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GRIEF AND LOSS

Loss Death and Dying (Kozier)


- It is a universal experience that occurs
throughout the lifespan. AGE BELIEFS
- Something of value is gone.
Infancy to 5 No clear concept of death
y/o It is reversible, temporary sleep
Grief
- It is a form of sorrow involving feelings, Understands death is final but
5 - 9 y/o
thoughts and behaviors caused by can be avoided
bereavement. Death is inevitable
- Total response to emotional experience related 9 - 12 y/o
Understand own mortality
to loss.
12 - 18 y/o Fears a lingering death
Responses to loss are strongly influenced by one’s
cultural background. 18 - 45 y/o Attitude is influenced by religion

The grief process involves a sequence of affective,


cognitive and psychological states as a person 45 - 65 y/o Experience peak of death anxiety
responds to and finally accepts a loss.
65 ↑ Death is multiple meanings
Bereavement
- Subjective response to by loved ones.
Death
Mourning - end of life
- behavioral response - full cessation of vital actions
- Permanent state in the field of biology
- all living things eventually die
Stages of Grieving (Kubbler-Ross)
Attitudes about Death and Dying
Denial refuses to believe - Present generation may be unaware of feelings
- Prolonging life
the individual resists the loss and - Common fears
Anger - Behaviors of health care professionals
may “act out” feelings.
the individual attempts to make a
Bargaining deal in an attempt to postpone the
reality of loss. DENIAL
- “No, not me…”
overwhelming feeling of loneliness
Depression Intervention
and withdrawal from others.
o do not interfere unless it becomes
the individual comes to terms with destructive
loss, or impending loss, o do not support denial; conversations
Acceptance psychological reactions to loss to should include reality
the loss cease, and the interaction o continue to teach and encourage self-care
to other people resumed. activities

ANGER
- “why me?”
- expression of emotion

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- Increase in chest fluids
- Grunting and moaning on expiration
- Skin changes
Intervention
o give space allowing them to rail and below,
the more the storm blows the sooner it will Nursing Responsibilities in Death and Dying
blow itself out - Nurses need to take time to analyze their own
o try not to respond in “kind” feelings about death before they can effectively
o when anger is destructive, it must be help others with terminal illness
addressed directly. Remind the person of - The major goals for the dying clients are:
appropriate and inappropriate behavior. » to maintain PHYSIOLOGIC and
PYCHOLOGIC support
BARGAINING » to achieve a dignified and peaceful death
- “yes me, but…” » to maintain personal control
- attempts to negotiate
Intervention Loss and Death RESPONSIBILITIES
o spend time with patients - Provide relief from loneliness, fear and
o discuss importance of valued objects and depression
people. - Help clients maintain sense of security
- Help clients accept losses
DEPRESSION - Provide physical comfort
- the inevitability of the news eventually (and not
before time) sinks in and the person reluctantly
accepts that it is going to happen.
Intervention
o be available
o don’t attempt to cheer person up
o find out any religious support

ACCEPTANCE
- restful time, but not necessarily happy
- often begin putting their life in order, sorting
out wills and helping others to accept the
inevitability
Intervention
o plan care to allow the person with whom
patient is comfortable to care for him or her
o it is important that you don’t withdraw

Signs and Symptoms of Approaching Death


- May have increased hallucinations
- Decreased appetite
- May have temperature spikes
- Incontinent for stool and urine 24 to 72 hours
prior to death
- Pain may be more intense
- Restlessness is common 12 to 24 hours prior
to death
- Changes in respiratory status

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- Nursing staff must treat the dying person
without fear, encourage relatives to be close to
him, act as a liaison with the outside world

In the Intellectual Level


- The new reality: irrational, unfair, difficult
- “why”
- Need to evaluate his life as meaningful,
TAKING CARE OF THE DYING PERSON important, useful
- The role of the nursing staff is fundamentally - Nursing staff should stand by him without being
supportive judgmental, let him decide where he wants to
- Accept the physical and mental state he is in spend his last days, and interact with him as a
- Show him that they will not abandon him person who LIVES
- Responds to the persons need in a physical,
psychological, social and intellectual level Nursing Responsibilities
- Nurses need to take time to analyze their own
In the Physical Level feelings about death before they can effectively
- Biological needs, reduction and control of pain help others with terminal illness
- Pain is a subjective experience - Understand that you may experience grief
- Acute pain: usually temporary - Nurses have to be strong to control their
- Chronic pain: interrupts normal everyday feelings to be able to tolerate pain, illness, and
functioning death, and to keep their distance
- Medication is more effective in the context of a - Provide relief from illness, fear and depression
holistic intervention - Help clients maintain sense of security
- Help accept losses
In the Psychological Level - Provide physical comfort
- Feelings of anger, sadness, depression are part
of a wider process of “anticipatory grief”, DEATH CONCEPTS
preparation to die
immobility and inactivity; wishes
- Nursing staff has to comprehend and the
1–5 y/o and unrelated action responsible
person to express these feelings
for action
- The only way for the person to reconcile with
these feelings is to talk to someone willing to 5-10 y/o final but can be avoided
listen
- Support has to respond to the person’s need for understands own mortality and
9–12 y/o
safety, autonomy and self-control fears death
12–18
In the Social Level fears and fantasizes avoidance
y/o
- Emotional and social withdrawal
18–45
- Need of emotional withdrawal co-exists with increased attitude awareness
y/o
the need of belonging to an accepting and
supportive social environment 45–65
accepts mortality
- When family/medical nursing staff keep their y/o
distance in order to protect themselves, the multiple meanings; encounters and
person experiences a “social death”, which is above 65
fears
sometimes more painful than the actual death
Interventions
D- Supportive

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A- Provide structure and continuity - Nazi regime excused their criminal deeds as
B- Listen and encourage termination of “worthless lives”
D- Allow expression and provide safety - This is against the humane nature of love and
A- Encourage participation compassion, and equal human rights.

