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This document is designed for the purpose of providing users (taxpayers as well as
other stakeholder types) with all prerequisites, function flowcharts of main steps in
the whole process, remarks (special instructions and legal obligations) as well as
detailed guides on how to utilize the system to perform:
Registering for an account via Taxpayer Online Services (TPOS) (for taxpayers
as Central Unit)
Registering for an account via Taxpayer Online Services (TPOS) (for taxpayers
as Branch Unit)
Registering for an account via Taxpayer Online Services (TPOS) (for taxpayer’s
Employee)
Registering for an account via Taxpayer Online Services (TPOS) (for taxpayers
as Non-resident)
Terms Definitions
ID Identification
2.1 Introduction
Taxpayer (Central Unit): If you are the owner, managing partner, principal officer, or
other person in authority, and will be applying for registration/enlistment of a person
required to be registered/enlisted.
This feature allows taxpayers (central unit) to create a new account for accessing the
Taxpayer Online Services (IVAS-TPOS). Here are the primary steps:
Accessing “Sign-up” page of IVAS.
2.2 Prerequisites
For creating the account of central unit successfully, you should prepare these
documents carefully:
TIN – Taxpayer Identification Number
Others
2.3 Function Flowchart
After clicking “Sign-up” button, Sign-up form for Username will be displayed as
following. You must provide all mandatory information which marked with a red
star (*).
2.4.2 Providing requested information
Username Type:
Username Type
General Information
1. Taxpayer Identification Number (TIN)
690543456764
After clicking check button name will be automatically loaded from system.
WALID TRADERS
NB: You have to choose appropriate type which is matched with inputted TIN. If you don’t
have Incorporation Number or National Identification Number, you can select Others option.
But for others you need to get approval for getting username and password from CPC office.
4. Identification Number
C-45610
Mandatory field, not editable. If selected NID then NID should be 10 or 13 or 17 digits.
5. Email
Shamimaust2013@gmail.com
Mandatory field, editable. Must follow standard email format; e.g.: yourname@domain.ext
6. Phone No.
02345678945
Optional field, not editable. Maximum with 11 digits and start with 0.
7. Cell No.
01733436714
Optional field, not editable. Must be with 11 digits and start with 01.
8. Username
Shamim104
Mandatory field, not editable. Username must contain from 8 to 20, alphanumeric characters.
Recovery Question
1. Recovery Question
2. Answer
The system supports the ability to check for data validation, by clicking on the
button “Check” [1], the system will check data validation. In case there are some
invalid data, error messages will be shown on a “pop up” box in the bottom of the
page
You can see the details of error by clicking on the red icon. You have to make
correction for all errors.
Upon a successful submission, you shall receive an email from VAT Online Services
centre to inform your username and initial password.
By clicking on the link provided in the mail, you will be redirected to IVAS-TPOS
home page, click on the “Login” tab on the navigation bar on the top part of
Homepage for accessing Login page.
IVAS-TPOS requires you to provide user and password (which you’ve received in
the mail). The screen shall display as the following
Click on the Captcha Box and input the correct captcha. [2]
Input the Old Password, New Password and Confirm New Password.[1]
2
3
After changing password, the default screen of IVAS-TPOS will be shown.
Please be noted that the system will send email to you to remind change password
in every 120 days.
Never enter your password after clicking directly a link in an email from an
untrusted site.
Never use a business account for personal use and restrict personal internet
use to home or public access computers.
Do not write your password down, send it via private email, or tell anyone.
The system will never email you to ask for your password or any sensitive
details of account.
In case fail to recover password, you should call to CPC for further
instruction.
3 REGISTER FOR ACCOUNT OF TAXPAYER ONLINE SERVICES AS
TAXPAYER (BRANCH UNIT)
3.1 Introduction
Taxpayer (Branch Unit Unit): If a person that is required to be registered has created
and registered a Branch Unit, and you as the owner/manager are applying for a
username and password to obtain access to the accounts of the Branch Unit.
This feature allows taxpayer (Branch Unit) to create a new account for accessing the
Taxpayer Online Services (IVAS-TPOS). Here are the primary steps:
Accessing “Sign-up” page of IVAS.
Activating account.
Branch Unit.
3.2 Prerequisites
For creating the account successfully, you should prepare these documents
carefully:
BIN of Branch Unit
In case user doesn’t have Incorporation Number/ NID, user can select
“Others”.
