Professional Documents
Culture Documents
Career Focus
Health Care/ Customer Service
Summary
Works well without supervision
Excellent communication and computer skills
Ability to prioritize and remain focused on the essence of an issue
Excellent with customer support services
Skilled at learning new concepts quickly while working well under pressure
Computer and typing skills
Knowledgeable of medical terminology and medications
Skills
Merchandising
Enthusiastic caregiver Marketing
Patient/family focused Sales
Flow sheet charting skillfulness Verbal/written communication
Patient positioning understanding Team player mentality
Competency in procedure development Outgoing personality
Experience
Residential Counselor
May 2014 to March 2018
Bright Light Inc - Columbia, MD
Personal Care for disabled individuals.
Involving individuals in community activities.
Administering individuals medications.
Maintain a safe and clean environment for individuals May 2014-Currently Employed ABC
Fallston, MD Caregiver.
In Home Care for Seniors.
Administering medications.
Light Housekeeping for individuals.
Personal care for individuals.
Marketing Supervisor
November 2013 to February 2014
RX Resources and Solutions/ Saavy Socials Events - Baltimore, MD
Contributed to relevant blogs, conferences and events both off-line and online to increase
brand awareness.
Planned and negotiated media buys, including TV, radio, print and digital.
Created an official company page on Facebook to facilitate interaction with customers.
Coordinated monthly and quarterly marketing and community events.
Sales associate
September 2009 to March 2010
Lucaya - Baltimore, MD
Met incoming customers and provided immediate assistance.
Retrieved alternate items and sizes on request.
Listened to customer needs and preferences to provide accurate advice.
Trained all new sales employees on effective techniques.
Assistant Manager
June 2007 to August 2009
Honey comb hideout - Owings mills, MD
Delivered excellent customer service by greeting and assisting each customer.
Opened a new store location and assisted in recruiting and training new staff.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
Completed weekly schedules according to payroll policies.
Event Planner