ASSISTED SUICIDE Assisted Suicide


Death with Dignity or Murder? - someone provides an individual with the
information, guidance, and means to take his
What is Assisted Suicide? or her own life with the intention that they will
- General term for helping a patient to terminate be used for this purpose.
their life
- Majority of assisted suicide are requests from Physician Assisted Suicide
severely or terminally ill patients - when it is a doctor who helps another person to
kill themselves
Euthanasia
- The word Euthanasia originated from the Greek Euthanasia by Action
language: eu means “good” and Thanatos - intentionally causing a person’s death by
means “death” performing an action such as giving a lethal
- Another word for euthanasia is mercy killing injection.
- Euthanasia literally means ‘good death’ and
generally aims to hasten the death of people Euthanasia by Omission
who suffer severely without any hope of - intentionally causing death by not providing
recovery. necessary and ordinary (usual and customary)
care or food and water

Voluntary Euthanasia
- when the person who is killed has requested to - The crimes committed in the past are one of the
be killed reasons why termination of life on request is a
criminal act in almost all States of the world.
Non-voluntary Euthanasia - In the Netherlands voluntary euthanasia has
- when the person who is killed made no request been decriminalized.
and gave no consent - This made the Netherlands the first country in
the world to formally sanction mercy killing.
(Belgium, Oregon)
- The act of euthanasia today is understood as - Under the new law, euthanasia is administered
termination of life on request only to patients who are in a state of
- But it has not always been people’s choice continuous, unbearable and incurable
- The voluntary decision to terminate life has suffering.
been misused during the human history, - These are other requirements as well:
especially between 1933 and 1945 during the o A second opinion from an external
German Nazi regime in Europe. physician
- This criminal regime murdered millions of o The patient must be judged to be sound of
people because they were disabled, ill, old or of mind
different ethnic group. o A request to die must be made voluntarily,
- Murders committed for these reasons were also independently and persistently.
called “euthanasia”

THESE ARE NOT EUTHANASIA


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1. Not commencing treatment that would not 3. Makes it mandatory that a second opinion by a
provide a benefit to the patient. qualified physician be given that the patient
2. Withdrawing treatment that has been shown to has fewer than 6 months to live.
be ineffective, too burdensome or is unwanted. 4. Requires two oral requests by the patient.
3. The giving of high doses of pain-killers that may 5. Requires a written request by the patient.
endanger life, when they have been shown to 6. Allows cancellation of the request at any time.
be necessary. 7. Makes it mandatory that a 15-day waiting
period occurs after the first oral request.
8. Makes it mandatory that 48-hours (2 days)
TYPES OF ASSISTED SUICIDE elapse after the patient makes a written
1. Euthanasia request to receive the medication.
- Physician prescribes the treatment 9. Punishes anyone who uses coercion on a
- Physician directly administers the patient to use the Act.
treatment to the patient 10. Provides for psychological counseling if either
of the patient’s physicians thinks the patient
needs counseling.
2. Physician-Assisted Suicide 11. Recommends the patient inform his/her next of
- Physician prescribes the treatment kin.
- Patient administers the treatment 12. Excludes nonresidents of Oregon from taking
- Physician does not administer the part.
treatment 13. Mandates participating physicians are licensed
in Oregon.
14. Mandates Health Division Review.
TYPES OF EUTHANASIA 15. Does not authorize mercy killing or active
1. Active euthanasia.
- Administering treatment to end life
2. Passive
- Withholding from treatment to end life CONTROVERSY
3. Voluntary - Against
- Patient consents to treatment » A cry for help
4. Involuntary » Suicide intent is not permanent
- Patient is unable to consent to treatment » Depressed
» Financial obligation to families
» Pain is controllable
LEGALITY » Legalizing physician-assisted suicide
- Euthanasia would legalize euthanasia
» Illegal in the United States, Canada » Murder
» Legal in Netherlands, Belgium » Sin
- Physician-Assisted Suicide - For
» Legal in Oregon, Washington, Montana » Not all pain or situations are controllable
» Legal in Netherlands » There are safeguards
» Humane
» Patient self-determination
OREGON’S DEATH WITH DIGNITY ACT
1. Requires the patient give a fully informed,
voluntary decision. IMPACT
2. Applies to the last 6 months of the patient’s - Patients
life. » In 47 states terminally ill patients cannot
choose to end their suffering

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» In the 3 states that have legalized person and/or family living with a life
physician assisted suicide, terminally ill threatening illness.
patients are faced with a monumental
decision - Palliative care strives to help individuals and
their families:
- Healthcare and Human Service Workers » address physical, psychological, social,
» Many healthcare and human service spiritual and practical issues and
workers would be and have to be involved associated expectations, needs, hopes and
in physician-assisted suicide cases against fears,
their beliefs. » prepare for, and manage, life closure and
the dying process, and
» cope with loss and grief during the illness
Quality end-of-life care requires: and bereavement.
- Appropriate control of pain and symptoms
- Avoid inappropriate prolongation of dying - The National Council for Palliative Care, which
- Enhance the control of patients over their care is an umbrella organization for setting
- Rest with family standards in specialist palliative care in the UK,
- Supported by physicians, nurses, and social published its current definition in 2002 NCPC
workers definition of palliative care.
PALLIATIVE CARE
- Palliative Care
Introduction » Affirms life and dying as a normal process;
- Palliative care is developing as an areas of » Provides relief from pain and other
special clinical competence throughout the symptoms;
world. The modern hospice is a relatively recent » Integrates the psychological and spiritual
concept that originated and gained momentum aspects of patient care;
in the United kingdom after the founding of St. » Offers a support system to help patients
Christopher‘s hospice in 1967. It was founded live as actively as possible until death;
by Dame Cicely Saunders, widely regarded as » Offers a support system to help the family
the founder of modern hospice movement. cope during the patient‘s illness and in
- Palliative medicine has been recognized as a their own environment.
specialty in UK since 1987, in Australia and » Source: National Council for Palliative Care
New Zealand since 1988 and more recently in (2002)
Canada.
1. Palliative Care may:
Definition of Palliative Care » complement and enhance treatment of the
- Palliative care is an approach that improves the disease at any time during the disease
quality of life of patients and their families trajectory, or become the total focus of
facing the problem associated with life- care.
threatening illness, through the prevention and » Palliative care may be provided to
relief of suffering by means of early individuals:
identification and impeccable assessment and  with any diagnosis
treatment of pain and other problems, physical,  regardless of age, and
psychosocial and spiritual. - WHO 2002  when they have unmet needs and are
- ‘to mitigate the sufferings of the patient, not to prepared to accept care.
effect a cure’ (Macpherson, 2002)
Terminologies
- Palliative care aims to relieve symptoms and 1. Autonomy
improve the quality of living and dying for a
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- “the state of being self- governed” (CPCA, Parkin, D.M., Bray, F.I., and Devesa, S.S. (2001).
2001). Cancer burden in the year 2000. The global picture.
- Thinking and acting independently without European Journal of Cancer 37, 4–66
outside influence and direction.
2. Bereavement
- “the state of having suffered the death of ESTIMATION
someone significant” (CPCA,2001) - One million cases of cancer occur each year in
3. Caregiver India, with over 80% presenting at stage III and
- “anyone who provides care” IV. Two thirds of patients with cancer are
- Care givers are people who are willing to incurable need palliative care and
listen to ill persons and responds to their approximately one million people are
individual experiences (Twycross R 2003). experiencing cancer pain every year.
- Formal caregivers are members of an - According to WHO, more than four million
organization and accountable to defined cancer patients would benefit from palliative
norms of conduct and practice. They may care. Less than one percent of those who need
be professionals, support workers, or palliative care services have access to such
volunteers. services in India.
- Informal caregivers are not members of an
organization. They [usually] do not have
formal training, and are not accountable to NEED OF PALLIATIVE CARE
norms of conduct or practice. They may be - Size of problem. Estimated number of people
family members or friends. (CPCA, 2001) who would need palliative care (in millions)
4. Dignity - Annual deaths globally: 56
- To treat individuals with respect, esteem - Annual deaths in developing countries: 44
and regard - Annual deaths in developed countries: 12
5. Family - Estimated numbers needing palliative care: 33
- Whomever the person says is his or her - It can be estimated that approximately 60% of
family. The family may include relatives, the dying need
partners, friends and pets. - Since death also affects family members and
6. Grief close companions, perhaps one to two persons
- Reactions (physical, emotional, behavioral, giving care and support for everyone who dies,
spiritual) experienced in anticipation of, then a conservative figure might be 100 million
during and after a loss. people who would benefit from the availability
7. Needs of basic palliative care.
- Issues that patients and caregivers
mutually agree require attention in the plan
of care. Milestones in Palliative Care in India
- 1986 - First hospice care - “Shanti Avedana
Ashram” – at Mumbai.
NEED OF PALLIATIVE CARE - 1990 - Cancer Relief India (CRI) a UK charity
- Cancer Burden: global picture founded - provide education to doctors and
- Number of new cancer cases (in millions) nurses in palliative care and providing pain and
2000 2020 2050 symptom relief for cancer patients.
World 10.6 15.3 23.8 - 1994 – Pain and palliative clinic at Calicut.
Developing Countries 5.4 9.3 17.0 - 1994 - Indian association of Palliative care
Developed Countries 4.6 6.0 6.8 with WHO and Govt of India - aim is to
propagating palliative care in India along with