3.3 Function Flowchart
After clicking Sign-up Tab Sign-up form for Sign-up form for Username will be
displayed as following. You have to provide all required information which marked
with a red star (*).
3.4.2 Providing requested information
For registering as Branch Unit unit, Central has to select “Username Type”, then
choose “Register as Taxpayer (Branch Unit Unit)” from the drop-down list.
Username Type
Username Type
General Information
1. BIN of Branch Unit
000004201.
121234567890.
Mandatory field, not editable. TIN Number should be Twelve (12) Digits.
NB: You have to choose appropriate type which is matched with inputted TIN. If you don’t
have Incorporation Number or National Identification Number, you canselect Others option.
C-12345
Mandatory field, not editable. If select NID then NID should be 10 or 13 or 17 digit.
6. Email
Shamimaust2013@gmail.com
Mandatory Field, editable, must follow standard email format; e.g.: yourname@domain.ext
7. Phone No.
02345678945
01733436714
Mandatory field, editable. Must be with 11 digits and start with 01.
9. Username
Nayon123
Mandatory field, editable. Username must contain from 8 to 20, alphanumeric characters.
Recovery Question
1. Recovery Question
2. Answer
Khan school
In case there are some invalid data, error messages will be shown on the
top of the page [2] with the red icon. Also will show in bottom of the page
in a “pop up” box [3]. You can see the details of error by clicking on the red
icon [4]. You have to make correction for all errors.
In case there is no invalid data, the system will display “No errors found”
message with the green icon [5]. If there is no error, the form can be
submitted by clicking on the “Submit” button.
After clicking on the “Submit” button the form will be submitted, a confirmation
screen will be displayed with submission ID as “submission ID 5000007247”. Write
Submission ID in a safe place for future use.
3.4.3 Activating account
Upon a successful submission, you shall receive an email from VAT Online Services
centre to inform your username and initial password.
By clicking on the link provided in the mail, you will be redirected to IVAS-TPOS
home page, click on the “Login” tab on the navigation bar on the top part of
Homepage for accessing Login page.
IVAS-TPOS requires you to provide user and password (which you’ve received in
the mail) for Login. The screen shall display as the following
Input the User ID and Password [1 and 2] that you received by mail.
Click on the Captcha box and input the correct captcha.[3]
For the first login, the system will require you to change the password.
Input the Old Password, New Password and Confirm New Password.[1]
3
After changing password, the default screen of IVAS-TPOS will be shown.
Please be noted that the system will send email to you to remind him change
password, in every 120 days.
Never enter your password after clicking directly a link in an email from an
untrusted site.
Never use a business account for personal use and restrict personal internet
use to home or public access computers.
Do not write your password down, send it via private email, or tell anyone.
The system will never email you to ask for your password or any sensitive
details of account.
Keep updated regularly your operation system and browser:
Take convenience and compatibility when you go online for VAT
accomplishment.
In case fail to recover password, you should call to CPC for further instruction.
4 REGISTER FOR ACCOUNT OF TAXPAYER ONLINE SERVICES AS
TAXPAYER’S EMPLOYEE
4.1 Introduction
Taxpayer's Employee: If you are an employee of a business, and are applying for
access to the accounts of that business. Please note that while IVAS will issue you
an employee username and password upon request, they are enabled only once the
employer has authorized access by the employee to its IVAS account.
The company assigns for its employee implement one or several tax obligation tasks,
for example, return processing, payment processing, etc. To do these tasks,
employee must create an account in VAT Online system. This feature allows your
employee to create a new account for accessing the Taxpayer Online Services (IVAS-
TPOS). Here are the primary steps:
Accessing “Sign-up” page of IVAS.
Activating account.
4.2 Prerequisites
For being able to create the account successfully, you should prepare these
documents carefully:
TIN – Taxpayer Identification Number
Click on the tab “Sign-up” in the navigation bar on the top part of Homepage.
Sign-up form for Username will be display as following. You have to provide all
required information which marked with a red star (*).
5.4.2 Providing requested information
Stakeholder Type
Stakeholder Type
121234567890.
Mandatory field, not editable. TIN Number must be Twelve (12) Digit.
2. Employee’s Name
3456789013111
4. Email
monzurul1705@gmail.com
Mandatory Field, editable, must follow standard email format; e.g.: yourname@domain.ext
5. Phone No.
02345678945
Optional field, not editable. Maximum with 11 digits and start with 0.
6. Cell No.
01733436714
Optional field, not editable. Must be with 11 digits and start with 01.
