC 3042
opened the first CIBO Espresso in Adelaide’s
Melbourne CBD VIC 3804 Phone: 03 9336 3200
Rundle Street in 2000. The brands mission is to
Phone: 03 9703 1135
provide customers with authentic Italian coffee
GARLO’S PIES
SENOR PAELLA CATERING and traditional offerings, served in an ambient,
8 Garema Circuit
115-121 Dulong Road charming atmosphere.
Kingsgrove NSW 2208
Dulong QLD 4560 Phone: 02 9519 5504 Membership: FCA, NRA, ARA
Phone 07 5476 2292 Year established: Founded 2000
SPANISH DOUGHNUTS Number of franchise outlets: 32
WALKERS PARTY HIRE 710 Glenferrie Rd Initial franchise fee: $2,200
Unit 7/ 707 Forest Drive Hawthorn VIC 3122
Peakhurst NSW 2210 Phone: 03 9818 6561 Investment required: $400k - $650k + GST
Phone: 02 9533 4429 Training & support: 4 weeks
THE CHEESECAKE SHOP Locations available: Australia wide
2 Lisbon Street
Food - Bakeries Villawood NSW 2163
COFFEE CULTURE
Phone: 02 9723 1011
6/327 Bong Bong St
Bowral NSW 2576
Phone: 02 4862 2400
Food – Coffee & Cafés
COFFEE GURU
AROMA CAFÉ Unit 7 / 3 Box Road
Unit 2 18 Peel Road Taren Point NSW 2229
O’Connor WA 6163 Phone: 02 9531 7381
Phone: 08 9337 5177
CREMA ESPRESSO
AROMAS 16B Harvest Court
Unit 2, 60 Alexandra Place Southport QLD 4215
Murarrie QLD 4172 Phone: 07 5532 7727
BAKERS DELIGHT Phone: 1800 276 627
DL COFFEE
Level 1, 293 Camberwell Rd
BB’S CAFÉ Shop 8, 381 Main Road
Camberwell VIC 3124 Wellington Point QLD 4161
PO Box 1549
Contact: Franchisee Recruitment Team Southport QLD 4215 Phone: 0417 419 365
Phone: 1300 309 759 Phone: 1800 067 619
Email: franchiserecruitment@ EASYWAY AUSTRALIA
CHARLIE LOVETT FRANCHISING Suite 18A, Level 18
bakersdelight.com.au
2 Stanley Street No. 2 Park Street
Website: www.bakersdelight.com.au City Group Centre NSW 2000
Peakhurst Sydney NSW 2210
Business description: Phone: 02 9534 1134 Phone: 02 8339 1031
Over the past 35 years, Bakers Delight has
built a strong brand with a distinctive image CHOCOLATERIA™ SAN CHURRO ESPRESSO TO GO MOBILE CAFE
and has fostered a loyal customer base in local Suite 1, Level 1, 281 Brunswick Street Phone: 1300 853 666
communities around Australia. Bakers Delight Fitzroy VIC 3065
is proud to hold a healthy 14.6 per cent of the Phone: 1300 797 620 ESSENTIAL BRANDS
Australian bread market (Roy Morgan Single 32 Hutchinson Street
Source data March 2015) – a stable market Burleigh QLD 4220
based on Australia’s love for freshly baked Phone: 1300 324 111
bread.
As a Bakers Delight franchisee you will be
“Most people looking FAST EDDY’S CAFÉ
454 Murray Street
provided comprehensive baking and business
training as well as ongoing support to allow to purchase a franchise Perth WA 6000
Phone: 08 9321 2552
you to operate your own successful bakery.
No previous bakery experience is necessary.
Join Bakers Delight and become a part of our
don’t understand that GELARE
1/1 Hathor Way
Australian success story.
Membership: Franchise Council of Australia what they are buying is Bibra Lake WA 6163
Phone: 08 9494 1299
Year Established: 1980
Number of Franchise Outlets: the right to run a business GLORIA JEAN’S COFFEES
Approx. 600 across Australia 11 Hoyle Avenue
Investment required: 30% or $150,000 for a limited lifespan.” Castle Hill NSW 2154
Phone: 02 9894 2177
Training & Support: Comprehensive training
program provided. Mark Sherry. GUAVA BEAN ESPRESSO BAR
Locations available: Across Australia 3 Freshwater Place
Southbank VIC 3006
Phone: 03 9465 7035

89
 AUSTRALIAN franchise listings

“Your franchisor knows THE JOLLY MILLER CAFÉ

20-24 Technology Drive
Sunshine West VIC 3020
your business model Phone: 03 9314 5936

THEOBROMA CHOCOLATE LOUNGE

and will have a good 38 Bellville Crescent
Preston VIC 3072
understanding of your Phone: 03 9480 1030

UN CAFE BAR
employment needs.” Lava Coffee Phone: 1300 122 333

Lynda McAlary-Smith. PO Box 442 VILLA & HUT

Dee Why NSW 2099 Phone: 03 9383 2100
Contact: Christine Wadsworth
HAN’S CAFE XOCOLATI
Phone: 08 9307 7998 Phone: 0404 755 759 11 Strathalbyn Street
Email: sales@lavacoffee.com.au Kew East VIC 3102
HARRY’S CAFÉ DE WHEELS Website: www.lavacoffee.com.au Phone: 03 9857 0971
562 Harris Street Business description:
Ultimo NSW 2007 YOU CAN BAKE IT
Phone: 02 8346 4100 Our awesome Coffee ensures that we have both
Phone: 08 9331 8931
very happy customers and franchise partners.
Our Franchise Partners are able to enjoy a great
business, whilst avoiding the high set up costs
associated with other leading brands.
Our concept includes the latest in design
innovation. With modern and functional retail
kiosks, placed in appealing locations, our
winning formula means our turnkey franchise
package and ongoing costs are a fraction of our
competitors, with no compromises on quality.
Membership: FCA
Year established: 2008
HUDSONS COFFEE Number of franchise outlets: 7 Xpresso Delight Pty Ltd
Level 2, 187 Todd Road Initial franchise fee: $20,000
5023 Emerald Islands Drive
Port Melbourne VIC 3207 Investment required: $100,000 - $200,000 Carrara QLD 5211
Phone: 03 8631 7700 Training & support: 1 week In-class Barista Contact: Stephen Spitz
& Business Training, On Site Pre-Start training,
Email: franchise@hudsonscoffee.com.au Phone: 0414 669 101
2 weeks Grand Opening support, Ongoing Skills
Website: www.hudsonscoffee.com.au Enhancement Program. Email: stephen.spitz@xpressodelight.com.au
Business description: Locations available: Sydney Wide. Website: www.xpressodelight.com.au
At Hudsons Coffee, we know the perfect coffee Business description:
doesn’t just stop with the delicious taste and Xpresso Delight is a simple business concept
MICHEL’S PATISSERIE
lingering aromas – it’s also about the overall that virtually anyone can run and operate
PO Box 1549
experience – from our efficient and friendly successfully.
Southport QLD 4215
service, to the warm and inviting ambience of Specifically, we transplant the cafe experience
Phone: 1800 067 619
our stores. We like to share our passion for the into the workplace. You own a number of fully
bean and blend it with the strength, stability, MUFFIN BREAK BAKERY CAFE and semi automated gourmet espresso coffee
consistency, efficiency and unpretentiousness of PO Box 303 systems that provide a coffee experience
a franchise. Double Bay NSW 1360 equal to any café, but are located right in the
Membership: FCA Phone: 02 9302 2200 workplace. These coffee systems are provided
Year established: 1998 FREE to businesses who want our unique 5 Star
Number of outlets: 90+ MUZZ BUZZ Coffee Service.
Unit 1, 30 Wheeler Street Our clients tell us they love our 5 Star
Initial franchise fee: $60,000
Belmont WA 6104 personalised service which includes a forever
(10 year Franchise Agreement)
Phone: 08 92778666 warranty on our machines because they never
Investment required: $300,000 - $400,000
have to pay for repairs or replacements. They
Training & support: We provide you with a PALEO CAFÉ love that we do not charge upfront costs such
comprehensive four week training program PO Box 1933 as leasing or rental fees but most of all they just
and then additional in store support on open. Cairns QLD 4870 love our coffee. Workers can finally enjoy the
Ongoing support is provided by your specialised Phone: 07 4225 5388 convenience of fantastic tasting coffee anytime
Franchise Consultant. they want. No long walks to the café any more.
Locations available: Australia wide PRESSE CAFÉ
Phone: 0404 089 289 Membership: FCA and FANZ
Year established: 2003
AMAICA BLUE CAFE RAW ENERGY CAFÉ Number of franchise outlets: 149
The Entertainment Quarter PO Box 1217 Initial franchise fee: $20,000
215/122 Lang Road Mooloolaba QLD 4557
Moore Park NSW 2021 Investment required: $59,900
Phone: 1300 201 202
Phone: 02 9302 2200 Training & support: $11,000
TASTE OF EUROPE Locations available:
LATTE CARTELLE C/- The Franchise Shop Throughout NZ and Australia.
5a Hartnett Close Phone: 1300 139 557
Mulgrave VIC 3170
Phone: 1300 783 342 THE CHOCOLATE ROOM
Level 36 Gateway 1 Macquarie Place “Sources of equity
Sydney NSW 2000
“It is important to Phone: 1300 246 276
funding may include
THE COFFEE CLUB
understand why you Level 13, 199 Grey Street cash savings, business
South Brisbane QLD 4101
became a franchisee of Phone: 07 3010 3000
angels, family and friends,
THE COFFEE EMPORIUM
this particular business in Level 1, 51 Phillip Street venture capitalists or even
Parramatta NSW 2150
the first place.” Phone: 02 9635 1222
crowdfunding.”
Karen Wren. James Scurr.

90
“The right time to choose “The appeal of being your
and set up your business own boss, working in
structure is after you have your own business and
decided to establish your taking control of your
franchise business but ZARRAFFA’S COFFEE financial future and work-
before you enter into any 1/54 Siganto Drive
Helensvale QLD 4212
life balance can be very
franchise agreements.” Contact: Franchise Manager
Phone: 07 5500 0800
attractive.”
Fax: 07 5500 0900
Jamie Bishop. Prof. Lorelle Frazer.
Email: franchise@zarraffas.com
Website: www.zarraffas.com
Business description:
Zarraffa’s Coffee is an Australian-owned and
operated specialty coffee franchise chain, with
head office operations based on the Gold
Coast, since 1996. The successful growth
of the company stems from a dedication to
a consistently high standard of product and
service, in addition to business innovations such
as drive thru stores.
The award-winning franchise group operates
XPRESSO MOBILE CAFé over 73+ stores throughout Queensland, New FASTA PASTA PTY LTD
South Wales and Western Australia. Zarraffa’s
PO Box 57 Level 1, 137 The Parade (Entry Via Edward St)
Coffee healthy expansion is attributable to a
Carina QLD 4152 strong commitment to their mission statement Norwood SA 5067
Contact: Jonathan or Ryan of striving to make ‘an individually perfect Phone: 08 8304 8600
Phone: 1300 655 559 cup of coffee…every time’. This mantra is the Fax: 08 8332 8389
Email: joinus@xpresso.com.au foundation of all facets of the business from
Email: franchise@fastapasta.com.au
Website: www.xpresso.com.au frontline customer service to ongoing franchise
training; ensuring delivery on this promise to the Website: www.fastapasta.com.au
Business description: Business Description:
loyal customer base.
Xpresso Mobile Cafés operate in areas nationally With our authentic Italian background and
Membership: FCA
where there are little to no fixed location café 30-year success story, Fasta Pasta is now
options for the workforce in commercial and light Year Established: 1996
Australia’s largest, independently owned group
industrial precincts. Number of Franchise Outlets: 73+
of ‘fresh pasta’ Italian restaurants. An innovative
An Xpresso Mobile Café van fitout enables Investment required: ever-changing menu, with more healthy options
franchisees to supply premium hot and cold Di $800,000+ plus GST turn key operation and commitment to outstanding service, have
Bella Coffee products, energy drinks, bottled Support: Initial training and continued all contributed to Fasta Pasta being voted Roy
water and soft drinks to our customers. Our operational support. Morgan’s ‘Quick Service Restaurant of the Year
mobile cafés also stock a range of protein balls, Locations available: Visit www.zarraffas.com 2012’.
cookies, fresh fruit and wraps/rolls/sandwiches This is a great opportunity to be part of our
and other individually wrapped food items. winning national franchise team.
Each franchisee’s business/territory has it’s own
smartphone app to help connect with customers “The ACCC is responsible Membership: Franchise Council of Australia
Year established: 1990
for orders, prepayment, loyalty, social media and
communications. for enforcing the Code Number of franchise outlets: 21
Initial franchise fee: $50,000 + GST
We are on the lookout for energetic and positive
Investment required: $500,000 - $700,000
lovers of espresso coffee that are keen to start
their own business in the mobile coffee industry. and has the power to Training & support: 12 weeks training in one of
Membership: FCA, AFR our company stores
Year established: 2012 investigate and prosecute Locations available: Nationally
Number of franchise outlets: 35+
Initial franchise fee: $10,000 breaches.” FRUIZBERRY
Phone: 08 8294 0949
Investment required: From $122,500 + GST
(+legals & insurance only) Dr Michael Schaper.
GRILL’D – HEALTHY BURGERS
Training & support: 3 weeks training, lifetime Level 2, 4-10 Amsterdam Street
support, dedicated coach Richmond VIC 3121
Locations available: National
Food – Restaurants Phone: 03 9426 1200
& Dining Rooms
HELLO HARRY
BEACH HOUSE BAR & GRILL 12-20 Ocean Street
“The FCA continues PO Box 6128 Maroochydore QLD 4558
Upper Mt Gravatt QLD 4122 Phone: 07 5443 6615
to add value to the Phone: 07 3420 0711
HOG’S BREATH CAFÉ
BROTZEIT INTERNATIONAL Level 1, 152 Shore Street
businesses of its 564 Pagoda Street
Singapore 059215
Cleveland QLD 4163
Phone: 1800 464 783

members by providing a Phone: 0411 265 441

BURRITO BAR
range of services relevant Rosalie Village 2/11 Nash Street
Rosalie QLD 4064
“Take time to think about
to franchising and Phone: 07 3367 0256
your business’ workplace
COCO CUBANO
working with regulatory Phone: 02 9816 4777
relations, and put
DOME COFFEES AUSTRALIA
bodies.” 219-221 Railway Parade measures in place.”
Marylands WA 6051
Franchise Council of Australia. Phone: 08 9386 3099 Lynda McAlary-Smith.
91
 AUSTRALIAN franchise listings

“If you don’t understand

what the terms and
condition mean, then ask
your lender to explain
La Porchetta them, or seek legal THEOBROMA LOUNGES, pavilions, BARS
192 Mahoney’s Road
Thomastown VIC 3074
advice.” 3A Kia Crt 
Preston VIC 3072
Phone: 03 9460 6700 Contact: Ben
James Scurr.
Fax: 03 9460 3099 Phone: 03 9480 1030
Email: franchising@laporchetta.com.au Fax: 03 9480 1035
Website: www.laporchetta.com Email: franchising@theobroma.com.au
Business description: Website: www.Theobroma.com.au
La Porchetta are the market leaders in cooking Business Description:
quality, Italian food with fresh ingredients. The earliest record of chocolate was over two
The first La Porchetta Restaurant opened in thousand years ago in the central American
1985, in Melbourne’s inner city Italian hub. It rainforest where the tropics is the ideal climate
soon became renowned as a special place for the cultivation of the plant from which
to experience delicious food, love, and, a chocolate is derived, the Cacao Tree, Latin name
passion for life. Recently celebrating 30 years in “Theobroma Cacao” or “Food of the Gods”.
business, La Porchetta is now looking to expand
their network of Franchises throughout Australia STEVE COSTI’S FAMOUS FISH The concept was developed in response to
the spiraling demand of high quality chocolate
and New Zealand. Purchasing a La Porchetta
3/346 Main Street and chocolate beverages with the added
Franchise provides a fantastic opportunity to
Mornington VIC 3931 enhancement of a full food menu, with some
own your own slice of La Porchetta.
Contact: Sal El-Houli stores even offering a licensed venue.
Membership: FCA & FANZ
Phone: 03 5976 8614 Our franchise offers:
Year established: 1985
Email: franchising@famousfish.com.au • Innovative and unique concept that includes
Number of franchise outlets: Approx 60 all of life’s pleasures- chocolate, coffee, food,
Website: www.famousfish.com.au
Investment required: Site dependant $300K + alcohol and retail.
Business description:
Training & support: Our informative and • Highest quality chocolate products.
intensive training program includes a 6-week Steve Costi and his family have been in the
seafood business since 1958, and after years of • Full training provided.
session that covers every aspect of owning a
success have decided to franchise the Famous • Professional support team with a range of
La Porchetta franchise. The session involves
Fish business. skills to assist you.
practical, on-site training including purchasing,
recruitment, products, suppliers, customer Consider these facts: With new stores opening in countries across the
service, financial reporting and marketing • Seafood consumption in Australia has globe, be part of something special.
tips to provide you with the all the necessary increased by 27% per capita since 1997 Membership: FCA, BFA
information and skills required to successfully • Of the 30,000+ take-away venues, generating Year established: 2006
run restaurants. in excess of $7 billion in retail sales, there are Number of franchise outlets: 13 worldwide
Locations available: NSW, QLD, WA, VIC, no multiunit, integrated seafood operations Initial franchise fee: $40,000
TAS & NZ • Fish & Chips remains the #1 take-away food Investment required: $150,000 to $420,000
item sold by independent take-aways in
Locations available: Australia, New Zealand,
NANDO’S AUSTRALIA Australia
UK & various other countries
40 Mollison Street • Consumption of seafood by Australians under
Abbotsford VIC 3067 20, increases at double the rate of meat and
Phone: 03 9385 0777 dairy, annually THE MELTING POT
Coupled with the strength of the Costi 8810 Twin Lakes Boulevard Tampa FL USA 33614
OUTBACK JACKS BAR & GRILL Brand, our franchisees will benefit from our Phone: 1-800-783-0867 (Ext 152)
Suite 31104, SPC 3, 9 Lawson Street comprehensive training, business, marketing
Southport QLD 4215 and head office support. THE SPORTING GLOBE
Phone: 07 5532 7071 201/127 Market Street
Set sail in one of Australia’s most successful South Melbourne VIC 3205
retail sectors! Phone: 03 9645 4798
PANAROTTI’S
Unit 4 / 37-47 Borec Road Year established: 1958
Penrith NSW 2750 Number of franchise outlets: 3 TOSCANIS CAFÉ BAR AND RESTAURANT
Phone: 02 4732 5399 Initial franchise fee: $40,000 + GST PO Box 2067
Mansfield QLD 4122
Investment required: $200,000
RASHAYS CAFÉ & RESTAURANT Phone: 07 3349 2042
(Dependent on site)
Unit 1/9 Ferngrove Place
Training & support: Initial & ongoing ZAMBRERO
Chesterhill NSW 2162
Phone: 13000 13000 Locations available: Nationwide Level 2 80 Wentworth Avenue
Surrey Hills NSW 2010
SHINGLE INN CAFES TACO BILL MEXICAN RESTAURANTS Phone: 02 9252 9673
Suite 4, 23 Breene Place 375 Clarendon St
Morningside QLD 4170 South Melbourne VIC
Phone: 0431 649 450 Phone: 03 9690 2077
“In franchising, there
SSS BBQ BARNS
New England Highway
Tamworth NSW 2340
“Good franchisors have are places for both
Phone: 02 6762 2238
built their system over women and men, and
“Following the system time and have learned ‘fit’ depends largely
that your franchisor has through mistakes and on individual skills and
proficiently laid out is very adapted to the changing strengths rather than
important.” marketplace.” gender.”
Karen Wren. Bob Beaumont. Corina Vucic.

92
 FRITZ GELATO
Food – Retail PO Box 656
Toorak VIC 3142
Phone: 03 9826 6114
BASKIN ROBBINS ICE CREAM
PO Box 3131 GELATINO
Pinkenba QLD 4008 Unit 2/48B Resource Way
Phone: 07 3860 6716 Malaga WA 6090
Phone: 08 9248 7999
BEARD PAPA
58 Gladesville Road GELATISSIMO
Hunters Hill NSW 2110
Phone: 02 9817 7592
PO Box 6646
Silverwater NSW 2128
Salsas Mex Frescas!
Phone: 02 8845 0100 Level 1, Tower 2 Chadstone Place, 1341
BEN & JERRY’S Dandenong Rd, Chadstone VIC 3148
219 North Rocks Road GOLDEN NUTS FRANCHISING Phone: 03 9508 4409
North Rocks NSW 2151 61A Athens Road
Fax: 03 9508 4499
Phone: 1800 010 811 Onehunga Auckland NZ
Phone: +64 21 126 3059 Email: salsasinfo@retailzoo.com.au
Website: www.salsas.com.au
INDIA AT HOME Business description:
Unit 2/96-100 Rodeo Drive Satisfy your appetite for success and join one of
Dandenong VIC 3175 Australia’s favourite Mexican brands, Salsas Mex
Phone: 03 9792 3839 Frescas! Australian adventurer and entrepreneur,
Janine Allis purchased a four-store Mexican
KICK! JUICE BARS business in 2007. The Salsas network has
PO Box 1411
expanded rapidly since this time and now has
Lane Cove NSW 1595
over 50 stores Australia-wide. The Salsas team
Phone: 02 9425 6200
is passionate about fresh, flavoursome Mexican
food and are looking for others who are hungry
Boost Juice Pty Ltd LAS OLAS
to become a Salsas head honcho!
10 Pearl Street
Level 1, Tower 2 Chadstone Place, Torquay VIC Membership: FCA, FANZ, NRA, ARA
1341 Dandenong Rd, Chadstone VIC 3148 Phone: 03 5264 8877 Year established: Acquired by Retail Zoo
Phone: 03 9508 4409 in 2007
Fax: 03 9508 4499 LENARD’S CHICKEN Number of franchise outlets: 51
PO Box 5630 Initial franchise fee: $50,000
Email: boostinfo@retailzoo.com.au
West End QLD 4101
Website: www.boostjuice.com.au Phone: 1800 068 111 Investment required: $430k - $650k + GST
Business description: Training & support: 4 weeks in Melbourne
Boost Juice is an Australian franchise success LORD OF THE FRIES Locations available: Australia wide
story. Founded by adventurer and Australian PO Box 455
entrepreneur, Janine Allis, the brand has taken Prahran VIC 3181
SKEWERZ KEBABZ
its winning combination of healthy fresh fruit, Phone: 1300 667 552
5 Henry Street
blended and squeezed into delicious smoothies Loganholme QLD 4129
and juices to open over 440 stores in 13 MRS FIELDS BAKERY CAFÉ
Phone: 07 3175 0637
countries. Boost believe that there is still room Unit 11 / 7-15 Gundah Road
for growth and innovation and are looking to Mt Kuring gai NSW 2080
SMOOTHIE FACTORY
expand its fruitprint with exciting new business Phone: 02 9472 8555
L54, 111 Eagle Street
opportunities available Australia-wide. Brisbane QLD 4000
NEW ZEALAND NATURAL
Membership: FCA, IFA, NRA, ARA Phone: 1300 880 382
Level 3 / 8 West Street
Year established: 2000 North Sydney NSW 2060
Number of franchise outlets: 261 (Australia) SPAR AUSTRALIA
Phone: 1300 051 494
Locked Bag 30
Initial franchise fee:
Acacia Ridge QLD 4110
$41k (incl. in initial investment) NIGHTOWL CONVENIENCE
Phone: 07 3715 3000
Investment required: $280k - $350k + GST 1/184 Main St
Kangaroo Point QLD 4169
Training & support: 3 weeks in Melbourne TRAMPOLINE GELATO
Phone: 0475 980 219
Locations available: Australia wide Level 9, 616 St Kilda Road
Melbourne VIC 3004
NUTSHACK
Ph: 1300 003 326
BRODIES MEALMAKERS Level 9, 616 St Kilda Road
28 Curzon Street Melbourne VIC 3004
TUTTI FRUTTI
Tennyson Brisbane QLD 4105 Phone: 03 9533 9932
PO Box 308
Phone: 07 3392 7133 South Perth WA 6951
PRIMAL PANTRY
Phone: 08 6181 3584
BUCKING BULL 5 Henry Street
5 Henry Street Loganholme QLD 4129
WASABI WARRIOR
Loganholme QLD 4129 Phone: 07 3252 5960
PO Box 1411
Phone: 07 3423 0555 Lane Cove NSW 1595
ROYAL COPENHAGEN ICE CREAM CONE CO.
Phone: 02 9425 6200
COLD ROCK ICE CREAMERY PO Box 382
Level 9, 616 St Kilda Road Mona Vale NSW 2103
WRAY ORGANICS
Melbourne VIC 3004 Phone: 02 9997 2296
PO Box 1277
Phone: 03 9533 9932 Coolangatta QLD 4225
Phone: 07 5536 7291
CHOCOLATE GRAPHICS
Phone: 07 5528 1400 “It is fundamentally YARRA VALLEY FARMS
10 Thomas Street
DONUT KING
PO Box 1549 crucial for the franchisor Yarraville VIC 3013
Phone: 1300 734 433
Southport QLD 4215
Phone: 1800 067 619 to select motivated and
FLANNERYS NATURAL GROCERS
Unit 2/38 Eastern Service Road loyal franchisees that will “Contact other
Stapylton QLD 4207
Phone: 07 3054 4395 perceive the brand as franchisees to get a
FOODCO GROUP
PO Box 303 their own.” sense of the franchise.”
Double Bay NSW 1360
Phone: 02 9302 2200 Nasser Abdu. Chris Verebes.

93
 AUSTRALIAN franchise listings
FIVE DOGS
Food – Take Away 290 Brunswick Street
Fortitude Valley QLD 4006
Phone: 0432 455 444
A LA TURKO
3/7 Birmingham Avenue FITCHIPS
Villawood NSW 2163 PO Box 218
Phone: 02 9723 0300 Subiaco Perth WA 6904
Phone: 08 9444 5100
ALI BABA
29 Williamson Road GFC CAFÉ
Ingleburn NSW 2565 Unit 1/61 Link Crescent
Phone: 02 9829 8600 Coolum Beach QLD 4573
Phone: 07 5495 3157
BING BOY
308-320 (Shop 8) Grange Road GOLDEN FRIED CHICKEN
Kidman Park SA 5025 Phone: 1800 802 662
Phone: 08 8356 4749
GO SUSHI
BK’S TAKEAWAY PO Box 1411
95 Princes Highway Lane Cove NSW 1595
Trafalger VIC 3824 Phone: 02 9425 6200
Phone: 03 5633 2131
HEALTHY HABITS
BUBBAS PIZZA PASTA & MORE Level 6, 428 George Street
284 Bridge Road Sydney NSW 2000
Richmond VIC Phone: 1300 003 326
Phone: 03 9427 7874
HUNGRY JACK’S
BURGER EDGE Level 1, 15-19 Swanston Street
PO Box 272 Melbourne VIC 3000
Altona VIC 3018 Phone: 03 9831 7100
Phone: 0459 220 141
JESTERS
BURGER URGE FRANCHISING Phone: 1800 221 250
Level 1 4/15 Lamington Street
New Farm QLD 4005 KFC
Phone: 0438 791 984 20 Rodborough Road
Frenchs Forest NSW 2086
CHARCOAL CHICKEN EXPRESS Phone: 02 9930 3000
Cnr Alexander Drive & Grand Promenade
Dianella Stirling Perth WA MAD MEX FRESH MEXICAN GRILL
Phone: 08 9276 9122 Q537 Queen Victoria Building
Sydney NSW 1230
CHICKEN EXPRESS SYSTEM Phone: 02 8115 9550
PO Box 912
Fairfield NSW 2165 MARIES PIZZA
Phone: 0415 500 500 U 8 2527 Gold Coast Hwy
Mermaid Beach QLD
CHICKEN TREAT Phone: 1300 4627 437
1 Whipple Street
Balcatta WA 6025 MCDONALD’S AUSTRALIA
Phone: 0408 927 750 21-29 Central Ave
Thornleigh NSW 2120
COAST TO COAST THE GOLDEN ROAST Phone: 02 9875 6666
PO Box 952
Belconnen ACT 2616 MOEVENPICK ICE CREAM
Phone: 02 6242 9700 254-294 Wellington Rd
Mulgrave VIC 3170
COOLABAH TREE CAFÉ Phone: 1800 633 200
PO Box 226
Arundel QLD 4214 NEW YORK SLICE PIZZARIA
Phone: 07 5573 0255 360 Brunswick Street
Fortitude valley QLD 4006
COUNTRY CHICKEN Phone: 0448 861100
2190 Gold Coast Highway
Miami QLD 4220 NOODLE BOX
Phone: 07 5628 7032 Suite 13a 661-663 Victoria Street
Abbotsford VIC 3067
CROISSANT EXPRESS Phone: 03 8851 4200
PO Box 7399
Cloisters Square WA 6850 OCEAN MASTER INTERNATIONAL
Phone: 08 9321 5844 PO Box 5327
Marrickville NSW 1475
CRUST GOURMET PIZZA BAR Phone: 02 8004 2998
PO Box 1549
Southport QLD 4215 OLIVER’S REAL FOOD
Phone: 07 5591 3242 PO Box 3678
Tuggerah NSW 2259
DOMINO’S PIZZA Phone: 0434 390758
Level 5 KSD1, 485 Kingsford Smith Drive
Hamilton QLD 4007 OPORTO FRANCHISING
Phone: 1300 131 888 Level 12, No. 12 Help Street
Chatswood NSW 2067
EAGLE BOYS DIAL-A-PIZZA Phone: 02 8905 8400
Level 1, 493 Ipswich Road
Annerley QLD 4103 PIZZA CAPERS
Phone: 07 3373 1000 PO Box 1549
Southport QLD 4215
FANCY FILLINGS Phone: 07 5591 3242
Suite 1, Level 11, 636 St Kilda Road
Melbourne VIC 3004 PIZZA HUT
Phone: 03 9856 4400 Level 2, 20 Rodborough Road
Frenchs Forest NSW 2086
Phone: 02 9930 3023
94
PIZZA TEMPTATIONS
Shop 2/1 Brygon Creek Drive
Upper Coomera, Gold Coast QLD
Phone: 1300 22 33 17
PURE+NATURAL
Suite 1, Level 11, 636 St Kilda Road
Melbourne VIC 3004
Phone: 03 9856 4400
PRETZEL WORLD
Level 9, 616 St Kilda Road
Melbourne VIC 3004
Phone: 03 9533 9932
RED ROCK NOODLE BAR
PO Box 1463
Capalaba QLD 4179
Phone: 1300 473 376
RED ROOSTER
2/200 Wellington Road
Clayton VIC 3168
Phone: 03 9582 8716
SALSA’S MEX FRESCAS!
Level 1, Tower 2 Chadstone Place
1341 Dandenong Rd
Chadstone VIC 3148
Phone number: 03 9508 4409
SARPINO’S PIZZERIA
Phone: + 65 6276 0364
SCHNITZ FRANCHISING
Level 2, 3 River Street
South Yarra VIC 3141
Phone: 1300 729 900
SOUL ORIGIN
PO Box 998
Marrickville VIC 1475
Phone: 02 8565 5400
SPUDBAR
147 Chapel Street
Windsor VIC 3181
Phone: 03 9525 1214
STAX SUBS & COFFEE
Phone: 08 8272 8488
STIR CRAZY
PO Box 1776
Rozelle NSW 2039
Phone: 0413 136 271
SUBWAY® RESTAURANTS
PO Box 313
Fortitude Valley QLD 4006
Phone: 1800 630 355
SUMOSALAD
Suite 2, Level 3, 104 Commonwealth Street
Surry Hills NSW 2010
Phone: 02 7200 4300
SUNSHINE KEBABS
Office 12, 3245 Logan Road
Underwood QLD 4119
Phone: 07 3219 8699
TASTY THAI
109 / 260 Collins Street
Melbourne VIC 3000
Phone: 03 9654 9899
THE POULTRY PLACE
Phone: 1300 558 278
THE SMOOTHIE FACTORY
PO Box 794
Sunny Bank QLD 4109
Phone: 1300 880 382
TRIOS WRAPS
Ste 1/Lvl 1, 902 Mt Alexander Road
Essendon VIC 3040
Phone: 03 9370 5833
URBAN BURGER
PO Box 91
Oxenford QLD 4210
Phone: 07 5580 1608
WOK ME JUST CUTS
Po Box 6105 First Floor, 4-6 Kingsway
Woolloongabba QLD 4102 Cronulla NSW 2230
Phone: 07 3257 7682 Phone: 02 9527 5444

WOKINABOX LATTOUF HAIR SPA

13A / 663 Victoria Street Shop 3013 Top Ryde City Shopping Centre
Abbotsford VIC 3067 102-129 Blaxland Road
Phone: 03 8851 4200 Ryde NSW 2112 FITNESS
Phone: 1300 363 737
XQUISITO
PO Box 7181
Bondi Beach NSW 2026
MAESTRO HAIRDRESSING
90 Douglas Parade
Core9 Fitness
Phone: 1300 765 081 Williamstown VIC 3016 2/384 Pittwater Road
Phone: 03 9397 5983 North Manly NSW 2100
YOGURTLAND AUSTRALIA
Contact: Craig Arnold
50 Hunter Street RODNEY WAYNE HAIRDRESSING
Newcastle NSW 2128 PO Box 825 Mobile: 0417 214 917
Phone: 1300 709 709 Shortland Street Email: franchise@core9.com.au
Auckland CBD Website: www.core9.com.au
Phone: +64 9 358 4644 Business description:
Hairdressing Core9 was founded by power duo Craig Arnold
SALON EXPRESS
and Jason Dolan in 2013. Core9 was developed
Phone: 08 6363 7030
as a training framework with the foundations of
BLOW DRY BAR
10 Vawser Court SMART CUTS™ kickboxing training’s three-minute high intensity
Coramandal Valley SA 5051 118 Queens Street workout, resulting in the ‘lane based’ 31-minute
Phone: 0400 228 053 Melbourne VIC 3000 program. Members can visit Core9 without
Phone: 03 9640 0062 a booking and know that there is a personal
CAPELLI ARMADALE trainer on duty, and that they will finish their
Phone: 03 9822 3183 TONI + GUY HAIRDRESSING workout in 31 minutes.
Phone: 02 9380 2299 A Core9 franchisee’s key focus is to be the
JOHN BRENNAN HAIR FRANCHISING face of the business, and to engage within the
PO Box 266 local community. As the franchisor we provide
Glenorie NSW 2057 franchisees with all of the tools and resources
Phone: 02 9453 4865 Health & Fitness needed to succeed. This includes a customer
management platform, robust franchise
FRANCK PROVOST 9ROUND 30 MINUTE TOTAL FITNESS operations manuals, marketing support, and
129 Bourke Street 3/11 Palmer Place training.
Woolloomooloo NSW Murrarie QLD 4172 Membership: Fitness Australia
Phone: 1300 372 624 Phone: 07 3331 1400 Year Established: 2014
Number of outlets: 1
ALIVE CLINICS
1/47 Taree Street Initial fee: $40k
Burleigh QLD 4220 Investment required: $105k
Phone: 07 5593 4489 Training & support: Fitness, Operational and
Business Management
ANYTIME FITNESS Locations available: NSW, QLD, VIC & WA
Level 2, 71 Longueville Road
Lane Cove NSW 2066
Phone: 02 9415 5300 CURVES INTERNATIONAL
100 Ritchie Road
ARTHUR MURRAY DANCE STUDIOS Woodway TEXAS 76712
HAIRHOUSE WAREHOUSE Phone: 02 9439 2061 Phone: +254 399 8409

Level 1, 605 Doncaster Road BACK IN MOTION HEALTH GROUP DESTINATION FOR MEN
Doncaster VIC 3108 1/327 Police Road 35 Unley Road
Mulgrave VIC 3170 Parkside SA 5063
Contact: Peter Fiasco
Phone: 1300 859 581 Phone: 08 8357 3610
Phone: 03 9234 2200 or 0451 370 060
Fax: 03 9234 2266 BACKCARE & SEATING EFM HEALTH CLUBS
Email: franchising@hairhousewarehouse. 501 Nepean Highway PO Box 3066
com.au Brighton, ViIC 3186 Unley SA 5061
Website: www.hairhousefranchising.com.au Phone: 03 9591 6200 Phone: 1300 336 348
Business description:
BODIEZ 24/7 ENVIE FITNESS
Hairhouse Warehouse was established in Level 1/471 South Pine Road Suite 505, 19a Boundary Street
1992 as a family run business. It has grown to Everton Park QLD 4053 Rushcutter Bay NSW 2011
the most successful Hair & Beauty retailer in Phone: 0488 556631 Phone: 02 9332 2824
Australia, with over 140 stores.
Hairhouse Warehouse has won several BOXING FIT F45 TRAINING
franchising and industry awards and is 4/11 Salmon Street NSW
recognised as the leader in the industry. Port Melbourne VIC 3207 Phone: 02 8006 9599
The brand offers: Phone: 1300 269 348
FERNWOOD WOMEN’S HEALTH CLUBS
• Extensive and ongoing training
COMPLETE FEET Level 1, 475 Flinders Lane
• A proven turnkey operation 535 Boronia Road Melbourne VIC 3000
• Multiple revenue streams, including retail, Wantirna VIC 3152 Phone: 03 9630 8800
salon, piercing and beauty services Phone: 03 9720 7676
• Exclusive stockists of world leading brands FITNESS ENHANCEMENT
with the most lucrative merchandise trading CONTOURS Phone: 07 5596 6617
terms worldwide. Suite 301, 19A Boundary Street
Membership: Franchise Council of Australia – Rushcutters Bay NSW 2011 FITNESS MATTERS
FCA, Hair & Beauty Industry Association - HBIA Phone: 02 8353 5203 Shop 4-5 25 Benabrow Avenue
Bellara QLD 4507
Year established: 1992 Phone: 07 3408 6000
Number of franchise outlets: Over 140
Investment required: 55% of Business
“Sole traders and GOLD’S GYM
Purchase price 81 Gozzard Street
Training & support: Full business, product and partnerships offer little or Gungahlin ACT 2913
systems training provided including full induction Phone: 02 6280 4987
program. no flexibility.”
Locations available: Western Australia,
Queensland, NSW, ACT, Victoria Jamie Bishop.