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facilitating education initiatives and drug diagnosis. The goal is to improve quality of life
availability. for both the patient and the family.
- 1993-95 - CRI and Cancer Relief Macmillan
Fund with WHO facilitated training of doctors
and nurses in palliative care. Philosophy of Palliative Care
- 1997 - Can support, Delhi. (first palliative care - To give people with life limiting illnesses a
home in north India) reason to hope and a feeling of greater self-
- 1999 - first nurse from India sponsored by CRI confidence and dignity.
to complete the diploma in palliative nursing at - We embrace a holistic approach to care giving,
Oxford Brookes University. which respects the dignity and worth of each
- 2001 - Neighborhood Netwrok in Palliative care person.
(NNPC) has a network of 150 such clinic - We believe in creating an environment that
supported by 10,000 trained volunteers, 85 nurtures the physical, intellectual, social and
doctors and 270 nurses looking after about spiritual wellbeing of those in our care.
25,000 patients at any point. - Palliative, or comfort care, recognizes that
- 2001 - Guwahati Pain and palliative care death is a normal part of life and strives to
Society. prepare patients and their families so we can
- 2008 - first palliative care policy in Kerala. The all die on our own terms.
policy emphasis the community based - From the start of a serious or terminal illness,
approach to palliative care and considers home practitioners reduce the burden on family
based care as the corner stone of the palliative caregivers by identifying and providing for the
care services. needs of you and your family.
- Psycho oncology in India - integrated services - These needs may be physical, emotional, social
linking training, clinical services and research or spiritual.
activities which are linked at several levels
involving volunteers in the community.

The Canadian Palliative Care Association (2001)


- The word ‘palliative’ has its origins in the Latin Proposed Norms of Practice for Hospice Palliative
word ‘pallium’ meaning to cloak or cover. In the Care
context of how cancer was perceived and poorly
diagnosed from the middle ages until perhaps We believe:
the latter half of the 20th century, it is an - Access is Foundational
appropriate description. Even today, there are » Palliative care services should be available
many cancers that grow unseen and without to all who require care.
symptoms for a considerable time before the
person seeks help. - Care is Patient-Focused
» Palliative cares strives to meet the
- The term “palliative care" is increasingly used physical, psychological, spiritual and social
with regard to diseases other than cancer such needs of patients and families.
as chronic, progressive pulmonary disorders, » It is sensitive to personal, cultural and
renal disease, chronic heart failure, HIV/AIDS, religious values, beliefs and practices,
and progressive neurological conditions. developmental state, and readiness to deal
with the dying process
- Palliative care (pronounced pal-lee-uh- tiv) is
specialized medical care for people with - People Have the Right to Choice
serious illnesses. It focuses on providing » Each person is an autonomous and unique
patients with relief from the symptoms, pain, individual with the right to participate in
and stress of a serious illness—whatever the informed discussion related to care and to

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choose the best possible options and » The provision of ongoing support to
outcomes based on that information. enhance formal and informal caregivers’
well-being is integral to a successful
- Dying is Part of Life palliative care program.
» Palliative care affirms life. Euthanasia and
physician assisted suicide are not - On-going Education is Essential
considered options. Palliative care never » Patient, family, caregiver and public
intentionally hastens death. education is important to the maintenance
and enhancement of the quality of
- Quality of Life Guides Decisions palliative care.
» Care choices should be guided by quality of
life as defined by the patient. - Research Leads to Advancement in Care
» The development, dissemination and
- Team Work Is Essential integration of research are critical to
» Palliative care is a network of services most palliative care.
effectively delivered by an interdisciplinary
team who rely on shared knowledge, - Resources Influence Program Quality
expertise and effective interactions. » Adequate resources, responsibly managed,
are imperative to maintain and advance
- Service is Coordinated palliative care programming.
» A palliative care program should promote
continuity of care across settings and - Collaborative Leadership is Advantageous
coordination amongst all involved » The development and maintenance
caregivers and programs/services.

