CASE STUDY

TELUS GCNOC, CANADA

TELUS Government of Canada Network

Operations Centre, Ottawa, Ontario, Canada

TELUS Corporation is a Canadian national telecommunications company that

provides a wide range of telecommunications products and services including
internet access, voice, entertainment, healthcare, video, and IPTV television.
TELUS GCNOC (Government of Canada Network streamlines operations, delivers a consistent service,
Operations Centre) provides WAN, LAN & VoIP support enhances WAN Security as well as program delivery
for up to 4500 Government locations under the to Canadian citizens and businesses. The project was
following two Canadian Government contracts: established to consolidate, modernize and streamline
the Government’s existing 50 wide area networks into
Government of Canada Network (GCNET): SSC engaged a single network service for data and Internet access.
with industry on the next phase of one component of
its GCNet project, as part of the Telecommunications Workplace Communication Services (WCS): This is
Transformation program. GCNet WAN Services a Shared Services effort aimed at upgrading the
address the work required to consolidate the wide technology used by government employees at their
area networks (WAN) while reducing the complexity desks. Ordinary telephone service is to be replaced by
and overall costs. It also eliminates duplication and Voice-Over-Internet Protocol phones, and employees

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will be equipped with desktop video and the ability to
send instant messages
The Mitsubishi Display Wall System provides the TELUS
GCNOC the ability and flexibility to monitor a variety
of tool sets in one large canvas greatly enhancing the
operational environment.
The TELUS team evaluated various technologies to
meet their display requirements and the Mitsubishi
DLP™ Display Wall Systems were chosen because
it offered the lowest cost-of-ownership over the
anticipated life of the control room, with the lowest
power consumption and lowest heat dissipation,
virtually no consumables and no maintenance over
6.8 years of 24x7x365 operation. Further the system
is backed up by Mitsubishi Electric Sales Canada, the
direct subsidiary of Mitsubishi Electric Japan who not
only maintains an inventory of all critical spares in
Canada, but also employs factory-trained display wall
specialists to assist with the installation and ongoing
maintenance if required.
The Mitsubishi Display Wall System provides a large
150.7 sq. ft. visually seamless 30.7’ Wide x 4.9’ High
digital canvas with 14 times high-definition resolution
and unique features to maintain uniformity of color &
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brightness over the entire display wall automatically
throughout the operating life of the system with
minimal maintenance requirements.
The display is controlled with a Display Wall Controller
based on Industrial COTS (Commercial-Off-The-Shelf)
hardware and Mitsubishi Electric’s DWALL Display
Wall Control & Management Software. This software
is extremely flexible and easy-to-use with a simple to
operate GUI (Graphical User Interface), permitting the
GCNOC team to display virtually any connected real-
time information source: data, graphics, applications,
networked computers or video anywhere and in any
size to meet operational requirements and promote
collaborative decision-making.
The Mitsubishi Display Wall System also permits TELUS
to demonstrate operational efficiencies to key stake
holders of the project.
PRODUCTS USED:
• 14 x VS-60HS12U DLP Display Wall SlimCubes
• Mitsubishi Display Wall Controller based
on COTS (Commercial Off The Shelf)
hardware and Mitsubishi DWALL Display Wall
Management and Control Software.