95
 AUSTRALIAN franchise listings
HEALTHY INSPIRATIONS
PO Box 3280
Darra QLD 4076
Phone: 07 3177 0842
HIDOW AUSTRALIA
1/76 Township Drive
Burleigh Heads QLD 4220
Phone: 1300 911 442
HOME INSTEAD SENIOR CARE
Level 10, 9 Sherwood Road
Toowong QLD 4066
Phone: 07 3703 3100
HYPOXI AUSTRALIA
7 Blackfriars Street
Chippendale NSW 2008
Phone: 02 9281 2033
JETTS FITNESS 24/7
31 Brisbane Rd,
Mooloolaba QLD 4557
Phone: 07 5458 5300
KIESER TRAINING CENTRES
41 Cecil Street
South Melbourne VIC 3205
Phone: 03 9696 3599
LIFECARE HEALTH
Phone: 03 9529 8899
MOUNTAIN DESIGNS
Phone: 07 3114 4330
NEW LEVEL PERSONAL TRAINING STUDIOS
69A Anderson Street
Yarraville VIC 3013
Phone: 03 9325 1808
OZIFIT
163 High St
Wodonga VIC 3690
Phone: 0416 651 529
PLUS FITNESS 24/7
PO Box 76
Camden NSW 2570
Phone: 02 4648 2099
PURE HEALTH CLUBS
236 Old Cleveland Road
Coorparoo QLD 4151
Phone: 07 3324 1188
PREGGI BELLIES
Level 1, 93-95 Glenferrie Road
Malvern VIC 3144
Phone: 03 9509 9733
RESSLEEP
Phone: 0417 272 017
RUSH HOUR AUSTRALIA
PO Box 236
Oatlands NSW 2117
Phone: 1300 007 874
SHE FITNESS
502/176 Glenmore Rd,
Paddington NSW 2021
Phone: 1300 561 800
SNAP FITNESS AUSTRALIA
Unit 3, 11 Palmer Place
Murarrie QLD 4172
Phone: 1800 SNAP GYM
SPORTZING COURT CARE SERVICES
PO Box 5258
Maroochydore QLD BC 4558
Phone: 1800 818 894
STEP INTO LIFE
Unit 24, 148 Chesterville Road
Moorabbin VIC 3189
Phone: 1300 134 136
TERRY WHITE CHEMISTS
Phone: 07 3238 0222
VISION PERSONAL TRAINING
3/30 Endeavour Road
Caringbah NSW 2229
Phone: 1300 181 786
96
XPRESSO DELIGHT
Home Based Businesses PO Box 57
Carina QLD 4152
Phone: 0438 563 885
ALL STRIPPED
23 Shearson Crescent
Mentone VIC 3194
Phone: 03 8677 7722
Home Services
1800-GOT-JUNK?
Phone: 1800 468 586
AIRCOAT AUSTRALIA
1 Griffith Avenue
Bentleigh East VIC
Phone: 1800 247 262
AMALGAMATED PEST CONTROL
PO Box 74
Archerfield QLD 4108
BATHROOM WERX Phone: 07 3277 4444
3 Harrow Street AUSSIE OUTDOOR ALFRESCO CAFÉ BLINDS
Preston VIC 3072. Unit 2, 8 Villanova Street
Contact: George Yammouni Wanneroo WA 6065
Phone: 1800 644 171 Phone: 1300 131 289
Fax: 1300 765 266
AUSTRALIAN CARPET DYING
Email: franchise@bathroomWERX.com PO Box 1039
Website: www.bathroomWERXfranchise.com Niddrie VIC 3042
Business description: Phone: 03 9325 4111
Breathe NEW life into any bathroom – domestic
or commercial - without the hassle and expense BLACK AND WHITE HOME SERVICES
of renovating. Established in 1986, Bathroom PO Box 1131
Werx specialises in quick and affordable Morayfield QLD 4506
Phone: 1300 133 811
bathroom makeovers saving our Clients
thousands of dollars. Our Clients include Hotels,
CIRILLO LIGHTING & CERAMICS
Government Housing, Real Estate Groups,
173 Gladstone Street
Facilities Managers and home owners.
Fyshwick ACT 2609
We manufactures our own unique WERX Phone: 02 6280 4377
Enamel specifically formulated for bathrooms
and CSIRO tested. COLONIAL PLANTATION SHUTTERS
With 30 years’ experience in the Business you 201 Riverview Road
too can make big money in bathrooms! Clareville NSW 2107
Year established: 1986 Phone: 02 9973 1718
Membership: FCA & HIA
COMPLETE PROPERTY REJUVENATION
Number of franchise outlets: 20 33 Theresa Avenue
Initial franchise fee: $69,500 plus Vehicle Melbourne VIC 3149
Investment required: Phone: 1300 136 706
Additional $15-20K Working Capital
Training & support: DIAL-AN-ANGEL
4 weeks initial training plus ongoing. PO Box 543
Edgecliff NSW 2027
Locations available: Australia wide locations
Phone: 1300 721 111
available - call to enquire.
ECO PEST CONTROL
CM BUSINESS 9 Milla Court
Phone: 1800 262 340 Kilburn SA 5084
Phone: 13 14 40
CRAZY CANDLES
10 Jingella Street ELITE CARPET DRY CLEANING
Hope Island QLD 4212 6 Dulwich Street
Phone: 07 5530 1171 Loganholme QLD 4129
Phone: 07 3801 2115
ENSUITES ON TOW
1B/294 New Cleveland Road FOUR SEASONS GUTTER PROTECTION
Tingalpa QLD 4173 Unit 23/63-71 Bayfield Road
Phone: 0477 799 033 Bayswater VIC 3153
Phone: 1300 302 523
FORTUNE PLUS
Level 5, 26 Orchid Avenue GREENBIZCHECK
Surfers Paradise QLD 4217 Phone: 1300 552 335
Phone: 1800 041 274
GREY ARMY MANAGEMENT
JIM’S BATH SURFACING 1 / 56 Harley Crescent
Phone: 131 546 Condell Park NSW 2200
Phone: 0408 544 854
JIM’S COMPUTER SERVICES
Phone: 131 546 GUTTER-VAC
PO Box 108
JIM’S ELECTRICAL Albion Business Centre
Phone: 131 546 Albion QLD 4010
Phone: 07 3357 6270
LOLLYPOTZ
GPO Box 1881 HANNAFORD - SEED PROTECTION SPECIALIST
Canberra City ACT 2601 Level 3, 70 Hindmarsh Square
Phone: 1300 565 597 Adelaide SA 5000
Phone: 08 8112 0900
THE E TEAM
Eildon Road HIRE A HUBBY
St Kilda VIC 3182 Suite 9B/9-11 Commercial Road
Phone: 1300 735 943 Kingsgrove NSW 2208
Phone: 1800 803 339
 THE MINDERS
HOME SERVICE PROFESSIONALS 6/585 Blackburn Road Internet
PO Box 38 Notting Hill VIC 3168
Holden Hill SA 5088 Phone: 03 9561 0244
Phone: 08 8297 4744 APEX PACIFIC
UNITED HOME SERVICES 68 Crewe Place
HOME SORTED! Unit 10/195 Prospect Highway Rosebery NSW 2018
PO Box 197 Seven Hills NSW 2147 Phone: 02 9662 3433
Keilor East VIC 3033 Phone: 02 9838 0444
Phone: 1300 30 11 77 BLOOMTOOLS
WENATEX 3/2 Boston Court
HOUSEWORK HEROES PO Box 301 Varsity Lakes QLD 4227
Phone: 1300 722 622 The Gap QLD 4061 Phone: 1300 399 399
Phone: 1300 858 139
JIM’S BATH RE-SURFACING DIGITAL DREAMS
Phone: 131 546 V.I.P. HOME SERVICES PO Box 246
Phone: 13 26 13 Pacific Fair QLD 4218
JIM’S PEST CONTROL Phone: 07 5560 2603
Phone: 131 546
EXA WEB SOLUTIONS
JIM’S POOL CARE 1186 Toorak Road
Phone: 131 546 Camberwell VIC 3124
Phone: 03 9889 6888
MAGNETITE WINDOW COVERS
142a Victoria Road HI SPEED INTERNET KIOSKS
Marrickville NSW 2204 PO Box 186
Phone: 02 9565 4070 Burwood VIC 3125
Phone: 1300 611 001
MANNINGS AV
Suite 343/80 The Pines Shopping Centre V.I.P. Home Services – Fencing NOQ
Elanora QLD 4221 & Home Maintenance 58 Brougham Place
North Adelaide SA
Phone: 1300 137 891
National Office - Unit 9/35 Progress Street, Phone: 1800 028 128
MARRS CURTAINS, BLINDS & SHUTTERS Mornington, 3931
PO Box 129 Contact: Warren Smith WEBSITEGURUS
Kellyville NSW 2155 Suite 8, 303 Maroondah Highway
Phone: M 0402 898 555 | 03 5975 7379
Phone: 1300 306 751 Ringwood VIC 3134
Email: joinus@vipfandhm.com.au Phone: 03 9010 5760
MATTRESSKLEEN AUSTRALIA Website: www.vipfandhm.com.au/join
2-18 Excelsior Road Business description:
Cronulla NSW 2230
Phone: 0431 845 031
Established in 1979 this new extension of the Landscaping & Gardening
V.I.P. Group offers great opportunities at varying
levels.
MINC SERVICES CLEAN GREEN STRATA
Fencing franchises, Home Maintenance
PO Box 353 8 / 41-43 Higginbotham Road
franchises or why not do both?
Aspley QLD 4034 Gladesville NSW 2111
Phone: 1300 88 6462 Franchises are available Melbourne, Country Phone: 1300 66 11 82
MURRAY PEST & WEED CONTROL Victoria and Perth. Regional Masters are
PO Box 2263 available Adelaide, Tasmania, Sydney, Brisbane, COOCHIE HYDROGREEN
Kent Town SA 5071 NT and ACT. PO Box 3371
Phone: 08 8334 1000 All options come with a generous territory and Manuka ACT 2603
offer great value for money as in reality you are Phone: 1800 245 955
PARADISE SHADE UMBRELLA’S getting two businesses for less than the price
Level 3, 16 Queensland Avenue of one. FLOWER POWER
Broadbeach QLD 4218 Experience is the difference, experience our 124 Newbridge Road
Phone: 1800 258 250 difference. Moorebank NSW 2170
Membership: FCA, MBA Phone: 1300 042 273
PUREPROTECT
PO Box 576 Year established: 2015 FOX MOWING
Woollahra NSW 1350 Initial franchise fee: 13 Luderitz Close
Phone: 1800 664 602 Packages start from only $45,000 Hallett Cove SA 5158
Investment required: Variable and also Phone: 1800 369 669
REFACEIT depends on relevant items already owned
161 Cooroy Belli Creek Road GRAHAMS GARDEN CARE
Training & support: Initial and ongoing including
Cooroy QLD 4563 PO Box 7133
up to 8 weeks paid training in fencing
Phone: 0413 802 226 Loganholme Post Shop QLD 4128
Locations available: Australia Wide
Phone: 1300 134 035
SENIOR HELPERS – AUSTRALIA
1/374 Highett Road HI HO CLEAN AND GARDEN
Highett VIC 3190 Hotels, Motels & Apartments 52 Bayview Drive
Phone: 03 9555 6331 Launceston TAS 7250
Phone: 0408 289 237
SIMPLY HELPING ACCOR HOTELS
1/48 McLachlan Street Phone: 02 9280 9820 JIM’S MOWING
Horsham VIC 3400 Phone: 131 546
Phone: 1800 998 866 QUEST APARTMENT HOTELS
Phone: 1800 334 033 JIM’S TREES
SPRAY PAVE AUSTRALIA Phone: 131 546
GPO Box 501
Greenacres SA 5086 KWIK KERB
Phone: 1800 688 888 “The success of Phone: 1300 302 551
LOCAL TREE CARE
SUPER SHOWER SEAL
Phone: 0433 150 273 franchising depends on 22 Kothes Lane
Baranduda VIC 3691
Phone: 0417 684 571
TAPS’N TOILETS
PO Box 380
successful franchisors,
SOFT STONE SCULPTURES
Strathpine QLD 4500
Phone: 1800 801 617 and this, in turn, depends PO Box 1507
Warriewood NSW 2102
Phone: 02 9811 1298
TERMICAM
PO Box 369
on profitable and happy WEEDING WOMEN
Glen Waverley VIC 3150
Phone: 1300 837 642 franchisees.” PO Box 747
Osborne Park DC
WA 6916
Franchise Council of Australia. Phone: 1800 247 484
97
 AUSTRALIAN franchise listings

“Members of the FLIPPIN’ FRESH SEAFOOD

57 McLindens Road
Barnawartha North VIC 3691
Franchise Association Phone: 0416 267 485

FORMALWEAR EXPRESS
are the franchise Phone: 1300 367 625

professionals, committed GRINNERS CATERING

Phone: 1300 731 070

to uphold ‘Best Practice HIRE A TRADESMAN

Snap-on Tools
PO Box 530
in Franchising’.” Elsternwick 3185
Phone: 1300 79 HIRE (4473)
PO Box 6077
Seven Hills NSW 2148
Contact: Les Coppin
Franchise Association of New Zealand. HAIRDRESSERS ON THE MOVE
Phone: AUS - 1800 762 766
12 Garie Place
NZ - 0800 762 766
Frenchs Forest NSW 2086
Phone: 1300 004 247 Email: sota.franchise@snapon.com
Mobile Franchises Website: www.snapontools.com.au
HOME ICE CREAM Business description:
ARRIVE ON TIME APPLIANCE REPAIRS 173-181 McDougall Street Snap-on Tools Australia & New Zealand is
13/1a Elizabeth Street Toowoomba QLD 4350 a mobile franchise operation putting high
Hastings VIC 3915 Phone: 07 4699 9980 quality tools and equipment into the hands of
Phone: 1300 137 121 mechanics, engineers, and other professional
HOSEMASTERS INTERNATIONAL
tool users across the country.
AUSSIE MOBILE GROOMING 17 Kewdale Road
Kewdale WA 6986 Snap-on Tools is a subsidiary of Snap-on
Phone: 1-800-PET-MOBILE Incorporated, a leading global innovator,
Phone: 08 9356 1711
manufacturer of tools, diagnostics and
AUS1ENERGIS equipment solutions for professional technicians,
17 McClure Road INK ON THE RUN
PO Box 4109 with an established network of franchise
Kensington VIC 3431
Illawong NSW 2234 operations across the globe.
Phone: 1300 782 217
Phone: 1800 465 786 After more than 25 years in the Australian
B & S MOBILE SHARPENING market, Snap-on continues to perform, providing
9 Karnak Court JIM’S PEST CONTROL robust financial results for its network of over
Glen Waverley VIC 3150 Phone: 131 546 170 franchisees. Extensive training and ongoing
Phone: 03 9560 1731 support is provided - no previous mechanical
JIM’S WINDSCREENS experience required.
BOSETTI WINDOW SOLUTIONS Phone: 131 546 Membership: FCA & FANZ
Phone: 1300 997 409 Year established: 1920
MOBILE FILTRATION SERVICES
17 Ladymary Terrace Number of franchise outlets: Over 170
CAFE2U
Gympie QLD 4570 Investment required:
PO Box 290
Frenchs Forest NSW 1640 Phone: 1800 637 638 Start-up cost from $50,000
Phone: 1300 223 328 (CAFÉ2U) Training & support: Initial training at the
MOBILE HOSEFIXERS International Training Centre in Dallas, USA. with
CAPPUCCINO XPRESS PO Box 3017 ongoing training and support once on the road.
30 Coghlan Road Caboolture BC QLD 4510
Subiaco WA 6008 Phone: 07 5428 0321
TENDER LOVING CUISINE
Phone: 1300 523 388 Phone: 1300 786 333
NATIONAL DRONES
COFFEE BELLA PO Box 2322
Ivanhoe East VIC 3079 THE IRONING ELF
7 Neumann Court 58 Neville Lane
Kunda Park QLD 4556 Phone: 1300 SKY VIEW (759 843)
Napoleons VIC 3352
Phone: 1300 721 811 Phone: 1300 476 353
OVEN & BBQ CLEANING
CREPE AFFAIR Phone: 0409 202 592
TIMBER DOCTOR
PO Box 7181 2/52 Export Drive
Bondi Beach NSW 2026 PRISTINE WATER SYSTEMS
2/28 Central Park Avenue Molendinar QLD 4214
Phone: 1300 CREPES (273 737) Phone: 1300 453 284
Ashmore QLD 4214
ENZED HOSE DOCTORS Phone: 07 5597 0592
TILE RESCUE
PO Box 1022 PO Box 221
Wodonga VIC 3689 SHINE IT STAINLESS
Phone: +64 21 777 109 Hawks Nest NSW 2324
Phone: 1800 651 362 Phone: 1800 853 335
ESPRESSO MOBILE CAFÉ SMALLPRINT
26 Weatherall Road TOOLFORCE
Phone: 0414 355 947 1 Romford Road
Cheltenham VIC 3192
Phone: 1800 762 557 Kings Park NSW 2148
FASTWAY COURIERS Phone: 02 9831 6555
Level 9, 491 Kent Street
Sydney NSW 2000
Phone: 1300 FASTWAY “A successful franchisee VICTORY CURTAINS AND BLINDS
245 Browns Road
Noble Park VIC 3174
FIBRENEW INTERNATIONAL
1/47 Sunnyside Road Scarborough
needs to be a great driver Phone: 03 8793 5700
Brisbane QLD 4020
Phone: 1 300 954 812 themselves, run hard to XPRESSO MOBILE CAFE
PO Box 57
Carina QLD 4152
FILTAFRY
2187 Princes Highway build their own business Phone: 1300 655 559
Clayton South VIC 3168
Phone: 1800 666 664 and be passionate to do YARRA VALLEY FARMS
10 Thomas Street
Yarraville VIC 2013
FISHER & PAYKEL
Level 1, 1 Eden Park Drive so.” Phone: 1300 73 44 33
Macquarie Park NSW 2113
Phone: 1300 650 590 Bob Beaumont.

98

Pet Stores, Products & Services
ADVANCE PET SITTING
PO Box 6515
Upper Mt Gravatt QLD 4122
Phone: 1300 873 277
AUSSIE POOCH MOBILE
Unit 4, 13-15 Brewer Street
Burpengary QLD 4505
Phone: 1300 369 369
BARK BUSTERS + DOG TRAINING
PO Box 139
Dapto NSW 2530
Phone: 1800 067 710
CITY FARMERS DOGWASH
PO Box 815
Willoughby NSW 2068
Phone: 0402 902 620
DON’T FRET PET!
67 Cooloolabin Road
Yandina QLD 4561
Phone: 1300 307 021
DOGTECH
Phone: 02 9554 9356
DOGUE FRANCHISING
240 Oxford Street
Bondi Junction NSW 2022
Phone: 02 9386 1998
HYDRODOG MOBILE DOG GROOMING
Suite 14, 209 Toorak Road
South Yarra VIC 3141
Phone: 1300 659 055
JIM’S DOG WASH
Phone: 131 546
LONELY PETS CLUB
PO Box 1042
Brunswick VIC 3056
Phone 1300 283 353
METRODOGS
26-28 Donaldson Street
Corryong VIC 3707
Phone: 02 6076 2888
NOSE TO TAIL DOGWASH
237 Bush Road
Albany, Auckland NZ
Phone: +64 9 448 2227
PAMPERED PUP
12 Minimine Street
Stafford QLD 4053
Phone: 0408 880 023
PAWS PET SITTERS
PO Box 728
Everton Park QLD 4053
Phone: 1300 88 PAWS
PERSONALISED PET
PO Box 326
Budgewoi 2262
Phone: 1300 COLLAR (1300 26 55 27)
PET CAFE
589 Logan Road
Greenslopes QLD 4120
Phone: 07 3397 5477
PET MOBILE
PO Box 164
Lane Cove NSW 1595
Phone: 1300 137 101
PETS GALORE
8 Hodgson Street
Toowoomba QLD 4350
Phone: 07 4632 6917
PETS PANTRY
7 Hartley Court
Rosanna 3084 Victoria
Phone: 1300 304 034
PETSTOCK
1/300b Gillies Street
Ballarat VIC 3350
Phone: 0422 608 240
“Starting with a realistic
expectation of what the
right mix of debt and
equity should be in your
business is essential.”
James Scurr.
Photography
EVENT PHOTOGRAPHY.COM
23 Karall Street
Ormeau QLD 4208
Phone: 1300 551 749
FLASH MORFFEW PHOTOS
Shop 5034, Level 5
Westfield Bondi Junction NSW
Phone: 02 9389 5644
FRAMECOR
4 Vale Street
Malaga WA 6090
Phone: 08 9249 5122
HOUSE GURU
Phone: 0430 535 798
LITTLE IMAGES
Phone: 1800 778 868
MSP PHOTOGRAPHY
2 Ball Place
Wagga Wagga NSW 2650
Phone: 1800 069 976
PIXIFOTO & PORTRAIT PLACE
15 Ferndell Street
South Granville NSW 2142
Phone: 02 8718 6900
SANDPIT PHOTOS
28/6 Jubilee Avenue
Warriewood NSW 2102
Phone: 02 9979 9334
STARSHOTS GLAMOUR PHOTOGRAPHY
1/113-115 Oxford Street
Darlinghurst NSW 2010
Phone: 02 9380 8023
VIVA LIFE PHOTOGRAPHY
Phone: 1300 00 8482
Pool & Spa
JIM’S POOL CARE
Phone: 131 546
KINGS
C/ 39 Charles Street
Norwood SA 5067
Phone: 08 8333 7777
NARELLAN POOLS
Suite 201, 2-8 Brookhollow Avenue
Baulkham Hills NSW 2153
Phone: 1300 676 657
POOLWERX
10 Camford Street
Milton QLD 4064
Phone: 1800 489 735
SWIMART
Phone: 02 9898 8666
Printing & Copying
ICPRINT AND DESIGN
Phone: 1800 427 746
KWIK KOPY AUSTRALIA
PO Box 1138
North Sydney NSW 2060
Phone: 1300 251 787
LOYALTY PRINT
103/ 270 Pacific Hwy
Crows Nest, Sydney NSW 2065
Phone: 1800 208 234
MAILBOX ETC (AUSTRALIA AND N.Z)
Suite 202, 54 Alexander Street
Crows Nest 2065 NSW
Phone: 1800 55 6245
MINUTEMAN PRESS
316/19 Milton Parade
Malvern VIC 3144
Phone: 03 9832 0873
POSTNET AUSTRALIA
Suite 8 / 283 Alfred Street
North Sydney NSW 2060
Phone: 02 9953 7070
QUICK COLOURPRINT.COM.AU
7/85-91 Broun Avenue
Morley WA 6062
Phone: 1300 784 250
READY STEADY PRINT
PO Box 9053
Brighton VIC 3186
Phone: 1300 601 609
SNAP
Ground Floor, Building D
12-24 Talavera Road
North Ryde NSW 2113
Phone: 1300 167 032
WORLDWIDE ONLINE PRINTING
Unit 31, 112 McEvoy Street
Alexandria NSW 2015
Phone: 02 9386 9708
PROMOTIONAL MERCHANDISING
RED ENERGY PROMOTIONS
66 Nicklin Way
Buddina QLD 4575
Phone: 1300 325 977
“The franchisor must
allow you at least 14
days to review the
disclosure document,
franchise agreement and
Code before you enter
into the agreement or
make a non-refundable
payment.”
Dr Michael Schaper.
99
 AUSTRALIAN franchise listings

GO GECKO PROPERTY SALES

Real Estate & Property Services Phone: 07 3633 6900 Recreation & Leisure
GO PRIVATE
PO Box 7129 DESIGN IMPORTANCE
Geraldton WA 6530 105 Parer Road
Phone: 0427 960 812 Airport West VIC 3042
Phone: 1300 650 309
HARCOURTS
Amy Johnson Place JOHNNO’S CAMPER TRAILERS
Brisbane QLD 4009 PO Box 113
Phone: 07 3839 3100 Maryborough QLD 4650
Phone: 1300 725 451
INDEPENDENT PROPERTY INSPECTIONS
6 Oberon Court POLE DIVAS
Ace Body Corporate Dynnyrne TAS 7005
Phone: 0418 120 828
Studio 3/22 Cecil Place
Prahran VIC 3181
Management Pty Ltd Phone: 03 9529 3399
INSPECT MY HOME
2/222 Beach Road
4/9 Millenium Circuit
Mordialloc VIC 3195 Helensvale QLD 4212
Contact: Daniel Hunt Phone: 1300 337 447
Rent or Hire
(Business Development Manager)
Phone: 03 9239 5400 JDL STRATEGIES AARONS COFFEE AT WORK
Email: headoffice@acebodycorp.com.au Suite 11, Glenham Plaza, 17 Karp Crt 6 Pedvin Place
Bundall QLD 4217 Annangrove NSW 2156
Website: www.acebodycorp.com.au Phone: 07 5557-3888 Phone: 1800 631 365
Business description:
Ace Body Corporate Management (Ace) is LAING AND SIMMONS REAL ESTATE BCT TRANSFERS
the largest 100% Australian owned strata 11/15 Castlereagh Street Brisbane Airport
management company with franchises and Sydney NSW 2000 42-44 Qantas Dr
their support staff managing property worth an Phone: 02 9291 7000 Brisbane Airport QLD 4009
estimated replacement value of $20 billion. All Phone: 1300 763 005
franchisees are members of Strata Community PRD NATIONWIDE PTY LTD
Australia; the peak national body that looks after GPO Box 2750 BOAB BOAT HIRE
the interests of the community by liaising with Brisbane QLD 4001 PO Box 3140
Government on strata legislative requirements Phone: 07 3229 334 Minnamurra NSW 2533
to keep up with industry change. Ace currently Phone:1300 002 622
PROFESSIONALS SERVICE CENTRE
manages over 60,000 strata title units
9/63 Annerley Road BUDGET RENT A CAR AUSTRALIA
nationwide.
Woolloongabba QLD 4102 Tower B Level 1 197 Coward Street
Year established: 1995 Phone: 07 3846 1800 Mascot NSW 2020
Number of franchise outlets: 115 Franchised
Phone: 02 9578 1000
Areas RAINE & HORNE
Initial franchise fee: $40,000 Level 5, 55 Harrington Street
CFM (CORDLESS FILTER MACHINE)
Investment required: Varies according to Sydney NSW 2000
Phone: 0401 838 040
Phone: 02 9258 5400
location and portfolio size. Please contact for
more information. CIVIC VIDEO
RAY WHITE REAL ESTATE
Training & support: Combination of internal Locked Bag 5001
Level 26, 111 Eagle Street
training program as well as mandatory industry Alexandria NSW 2015
Brisbane QLD 4000
education pathway. Phone: 02 9206 8800
Phone: 07 3231 2200
Locations available: Franchises are available
FRENCHAMS INDOOR PLANT HIRE
throughout Australia, New Zealand and Asia. RE/MAX AUSTRALIA
21 Wadhurst Drive
Phone: 07 3007 9000
Boronia VIC 3155
AIDA REAL ESTATE REAL ESTATE INVESTAR Phone: 03 9887 4755
PO Box 8227 40 Commercial Drive
Toowoomba South QLD 4350 Ashmore QLD 4214 HERTZ AUSTRALIA
Phone: 1300 243 200 Phone: 1300 737 782 Level 15, 636 St Kilda Road
Melbourne VIC 3004
BARRY PLANT REAL ESTATE RESICERT PROPERTY INSPECTIONS Phone: 03 9698 2444
Level 2/860 Doncaster Road PO Box 22
Doncaster East VIC 3109 Midland DC WA 6936 HIRE FOR BABY
Phone: 03 9840 9555 Phone: 1800 737 423 605 Keilor Road
Niddrie VIC 3042
BEVANS REAL ESTATE R&W REAL ESTATE Phone: 1300 363 755
10/345 Lawrence Hargrave Drive Level 10, 6-10 O’Connell Street
Thirroul NSW 2515 Sydney NSW 2000 HOME ENTERTAINMENT EXPRESS
Phone: 02 4267 3444 Phone: 02 9299 8177 Phone: 1800 736 897

BIGGIN & SCOTT RICHARDSON AND WRENCH JIM’S SKIP BINS

Level 1, 946 High Street Phone: 02 9299 8177 Phone: 131 546
Armadale VIC 3143
Phone: 03 9828 4500 STOCKDALE & LEGGO LOCAL APPLIANCE RENTALS
Building 6, Suite 61, 195 Wellington Road 807, 1 Queens Road
CENTURY 21 AUSTRALIA Clayton VIC 3168 Melbourne VIC 3004
Level 3, 33 York Street Phone: 03 9529 4955 Phone: 1800 980 650
Sydney NSW 2000
Phone: 02 8295 0600 TOP SNAP NETWORK CAR & TRUCK RENTALS
Level 3, 140 Bundall Road PO Box 210
COLDWELL BANKER Bundall QLD 4217 Bundoora MDC VIC 3083
PO Box 5009 Phone: 02 9969 5832 Phone: 03 9326 0631
Gold Coast Main Centre
Phone: 07 5528 3088 TRIPLE O PROPERTY MAINTENANCE MR RENTAL
1/51 Parer Road 483 Lutwyche Road
CREATIVE BY DESIGN Airport West VIC 3042 Lutwyche QLD 4030
PO Box 1360 Phone: 03 9310 3911 Phone: 07 3622 2888
Fyshwick ACT 2609
Phone: 1300 366 222 YONG REAL ESTATE OZERENTALS
Suite 18, 223 Calam Road PO Box 156
FRUIT PROPERTY Sunnybank Hills QLD 4109 Moonah TAS 7009
Level 1, 188 Latrobe Terrace Phone: 07 3373 9888 Phone: 0414 898 095
Geelong VIC 3220
Phone: 03 5249 4949

100
RENT THE ROO BEDS FOR BACKS
PO Box 2150 1640 Hume Highway
Howrah LPO TAS 7018 Campbellfield VIC 3061
Phone: 02 6247 3826 Phone: 03 9359 6004

RENT WITH STYLE BEDSHED

PO Box 2960 Phone: 03 9439 5594
Rowville VIC 3178
Phone: 1300 73 23 83 BETTA ELECTRICAL (BSR GROUP)
18/56 Lavarack Avenue
THE FRENCHAMS GROUP Eagle Farm QLD 4009
21 Wadhurst Drive
Boronia VIC 3155
AMBER GROUP AUST P/L Phone: 07 3414 8737

Phone: 03 9887 4755 37 Bessemer Street BEV MARKS BEDS AUSTRALIA

Blacktown NSW 2148 39 Technology Circuit
THRIFTY CAR RENTAL Contact: Greg Lynch Hallam VIC 3803
52-60 Kent Road Phone: 03 8795 7900
Mascot NSW 2020 Phone: 02 9621 0400
Phone: 02 8337 2700 Fax: 02 9621 0401 BCF STORES
Email: glynch@ambertiles.com.au 4 Global Plaza
TROPICAL PLANT RENTALS Website: www.ambertiles.com.au Oxenford QLD 4210
6 Pedvin Place Business description: Phone: 07 3482 7500
Annangrove NSW 2156
Established in 1973, Amber is Australia’s largest
Phone: 1800 631 365 BICYCLE SUPERSTORE
network of paving and tile retail franchises.
Unit 4 / 1488 Ferntree Gully Road
Amber has over 40 years’ experience in Knoxfield VIC 3180
providing hard flooring advice, service and Phone: 03 9764 2233
Retail solutions to customers in the core business
areas of floor tiles, wall tiles, natural stone, BIKE FORCE
pavers, retaining walls and associated products. 2432 Docklands Drive
Strong brand and strap line – Amber has the Docklands VIC 3008
answer... Phone: 03 9602 3200
Membership: FCA
Year established: BLUE SPIRIT
Amber 1973, Franchising 1996 PO Box 1318
East Doncaster VIC 3109
Number of franchise outlets:
Phone: 03 9663 7045
24 franchised
3 company owned BRIGHT EYES SUNGLASSES
Initial franchise fee: Nil PO Box 208
Investment required: Dependent on store and Red Hill QLD 4059
7-Eleven Stores Pty Ltd site: $150K - $350K plus stock Phone: 07 5495 7949
contact Details: Training & support: Initial & ongoing training
and support in business & product BRIGGENS
QLD: Brett Reading 5 Silver Grove
Email: bzr@7eleven.com.au Locations available: NSW, ACT & QLD
Nunawading VIC 3131
Phone: 0407 877 674 Phone: 03 9879 1484
VIC/WA: Peter O’Hara ANDERSENS FLOOR COVERINGS
Email: pwo@7eleven.com.au 29 Western Drive BSR GROUP
Phone: 0408 175 534 Gatton QLD 4343 PO Box 1296
Phone: 1800 016 016 Eagle Farm QLD 4009
NSW: Shayne Boogaard
Phone: 07 3414 8700
Email: szh@7eleven.com.au
Phone: 0418 136 156 APCO SERVICE STATIONS
343-355 Thompson Road CAKE IT AWAY
Website: www.7elevenfranchise.com.au Geelong North VIC 3215 Level 1,426 Merrylands Road
Business description: Phone: 03 5278 6988 Merrylands NSW 2160
At 7-Eleven, we take a different approach to Phone: 02 9637 2555
franchising. We take care of the things that are a AUSSIE DISPOSALS
hassle about being a small business owner, and Cnr Pound Road & South Gippsland Hwy CALTEX AUSTRALIA
Dandenong VIC 3175 Level 24, 2 Market Street
provide you with support every step of the way.
Phone: 03 9799 5777 Allianz Centre
We’re looking for people with bundles of energy,
Sydney NSW 2000
love providing customers with great service, are
AUSTRALIA POST Phone: 02 9250 5000
great leaders and communicators and have an
eye for detail. So if you think you’ve got what it GPO Box 1777
Melbourne VIC 3001 CARPET COURT FLOORING CENTRES
takes, we’d love to hear from you.
Phone: 1800 657 975 Building 2, Level 1 195 Wellington Road
Membership: FCA, AACS Clayton VIC 3168
Year established: 1977 AUTOPRO Phone: 1300 CARPET (22 77 38)
Number of franchise outlets: 640+ 72-92 Station Street
Investment required: $400,000 to $1,000,000+ Nunawading VIC 3131 CARTRIDGE WORLD
Phone: 03 8878 1111 Ground Level 200 Greenhill Road
Training & support: Intensive 10 week training Eastwood SA 5063
course and extensive ongoing support Phone: 08 8274 0900
BARBEQUES GALORE
Locations available: VIC, NSW, QLD, ACT, WA PO Box 195
Sydney Markets NSW 2129 CASHMART (AUST)
ACCOLADES AND MORE Phone: 02 9735 4111 305-307 Lonsdale Street
PO Box 348 Dandenong VIC 3175
Wyong NSW 2259 BATTERY BAR Phone: 03 9706 9911
Phone: 02 4353 8583 C/ 39 Charles Street
Norwood SA 5067 CLARK RUBBER
AGL RETAIL ENERGY Phone: 08 8333 7777 Administration Building
Locked Bag 1837 254 Canterbury Road
St Leonards NSW 2065 BATTERY WORLD Bayswater VIC 3153
Phone: 02 9921 2999 PO Box 46 Phone: 03 8727 9999
Brisbane Market QLD 4106
Phone: 07 3373 1760 COLLINS BOOKSELLERS
Level 2, 86 Bourke Street
“Remind yourself of what BEACON LIGHTING Melbourne VIC 3000
5 Bastow Place Phone: 03 9654 7400
inspired you to join this Mulgrave VIC 3170
Phone: 03 8561 1555 COMPLETE FRAMING
PO Box 8193
franchise family.” Maroochydore DC QLD 4558
Phone: 07 5443 9372
Karen Wren.