- Accountability is demonstrated through SCOPE


Outcomes - Palliative care is the specialized medical care
» We are accountable to ourselves, each for people with serious illness.
other, to our individual sites, to the - provides relief from pain, shortness of breath,
regional program and to the public we nausea and other distressing symptoms;
serve. Accountability is demonstrated - affirms life and regards dying as a normal
through measurable goals. process;
- intends neither to hasten nor to postpone
- Confidentiality is Central death;
» Patient information is treated with the - integrates the psychological and spiritual
utmost respect. Team members must aspects of patient care
adhere to this principle. - offers a support system to help patients live as
actively as possible;
- Care Setting Is Important - offers a support system to help the family cope;
» Palliative care is provided in a patient and - uses a team approach to address the needs of
family focused environment in the most patients and their families;
appropriate care setting such as the home, - will enhance quality of life;
hospice, continuing care centers, acute - is applicable early in the course of illness, in
hospitals or on a tertiary palliative care conjunction with other therapies that are
unit. The needs and preferences of the intended to prolong life, such as chemotherapy
patient and family, as well as the resources or radiation therapy.
available, are taken into consideration.

- Caregiver Well-Being Is Fundamental

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MAIN AIMS - Palliative care for children is the active total
care of the child's body, mind and spirit, and
Improve the Avoid the avoidable
Quality of Life
Wellbeing also involves giving support to the family.
suffering
- It begins when illness is diagnosed, and
continues regardless of whether or not a child
receives treatment directed at the disease.
Promote Comprehensive
Comfort Care
- Health providers must evaluate and alleviate a
child's physical, psychological, and social
Symptom Psychologica
distress.
Relief Hope l
- Support
Effective palliative care requires a broad
AIMS AND PRINCIPLES OF PALLIATIVE CARE Honesty
multidisciplinary approach that includes the
- Respect the likes and dislikes, goals choices of family and makes Openness
use of available community
the dying person. resources; it can be successfully implemented
- Integrates the psychological and spiritual Teamwork
even if resources areand Partnership
limited.
aspects of patient care. - It can be provided in tertiary care facilities, in
- Offers a support system to help patients live as community health centers and even in
actively as possible until death. children's homes.
- Patient centered rather than disease focused. - Palliative care is provided by a team of doctors,
- Concerned with healing rather than curing. nurses and other specialists who work together
- Affirms life & regards dying as normal process with a patient‘s other doctors to provide an
i.e as a part of the life cycle. extra layer of support. It is appropriate at any
- Builds ways to provide excellent care at the end age and at any stage in a serious illness and
of the life. Through education of care providers, can be provided along with curative treatment.
appropriate health policies
Building and adequate
Capacity: - The core team includes doctor, nurse and social
empowerment to adjust
funding from insurers
relief andand the
support the government. work palliative care specialists. Massage
- Provides relief from pain and other distressing
unavoidable suffering therapists, pharmacists, nutritionists,
symptoms. chaplains and others may also be part of the
- Death accepting but also life enhancing. team.
- Intends neither to hasten nor post pone death.
- Adds life to days and not days to life.
- Partnership between the patient and the care GOALS OF PALLIATIVE CARE
providers. - Achievement of the best possible quality of life
- Supports the need of the family members for patients and their families regardless of the
- Helps then in gaining access to needed health stage of the disease or the need for other
care providers & appropriate care settings. therapies
Involving various kinds of trained providers in - Three essential component of palliative care:
different setting tailored to the needs of the
patient and his or her family
- Offers support system to help the family to cope
during the patient’s illness and in their own
bereavement, including the needs of children.
- Uses a team approach to address the needs of
patients and their families including
bereavement, counseling, if indicated.
- Enhance the quality of life, may also positively
influence the course of a patients illness.
- Palliative care is still sometimes defined as
solely being for people with cancer, but
palliative care is more often now defined as

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being for people facing a life- threatening helps you have more control over your care by
illness. Palliative care is not usually defined as improving communication so that you can
being for people with chronic diseases such as
Cure/Life- better understand your choices for treatment.
Prolonging Intent
diabetes.
Death Bereavement
Palliative/Comfort
Intent A PALLIATIVE APPROACH
PALLIATIVE CARE MODEL
Aims:
- to improve the quality of life for individuals with
a life-limiting illness and their families, by
reducing their suffering through early
identification, assessment and treatment of
pain, physical, cultural, psychological, social
and spiritual needs

MYTHS ABOUT PALLIATIVE CARE


- Residents will become addicted to pain relief
drugs.
- The palliative approach is only provided in
hospital type settings
- You need to be an expert to be able to provide
EVOLVING MODEL OF PALLIATIVE CARE the care
- You need to be a nurse to be able to provide the
care
Diagnosi Advance
s d - Applying the palliative approach will increase
Disease the care worker‘s work load
- The palliative approach is only provided to
residents with cancer
- The palliative approach costs more.
Palliative
Treatment
Care

Time Course of Illness

PC TEAM

Potential members of the interdisciplinary team for


D a palliative approach may include but not be
PALLIATIVE E limited to:
ACTIVE TREATMENT A
CARE - Care assistants
T
H - General Practitioners
- Palliative care focuses on symptoms such as - Generalist nurses
Cure/Life Prolonging D
pain, shortness of breath, fatigue,
Intent
constipation, - Specialist nurses
E
nausea, loss of appetite, difficulty
A sleeping and - Aboriginal health workers
Palliative/
depression. ItComfort
also helps T
Intent you gain the strength - Trained volunteers and their coordinators
H
to carry on with daily life. It improves your - Pharmacists
ability to tolerate medical treatments. And it - Chaplains/pastoral care workers

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Recreation activity officers ELEMENTS OF PALLIATIVE CARE
- Pain specialists
- Allied health practitioners 1. PRIMARY GOAL
- Specialist physicians The primary goal is to prevent and relieve
- Community/ palliative services sufferings imposed by disease and their
- Psychologists/ psychiatrists treatment, achievement of best possible quality
- Specialist palliative service providers of life for patients and their families regardless
- Managers of the stage of the disease or need for other
- Home attendants • therapies.
- Physical, occupational, art, play, music
therapist. 2. PATIENT POPULATION
- Bereavement coordinators Patients of all ages experiencing a debilitating
chronic or life threatening illness, condition or
injury.
SERVICES PROVIDED BY PALLIATIVE CARE
- Interdisciplinary team care- nursing services, 3. PATIENT AND FAMILY CENTERED CARE
medical, social, pastoral counseling, home The uniqueness of each patient and family is
health aide. respected. The patient family constitute the
- Bereavement counseling unit of care.
- Dietary counseling
- Physical therapy 4. TIMING OF PALLIATIVE CARE
- Occupational therapy It ideally begins at the time of diagnosis of a
- Speech therapy life threatening or debilitating condition and
- Investigations and drugs continues through cure, or until death and into
- Durable medical equipment and supplies the family‘s bereavement period.