7. Username
Nayon123
Mandatory field, not editable. Username must contain from 8 to 20, alphanumeric characters.
Recovery Question
1. Recovery Question
2. Answer
The system supports the ability to check for data validation, by clicking on the
button “Check” [1], the system will check data validation.
In case there are some invalid data, error messages will be shown on the
top of the page [2] with the red icon. Also will show in bottom of the page
[3]. You can see the details of error by clicking on the red icon [4]. You
have to make correction for all errors.
In case there is no invalid data, the system will display “No errors found”
message with the green icon [5]. If there is no error, the form can be
submitted by clicking on the button “Submit” [6].
After clicking on the Submit button form will be submitted, a confirmation screen
will be displayed with “Submission ID xxxxxxxx” as following.
Upon a successful submission, you shall receive an email from VAT Online Services
centre to inform your username and initial password. The email also provides a
representative number for employee.
By clicking on the link provided in the mail, you will be redirected to IVAS-TPOS
home page, click on the “Login” tab on the navigation bar on the top part of
Homepage for accessing Login page.
IVAS-TPOS requires you to provide user and password (which you’ve received in
the mail). The screen shall display as the following
Input the Old Password, New Password and Confirm New Password.[1]
Please be noted that the system will send email to you to remind change
password, in every 120 days.
Protect your password:
Never enter your password after clicking directly a link in an email from an
untrusted site.
Never use a business account for personal use and restrict personal internet
use to home or public access computers.
Do not write your password down, send it via private email, or tell anyone.
The system will never email you to ask for your password or any sensitive
details of account.
6.1 Introduction
This feature allows non-resident taxpayer to create a new account for accessing the
Taxpayer Online Services (IVAS-TPOS). Here are the primary steps:
Accessing “Sign-up” page of IVAS.
6.2 Prerequisites
For creating the account successfully, you should prepare these documents
carefully:
Passport Number
Issuing country
Date of issue
Date of expiration
Others
6.3 Function Flowchart
Select Username
Access Sign Provide
Start Type: Register as
up page of Requested Check
Non Resident
IVAS Information
Taxpayer
Yes
After clicking Sign-up Tab Sign-up form for Sign-up form for Username will be
displayed as following. You have to provide all required information which
marked with a red star (*).
Username Type
Username Type
General Information
121234567890.
Mandatory Field, not editable. TIN Number must be Twelve (12) Digits.
2. Name
After clicking check button name will be automatically loaded from system.
3. Passport number
AGD12123456.
4. Issuing Country
Bangladesh
5. Date Of issue
15/06/2016
6. Date of Expiration
16/06/2026
7. Email
Shamimaust2013@gmail.com
Mandatory Field, editable. Must follow standard email format; e.g.: yourname@domain.ext
7. Phone No.
02345678945
8. Cell No.
01733436714
Mandatory field, not editable. Must be with 11 digits and start with 01.
9. Username
Nayon1234
Mandatory Field, not editable. Username must contain from 8 to 20 alphanumeric characters.
Recovery Question
1. Recovery Question
2. Answer
Khan school
The system supports the ability to check for data validation, by clicking on the
button “Check” [1], the system will validate with e-TIN system.
In case there are some invalid data, number of error will be shown on the
top of the page [2] with the red icon. Also will show in bottom of the page
in a pop up box [3]. You can see the details of error by clicking on the red
icon [4]. You have to make correction for all errors.
In case there is no invalid data, the system will display “No errors found” message
with the green icon [5]. If there is no error, the form can be submitted by clicking
on the “Submit” button.
After clicking on the “Submit” button the form will be submitted, a confirmation
screen will be displayed with submission ID as “submission ID 5000007247”. Write
Submission ID in a safe place for future use.
6.4.3 Activating account
Upon a successful submission, you shall receive an email from VAT Online Services
centre to inform your user ID and initial password.
By clicking on the link provided in the mail, you will be redirected to IVAS-TPOS
home page, click on the “Login” tab on the navigation bar on the top part of
Homepage for accessing Login page.
IVAS-TPOS requires you to provide user and password (which you’ve received in
the mail) for Login. The screen shall display as the following
Input the User ID and Password [1 and 2] that you received by mail.
For the first login, the system will require you to change the password.
Input the Old Password, New Password and Confirm New Password [1].
Click on the Captcha Box and input the correct captcha [2].
2
3
After changing password, the default screen of IVAS-TPOS will be shown.