101
 AUSTRALIAN franchise listings

COST LESS PLANTS HORSELAND MINIT AUSTRALIA PTY LTD – MISTER MINIT
Lot 1 Seaview Road Locked Bag 1B Number 11 90-96 Bath Road
Yatala Vale SA 5126 Nunawading VIC 3131 Kirrawee NSW 2232
Phone: 08 8289 3393 Phone: 03 9845 0645 Phone: 02 9521 9100

DARRIWILL FARM GOURMET FOOD HOUSE MLN - MOBILE LAPTOPS AND NOTEBOOKS
& GIFT MERCHANTS 425 St Kilda Road 75 Peel Street
24 Holmes Street Melbourne VIC 3004 West Melbourne VIC 3003
North Geelong VIC 3215 Phone: 03 9863 2388 Phone: 03 9328 8777
Phone: 03 5277 2775
HOWARDS STORAGE WORLD OPSM
DIA ORO JEWELLERS 4/49 Frenchs Forest Road 75 Talavera Road
79 May Road Frenchs Forest NSW 2086 North Ryde NSW 2113
Lalor VIC 3075 Phone: 02 9452 8888 Phone: 02 9815 2333
Phone: 9465 6111
IGA OZ DESIGN FURNITURE
DOLLAR CURTAINS 218 Bannister Road PO Box 3598
Factory 8/97-107 Canterbury Road Canning Vale WA 6155 Rouse Hill NSW 2155
Kilsyth VIC 3137 Phone: 08 9311 6000 Phone: 02 8887 9444
Phone: 03 9237 1200
INBLOOM FLORIST OZSPY
DRUMMOND GOLF SHOPS Hornsby Westfield - K 102A Unit 6, 42 Burnside Road
PO Box 309 Cnr Florence & Hunter St Stapylton QLD 4207
Braeside DC VIC 3195 Hornsby NSW 2077 Phone: 07 3382 7497
Phone: 03 9565 1400 Phone: 02 9477 3177
PACK & SEND
DYMOCKS IN.CUBE8R GALLERY Unit 6, 43 Heathcote Road
428 George Street 321 Smith Street Moorebank NSW 2170
Sydney NSW 2000 Fitzroy VIC 3065 Phone: 02 8778 5699
Phone: 02 9224 0491 Phone: 03 9995 8643
PARAFFINE
EARTHBORN INKSPOT 15 Thomas Street
30 Collingwood Street 34 Percy Street Brunswick VIC 3056
Albion QLD 4010 Mordialloc VIC 3195 Phone: 0418 324 384
Phone: 07 3385 8500 Phone: 1300 INKSPOT (465 776)
PRICE ATTACK
FLOWERS BY FRUIT INSPIRATIONS PAINT 130 Links Avenue South
5/328 King Georges Rd PO Box 705 Eagle Farm QLD 4009
Beverly Hills NSW 2209 Warners Bay NSW 2282 Phone: 1300 854484
Phone: 1300 767 325 Phone: 02 4903 8777
PUMA ENERGY
FOODWORKS KELLY SPORTS Level 1, North Tower, Green Square
Level 1, 1601 Malvern Road Suite 1, 1 Cookson Street 515 St Pauls Terrace
Glen Iris VIC 3146 Camberwell VIC 3124 Fortitude Valley QLD 4006
Phone: 03 9809 8600 Phone: 03 9384 2204 Phone: 1300 723 706

FORTY WINKS KENNY’S CARDIOLOGY REGAL MATTRESS

8 Holly Drive Phone: 1300 605 002 167 Browns Road
Dingley VIC 3172 Noble Park VIC 3174
Phone: 03 9558 0044 KING OF THE PACK Phone: 03 9795 6300
Suite 3, Level 1, 64-70 Main Street
FREECHOICE STORES Blacktown NSW 2148 REVOLUTION CD
PO Box 87 Phone: 02 9676 4122 49 Monaro Street
Oxenford QLD 4210 Queanbeyan NSW 2620
Phone: 07 5573 3755 LAUBMAN AND PANK Phone: 02 6297 0067
PO Box 1908
FREEDOM FURNITURE Macquarie Centre SHAVER SHOP
Level 4, 1 Epping Road North Ryde NSW 2113 Level 3, Office Tower 2,
North Ryde NSW 2113 Phone: 1800 623 957 Chadstone Shopping Centre
Phone: 02 9882 9000 1341 Dandenong Road
LUXAFLEX – HUNTER DOUGLAS Chadstone VIC 3148
GAMETRADERS 3338 Victoria Road Phone: 03 9840 5900
314 Glen Osmond Road Rydalmere NSW 2116
Myrtle Bank SA 5064 Phone: 02 9638 8000 SHEDS N MORE
Phone: 08 8338 2557 Factory 6, 2122 Hume Highway
MADE IN JAPAN Campbellfield VIC 3061
GO LOANS 1-7 Wynyard St Phone: 03 9308 0222
Phone: 08 8363 8800 South Melbourne VIC 3205
Phone: 03 9690 0001 SLEEPY’S
GODFREYS Unit 9/16 Metroplex Avenue
Level 1, Bldg 2 Brandon Business Park MAGGIES KITCHEN STORE Murrarie QLD 4172
530 Springvale Rd, Glen Waverley VIC 3150 56 Hesse Street Phone: 07 3895 4100
Phone: 03 8542 2110 Queenscliff VIC 3225 SOLOMONS FLOORING
Phone: 03 5258 4141 PO Box 166
GOOD GAMES Mulgrave VIC 3170
Level 1, 857 George St, MARY RYAN’S Phone: 1800 765 666
Sydney NSW 2000 40 Park Road
Phone: 02 9281 1760 Milton QLD 4064 SPECSAVERS
Phone: 07 3510 5065 520 Graham Street
HAIRCHOICE Port Melbourne VIC 3207
Phone: 0416 658 111 MATCHBOX Phone: 03 8645 0700
c/- Level 5, 530 Collins Street
HAIRHOUSE WAREHOUSE Melbourne VIC 3004 SPORTSCO
Level 1, 605 Doncaster Road Phone: 1300 FRANCHISE Suite G03, 53 Coppin Street
Doncaster VIC 3108 Richmond VIC 3121
Phone: 03 9234 2200 METRO TILES Phone: 03 8420 1500
192 Granite Street
HEALTHY LIFE Geebung QLD 4034 SPORTSPOWER
316 Horsley Road Phone: 07 3216 5800 169 Burnley Street
Milperra NSW 2214 Richmond VIC 3121
Phone: 02 9772 7173 MIND GAMES Phone: 03 9254 0118
244 Swanston Street
Melbourne VIC 3000 STRATHFIELD
Phone: 03 9663 2828 Phone: 13 11 77

102
STRUDDY’S SPORTS
82 Bryants Road “Hard work, a willingness
Loganholme QLD 4129
Phone: 07 3209 6100 to apply skills acquired
SUPANEWS
Level 13/110 Mary St in other industries, and
Brisbane QLD 4000
Phone: 07 3221 0211
personal branding are key
THE ATHLETE’S FOOT AUSTRALIA
Locked Bag 8 factors to success.” TSG Franchise Management
Redfern NSW 2016
Phone: 02 8310 0000 Corina Vucic. PO Box 559
South Melbourne VIC 3205
THE COMPLETE GARDEN
Phone: 03 8698 9600 or 1800 777 079
25 Hesling Court
Bendigo VIC 3550 Fax: 03 8698 9655
Phone: 03 5443 3551 Email: inquiry@tobaccosg.com.au
Website: www.tobaccosg.com
THE CONFECTIONERY & PARTY SHOP Business Description:
298 Wyndham Street
The TSG story began over 20 years ago as a
Shepparton VIC 3630
single store and it was from this moment that we
Phone: 03 5822 0877
made a commitment to our customers and our
franchisees to be best in class within retail.
THE COUNTRY BREWER
1/148 Toongabbie Road With instant brand recognition and an elite level
Girraween NSW 2145 of professional operational excellence unlike any
Phone: 02 9896 1366 snooze other, TSG lead the way in providing innovative
franchise solutions and best practice franchise
21 A Shierlaw Avenue
THE INK SHOP management for our franchisees. Some key
Canterbury VIC 3126
PO Box 624 differentiators are our bright vibrant design, clear
Bellara QLD 4507 Contact: Bettina Davis brand vision, unique retail experience and our
Phone: 07 3408 6421 Phone: 0427 401 169 ability to offer franchisees an innovative retail
Fax: 03 9888 6327 strategy.
THE MATTRESS SUPERMARKET Email: bettina.davis@snooze.com.au Membership: Franchise Council of Australia
Aspley Homemaker Centre Year established: 1996
Website: www.snooze.com.au
Cnr Zillmere & Gympie Road
Aspley QLD 4034 Business description: Number of franchise outlets: >400
Phone: 07 3683 4499 Snooze is Australia’s premiere bedding retailer, Initial franchise fee: $1000-$3000
and has been recognised numerous times Investment required: $150K and $200K
THE ORIGINAL POSTER COMPANY by the franchising industry as being one of Training & support: YES
7/6 Transport Place Australia’s Top 10 franchise businesses. Snooze
Locations available: ALL
Molendinar QLD 4214 is also Australia’s longest operating franchise
Phone: 07 5597 2300 business, so joining the Snooze family means
you’re becoming part of one of Australia’s most
TILE MART successful retail businesses, with more than 40
506 Geelong Road (Cnr Tottenham Pde)
Tottenham VIC 3012
years of experience. Snooze is always on the
lookout for enthusiastic individuals to join the
“Networking and
Phone: 03 9325 3000 team and can also offer prospective franchise
partners the option of receiving vendor finance. developing relationships,
TOTAL TOOLS For more information on this exciting business
19 Grimes Court
Derrimut VIC 3030
opportunity, request your information pack here! combined with a
Year established: 1974
Phone: 03 9394 4300

TOYWORLD
Number of franchise outlets: 80+
Initial franchise fee: $50,000
great understanding
Phone: 03 5562 7362 Investment required: $500,000 - $600,000
Training & support: Snooze provides each of its
of your own products
UNITED PETROLEUM franchisees with initial and ongoing training and
200 Hoddle Street
Abbotsford VIC 3067
support across all business areas to ensure each and services, will see
business is successful and continues to grow.
Phone: 03 9413 1400 In addition to ongoing training, Snooze also
hosts regular meetings, forums and conferences
sustainable business
VAST FURNITURE & HOMEWARES
for franchisees to network with colleagues and
15-17 Millennium Cct
Helensvale QLD 4212
learn more about the business. This ensures growth.”
each franchisee is aware of company news, able
Phone: 07 3252 7675
to speak directly with the senior management Karen Wren.
team, and be the first to preview new products
WILD CARDS & GIFTS
Suite 3.06 Axis Corporate Centre and technologies from suppliers.
46-50 Kent Road Locations available: Australia-wide
Mascot NSW 2020 Signs & Graphic Services
Phone: 02 9098 2800

WORKOUT WORLD “If you change your mind, AVANTI SIGNS

18A Pittwin Road
Phone: 0402 733 092
Capalaba QLD 4157
YOGURBERRY AUSTRALIA you can terminate the Phone: 1800 617 100
22 Picken Street
Silverwater NSW 2128
Phone: 02 9748 2233
franchise agreement SIGN*A*RAMA
Phone: 1800 662 663

within seven days SIGNS ON THE MOVE

“FCA members share a PO Box 299

of entering into the Geelong VIC 3220

Phone: 0408 322 289
common method of doing
agreement or making a SIGNWAVE
World Link Centre, Suite 114
business – not a common 189E South Centre Road
payment.” Tullamarine VIC 3043

business.” Dr Michael Schaper.

Phone: 03 9604 5200

Franchise Council of Australia.

103
 AUSTRALIAN franchise listings

Telecommunications Travel

ALLPHONES CON-X-ION
Level 7, 3 Rider Blvd PO Box 283
Rhodes NSW 2138 Ashmore City QLD 4214
Phone: 13 8000 Phone: 07 5556 9888

CRAVE COMMUNICATIONS HARVEY WORLD TRAVEL

PO Box 1131 PO Box 6004, Shoppingworld
Newport NSW 2106 North Sydney NSW 2059
Phone: 02 8705 6205 Phone: 02 9957 3688

TELCOINABOX JETSET TRAVELWORLD GROUP

10/9 Hunter Street Level 3, 77 Berry Street
Sydney NSW 2000 North Sydney NSW 2060
Phone: 1300 683 526 Phone: 02 8229 4000

TELECHOICE
74 Eastern Road
South Melbourne VIC 3205 vending
Phone: 03 8699 2555
AUSTVENDING
WIRELESS ANYWHERE GROUP
261 Church Street
Unit 1, 76 Reserve Road
SA 5082
Artarmon NSW 2064
Phone 1300 769 967
Phone: 1300 665 014
BOX CORPORATION
‘yes’ OPTUS SHOP
PO Box 156
Singtel Optus Pty Limited
North Fremantle WA 6159
1 Lyonpark Rd, Macquarie Park NSW 2113
Phone: 08 9200 2251
Phone: 02 9870 7495
CUPA NUTZ
3 Herbert Street
Trade & Services Parkdale VIC 3195
Phone: 0425 838 800
ECOSMART HOT WATER
PO Box 6089 GAMEKING AUSTRALIA
Silverwater NSW 2128 PO Box 348
Phone: 133 326 Morisset NSW 2264
Phone: 0414 868 500
JIM’S ANTENNA’S
Phone: 131 546 KOALA KRANE
Unit 204/360 Marine Parade
JIM’S ELECTRICAL Labrador QLD 4215
Phone: 131 546 Phone: 0427 888 635

JIM’S GLASS MOVIEMATE AUSTRALASIA

Phone: 131 546 PO Box 944
Bribie Island QLD 4507
JIM’S PLUMBING Phone: 0458 818 706
Phone: 131 546
PROVENDER VENDING
JIM’S SECURITY DOORS Unit 3, 207 Young Street
Phone: 131 546 Waterloo NSW 2017
Phone: 1800 121 111
JIM’S SOLAR
Phone: 131 546 RP VENDING
Unit 23, 9 Powells Rd
PLATINUM ELECTRICAL CONTRACTORS Brookvale NSW 2100
PO Box 6234 Phone: 1800 066 112
Rouse Hill NSW 2155
Phone: 1800 752 846
Workplace Health & Safety
SCROOZ
5-11 Jardine Drive
Redlands Business Park HIP POCKET WORKWEAR & SAFETY
Redland Bay QLD 4165 27-31 Kennedy Street
Phone: 07 3829 1993 East Bendigo VIC 3550
Phone: 03 5441 6445
SHOWER SURGEON
PO Box 208 SAFETYQUIP
Oaklands Park SA 5046 PO Box 1332
Phone: 0412 135 647 Noosa Heads QLD 4567
Phone: 07 5455 3822

TESTEL
“Franchising has been PO Box 291
Unley SA 5061
adapted and exists in Phone: 1300 881 116

THE DRUG DETECTION AGENCY

many various forms Phone: 1300 4DETECTION

around Australia, in
the majority of industry
sectors.”
Nasser Abdu.

104
 new zealand franchise listings

ENZED THE WHEEL MAGICIAN

Accounting & Financial Services Private Bag 14906 5 Tania Way
Panmure, Mount Wellington Paparangi, Wellington
Auckland Phone: 0800 537 233
BUSY BOOKKEEPING Phone: 09 574 1744
PO Box 851
Robina QLD 4226 AUS EXTREME AUTOMOTIVE PARTS DISTRIBUTORS
Phone: +61 7 5553 8200 PO Box 1518
Beauty Products & Services
Hamilton
CAL SYSTEMS Phone: 0800 498 7363 CACI
PO Box 221 7c Taylors Road
Waikanae FINAL TOUCH Morningside
Phone: 04 293 6899 PO Box 1083 Auckland
Cambridge 3450 Phone: 0800 438 438
ENABLEME Phone: 09 358 1141
PO Box 498 JUST CUTS
Shortland Street, Auckland IMPORT4LESS Phone: 09 360 9603
Phone: 021 760 046 Phone: 03 528 1003
LUSH LASHES
FIFO CAPITAL HONDA 29a Marina Grove
PO Box 851 PO Box 97-340 Lower Hutt Wellington
Robina QLD 4226 AUS South Auckland Mail Centre Phone: 0800 587 4527
Phone: 0800 333 436 Manukau City
Phone: 09 262 7304 RODNEY WAYNE
FIRST CLASS ACCOUNTS PO Box 825
PO Box 851 MAG & TURBO WAREHOUSE Shortland Street
Robina DC QLD 4226 AUS PO Box 97528 Auckland 1140
Phone: 0800 777 552 Manakua Phone: 09 358 4644
Phone: 0800 MAGS 4 U
HUMPHRIES ASSOCIATES TEETH WHITENING ASSOCIATES
PO Box 13 676 MARSHALL BATTERIES Suite 1 (Ground Floor)
Auckland NZ PO Box 36026 291 Tamaki Drive, Kohimarama
Phone: 09 634 3150 Lower Hutt Auckland 1071
Wellington Phone: 09 578 3282
JUST LOANS Phone: 04 568 4269
PO Box 2560 TONI&GUY
Dunedin 9044 MAZDA NEW ZEALAND Phone: 09 847 9219
Phone: 0800 333 455 PO Box 132057
Sylvia Park WAXNLASER
MIKE PERO MORTGAGES Auckland 1644 Phone: 0800 838 329
PO Box 2060 Phone: 0800 800 626
Christchurch 8015
Phone: 03 377 7440 MIDAS NEW ZEALAND
PO Box 305521 Building Products & Services
NEW ZEALAND HOME LOANS Triton Plaza, North Shore
PO Box 161 Auckland 0757
A BUYER’S CHOICE HOME INSPECTIONS
Hamilton 3240 Phone: 09 415 0232
Phone: 0800 863 636
Phone: 07 839 0998
MINI TANKERS FUELS & OILS
ACCESSMAN
NEW ZEALAND POST & KIWIBANK Unit 3, 110 Mays Road
2 Alloy Street
Level 12, New Zealand Post House Onehunga, Auckland
Sockburn Christchurch
7 Waterloo Quay Phone: 09 622 2671
Phone: 03 341 3566
Wellington 6011
Phone: 09 336 8284 MOTIVITY FRANCHISING
ADEN FRANCHISE GROUP
Suite 170, 15 Albert Ave
10 Boston Road
SMALL BUSINESS ACCOUNTING Broadbeach QLD 4218 AUS
Mt Eden Auckland
PO Box 47 818 Phone: +61 425 239 863
Phone: 09 377 6311
Ponsonby, Auckland
Phone: 0800 114 722 NOVUS
AERIAL MASTER
Phone: 03 366 0870
345a Rosetta Road
THE INTERFACE FINANCIAL GROUP
Paraparaumu
Phone: 09 302 7704 OIL CHANGERS NEW ZEALAND
Wellington 5032
Unit 12 / 14 Acheron Drive
Tel: 0272 218 763
Christchurch
Advertising & MARKETING Phone: 03 343 6080
CORESTEEL BUILDINGS
Phone: 09 438 1562
PIRTEK
GIGGLE TV 10 Ross Reid Place
CUTSHOP
Phone: 06 355 3480 East Tamaki Auckland
67/H Elizabeth Knox Place
Phone: 09 274 6925
Mt Wellington Auckland
Phone: 0800 CUTSHOP (+64 9 666 632)
Automotive Products & Services RESIN WELD
Phone: 0-9-827 6153
DECK AND FENCE PRO
378 Crawford Road
0800 2 FIX IT PIT STOP
Te Puna, Tauranga 3171
Phone: 0800 234 948 PO Box 12240
Phone: 07 5525 311
Penrose Auckland
AA AUTO SERVICE & REPAIR Phone: 09 634 3666
DIAMOND FUSION
PO Box 5
PO Box 60351
Auckland SNAP-ON TOOLS
Titirangi 0642
Phone: 09 966 8800 PO Box 6077
Phone: 0800 667 278
Seven Hills NSW 2148 AUS
AUTO ONE Phone: 0800 762 766
DREAM DOORS
PO Box 3342
PO Box 31
Napier SUCKIE MOTO FRANCHISING
Lake Hawea 9345
Phone: 06 843 5949 PO Box 54224
Phone: 03 443 5133
The Marina
COLORGLO INTERNATIONAL Auckland 2144
FIREWATCH
Phone: 09 524 6214 Phone: 021 278 2566
8c Piermark Drive
Albany Auckland 0632
DRI WASH ‘N GUARD THE TOUCH UP GUYS
Phone: 09 415 3337
PO Box 3410 444b Beach Road
Narrellan DC NSW 2567 AUS Murrays Bay
Phone: +61 2 4648 6100 Auckland 0630
Phone: 0800 759 363

105
 NEW ZEALAND franchise listings

FIX IT BUILDING SERVICES LATITUDE HOMES REZLAB GROUP HOLDINGS

PO Box 31632 PO Box 72512 57 Higgins Road
Lower Hutt Wellington Papakura 2244 Hamilton
Phone: 09 444 4167 Phone: 09 298 5811 Phone: 0800 REZLAB

FLETCHER ALUMINIUM LOCKWOOD HOMES SHED BOSS

PO Box 14107 Private Bag RO 3034 Phone: 0 7 579 1525
Panmure, Mount Wellington Rotorua
Auckland Phone: 07 347 7691 SIGNATURE HOMES
Phone: 09 574 1500 PO Box 305393
MAGNETITE Triton Plaza
FLOORING DESIGN Australia North Shore City 0757
PO Box 5136 Phone: +61 2 9565 4070 Phone: 09 415 2468
Greenmeadows, Napier 4145
Phone: 027 559 2281 MITRE 10 SPOUTING ON THE SPOT
Private Bag 102925 PO Box 58 404
GENERATION HOMES North Shore Mail Centre Botany Manukau
Phone: 0274 908 399 Auckland Phone: 09 265 2147
Phone: 09 443 9900
GJ GARDNER SUNBRIGHT LAMP DISTRIBUTORS
19 Tarndale Grove MODA Phone: 09 478 9824
Albany 0751 PO Box 21709
Phone: 09 415 2488 Henderson Auckland SUPERBUILD
Phone: 09 835 2221 Phone: 0800 GO 4 SUPER
GRANITE TRANSFORMATIONS
7/5 Talavera Road MR FENCERS SYSTEMS TACA NZ
North Ryde NSW 2113 AUS PO Box 5343 Australia
Phone: +61 2 8817 5900 Frankton Hamilton Phone: +61 3 8727 5000
Phone: 07 855 6010
HAMMER HARDWARE TASMAN INSULATION
Private Bag 102925 MR PLUMBER PO Box 12 069
North Shore Mail Centre PO Box 112-305 Penrose Auckland
Auckland Auckland 1642 Phone: 09 579 2139
Phone: 09 443 9953 Phone: 0800 800 202
THE BARN COMPANY
HORIZON HOMES MR SANDLESS NZ Phone: 09 438 1562
PO Box 805 Phone: 0800 744 693
Orewa, Auckland TINT PRO
Phone: 027 412 5373 NAKED POOL COMPANY PO Box 13 108
24 McColl Street Onehunga
HOTONDO HOMES Newmarket Auckland Phone: 0800 846 877
Australia Phone: 0800 204 044
Phone: +61 3 9559 5000 VENLUREE
NAVIGATION HOMES Phone: 09 913 4185
HRV VENTILATION 673 Karaka Road
Phone: 0800 HRV123 Auckland 2580 VERSATILE HOMES AND BUILDINGS
Phone: 09 294 6135 Phone: 0274 970 128
HYDRAULINK
PO Box 12826 NEW ZEALAND HEAT PUMPS UVTEC
Penrose Auckland PO Box 35202 PO Box 20
Phone: 09 525 2626 Shirley Christchurch Tauranga
Phone: 0800 200 400 Phone: 07 548 2723
JENNIAN HOMES
PO Box 847 NZ FLOORSANDING CO WARMUP NEW ZEALAND
Tauranga 3140 PO Box 13286 Phone: 09 820 3850
Phone: 07 578 2301 Tauranga 3141
Phone: 0800 693 566 WET SEAL
JUST CABINS PO Box 33-720
PO Box 68171 PINKFIT Takapuna Auckland
Newton PO Box 12 069 Phone: 0800 436 000
Auckland 1145 Penrose, Auckland
Phone: 021 716 776 Phone: 021 814 113 WINDOW DRESSINGS
Phone: 021 345 109
KINETIC ELECTRICAL PLACEMAKERS
PO Box 8628 150 Marua Road
Havelock North Mt Wellington 1134
Hawke’s Bay Auckland City Business Services
Phone: 06 878 1103 Phone: 09 525 5100
ACARDO WORKPLACE SAFETY SUPPLIES
KITCHEN STUDIO PLUMB’IN Phone: 0508 ACARDO
447B Blenheim Road Private Bag 300 987
Middleton, Christchurch Albany, Auckland ACTIONCOACH
Phone: 03 964 4580 Phone: 09 448 0280 Phone: 09 575 5790
KITCHENS REFRESHED PREP & PAINT PRO ADVANCE INTERNATIONAL
PO Box 75-937 Phone: 07 552 5311 663 Great South Road
Auckland Penrose
Phone: 0800 100 130 PROVISTA BALUSTRADE SYSTEMS Auckland 1061
Phone: 0275 961 264 Phone: 0800 223826
LANDMARK HOMES NZ
PO Box 500 RAINCATCHER SYSTEMS APPARELMASTER
Tauranga Phone: 0800 724 622 PO Box 38456
Phone: 07 578 2295 Wellington Mail Centre
REALTY RETURNS, THE PROPERTY Lower Hutt 5045
LASER ELECTRICAL GROUP IMPROVERS Phone: 04 569 3652
PO Box 19005 Phone: 09 213 7993
Avondale Auckland ARMSTRONG SMARTER SECURITY
Phone: 09 820 3800 REFRESH RENOVATIONS Phone: 029 474 9007
PO Box 109 193
LASER PLUMBING Newmarket Auckland BBX MANAGEMENT
PO Box 19005 Phone: 09 531 5357 PO Box 803
Auckland 1746 L4 106 Gloucester Street
Phone: 09 820 3800 Christchurch
Phone: 03 372 1562

106
BEVINCO
PO Box 12 195
Beckenham
Christchurch
Phone: 03 332 6560
BIG PADDLE COMPANY
Phone: 09 630 7710
CAD PARTNERS
PO Box 65 313
Mairangi Bay Auckland
Phone: 0800 180 400
COMPLETE FIRST AID SUPPLIES
PO Box 69-123
Glendene Auckland 0645
Phone: 09 827 7726
CRESTCLEAN
PO Box 740
Dunedin 9054
Phone: 03 477 1126
DESIGN IMPORTANCE
420 Mt Alexander Road
Ascot Vale VIC Australia
Phone: +61 4 1430 3080
DISTRIBUTION INTERNATIONAL
PO Box 36611
Merivale
Christchurch 8146
Phone: 0800 366 116
ECOMIST
Eastgate Business Park
800 Te Ngae
Rotorua
Phone: 0800 75 75 78
EMBROIDME
PO Box 51890
Pakuranga
Auckland 2140
Phone: 09 577 4223
EXPENSE REDUCTION ANALYSTS
Phone: 04 566 6615
FASTWAY COURIERS NZ
Shed 5, Level 1, Lever Street
Ahuriri
Phone: 06 833 6333
FLO2CASH
PO Box 301 199
Albany
Auckland 0752
Phone: 0800 356 222
GRAFFITI DOCTOR
Phone: 0800 482 437
HELIUM WORK SEARCH
PO Box 1594
Wellington 6140
Phone: 04 916 2180
HUMITECH
Phone: 0800 486 434
KIWIHOST
3/93 Main South Road
Upper Riccarton Christchurch 8442
Phone: 03 343 5007
LEADERSHIP MANAGEMENT
1400 Malvern Road
Glen Iris VIC 3146 AUS
Phone: 0800 333 270
LINK BUSINESS SERVICES
PO Box 12-324
Penrose Auckland
Phone: 09 555 6007
MANDEVILLE MARKETING
PO Box 36743
Merivale Christchurch 8146
Phone: 0508 776 668
MEGA SERVICES
PO Box 3061
Christchurch
Phone: 03 384 4885
MONEY CONCEPTS NEW ZEALAND JUMPING BEANS INTERNATIONAL
2nd Floor, 111 Molesworth Street Phone: 09 475 9204
Wellington 6001
Phone: 02 7255 5951 JUMP SWIM SCHOOLS
Unit6/54 – 56 Paradise Avenue
NEW ZEALAND POST Miami Gold Coast 4220 AUS
Customer Service Centre Phone: 1300 249 241
PO Box 39100
Wellington Mail Centre KEA KIDS CLUB
Lower Hutt 5045 PO Box 75/580
Phone: 0800 501 501 Manurewa 2243 Auckland
Phone: 09 535 2187
OFFICE PRODUCTS DEPOT
Phone: 09 915 4544 KELLY SPORTS
Phone: 09 427 9377
PACK&SEND
Unit 1, 213 Blenheim Road LITTLE KICKERS
Riccarton, South Island Auckland 1025
Christchurch Phone: 09 815 8607
Phone: 021 799 783
MY GYM
PROPERTYSCOUTS PROPERTY MANAGEMENT PO Box 58813
Phone: 03 477 9228 Greenmount Auckland
Phone: 09 274 4949
PROTECTA GLASS
PO Box 722 SKIDS – SAFE KIDS IN DAILY SUPERVISION
Orewa 0946 PO Box 259 262
Auckland Greenmount Auckland
Phone: 02 7292 4640 Phone: 09 576 6602
QJUMPERS SMALLPRINT NZ
PO Box 13354 Australia
Bay Central Phone: +61 1800 762 557
Tauranga
Phone: 0800 QJUMPERS STRETCH-N-GROW
PO Box 65147
RESUME ONE Mairangi Bay Auckland 0741
Unit 27/595 Phone: 09 447 1827
Laurie Southwick Parade
Gulf Harbour 0930 TOYHIRE
Auckland Phone: 09 573 6124
Phone: 09 235 8484
SPEEDY SIGNS
PO Box 51-890 Cleaning Services
Auckland
Phone: 09 577 4223 AMAC
PO Box 48 078
SUPER SHUTTLE Blockhause Bay
Phone: 09 522 5710 Auckland 0644
Phone: 0800 262 269
TELCOINABOX
PO Box 331-166 AMAZING CLEAN NEW ZEALAND
Takapuna Auckland 0740 Unit 7, 21 Railside Place
Phone: 0800 7 TELCO Frankton Hamilton NZ 3204
Phone: 0800 2 AMAZE (2 26293)
THE ALTERNATIVE BOARD
Phone: 09 446 0963 BUSY BEE CLEANING SERVICES
PO Box 6423
THEXTON ARMSTRONG Upper Riccarton Christchurch 8442
Phone: 02 7509 3385 Phone: 03 423 9688
CEILING MASTER
Children’s Products & Services PO Box 20396
Christchurch 5
Phone: 03 365 5111
ABACUS MATHS ACADEMY
42 Ascot Ave CLEAN PLANET FRANCHISE
Remuera Auckland 1050 51c Hastie Avenue
Phone: 09 5221 238 Mangere Bridge
Auckland 2022
BABY ON THE MOVE Phone: 09 622 0828
84 Wech Drive
Warkworth North Auckland 0910 CLEANCORP FRANCHISE SYSTEM
Phone: 09 422 2285 PO Box 37948
Parnell, Auckland 1151
BOOKENDS NEW ZEALAND Phone: 09 307 2970
PO Box 36514
Merivale Christchurch 8146 CLEANTASTIC COMMERCIAL CLEANING
Phone: 03 377 9555 PO Box 7425
Taradale Napier 4141
CHIPMONKS PLAYLAND & CAFÉ Phone: 06 843 320
Port Building 9-13 George Street
Dunedin 9023 COOKRIGHT KITCHEN SERVICES
Phone: 03 472 8480 PO Box 3183
Hawkes Bay Mail Centre, Napier 4142
GRASSHOPPER SOCCER Phone: 06 354 3150
Phone: 04 889 2013
CREST COMMERCIAL CLEANING
JELLYBEANS MUSIC NZ PO Box 740
9 Lockhart Place Dunedin 9054
Mt Wellington, Auckland Phone: 03 477 1126
Phone: 09 576 9902
107
 NEW ZEALAND franchise listings

CREWCUT
45a Princes Street, PO Box 90815 Distribution Food - Bakeries
Northcote Auckland 1030
Phone: 09 481 0004
ANCHOR FRANCHISE
ENVIRO CLEAN & RESTORATION Private Bag 75806
Unit 1, 35 Maurice Road Manurewa Auckland
Penrose Auckland 1642 Phone: 09 295 2700
Phone: 09 636 1320
AUSSIE FARMERS DIRECT
GREEN ACRES FRANCHISE GROUP Building 2, 9 Ferndell Street
PO Box 41271 Granville NSW 2142 AUS
St Lukes Auckland 1346 Phone: 1300 MILKMAN
Phone: 0800 803 200
LIFETIME DISTRIBUTORS
GREEN CLEEN 135b Morrin Road
Unit 39, 5 Ponderosa Parade Mt Wellington Auckland BAKERS DELIGHT
Warriewood NSW 2103 AUS Phone: 09 574 6695 36 Enfield Street
Phone: (AUS) 1300 550 523
Mt Eden, Auckland, 1024 New Zealand
THE TRUSTY DELIVERY CO
JANI KING (NZ) PO Box 16-381 Contact: Franchisee Recruitment Team
66 Hillside Road Christchurch 8441 Phone: 0800 225 388
Glenfield Auckland Phone: 0800 443 355 Email: franchiserecruitment@bakersdelight.
Phone: 09 441 9996 co.nz
Website: www.bakersdelight.co.nz
JET CLEANING SERVICES
Po Box 68 454
“Taking on a new Business description:
Newton Auckland 1145 Bakers Delight has over 700 bakeries worldwide
Phone: 09 302 1536 franchise can be very employing more than 15,000 people, serving 2
million regular customers per week throughout
LOVEN
PO Box 202 064, Southgate Post Centre
exciting, but it can also New Zealand, Australia and Canada.
As a Bakers Delight franchisee you will be
Takanini Auckland provided comprehensive baking and business
Phone: 09 296 5328 be quite daunting for training as well as ongoing support to allow
you to operate your own successful bakery. No
PARAMOUNT SERVICES
1st Floor, 4 Murdoch Road someone new.” previous bakery experience is necessary.
Bakers Delight has been helping to satisfy
Grey Lynn Auckland 1002 New Zealand’s love of freshly baked bread
Phone: 09 376 7850 Karen Wren.
since 1995, and continues to support growing
demand for nutritionally sound produce.
PRESTIGE HOME GROOMERS
12 Woodleigh Place Take the first step and contact the Bakers
Ohauiti Tauranga Educational & Training Systems Delight franchise recruitment team.
Phone: 07 543 2090 New and existing bakeries are available for
purchase across New Zealand.
LCF FUN LANGUAGES
SELECT CLEANING Year Established: 1995
PO Box 89060
PO Box 22313, Hunter’s Corner Number of Franchise Outlets:
Torbay Auckland NZ
Manukau Auckland 30 across New Zealand
Phone: 0800 836 000
Phone: 021 661 695
Investment required: 30% or $150,000
MATHZWISE Training & Support: Full business and baking
SOFTWASH
Phone: 07 886 0965 training provided as well as ongoing operational
PO Box 20293
Hamilton 3241 and network support.
NUMBER WORKS ’NWORDS
Phone: 07 848 1700 Locations available: Across New Zealand
Phone: 07 848 2574

PACIFIC SIMULATORS 2010 BRUMBY’S BAKERIES

Computer Products & Services Unit 2, 103 Main South Road 10F Morningside Drive
Sockburn Christchurch 8042 Morningside Auckland 1025
Phone: 03 343 0864 Phone: 0508 278 6297
CARTRIDGE WORLD
Phone: 03 446 8600
BRUMBY’S GO!
COMPUTER SOLUTIONS SALES & SERVICE Entertainment PO Box 1549
PO Box 11-193 Southport QLD 4215 AUS
Palm Beach Papamoa 3151 Phone: 0800 843 452
Phone: 07 571 0235 KIWIKRANE
PO Box 41398 CITY CAKE COMPANY
COMPUTER TROUBLESHOOTERS St Lukes Auckland 1346 Phone: 022 042 8824
Phone: 0800 728 768 Phone: 09 307 0810

GEEKS ON CALL LOLLIPOPS PLAYLAND & CAFÉ

20a Rempstone Drive Food – Coffee & Cafés
Australia
Phone: +61 408 847 524 Halswell Christchurch
Phone: 04 565 1569 BB’S CAFÉ
GEEKS ON WHEELS PO Box 112-260
PO Box 9780 MEGAZONE LASER GAMES Penrose Auckland
Marion Square Wellington 6141 PO Box 78396 Phone: 09 525 7700
Phone: 04 891 0269 Grey Lynn Auckland
Phone: 09 360 2900 BREAKERS CAFÉ & BAR
NEED A NERD Phone: 06 834 0537
PO Box 86
Clive Hawke’s Bay 4148 BUGGER CAFE
Phone: 0800 633 326 “Carrying out your due Phone: 027 551 0963

CAFE2U NZ
“A good leader runs with diligence on every Building 7, 81 Frenchs Forest Road East
Frenchs Forest NSW 2086 AUS
the team as opposed to aspect of your intended Phone: 0508 004 388

CAFÉ BOTANNIX
telling them what to do franchise system is vitally Phone: 09 451 9119

and where to go.” important.” CARL’S JR.

Phone: 021 276 9769

Bob Beaumont. Franchise Association of New Zealand.