5. COMPREHENSIVE CARE
PALLIATIVE CARE PATIENT SUPPORT SERVICES Palliative care employs multidimensional
assessment to identify and relieve sufferings
Three Categories of Support: through the prevention or alleviation of
1. Pain Management physical, psychological, social and spiritual
- is vital for comfort and to reduce patients‘ distress.
distress. Health care professionals and
families can collaborate to identify the 6. INTERDISCIPLINARY TEAM
sources of pain and relieve them with drugs Team work is an integral part of the philosophy
and other forms of therapy. of palliative care. Require the expertise of
various providers in order to adequately assess
2. Symptom Management and treat the complex needs of seriously ill
- involves treating symptoms other than pain patients and their families.
such as nausea, weakness, bowel and
bladder problems, mental confusion, 7. COMMUNICATION SKILLS
fatigue, and difficulty breathing Effective communication skills are requisite in
palliative care. These includes appropriate and
3. Emotional and Spiritual Support effective sharing of information, active
- is important for both the patient and family listening, determination of goals and
in dealing with the emotional demands of preferences, assistance with medical decision
critical illness. making, and effective communication with all

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individuals involved in the care of patients and - providing opportunities, especially for
their families. improved control of pain symptoms, in a setting
that is familiar to the resident
8. SKILL IN CARE OF THE DYING AND BEREAVED - offering the resident and family consistent and
Team must be knowledgeable and skilled in continuous care
providing care for the dying and the bereaved.

9. CONTINUITY OF CARE ACROSS SETTINGS APPROACHES TO PALLIATIVE CARE


Palliative care is integral to all health care - Not a “one size fits all approach”
delivery system settings (hospital, emergency - Care is tailored to help the specific needs of the
dept, nursing homes, home care, assisted living patient
facilities, outpatient and non-traditional - Since palliative care is utilized to help with
environments such as schools. The palliative various diseases, the care provided must fit the
care team collaborates with professional and symptoms
informal care givers in each of these settings.

10. EQUITABLE ACCESS WHAT DOES PALLIATIVE CARE PROVIDE TO A


Palliative care teams should work toward PATIENT?
equitable access to palliative care across all - Helps patients gain the strength and peace of
ages and patient populations, all diagnostic mind to carry on with daily life
categories, all health care settings including - Aid the ability to tolerate medical treatments
rural communities, and regardless of race, - Helps patients to better understand their
ethnicity, sexual preferences or ability to pay. choices for care

11. QUALITY IMPROVEMENT


Palliative care services are committed to the PALLIATIVE CARE NURSING
pursuit of excellence and high quality of care
which enhances the quality of life.

PHYSICAL
BENEFITS OF PC
Palliative approach offers many benefits to the SOCIAL SPIRITUAL
residents, their families and the health care team.
Some of these are:
- reducing potential distress to residents and EMOTIONAL
their families caused by a transfer to an acute
care setting
- reducing the admission and/or transfer of
residents to acute care facilities as care staff
develop the skills to manage the palliative care - Reflects whole aspects care. It combines the
residents humanistic approach with a scientific
- increasing the involvement of the resident and approach.
their family in the decision making about their - Physical wellbeing: Free of pain and
care discomfort, functional ability etc.,
- encouraging open and early discussion on - Psychological well being: free from
death and dying anxiety/fears, ability to experience happiness
- allowing for advance care planning etc.,
- Social well-being: Purposeful life role, free from
financial burden.

13
- Spiritual well-being: feelings of hope, meaning - To field and respond to sometimes profound or
to life. rhetorical questions about life and death
- To know when to say nothing, because that is
the most appropriate response;
PHYSICAL NEEDS - To use therapeutic comforting touch with
- Palliative care professionals provide highly confidence;
skilled management of pain and other - To challenge colleagues who may wish to deny
symptoms such as anxiety, constipation, patients information; and, perhaps
nausea, breathing difficulties and confusion. - To discuss the imminent death of a relative with
- They also help patients and families cope with families
common changes such as loss of appetite,
weakness, bowel and bladder problems, as
well as side effects of therapies. TEAMWORK SKILLS
- Most pain and other symptoms can be - The growth of the nursing role within these
managed at home or in hospice. Some teams has been dramatic and continues to
treatments may require diagnostic tests that represent a much admired model of working.
must be done in a hospital.
- A small percentage of patients will need to be
admitted to a tertiary palliative care unit for PHYSICAL CARE SKILLS
severe and complex symptoms. - The knowledge and skills necessary to deliver
active, hands-on care in whatever setting
throughout a long period of illness.
EMOTIONAL AND SPIRITUAL NEEDS - Observational skills and the intuitive ability to
- The health of the whole person is important in recognize signs
hospice palliative care. Hospice palliative care - Advising doctors of the appropriate
recognizes emotional and spiritual distress as prescription and dosage to manage pain
important sources of suffering requiring - The advocacy role nurses have towards patients
support in addition to physical symptoms. at a time of extreme vulnerability.
- Care teams offer help with non-physical pain
through counseling and spiritual support to
manage the emotional, social and spiritual PSYCHOSOCIAL SKILLS
impact An ability
- We also offer a variety of bereavement and - To work with families,
counseling services to friends and family - Anticipating their needs,
members before and after a patient‘s death. - Putting them in touch with services and
- Supporting them when appropriate

PALLIATIVE CARE COMPETENCIES / SKILLS


- Communication skills INTRAPERSONAL SKILLS
- Physical skills - Nurses need to recognize and attempt to
- Psychosocial skills understand personal reactions that occur as a
- Teamwork skills natural consequence of working with dying and
- Intrapersonal skills bereaved people and to be able to reflect on
- Life closure skills how this affects care given in sensitive
situations.
- It is the most challenging of all competency
COMMUNICATION SKILLS areas and plays a significant part in the
The ability professional growth of those who choose to
work in this field.