108
CHOCOLATERIA™ SAN CHURRO
Suite 103, 425 Docklands Drive
Docklands VIC 3008 AUS
Phone: (AUS) 1300 797 620
COFFEE CULTURE
Phone: 03 377 2605
COLUMBUS COFFEE
PO box 911 030
Victoria Street West
Auckland CBD
Phone: 0800 100 110
ESQUIRES COFFEE HOUSE
PO Box 6570, Wellesley Street
Auckland CBD
Phone: 0800 843 452
GLORIA JEAN’S COFFEES
Phone: 09 520 6477
HOLLYWOOD BAKERY
1H Henry Rose Place
Albany Auckland 632
Phone: 021 471 776
ICON COFFEE
PO Box 25088
St Heliers Bay
Auckland 1740
Phone: 09 524 5847
ILLY ESPRESSO BAR
Phone: 021 707 758
JAMAICA BLUE NZ
PO Box 137228
Parnell Auckland
Phone: 09 377 1901
MEGA CAFÉ
Phone: 0800 100 110
MUFFIN BREAK
PO Box 137-228
Parnell Auckland 1151
Phone: 09 377 1901
MUZZ BUZZ
Phone: 09 359 9068
NEW YORK DELI
Phone: 03 968 4924
PALEO CAFÉ
Australia
Phone: +61 7 4225 5388
ROBERT HARRIS CAFÉ
PO Box 58095
Greenmount Manakau 2141
Phone: 0800 426 333
SHAKY ISLES COFFEE CO
Phone: 09 529 9177
SHINGLE INN CAFÉ
Australia
Phone: +61 7 3399 3000
SIERRA COFFEE
Phone: 09 444 4369
STREETWISE COFFEE
Phone: 06 364 5733
THE COFFEE CLUB
PO Box 78-203
Grey Lynn Auckland 1245
Phone: 09 304 0008
THE COFFEE GUY
PO Box 37526
Parnell Auckland
Phone: 09 309 9727
THE COFFEE SHOT
Phone: 03 472 8618
THEOBROMA CAFES, LOUNGES AND BARS
Australia
Phone: +61 3 9480 1030
XPRESSO DELIGHT
Phone: 021 875 431
THE ORIGINAL CALIFORNIA BURRITO
Food – Restaurants COMPANY
& Dining Rooms PO Box 106 956
Auckland 1143
COBB & CO Phone: 09 354 4815
Phone: 021 483 500
VALENTINES RESTAURANTS
HELL Phone: 09 444 4819
Phone: 027 364 2431
HOG’S BREATH CAFÉ
PO Box 8068 Food – Retail
Cleveland QLD 4163 AUS
Phone: 1800 HOGSTER
COOKIE TIME
789 Main South Road
Templeton 8042
Phone: 03 349 6161
DONUT KING NZ
PO Box 1549
Southport QLD 4215 AUS
Phone: (AUS) 1800 067 619
THE FISHMONGER SEAFOOD DELICATESSEN
PO Box 137340
Parnell Auckland
La Porchetta Phone: 02 158 8880
192 Mahoney’s Road
FRUIT WORLD
Thomastown VIC 3074
8 Monahan Road
Contact: Brendan Flanagan Mt Wellington Auckland
Phone: +61 3 9460 6700 Phone: 09 274 0876
Fax: +61 3 9460 3099
GOLDEN NUTS FRANCHISING NZ
Email: franchising@laporchetta.co.nz
61A Athens Road
Website: www.laporchetta.com
Onehunga Auckland
Business description: Phone: 021 126 3059
La Porchetta are the market leaders in cooking
quality, Italian food with fresh ingredients. HOLLAND & BARRETT
The first La Porchetta Restaurant opened in Samuel Ryder House
1985, in Melbourne’s inner city Italian hub. It Townsend Drive, Attleborough Fields
soon became renowned as a special place Nuneaton UK, CV11 6XW
to experience delicious food, love, and, a Phone: (UK) +44 2476 244 543
passion for life. Recently celebrating 30 years in
LENARD’S CHICKEN
business, La Porchetta is now looking to expand
Level 1, 225 Montague Road
their network of Franchises throughout Australia
West End QLD 4101 AUS
and New Zealand. Purchasing a La Porchetta
Franchise provides a fantastic opportunity to Phone: +61 7 3100 7800
own your own slice of La Porchetta
LIME JUICE BAR
Membership: FCA & FANZ
PO Box 12-240
Year established: 1985 Penrose Auckland
Number of franchise outlets: Approx 60 Phone: 09 634 3666
Investment required: Site dependant $300K +
Training & support: Our informative and MAD BUTCHER
intensive training program includes a 6-week Phone: 09 531 5910
session that covers every aspect of owning a
La Porchetta franchise. The session involves MEDITERRANEAN FOOD WAREHOUSE
practical, on-site training including purchasing, Phone: 04 939 8100
recruitment, products, suppliers, customer
MR WHIPPY
service, financial reporting and marketing
PO Box 133-070 East Ridge
tips to provide you with the all the necessary
Auckland 4416
information and skills required to successfully
Phone: 09 521 9325
run restaurants.
Locations available: NSW, QLD, WA, VIC, MR WOO SUSHI
TAS & NZ
Phone: 021 781 250
NEW ZEALAND NATURAL ICE CREAM
LJS FISH AND CHIPS RESTAURANT 1 Accent Drive
PO Box 110 East Tamaki Auckland
Whitford Auckland 2149 Phone: 09 274 6168
Phone: 09 530 8090
SIMPLY SQUEEZED
LONE STAR PO Box 71
Phone: 03 374 3208 Bay View Napier 4149
Phone: 06 836 7066
MCDONALDS RESTAURANTS NEW ZEALAND
PO Box 6644 SUPER LIQUOR HOLDINGS
Wellesley Street Lvl 7, 182 Broadway
Auckland 1141 Newmarket Auckland 1023
Phone: 0800 622 227 Phone: 03 361 2719
MEXICALI THE CHEESECAKE SHOP
PO Box 109 255 PO Box 58 599
Newmarket Auckland Botany Auckland
Phone: 09 522 0990 Phone: 09 274 5680
PIZZA HUT THE NZ MANUKA EGG COMPANY
Phone: 09 525 8700 Phone: 03 485 9660
SPAGALIMIS ITALIAN PIZZERIA YÖGG
Phone: 0800 113 113 Phone: 09 531 5911
109
 NEW ZEALAND franchise listings
FOREVER GREEN
Food – Take Away 41 Morrin Road
St Johns Auckland 1072
Phone: 09 533 6450
BLACK FOREST WAFFLE HUT
Phone: 03 688 6064 JAMES MARX HYPNOSIS
PO Box 11153
BURGERFUEL Papamoa
PO Box 14 7320 Bay of Plenty 3151
Ponsonby Auckland Phone: 02 137 3523
Phone: 09 376 6007
JETTS FITNESS 24/7
BURGER WISCONSIN 7 Auburn Street
PO Box 24427 Takapuna North Shore
Wellington 6142 Takapuna
Phone: 04 384 9000 Phone: 09 947 6534
CRUST GOURMET PIZZA NOT BIG ENOUGH
Phone: 0800 894 199 PO Box 31-597
Lower Hutt Wellington
DOMINO’S PIZZA Phone: 021 248 1735
Australia
Phone: +61 7 3633 3333 PLUS FITNESS 24/7
PO Box 76
FRITZ WEINERS Camden NSW 2570 AUS
Phone: 0800 4 FRITZ Phone: (AUS) +61 2 4648 2099
HABITUAL FIX SNAP FITNESS 24/7
PO Box 101-622 1005 Ferry Road
North Shore Mail Centre Ferrymead Christchurch 8022
Phone: 09 965 1300 Phone: 021 243 4440
JESTERS PIES SNOREPRO NEW ZEALAND
PO Box 33-1185 PO Box 1099
Takapuna North Shore City Wellington
Phone: 09 442 4680 Phone: 04 801 7225
KIWIYO
Phone: 021 339 644 Home Services
OPORTO NEW ZEALAND
PO Box 251 275 0800 SUNSHADE
Pakuranga Auckland 514 Queen Street West
Phone: 09 379 0820 Hastings 4122
Phone: 06 876 9675
RACK N ROLL RIBS
Phone: 09 555 1492 AIRIFY
Phone: 09 377 7735
SUBWAY
Level 1, Unit B3 Corinthian Office Park ALU RESTORE
17 Corinthian Drive 183 Otonga Road
Albany Auckland Rotorua Bay of Plenty 3201
Phone: 09 415 3091 Phone: 07 347 7186
SUMOSALAD AT YOUR REQUEST
Australia Phone: 0800 297 297
Phone: +61 4 0105 5437
BATHROOM DIRECT
THE PITA PIT Phone: 021 959 796
Phone: 09 486 4664
CONTACT ROCKGAS
URBAN TURBAN NEW ZEALAND PO Box 624
Unit C, 26 Aviemore Drive Wellington
Highland Park Auckland Phone: 03 373 6411
Phone: 09 538 0833 COOLTIME
PO Box 12242
WHOLLY BAGELS & PIZZA Chartwell Hamilton
PO Box 33 234 Phone: 07 854 1518
Petone Lower Hutt 5046
Phone: 021 2722 422 ECO INSULATION
PO Box 305470
ZEXX NZ Triton Plaza
Phone: 0800 556 022 North Shore City 0757
Phone: 09 477 0270
Health & Fitness EXCEED HOME NETWORK
Phone: 0800 252 736
ANYTIME FITNESS
EXPRESS BUSINESS GROUP
PO Box 15409
Phone: 0800 397 737
Dinsdale Hamilton
Phone: 07 839 0209
GROUTPRO
378 Crawford Road, RD1
CLUB PHYSICAL
Te Puna Tauranga
Phone: 09 417 0071
Phone: 07 552 5311
CONTOURS
Phone: 0800 46 4475
HARRISONS ENERGY SOLUTIONS
PO Box 33858
Takapuna Auckland
FMK KERATIN HAIR STRAIGHTENING SALON
Phone: 021 933 322
Phone: 09 488 4700
HEALTH SMART HEAT PUMPS
FOOT MECHANICS
PO Box 13540
Phone: 03 377 5441
Tauranga 3141
Phone: 07 579 4073
110
HEALTHY AIR
Phone: 03 352 6986
HIRE A HUBBY
PO Box 37 281
Parnell Auckland
Phone: 0800 248 229
HOME INSTEAD SENIOR CARE
PO Box 4245
210 Collingwood Street
Hamilton
Phone: 07 3720 8400
HOME PLUS
PO Box 31015
Milford Auckland
Phone: 09 478 8018
INNOVATIVE INTERIORS
245 Allright Place
Auckland
Phone: 09 570 5029
INSULTECH GROUP
Phone: 09 263 9770
METICULOUS HOME SERVICES
PO Box 31520
Milford Auckland
Phone: 09 449 2004
MR GREEN AUCKLAND
Phone: 09 414 6949
RAINAWAY SPOUTING ON THE SPOT
PO Box 58 404
Botany Manukau
Phone: 09 265 2147
SEAL A FRIDGE
Australia
Phone: +61 4 0847 1950
SPIDERMAN
Phone: 03 455 3793
THERMAWOOD
PO Box 1007
South Melbourne VIC 3205 AUS
Phone: 0455 555 330
V.I.P. HOME SERVICES
2/34 Cavendish Drive
Manukau City NZ 2104
Phone: 09 263 0544
WINDOW CLEANING PLUS
Phone: 0800 000 309
WINDOW TREATMENTS
PO Box 6260
Upper Riccarton Christchurch 8442
Phone: 021 338 031
Hotels, Motels & Apartments
BELLA VISTA ACCOMODATION
PO Box 262
Oamaru 9444
Phone: 03 4379 055
BEST WESTERN
PO Box 1987
North Sydney
NSW 2059 AUS
Phone: 0800 2378 93
QUEST SERVICED APARTMENTS (NZ)
Level 4, 19-21 Como Street
Takapuna Auckland
Phone: 09 366 9680
“Women are standing
up to be counted in the
franchise sector.”
Corina Vucic.
 THE DRUG DETECTION AGENCY (TDDA) REALSURE THE HOUSE INSPECTORS
Landscaping & Gardening PO Box 301678 PO Box 48034
Albany, North Shore City 0752 Silverstream Wellington
Phone: 02 1917 148 Phone: 04 939 0296
ARCHGOLA
Phone: 09 426 0013 THE MOVING BOX GUY SITEFINDERS
PO Box 302 540 Phone: 027 919 4349
BRUCIES LAWNMOWING & GARDEN CARE North Harbour
Phone: 09 267 7244 Auckland 751 TALL POPPY REAL ESTATE
Phone: 0800 210 210 Phone: 027 4432 897
CENTRAL LANDSCAPE & GARDEN SUPPLIES
PO Box 64132 THE SHOT MOBILE THE NZ HOUSE INSPECTION COMPANY
Botany Auckland 2163 PO Box 65 63 Moana Road
Phone: 09 273 5352 Port Chalmers Plimmerton Wellington
Dunedin 9023 Phone: 0800 751 751
ECOTEC SYSTEMS Phone: 03 472 8618
40 Anderson Lane TOP SNAP
RD 2 ULTRA SCAN Phone: 0508 867 762
Tauranga 3172 47 Piakoiti Road
Phone: 07 548 1414 Walton 3475 TRIPLE O PROPERTY MAINTENANCE
Phone: 05 0885 8727 1/51 Parer Road
JIM’S MOWING Airport West Vic 3042
Phone: 03 377 5544 Phone: 03 9310 3911

JIM’S TREES & STUMP REMOVAL Pool & Spa WHATS UP HOUSE INSPECTIONS
Phone: 06 843 2848 Phone: 021 952 397

KWIK KERB POOLWERX

PO Box 103 PO Box 718
Mt Ommaney QLD 4074 AUS Toowong QLD AUS Recreation & Leisure
Phone: 0800 865 945 Phone: 0800 543 419
CINDERELLA LIMO
LAWN FIX SWIMART POOL & SPA SERVICES Australia
Phone: 07 548 0008 Private Bag 99942 Phone: +61 4 1171 5300
Newmarket, Auckland
PALMERS GARDEN WORLD Phone: 09 525 7570 FLIP OUT NEW ZEALAND
PO Box 331 586 Phone: 0417 422 897
Takapuna Auckland
Phone: 09 443 9910 Printing & Copying LITTLE DRIBBLERS
Phone: 04 586 6006
PIMP MY LAWN
PO Box 2437 PRINTING.COM READY STEADY GO KIDS
Stortford Lodge 16-18 Cashew Street Australia
Hastings 4153 Grenada North, Wellington Phone: +61 1 300 766 892
Phone: 0800 111 001 New Zealand
Phone: +64 4 232 7653
RUGBYTOTS NZ
RAPID LAWN Phone: 021 878 335
Phone: 021 365 296 SNAP PRINTING
PO Box 8414, Symonds Street
WOOLGRO Auckland CBD, Auckland
Phone: 09 570 1985 Phone: 09 379 0822 Rent or Hire
YARD ART & MOULDS INTERNATIONAL
Phone: 09 431 3176 AVIS RENTAL
Real Estate & Property Services Private Bag 92802
ZONES LANDSCAPING SPECIALISTS Penrose Auckland 1642
Phone: 021 118 5810 Phone: 09 525 2850
GREEN DOOR COMMISSION FREE
REAL ESTATE
64 Montgomery Square BETTA RENTAL CARS
169 Main Highway
Mobile Franchises Nelson 7010
Elleslie Auckland
Phone: 03 546 9332
Phone: 09 525 2951
BARK BUSTERS HARCOURTS
Phone: 0800 167 710 7-9 Alpers Avenue DVDNOW KIOSKS
Newmarket 1023 Phone: 0800 DVDNOW
DRIVING MISS DAISY Phone: 09 520 5569
PO Box 8489 HANDY RENTALS
Havelock North 4157 LJ HOOKER GROUP 248 Thorndon Quay
Phone: 06 877 0072 Level 3, 3 City Road Thorndon Wellington
Auckland 1010 Phone: 04 470 7710
FIBRENEW Phone: 09 308 0450
PO Box 29-300 HERTZ
Fendalton Christchurch MIKE PERO REAL ESTATE Private Bag 4716
Phone: 03 358 4290 PO Box 29 530 Christchurch 8140
Fendalton Christchurch 8540 Phone: 03 358 6789
FREEDOM COMPANION DRIVING SERVICES Phone 0800 500 123
PO Box 302 424 LAZERBIKE
North Harbour Auckland NEW ZEALAND LETTING AGENTS Phone: 027 682 0122
Phone: 0800 956 956 Phone: 0800 103 203
MR RENTAL
JIM’S TEST AND TAG PROPERTY INDEPTH Unit 6, 706 Great South Road
Phone: 131 546 Phone: 0800 INDEPTH Penrose Auckland
Phone: 0800 111 313
MOBILE HAND CAR & MARINE GROOMING QUINOVIC PROPERTY MANAGEMENT
1300 Weranui Road PO Box 14 268 PEGASUS RENTAL CARS
RDI Silverdale Wellington 6141 PO Box 47 818
Auckland Phone: 04 801 7880 Ponsonby Auckland 1144
Phone: 09 307 3737 Phone: 09 378 7940
RAY WHITE REAL ESTATE
PURE PROTECT PO BOX 6067 RENT-A-DENT
PO Box 9428 Wellesley Street Auckland PO Box 73-105
Newmarket Auckland Phone: 09 377 5069 Auckland Airport
Phone: 09 280 4830 Phone: 09 275 2914
RE/MAX NEW ZEALAND
Level 1, 70 Stanley Street RENTED.ORG.NZ
Parnell Auckland 1010 Phone: 0800 562 3733
Phone: 09 309 8478
111
 NEW ZEALAND franchise listings

ROOM2RENT GODFREYS TAKE NOTE

Phone: 0508 222 464
STORAGE BOX
Unit 1, 2 Amera Place
East Tamaki Auckland
Phone: 09 271 1025
UNITED VIDEO
PO Box 12250
Chartwell Square Hamilton 3284
Phone: 07 853 7035
VIDEO EZY
Phone: 09 302 2229
Retail
ADVANCE FRANCHISE SYSTEMS
PO Box 12 642
Penrose Auckland 1642
Phone: 09 525 3792
AGATHA PARIS
Phone: 0800 AGATHA
BATHROOM WAREHOUSE
PO Box 12075
Central Mall Rotorua
Phone: 07 343 6676
17-21 Cavendish Drive
Manukau Auckland 2104
Phone: 09 263 7636
GUTHRIE BOWRON
Level 4, Unit 5, Textile Centre
1 Kenwyn Street
Parnell Auckland
Phone: 09 306 1040
HARDY’S HEALTH STORES
PO Box 19004
Hamilton
Phone: 07 838 3274
HARRISONS CARPET ONE
PO Box 33858
North Shore Auckland
Phone: 09 488 4710
HARVEY WORLD TRAVEL
Phone: 09 307 1860
ISSIMO
Phone: 03 348 4768
K & B MANNINEN
Christies Jewellery
PO Box 5103
Palmerston North 4441
Phone: 06 825 6117
PO Box 97-063 SAMC
Manukau Auckland
Phone: 09 262 2486
THE 2 N’5 SHOP
Level 2, 87 Devon St East
New Plymouth
Phone: 06 757 2702
THE ATHLETES FOOT
RD 1
Silverdale Auckland 1140
Phone: 0800 BESTFIT
THE CHRISTMAS HEIRLOOM COMPANY
Phone: 07 839 6209
THE SWEETEST LITTLE CHOCOLATE SHOP
PO Box 5474
Wellesley Street Auckland 1141
Phone: 09 374 4550
TOYWORLD
PO Box 8898, Symonds Street
Auckland 1150
Phone: 09 374 1500
Z ENERGY
Phone: 04 498 0200

BEDPOST
PO Box 23-364
Hunters Corner
Paptoetoe 2155 Auckland
Phone: 09 278 1010
BIN INN RETAIL GROUP
PO Box 230271 The Hub
Botany 2163 Auckland
Phone: 09 572 0220
BY NATURE
Phone: 0030 2414 05207
CASH CONVERTERS
PO Box 302212
North Harbour
North Shore 0751
Phone: 09 414 1960
CASHBOX
94 Wairau Road
Glenfield Auckland 0627
Phone: 09 444 7477
CIVIC VIDEO
Level 1, 268-270 Manukua Road
Parnell Auckland 1151
Phone: 09 523 5471
COLOURPLUS
PO Box 83174
Edmonton Auckland
Phone: 09 818 9215
DOLLAR VALUE
Phone: 029 289 6149
DYMOCKS
428 George Street
Sydney NSW 2000 AUS
Phone: (AUS) 1800 643 303
EGG MATERNITY
115 Khyber Pass
Graston Auckland
Phone: 09 523 0398
FOOTLOOSE
Phone: 09 298 0653
FRIDGE FREEZER ICE BOX
Phone: 03 348 4768
FRONTRUNNER
Phone: 03 348 4768
FURNITURE COURT
Phone: 09 277 5465
LOLITA S.A.
Travel
Phone: 00598 2309 0890
CORPORATE CABS
LIQUORLAND 161 Manukau Road
Phone: 09 621 0875 Auckland
Phone: 09 632 0600
MISTER MINIT
Australia
Phone: +61 2 9521 9100
Vending
NIGHT ‘N DAY FOODSTORES
PO Box 5769
AUSTVENDING
Dunedin 9058
261 Churchill Road
Phone: 03 477 2340
Prospect SA 5082 AUS
Phone: (AUS) 1300 769 967
PAPER PLUS
42856, Lambie Drive
COOLSPOT UNLIMITED
Manuakau Auckland
Level 40, 140 Williams Street
Phone: 09 261 1054
Melbourne VIC 3000 AUS
Phone: +61 3 9607 8328
PARA RUBBER
PO Box 259 123
Botany Auckland 2163 PROVENDER NZ
PO Box 11 007
Phone: 09 532 8794
Auckland
POSTSHOP KIWIBANK Phone: 09 525 2767
Phone: 09 336 8284
SIMPLICITY VENDING
31 Claude Street
SADDLERY WAREHOUSE
PO Box 100-780 Hamilton
North Shore Mail Centre Phone: 07 855 2007
Auckland
Phone: 0508 467 734
Workplace Health & Safety
SHOE CLINIC
64 Willis Street
Wellington GLOBAL SAFE NEW ZEALAND
Phone: 04 499 4495 PO Box 2042
Kuripuni Masterton 5824
Phone: 02 7210 4292
SIMPLIFOOD
Phone: 07 693 7334
SAFE T SUPPLIES
Phone: 09 525 2767
SMITHS SPORTS SHOES
PO Box 10460
Baylair Mt Maunganui VITAL CARE
PO Box 498
Phone: 09 626 2097
Matamata 3340
Phone: 0800 48 48 25
SPECSAVERS NEW ZEALAND
Phone: 09 475 5434
STIHL SHOP
Phone: 09 262 4000
“Getting it right from
STIRLING SPORTS the beginning will help
PO Box 35 374
Shirley Christchurch 8051
Phone: 03 523 1851 you make better hiring
TACKLEBOX
PO Box 16258
decisions.”
Bethlehem Tauranga Lynda McAlary-Smith.
Phone: 07 579 3677

112
 Professional
Services Listings
Categories

Australia NEW ZEALAND

Accounting & Financial Services. .............................................................. 114 Accounting & Financial Services. .............................................................. 123

Advertising & Marketing....................................................................................... 114 Banks / Financial Institutions........................................................................ 123

Banks / Financial Institutions........................................................................ 115 Business Services.......................................................................................................... 123

Business Services.......................................................................................................... 116 Franchise Consulting & Development.................................................. 124

Franchise Consulting & Development.................................................. 117 Insurance Brokers....................................................................................................... 124

Franchise Funding. ....................................................................................................... 118 IT & Communications.................................................................................................. 124

Insurance Brokers....................................................................................................... 118 Lawyers...................................................................................................................................... 124

IT & Communications.................................................................................................. 118 PR & Advertising............................................................................................................... 125

Lawyers...................................................................................................................................... 119

Point of Sale........................................................................................................................ 121

Printing...................................................................................................................................... 121

Safety, Workers Compensation & Environment......................... 121

Site Selection...................................................................................................................... 121

Training & Development......................................................................................... 121

Workplace Health & Safety............................................................................... 121

113
 australian professional services listings

FREEDOM TAXATION SERVICES

ACCOUNTing & FINANCIAL SERVICES Cnr &, Station Street & Ransley Street
Penrith NSW 2750
Phone: 02 4736 1111
ABLS - FRANCHISE LOAN SPECIALIST
PO Box 1328 GRANT THORNTON
Cronulla NSW 2230 Locked Bag Q800
Phone: 0419 242 546 Queen Victoria Building NSW 1230
Phone: 02 8297 2400
ADP
Level 1, 6 Nexus Ct HAINES NORTON CHARTERED ACCOUNTANTS
Mulgrave VIC 3170
Phone: 1800 000 729
GPO Box 4137
Sydney NSW 2001
WALKER WAYLAND
Phone: 02 9256 6600 Level 2, 129 Melville Parade
ASSURED HOME LOANS Como WA 6152
1 Northcote Terrace HAYES KNIGHT
Contact: John Dorazio
Medindie Hillcrest SA 5086 GPO Box 4565
Phone: 08 8360 0200 Sydney NSW 2001 Phone: 08 9364 9988
Phone: 02 9221 6666 Fax: 08 9367 3444
AUSTRALIAN ACCOUNTING & FRANCHISING Email: johnd@ww-wa.com.au
PROFESSIONALS LAWLER CHARTERED ACCOUNTANTS Website: www.ww-wa.com.au
PO Box 7000 GPO Box 5446
Upper Mt Gravatt QLD 4122 Business description:
Sydney NSW 2001
Phone: 07 3422 7800 Phone: 02 8346 6000 When you call on the Walker Wayland
Australasia network of 13 accounting firms
AUSTWISE FINANCIAL SERVICES LISTON LANDERS you have access to more than 50 Partners
PO Box 181 242-246 Glenferrie Road and Directors and hundreds of highly skilled
West Ryde NSW 2114 Malvern VIC 3144 professionals.
Phone: 02 9808 3166 Phone: 03 9509 0366 Our firms are based in every Australian mainland
State and in New Zealand.
BABO GROUP LOGIRO WEALTH SOLUTIONS We have worked with the franchise industry for
Level 1, 12 Cramer Street PO Box 2577 many years and count dozens of successful
Preston VIC 3072 Fortitude Valley BC QLD 4006 franchisees among our clients.
Phone: 03 9471 0092 Phone: 1800 564 476
For information on the locations of our offices,
BUSINESS RISK ADVISORS please visit www.wwaustralasia.com
MCLEAN DELMO BENTLEYS
PO Box 1066 Level 3, 302 Burwood Road Membership: Franchise Council of Australia,
Hamilton QLD 4006 Hawthorn VIC 3122 Taxation Institute of Australia, Institute of
Phone: 07 3114 3460 Phone: 03 9018 4666 Chartered Accountants
Year established: 2002
CAD PARTNERS MSI TAYLOR BUSINESS SERVICES
Suite 5, 3 Racecourse Road PO Box 4472
West Gosford NSW 2250 Robina Town Centre QLD 4230
Phone: 1300 362 436 Phone: 07 5593 3611 ADVERTISING & MARKETING
CLUB FINANCIAL SERVICES OPTIMUM ASSURANCE GROUP
Level 1, 2040 Currie Street 1300 EZYCALL
Level 3, 97 Pirie Street
Adelaide SA 5000 37 – 39 Aberdeen Road
Adelaide SA 5000
Phone: 1300 557 600 Altona VIC 3018
Phone: 08 7129 4463
Phone: 1300 EZYCALL
CONDON ASSOCIATES PKF
AD MARKETING AUSTRALIA
Level 6, 87 Marsden Street Level 8, 1 O’Connell Street
PO Box 1888, Southport BC
Parramatta NSW 2150 Sydney NSW 2000
Gold Coast QLD 4215
Phone: 02 9893 9499 Phone: 02 8346 6000
Phone: 1300 537 425
CIB ACCOUNTANTS AND ADVISORS ROSE CORPORATE BEATTY MARKETING SOLUTIONS
PO Box 2492 Level 18, 499 St Kilda Road 22 Ahern Road
North Parramatta NSW 1750 Melbourne VIC 3004 Packenham VIC 3812
Phone: 02 9683 5999 Phone: 03 9820 8999 Phone: 0409 174 565
DAVIES KNOX MAYNARDS SOTHERTONS BEETLE BRANDING
10 Moonee Street Level 6, 468 St Kilda Road 596 Canterbury Road
Coffs Harbour NSW 2450 Melbourne VIC 3004 Vermont VIC 3133
Phone: 02 6650 5959 Phone: 03 9820 6400 Phone: 03 9873 3433
EDWARDS MARSHALL ST. CLAIR PARTNERS BENGA DESIGNS
Level 3, 153 Flinders Street GPO Box 1881 18 Hayward Street
Adelaide SA 5000 Sydney NSW 2000 Stafford QLD 4053
Phone: 08 8139 1111 Phone: 02 9221 4088 Phone: 07 3352 6972
ERNST AND YOUNG THE TARTAN GROUP BISCUIT®
8 Exhibition Street Level 27, 101 Collins Street VIC
Melbourne VIC 3000 Melbourne VIC 3000 Phone: 0455 817 315
Phone: 03 9288 8000 Phone: 03 9653 9490
BUSINESS COMMUNICATIONS MANAGEMENT
EVERALLS DFK TOOHEY REID CHARTERED ACCOUNTANTS PO Box 1912
PO Box 180 GPO Box 1646 Oxenford QLD 4209
Deakin West ACT 2600 Brisbane QLD 4001 Phone: 07 5573 7970
Phone: 02 6232 4588 Phone: 07 3221 1055
COATES SIGNCO SERVICE
FINANCIAL MANAGEMENT WORKS TRADE BOOKS BOOKKEEPING 242 Young Street
Level 1, 174 Willoughby Road 1 Newland Street Waterloo NSW 2017
Crows Nest NSW 2065 Bondi Junction NSW 2022 Phone: 02 9699 3122
Phone: 02 8425 7888 Phone: 02 9386 1427
COMMUNIKATE ET AL
FINLEASE VERVE GROUP Upstairs, 200 The Parade
Phone: 1800 358 658 73 Harley Street Norwood SA 5067
Alice Springs NT 0870 Phone: 08 8331 1444
FORDHAM BUSINESS ADVISORS Phone: 08 8951 0100
Level 35, Rialto South Tower CONCEPT FACTORY
525 Collins Street, Melbourne VIC 3000 PO Box 12
Phone: 03 9611 6611 Campelltown NSW 2560
Phone: 1300 665 667

114
CREATIVE BREW MARKETING AND DESIGN
Suite 8/51 City Road
Southbank VIC 3006
Phone: 03 8677 2248
DEEPEND
PO Box 146
Surry Hills NSW 2010
Phone: 02 8917 7900
DIRTY CHOOK
22 Prince Street
Paddington QLD 4064
Phone: 07 3369 4200
DMC DIGITAL
PO Box 1136
Crows Nest NSW 1585
Phone: 02 9439 4111
DOMINION COLANCO PRINT GROUP
Unit 4, 2 Picken Street
Silverwater NSW 2128
Phone: 02 9648 2888
FLUX CREATIVE
82 St Kilda Road
St Kilda VIC 3182
Phone: 03 9593 8820
FUSE
Level 3, 116 Miller Street
North Sydney NSW 2060
Phone: 02 9008 8500
HEADMARK
9/1 Dank Street
Waterloo NSW 2074
Phone: 02 9318 2726
HOWARD RICH & ASSOCIATES
PO Box 6447
North Sydney NSW 2059
Phone: 0414 550 751
INFORMATEL
620 St Kilda Road
Melbourne VIC 3044
Phone: 03 9510 2322
LEMONTREE MARKETING
37 Christine Avenue
Miami QLD 4220
Phone: 0424 867 866
MARKETING AND BRANDING COMPANY
164 Bank Street
South Melbourne VIC 3205
Phone: 03 8696 9700
MAYNARD IMAGING
100 Green Street
Richmond VIC 3121
Phone: 0409 902 002
MEDIACOM AUSTRALIA
65 Berry Street
Sydney NSW 2060
Phone: 02 9463 7000
MEDIA M GROUP
Unit 15 Level 2
10 Clifton Street
Prahran VIC 3205
Phone: 1300 722 940
MICHELS WARREN
96 Melbourne Street
North Adelaide SA 5006
Phone: 08 8267 6888
MITCHELL COMMUNICATION GROUP
Level 4, 111 Cecil Street
South Melbourne VIC 3205
Phone: 03 9690 5544
NORMAN CONNELL ADVERTISING
Level 1, 240 Chapel Street
Prahran VIC 3181
Phone: 03 9529 4744
OMC CONNECT
PO Box 1124
Mooloolaba QLD 4557
Phone: 07 5444 3473
ORGANISE INTERNET
PO Box 274
Gosford NSW 2250
Phone: 02 4325 9862
POINT B ADVERTISING & DESIGN
Phone: 03 9521 8555
PROMOTEM
Suite 603, Asian Pacific House
4343 St Kilda Road
Melbourne VIC 3004
Phone: 03 9820 4600
REVIVE PROJECTS
77-79 Canterbury Road
Canterbury VIC 3126
Phone: 1300 836 863
ROCKET SCIENCE STRATEGIC SERVICES
147 Cavendish Street
Stanmore NSW 2048
Phone: 02 9580 6889
SOURCELINX
PO Box 6226
Yatala QLD 4207
Phone: 07 3804 7887
SWEAR WORDS
1/224 Swan Street
Richmond VIC 3121
Phone: 03 9421 3572
THE BANNER LADY
2A Gateway Drive
Carrum Downs VIC 3201
Phone: 03 9775 0832
THE RED REPUBLIC
Level 1, 11 Wicklow Street
Kangaroo Point QLD 4169
Phone: 07 3252 5735
THRIVE PROMOTIONAL PRODUCTS
& CORPORATE GIFTS
PO Box 236
Manly NSW 1655
Phone: 02 9977 0215
TOTAL IMAGE GROUP
PO Box 199
Westgate NSW 2048
Phone: 02 8188 6008
TOTAL MARKETING
PO Box 587
Waverley NSW 2024
Phone: 0433 399 294
UNIVERSAL APPROACH
Factory 2, 6 Superior Drive
Dandenong South VIC 3175
Phone: 03 9706 5599
VISUAL UNITY
105d Carpenter Street
Brighton VIC 3186
Phone: 03 9592 0622
YOUR IMAGE MARKETING & MEDIA
12 Kilby Street
Kellyville Ridge NSW 2155
Phone: 0488 607050
ZOO MEDIA
2/2 Newcastle Street
Burleigh Heads QLD 4220
Phone: 07 5587 7222
ZING COMMUNICATIONS AUSTRALIA
131 – 133 Devonshire Street
Surry Hills NSW 2010
Phone: 02 8303 6464
“Franchisees need to rely
on much more than just
their ‘gut feel’.”
Prof. Lorelle Frazer.
BANKS & FINANCIAL INSTITUTIONS
AUSTRALIA AND NEW ZEALAND
BANKING GROUP
National Franchising Specialists
Phone: 1800 801 485
AUSTRALIAN BUSINESS & LENDING
SOLUTIONS
PO Box 1328
Cronulla NSW 2230
Phone: 0419 242 546
AUSTRALIAN CAPITAL HOME LOANS
PO Box 1275
Slacks Creek QLD 4127
Phone: 1300 797 338
AUSTRALIAN LENDING CORPORATION
46 Mt Gravatt Capalaba Road
Upper Mt Gravatt QLD 4122
Phone: 1300 555 311
BANK OF QUEENSLAND
National
Phone: 1300 557 272
BANKWEST BUSINESS
PO Box E237
Perth WA 6841
Phone: 13 7000
CASHFLOW IT FINANCE
Level 1, 349 Coronation Drive
Milton QLD 4064
Phone: 1300 659 676
Fax: 1300 659 675
Email: applications@cashflowit.com.au
Website: www.cashflowit.com.au
Business description:
Cashflow It are the franchise finance experts.
We specialise in equipment finance solutions for
the franchise sector.
Whether you are looking for just one piece
of equipment, fitting out a brand new store,
refurbishing, re-financing or buying an existing
franchise, we have a solution that can help.
Simply choose your preferred term from 12
months to 5 years and decide which finance
solution is right for you – a flexible rental, fixed
term lease or a business loan.Cashflow It are
experts in assisting franchisors with national roll
outs of new equipment across entire franchise
networks and offer pre – approved funding
through our Franchise Accreditation program.
Why spend your hard earned capital when you
can simply… Cashflow It!
Apply online or call our friendly customer service
team on 1300 659 676.
Year established: 2013
CAPIFY
Suite 2, level 4, 10 Phillip Street
Parramatta NSW 2150
Phone: 1300 760 930
COMMONWEALTH BANK
Level 3 Tower B, Citadel Towers
799 Pacific Highway, Chatswood NSW 2067
Phone: 1800 457 226
NATIONAL AUSTRALIA BANK
National
Phone: 131 012
WESTPAC BANKING CORPORATION
National
Phone: 132 142
115
 australian professional services listings

COFFEE BELLA
Business Services 7 Neaumann Court ICON VISUAL MARKETING
Kunda QLD 4556 16 Mitchell Street
Phone: 1300 721 811 Camden NSW 2570
10 THOUSAND FEET Phone: 1300 138 984
Level 8, 275 Alfred Street CORPORATE THEATRE
North Sydney NSW 2060 85 Rose Street IP SOLUTIONS INTERNATIONAL
Phone: 02 8080 7544 Annandale NSW 2038 Jones Bay Wharf, 86, 26-32 Pirrama Road
Phone: 02 9555 7299 Pyrmont NSW 2009
1800 ON HOLD Phone: 1300 975 630
PO Box 2325 COMMERCIAL FOOD MACHINERY
Burleigh BC QLD 4220 Clayton Branch: 1418a Centre Road IWS AUSTRALIA
Phone: 07 5587 7222 Clayton VIC 3168 Phone: 1300 797 497
Phone: 03 9543 1611
AA REALESTATE & BUSINESS BROKERS JEJAK GRAPHICS
Suite 88b, 90 Lorimer Street COST REDUCTION ANALYSTS Phone: 03 5977 8804
Docklands VIC 3000 301 48 Atchinson Street
Phone: 03 9645 2988 St Leonards NSW 2065 JOSEPH DAHDAH & CO UNIFORMS
Phone: 1300 360 647 266 Cleveland Street
Sydney NSW 2010
CREATIVE DESIGN Phone: 02 9319 3420
52B Winterton Road
Clayton VIC 3168 KEEP LEFT PR
Phone: 1300 662 390 42 Moray Street
Southbank VIC 3006
DAIMLER FLEET MANAGEMENT Phone: 03 9268 7800
Private Bag 12
Mt Waverley VIC 3149 KRNETA BUILDING SURVEYORS
Phone: 0429 982 597 Suite 5, 39A Glenferrie Road
Malvern VIC 3144
ADP DELOITTE Phone: 03 9509 3176
PO Box 38
Level 1, 6 Nexus Ct Parramatta NSW 2150 LEASEEAGLE
Mulgrave VIC 3170 Phone: 02 9322 7000 PO Box 4120
Phone: 1800 000 729 Richmond VIC 4120
DESIGN DESIGN Phone: 03 9827 7701
Email: Franchisers.ANZ@adp.com
PO Box 652
Website: www.adppayroll.com.au Springwood QLD 4127 LEASING INFORMATION SERVICES
Business description: Phone: 07 3808 3122 Suite 3.02, Level 3
As a leader of Human Capital Management and Axis Corporate Park
payroll solutions, we are driven to provide our DESIGN GALLERY 46-50 Kent Road
customers a platform to mitigate compliance PO Box 1209 Mascot NSW 2020
risk, deliver business insight and efficient QLD 4507 Phone: 1300 RETAIL
processes. As a client you benefit from our Phone: 07 3408 1253
deep expertise in legislation, global security and LINK BUSINESS FRANCHISING
business outsourcing. From software solutions DIVERSIFIED EXHIBITIONS PO Box 12324
to business outsourcing, we help clients of all Level 3, 424 St Kilda Road Penrose, Auckland
sizes so they can focus on what they do best. Melbourne VIC 3004 New Zealand
Phone: 03 9261 4500 Phone: 1300 763 668
Membership: FCA
Year established: 1949 DIVERSE SHOPFITTERS LOGOVISION
68 McDowell Street 169 Main North Road
Welshpool WA 6106 Nailsworth SA 5083
AGILITY MERCEDES-BENZ FINANCIAL
Phone: 08 9258 8555 Phone: 08 8342 5122
44 Lexia Place
Mulgrave VIC 3170
EGNATIUM MANTRA GROUP
Phone: 03 9566 9266
Level 9, 127 Creek St Level 11, 175 Castlereagh Street
Brisbane QLD 4000 Sydney NSW 2000
ALLPOS
Phone: 07 3036 1152 Phone: 02 8062 5062
646 Murray Street
West Perth WA 6005
EMPLOYRITE MILWARD DORAN
Phone: 08 9226 4272
PO Box 509 Level 8, 65 York Street
Burwood VIC 3125 Sydney NSW 2000
ASCENDER PAYROLL SERVICES
Phone: 03 9808 3055 Phone: 02 8215 1512
17-23 Station Street
Malvern VIC 3144
EXALT 4TH PARTY SOLUTIONS MJW
Phone: 03 9211 8233
5 Bentham Place Suite 2, Upper Level, Jones Bay Wharf
Castle Hill NSW 2154 26-32 Pirrama Road, Pyrmont NSW 2009
AVID TECH MULTIMEDIA
Phone: 02 9659 1550 Phone: 02 8514 8300
8 Sussex Court
Wonthaggi VIC 3995
EZYPAYROLL MPM MARKETING SERVICES
Phone: 03 5672 1872
Suite 3 /280 Sir Donald Bradman Drive 110 Fairbank Road
Cowandilla SA 5000 Clayton VIC 3168
BALLOON DÉCOR
Phone: 08 7324 3869 Phone: 03 8551 5300
Phone: 0414 546 173
FRANDATA NT CONVENTION BUREAU
BILL BUDDY
Level 8, 1 O’Connell Street Level 29, 420 George Street
PO Box 1443
Sydney NSW 2000 Sydney NSW 2000
Nerang QLD 4211
Phone: 02 8346 6093 Phone: 02 9361 1961
Phone: 1300 303 278
GOOD BUSINESS CONSULTING PACNET
BSF GROUP
Phone: 02 9688 3325 PO Box 12101
45 Kremzow Road
A’Beckett Street Post Office
Strathpine QLD 4500
GRACEFUL SOLUTIONS Melbourne VIC 8006
Phone: 07 3205 5535
Phone: 0400 865 277 Phone: 133 639
BUSINESS SA
HR CENTRAL RAMP HOLDINGS
136 Greenhill Road
Level 10, Trak Centre 10 Stokes Avenue
Unley SA 5061
443 - 449 Toorak Road Alexandria NSW 2015
Phone: 08 8300 0000
Toorak VIC 3142 Phone: 02 8197 3333
Phone: 1300 717 721
CHAS CLARKSON
RECRUIT SHOP
1028 Botany Road
IBS INFOTECH PO Box 824
Mascot NSW 2020
12 Railway Tce North Sydney NSW 2059
Phone: 1300 300 195
Milton QLD 4064 Phone: 1300 411 740
Phone: 07 3369 7666
116
RELOAD CONSULTING THE FRANCHISE COMPANY CARIBLUE
PO Box 703 13 Skinner Street PO Box 3187
Toowong QLD 4066 Hastings VIC 3915 Robina Town Centre QLD 4230
Phone: 07 3368 3667 Phone: 0478 007 613 Phone: 0412 618 723