14
EMPATHETIC TO THE EMOTIONS (OF PATIENTS AND
RELATIVES)
LIFE CLOSURE SKILLS - Patient and relatives may shout and scream at
- This area is concerned with nursing behaviors you. They may blame God for pain and all
and skills that are crucial to patients and difficulties. Palliative care is seen as the end of
families; dignity, as they perceive it, when life is the road of care. Reacting to their anticipated
close to an end and thereafter. grief and crisis and helping them appropriately
- Such care has been described as a sacred makes to be at ease.
work, in which the nurse enters into the - Families and the patient needs to know the
patient‘s intimate space and touches parts of truth as they may need to reorganize and adopt
the body that are usually private their lives towards the attainment of more
achievable goals, realistic hopes and
aspirations. (Fallowfield L J et al 2002).
SKILLS NEED PALLIATIVE CARE NURSE - Nurses role was a supportive one with multiple
dimensions. Model of the supportive role in
A COMMITTED PERSON palliative care was developed , comprised of six
- A Nurse stays with the patient or visits the intervoven dimensions. Valuing, connecting,
patients many times during the course of the empowering, doing for, finding meaning and
patient’s illness. She may have to stay with her preserving own integrity.
patient for a long time if it makes the patient as
ease. She may have to become a person ABLE TO UNDERSTAND THE PAIN
oriented nurse in order to give holistic care. - ‘Pain is what the patient says hurts’ (Twycross R
2003). The intensity of pain increases or
A GOOD LISTENER decreases according to the mood of the
- Verbal expressions are always heard. Body patient. It could be acute or chronic. Causes of
language tells many things. Activities like pain can be due to chemotherapy,
sitting alone in an area of significance or using constipation, and radiation therapy, physical or
articles of a particular person who passed away psychological problems. Pain management in
tells us that area or the use of that specific patient includes modifications of the
article gives him comfort and he is preparing pathological process by giving radiation
himself for leaving this world. therapy, chemotherapy or surgery.
- Nurse allow them to ventilate their anxiety for - Along with opioids and non-opioids are also
coping with the present situation. used. Adjuvant includes corticosteroids,
antidepressants, antiepileptic us, muscle
A GOOD COMMUNICATOR relaxants antispasmodics and
- A nurse needs to be honest with the patient bisphosphonates.
about the disease. She needs to answer in - Nurse teach the patient about non drug
simple ways so that the patient and the methods include
relatives can understand. › massage,
- Your patient may need an extra minute or a › application of heat pads,
comforting word from you which makes a › acupuncture,
difference. She needs to use right word, in right › relaxation therapy, and
to me and pitch with the right attitude for › behavioral therapy can be used to reduce
reaching out to the patient effectively. the pain.
- Acute care nurse plays a pivotal role in clinician
- significant others, communication in the ABLE TO RECOGNIZE ASSOCIATED
acute are settings. NEUROPSYCHIATRY CONDITIONS

15
- Cancer related fatigue, and sleep disturbances USE THERAPEUTIC COMMINICATION
must be considered as a clinical - Establish caring and trusting relationship
syndrome.(Barton Buake 2006). - Assess the stage, types of the grief, and its
- Cancer patient with advance disease may signs and symptoms.
prone to delirium, depression, suicidal - provide reassurance and respect
ideation, and severe anxiety. People who - Invite the clients to reveal the emotions &
receives systematic cancer treatment were consensus of greatest importance to them.
some what impaired in executive function, - Avoid communication barrier
verbal memory and motor functioning (Nail
2006).one third of cancer population PROVIDE PSYCHOSOCIAL CARE
experiences some variety of distress , only - They may have anxiety, depression, altered
about 10% receives any psychosocial therapy body image, powerlessness, uncertainty and
(Vanchon M 2006). isolation.
- Provide information that help the client to
understand their disease, the benefits and
burden of treatment options, and their values
ROLE OF NURSE IN PALLIATIVE CARE and goals to preserve the autonomy of client.

CARING FOR THE PATIENT MANAGE THE SYMPTOMS


1. Direct nursing care - Managing the multiple symptoms commonly
2. Meeting physical needs & symptoms experienced by the chronically ill or dying
management. clients remains a primary goal of palliative care
3. Providing psychological reassurances nursing.
4. Monitoring & administering pain relief - Ongoing clinical assessment, reassessing pain
intervention, both pharmacological and non and medication side effects, developing pain
pharmacological. management expertise and advocating for
5. Preventing complications – preventing, change if the client does not get relief from the
monitoring & relieving discomfort relaxation & prescribed regimen.
contentment & preventing complication.
6. Educating family in basic nursing care. ABLE TO UNDERSTAND THE PERSONAL NEED OF
7. Facilitating participation of significant others in THE PATIENT
patient care. - Personal hygiene and protection from
8. Specialized nursing care related to infections are two major needs of cancer
- Lymph edema management patients.
- wound care - Prevention of pressure sore
- stoma care - Nutritional need – consider the taste and
- bowel and bladder care desire to have specific food in consideration.
- Catheter care
PALLIATIVE CARE PLAN INCLUDES - Turning patient position frequently.
› care goals
› symptom management MAINTAIN A COFORTABLE AND PEACE FULL
› advance care planning ENVIRONMENT
› financial planning - It helps to relax, promote good sleep patterns
› family support and minimize symptoms severity.
› spiritual care
› functional status support and PROMOTE SPIRITUAL COMFORT AND HOPE:
rehabilitation - Helps the client to make connections to their
› co morbid disease management spiritual practice or cultural community.

16
- Collaborates with the client own spiritual N
Pleaders and community. U
- ADemonstrate patience.
FACILITATOR R CONNECTING
L S - Making a connection
L CASE MANAGER
PROTECT AGAINST ABANDONMENT AND ISOLATION E › establishing a rapport
- IAnswer promptly,ADVOCATE
if they have doubts. S › building up trust
- AInvolving the family members in clients care. - Maintaining a connection
ASSESSMENT AND
T R › being available, spending time, sharing
MANAGEMENT EXPERT
I
SUPPORT THE GRIEVING FAMILY O secrets, sharing self, maintaining trust.
- VProvide education and information L - Breaking the connection
- EInform family members are able to get way toE › usually as a result of the patient‘s death
rest and relax
- Provide psychological support
EMPOWERING
ASSIST WITH END OF LIFE DECISION MAKING
VALUING - facilitating
› recognises patient autonomy
FACILITATE MOURNING - encouraging
- Help them to accept the lossEMPOWERING
CONNECTING
- defusing
DOINGto the loss
- Support efforts to adjust › dealing with negative feelings
FOR
- Encourage establishment of new relationship - mending
PRESERVING FINDING
- Allow to grieve
INTEGRITY MEANING › facilitating healing
- Interpret normal behavior - giving information
- Provide continuous support
- Be alert for ineffective coping. DOING FOR…
- Taking charge
› Symptom control
› Making arrangements
- Team player
› Acting as the patient’s advocate

FINDING MEANING
- Focusing on living
› helping the patient to live as fully as
possible
- Acknowledging death
› giving or reiterating bad news
› talking about death and the time left

PALLIATIVE CARE NURSING PRESERVING INTEGRITY


- Confronting own mortality
- Burnout
- Supporting Colleagues

HOPE

COMFORT

Physical Distress Physical Ease


HOPE DIM

HOPE SU

17
ATTACHMENT
- Inadequate training of health care personnel in
symptom management & other End of life
skills.
- Inadequate standards of care
- Lack of accountability in the care of dying
patients.
- Lack of appropriate information & resources
- Lack of investment in research pertaining to
palliative & end of life care.
- There are over 135 hospice and palliative care
services in 16 states in India, concentrated in
large cities.
- There are 19 states or Union territories in which
HOPE NURTURING INTERVENTIONS IN PALLIATIVE no palliative care provision was identified.
CARE - Barriers to the development of palliative care
- Comfort include – poverty, population density,
› Assessment, psychosocial issues. geographic distances, opioid availability, work
- Attachment force development and limited national
› Be there, caring environment, promote palliative care policy.
communication
- Worth
› Explore previous experience, future wishes, PALLIATIVE CARE DEVELOPMENTS AROUND THE
enhance independence WORLD
- The estimated number of persons needing
palliative care is just over 33 million.
THE TYRANNIES OF PALLIATIVE CARE - Death also affects family members and with
(ARANDA, 2001) one to two persons shouldering the heavy daily
- Niceness routine of care, this gives a conservative figure
- Glowing testimonial of 100 million people who would benefit by the
- Depressing/Sad availability of basic palliative care.
- Passive - The rise of hospice and palliative care in its
distinctly modern guise (combining clinical
care, education, and research) is generally
traced to the late 1950s and early 1960s.
- A 1999 listing of palliative care organizations
with a global perspective(43) also includes:
CARE OF THE FAMILY › British Aid for Hospices Abroad;
- Including patient & significant others in › Hospice Education Institute; and
decision making r/t patient care. › WHO Collaborating Centre for Palliative
- Attending to their grief, worries, preparing them Cancer Care, Oxford.
for the loss - Other groups include WHO experts and
- Communicating with family facilitates to international collaborators and WHO
1. Improve planning & coping. collaborating centers in Milan, Saitama, and
2. Encourage realistic goals & autonomy. Wisconsin.
3. Reduce uncertainty. - It is estimated that hospice or palliative care
4. Maintain trust. services now exist, or are under development,
on every continent of the world, in around 100
countries. The total number of hospice or
BARRIERS IN AVAILING PALLIATIVE CARE palliative care initiatives is in excess of 8000

18
and these include inpatient units, hospital-
based services, community-based teams, day
care centers, and other modes of delivery. ASIA PACIFIC REGION
- Protocols for the introduction of the WHO three-
step analgesic ladder were first introduced in
INTERNATIONAL ASSOCIATIONS AND INITIATIVES IN China in 1991, leading to increased opioid use
SUPPORT OF HOSPICE-PALLIATIVE CARE and greater interest in pain and palliative care.
- In Japan, cancer is the principal cause of death,
1973 accounting for about 295 000 deaths in 2000.
- International Association for the Study of Pain, - The country‘s first service for dying people was
founded Issaquah, Washington, USA organized in the Yodogwa Christian Hospital in
1973;
1976 - in 1979, the Japanese Association for Clinical
- First International Congress on the Care of the Research on Death and Dying was established;
Terminally Ill, Montreal, Canada - in 1981, the first hospice ward inside a
hospital was created;
1980 - by 1993, the Ministry of Health and Welfare
- International Hospice Institute, became had recognized palliative care units in 11
International Hospice Institute and College hospitals, with 231 beds in total
(1995) and International Association for
Hospice and Palliative Care (1999)
PALLIATIVE CARE SERVICES IN THE 14 SECTORS OF
1982 THE ASIA PACIFIC HOSPICE PALLIATIVE CARE
- World Health Organization Cancer Pain and NETWORKS
Palliative Care
Estimate
Organizations d
Estimate
1990 providing Populatio
d annual
coverage
Sectors hospice/palliativ n by
- Hospice Information Service, founded at St e care (millions)
cancer
palliative
deaths
(millions) care
Christopher‘s Hospice, London, UK services
India 49 1000 ----- -----
1998
Japan 102 127 295 482 5
- Poznan Declaration leads to the foundation of
the Eastern and Central European Palliative Malaysia 30 22 7 825 24
Task Force (1999) New
42 4 7 461 83
Zealand
Singapor
1999 e
10 4 4 237 66

- Foundation for Hospices in Sub-Saharan Africa Taiwan 28 22 32 000 5


founded in USA

- India, with one billion inhabitants, contains


2000
one-sixth of the world‘s population and is a
- Latin American Association of Palliative Care
country of striking ethnic, cultural, and religious
founded
diversity.
2001
- Around one million new cases of cancer occur
- Asia Pacific Hospice Palliative Care Network
each year; and the vast majority are incurable
founded
at diagnosis.
- An Indian Association of Palliative Care was
2002
formed in 1994 with the support of WHO and by
- UK Forum for Hospice and Palliative Care
Worldwide founded by Help the Hospices