S2i THE REALISE GROUP CEO CONSULTING

Suite 2.01, 66 King Street Studio 53, 91 Moreland Street Level 1 99 Queen Street
Sydney NSW 2000 Footscray VIC 3011 Melbourne VIC 3000
Phone: 02 9262 4766 Phone: 03 9687 2360 Phone: 1300 764484

SERVICE INTEGRITY TU PROJECTS CIVIC MANAGED SERVICES

PO Box 540 PO Box 7076 1100 Bourke Road (Locked Bag 5001)
Figtree NSW 2525 East Brisbane QLD 4169 Alexandra NSW 2015
Phone: 1300 799 868 Phone: 1300 659 399 Phone: 02 9206 8877

SHAPE SHOPFITTERS VERVE RECRUITMENT CRECER CONSULTING

23 Simms Road Phone: 1300 88 26 44 222 St Kilda Rd
Greensborough VIC 3088 St Kilda VIC 3182
Phone: 03 9432 1044 Phone: 0406 592 233

SMALL FISH BUSINESS COACHING DC STRATEGY

PO Box 1664 Level 8, 330 Collins Street
Byron Bay NSW 2481 Melbourne VIC 3000
Phone: 02 5612 9836 Phone: 1300 682 657

SYNERGY BUSINESS CENTRES DCG DONALDSON CONSULTING GROUP

Level 1, 11 Lord Street Level 20 AMP Place
Botany NSW 2019 Brisbane QLD 4000
Phone: 02 8335 0800 Phone: 0419 704 982
VIVA ENERGY AUSTRALIA
TAILORMAID COMMUNICATIONS ENTERPRISE 21
The Maids’ Quarter, Ground Floor, Studio 5 720 Bourke Street 2/22 Montana Rd
1-19 Uther Street Docklands VIC 3008 Miami QLD 4220
Surry Hills NSW 2010 Contact: Shell Card Marketing Team Phone: 1300 786 332
Phone: 02 9212 2280 Phone: 03 8823 4444
FRANCHISE ADVISORY CENTRE
THE CONTACT GROUP Email: newbusiness-au@vivaenergy. PO Box 15304
Suite 93, Level 9, 8-24 Kippax Street com.au Brisbane City East QLD 4002
Surry Hills NSW 2010 Website: www.vivaenergy.com.au/products/ Phone: 07 3716 0400
Phone: 1300 654 905 shellcard
Business description: FC BUSINESS SOLUTIONS
Viva Energy is the sole licensee of Shell products Suite 5, 2 Brandon Park Drive
in Australia. Our fuel management card, Shell Wheelers Hill VIC 3150
Card, is packed with benefits. It’s an easy way Phone: 03 9533 0028
for your small business or franchise to streamline
admin, manage paperwork and access FRANCHISE CENTRAL
discounted prices* on Shell’s quality fuels. Level 1, 459 Toorak Road
Toorak VIC 3142
Contact Viva Energy Australia to get a tailored
Phone: 1300 558 278
Shell Card offer for your franchise group. Enjoy
receipt free glove-boxes for your business. Shell
FRANCHISE RELATIONSHIPS INSTITUTE
Card is the smarter way to fuel your business!
PO Box 8487
*Discounts available vary
THE ENERGY ALLIANCE Armadale VIC 3143
Phone: 07 3510 9000
Suite 1/Level 1/526 Whitehorse Road
VOYAGES - ULURU MEETING PLACE
Mitcham VIC 3132 FRANCHISE SIMPLY
Level 9, 179 Elizabeth Street
101 John Lund Drive
Contact: Sam Wallace Sydney NSW 2001
Hope Island QLD 4212
Phone: 03 9872 6869 Phone: 02 8296 8067
Phone: 1300 960 136
Email: admin@energyalliance.net.au
WAIVESTAR GROUP
Website: www.energyalliance.net.au FRANCHISE SYSTEMS GROUP
Phone: 03 9487 2100
Business description: PO Box 496
Cammy NSW 2062
Who are we? WOOLLAM CONSTRUCTIONS
Phone: 1300 658 311
• A National Energy Management Company PO Box 7154
East Brisbane QLD 4169
• We have been at the forefront of energy FRANCHISE WORKS
Phone: 07 3456 1600
brokering since 2000 Suite 321, 8 Point Street
• We have negotiated electricity and gas deals Pyrmont NSW 2009
for some of the largest franchise groups in Franchise Consulting Phone: 0417 811 522
Australia
& Development FRANCHISEE SUCCESS
• We take the pressure off your business and
Phone: 1300 159 117
manage all aspects of your energy needs ALLIANCE PROJECT SERVICES
What we do? PO Box 301 FRANCHISING INTERNATIONAL
• Negotiate electricity and gas pricing on your St Pauls NSW 2031 PO Box 757
behalf Phone: 1300 763 774 Sanctuary Cove QLD 4212
• We go to a large range of energy retailers so Phone: 1300 295 898
AUSTRALIAN FRANCHISING SYSTEMS
you receive the best market rates
Suite 6, 137 Main Street GROUP SEVEN FRANCHISING
• You will receive independent and experienced Osborne Park WA 6017
energy advice 39 Charles Street
Phone: 08 9444 5100 Norwood SA 5067
• We closely monitor your energy usage
Phone: 08 8333 7777
Target 40 – reduce your overall consumption BUSINESS DEVELOPMENT ALLIANCE
by up to 40% Level 2, Suite 6A, 47 Kishorn Road HILL ROGERS
How? Applecross WA 6153 Level 5, 1 Chifley Square
Phone: 08 9364 3811 Sydney NSW 2000
- Solar Energy - including a no cost
installation option Phone: 02 9232 5111
BUSINESS DEVELOPMENT COMPANY
- LED lighting Melbourne, Sydney, Brisbane, Cairns MACQUARIE FRANCHISE SYSTEMS
- Battery Storage Phone: 1300 53 44 70 PO Box 424
- Power Factor Correction Hornsby NSW 1630
- Voltage Optimization BUSINESS INTERNATIONAL Phone: 02 9415 4655
Suite 110, 358 Clarendon Street
Year established: 2000 South Melbourne VIC 3205
Phone: 0400 017 882

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 australian professional services listings

MARKET MINDS
PO Box 15 Franchise Funding IT & Communications
Golden Beach QLD 4511
Phone: 0407 627 243
BUSINESS LENDING ACTUATOR SYSTEMS AUSTRALIA
ORDIUM 11 Bonnet Avenue PO Box 1032
PO Box 1029 Como NSW 2226 Hamilton QLD 4007
Toowong DC QLD 4066 Phone: 0419 242 546 Phone: 1300 905 299
Phone: 0413 871 828
CASHFLOW IT FINANCE AUSSIE PHONE BROKERS
PRICE WATERHOUSE COOPERS PO Box 2119 537 Malvern Road
2 Southbank Boulevard Fortitude Valley BC QLD 4006 Toorak VIC 3142
Southbank VIC 3006 Phone: 1300 659 676 Phone: 03 9827 8860
Phone: 03 8603 1000
CITY PACIFIC FINANCE AVG INTERNET SECURITY
RESURG GROUP 2 Main Street 2/101 Tulip Street
PO Box 196 Greensborough VIC 3088 Sandringham VIC 3191
Alexandria NSW 2015 Phone: 03 9432 3344 Phone: 03 9581 0800
Phone: 1300 132 138
GOGETTA CARBONITE AUSTRALIA
RETAIL DOCTOR GROUP Park Tower, 20 Pidgeon Close 2/101 Tulip Street
PO Box 209 West End QLD 4101 Sandringham VIC 3191
Milsons Point NSW 2061 Phone: 1300 512 591 Phone: 1300 886 673
Phone: 02 9460 2882
SILVER CHEF CODERS
RETAIL E-VIRONMENT Park Tower 20 Pidgeon Close Suite 38, 194 Breakfast Creek Road
624 St Kilda Towers, 1 Queens Road West End QLD 4101 Newstead QLD 4006
Melbourne VIC 3121 Phone: 1300 846 976 Phone: 07 3257 7242
Phone: 03 9863 7313
TRAXION TRAINING COOKING THE BOOKS
SHERPA GROUP Suite 2D, 91 Upton Street Unit 4, 13-21 Thomas Street
3 May Terrace Bundall QLD 217 Yarraville VIC 3013
Brooklyn Park SA 5032 Phone: 1300 286 694 Phone: 03 9111 0111
Phone: 08 8354 4887
EPIWEB
SMART FRANCHISE Insurance Brokers 438 Ipswich Road
Phone: 0466 376 386 Annerley QLD 4103
Phone: 07 3342 6781
THE FRANCHISE INSTITUTE ARRIVIS
PO Box 667 Suite 3, 85 Curzon Street FAB SAO
Vaucluse NSW 2030 North Melbourne VIC 3051 PO Box 6803
Phone: 1300 855 435 Phone: 03 9329 1255 Halifax Street
Adelaide SA 5000
THE FRANCHISE SHOP BARKER MEIER INSURANCE BROKERS Phone: 0418 331 933
Suite 19, 653 Mountain Highway PO Box 7053
Bayswater VIC 3153 Hutt Street KARMAN GROUP
Phone: 1300 139 557 Adelaide SA 5000 Suite 6, 8-12 Sandilands Street
Phone: 1800 066 900 South Melbourne VIC 3205
Phone: 1300 730 235
BROOKLYN UNDERWRITING SERVICE
PO Box 101 LIQUID STATE
Grosvenor Place NSW 1220 11b/96 Cleveland Street
Phone: 02 8274 8177 Greenslopes Brisbane QLD 4120
Phone: 07 3162 4216
CAPITAL MUTUAL INSURANCE BROKERS
Level 1, 1140 Burke Road MAXXAM COMPUTER SYSTEMS
Balwyn North VIC 3104 553 Glenferrie Road
Phone: 03 9819 7344 Hawthorn VIC 3122
Phone: 1300 629 926
The Franchise Whisperer INSURANCE MADE EASY
PO Box 1350 MICRONET SYSTEMS
Suite 28a 82 Keilor Road Upwey VIC 3158 PO Box 536
Essendon North VIC 3040 Phone: 03 9757 8181 Sutherland NSW 1499
Contact: Steve or Karen Phone: 02 9542 2000
KING INSURANCE BROKERS
Phone: Steve +61 433 288373 Level 2,104 Burwood Road NEC
Karen+61 419 155758 Hawthorn VIC 3122 Private Bag 1111
Email: info@franchisewhisperer.com Phone: 03 9818 8026 Mulgrave VIC 3170
Website: www.franchisewhisperer.com Phone: 131 632
Business description: NATIONAL FRANCHISE INSURANCE BROKERS
(NFIB) NETCOMM
Franchise Recruitment Specialists.
PO Box 495 2-6 Orion Road
• Melbourne based Leederville WA 6903 Lane Cove NSW 2066
• National coverage Phone: 1800 776 747 Phone: 02 9424 2000
• 11 year track record
• Demonstrated success SHOPINSURANCE.COM.AU NETSTARTER
Phone: 1300 123 300 Level 2, 26-28 Wentworth Avenue
• Quality franchisee retention
Surry Hills NSW 2010
• High integrity
Phone: 02 9273 7777
• Friendly No fuss service
• FCOC experts “Steps should be taken NOQ MOBILE ORDERING
We believe that “one size” does not fit all. The Suite 1, 11 French Street
“ideal franchisee criteria” needs to be tailored
to meet the specific needs of your franchise
to complete a basic due Adelaide SA 5000
Phone: 1800 028 128
model. It takes time, integrity of process and
a consistent approach to every enquiry to get diligence on the buyer so OE DESIGN
a good match. Let us manage your franchise 17/79 West Burleigh Road
recruitment puzzle for you. as to protect the seller’s Burleigh Heads QLD 4220
Phone: 1300 736 764
Year established: 2004
interests.” PEOPLEINSITE
Level 11, 83 Mount Street
VISION ALLIANCE
PO Box 7429 Mark Sherry. North Sydney NSW 2060
Baulkham Hills BC NSW 2153 Phone: 02 9964 9716
Phone: 1300 764 920

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PRISM SOLUTIONS
Suite 3, 214 Bay Street Lawyers
Brighton VIC 3186
Phone: 03 9596 8633
ADDISONS SOLICITORS & ATTORNEYS
PROFESSIONAL ADVANTAGE SERVICE GPO Box 1433
Level 16, 124 Walker Street Sydney NSW 2001
North Sydney NSW 2060 Phone: 02 8915 1000
Phone: 02 9919 8900
ALLENS ARTHUR ROBINSON
PROFESSIONAL OUTSOURCE SOLUTIONS GPO Box 50
Unit B1, Jetstream Business Park Sydney NSW 2001
5 Grevillea Place Phone: 02 9230 4000
Brisbane Airport QLD 4007
Phone: 1300 600 774 ANDERSON RICE LAWYERS
Level 7, 469 La Trobe Street
REACH LOCAL Melbourne VIC 3000
Level 7, 717 Bourke Street Phone: 03 9672 2666
Docklands VIC 3008
Phone: 03 8671 3626 ARMSTRONG LAWYERS
Level 7, 422 Little Collins Street
REALESTATE IT Melbourne VIC 3000
Level 1, 466 Malvern Road Phone: 1300 724 395
Prahran VIC 3181
Phone: 0403 313 521 ATKINSON VINDEN
Level 8, 10 Help Street
RIDDELL CLARE CONSULTING Chatswood NSW 2067
45 Kathryn Court Phone: 02 9411 4466
Riddells Creek VIC 3431
Phone: 0418 125 393 ATTWOOD MARSHALL LAWYERS
PO Box 334
SACO TECHNOLOGY Coolangatta QLD 4225
PO Box 472 Phone: 07 5536 9777
Burpengary QLD 4505
Phone: 1300 664 186 AVENTUS LEGAL
Level 27, 101 Collins Street
ST SOFTWARE Melbourne VIC 3000
PO Box 6275 Phone: 1300 294 539
Frenchs Forest NSW 2086
Phone: 02 9975 4648 B2B LAWYERS
PO Box 572
STORE FINDER East Melbourne VIC 8002
Unit 13, 1150 Pittwater Road Phone: 03 8602 4000
Collaroy NSW 2097
Phone: 02 8003 4580 BAKER & MCKENZIE
Level 27, A.M.P. Centre
50 Bridge Street
SYRON
38 Berwick Street Sydney NSW 2000
Fortitude Valley QLD 4106 Phone: 02 9225 0200
Phone: 1300 551 136
BAKER LOVE LAWYERS
30 Dan Rees Street
THE MISSING LINK NETWORK INTEGRATION
9-11 Dickson Avenue Wallsend NSW 2287
Artarmon NSW 2064 Phone: 02 4951 5766
Phone: 1300 865 865
BAYBRIDGE LAWYERS
THINKING AUSTRALIA 106, Level 1, 109 Pitt Street
Sydney NSW 2000
Suite 304, 620 St Kilda Road
Melbourne VIC 3004 Phone: 02 9232 3511
Phone: 03 9525 1255
BELL LEGAL GROUP
TT GROUP COMMUNICATIONS PO Box 5193
3/42 Cavendish Road Gold Coast MC QLD 9726
Coorparoo QLD 4151 Phone: 07 5597 3366
Phone: 1800 888 555
BENNETT & PHILP SOLICITORS
Level 16, 15 Adelaide Street
WEB PROFITS
Brisbane QLD 4000
Level 1/145 Russell Street
Melbourne VIC 3000 Phone: 07 3001 2999
Phone: 03 8488 7821
BILLINGS CLOAK
WIRED & WIRELESS SOLUTIONS 114 Poath Road
INTERNATIONAL Hughesdale VIC 3166
Level 7, 6 Help Street Phone: 03 9568 1833
Chatswood NSW 2067
Phone: 02 9412 2100 BLAKE DAWSON
Level 36, 225 George Street
Sydney NSW 2000
Phone: 02 9258 6000
“One of the wisest
BRENNANS SOLICITORS
decisions you can make PO Box 27
Mooloolaba QLD 4557
Phone: 07 5438 8199
for yourself and for your
BROWN WRIGHT STEIN
business is choosing PO Box A2625
Sydney South NSW 1235
Phone: 02 9394 1010
the people you surround BRUCE STEWART DIMARCO
yourself with.” Level 2, 263 Clarence Street
Sydney NSW 2000
Phone: 02 9367 7599
Sharon Jurd.
BUCHANAN LAW
GPO Box 579
Canberra ACT 2601
Phone: 02 6221 9555
BYWATERS TIMMS LAWYERS
4/92 Commercial Road
Newstead QLD 4006
Phone: 07 3229 5977
CENTRAL COAST BUSINESS LAWYERS
3/210 The Entrance Road
Erina NSW 2250
Phone: 02 4367 4366
CHAMPION LEGAL
Level 3, 60 Phillip Street
Parramatta NSW 2150
Phone: 02 9635 8266
CLAYTON UTZ
PO Box H3
Australia Square NSW 1215
Phone: 02 9353 4000
COLEMAN & GREIG
PO Box 260
Parramatta NSW 2124
Phone: 02 9635 6422
COMINO PRASSAS
PO Box 1390
Bondi Junction NSW 1355
Phone: 02 9386 5888
COOPER GRACE WARD LAWYERS
Level 21 400 George Street
Brisbane QLD 4000
Contact: Charles Sweeney
Phone: +61 7 3231 2444
Email: charles.sweeney@cgw.com.au
Website: www.cgw.com.au
Business description:
We understand that issues affecting franchisors
and franchisees are broad and diverse, and
assist businesses with the following services:
• franchise agreements and disclosure
documents
• sales and purchases of franchise businesses
• property advice and lease documents
• commercial advice on, and preparation of,
business contracts including trade and supply
agreements
• intellectual property advice and protection
strategies
• Franchising Code, unfair contract, competition
and consumer and workplace health and
safety compliance
• asset protection, entity establishment and
business succession.
Membership: Franchise Council of Australia
Year established: 1980
COSOFF CUDMORE KNOX
73 Wakefield Street
Adelaide SA 5000
Phone: 08 8211 7955
CULLEN BABINGTON HUGHES
PO Box 935
Nedlands WA 6909
Phone: 08 9389 3999
CURWOODS LAWYERS
GPO Box 5406
Sydney NSW 2001
Phone: 02 9231 4166
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 australian professional services listings
DAVID LEGAL
3/43 Harris Street
Fairfield NSW 2165
Phone: 02 9728 5678
DC ADOLPHE
320 Adelaide Street
Brisbane City QLD 4000
Phone: 07 3010 9492
DIBBS BARKER
GPO Box 983
Sydney NSW 2001
Phone: 02 8233 9500
DLA PHILLIPS FOX
Level 28, 1 Eagle Street
Brisbane QLD 4000
Phone: 07 3246 4000
DMAW
Level 3, 80 King William Street
Adelaide SA 5000
Phone: 08 8210 2222
DW FOX TUCKER
Level 14, 100 King William Street
Adelaide SA 5000
Phone: 08 8410 2555
DOWNINGS LEGAL
PO Box 7222
Cloisters Square WA 6850
Phone: 08 9321 1211
FEINAUER & ASSOCIATES
PO Box 3025
Adelaide Terrace
Perth WA 6832
Phone: 08 9420 8100
FERGUSON CANON
Level 1, 17 Southern Drive
Maroochydore QLD 4558
Phone: 07 5443 6600
FFRENCH LEGAL
7 Bay Street
Southport QLD 4215
Phone: 07 5591 7555
FISHER CARTRIGHT & BERRIMAN
PO Box 1899
North Sydney NSW 2059
Phone: 02 9922 5188
FLOWER AND HART
GPO Box 219
Brisbane QLD 4001
Phone: 07 3233 1233
FRANCHISE LEGAL
Suite 601, 321 Pitt Street
Sydney NSW 2000
Phone: 1300 798 501
GADENS LAWYERS
Level 25, Bourke Place
600 Bourke Street
Melbourne VIC 3000
Phone: 03 9252 2555
GRECH PARTNERS SOLICITORS
PO Box 7625
Baulkham Hills NSW 2153
Phone: 02 9851 2500
GSM LAWYERS
228 Smith Street
Collingwood VIC 3066
Phone: 03 9419 2077
HAARSMA LAWYERS
116 Wright Street
Adelaide SA 5000
Phone: 08 8410 8788
HALL & WILCOX
Level 11, Rialto South Tower
525 Collins Street
Melb VIC 3000
Phone: 03 9603 3555
120
HOLDING REDLICH
GPO Box 2154
Melbourne VIC 3001
Phone: 03 9321 9999
HUNT & HUNT
GPO Box 4132
Sydney NSW 2001
Phone: 02 9391 3000
HWL EBSWORTH
Level 14, 264-278 George Street
Sydney NSW 2000
MADGWICKS LAWYERS
Phone: 02 9334 8555 Level 33, 140 William Street
Melbourne VIC 3000
IP PARTNERSHIP
Contact: Ed Browne / Chris Verebes
Level 6, 64 Marine Parade (PO Box 10857)
Southport QLD 4215 Phone: 03 9242 4744
Phone: 07 5591 2522 Fax: 03 9242 4777
Email: franchising@madgwicks.com.au
J J RIBA & COMPANY SOLICITORS Website: www.madgwicks.com.au
34 Duporth Avenue
Business description:
Maroochydore QLD 4558
Phone: 07 5479 1488 Madgwicks Lawyers provide expert franchising
advice and service both franchisors and
KELLS THE LAWYERS franchisees. We can assist with:
Suite 4, Level 9, 66 Hunter St • Reviewing and advising on Franchise
Sydney NSW 2000 Agreements
Phone: 02 9233 7411 • Sale/Purchase of franchise businesses
• Preparation of Franchise Agreements and
KELLY AND CO
Disclosure Documents
Level 21, Westpac House
91 King William Street • Code Compliance
Adelaide SA 5000 • Consumer Law advice
Phone: 08 8205 0800 • Leasing
• IP and branding
KELLY HAZEL QUILL • Litigation and dispute resolution
15/440 Collins Street
Melbourne VIC 3004 Membership: FCA. LIV, MERITAS
Phone: 03 9663 9877 Year established: 1973
KEMP STRANG
GPO Box 475
Sydney NSW 2001
Phone: 02 9225 2500
LAC LAWYERS SERVICE
Level 8, 60 Carrington St
Sydney NSW 2000
Phone: 1300 799 888
Franchise Specialists
LEIGH ADAMS
Level 9, 83 Mount Street
North Sydney NSW 2060 Marsh & Maher Lawyers
Phone: 02 9964 0022
Contact: Robert Toth
LEWIS HOLDWAY Phone: 03 9604 9400
PO Box 138, Collins Street West Email: rxt@marshmaher.com.au
Melbourne VIC 8007 Contact: Marianne Marchesi
Phone: 03 9629 9629 Email: mim@marshmaher.com.au
Website: www.marshmaher.com.au
LODHIA LAWYERS
Level 14, 25 Bligh Street Business description:
Sydney NSW 2000 Well recognised and published franchise
Phone: 02 9233 7000 specialists with over 30 years industry
knowledge and experience.
LYNCH ANDREWS Providing advice in:
Suite 12, Level 10 The Christie Centre 1. International Franchisors and Franchising.
320 Adelaide Street
Brisbane QLD 4000 2. Master Franchising.
Phone: 07 3221 2775 3. Dispute Resolutions – solutions and
strategies.
M & K LAWYERS 4. Franchisee Advice and fixed fee reports.
40-42 Scott Street 5. Sale/ Purchase of franchise systems.
Dandenong South VIC 3175
6. IP/ trademark advice.
Phone: 03 9794 2600
7. Company structure and tax advice.
8. ACCC and Consumer Law advice.
“The Code requires We provide clients fixed fees based on the
scope of work.
franchisors to disclose Membership: Franchise Council of Australia
(FCA), International Franchise Lawyers
certain information to Association (IFLA) and US Commercial Service
Year established: 2008
enable prospective MARSHALLS & DENT
Level 21, 570 Bourke Street
franchisees to make an Melbourne VIC 3000
Phone: 03 9670 5000
informed decision.” MATTHEWSFOLBIGG
Level 7, 10-14 Smith Street
Dr Michael Schaper. Parramatta NSW 2150
Phone: 02 9635 7966
MCINNES WILSON LAWYERS MURFETT LEGAL WISEWOULD MAHONY
Level 14, 345 Queen Street 21 Hay Street Level 8, 419 Collins Street
Brisbane QLD 4000 Subiaco WA 6008 Melbourne VIC 3000
Phone: 07 3231 0600 Phone: 08 9388 3100 Phone: 03 9612 7297

MCLAUGHLINS NICOLE LEGGAT AND ASSOCIATES YOUR LAW FIRM

PO Box 2067 Suite 1, Level 1 7 Techno Park Drive
Southport QLD 4215 1 Transvaal Avenue Williamstown VIC 3016
Phone: 07 5591 5099 Double Bay NSW 2028 Phone: 1300 896 500
Phone: 02 9328 6917
MCMAHON FEARNLEY
Level 3, 256 Queen Street NORTON ROSE
Melbourne VIC 3000 485 Bourke Street
Point of Sale
Phone: 03 9670 0966 Melbourne VIC 3000
Phone: 03 8686 6000 ADVANTAGE SOLUTIONS
MCW LAWYERS 2 Greenwood Street
PO Box 1065 NRG LEGAL Abbotsford VIC 3067
Sutherland NSW 1499 Level 5, 20 Hunter Street Phone: 03 8417 9888
Phone: 02 9589 6666 Sydney NSW 2000
Phone: 02 9233 2511 CUSTOM HOSPITALITY SYSTEMS
MEYER VANDENBERG Unit 15 / 538 Gardeners Road
Level 3, 1 Farrell Place PACE LAWYERS Alexandria NSW 2015
Canberra City ACT 2601 192 Gilbert Street Phone: 1300 308 603
Phone: 02 6279 44 44 Adelaide SA 5000
Phone: 08 8410 9294 ORDERMATE
MIDDLETONS 59 Fennell Street
GPO Box 4388 PCL LAWYERS Port Melbourne VIC 3207
Melbourne VIC 3001 Level 11, 179 Queen Street Phone: 1300 667 067
Phone: 03 9205 2000 Melbourne VIC 3000
Phone: 1300 907 335
MILLS OAKLEY
PO Box 453 PIPER ALDERMAN
Collins Street West 167 Flinders Street
Melbourne VIC 8007 Adelaide SA 5000
Phone: 03 9670 9111 Phone: 08 8205 3333

MINTER ELLISON RED CHIP LAWYERS

1 Eagle Street Locked Bag 2
Brisbane QLD 4000 Fortitude Valley BC QLD 4006
Phone: 07 3119 6000 Phone: 07 3852 5055

ROBBINS WATSON REDCAT PTY LTD

PO Box 2505
70 Park Street
Burleigh BC QLD 4220
Phone: 07 5576 9999 South Melbourne Vic 3205
Contact: Lawrence Pelletier
ROBERT JAMES SOLICITORS Phone: 1300 473 322
GPO Box 761 Email: info@redcat.com.au
Melbourne VIC 3001
Phone: 03 8628 2000 Website: www.redcat.com.au
Business description:
ROBERTS LEGAL Redcat has been at the forefront of Point of Sale
MST LAWYERS 274 Brunker Road (POS) technology in Australia for over 20 years
Adamstown NSW 2289 and understands the challenges faced within the
315 Ferntree Gully Road Phone: 02 4952 3901 Franchise Industry. Redcat delivers complete
Mount Waverley VIC 3149 POS solutions that provide centralised reporting
Contact: John Sier / Raynia Theodore RUSSELL KENNEDY SOLICITORS and management, fully integrated finance,
Phone: 03 8540 0200 Level 12, 469 La Trobe Street payroll, loyalty and gift card systems, and mobile
Melbourne VIC 3000 applications.
Fax: 03 8540 0202
Phone: 03 9609 1555 Membership: Active FCA Member and
Email: franchise@mst.com.au
Representation in VIC State Chapter Committee
Business description: SLATER & GORDON
since 2010.
MST Lawyers has more than 35 years’ Level 5, 44 Market Street
Sydney NSW 2000 Year established: 1992
experience in the franchising sector and
is recognised as one of Australia’s leading Phone: 02 8267 0600
franchising law firms. With extensive knowledge RETAIL EXPRESS
of all franchise business models, we work STEPHENS LAWYERS & CONSULTANTS
PO Box 942
with local and international clients to ensure Level 3, 530 Lonsdale Street
Mooloolaba QLD 4557
compliance with all relevant laws. We act for Melbourne VIC 3000
Phone: 1300 732 618
franchisors in establishing, acquiring, selling and Phone: 03 8636 9100
restructuring franchise networks and we also SHIFT 8
act for franchisees in acquiring and selling their SWAAB ATTORNEYS
PO Box 981
Level 1, 20 Hunter Street
franchises. Woollahra NSW 1350
Sydney NSW 2000
MST Lawyers provides the full suite of services Phone: 02 9360 5761
Phone: 02 9233 5544
to our franchise clients, including advice on
matters relating to the Franchising Code of SWIFTPOS
TALBOT OLIVIER
Conduct and consumer law compliance, 10/135 Ferny Way
Level 8, Wesfarmers House, 40 The Esplanade
leasing, employment law, intellectual property Ferny Hills QLD 4055
Perth WA 6000
and dispute resolution. Phone: 07 3351 8777
Phone: 08 9420 7100
Fixed fees are available based on an agreed
scope of works.
MST Lawyers was one of five finalists in the
THOMSON GEER
GPO Box 169 “There are some common
2016 Franchise Council of Australia Supplier of Brisbane QLD 4001
the Year Award. Phone: 07 3338 7500 traits and thinking
Membership: Franchise Council of Australia,
THYNNE & MACARTNEY
Law Institute of Victoria and the Law Firm
Network.
GPO Box 245 processes that people
Brisbane QLD 4001
Year established: 1959 Phone: 07 3231 8888
who become successful
TRESSCOX LAWYERS
Level 9, 469 La Trobe Street franchisees share.”
Melbourne VIC 3000
Phone: 03 9602 9444 Bob Beaumont.

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 australian professional services listings
printing
FREELEASE COPIERS
Unit 7, 12-18 Clarendon Street
Artarmon NSW 2064
Phone: 1800 636344
PRINTING BRISBANE
PO Box 597
Springwood QLD 4127
Phone: 0401 838 040
WHIRLWIND PRINT
22 Henderson Road
Knoxfield VIC 3180
Phone: 1300 129 227
Safety, Workers Compensation
& Environment
RISK STRATEGIES
Suite 1201, 1 Queens Road
Melbourne VIC 3004
Phone: 03 9863 8408
XXX SECURITY SERVICES
13 Export Park
Adelaide Airport SA 5950
Phone: 0433 827 947
Site Selection
BLUEMARQ COMMERCIAL
PO Box 95
Padstow NSW 2211
Phone: 0401 138 814
BUSINESS GEOGRAPHICS
PO Box 838
Paddington QLD 4064
Phone: 07 3118 5036
CARRIGAN RETAIL CONSULTING
101 Rockbourne Terrace
Paddington QLD 4064
Phone: 0419 653 555
CBRE GLOBAL CORPORATES SERVICES
Level 1, 12 Creek St
Brisbane QLD 4001
Phone: 07 3234 9100
DALY INTERNATIONAL
Level 1 Solitaire
12 Help Street
Chatswood NSW 2067
Phone: 02 8241 9800
INSITE DATA SOLUTIONS
Suite 39, 278 Church Street
Richmond VIC 3121
Phone: 1300 336 647
PITNEY BOWES SOFTWARE
Suite 1, Level 1
68 Waterloo Road
Macquarie Park NSW 2113
Phone: 02 9437 6255
SPECTRUM ANALYSIS
Suite 6, 407 Canterbury Road
Surrey Hills VIC 3127
Phone: 03 9830 0077
“Being overburdened with
debt is one of the fastest
ways to become another
business failure statistic.”
James Scurr.
122
Training & Development Workplace Health & Safety
APM TRAINING INSTITUTE ALL SAFE WORKPLACE INSPECTIONS
Ground Floor, 213 Miller Street 13 Stirling Court
North Sydney NSW 2060 Hillside VIC 3037
Phone: 02 9954 7377 Phone: 03 8390 7269
AUSTRALIAN COLLEGE QED ENVIRO CHASING SERVICES
Level 1, 410 Oxford St Cnr Keates and Browning Road
Bondi Junction NSW 2022 Armadale WA 6112
Phone: 02 9386 2500 Phone: 08 9399 1644
AUSTRALIAN SALESMASTERS TRAINING PARASOL EMT
PO Box 638 Unit 17, Molonglo Mall
Rosebery NSW 1445 Fyshwick ACT 2609
Phone: 02 9700 9333 Phone: 1300 366 818
CENGAGE EDUCATION SMART OHS
1 Waltham Street Suite 1D, Level 23
Artarmon NSW 2064 1 Farrer Place
Phone: 1300 853 033 Sydney NSW 2000
Phone: 1300 858 818
FRANCHISE COUNCIL OF AUSTRALIA
Suite 6, 307-313 Wattletree Road
Malvern East VIC 3145
Phone: 1300 669 030
FRANKLYN SCHOLAR
Phone: 1300 918 872
GRIFFITH BUSINESS SCHOOL
Asia-Pacific Centre for Franchising Excellence
Building (S07), Room 4.06, South Bank campus,
Griffith University, 226 Grey Street
South Bank QLD 4101
Phone: 07 3382 1401
INTERNATIONAL COLLEGE OF HOTEL
MANAGEMENT
PO Box 125
Kilkenny SA 5009
Phone: 08 8348 4438
META MANAGEMENT SOLUTIONS
103/125 Fitzroy St
St Kilda VIC 3182
Phone: 03 9016 3827
MIND ATLAS
Suite 208, 63 Stead Street
South Melbourne VIC 3205
Phone: 03 9696 6469
NATIONAL SALES ACADEMY
Level 14, Lumley House
309 Kent Street
Sydney NSW 2000
Phone: 02 9994 8033
POSITIVE TRAINING SOLUTIONS
PO Box 42
Mitcham VIC 3132
Phone: 0419 354 949
PEOPLOGICA
Level 2, 42 Atchison Street
St Leonards NSW 2065
Phone: 02 9936 9000
SUPERIOR SERVICE
Suite 24, Upper Deck
19-21 Jones Bay Wharf, Pirrama Road
Pyrmont NSW 2009
Phone: 02 8004 3105
TARGET TRAINING
Phone: 1300 736 005
THE REAL LEARNING EXPERIENCE
15 Amethyst Drive
Blackmans Bay TAS
Phone: 03 6229 8302
TRAXION TRAINING
Suite 2D, 91 Upton Street
Bundall QLD 217
Phone: 1300 286 694
WILLIAM ANGLISS INSTITUTE
555 La Trobe Street
Melbourne VIC 3000
Phone: 03 9606 2330
 new zealand professional services listings

MARKHAMS CLARKE CRAW CREATV

ACCOUNTing & FINANCIAL SERVICES PO Box 919 PO Box 90849
Dunedin 9054 Victoria Street West
Phone: 03 477 0032 Auckland 1142
APOLLO ACCOUNTING Phone: 021 905 302
PO Box 94 MONTGOMERY CONSULTANTS
Albany Village PO Box 87424 CUMULO9
Albany 0755 Auckland 1072 PO Box 105 638
Phone: 09 451 9020 Phone: 09 578 2317 Auckland
Phone: 09 889 3458
BDO SILVER CHEF
BDO House PO Box 91379, Victoria Street DELOITTE
116 Harris Road West Auckland Phone: 09 303 0716
East Tamaki, Manukau Auckland
Phone: 09 274 9340 Phone: 0800 443 334 DIGITAL FISHBOWL
Auckland
BDS CHARTERED ACCOUNTANTS STAPLES RODWAY CHRISTCHURCH Phone: 09 915 3474
PO Box 7277, Wellesley Street PO Box 8039
Auckland 1141 Christchurch 8440 EXPRO
Phone: 09 366 1822 Phone: 03 343 0599 77 James Cook Drive
Welcome Bay
BLACKER SMITH & CO RIGHT WAY Tauranga
Phone: 0 4 555 9090 Phone: 0800 555 024 Phone: 07 544 5058

BNZ THE NATIONAL BANK OF NEW ZEALAND FRANCHISE INFINITY

Phone: 0800 ASK BNZ Phone: 0800 251 858 Phone: 0800 555 8020

CAD PARTNERS WHK GEO OP

PO Box 65 313 PO Box 30568 PO Box 37340
Mairangi Bay, Auckland Lower Hutt Wellington Parnell Auckland 1151
Phone: 09 277 8278 Phone: 04 569 9069 Phone: 0800 GO GEOOP (464 3667)