19
2000 there were nearly 100 palliative care - Magnesium hydroxide
initiatives across the country.
- A detailed analysis of opioid availability Appetite
problems in India shows that approximately - Prednisole
one million people experience cancer pain in
India every year. There was no official source of Bowel obstruction (when surgery not indicated)
morphine in India in the 1980s, only ‘pump- - Dimenhydrinate
priming’ supplies for specific centers and - Haloperidol
projects, so levels of morphine consumption for - Hyoscine butylbromide
pain relief were low. - Metoclopramide
- By 1997, they reached a low of just 18 kg and
per capita consumption ranked 113th among Anxiety, depression, insomnia, psychosis
131 countries around the world. - Amitryptiline
- There is evidence that governments at many
levels (national, provincial, federal, and state) Epileptic seizures
have begun to recognize the importance of pain - Diazepam
relief and palliative care through the - Lorazepam
development of officially formulated policies. - Chlorpromazine
- Palliative care has also been incorporated into - Haloperidol
several cancer control and some HIV/AIDS - Phenytoin
programs. - Sodium valproate
- Some of these policies have had real impact,
others have been ‘paper tigers’ with little effect. Diarrhea
Often, failure results from the lack of a - Codeine phosphate
comprehensive strategy, for example, omitting - Loperamide
the community system.
Gastric Protection
EXAMPLE OF A SUGGESTED ESSENTIAL DRUG LIST - Omeprazole
FOR PALLIATIVE CARE
Fluid Retention
Analgesics - Furosemide
- Non-opioids (mild pain) - Spironolactone
› Acetylsalicylic acid
› Paracetamol
Oral Candidiasis
› Ibuprofen
- Opioids (mild to moderate pain) - Cotrimoxazole
- Codene Opioids (moderate to severe pain) - Ketoconazole
› Morphine Methadone - Nystatin
- Opioid antagonist
› Naloxene Nausea and Vomiting
- Dimenhydrinate
Corticosteroids - Holoperidol
- Dexametasone - Metoclopramide
- Prednisone
- Prednisolone
- Prochlorperazine
Laxatives
- Senna
- Sodium ducosate
WHO HAS PRODUCED GUIDELINES
- Mineral oil
FOR HANDLING ANY ESSENTIAL DRUG LIST
- Lactulose

20
FOR PALLIATIVE CARE THAT WILL INCLUDE OPIOID - P: › physical symptoms or conditions
DRUGS › Arthritis, constipation, bladder
spasms, headache, thrush, as well
LEGAL ISSUES as cancer pain
- Doctors, nurses, and pharmacists should be - A: › anxiety, anger, depression,
empowered legally to prescribe, dispense, and hopelessness, loneliness
administer opioids to patients in accordance - I: › interpersonal issues – family
with their needs. tensions, financial issues
- N: › non acceptance of approaching
ACCOUNTABILITY death, spiritual or existential pain
- Opioids must be dispensed for medical use PAIN ASSESSMENT
only, with responsibility in law. - History and physical
- Numerical or visual analog scales
PRESCRIPTION - Patient’s description of pain and experience of
- A prescription for opioids should contain at pain
least the following information: - Use of appropriate lab and radiologic studies
› patient‘s name - Thorough assessment interview
› date of prescription
› drug name, dosage, strength and form,
quantity prescribed PSYCHOSOCIAL-SPIRITUAL ASSESSMENT
› instructions for use - Meaning of the pain to patient and family
› the doctor‘s name and business address - Previous experiences with pain and coping
› the doctor‘s signature mechanisms
- Psychological symptoms with pain
ACCESSIBILITY › Fear of disease worsening
- Opioids should be available in locations that › Depression or anxiety
will be accessible to as many patients as › Hopelessness
possible. › Negative physician or nurse perceptions
› Adjustments in leisure activities
- Spiritual Angst or Despair
› Meaning of pain and suffering
PAIN MANAGEMENT AND PALLIATIVE CARE › Retribution
› Punishment
› Spiritual cleansing
COMPREHENSIVE PAIN ASSESSMENT - Social and Relational Issues
- “Pain is whatever the experiencing person says › Family roles
it is, existing whenever he/she says it does.” › Physical appearance changes
(McCaffery, 1968) › Sexual relationship issues
› Pain is a symptom, not a diagnosis › Burden on family
› Believe the patient
- Onset
- Provocative or Palliative Features CULTURAL ISSUES
- Quality - Know your own attitudes and beliefs
- Radiation or Related Symptoms › Admire stoics or encourage sharing of pain
- Severity – intensity and effect on function issues?
- Temporal Pattern › What are your thoughts or beliefs about
pain meds?
› What are your thoughts about those who
TOTAL PAIN COMPONENTS abuse pain meds?

21
- Develop relationship with patient and family TOLERANCE
- Build trust with patient and family - Tolerance
- Assess patient’s cultural beliefs and practices › State of adaptation in which exposure to
regarding illness and treatment of pain drug induces changes that result in
decrease in the drug’s effects over time
› So, patient requires higher doses to
PAIN SCALE maintain same benefit
- Simple descriptive pain intensity scale › Therapeutic range of opioids is very wide
- 0-10 scale
- Visual Analog Scale - Analgesic tolerance is very rare
- Faces Scale › Opioid doses remain stable if disease
remains stable
› Increased opioid requirement →
worsening disease progression
DEPENDENCE
- Physical dependence ≠ addiction
› Dependence is an expected result of LT
opioid use
› Adaptation manifested by development of
a withdrawal syndrome following rapid Severe Pain
Step 3
Strong Opioids
dose reduction, abrupt cessation, (7-10 on a 10 Point +/- Non-opioids
Scale)
administration of an antagonist (naloxone), +/- Adjuvant Analgesics

or decreasing blood levels (underdose or Step 2


Mild to Moderate Pain Weak Opioids
miss doses). (4-6 on a 10 Point Scale) +/- Non-opioids
+/- Adjuvant Analgesics
› Need to safely taper drug • No more than
50% of dose/day Mild Pain Step 1
Non-Opioids
(1-3 on a 10 Point Scale)
+/- Adjuvant Analgesics

ADDICTION VS. PSEUDOADDICTION


- Opioid Addiction
WHO ANALGESIC LADDER
› Primary, chronic, neurobiologic disease, Step 1 Step 2 Step 3
with genetic, psychosocial and Paracetamol Codeine Morphine
Cocodamol Tramadol Diamorphine
environmental factors
8/500 Buprenorphine Oxycodone
› Exhibit following behaviors: NSAID DF118 Hydromorphone
• Impaired control over drug use Fentanyl
Alfentanil
• Compulsive use of drug Methadone
• Continued use despite harm
• Crave drug As with all opioids “start low and go slow”
› Risk of iatrogenic addiction is rare in Remember ABC:
patients with no past history of substance Antiemetic for the first week
abuse Breakthrough medication
Laxatives for Constipation
- Pseudoaddiction
› Behaviors are driven by inadequate - Understanding Pain: touch – healing – active
treatment of pain listening – mind shift – presence of near and
› Behaviors disappear when pain is dear ones
adequately treated - Avoiding unnecessary interventions
- Respecting ones will
- Not letting the sufferer feel underprivileged

22
- Treating and caring more through the heart
than through the mind.

23

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