CHESTER GRAY CHARTERED ACCOUNTANTS YOUNG READ WOUDBERG HELIUM WORK SEARCH
19 Tarndale Grove Rosedale 13 McLean Street PO Box 1594
North Shore 0632 Tauranga 3140 Wellington
Phone: 09 307 1180 Phone: 07 578 0069 Phone: 04 916 2180

CROWE HORWATH ZEBRA ACCOUNTING JONES LANG LASALLE

Phone: 0800 494 569 Phone: 0800 110 160 PO Box 165
Auckland
DANIEL HUNT & ASSOCIATES Phone: 09 366 1666
Level One, 2 Heather Street
Parnell Auckland 1052
BANKS & FINANCIAL INSTITUTIONS MYHR
Phone: 09 817 5553 43 Honan Place
ANZ BANK Avondale, Auckland
EC CREDIT CONTROL PO Box 91966 Phone: 027 382 8390
PO Box 368 Auckland
Napier 4140 Phone: 1800 801 485 PARALLEL DIRECTIONS
Phone: 0800 324 768 PO Box 895
ASB BUSINESS BANKING Shortland Street
FRANCHISE ACCOUNTANTS Level 17, ASB Bank Centre Auckland 1140
PO Box 230-153 135 Albert Street Phone: 09 550 8501
Botany Auckland 2163 Auckland 1140
Phone: 0800 555 8020 Phone: 0800 803 804 REACH MEDIA NEW ZEALAND
PO Box 132 065
GRANT THORNTON NEW ZEALAND BANK OF NEW ZEALAND Sylvia Park, Auckland
PO Box 1961 80 Queen Street Phone: 09 574 4436
Auckland 1140 Auckland, New Zealand
Phone: 09 308 2570 Phone: 0800 275 269 SANDFIELD INFORMATION SYSTEMS
PO Box 46 040
HAYES KNIGHT NORTH WESTPAC Herne Bay Auckland 1147
1, 5 William Laurie Place PO Box 934 Phone: 09 303 0579
Albany Auckland 0632 Auckland 1140
Phone: 09 414 5444 Phone: 09 367 3530 SWITCH BUSINESS
PO Box 4442
HEWITT SCALETTI WATERS Shortland Street
PO Box 76-270 Auckland Central 1010
Manukau City, Auckland Business Services Phone: 09 377 7735
Phone: 09 262 0874
ABC BUSINESS BROKERS THE BUSINESS ENGINE
HUMPHRIES ASSOCIATES PO Box 31583
Suite 1-4, 72 Dominion Road
PO Box 13 676 Milford Auckland 0742
Mt Eden Auckland
Auckland Phone: 0800 100 059
Phone: 09 630 1600
Phone: 09 634 3150
BETTER BUSINESS INSTITUTE THE MEDIATOR
INSPIRED ACCOUNTANTS Phone: 0800 02 6334
Building 2, Unit i
PO Box 202,235
3 Ceres Court
Southgate, Auckland 2246 UPPER HUTT CITY COUNCIL
Mairangi Bay 0632
Phone: 09 309 2561 Phone: 04 527 2123
Phone: 09 477 0490
KEITH GOODALL & ASSOCIATES WAIPUNA HOTEL & CONFERENCE CENTRE
BUSINESS NETWORK INTERNATIONAL
PO Box 37223 Phone: 09 526 3024
PO Box 60 521
Parnell, Auckland 1151
Titirangi, Auckland
Phone: 09 921 4630 W GARTSHORE
Phone: 09 817 1185
PO Box 2117
KGA LIMITED Tauranga Bay of Plenty
CDQ COMMUNICATION DESIGN
PO Box 37 223 Phone: 07 578 5862
PO Box 89 209
Parnell, Auckland
Torbay, North Shore City 0742
Phone: 09 921 4630 ZEALD WEBSITE DESIGN
Phone: 021 644 545
Level 2, Building E, 42 Tawa Drive
LENNIE & ASSOCIATES Albany Auckland 0632
COLLIERS INTERNATIONAL
Level 2, 90 Symonds Street Phone: 0508 932 748
SAP Tower, Level 27
Auckland Central 1010
151 Queen Street
Phone: 09 368 1212
Auckland 1010
Phone: 09 358 1888

123
 new zealand professional services listings

DAVENPORTS HABOUR
Franchise Consulting &
Insurance Brokers PO Box 302558
Development North Harbour, Auckland
Phone: 09 915 4380
AFFILIATED BUSINESS CONSULTANTS APEX GENERAL
PO Box 9087 PO Box 74088 DEIRDRE WATSON, BARRISTER
Newmarket Green Lane PO Box 3886
Phone: 09 630 1600 Auckland 1546 Shortland Street
Phone: 09 520 9441 Auckland 1140
CHARTIS Phone: 09 309 6988
PO Box 1745 BARLEY INSURANCE
Auckland 1140 PO Box 1412 DUNCAN COTTERILL
Phone: 09 355 3100 Shortland Street PO Box 5326
Auckland 1140 Auckland 1141
EVEREST GROUP Phone: 09 827 7266 Phone: 09 309 1948
PO Box 12700
Hamilton 3248 BREATHE LIFE FORTUNE MANNING
Phone: 0800 EVEREST PO Box 302 548 PO Box 4139
North Shore City, Auckland Auckland 1140
FRANCHISE COACH Phone: 09 476 2406 Phone: 09 915 2401
Phone: 0800 4FRANCHISE
FRASER POWRIE
FRANCHISE RELATIONSHIPS INSTITUTE
Phone: 0800 4FRANCHISE IT & communications PO Box 108 132
Symonds Street
Auckland 1003
FRANCHISE SOLUTIONS 1PLACE Phone: 09 366 0666
PO Box 87 424 PO Box 125152
Meadowbank Auckland St Heliers Auckland GAZE BURT
Phone: 0274 966 901 Phone: 09 520 0612 PO Box 91345
Victoria Street West
FRANCHIZE CONSULTANTS KEEP IT SAFE Auckland 1142
Suite 4, Level 1 Phone: 0800 14 11 14 Phone: 09 303 3764
27 Gillies Avenue
Auckland RIPPED ORANGE GCA LAWYERS
Phone: 09 523 3858 PO Box 7542 PO Box 3241
Sydenham Christchurch Christchurch 8140
GRAPHIC CAFÉ Phone: 03 377 9499 Phone: 03 365 1347
PO Box 301168
Albany Auckland
GIBSON SHEAT
Phone: 09 448 5157
Lawyers PO Box 2966
Wellington 6140
INSPIRED LEARNING SYSTEMS
PO Box 102158 Phone: 04 4569 4874
A J PARK
North Shore Mail Centre PO Box 949
Auckland GLAISTOR ENNOR
Wellington 6140 PO Box 63
Phone: 09 441 2164
Phone: 04 473 8278 Shortland Street
LINK BUSINESS BROKING Auckland 1140
ASCO AGMEN-SMITH Phone: 09 356 8243
PO Box 123 24
PO Box 3695
Penrose Auckland 1642
Auckland 1140 GOODWIN TURNER
Phone: 09 579 9226
Phone: 09 308 8070 Building D, 63 Apollo Drive
MEGA SERVICES FRANCHISE CONSULTANTS Albany Auckland
ANTHONY HARPER Phone: 09 973 7350
PO Box 3061
PO Box 2646
Christchurch
Christchurch 8041 GOVETT QUILLIAM
Phone: 03 384 4885
Phone: 03 379 0920 1 Dawson Street
SELECTOR Private Bag 2013 DX NP90056
PO Box 301 265 BALDWINS New Plymouth Central 4342
Albany Auckland 0632 PO Box 5999 Phone: 06 768 3700
Phone: 09 379 5270 Wellesley Street
Auckland 1141 HARMANS LAWYERS
THE FRANCHISE COACH Phone: 09 373 3137 PO Box 5496
401 Great South Road Christchurch 8542
Ellerslie Auckland 1061 BANNISTER & VON DADELSZEN Phone: 03 352 2293
Phone: 09 580 1556 PO Box 745
Hastings 4156 HARRIS TATE
THEXTON ARMSTRONG Phone: 06 870 7820 PO Box 1147
PO Box 544 Tauranga
Drury New Zealand 2247 BELL GULLY Phone: 07 578 0059
Phone: 09 9653 861 48 Shortland Street
Auckland 1140 HESKETH HENRY
Phone: 09 916 8800 Private Bag 92093
Auckland 1142
“Whilst the franchise BOTHERWAY LEGAL
PO Box 1069
Phone: 09 375 8700

brand and network Hamilton

Phone: 07 839 1122
HUNTER & CO
PO Box 2772
Wellington 6140
may be perceived in BOTTING LEGAL
PO Box 6855
Phone: 04 801 5040

Wellesley Street
the common market as Auckland 1141
IZARD WESTON
PO Box 5348
Phone: 09 950 3880 Wellington 6145
a single unified entity, CARSON FOX BRADLEY
Phone: 04 473 9447

PO Box 37403
it is in-fact a mutually Parnell
JACKSON RUSSELL
Level 13, 41 Shortland Street
Auckland 1151 Auckland CBD
exclusive arrangement.” Phone: 09 966 1100 Auckland
Phone: 09 303 3849
COONEY LEES MORGAN
Nasser Abdu. PO Box 143 JAMES & WELLS INTELLECTUAL PROPERTY
Tauranga 3140 Private Bag 11907
Phone: 07 578 2099 Ellerslie, Auckland 1542
Phone: 09 914 6740

124
KENSINGTON SWAN
Private Bag 92101
Victoria Street West
Auckland 1142
Phone: 09 379 4196

MACDONALD LEWIS LAW

PO Box 37851
Parnell, Auckland 1152
Phone: 09 307 3324

MACKY ROBERTON
PO Box 37622
Parnell, Auckland 1151
Phone: 09 358 4558

RAINEY COLLINS
PO Box 689
Wellington 6140
Phone: 04 473 6850
SARAH PILCHER THE FRANCHISE LAWYER
PO Box 12291
Penrose Auckland
Phone: 0275 649942

SIMPSON GRIERSON
Lumley Centre, 88 Shortland Street
Auckland 1010
Phone: 09 358 2222

STEWART GERMANN LAW OFFICE

PO Box 1542
Auckland
Phone: 09 308 9925

WALKER & CO
PO Box 5605
Wellington
Phone: 04 499 7809

URLICH MCNAB KILPATRICK

PO Box 633
Whangarei 0140
Phone: 04 9470 2400

PR & ADVERTISING

IMAGE CENTRE LIMITED

PO Box 78070
Grey Lynn, Auckland
Phone: 09 360 5700

THE RADIO NETWORK

54 Cook Street
Auckland CBD, Auckland
Phone: 09 367 4646

ONLINE RESULTS
Unit 10/ 6 Omega Street
Rosedale, Albany, Auckland
Phone: 0800 333 510

SPYGLASS GROUP LIMITED

17 Nixon Street
Grey Lynn, Auckland
Phone: 09 915 0086

“If things go wrong,

compulsory mediation
by a FANZ appointed
experienced franchise
mediator as a first step in
dealing with the issue.”
Franchise Association of New Zealand.

125
 global franchise ASSOCIATIONS

ASSOCIATIONS
ARGENTINE FRANCHISE BRITISH FRANCHISE FRENCH FEDERATION OF
ASSOCIATION ASSOCIATION FRANCHISING
Av. Del Libertador 184 11mo “D” Centurion Court, 85f Milton Park 29 Boulevard de Courcelles
Buenos Aires 1001 Abingdon, OX14 4RY 75008 Paris France
Argentina United Kingdom Phone: +33 1 5375 2225
Phone / Fax: +54(11) 4311-4009 Phone: +44 1235 820 470 Fax: +33 1 5375 2220
Website: www.aafranchising.com.ar Fax: +44 1235 832 158 Email: info@franchise-fff.com
Email: mailroom@thebfa.org Website: www.franchise-fff.com
FRANCHISE COUNCIL OF Website : www.thebfa.org
AUSTRALIA GERMAN FRANCHISE
Suite 5B, Level 1, 307-313 Wattletree Rd CANADIAN FRANCHISE ASSOCIATION
Malvern East VIC 3145 ASSOCIATION Deutscher Franchise-Verband e.V.
Phone: (AUS) 1300 669 030 or +61 3 5399 Eglinton Avenue West, Suite 116 Luisenstraße 41
9508 0888 Toronto D10117 Berlin Germany
Fax: +61 3 9508 0899 Ontario M9C 5K6 Phone: +49 30 278 9020
Email: info@franchise.org.au Canada Fax: +49 30 278 90215
Website: www.franchise.org.au Phone: +416 695 2896 Email: info@franchiseeverband.com
Fax: +416 695 1950 Website: www.dfv-franchise.de
AUSTRIA FRANCHISE Email: info@cfa.ca
ASSOCIATION Website: www.cfa.ca FRANCHISE ASSOCIATION OF
Campus 21, GREECE
Liebermannstraße A01 503 CHINA CHAIN STORE AND 7 Vouliagmenis str., 11636
A -2345 Brunn am Gebirge FRANCHISE ASSOCIATION Athens
Austria Room 811,8th floor, Foreign Economic & Greece
Phone: +43 2236 - 31 11 88 Trade Plaza, Phone: +30 210-3304970
Fax: +43 2236 - 31 13 43 No 22 Fuchengmenwai STR.,Xicheng Fax: +30 210-9244662
Website: www.franchise.at District, Email: franchiseassociation@franchising.gr
Beijing, P.R. China, 100037 Website: www.franchising.gr
BELGIUM FRANCHISE Phone: +86 10 68784931
FEDERATION Fax: +86 10 68784934 HONG KONG FRANCHISE
Rue marianne 34 Website: www.ccfa.org.cn ASSOCIATION
1180 Uccle 22/F United Centre
B-1070 Brussels EUROPEAN FRANCHISE 95 Queensway
Belgium FEDERATION Hong Kong
Phone: +32 2 523 97 07 179, Avenue Louise Phone: +852 2529 9229
Fax: +32 2 523 35 10 B-1050 Brussels Fax: +852 2527 9843
Email: info@fbf-bff.be Belgium Email: hkfa@franchise.org.hk
Website: www.fbf-bff.be Phone: +32 2 520 1607 Website: www.franchise.org.hk
Fax: +32 2 520 1735
BRAZIL FRANCHISE ASSOCIATION Email: info@eff-franchise.com HUNGARIAN FRANCHISE
United Nations Avenue, 10989 Website: www.eff-franchise.com ASSOCIATION
11th floor. Conj. 112 H-1121 Budapest, Kútvölgyi str 68.
Vl. Olympia - São Paulo - SP FINNISH FRANCHISING Hungary
Brazil ASSOCIATION Phone: +361 391-7313
Phone: +55 11 3020-8800 Suomen Franchising-Yhdistys ry Fax: +361 274 4643
Fax: +55 11 3020-8802 Lönnrotinkatu 22 A 2 Email: titkarsag@franchise.hu
Website: www.abf.com.br 00120 HELSINKI Website: www.franchise.hu
Finland
Phone: +358-9-5865847
Fax: +358 1933 1075
Website: www.franchising.fi

126
FRANCHISING ASSOCIATION OF NETHERLANDS FRANCHISE FRANCHISE ASSOCIATION OF
INDIA ASSOCIATION SOUTH AFRICA
609, Mahalaxmi Chambers Vaartweg 180 H. Santos Building
22, Bhulabhai Desai Road 1217 SZ Hilversum 3rd Floor
Mahalaxmi, Mumbai- 400 026 India The Netherlands 30 Arena Close
Phone: +91 22 2351 7185/ 2351 0499 Phone: +31 35 624 2300 Bruma
Website: www.fai.co.in Fax: +31 35 624 9194 South Africa
E-mail: franchise@nfv.nl Phone: +27 11 615 0359
ITALIAN FRANCHISE ASSOCIATION Website: www.nfv.nl Fax: +27 11 615 3679
Via Melchiorre Gioia 70 Email: fasa@fasa.co.za
20125 Milan FRANCHISE ASSOCIATION OF Website: www.fasa.co.za
Italy NEW ZEALAND
Phone: +39 2 2900 3779 Unit 27, Bishop’s Gate Business Centre, 2 SPANISH FRANCHISE
Fax: +39 2 655 5919 Bishop Dunn Place ASSOCIATION
Email: assofranchising@assofranchising.it Auckland 2013 C/ Juan Ramón Jiménez, nº 8, 1ª planta
Website: www.assofranchising.it New Zealand 28036 Madrid
Phone: +64 9 274 2901 Spain
JAPAN FRANCHISE ASSOCIATION Fax: +64 9 274 2903 Phone: +34 91 277 64 10
3-6-2 Toranomon Website: www.franchiseassociation.org.nz Fax: +34 91 350 47 52
Minato-ku Website: www.franquiciadores.com
Tokyo 105-0001 PHILIPPINE FRANCHISE
Japan ASSOCIATION SWEDEN FRANCHISE
Phone: +81 3 5777 8701 701 OMM-CITRA Building, San Miguel ASSOCIATION
Fax: +81 3 5777 8711 Avenue Åvägen 24, Gårdshus 1
Website: www.jfa-fc.or.jp Ortigas Center 412 51 Göteborg
Pasig City Sweden
MEXICAN ASSOCIATION OF 1600 Philippines Phone: +46 31 40 55 10
FRANCHISES Phone: +632 687 0365 Fax: +46 31 81 10 72
Insurgentes south 1783 Fax: +632 687 0635 Email: info@svenskfranchise.se
Desp. 101 1er. Piso Email: pfa@pfa.org.ph Website: www. svenskfranchise.se
Col. Guadalupe Inn Website: www.pfa.org.ph
Del. Álvaro Obregón SWISS FRANCHISE ASSOCIATION
C.P. 01020, D.F., México PORTUGAL FRANCHISE Stockerstrasse 38
Phone: +52 55 5661 2040 ASSOCIATION CH-8002 Zürich
Fax: +52 55 5661 2800 Sintra Business Park Edifício 1, 2D Switzerland
Website: www.franquiciasdemexico.org 2710-089 Sintra Phone: +41 44 208 25 55
Portugal Fax: +41 44 208 25 26
MALAYSIAN FRANCHISE Email: info@apf.org.pt Website: www.franchiseverband.ch
ASSOCIATION Website: www.apf.org.pt/
1st Floor Wisma Motor, USA - INTERNATIONAL
339 Jalan Tuanku Abdul Rahman FRANCHISING AND LICENSING FRANCHISE ASSOCIATION
50100 Kuala Lumpur, Malaysia. ASSOCIATION (SINGAPORE) 1501 K Street, N.W., Suite 350
Phone: +603 2697 1557 163 Tras Street Washington, D.C. 20005
Fax: +603 2697 1559 #09-04 Lian Huat Building (Behind Amara United States of America
Email: secrtmfa@streamyx.com Hotel 100AM Shopping Centre) Phone: +1 202 628 8000
Website: www.mfa.org.my Singapore 079024 Fax: +1 202 628 0812
Phone: +65 6333 0292 Website: www.franchise.org
Fax: +65 6333 0962
Email: into@flasingapore.org
Website: www.flasingapore.org

127
 useful information

publications
AUSTRALIAN & NEW ZEALAND THE FRANCHISE REVIEW – OFFICIAL JOURNAL OF THE
BUSINESS FRANCHISE GUIDE FRANCHISE COUNCIL OF AUSTRALIA
PO Box 968 Suite 6, Level 1, 307-313 Wattletree Rd
Mt Eliza VIC 3930 Malvern East VIC 3145
Phone: +61 3 9787 8077 Phone: (AUS) 1300 669 030 or +61 3 9508 0888
Fax: +61 3 9787 8499 Fax: +61 3 9508 0899
Email: cgb@cgbpublishing.com.au Email: info@franchise.org.au
Website: www.businessfranchiseaustralia.com.au Website: http://www.franchise.org.au

BUSINESS FRANCHISE MAGAZINE

AUSTRALIA & NEW ZEALAND
PO Box 968
Mt Eliza VIC 3930
Phone: +61 3 9787 8077
Fax: +61 3 9787 8499
Email: cgb@cgbpublishing.com.au
Website: www.businessfranchiseaustralia.com.au
www.businessfranchisenz.co.nz

helpful organisations
APRA (Superannuation) FAIR WORK OMBUDSMAN OFFICE OF THE FRANCHISING
GPO Box 9836 GPO Box 9887 MEDIATION ADVISER
Canberra ACT 2601 Your capital city Suite 205, Level 2, 370 Pitt Street
Phone: (AUS) 1300 55 88 49 Phone: 13 13 94. Sydney NSW 2000
Website: www.apra.gov.au Website: www.fairwork.gov.au Phone: 1800 150 667 or +61 2 9267
0167
AUSTRALIAN COMPETITION & FRANCHISE ASSOCIATION OF Fax: +61 2 9264 8268
CONSUMER COMMISSION NEW ZEALAND Email: office@franchisingmediationadviser.
GPO Box 3131 Unit 27, Bishop’s Gate Business Centre com.au
Canberra ACT 2601 2 Bishop Dunn Place Website: www.franchisingmediationadviser.
Phone: (AUS) 1300 302 502 or + 61 2 Auckland, New Zealand com.au
6243 1305 2013
Website: www.accc.gov.au Phone: +64 9 274 2901 THE REAL ESTATE INSTITUTE OF
Fax: +64 9 274 2903 AUSTRALIA
AUSTRALIAN FOOD AND Website: www.franchiseassociation.org.nz PO Box 234
GROCERY COUNCIL Deakin West ACT 2600
Locked Bag 1 FRANCHISE COUNCIL OF Phone: +61 2 6282 4277
Kingston ACT 2604 AUSTRALIA Fax: +61 2 6285 2444
Phone: +61 2 6273 1466 Suite 5B, Level 1, 307-313 Wattletree Rd Email: reia@reiaustralia.com.au
Fax: +61 2 6273 1477 Malvern East VIC 3145 Website: www.reia.com.au
Email: info@afgc.org.au Phone: (AUS) 1300 669 030 or +61 3
Website: www.afgc.org.au 9508 0888 WORKPLACE SAFETY AUSTRALIA
Fax: +61 3 9508 0899 Tower 2, Suite 1303
AUSTRALIAN RETAILERS Email: info@franchise.org.au Level 13
ASSOCIATION Website: www.franchise.org.au Westfield Plaza
Level 10, 136 Exhibition Street 500 Oxford Street
Melbourne VIC 3000 Bondi Junction NSW 2022
Phone: (AUS) 1300 368 041 Phone: +61 2 9387 1248
Fax: +61 3 8660 3399 Fax: +61 2 9387 1488
Email: info@retail.org.au Email: info@worksafe.com.au
Website: www.retail.org.au Website: www.worksafe.com.au

128
 index
Index A-Z
Australia
‘yes’ OPTUS SHOP........................................... 104
10 THOUSAND FEET........................................ 116
1300 4 WASTE.................................................... 86
1300 EZYCALL................................................. 114
1800 ON HOLD................................................. 116
1800-GOT-JUNK?............................................... 96
1800PAINTER..................................................... 83
4 SEASONS GUTTER PROTECTION.................. 83
7-ELEVEN STORES.................................... 67, 101
9D ACTION CINEMAS......................................... 88
9ROUND 30 MINUTE TOTAL FITNESS................ 95
A LA TURKO....................................................... 94
A TABLE FOR SIX................................................ 89
A1 MOBILE RADIATORS..................................... 81
AA REALESTATE & BUSINESS BROKERS........ 116
AAA UNIFORM CENTRAL................................... 84
AARONS COFFEE AT WORK............................ 100
AARROW ADVERTISING . .................................. 81
ABC NURSERY HIRE.......................................... 85
ABLS - Franchise Loan Specialist................ 80, 114
ABS AUTO BRAKE SERVICE.............................. 81
ACCOLADES AND MORE................................. 101
ACCOR HOTELS................................................. 97
ACE BODY CORPORATE MANAGEMENT........ 100
ACE CLEANING SERVICES................................ 86
ACTION CASH LOANS....................................... 80
ACTION COACH................................................. 88
ACTUATOR SYSTEMS AUSTRALIA............ 84, 118
AD MARKETING AUSTRALIA............................ 114
ADDISONS SOLICITORS & ATTORNEYS.......... 119
ADENBROOK HOMES........................................ 83
ADP........................................................... 114, 116
ADVANCE PET SITTING...................................... 99
ADVANCED NATIONAL SERVICES..................... 83
ADVANTAGE SOLUTIONS................................. 121
AGILITY MERCEDES-BENZ FINANCIAL............ 116
AGL RETAIL ENERGY....................................... 101
AIDA REAL ESTATE........................................... 100
AIRCOAT AUSTRALIA......................................... 96
AIV DEVELOPMENTS.......................................... 87
ALI BABA............................................................ 94
ALIVE CLINICS.................................................... 95
ALL SAFE WORKPLACE INSPECTIONS........... 121
ALL STRIPPED.................................................... 96
ALLENS ARTHUR ROBINSON.......................... 119
ALLIANCE PROJECT SERVICES....................... 117
ALLOY MOTOR ACCESSORIES.......................... 81
ALLPHONES..................................................... 104
ALLPOS ........................................................... 116
ALPHA-H CONCENTRATED SKINCARE............. 82
ALTER IT............................................................. 87
AMALGAMATED PEST CONTROL...................... 96
AMAZING CLEAN................................................ 86
AMBER GROUP AUSTRALIA............................ 101
AMC COMMERCIAL CLEANING......................... 86
ANDERSENS FLOOR COVERINGS................... 101
ANDERSON RICE LAWYERS............................ 119
ANIMALS ON THE MOVE.................................... 85
ANYTIME FITNESS.............................................. 95
ANZ MOBILE LENDING....................................... 80
APCO SERVICE STATIONS............................... 101
APEX PACIFIC..................................................... 97
APM TRAINING INSTITUTE............................... 121
APPLIANCE TAGGING SERVICES................ 68, 88
ARMSTRONG LAWYERS.................................. 119
AROMA CAFÉ..................................................... 89
AROMAS............................................................. 89
ARRIVE ON TIME APPLIANCE REPAIRS............. 98
ARRIVIS............................................................ 118
ARTHUR MURRAY DANCE STUDIOS................. 95
ASCENDER PAYROLL SERVICES..................... 116
ASSURED HOME LOANS................................. 114
ATKINSON VINDEN . ........................................ 119
ATTWOOD MARSHALL LAWYERS................... 119
AUS1ENERGIS.................................................... 98
AUS-DENT.......................................................... 81
AUSSIE DISPOSALS......................................... 101
AUSSIE FARMERS DIRECT................................. 87
AUSSIE HOME LOANS....................................... 80
AUSSIE MOBILE GROOMING............................. 98
AUSSIE MORTGAGE MASTERS......................... 80
AUSSIE OUTDOOR ALFRESCO CAFÉ BLINDS... 96
AUSSIE PHONE BROKERS............................... 118
AUSSIE POOCH MOBILE.................................... 99
AUSSIE SKIP BAGS............................................ 83
AUSTRALIA AND NEW ZEALAND
BANKING GROUP............................................. 115
AUSTRALIA POST............................................. 101
AUSTRALIA WIDE IT........................................... 87
AUSTRALIAN ACCOUNTING &
FRANCHISING PROFESSIONALS..................... 114
AUSTRALIAN BABY HANDS .............................. 85
AUSTRALIAN BUSINESS &
LENDING SOLUTIONS...................................... 115
AUSTRALIAN CAPITAL HOME LOANS.............. 115
AUSTRALIAN CARPET DYING............................ 96
AUSTRALIAN COLLEGE QED........................... 121
AUSTRALIAN DIAL-A-DIGGER............................ 83
AUSTRALIAN FRANCHISING SYSTEMS........... 117
AUSTRALIAN HOT WATER................................. 83
AUSTRALIAN LENDING CORPORATION ......... 115
AUSTRALIAN MORTGAGE BROKERS................ 80
AUSTRALIAN PAVING CENTRE.......................... 83
AUSTRALIAN SALESMASTERS TRAINING....... 121
AUSTRALIAN SKIN CLINICS......................... 44, 82
AUSTVENDING................................................. 104
AUSTWISE FINANCIAL SERVICES.................... 114
AUTO BODY CAPTAIN........................................ 81
AUTO KLENE...................................................... 81
AUTO MASTERS AUSTRALIA ............................ 81
AUTO ONE AUSTRALIA...................................... 81
AUTO PRO.......................................................... 81
AUTO SHINE . .................................................... 81
AUTO SPARK...................................................... 81
AUTOBARN......................................................... 81
AUTOMOTIVE SERVICE SOLUTIONS................. 81
AUTOPRO......................................................... 101
AVANTI SIGNS.................................................. 103
AVENTUS LEGAL ............................................. 119
AVG INTERNET SECURITY............................... 118
AVID TECH MULTIMEDIA.................................. 116
AWARD BOOKKEEPING COMPANY................... 84
B & S MOBILE SHARPENING ............................ 98
B2B LAWYERS................................................. 119
BABO GROUP............................................ 80, 114
BACK IN MOTION HEALTH GROUP................... 95
BACKCARE & SEATING...................................... 95
BAKER & MCKENZIE........................................ 119
BAKER LOVE LAWYERS................................... 119
BAKERS DELIGHT AUS...................................... 89
BALLOON DÉCOR............................................ 116
BANJO’S TASMANIAN BAKERY CAFE............... 89
BANK OF QUEENSLAND.................................. 115
BANKWEST BUSINESS.................................... 115
BARBEQUES GALORE..................................... 101
BARK BUSTERS + DOG TRAINING.................... 99
BARKER MEIER INSURANCE BROKERS.......... 118
BARRY PLANT REAL ESTATE . ........................ 100
BARTERCARD AUSTRALIA................................. 84
BASKIN ROBBINS ICE CREAM........................... 93
BATHROOM WERX....................................... 83, 96
BATTERY BAR.................................................. 101
BATTERY WORLD............................................. 101
BAYBRIDGE LAWYERS..................................... 119
129
 index
BB’S CAFÉ.......................................................... 89
BBX..................................................................... 84
BCF STORES P/L.............................................. 101
BCI BUSINESS BROKERS.................................. 84
BCT TRANSFERS............................................. 100
BEACH HOUSE BAR & GRILL............................. 91
BEACON LIGHTING.......................................... 101
BEARD PAPA ..................................................... 93
BEATTY MARKETING SOLUTIONS................... 114
BEAUMONT TILES.............................................. 83
BEAUREPAIRES.................................................. 81
BEBRITE CLEANING........................................... 86
BEDS FOR BACKS........................................... 101
BEDSHED......................................................... 101
BEER IN A BIN.................................................... 89
BEETLE BRANDING.......................................... 114
BEGIN BRIGHT................................................... 85
BELL LEGAL GROUP........................................ 119
BEN & JERRY’S.................................................. 93
BENDIGO AND ADELAIDE BANK........................ 80
BENGA DESIGNS............................................. 114
BENNETT & PHILP SOLICITORS...................... 119
BETTA ELECTRICAL (BSR GROUP).................. 101
BEV MARKS BEDS AUSTRALIA........................ 101
BEVANS REAL ESTATE..................................... 100
BICYCLE SUPERSTORE................................... 101
BIG DAD’S PIES.................................................. 89
BIG FUN.............................................................. 88
BIG PADDLE CO................................................. 84
BIGGIN & SCOTT ............................................. 100
BIKE FORCE..................................................... 101
BILL BUDDY..................................................... 116
BILLINGS CLOAK............................................. 119
BILLY BROWN CLEANING.................................. 86
BING BOY........................................................... 94
BISCUIT®......................................................... 114
BIZZI BEEZ RESIDENTIAL CLEANING................. 86
BK’S TAKEAWAY................................................ 94
BLACK AND WHITE HOME SERVICES............... 96
BLAKE DAWSON.............................................. 119
BLOOMTOOLS................................................... 97
BLOW DRY BAR................................................. 95
BLUE SPIRIT..................................................... 101
BLUEJET............................................................. 83
BLUEMARQ COMMERCIAL.............................. 121
BLYGOLD AUSTRALIA........................................ 83
BOAB BOAT HIRE............................................. 100
BOB JANE T-MARTS.......................................... 81
BODIEZ 24/7....................................................... 95
BODYOLOGY WEIGHT LOSS............................. 82
BOOKS AND GIFTS DIRECT............................... 87
BOOKS ONSITE.................................................. 80
BOOST JUICE BARS.......................................... 93
BOSETTI WINDOW SOLUTIONS......................... 98
BOSS BUILDING MAINTENANCE....................... 83
BOX CORPORATION........................................ 104
130
BOXING FIT......................................................... 95
BRAKES PLUS.................................................... 81
BRAMALCO........................................................ 83
BRAND MUSIC................................................... 81
BRAZILIAN BEAUTY............................................ 82
BRAZILIAN BUTTERFLY AUSTRALIA.................. 82
BREADTOP ........................................................ 89
BRENNANS SOLICITORS................................. 119
BRIAN TRACY INTERNATIONAL......................... 88
BRIDGESTONE SELECT..................................... 81
BRIGGENS . ..................................................... 101
BRIGHT EYES SUNGLASSES........................... 101
BRODIES MEALMAKERS.................................... 93
BROOKLYN UNDERWRITING SERVICE............ 118
BROTZEIT INTERNATIONAL .............................. 91
BROWN WRIGHT STEIN................................... 119
BRUCE STEWART DIMARCO........................... 119
BRUMBY’S GO!.................................................. 89
BRUMBY’S BAKERIES LIMITED.......................... 89
BSF GROUP..................................................... 116
BSR GROUP..................................................... 101
BUBBAS PIZZA PASTA & MORE......................... 94
BUCHANAN LAW.............................................. 119
BUCKING BULL.................................................. 93
BUDGET RENT A CAR AUSTRALIA.................. 100
BURGER EDGE................................................... 94
BURGER URGE FRANCHISING.......................... 94
BURRITO BAR.................................................... 91
BUSINESS COMMUNICATIONS
MANAGEMENT................................................. 114
BUSINESS COST MANAGEMENT...................... 84
BUSINESS DEVELOPMENT ALLIANCE............. 117
BUSINESS DEVELOPMENT COMPANY............ 117
BUSINESS GEOGRAPHICS.............................. 121
BUSINESS INTERNATIONAL............................. 117
BUSINESS LENDING........................................ 118
BUSINESS MECHANIC....................................... 80
BUSINESS RISK ADVISORS............................. 114
BUSINESS SA................................................... 116
BUSY BOOKKEEPING........................................ 80
BYWATERS TIMMS LAWYERS......................... 119
CABOT SQUARE WA.......................................... 80
CAD PARTNERS............................................... 114
CAFE2U.............................................................. 98
CAKE IT AWAY.................................................. 101
CALTEX AUSTRALIA......................................... 101
CAPELLI ARMADALE.......................................... 95
CAPIFY........................................................ 80, 115
CAPITAL MUTUAL INSURANCE BROKERS...... 118
CAPITAL TRUST.................................................. 80
CAPPUCCINO XPRESS...................................... 98
CAR CARE AUSTRALIA...................................... 81
CAR KIT COMPANY............................................ 81
CARBONITE AUSTRALIA.................................. 118
CARGROOMERS................................................ 81
CARIBLUE......................................................... 117
CARPET COURT FLOORING CENTRES........... 101
CARRIGAN RETAIL CONSULTING.................... 121
CARTRIDGE WORLD........................................ 101
CASH LOAN MONEY CENTRES......................... 80
CASHFLOW IT FINANCE........................... 115, 118
CASHMART (AUST).......................................... 101
CAVALIER HOMES.............................................. 83
CBRE GLOBAL CORPORATES SERVICES....... 121
CENGAGE EDUCATION.................................... 121
CENTRAL COAST BUSINESS LAWYERS......... 119
CENTURY 21 AUSTRALIA................................. 100
CEO CONSULTING........................................... 117
CFM (CORDLESS FILTER MACHINE)................ 100
CFO ON-CALL.................................................... 80
CHAMPION LEGAL........................................... 119
CHARCOAL CHICKEN EXPRESS....................... 94
CHARLIE LOVETT FRANCHISING....................... 89
CHAS CLARKSON............................................ 116
CHEM-DRY................................................... 26, 86
CHICKEN EXPRESS SYSTEM............................. 94
CHICKEN TREAT................................................. 94
CHOCOLATE GRAPHICS.................................... 93
CHOCOLATERIA™ SAN CHURRO..................... 89
CIB ACCOUNTANTS AND ADVISORS.............. 114
CIBO ESPRESSO................................................ 89
CIRILLO LIGHTING & CERAMICS....................... 96
CITIWIDE FRANCHISING.................................... 80
CITY DISCOUNT TYRES (SA/NSW)..................... 81
CITY FARMERS DOGWASH................................ 99
CITY PACIFIC FINANCE.................................... 118
CIVIC MANAGED SERVICES............................. 117
CIVIC VIDEO...................................................... 100
CLARK RUBBER............................................... 101
CLAYTON UTZ.................................................. 119
CLEAN GREEN STRATA................................ 86, 97
CLEANING WIZARD............................................ 86
CLEANTASTIC.................................................... 86
CLIX GALORE..................................................... 84
CLUB ASSIST..................................................... 81
CLUB FINANCIAL SERVICES...................... 80, 114
CM BUSINESS.................................................... 96
COAST TO COAST THE GOLDEN ROAST.......... 94
COATES SIGNCO SERVICE.............................. 114
COCO CUBANO................................................. 91
CODERS........................................................... 118
COFFEE BELLA........................................... 98, 116
COFFEE CULTURE.............................................. 89
COFFEE GURU................................................... 89
COFFEE MACHINE EXPRESS............................. 87
COFFEE NEWS................................................... 81
COLD ROCK ICE CREAMERY............................. 93
COLDWELL BANKER........................................ 100
COLEMAN & GREIG.......................................... 119
COLLINS BOOKSELLERS................................. 101
COLONIAL PLANTATION SHUTTERS................. 96
COLOR TECH SYSTEMS.................................... 81
COMINO PRASSAS ......................................... 119 DAVIES KNOX MAYNARDS............................... 114 EMAC CONSTRUCTIONS................................... 83

COMMERCIAL FOOD MACHINERY.................. 116 DC ADOLPHE................................................... 120 EMBROIDME....................................................... 84

COMMONWEALTH BANK................................. 115 DC STRATEGY.................................................. 117 EMPLOYRITE.................................................... 116

COMMUNIKATE ET AL...................................... 114 DCG DONALDSON CONSULTING GROUP....... 117 ENDOTA SPA...................................................... 82

COMPLETE FEET................................................ 95 DECOGLAZE AUSTRALIA................................... 83 ENDRUST PTY LTD............................................. 81

COMPLETE FRAMING...................................... 101 DEEPEND......................................................... 115 ENERGIS............................................................. 83

COMPLETE PROPERTY REJUVENATION........... 96 DEMOGRAPHICS ONLINE................................ 117 ENSUITES ON TOW............................................ 96

COMPUTER TROUBLESHOOTERS.................... 87 DESIGN DESIGN............................................... 116 ENTERPRISE 21............................................... 117

CONCEPT FACTORY........................................ 114 DESIGN GALLERY............................................ 116 ENVIE FITNESS................................................... 95

CONCRETE TAXI . .............................................. 83 DESIGN IMPORTANCE..................................... 100 ENVIRO CHASING SERVICES........................... 121

CONDON ASSOCIATES.................................... 114 DESTINATION FOR MEN..................................... 95 ENZED HOSE DOCTORS.................................... 98

CONTOURS........................................................ 95 DESTINY FINANCIAL SOLUTIONS...................... 80 EPIWEB............................................................. 118

CON-X-ION....................................................... 104 DIA ORO JEWELLERS...................................... 102 EQUINE STAFF EMPLOYMENT........................... 88

COOCHIE HYDROGREEN................................... 97 DIAL-A-DIGGER.................................................. 83 ERNST AND YOUNG........................................ 114

COOKING THE BOOKS.................................... 118 DIAL-AN-ANGEL................................................. 96 ESPRESSO MOBILE CAFÉ................................. 98

COOLABAH TREE CAFÉ..................................... 94 DIBBS BARKER................................................ 120 ESPRESSO TO GO MOBILE CAFE..................... 89

COOPER AUTOMOTIVE...................................... 81 DIGITAL DREAMS............................................... 97 ESPRESSO VEND AUSTRALIA........................... 84

COOPER GRACE WARD LAWYERS................. 119 DIRTY CHOOK.................................................. 115 ESSENTIAL BEAUTY........................................... 82

COPYFAX STATIONERS...................................... 84 DIVERSE SHOPFITTERS................................... 116 ESSENTIAL BRANDS.......................................... 89

CORAL HOMES.................................................. 83 DIVERSIFIED EXHIBITIONS............................... 116 EUREKA MULTIMEDIA........................................ 88

CORDLESS FILTER MACHINE............................ 84 DIXON HOMES................................................... 83 EUROPCAR........................................................ 81

CORE9 FITNESS........................................... 21, 95 DL COFFEE......................................................... 89 EVENT PHOTOGRAPHY.COM............................ 99

CORPORATE THEATRE.................................... 116 DLA PHILLIPS FOX........................................... 120 EVERALLS DFK................................................. 114

COSOFF CUDMORE KNOX.............................. 119 DMAW............................................................... 120 EWORKS............................................................ 88

COST LESS PLANTS........................................ 102 DMC DIGITAL.................................................... 115 EXA WEB SOLUTIONS........................................ 97

COST REDUCTION ANALYSTS................... 84, 116 DOCUMENT MANAGEMENT SOLUTIONS.......... 84 EXALT 4TH PARTY SOLUTIONS....................... 116

COUNTRY CHICKEN.......................................... 94 DOGTECH........................................................... 99 EXOLVO.............................................................. 84

COURIERS PLEASE............................................ 87 DOGUE FRANCHISING....................................... 99 EXPENSE REDUCTION ANALYSTS..................... 80

COVERALL CLEANING CONCEPTS................... 86 DOLLAR CURTAINS.......................................... 102 EXPLORE & DEVELOP........................................ 85

CRAVE COMMUNICATIONS............................. 104 DOME COFFEES AUSTRALIA............................. 91 EXPRESS BOOKKEEPING.................................. 80

CRAZY CANDLES............................................... 96 DOMINION COLANCO PRINT GROUP............. 115 EZYACCOUNTS.................................................. 80

CREATIVE BREW MARKETING AND DESIGN... 115 DOMINO’S PIZZA................................................ 94 EZYPAYROLL.................................................... 116

CREATIVE BY DESIGN...................................... 100 DON’T FRET PET!............................................... 99 F45 TRAINING..................................................... 95

CREATIVE COMPUTING..................................... 87 DONUT KING...................................................... 93 FAB CLEANING SERVICES................................. 86

CREATIVE DESIGN........................................... 116 DOWNINGS LEGAL.......................................... 120 FAB SAO........................................................... 118

CRECER CONSULTING.................................... 117 DR BOOM........................................................... 87 FAIR DINKUM SHEDS......................................... 83

CREEPY CRAWLEY PEST CONTROL................. 86 DR PC................................................................. 87 FANCY FILLINGS................................................ 94

CREMA ESPRESSO............................................ 89 DREAM DOORS.................................................. 83 FANTASTIC LIGHTING........................................ 84

CREPE AFFAIR.................................................... 98 DRUMMOND GOLF SHOPS............................. 102 FAST EDDY’S CAFÉ............................................ 89

CRESTCOM MANAGEMENT TRAINING............. 88 DRYMASTER CARPET CLEANING..................... 86 FASTA PASTA PTY LTD....................................... 91

CROISSANT EXPRESS....................................... 94 DUPLEX CLEANING MACHINES......................... 86 FASTWAY COURIERS............................ IFC, 84, 98

CRUST GOURMET PIZZA BAR........................... 94 DW FOX TUCKER ............................................ 120 FC BUSINESS SOLUTIONS.............................. 117

CTA AUSTRALIA............................................... 116 DYMOCKS........................................................ 102 FEINAUER & ASSOCIATES............................... 120

CULLEN BABINGTON HUGHES....................... 119 EAGLE BOYS DIAL-A-PIZZA............................... 94 FERGUSON CANON ........................................ 120

CUPA NUTZ...................................................... 104 EARTHBORN.................................................... 102 FERGUSON PLARRE BAKEHOUSES ................ 89

EASYWAY AUSTRALIA........................................ 89 FERNWOOD WOMEN’S HEALTH CLUBS........... 95

CURVES INTERNATIONAL.................................. 95
ECHOICE............................................................ 80 FFRENCH LEGAL.............................................. 120
CURWOODS LAWYERS................................... 119
ECO PEST CONTROL......................................... 96 FIBRENEW INTERNATIONAL LTD....................... 98
CUSTOM CAR CARE.......................................... 81
ECOMIST AUSTRALIA PTY LTD.......................... 86 FIFO CAPITAL AUSTRALIA............................ 40, 80
CUSTOM HOSPITALITY SYSTEMS............. 89, 121
ECOSMART HOT WATER................................. 104 FILTAFRY............................................................. 98
DAIMLER FLEET MANAGEMENT...................... 116
EDWARDS MARSHALL PTY LTD...................... 114 FINANCIAL MANAGEMENT WORKS................ 114
DAISY H2O DRY CLEANING............................... 87
EFM HEALTH CLUBS.......................................... 95 FIND IT SMART FRANCHISING........................... 84
DALY INTERNATIONAL..................................... 121
EGNATIUM........................................................ 116 FINEST ALTERATIONS........................................ 87
DARRIWILL FARM GOURMET FOOD
& GIFT MERCHANTS........................................ 102 ELECTRODRY..................................................... 86 FINLEASE.......................................................... 114
DAVID LEGAL.................................................... 120 ELITE CARPET DRY CLEANING ........................ 96 FIRST CLASS ACCOUNTS ................................ 80

DAVID REID HOMES........................................... 83 ELLA BACHE................................................ 48, 82 FIRST CLASS CAPITAL....................................... 80

131
 index
FISHER & PAYKEL............................................... 98
FISHER CARTRIGHT & BERRIMAN................... 120
FITCHIPS............................................................ 94
FITNESS ENHANCEMENT.................................. 95
FITNESS MATTERS............................................. 95
FIVE DOGS......................................................... 94
FIXZIT AUSTRALIA.............................................. 81
FLANNERYS NATURAL GROCERS..................... 93
FLASH MORFFEW PHOTOS............................... 99
FLIGHT EXPERIENCE.......................................... 88
FLIP OUT – TRAMPOLINE ARENA PTY LTD........ 85
FLIPPIN’ FRESH SEAFOOD................................ 98
FLOWER AND HART . ...................................... 120
FLOWER POWER............................................... 97
FLOWERS BY FRUIT......................................... 102
FLUIDRIVE AUTOMATIC TRANSMISSIONS......... 81
FLUX CREATIVE................................................ 115
FOODCO GROUP............................................... 93
FOODWORKS................................................... 102
FOOTBALL STAR ACADEMY.............................. 85
FORDHAM BUSINESS ADVISORS.................... 114
FORMALWEAR EXPRESS................................... 98
FORTUNE PLUS................................................. 96
FORTY WINKS ................................................. 102
FOUNDATION WORKS ...................................... 81
FOUR SEASONS GUTTER PROTECTION........... 96
FOX MOWING..................................................... 97
FRAMECOR........................................................ 99
FRANCHISE ADVISORY CENTRE..................... 117
FRANCHISE CENTRAL..................................... 117
FRANCHISE COUNCIL OF AUSTRALIA............ 121
FRANCHISE INSURANCE................................... 84
FRANCHISE LEGAL.......................................... 120
FRANCHISE RELATIONSHIPS INSTITUTE......... 117
FRANCHISE SIMPLY......................................... 117
FRANCHISE SYSTEMS GROUP........................ 117
FRANCHISE WORKS........................................ 117
FRANCHISEE SUCCESS................................... 117
FRANCHISING INTERNATIONAL....................... 117
FRANCK PROVOST............................................ 95
FRANDATA........................................................ 116
FRANKLYN SCHOLAR...................................... 121
FREECHOICE STORES..................................... 102
FREEDOM FURNITURE..................................... 102
FREEDOM TAXATION SERVICES...................... 114
FREELEASE COPIERS...................................... 121
FRENCHAMS INDOOR PLANT HIRE................. 100
FRITZ GELATO.................................................... 93
FROGS HOUSE WASHING................................. 86
FRONTLINE RECRUITMENT GROUP . ............... 88
FRUIT PROPERTY............................................. 100
FRUITION TUITION.............................................. 88
FRUIZBERRY...................................................... 91
FUSE................................................................. 115
G4 GUITAR SCHOOLS........................................ 88
GADENS LAWYERS.......................................... 120
132
GAMEKING AUSTRALIA................................... 104
GAMES 2 U......................................................... 88
GAMETRADERS................................................ 102
GARLO’S PIES.................................................... 89
GASPOWER........................................................ 81
GEE WHIZZ COMPUTERS.................................. 87
GEEKS ON CALL ............................................... 87
GELARE ............................................................. 89
GELATINO........................................................... 93
GELATISSIMO .................................................... 93
GEOWASH.......................................................... 81
GET THREADED................................................. 82
GFC CAFÉ........................................................... 94
GLASS ART AUSTRALIA..................................... 85
GLASS TECHNOLOGY ...................................... 81
GLOBAL GOSSIP................................................ 87
GLOBAL SAFE TECHNOLOGIES AUSTRALIA..... 83
GLORIA JEAN’S COFFEES................................. 89
GO GECKO PROPERTY SALES........................ 100
GO LOANS........................................................ 102
GO PRIVATE...................................................... 100
GO SUSHI........................................................... 94
GODFREYS....................................................... 102
GOGETTA......................................................... 118
GOLD’S GYM...................................................... 95
GOLDEN FRIED CHICKEN.................................. 94
GOLDEN NUTS FRANCHISING........................... 93
GOOD BUSINESS CONSULTING...................... 116
GOOD GAMES.................................................. 102
GOODYEAR AUTOCARE.................................... 81
GOOP GUYS....................................................... 83
GRACEFUL SOLUTIONS ................................. 116
GRAHAMS GARDEN CARE................................ 97
GRAHAMS HOME CLEANING CARE.................. 86
GRANITE TRANSFORMATIONS.......................... 83
GRANT THORNTON......................................... 114
GRASSHOPPER SOCCER.................................. 85
GRECH PARTNERS SOLICITORS..................... 120
GREEN CLEEN................................................... 86
GREENBIZCHECK.............................................. 96
GREY ARMY MANAGEMENT.............................. 96
GRIFFITH BUSINESS SCHOOL......................... 121
GRILL’D – HEALTHY BURGERS.......................... 91
GRINNERS CATERING........................................ 98
GRIP GUARD...................................................... 83
GROUP SEVEN FRANCHISING......................... 117
GROUT PERFECT............................................... 83
GROUT PRO....................................................... 83
GSM LAWYERS................................................ 120
GUAVA BEAN ESPRESSO BAR.......................... 89
GUTTER-VAC...................................................... 96
GYMBAREE........................................................ 85
GYMBAROO....................................................... 85
H&R BLOCK........................................................ 80
HAARSMA LAWYERS....................................... 120
HAINES NORTON CHARTERED
ACCOUNTANTS................................................ 114
HAIR 4 BRIDES................................................... 82
HAIRCHOICE.................................................... 102
HAIRDRESSERS ON THE MOVE........................ 98
HAIRFREE........................................................... 82
HAIRHOUSE WAREHOUSE.................. 31, 95, 102
HALL & WILCOX............................................... 120
HANNAFORD - SEED PROTECTION
SPECIALIST........................................................ 96
HAN’S CAFE....................................................... 90
HARCOURTS ................................................... 100
HARDWARE2SITE............................................... 83
HARRY’S CAFÉ DE WHEELS.............................. 90
HARVEY WORLD TRAVEL ............................... 104
HAYES KNIGHT................................................. 114
HEADMARK...................................................... 115
HEALTHY HABITS............................................... 94
HEALTHY INSPIRATIONS.................................... 96
HEALTHY LIFE.................................................. 102
HELEN O’GRADY CHILDREN’S DRAMA
ACADEMY . ........................................................ 88
HELLO HARRY.................................................... 91
HENNY PENNY HATCHING................................ 85
HERTZ AUSTRALIA........................................... 100
HEY DEE HO MUSIC........................................... 88
HI HO CLEAN AND GARDEN.............................. 97
HI SPEED INTERNET KIOSKS............................. 97
HIDOW AUSTRALIA............................................ 96
HILL ROGERS . ................................................ 117
HIP POCKET WORKWEAR & SAFETY.............. 104
HIRE A HUBBY................................................... 96
HIRE A TRADESMAN.......................................... 98
HIRE FOR BABY............................................... 100
HOG’S BREATH CAFÉ........................................ 91
HOLDING REDLICH ......................................... 120
HOLISTIC GROUP............................................... 82
HOME ENTERTAINMENT EXPRESS................. 100
HOME ICE CREAM............................................. 98
HOME INSTEAD SENIOR CARE.......................... 96
HOME SERVICE PROFESSIONALS ................... 97
HOME SORTED!................................................. 97
HORSELAND.................................................... 102
HOSEMASTERS INTERNATIONAL...................... 98
HOTONDO HOMES............................................ 83
HOUSE............................................................. 102
HOUSE GURU.................................................... 99
HOUSEMAIDS FRANCHISES.............................. 86
HOUSEPROUD CLEANING................................. 86
HOUSEWORK HEROES...................................... 97
HOUSPECT FRANCHISING SYSTEMS............... 83
HOWARD RICH & ASSOCIATES....................... 115
HOWARDS STORAGE WORLD......................... 102
HR CENTRAL.................................................... 116
HR COACH......................................................... 85
HUDSONS COFFEE............................................ 90
HUNGRY JACK’S................................................ 94
HUNT & HUNT.................................................. 120
HWL EBSWORTH ............................................ 120
HYDRODOG MOBILE DOG GROOMING............ 99
HYDROKLEEN.................................................... 86
HYPOXI AUSTRALIA........................................... 96
I CAN READ........................................................ 88
IAN DIFFEN THE TYRE FACTORY (WA)............... 81
IBALANCE BUSINESS INSTITUTE....................... 85
IBS INFOTECH.................................................. 116
ICMI.................................................................... 85
ICON VISUAL MARKETING............................... 116
ICPRINT AND DESIGN........................................ 99
IGA.................................................................... 102
IMAGE GROUP................................................... 85
IMPRESSIONABLE KIDS..................................... 85
IN.CUBE8R GALLERY....................................... 102
INBLOOM FLORIST........................................... 102
INDEPENDENT PROPERTY INSPECTIONS...... 100
INDIA AT HOME.................................................. 93
INFORMATEL.................................................... 115
INK ON THE RUN................................................ 98
INKSPOT........................................................... 102
INKY FEET.......................................................... 85
INSITE DATA SOLUTIONS................................. 121
INSPECT MY HOME......................................... 100
INSPIRATIONS PAINT........................................ 102
INSURANCE MADE EASY................................. 118
INTERCEPT......................................................... 85
INTERNATIONAL COLLEGE OF HOTEL
MANAGEMENT................................................. 121
INXPRESS . ........................................................ 85
IP PARTNERSHIP.............................................. 120
IP SOLUTIONS INTERNATIONAL...................... 116
IRON ON TIME, THE IRON MAN......................... 87
IWS AUSTRALIA................................................ 116
J J RIBA & COMPANY SOLICITORS................. 120
JAMAICA BLUE CAFE......................................... 90
JAMES’ HOME SERVICES.................................. 86
JANI-KING AUSTRALASIA.................................. 86
JAN-PRO CLEANING SYSTEMS......................... 86
JAX TYRES......................................................... 81
JAYMAK - FOOD & BEVERAGE
REFRIGERATION................................................. 85
JC UNIQUE BEAUTY AND LASER CLINIC.......... 82
JDL STRATEGIES.............................................. 100
JEJAK GRAPHICS...................................... 72, 116
JESTERS............................................................. 94
JETSET TRAVELWORLD GROUP..................... 104
JETTS FITNESS 24/7.......................................... 96
JEUNESSE GLOBAL........................................... 82
JIM’S ANTENNA’S............................................ 104
JIM’S BATH RE-SURFACING.............................. 97
JIM’S BIN CLEANING.......................................... 86
JIM’S BLIND CLEANING..................................... 86
JIM’S BUILDING INSPECTIONS.......................... 83
JIM’S BUILDING MAINTENANCE........................ 83
JIM’S CAR CLEANING........................................ 81
JIM’S CARPET CLEANING.................................. 86
JIM’S CLEANING................................................ 86
JIM’S COMPUTER SERVICES............................. 87
JIM’S CONCRETE CUTTING............................... 83
JIM’S DIGGERS.................................................. 83
JIM’S ELECTRICAL........................................... 104
JIM’S FENCING................................................... 83
JIM’S GLASS.................................................... 104
JIM’S MOWING................................................... 97
JIM’S PAINTING.................................................. 83
JIM’S PAVING..................................................... 84
JIM’S PERGOLAS............................................... 84
JIM’S PEST CONTROL....................................... 98
JIM’S PLUMBING.............................................. 104
JIM’S POOL CARE.............................................. 99
JIM’S PRESSURE CLEANING............................. 86
JIM’S ROOFING.................................................. 84
JIM’S SECURITY DOORS................................. 104
JIM’S SHADE SAILS........................................... 84
JIM’S SKIP BINS............................................... 100
JIM’S SOLAR.................................................... 104
JIM’S TEST AND TAG......................................... 88
JIM’S WINDOW CLEANING................................ 87
JIM’S WINDSCREENS........................................ 98
JIM’S BATH SURFACING.................................... 96
JIM’S BOOKKEEPING......................................... 80
JIM’S COMPUTER SERVICES............................. 96
JIM’S DOG WASH............................................... 99
JIM’S ELECTRICAL............................................. 96
JIM’S FINANCE PROFESSIONALS...................... 80
JIM’S FLOORS.................................................... 83
JIM’S PEST CONTROL....................................... 97
JIM’S POOL CARE.............................................. 97
JIM’S SKIP BINS................................................. 84
JIM’S TREES....................................................... 97
JOHN BRENNAN HAIR FRANCHISING............... 95
JOHNNO’S CAMPER TRAILERS....................... 100
JOSEPH DAHDAH & CO UNIFORMS................ 116
JUMBO INFLATABLES........................................ 85
JUMP! SWIM SCHOOL....................................... 85
JUMPING J-JAYS CASTLES & SLIDES............... 85
JUST CUTS......................................................... 95
JUST LASHES ................................................... 82
K2 RECRUITMENT.............................................. 88
KANKLEAN......................................................... 87
KARL CHEHADE DRY CLEANING....................... 87
KARMAN GROUP............................................. 118
KEEN TO CLEAN GROUP................................... 87
KEEP LEFT PR.................................................. 116
KELLS THE LAWYERS...................................... 120
KELLY AND CO ................................................ 120
KELLY HAZEL QUILL . ...................................... 120
KELLY SPORTS................................................ 102
KEMP STRANG . .............................................. 120
KENKLEEN WINDOW CLEANING....................... 87
KENNY’S CARDIOLOGY................................... 102
KEY RETURNS.................................................... 85
KFC..................................................................... 94
KICK! JUICE BARS.............................................. 93
KIDS KORNER.................................................... 88
KIESER TRAINING CENTRES............................. 96
KINDY DANCE TIME........................................... 86
KING INSURANCE BROKERS........................... 118
KING OF THE PACK . ....................................... 102
KINGS................................................................. 99
KIP MCGRATH EDUCATION CENTRES ............. 88
KLEENIT.............................................................. 87
KOALA KRANE................................................. 104
KRNETA BUILDING SURVEYORS..................... 116
KWIK KERB......................................................... 97
KWIK KOPY AUSTRALIA..................................... 99
LA PORCHETTA............................................ 12, 92
LAC LAWYERS SERVICE.................................. 120
LAING AND SIMMONS REAL ESTATE.............. 100
LAS OLAS........................................................... 93
LASER CLINICS AUSTRALIA.............................. 83
LASER PLUMBING AND ELECTRICAL................ 84
LATTE CARTELLE............................................... 90
LATTOUF HAIR SPA............................................ 95
LAUBMAN AND PANK...................................... 102
LAVA COFFEE............................................... 58, 90
LAWLER CHARTERED ACCOUNTANTS........... 114
LCL FUN LANGUAGES....................................... 88
LEADERSHIP MANAGEMENT AUSTRALIA......... 85
LEASEEAGLE.................................................... 116
LEASING INFORMATION SERVICES ................ 116
LEIGH ADAMS ................................................. 120
LEMONTREE MARKETING............................... 115
LENARD’S CHICKEN.......................................... 93
LEWIS HOLDWAY ............................................ 120
LIFECARE HEALTH............................................. 96
LIGHTSOUNDS .................................................. 88
LINK BUSINESS FRANCHISING........................ 116
LIQUID STATE................................................... 118
LISTEN TO READ................................................ 86
LISTON LANDERS............................................ 114
LITERACY CIRCLE.............................................. 88
LITTLE IMAGES................................................... 99
LITTLE KICKERS................................................. 86
LOCAL APPLIANCE RENTALS.......................... 100
LOCAL TREE CARE............................................ 97
LODHIA LAWYERS........................................... 120
LOGIRO WEALTH SOLUTIONS......................... 114
LOGOVISION.................................................... 116
LOLLIPOP’S PLAYLAND & CAFE........................ 86
LOLLYPOTZ........................................................ 96
LONELY PETS CLUB........................................... 99
LOOKSMART ALTERATIONS.............................. 87
LORD OF THE FRIES.......................................... 93
LOYALTY PRINT.................................................. 99
LUXAFLEX – HUNTER DOUGLAS..................... 102
133
 index
LYNCH ANDREWS . ......................................... 120
LYNN’S LEARNING............................................. 88
M & K LAWYERS............................................... 120
M2 COMMANDER............................................... 85
MACQUARIE FRANCHISE SYSTEMS............... 117
MAD MEX FRESH MEXICAN GRILL.................... 94
MADAM GLAMOUR............................................ 83
MADE IN JAPAN............................................... 102
MADGWICKS LAWYERS.................................. 120
MAESTRO HAIRDRESSING................................ 95
MAGGIES KITCHEN STORE............................. 102
MAGIC HAND CARWASH................................... 81
MAGNETITE WINDOW COVERS......................... 97
MAIL PLUS PTY LTD........................................... 85
MAILBOX ETC (AUSTRALIA AND N.Z)................ 99
MAILPOST.......................................................... 81
MANNINGS AV.................................................... 97
MANTRA GROUP.............................................. 116
MARIES PIZZA.................................................... 94
MARKET MINDS............................................... 118
MARKETING AND BRANDING COMPANY........ 115
MARRS CURTAINS, BLINDS & SHUTTERS........ 97
MARS VENUS COACHING.................................. 88
MARSH AND MAHER................................... 1, 120
MARSHALLS & DENT....................................... 120
MARY RYAN’S.................................................. 102
MAS TAX ACCOUNTANTS.................................. 80
MASTERCARE FRANCHISING............................ 87
MATCHBOX...................................................... 102
MATTHEWSFOLBIGG....................................... 120
MATTRESSKLEEN AUSTRALIA........................... 97
MAXXAM COMPUTER SYSTEMS..................... 118
MAYNARD IMAGING......................................... 115
MBE BUSINESS SERVICE CENTRES................. 85
MBT FOOTWEAR................................................ 87
MCDONALD’S AUSTRALIA................................. 94
MCINNES WILSON LAWYERS.......................... 121
MCLAUGHLINS................................................. 120
MCLEAN DELMO BENTLEYS........................... 114
MCMAHON FEARNLEY.................................... 121
MCW LAWYERS............................................... 121
MEDIA M GROUP............................................. 115
MEDIACOM AUSTRALIA................................... 115
MEGASEALED BATHROOMS............................. 84
MENDABATH...................................................... 84
META MANAGEMENT SOLUTIONS.................. 121
METRO TILES................................................... 102
METRODOGS..................................................... 99
METROPOLITAN SHREDDING SERVICE............ 85
MEYER VANDENBERG .................................... 121
MICHEL’S PATISSERIE........................................ 90
MICHELS WARREN.......................................... 115
MICRONET SYSTEMS...................................... 118
MICROWAVE SAFETY SYSTEMS........................ 88
MIDAS AUTO...................................................... 81
MIDDLETONS................................................... 121
134
MILLS OAKLEY ................................................ 121
MIL-TEK WASTE SOLUTIONS............................. 85
MILWARD DORAN............................................ 116
MINC SERVICES................................................. 97
MIND ATLAS..................................................... 121
MIND GAMES................................................... 102
MINI MAESTROS................................................ 86
MINICARDS........................................................ 81
MINIMEE – BABIES AND KIDS............................ 86
MINIT AUSTRALIA PTY LTD – MISTER MINIT.... 102
MINI-TANKERS AUSTRALIA................................ 81
MINTER ELLISON ............................................ 121
MINUTEMAN PRESS.......................................... 99
MISTER PLY&WOOD........................................... 84
MITCHELL COMMUNICATION GROUP............. 115
MJW................................................................. 116
MLN - MOBILE LAPTOPS AND
NOTEBOOKS.................................................... 102
MOBILE AUTO HOSES....................................... 81
MOBILE FILTRATION SERVICES......................... 98
MOBILE HOSEFIXERS........................................ 98
MOBILE PLASTIC & VINYL REPAIRS.................. 81
MOBILE TEST ‘n’ CAL......................................... 88
MOEVENPICK ICE CREAM................................. 94
MORTGAGE CHOICE......................................... 80
MORTGAGE HOUSE........................................... 80
MOTIVITY FRANCHISING.................................... 81
MOUNTAIN DESIGNS......................................... 96
MOVIEMATE AUSTRALASIA............................. 104
MPM MARKETING SERVICES.......................... 116
MR RENTAL...................................................... 100
MR TAX REFUND................................................ 80
MR WOW............................................................ 87
MRS FIELDS BAKERY CAFÉ . ............................ 93
MSI TAYLOR BUSINESS SERVICES.................. 114
MSP PHOTOGRAPHY......................................... 99
MST LAWYERS................................................. 121
MUFFIN BREAK BAKERY CAFE.......................... 90
MURFETT LEGAL.............................................. 121
MURRAY PEST & WEED CONTROL................... 97
MUZZ BUZZ........................................................ 90
NAILSNOW.COM.AU........................................... 83
NANDO’S AUSTRALIA........................................ 92
NANOTEK CAR CLEANING................................ 81
NARELLAN POOLS............................................. 99
NATIONAL AUSTRALIA BANK........................... 115
NATIONAL DRONES........................................... 98
NATIONAL FRANCHISE INSURANCE
BROKERS (NFIB)............................................... 118
NATIONAL SALES ACADEMY........................... 121
NATRAD RADIATORS & AUTO AIR..................... 81
NEC.................................................................. 118
NETCOMM........................................................ 118
NETSTARTER.................................................... 118
NETWORK CAR & TRUCK RENTALS................ 100
NEW LEVEL PERSONAL TRAINING STUDIOS.... 96
NEW LIFE REPAIR SERVICES............................. 81
NEW YORK SLICE PIZZARIA.............................. 94
NEW ZEALAND NATURAL.................................. 93
NICOLE LEGGAT AND ASSOCIATES ............... 121
NIGHTOWL CONVENIENCE............................... 93
NISSAN MOTOR COMPANY............................... 81
NO WET WATERLESS CARCLEAN..................... 81
NOODLE BOX..................................................... 94
NOQ.................................................................... 97
NOQ MOBILE ORDERING................................. 118
NORMAN CONNELL ADVERTISING................. 115
NORTON ROSE................................................ 121
NOSE TO TAIL DOGWASH................................. 99
NOVUS AUSTRALIA............................................ 82
NRG LEGAL...................................................... 121
NT CONVENTION BUREAU.............................. 116
NUMBERWORKS’NWORDS AUSTRALIA........... 88
NUTSHACK......................................................... 93
OCEAN MASTER INTERNATIONAL..................... 94
OE DESIGN....................................................... 118
OFFICEMAX........................................................ 85
OLIVER’S REAL FOOD........................................ 94
OMC CONNECT............................................... 115
ONE FOR MEN.................................................... 83
OPORTO FRANCHISING..................................... 94
OPPOSITE LOCK................................................ 82
OPSM............................................................... 102
OPTIMUM ASSURANCE GROUP...................... 114
ORDERMATE.................................................... 121
ORDIUM............................................................ 118
ORGANISE INTERNET...................................... 115
OUTBACK JACKS BAR & GRILL......................... 92
OUTSIDE CONCEPTS......................................... 84
OVEN & BBQ CLEANING.................................... 98
OVEN FAIRY........................................................ 87
OVENCLEAN....................................................... 87
OVENU................................................................ 87
OZ BIN CLEANING.............................................. 87
OZ DESIGN FURNITURE................................... 102
OZERENTALS................................................... 100
OZIFIT................................................................. 96
OZSPY.............................................................. 102
OZZY TYRES....................................................... 82
PACE LAWYERS............................................... 121
PACK&SEND..................................................... 102
PACNET............................................................ 116
PALEO CAFÉ....................................................... 90
PAMPERED PUP................................................. 99
PANAROTTI’S..................................................... 92
PARADISE SHADE UMBRELLA’S........................ 97
PARAFFINE....................................................... 102
PARASERVE CLEANING SERVICES................... 87
PARASOL EMT.................................................. 121
PARK FIRST HOME LOANS................................ 80
PARTY PLUS....................................................... 89
PAWS PET SITTERS........................................... 99
PCL LAWYERS................................................. 121
PEDDERS SUSPENSION.................................... 82
PENDRAGON...................................................... 85
PEOPLEINSITE ................................................ 118
PEOPLOGICA................................................... 121
PERSONALISED PET.......................................... 99
PET CAFE........................................................... 99
PET MOBILE....................................................... 99
PETS GALORE.................................................... 99
PETS PANTRY.................................................... 99
PETSTOCK......................................................... 99
PICK N SAVE AUSTRALIA................................... 81
PIE FACE............................................................. 90
PINSOURCE....................................................... 81
PIPER ALDERMAN............................................ 121
PIRTEK FLUID SYSTEMS.................................... 82
PITNEY BOWES SOFTWARE............................ 121
PIXIFOTO & PORTRAIT PLACE........................... 99
PIZZA CAPERS................................................... 94
PIZZA HUT ......................................................... 94
PIZZA TEMPTATIONS.......................................... 94
PJK PARTY HIRE................................................ 89
PKF................................................................... 114
PLASTER FUN HOUSE....................................... 86
PLATINUM ELECTRICAL CONTRACTORS........ 104
PLUS FITNESS 24/7........................................... 96
PMA SOLUTIONS............................................... 85
POINT B ADVERTISING & DESIGN................... 115
POLE DIVAS...................................................... 100
POOLWERX........................................................ 99
POSITIVE TRAINING SOLUTIONS..................... 121
POSTNET...................................................... 85, 99
POWERFRONT ONLINE SUCCESS.................... 85
PRD NATIONWIDE PTY LTD.............................. 100
PRECIOUS CARGO............................................ 86
PRECISION BADGES.......................................... 85
PREGGI BELLIES................................................ 96
PRESSE CAFÉ.................................................... 90
PRETZEL WORLD............................................... 94
PRICE ATTACK................................................. 102
PRICE WATERHOUSE COOPERS..................... 118
PRIMAL PANTRY................................................ 93
PRINTING BRISBANE....................................... 121
PRISM SOLUTIONS.......................................... 119
PRISTINE WATER SYSTEMS.............................. 98
PRO DIVE............................................................ 88
PRO-AXLE AUSTRALIA....................................... 82
PROFESSIONAL ADVANTAGE SERVICE........... 119
PROFESSIONAL OUTSOURCE SOLUTIONS.... 119
PROFESSIONALS SERVICE CENTRE............... 100
PROMOTEM..................................................... 115
PROSELL............................................................ 88
PROTECT-A-WINDOW........................................ 84
PROVENDER VENDING.................................... 104
PUMA ENERGY................................................ 102
PURATAP PTY LTD.............................................. 87
PURE HEALTH CLUBS........................................ 96
PURE+NATURAL................................................ 94
PUREPROTECT.................................................. 97
PY FENCING....................................................... 84
QUEST APARTMENT HOTELS............................ 97
QUICK COLOURPRINT.COM.AU......................... 99
QUICKLOCK PARTITIONS................................... 84
R&W REAL ESTATE........................................... 100
RAINE & HORNE............................................... 100
RAMP HOLDINGS............................................. 116
RAMS FINANCIAL GROUP.................................. 80
RAPPORT CLEANING SERVICES....................... 87
RASHAYS CAFÉ & RESTAURANT....................... 92
RAW ENERGY CAFÉ........................................... 90
RAY WHITE REAL ESTATE................................ 100
RE/MAX AUSTRALIA......................................... 100
REACH LOCAL................................................. 119
READ AND EXCEED............................................ 88
READY STEADY GO KIDS................................... 86
READY STEADY PRINT....................................... 99
REAL ESTATE INVESTAR.................................. 100
REALESTATE IT................................................. 119
RECRUIT SHOP................................................ 116
RECRUITMENT VISION....................................... 85
RED BUILDING................................................... 84
RED CHIP LAWYERS........................................ 121
RED DAY COACHING......................................... 88
RED ENERGY PROMOTIONS............................. 99
RED ROCK NOODLE BAR.................................. 94
RED ROOSTER................................................... 94
REDCAT........................................................ 2, 121
REDCLEAN ........................................................ 87
REFACEIT............................................................ 97
REGAL MATTRESS........................................... 102
RELOAD CONSULTING..................................... 117
RENT 2 OWN CARS AUSTRALIA........................ 82
RENT THE ROO................................................ 101
RENT WITH STYLE........................................... 101
RESI MORTGAGE CORPORATION..................... 80
RESICERT PROPERTY INSPECTIONS.............. 100
RESIDENTIAL GARAGE DOORS......................... 84
RESSLEEP.......................................................... 96
RESTORED BEAUTY GETAWAYS....................... 83
RESULTS 9 LASER CLINIC................................. 83
RESUMES FOR RESULTS................................... 88
RESURG GROUP.............................................. 118
RETAIL DOCTOR GROUP................................. 118
RETAIL E-VIRONMENT...................................... 118
RETAIL EXPRESS.............................................. 121
REVIVE CARPET DYEING................................... 87
REVIVE PROJECTS........................................... 115
REVOLUTION CD.............................................. 102
RICHARDSON AND WRENCH.......................... 100
RIDDELL CLARE CONSULTING........................ 119
RISK STRATEGIES............................................ 121
ROBBINS WATSON.......................................... 121
ROBERT JAMES SOLICITORS.......................... 121
ROBERTS LEGAL............................................. 121
ROCK STAR FOR A DAY............................... 88, 89
ROCKET SCIENCE STRATEGIC SERVICES...... 115
RODNEY WAYNE HAIRDRESSING...................... 95
ROOF SEAL........................................................ 84
ROSE CORPORATE.......................................... 114
ROYAL COPENHAGEN ICE CREAM
CONE CO. ......................................................... 93
RP VENDING..................................................... 104
RUSH HOUR AUSTRALIA................................... 96
RUSSELL KENNEDY SOLICITORS................... 121
RUST FREE (AUSTRALIA)................................... 82
RYCO 24•7......................................................... 82
S & K CANDY BUFFET BARS.............................. 89
S2i..................................................................... 117
SACKO TECHNOLOGY....................................... 87
SACO TECHNOLOGY....................................... 119
SAFETYQUIP..................................................... 104
SALON EXPRESS............................................... 95
SALSA’S FRESH MEX GRILL.............................. 94
SALSAS MEX FRESCAS!.................................... 93
SANDPIT PHOTOS.............................................. 99
SARPINO’S PIZZERIA......................................... 94
SCAN CONVERSION SERVICES......................... 85
SCHNITZ FRANCHISING..................................... 94
SCROOZ........................................................... 104
SECRETARY.COM.AU......................................... 85
SELECT CLEANING............................................ 82
SENIOR HELPERS – AUSTRALIA........................ 97
SENOR PAELLA CATERING................................ 89
SERVICE INTEGRITY......................................... 117
SHAPE SHOPFITTERS . ................................... 117
SHAPLAND SWIM SCHOOLS............................. 88
SHAVER SHOP................................................. 102
SHE FITNESS...................................................... 96
SHED BOSS........................................................ 84
SHEDS N HOMES............................................... 84
SHEDS N MORE............................................... 102
SHERPA GROUP.............................................. 118
SHERPA SKIDS................................................... 86
SHIFT 8............................................................. 121
SHINE HAND CAR WASH................................... 82
SHINE IT STAINLESS.......................................... 98
SHINGLE INN CAFES.......................................... 92
SHOPINSURANCE.COM.AU............................. 118
SHOWER SURGEON........................................ 104
SIGN*A*RAMA................................................... 103
SIGNS ON THE MOVE...................................... 103
SIGNWAVE........................................................ 103
SILVER CHEF ................................................... 118
SIMPLY HELPING................................................ 97
SKEWERZ KEBABZ............................................ 93
SKIN NATURELLE............................................... 83
SLATER & GORDON......................................... 121
SLEEPY’S ........................................................ 102
135
 index
SMALL FISH BUSINESS COACHING.......... 85, 117
SMALLPRINT...................................................... 98
SMALLPRINT AUS & NZ..................................... 86
SMART CUTS..................................................... 95
SMART FRANCHISE......................................... 118
SMART OHS..................................................... 121
SMARTLINE........................................................ 80
SMITH & SONS RENOVATIONS
& EXTENSIONS................................................... 84
SMOOTHIE FACTORY......................................... 93
SNAP ................................................................. 99
SNAP FITNESS AUSTRALIA................................ 96
SNAP-ON TOOLS................................... 16, 82, 98
SNOOZE....................................................IBC, 102
SOCCAJOEYS.................................................... 86
SOCCER TIME KIDS........................................... 86
SOFT STONE SCULPTURES.............................. 97
SOL HOME IMPROVEMENTS............................. 84
SOLOMONS FLOORING................................... 102
SOTHERTONS.................................................. 114
SOUL ORIGIN..................................................... 94
SOURCELINX.................................................... 115
SPANISH DOUGHNUTS...................................... 89
SPANLINE HOME ADDITIONS............................ 84
SPAR AUSTRALIA............................................... 93
SPECSAVERS................................................... 102
SPECTRUM ANALYSIS..................................... 121
SPEEDLINER AUSTRALIA................................... 82
SPORTSCO...................................................... 102
SPORTSPOWER............................................... 102
SPORTZING COURT CARE SERVICES............... 96
SPRAY PAVE AUSTRALIA................................... 97
SPUDBAR........................................................... 94
SSS BBQ BARNS............................................... 92
ST SOFTWARE................................................. 119
ST. CLAIR PARTNERS....................................... 114
STACKS OF SNACKS......................................... 87
STAIN BUSTERS CLEANING SERVICES............. 87
STARSHOTS GLAMOUR PHOTOGRAPHY......... 99
STAX SUBS & COFFEE....................................... 94
STEAMATIC AUSTRALIA..................................... 87
STEEL BUILT....................................................... 84
STEP INTO LIFE.................................................. 96
STEPHENS LAWYERS & CONSULTANTS......... 121
STEVE COSTI’S FAMOUS FISH.................... 22, 92
STIR CRAZY........................................................ 94
STOCKDALE & LEGGO..................................... 100
STORE FINDER................................................. 119
STORYBOOK COTTAGES................................... 84
STRATEGY AND ACTION.................................... 85
STRATHFIELD................................................... 102
STRATTON FINANCE.......................................... 80
STRUDDY’S SPORTS....................................... 103
STUFFLERS........................................................ 86
SUBWAY RESTAURANTS.................................. 94
®
SUCCESS TAX PROFESSIONALS....................... 80
136
SUMOSALAD...................................................... 94
SUNBELT BUSINESS BROKERS........................ 85
SUNSHINE KEBABS........................................... 94
SUPANEWS...................................................... 103
SUPER CLEAN.................................................... 87
SUPER SHOWER SEAL...................................... 97
SUPERFINISH EXPRESS ................................... 82
SUPERGEEK.COM.AU........................................ 87
SUPERIOR SERVICE......................................... 121
SUSTAINABLE DIRECTIONS............................... 84
SWAAB ATTORNEYS........................................ 121
SWEAR WORDS............................................... 115
SWIFTPOS........................................................ 121
SWIMART........................................................... 99
SWITCH BUSINESS............................................ 85
SYNERGY BUSINESS CENTRES................ 85, 117
SYRON............................................................. 119
TABATINGA......................................................... 86
TACO BILL MEXICAN RESTAURANTS................ 92
TAILORMAID COMMUNICATIONS.................... 117
TALBOT OLIVIER............................................... 121
TAMAWOOD HOMES.......................................... 84
TAPS’N TOILETS................................................. 97
TARGET TRAINING..................................... 88, 121
TASTE OF EUROPE............................................ 90
TASTY THAI........................................................ 94
TASTY TRUCKS.................................................. 87
TAXASSIST.......................................................... 80
TECHNO TAN...................................................... 83
TELCOINABOX.................................................. 104
TELECHOICE.................................................... 104
TENDER LOVING CUISINE.................................. 98
TERMICAM ........................................................ 97
TERRY WHITE CHEMISTS.................................. 96
TESTEL ............................................................ 104
THE ATHLETE’S FOOT AUSTRALIA.................. 103
THE BANNER LADY.......................................... 115
THE BOOKKEEPING NETWORK ....................... 80
THE CAR KIT COMPANY.................................... 82
THE CEO INSTITUTE........................................... 85
THE CHEESECAKE SHOP.................................. 89
THE CHOCOLATE ROOM................................... 90
THE COFFEE CLUB............................................ 90
THE COFFEE EMPORIUM................................... 90
THE COMPLETE GARDEN................................ 103
THE COMPUTER MARKET................................. 87
THE CONCRETE CUTTER.................................. 84
THE CONFECTIONERY & PARTY SHOP .......... 103
THE CONTACT GROUP.............................. 85, 117
THE COUNTRY BREWER................................. 103
THE DRUG DETECTION AGENCY.............. 88, 104
THE E TEAM....................................................... 96
THE ENERGY ALLIANCE.................................. 117
THE FRANCHISE COMPANY............................ 117
THE FRANCHISE INSTITUTE............................ 118
THE FRANCHISE SHOP.................................... 118
THE FRANCHISE WHISPERER......................... 118
THE FRENCHAMS GROUP............................... 101
THE INK SHOP................................................. 103
THE INTERFACE FINANCIAL GROUP................. 80
THE IRONING ELF.............................................. 98
THE JOLLY MILLER CAFÉ................................... 90
THE LEATHER & VINYL DOCTOR....................... 87
THE MATTRESS SUPERMARKET..................... 103
THE MELTING POT............................................. 92
THE MINDERS.................................................... 97
THE MISSING LINK NETWORK
INTEGRATION................................................... 119
THE NATURAL WAY............................................ 83
THE ORIGINAL POSTER COMPANY................. 103
THE POULTRY PLACE........................................ 94
THE REAL LEARNING EXPERIENCE........... 88, 121
THE REALISE GROUP...................................... 117
THE RED REPUBLIC......................................... 115
THE SHED COMPANY........................................ 84
THE SMOOTHIE FACTORY................................. 94
THE SPORTING GLOBE..................................... 92
THE TARTAN GROUP....................................... 114
THE TYRE FACTORY.......................................... 82
THEBESTOF....................................................... 85
THEOBROMA CHOCOLATE LOUNGE.... 36, 90, 92
THERMAWOOD.................................................. 84
THEXTON ARMSTRONG.................................... 85
THINKING AUSTRALIA...................................... 119
THOMSON GEER.............................................. 121
THRIFTY CAR RENTAL..................................... 101
THRIVE PROMOTIONAL PRODUCTS
& CORPORATE GIFTS....................................... 115
THYNNE & MACARTNEY.................................. 121
TILE MART........................................................ 103
TILE RESCUE...................................................... 98
TIMBER DOCTOR............................................... 98
TIMEZONE AUSTRALIA....................................... 88
TINT A CAR......................................................... 82
TONI + GUY HAIRDRESSING............................. 95
TOOHEY REID CHARTERED
ACCOUNTANTS................................................ 114
TOOLFORCE....................................................... 98
TOP SNAP ....................................................... 100
TOSCANIS CAFÉ BAR AND RESTAURANT......... 92
TOTAL IMAGE GROUP...................................... 115
TOTAL MARKETING.......................................... 115
TOTAL TOOLS.................................................. 103
TOTALSPAN........................................................ 84
TOUCH UP GUYS............................................... 82
TOWFIX............................................................... 82
TOYWORLD...................................................... 103
TRADE BOOKS BOOKKEEPING....................... 114
TRAMPOLINE GELATO....................................... 93
TRAXION TRAINING.................................. 118, 121
TRAXX CONSTRUCTION PRODUCTS................ 84
TRESSCOX LAWYERS...................................... 121
TRIOS WRAPS.................................................... 94
TRIPLE O PROPERTY MAINTENANCE............. 100
TROPICAL PLANT RENTALS............................ 101
TRUSONIC.......................................................... 88
TSG FRANCHISE MANAGEMENT............... 72, 103
TT GROUP COMMUNICATIONS....................... 119
TU PROJECTS.................................................. 117
TUTOR DOCTOR AUSTRALIA............................. 88
TUTTI FRUTTI...................................................... 93
TWINKLE TOE BABY HAND
& FEET SCULPTURES........................................ 86
ULTRA TUNE . .................................................... 82
UN CAFE BAR..................................................... 90
UNITED HOME SERVICES.................................. 97
UNITED PETROLEUM....................................... 103
UNIVERSAL APPROACH.................................. 115
UNSCRATCH THE SURFACE.............................. 84
URBAN BURGER................................................ 94
UTICOLOR.......................................................... 82
UTTER PROFESSIONALS................................... 81
V.I.P. HOME SERVICES....................................... 97
V.I.P. HOME SERVICES FENCING
& HOME MAINTENANCE.............................. 62, 97
VAST FURNITURE & HOMEWARES.................. 103
VERVE GROUP................................................. 114
VERVE RECRUITMENT..................................... 117
VICTORY CURTAINS AND BLINDS..................... 98
VILLA & HUT....................................................... 90
VINTAGE PHOTOBOOTHS.................................. 88
VIP CAR CARE.................................................... 82
VIP LIGHTING..................................................... 84
VISION ALLIANCE............................................. 118
VISION PERSONAL TRAINING............................ 96
VISUAL UNITY................................................... 115
VIVA ENERGY AUSTRALIA.......................... 54, 117
VIVA LIFE PHOTOGRAPHY................................. 99
VMBIZ................................................................. 85
VOYAGES - ULURU MEETING PLACE.............. 117
WAIVESTAR GROUP................................... 81, 117
WALKER WAYLAND (WA)........................... 32, 114
WALKERS PARTY HIRE...................................... 89
WASABI WARRIOR............................................. 93
WEB PROFITS.................................................. 119
WEBSITEGURUS................................................ 97
WEEDING WOMEN............................................. 97
WENATEX........................................................... 97
WENDY’S MUSIC................................................ 88
WESTPAC BANKING CORPORATION............... 115
WET-SEAL MANAGEMENT PTY LTD................... 84
WHAT SCRATCH?.............................................. 82
WHIRLWIND PRINT........................................... 121
WILD CARDS & GIFTS...................................... 103
WILLIAM ANGLISS INSTITUTE.......................... 121
WIRED & WIRELESS SOLUTIONS
INTERNATIONAL............................................... 119
WIRELESS ANYWHERE GROUP...................... 104
WISEWOULD MAHONY.................................... 121
WOK ME............................................................. 95
WOKINABOX....................................................... 95
WOOLLAM CONSTRUCTIONS......................... 117
WORKFORCE EXTENSIONS............................... 88
WORKOUT WORLD.......................................... 103
WORLD OF MATHS............................................ 88
WORLDWIDE ONLINE PRINTING........................ 99
WRAY ORGANICS............................................... 93
X-GOLF AUSTRALASIA....................................... 88
XOCOLATI........................................................... 90
XPRESSO DELIGHT................................ 85, 90, 96
XPRESSO MOBILE CAFE.............................. 91, 98
XQUISITO . ......................................................... 95
XXX SECURITY SERVICES................................ 121
YARRA VALLEY FARMS.......................... 87, 93, 98
YELLOW EXPRESS............................................. 85
YOGA BUGS AUSTRALIA................................... 86
YOGURBERRY AUSTRALIA.............................. 103
YOGURTLAND AUSTRALIA................................ 95
YONG REAL ESTATE........................................ 100
YOU CAN BAKE IT.............................................. 91
YOUR CLEANER................................................. 87
YOUR IMAGE MARKETING & MEDIA................ 115
YOUR LAW FIRM.............................................. 121
ZAMBRERO........................................................ 92
ZARRAFFA’S COFFEE................................... 53, 91
ZING COMMUNICATIONS AUSTRALIA............. 115
ZOO MEDIA...................................................... 115
ZUBIAS THREADING.......................................... 83
new zealand
0800 2 FIX IT..................................................... 105
0800 SUNSHADE.............................................. 110
1PLACE............................................................ 124
A BUYER’S CHOICE HOME INSPECTIONS...... 105
A J PARK.......................................................... 124
AA AUTO SERVICE & REPAIR........................... 105
ABACUS MATHS ACADEMY............................. 107
ABC BUSINESS BROKERS............................... 123
ACARDO WORKPLACE SAFETY SUPPLIES..... 106
ACCESSMAN.................................................... 105
ACTIONCOACH................................................ 106
ADEN FRANCHISE GROUP.............................. 105
ADVANCE FRANCHISE SYSTEMS.................... 112
ADVANCE INTERNATIONAL.............................. 106
AERIAL MASTER............................................... 105
AFFILIATED BUSINESS CONSULTANTS........... 124
AGATHA PARIS................................................. 112
AIRIFY............................................................... 110
ALU RESTORE.................................................. 110
AMAC............................................................... 107
AMAZING CLEAN NEW ZEALAND.................... 107
ANCHOR FRANCHISE...................................... 108
ANTHONY HARPER.......................................... 124
ANYTIME FITNESS............................................ 110
ANZ BANK........................................................ 123
APEX GENERAL................................................ 124
APOLLO ACCOUNTING.................................... 123
APPARELMASTER............................................ 106
ARCHGOLA...................................................... 111
ARMSTRONG SMARTER SECURITY................ 106
ASB BUSINESS BANKING................................ 123
ASCO AGMEN-SMITH...................................... 124
AT YOUR REQUEST.......................................... 110
AUSSIE FARMERS DIRECT............................... 108
AUSTVENDING ................................................ 112
AUTO ONE........................................................ 105
AVIS RENTAL.................................................... 111
BABY ON THE MOVE....................................... 107
BAKERS DELIGHT............................................ 108
BALDWINS........................................................ 124
BANK OF NEW ZEALAND................................. 123
BANNISTER & VON DADELSZEN..................... 124
BARK BUSTERS............................................... 111
BARLEY INSURANCE....................................... 124
BATHROOM DIRECT........................................ 110
BATHROOM WAREHOUSE............................... 112
BB’S CAFÉ........................................................ 108
BBX MANAGEMENT......................................... 106
BDO.................................................................. 123
BDS CHARTERED ACCOUNTANTS.................. 123
BEDPOST......................................................... 112
BELL GULLY..................................................... 124
BELLA VISTA ACCOMODATION....................... 110
BEST WESTERN............................................... 110
BETTA RENTAL CARS...................................... 111
BETTER BUSINESS INSTITUTE........................ 123
BEVINCO.......................................................... 107
BIG PADDLE COMPANY................................... 107
BIN INN RETAIL GROUP................................... 112
BLACK FOREST WAFFLE HUT......................... 110
BLACKER SMITH & CO..................................... 123
BNZ................................................................... 123
BOOKENDS NEW ZEALAND............................ 107
BOTHERWAY LEGAL........................................ 124
BOTTING LEGAL............................................... 124
BREAKERS CAFÉ & BAR.................................. 108
BREATHE LIFE.................................................. 124
BRUCIES LAWNMOWING & GARDEN CARE.... 111
BRUMBY’S GO!................................................ 108
BRUMBY’S BAKERIES...................................... 108
BUGGER CAFE................................................. 108
BURGER WISCONSIN...................................... 110
BURGERFUEL................................................... 110
BUSINESS NETWORK INTERNATIONAL.......... 123
BUSY BEE CLEANING SERVICES.................... 107
BUSY BOOKKEEPING...................................... 105
BY NATURE...................................................... 112
CACI................................................................. 105
CAD PARTNERS....................................... 107, 123
137
 index
CAFÉ BOTANNIX............................................... 108
CAFE2U NZ....................................................... 108
CAL SYSTEMS.................................................. 105
CARL’S JR........................................................ 108
CARSON FOX BRADLEY.................................. 124
CARTRIDGE WORLD........................................ 108
CASH CONVERTERS........................................ 112
CASHBOX......................................................... 112
CDQ COMMUNICATION DESIGN..................... 123
CEILING MASTER............................................. 107
CENTRAL LANDSCAPE & GARDEN
SUPPLIES......................................................... 111
CHARTIS........................................................... 124
CHESTER GRAY CHARTERED
ACCOUNTANTS................................................ 123
CHIPMONKS PLAYLAND & CAFÉ..................... 107
CHOCOLATERIA™ SAN CHURRO................... 109
CINDERELLA LIMO........................................... 111
CITY CAKE COMPANY...................................... 108
CIVIC VIDEO...................................................... 112
CLEAN PLANET FRANCHISE............................ 107
CLEANCORP FRANCHISE SYSTEM................. 107
CLEANTASTIC COMMERCIAL CLEANING........ 107
CLUB PHYSICAL.............................................. 110
COBB & CO...................................................... 109
COFFEE CULTURE............................................ 109
COLLIERS INTERNATIONAL............................. 123
COLORGLO INTERNATIONAL.......................... 105
COLOURPLUS.................................................. 112
COLUMBUS COFFEE....................................... 109
COMPLETE FIRST AID SUPPLIES..................... 107
COMPUTER SOLUTIONS SALES
& SERVICE........................................................ 108
COMPUTER TROUBLESHOOTERS.................. 108
CONTACT ROCKGAS....................................... 110
CONTOURS...................................................... 110
COOKIE TIME................................................... 109
COOKRIGHT KITCHEN SERVICES................... 107
COOLSPOT UNLIMITED................................... 112
COOLTIME........................................................ 110
COONEY LEES MORGAN................................. 124
CORESTEEL BUILDINGS.................................. 105
CORPORATE CABS.......................................... 112
CREATV............................................................ 123
CREST COMMERCIAL CLEANING.................... 107
CRESTCLEAN................................................... 107
CREWCUT........................................................ 108
CROWE HORWATH.......................................... 123
CRUST GOURMET PIZZA................................. 110
CUMULO9........................................................ 123
CUTSHOP......................................................... 105
DANIEL HUNT & ASSOCIATES......................... 123
DAVENPORTS HABOUR................................... 124
DECK AND FENCE PRO................................... 105
DEIRDRE WATSON, BARRISTER...................... 124
DELOITTE......................................................... 123
138
DESIGN IMPORTANCE..................................... 107
DIAMOND FUSION............................................ 105
DIGITAL FISHBOWL.......................................... 123
DISTRIBUTION INTERNATIONAL...................... 107
DOLLAR VALUE................................................ 112
DOMINO’S PIZZA.............................................. 110
DONUT KING NZ.............................................. 109
DREAM DOORS................................................ 105
DRI WASH ‘N GUARD....................................... 105
DRIVING MISS DAISY....................................... 111
DUNCAN COTTERILL....................................... 124
DVDNOW KIOSKS............................................ 111
DYMOCKS........................................................ 112
EC CREDIT CONTROL...................................... 123
ECO INSULATION............................................. 110
ECOMIST.......................................................... 107
ECOTEC SYSTEMS.......................................... 111
EGG MATERNITY.............................................. 112
EMBROIDME..................................................... 107
ENABLEME LTD................................................ 105
ENVIRO CLEAN & RESTORATION.................... 108
ENZED.............................................................. 105
ESQUIRES COFFEE HOUSE............................. 109
EVEREST GROUP............................................. 124
EXCEED HOME NETWORK.............................. 110
EXPENSE REDUCTION ANALYSTS................... 107
EXPRESS BUSINESS GROUP.......................... 110
EXPRO.............................................................. 123
EXTREME AUTOMOTIVE PARTS
DISTRIBUTORS................................................. 105
FASTWAY COURIERS NZ.................................. 107
FIBRENEW........................................................ 111
FIFO CAPITAL................................................... 105
FINAL TOUCH................................................... 105
FIREWATCH ..................................................... 105
FIRST CLASS ACCOUNTS................................ 105
FIX IT BUILDING SERVICES.............................. 106
FLETCHER ALUMINIUM.................................... 106
FLIP OUT NEW ZEALAND................................. 111
FLO2CASH....................................................... 107
FLOORING DESIGN ......................................... 106
FMK KERATIN HAIR STRAIGHTENING
SALON.............................................................. 110
FOOT MECHANICS........................................... 110
FOOTLOOSE..................................................... 112
FOREVER GREEN............................................. 110
FORTUNE MANNING........................................ 124
FRANCHISE ACCOUNTANTS........................... 123
FRANCHISE COACH......................................... 124
FRANCHISE INFINITY........................................ 123
FRANCHISE RELATIONSHIPS INSTITUTE......... 124
FRANCHISE SOLUTIONS.................................. 124
FRANCHIZE CONSULTANTS .......................... 124
FRASER POWRIE ............................................ 124
FREEDOM COMPANION DRIVING
SERVICES . ...................................................... 111
FRIDGE FREEZER ICE BOX.............................. 112
FRITZ WEINERS................................................ 110
FRONTRUNNER................................................ 112
FRUIT WORLD.................................................. 109
FURNITURE COURT......................................... 112
GAZE BURT...................................................... 124
GCA LAWYERS................................................. 124
GEEKS ON CALL.............................................. 108
GEEKS ON WHEELS......................................... 108
GENERATION HOMES...................................... 106
GEO OP............................................................ 123
GIBSON SHEAT................................................ 124
GIGGLE TV........................................................ 105
GJ GARDNER................................................... 106
GLAISTOR ENNOR........................................... 124
GLOBAL SAFE NEW ZEALAND........................ 112
GLORIA JEAN’S COFFEES............................... 109
GODFREYS....................................................... 112
GOLDEN NUTS FRANCHISING NZ................... 109
GOODWIN TURNER.......................................... 124
GOVETT QUILLIAM........................................... 124
GRAFFITI DOCTOR........................................... 107
GRANITE TRANSFORMATIONS........................ 106
GRANT THORNTON NEW ZEALAND................ 123
GRAPHIC CAFÉ................................................ 124
GRASSHOPPER SOCCER................................ 107
GREEN ACRES FRANCHISE GROUP............... 108
GREEN CLEEN................................................. 108
GREEN DOOR COMMISSION FREE
REAL ESTATE................................................... 111
GROUTPRO...................................................... 110
GUTHRIE BOWRON.......................................... 112
HABITUAL FIX................................................... 110
HAMMER HARDWARE...................................... 106
HANDY RENTALS............................................. 111
HARCOURTS.................................................... 111
HARDY’S HEALTH STORES.............................. 112
HARMANS LAWYERS....................................... 124
HARRIS TATE.................................................... 124
HARRISONS CARPET ONE.............................. 112
HARRISONS ENERGY SOLUTIONS.................. 110
HARVEY WORLD TRAVEL ............................... 112
HAYES KNIGHT NORTH................................... 123
HEALTH SMART HEAT PUMPS......................... 110
HEALTHY AIR.................................................... 110
HELIUM WORK SEARCH.......................... 107, 123
HELL................................................................. 109
HERTZ.............................................................. 111
HESKETH HENRY............................................. 124
HEWITT SCALETTI WATERS............................. 123
HIRE A HUBBY................................................. 110
HOG’S BREATH CAFÉ...................................... 109
HOLLAND & BARRETT..................................... 109
HOLLYWOOD BAKERY..................................... 109
HOME INSTEAD SENIOR CARE........................ 110
HOME PLUS..................................................... 110
HONDA............................................................. 105
HORIZON HOMES............................................ 106
HOTONDO HOMES.......................................... 106
HRV VENTILATION............................................ 106
HUMITECH........................................................ 107
HUMPHRIES ASSOCIATES............................... 123
HUMPHRIES ASSOCIATES .............................. 105
HUNTER & CO.................................................. 124
HYDRAULINK.................................................... 106
ICON COFFEE................................................... 109
ILLY ESPRESSO BAR........................................ 109
IMAGE CENTRE................................................ 125
IMPORT4LESS.................................................. 105
INNOVATIVE INTERIORS................................... 110
INSPIRED ACCOUNTANTS............................... 123
INSPIRED LEARNING SYSTEMS...................... 124
INSULTECH GROUP......................................... 110
ISSIMO.............................................................. 112
IZARD WESTON................................................ 124
JACKSON RUSSELL......................................... 124
JAMAICA BLUE NZ........................................... 109
JAMES & WELLS INTELLECTUAL
PROPERTY....................................................... 124
JAMES MARX HYPNOSIS................................. 110
JANI KING (NZ) ................................................ 108
JELLYBEANS MUSIC NZ................................... 107
JENNIAN HOMES............................................. 106
JESTERS PIES.................................................. 110
JET CLEANING SERVICES............................... 108
JETTS FITNESS 24/7........................................ 110
JIM’S MOWING................................................. 111
JIM’S TEST AND TAG....................................... 111
JIM’S TREES & STUMP REMOVAL................... 111
JONES LANG LASALLE.................................... 123
JUMP SWIM SCHOOLS.................................... 107
JUMPING BEANS INTERNATIONAL.................. 107
JUST CABINS................................................... 106
JUST CUTS....................................................... 105
JUST LOANS.................................................... 105
K & B MANNINEN............................................. 112
KEA KIDS CLUB................................................ 107
KEEP IT SAFE................................................... 124
KEITH GOODALL & ASSOCIATES..................... 123
KELLY SPORTS................................................ 107
KENSINGTON SWAN........................................ 125
KGA LIMITED.................................................... 123
KINETIC ELECTRICAL....................................... 106
KITCHEN STUDIO............................................. 106
KITCHENS REFRESHED................................... 106
KIWIHOST......................................................... 107
KIWIKRANE....................................................... 108
KIWIYO............................................................. 110
KWIK KERB....................................................... 111
LA PORCHETTA................................................ 109
LANDMARK HOMES NZ LTD............................ 106
LASER ELECTRICAL GROUP........................... 106
LASER PLUMBING........................................... 106
LATITUDE HOMES............................................ 106
LAWN FIX.......................................................... 111
LAZERBIKE....................................................... 111
LCF FUN LANGUAGES..................................... 108
LEADERSHIP MANAGEMENT........................... 107
LENARD’S CHICKEN........................................ 109
LENNIE & ASSOCIATES.................................... 123
LIFETIME DISTRIBUTORS................................. 108
LIME JUICE BAR............................................... 109
LINK BUSINESS BROKING............................... 124
LINK BUSINESS SERVICES.............................. 107
LIQUORLAND................................................... 112
LITTLE DRIBBLERS........................................... 111
LITTLE KICKERS............................................... 107
LJ HOOKER GROUP......................................... 111
LJS FISH AND CHIPS RESTAURANT................ 109
LOCKWOOD HOMES....................................... 106
LOLITA S.A........................................................ 112
LOLLIPOPS PLAYLAND & CAFÉ....................... 108
LONE STAR....................................................... 109
LOVEN.............................................................. 108
LUSH LASHES.................................................. 105
MACDONALD LEWIS LAW................................ 125
MACKY ROBERTON......................................... 125
MAD BUTCHER................................................ 109
MAG & TURBO WAREHOUSE.......................... 105
MAGNETITE...................................................... 106
MANDEVILLE MARKETING............................... 107
MARKHAMS CLARKE CRAW .......................... 123
MARSHALL BATTERIES.................................... 105
MATHZWISE..................................................... 108
MAZDA NEW ZEALAND.................................... 105
MCDONALDS RESTAURANTS
NEW ZEALAND................................................. 109
MEDITERRANEAN FOOD WAREHOUSE........... 109
MEGA CAFÉ...................................................... 109
MEGA SERVICES.............................................. 107
MEGA SERVICES FRANCHISE
CONSULTANTS................................................. 124
MEGAZONE LASER GAMES............................. 108
METICULOUS HOME SERVICES...................... 110
MEXICALI.......................................................... 109
MIDAS NEW ZEALAND..................................... 105
MIKE PERO MORTGAGES................................ 105
MIKE PERO REAL ESTATE................................ 111
MINI TANKERS FUELS & OILS.......................... 105
MISTER MINIT................................................... 112
MITRE 10.......................................................... 106
MOBILE HAND CAR & MARINE GROOMING.... 111
MODA............................................................... 106
MONEY CONCEPTS NEW ZEALAND............... 107
MONTGOMERY CONSULTANTS...................... 123
MOTIVITY FRANCHISING.................................. 105
MR FENCERS SYSTEMS ................................. 106
MR GREEN AUCKLAND................................... 110
MR PLUMBER................................................... 106
MR RENTAL...................................................... 111
MR SANDLESS NZ........................................... 106
MR WHIPPY...................................................... 109
MR WOO SUSHI............................................... 109
MUFFIN BREAK................................................ 109
MUZZ BUZZ...................................................... 109
MY GYM........................................................... 107
MYHR............................................................... 123
NAKED POOL COMPANY ................................ 106
NAVIGATION HOMES........................................ 106
NEED A NERD.................................................. 108
NEW YORK DELI............................................... 109
NEW ZEALAND HEAT PUMPS.......................... 106
NEW ZEALAND HOME LOANS......................... 105
NEW ZEALAND LETTING AGENTS................... 111
NEW ZEALAND NATURAL ICE CREAM............. 109
NEW ZEALAND POST....................................... 107
NEW ZEALAND POST & KIWIBANK.................. 105
NIGHT ‘N DAY FOODSTORES.......................... 112
NOT BIG ENOUGH........................................... 110
NOVUS............................................................. 105
NUMBER WORKS ’NWORDS........................... 108
NZ FLOORSANDING CO................................... 106
OFFICE PRODUCTS DEPOT............................. 107
OIL CHANGERS NEW ZEALAND...................... 105
ONLINE RESULTS............................................. 125
OPORTO NEW ZEALAND................................. 110
PACIFIC SIMULATORS 2010............................. 108
PACK&SEND..................................................... 107
PALEO CAFÉ..................................................... 109
PALMERS GARDEN WORLD............................ 111
PAPER PLUS..................................................... 112
PARA RUBBER................................................. 112
PARALLEL DIRECTIONS................................... 123
PARAMOUNT SERVICES.................................. 108
PEGASUS RENTAL CARS................................. 111
PIMP MY LAWN................................................ 111
PINKFIT............................................................. 106
PIRTEK.............................................................. 105
PIT STOP.......................................................... 105
PIZZA HUT........................................................ 109
PLACEMAKERS................................................ 106
PLUMB’IN......................................................... 106
PLUS FITNESS 24/7......................................... 110
POOLWERX...................................................... 111
POSTSHOP KIWIBANK..................................... 112
PREP & PAINT PRO.......................................... 106
PRESTIGE HOME GROOMERS........................ 108
PRINTING.COM................................................ 111
PROPERTY INDEPTH....................................... 111
PROPERTYSCOUTS PROPERTY
MANAGEMENT................................................. 107
PROTECTA GLASS........................................... 107
PROVENDER NZ............................................... 112
PROVISTA BALUSTRADE SYSTEMS................ 106
139
 index
PURE PROTECT............................................... 111
QJUMPERS....................................................... 107
QUEST SERVICED APARTMENTS (NZ)............. 110
QUINOVIC PROPERTY MANAGEMENT............ 111
RACK N ROLL RIBS.......................................... 110
RAINAWAY SPOUTING ON THE SPOT............. 110
RAINCATCHER SYSTEMS................................ 106
RAINEY COLLINS.............................................. 125
RAPID LAWN.................................................... 111
RAY WHITE REAL ESTATE................................ 111
RE/MAX NEW ZEALAND................................... 111
REACH MEDIA NEW ZEALAND........................ 123
READY STEADY GO KIDS................................. 111
REALSURE THE HOUSE INSPECTORS............ 111
REALTY RETURNS, THE PROPERTY
IMPROVERS..................................................... 106
REFRESH RENOVATIONS................................. 106
RENT-A-DENT................................................... 111
RENTED.ORG.NZ.............................................. 111
RESIN WELD..................................................... 105
RESUME ONE................................................... 107
REZLAB GROUP HOLDINGS............................ 106
RIGHT WAY....................................................... 123
RIPPED ORANGE.............................................. 124
ROBERT HARRIS CAFÉ.................................... 109
RODNEY WAYNE.............................................. 105
ROOM2RENT.................................................... 112
RUGBYTOTS NZ............................................... 111
SADDLERY WAREHOUSE................................ 112
SAFE T SUPPLIES............................................. 112
SANDFIELD INFORMATION SYSTEMS............. 123
SARAH PILCHER THE FRANCHISE LAWYER... 125
SEAL A FRIDGE................................................ 110
SELECT CLEANING.......................................... 108
SELECTOR....................................................... 124
SHAKY ISLES COFFEE CO............................... 109
SHED BOSS...................................................... 106
SHINGLE INN CAFÉ.......................................... 109
SHOE CLINIC.................................................... 112
SIERRA COFFEE............................................... 109
SIGNATURE HOMES......................................... 106
SILVER CHEF.................................................... 123
SIMPLICITY VENDING....................................... 112
SIMPLIFOOD..................................................... 112
SIMPLY SQUEEZED.......................................... 109
SIMPSON GRIERSON....................................... 125
SITEFINDERS.................................................... 111
SKIDS – SAFE KIDS IN DAILY SUPERVISION.... 107
SMALL BUSINESS ACCOUNTING.................... 105
SMALLPRINT NZ............................................... 107
SMITHS SPORTS SHOES................................. 112
SNAP FITNESS 24/7......................................... 110
SNAP PRINTING............................................... 111
SNAP-ON TOOLS............................................. 105
SNOREPRO NEW ZEALAND............................. 110
SOFTWASH...................................................... 108
140
SPAGALIMIS ITALIAN PIZZERIA........................ 109 THE TRUSTY DELIVERY CO............................. 108
SPECSAVERS NEW ZEALAND......................... 112 THE WHEEL MAGICIAN ................................... 105
SPEEDY SIGNS................................................. 107 THEOBROMA CAFES, LOUNGES
AND BARS........................................................ 109
SPIDERMAN..................................................... 110
THERMAWOOD................................................ 110
SPOUTING ON THE SPOT................................ 106
THEXTON ARMSTRONG.......................... 107, 124
SPYGLASS GROUP.......................................... 125
TINT PRO.......................................................... 106
STAPLES RODWAY CHRISTCHURCH.............. 123
TONI&GUY........................................................ 105
STEWART GERMANN LAW OFFICE................. 125
TOP SNAP........................................................ 111
STIHL SHOP..................................................... 112
TOYHIRE........................................................... 107
STIRLING SPORTS........................................... 112
TOYWORLD...................................................... 112
STORAGE BOX................................................. 112
TRIPLE O PROPERTY MAINTENANCE............. 111
STREETWISE COFFEE...................................... 109
ULTRA SCAN.................................................... 111
STRETCH-N-GROW......................................... 107
UNITED VIDEO.................................................. 112
SUBWAY........................................................... 110
UPPER HUTT CITY COUNCIL........................... 123
SUCKIE MOTO FRANCHISING LTD.................. 105
URBAN TURBAN NEW ZEALAND..................... 110
SUMOSALAD.................................................... 110
URLICH MCNAB KILPATRICK........................... 125
SUNBRIGHT LAMP DISTRIBUTORS................. 106
UVTEC.............................................................. 106
SUPER LIQUOR HOLDINGS............................. 109
V.I.P. HOME SERVICES..................................... 110
SUPER SHUTTLE.............................................. 107
VALENTINES RESTAURANTS........................... 109
SUPERBUILD.................................................... 106
VENLUREE........................................................ 106
SWIMART POOL & SPA SERVICES................... 111
VERSATILE HOMES AND BUILDINGS............... 106
SWITCH BUSINESS.......................................... 123
VIDEO EZY........................................................ 112
TACA NZ........................................................... 106
VITAL CARE...................................................... 112
TACKLEBOX..................................................... 112
W GARTSHORE................................................ 123
TAKE NOTE....................................................... 112
WAIPUNA HOTEL & CONFERENCE CENTRE... 123
TALL POPPY REAL ESTATE.............................. 111
WALKER & CO.................................................. 125
TASMAN INSULATION...................................... 106
WARMUP NEW ZEALAND................................ 106
TEETH WHITENING ASSOCIATES.................... 105
WAXNLASER.................................................... 105
TELCOINABOX.................................................. 107
WESTPAC......................................................... 123
THE 2 N’5 SHOP............................................... 112
WET SEAL......................................................... 106
THE ALTERNATIVE BOARD............................... 107
WHATS UP HOUSE INSPECTIONS................... 111
THE ATHLETES FOOT....................................... 112
WHK................................................................. 123
THE BARN COMPANY...................................... 106
WHOLLY BAGELS & PIZZA............................... 110
THE BUSINESS ENGINE................................... 123
WINDOW CLEANING PLUS.............................. 110
THE CHEESECAKE SHOP................................ 109
WINDOW DRESSINGS...................................... 106
THE CHRISTMAS HEIRLOOM COMPANY........ 112
WINDOW TREATMENTS................................... 110
THE COFFEE CLUB.......................................... 109
WOOLGRO....................................................... 111
THE COFFEE GUY............................................ 109
XPRESSO DELIGHT.......................................... 109
THE COFFEE SHOT.......................................... 109
YARD ART & MOULDS INTERNATIONAL.......... 111
THE DRUG DETECTION AGENCY (TDDA)........ 111
YÖGG............................................................... 109
THE FISHMONGER SEAFOOD
DELICATESSEN................................................ 109 YOUNG READ WOUDBERG............................. 123
Z ENERGY........................................................ 112
THE FRANCHISE COACH................................. 124
ZEALD WEBSITE DESIGN................................. 123
THE INTERFACE FINANCIAL GROUP............... 105
ZEBRA ACCOUNTING...................................... 123
THE MEDIATOR................................................ 123
ZEXX NZ............................................................ 110
THE MOVING BOX GUY.................................... 111
ZONES LANDSCAPING SPECIALISTS.............. 111
THE NATIONAL BANK OF NEW ZEALAND....... 123
THE NZ HOUSE INSPECTION COMPANY........ 111
THE NZ MANUKA EGG COMPANY................... 109
THE ORIGINAL CALIFORNIA BURRITO
COMPANY........................................................ 109
THE PITA PIT..................................................... 110
THE RADIO NETWORK..................................... 125
THE SHOT MOBILE.......................................... 111
THE SWEETEST LITTLE CHOCOLATE SHOP... 112
THE TOUCH UP GUYS..................................... 105
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